src: Seu novo livro, What’s the Future of Business (WTF), explora a paisagem do consumismo conectado e como as relações entre empresas e clientes se desdobram e florescem em quatro momentos distintos da verdade.
tgt: His new book, What’s The Future of Business (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth.