APPAREL ZONE SUPERVISOR Summary Expert retail sales professional offering 4+ years experience multiple retail settings. Focused exceeding sales goals. Punctual retail sales professional focused exceeding expectations building customer loyalty. Flexible schedule strong communication skills. Highlights Cash handling accuracy Inventory control procedures Excellent multi-tasker Strong communication skills Employee scheduling Loss prevention Organized Detail-oriented Flexible schedule Experience Apparel Zone Supervisor December 2016 Current Company Name － City State Answered customers' questions addressed problems complaints person via phone. Opened closed store, included counting cash drawers making bank deposits. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience. Key holder/zone supervisor responsible monitoring floor, manager approvals, money handling responsibilities, 2nd 3rd checks E4473 documents, responsible area including camping, firearms, footwear, fishing, archery. Closing duties/opening duties, setting AD checking accuracy, assisting customers areas, web ordering, properly processing truck deliveries, actively learning products. Operating cash register 100% accuracy. Maintaining cleanliness entire store. Consumer Electronics Sales Lead, Merchandising Supervisor December 2014 December 2016 Company Name － City State Operated cash register cash, check credit card transactions 100% accuracy. Completed point sale opening closing procedures, including counting contents cash register.Verified customers received receipts purchases. Handled customer relations issues gracious manner accordance company policies.Welcomed customers store helped locate items.Shared best practices sales customer service team members help improve stores efficiency.Resolved customer complaints professional manner prioritizing customer satisfaction.Followed merchandising guidelines present visually appealing displays.Maintained established merchandising standards, including window, sales floor promotionaldisplays.Answered customer telephone calls promptly appropriate manner.Determined customer needs asking relevant questions listening actively responses.Strategically scheduled team members maintain optimal staffing levels times.Actively pursued personal learning development opportunities.Communicated clear expectations goals team member. Manager January 2014 December 2014 Company Name － City State Completed point sale opening closing procedures, including counting contents cash register.Verified customers received receipts purchases.Cultivated customer-focused shopping environment greeting responding customers friendly manner. Determined customer needs asking relevant questions listening actively responses.Maintained established merchandising standards, including window, sales floor promotional displays. Preserved perfect attendance record 11 months. Maintained established merchandising standards, including window, sales floor promotional displays. Strategically scheduled team members maintain optimal staffing levels times. Supervised directed merchandise shipment processing.Actively pursued personal learning development opportunities.Followed merchandising guidelines present visually appealing displays. Mentored new sales associates contribute store's positive culture. Sales Consultant December 2013 January 2014 Company Name － City State Completed point sale opening closing procedures, including counting contents cash register.Operated cash register cash, check credit card transactions 100% accuracy.Priced merchandise, stocked shelves took inventory supplies. Cleaned organized store, including checkout desk displays.Alerted customers upcoming sales events promotions.Welcomed customers store helped locate items.Educated customers brand incite excitement company\'s mission values.Used time efficiently serving customers, including cleaning dusting displays.Worked management team implement proper division responsibilities.Answered customer telephone calls promptly appropriate manner.Determined customer needs asking relevant questions listening actively responses. Education High School Diploma 2009 Penn Foster － City State Graduated 3.6 GPA Skills setting AD 100% accuracy, cash register, Computer literate, Credit, customer relations, customer satisfaction, customer service, inventory, listening, Merchandising, POS, problem solver, selling, sales, staffing, supervisor, team player, telephone skills