The people of the State of California do enact as follows:


SECTION 1.
Section 314 is added to the Code of Civil Procedure, immediately following Section 313, to read:
314.
(a) This section shall be known, and may be cited as, the Civility in Litigation Act.
(b) Notwithstanding any law, a person who claims to have been aggrieved by an alleged unlawful act or practice shall, before filing any legal action or pursuing legally mandated alternative dispute resolution, including mandatory arbitration, send a letter to the person or entity he or she alleges to have caused the harm that sets forth alleged facts in support of the grievance and any other information necessary to inform the person or entity of the alleged harm suffered. The letter shall be signed by the person who claims to have been aggrieved, or his or her representative.
(1) The letter shall be sent by certified mail to the last known address of the person or entity alleged to have engaged in the unlawful act or practice.
(2) The letter may, alternatively, be sent to an authorized representative of the person or entity that is alleged to have engaged in the unlawful act or practice.
(c) If the person or entity alleged to have engaged in the unlawful act or practice responds to the person who claims to have been aggrieved within 30 days after the letter specified in subdivision (b) is received, or delivery of the letter is attempted, the person claiming to have been aggrieved shall engage with the person or entity alleged to have engaged in the unlawful act or practice in good faith efforts to be made whole.
(d) If the person alleged to have engaged in an unlawful act or practice fails to respond to the letter within 30 days after the letter is received, or delivering of the letter is attempted, the person who claims to have been aggrieved may pursue other efforts to be made whole, including filing a complaint in a court of competent jurisdiction or alternative dispute resolution, including mandatory arbitration if applicable.
(e) The statute of limitations on a claim arising from the alleged unlawful act or practice subject to this section shall be tolled for a period of 30 days following the date of mailing as set forth in subdivision (a), plus any additional period of time during which the parties engage in negotiations under this section.
(f) If the person who claims to have been aggrieved files a complaint in a court of law, he or she shall attach to the complaint a copy of the letter sent pursuant to this section and proof of its mailing. If the person who claims to have been aggrieved knows that the letter he or she sent to the person or entity alleged to have engaged in the unlawful act or practice was not received, he or she shall disclose that information in the complaint, shall describe the good faith efforts he or she made to comply with this section, and shall include any information explaining whether and why the provisions of this section were not complied with.
(g) If a court, factfinder, or arbiter determines that the provisions of this subdivision were not complied with in good faith, that determination may be grounds for dismissing a claim that would otherwise be authorized. Because of the public policy encouraging resolution of disputes and a full and fair hearing on those disputes, if the court or other lawfully authorized factfinder dismisses a claim under this paragraph, he or she shall state in writing and with specificity why the case was dismissed and whether the case was dismissed with prejudice. If the alleged claims by an aggrieved party are not time barred, including the tolling of the limitation period as set forth in subdivision (e), the claims should be dismissed without prejudice to allow the aggrieved party to cure any alleged defects under this section.
(h) This section does not apply to a claim arising from matters related to, or violations of, the Family Code, Chapter 7 (commencing with Section 12960) of Part 2.8 of Division 3 of Title 2 of the Government Code, the Penal Code, or the Probate Code.
(i) This section does not apply in the case of a true emergency in which court relief is required immediately under the terms and conditions required for injunctive relief pursuant to Section 526.
(j)  Attempts to comply with this section by a person receiving a demand shall be construed to be an offer to compromise and shall be inadmissible as evidence pursuant to Section 1152 of the Evidence Code. Further, attempts to comply with a demand shall not be considered an admission of engaging in an unlawful act or practice. Evidence of compliance or attempts to comply with this section may be introduced by a defendant solely for the purpose of establishing good faith or to show compliance with this section.
(k) As used in this section, “authorized representative” means any person designated in writing by the person or entity alleged to have engaged in an unlawful act or practice to be his or her representative, and includes attorneys, representatives of an insurance company, or any other person who is authorized to resolve disputes on behalf of the person or entity alleged to have engaged in an unlawful act or practice with binding authority to resolve a dispute.
Existing law states the time and procedure for commencement of civil actions.
This bill would require a person who claims to have been aggrieved by an alleged unlawful act or practice, to send a letter to the person or entity he or she alleges to have caused the harm that sets forth alleged facts in support of the grievance and any other information necessary to inform the person or entity of the alleged harm suffered, prior to filing any legal action or pursuing legally mandated alternative dispute resolution, as specified. The bill would require the person who claims to have been aggrieved to engage with that person or entity in good faith efforts to be made whole, if, during the 30-day period following the date on which the letter was received there is a response from the person or entity that is alleged to have engaged in the unlawful act or practice.
The bill would toll the statute of limitations on a claim arising from the alleged unlawful act or practice for the 30-day period, including the following period of negotiations, if any. If, after that 30-day period there is no response, the bill would authorize the person who claims to have been aggrieved to pursue other efforts to be made whole, including filing a claim in a court of competent jurisdiction or alternative dispute resolution. The bill would require that if the person who claims to have been aggrieved files a complaint in a court of law, he or she shall describe in the complaint the good faith efforts he or she made to comply with these provisions or attach a copy of the letter sent pursuant to this section and proof of its mailing to the complaint.
The bill would also authorize a court, factfinder, or arbiter, if it determines that these provisions were not complied with in good faith, to dismiss a claim that is otherwise authorized, in which case it would be required to state in writing and with specificity why the case was dismissed, and whether or not the case is dismissed with or without prejudice.
An act to add Section 314 to the Code of Civil Procedure, relating to civil law.