Hard water
Water's hardness is determined by the concentration of multivalent cations in the water. Multivalent cations are positively charged metal complexes with a charge greater than 1+. Usually, the cations have the charge of 2+. Common cations found in hard water include Ca and Mg. These ions enter a water supply by leaching from minerals within an aquifer. Common calcium-containing minerals are calcite and gypsum. A common magnesium mineral is dolomite (which also contains calcium). Rainwater and distilled water are soft, because they contain few ions.
Hardness
Scratch hardness is the measure of how resistant a sample is to fracture or permanent plastic deformation due to friction from a sharp object. The principle is that an object made of a harder material will scratch an object made of a softer material. When testing coatings, scratch hardness refers to the force necessary to cut through the film to the substrate. The most common test is Mohs scale, which is used in mineralogy. One tool to make this measurement is the sclerometer.