Hard water
Water's hardness is determined by the concentration of multivalent cations in the water. Multivalent cations are positively charged metal complexes with a charge greater than 1+. Usually, the cations have the charge of 2+. Common cations found in hard water include Ca and Mg. These ions enter a water supply by leaching from minerals within an aquifer. Common calcium-containing minerals are calcite and gypsum. A common magnesium mineral is dolomite (which also contains calcium). Rainwater and distilled water are soft, because they contain few ions.
Vicat softening point
Vicat softening temperature or Vicat hardness is the determination of the softening point for materials that have no definite melting point, such as plastics. It is taken as the temperature at which the specimen is penetrated to a depth of 1 mm by a flat-ended needle with a 1 mm circular or square cross-section. For the Vicat A test, a load of 10 N is used. For the Vicat B test, the load is 50 N.