RESEARCH MOLECULAR/RESEARCH MICROBIOLOGIST/RESEARCH ECOLOGIST (RESEARCH ASSOCIATE) Professional Summary Fully credentialed LPN experience providing compassionate care hospital environment. Experienced LPN licensed AZ strong clinical people skills. Core Qualifications Wound care expertise Clinical training Wound cleaning/care ability Strong medical ethic Strong clinical judgment Advanced Cardiac Life Support (ACLS) certification CPR/BLS certified Drug administration trained Talent obtaining/charting vital signs Problem resolution ability Enthusiastic caregiver Patient/family focused Practiced sterilization techniques AED certification Abides infection control standards Accomplished colostomy care Patient positioning understanding Experience July 2012 July 2015 Company Name City State Research molecular/Research Microbiologist/Research Ecologist (Research Associate) Inspected, tested measured materials, products installations spec. Analyzed interpreted blueprints, data manuals determine precise specifications. Recommended corrective actions minimize rate product defects. Weighed raw data, reviewed parts history organized results prior quality analysis. Analyzed manufacturing data functional design expected quality results. Handled, measured mixed chemicals following prescribed methods testing requirements. Implemented testing highly available COTS applications Windows Linux environments. Led cross-functional team evaluations production metrics test results. Documented, filed maintained proper inspection records quality assurance documents. Conducted material inspections incoming aircraft. Collaborated health specialists civic groups determine community health needs availability services develop goals meeting needs Identified analyzed public health data develop relevant programs policies. Drafted revised reports, articles background papers. Wrote CDC reports effective prevention intervention initiatives adopted agency. Conducted experiments achieve research goals Created technical research documents environmental impact reports. Analyzed environmental conditions affecting plants animals. Demonstrated individual team laboratory tests. Developed effective working relations groups, individuals, agencies public. Created data using wet lab molecular techniques. Designed directed experiments using multiple wet lab molecular techniques. Directed several molecular cloning projects. July 2012 April 2013 Company Name City State Caregiver Observed documented patient status reported patient complaints case manager. Read recorded temperature, pulse respiration. Completed submitted clinical documentation accordance agency guidelines. Collected urine fecal samples. Assisted adequate nutrition fluid intake. Directed patients prescribed range motion exercises use braces artificial limbs. Facilitated games activities engage clients. Positioned residents comfort prevent skin pressure problems. Assisted transferring residents wheelchairs adaptive equipment. Tended patients chronic illnesses. Charted daily information residents mood changes, mobility activity, eating percentages, daily inputs outputs. Recognized reported abnormalities and/or changes patients' health status nursing staff. Documented resident records daily flow sheets. Assisted ADLs. Provided patients families emotional support. Exhibited compassionate care communication regard issues death dying. Sensitive needs geriatric patients. Promoted continuity care accurately completely communicating caregivers status patients care provided. Promoted personal co-worker safety. Maintained clean, orderly well-stocked environment. July 2009 March 2012 Company Name City State Department Manager Delivered excellent customer service greeting assisting customer. Addressed customer inquiries resolved complaints. Opened new store location assisted recruiting training new staff. Stocked restocked inventory shipments received. Reorganized sales floor meet company demands. Directed supervised employees engaged sales, inventory-taking reconciling cash receipts. Wrote order supply requests replenish merchandise. Trained staff deliver outstanding customer service. Addressed corrected sales staff communication issues tactful effective manner. Contributed merchandising ideas team sale meetings. Opened closed store, including counting cash, opening closing cash registers creating staff assignments. Placed special merchandise orders customers. Shared product knowledge customers making personal recommendations. Demonstrated customers come first serving sense urgency. Worked team member provide highest level service customers. Maintained friendly professional customer interactions. Verified allmerchandising standards maintained daily basis. April 2003 June 2009 Company Name City State Service Director Examined vehicles determine extent damage malfunctions. Communicated customers regarding vehicle issues potential repairs. Maintained 95% customer service satisfaction rating. Organized work records filed reports. Reviewed work 20 auto mechanics. Guided mechanics decisions concerning repair replacement parts. Created training manuals targeted resolving even difficult customer issues. Developed, implemented monitored programs maximize customer satisfaction. Interviewed, hired trained new quality customer service representatives. Provided detailed monthly departmental reports updates senior management. Addressed negative customer feedback immediately. Provided high level product leadership support representatives clients. Effectively communicated team members maintain clearly defined expectations. Effectively managed departmental expenses stay within allocated budget. Resolved customer questions, issues complaints. Developed implemented policies, procedures process improvement initiatives improve retention rates increase customer satisfaction. Recommended changes existing methods increase accuracy, efficiency responsiveness customer service department. Generated distributed daily reports order acknowledgments appropriate personnel. Served mentor junior team members. Initiated program standardized employee training led increase customer satisfaction 12%. Effectively controlled release proprietary confidential information general client lists. Reviewed provided comments adequacy documents took necessary steps cure deficiencies. Prepared correspondence, accounting financial documents analysis. Education 2015 Brown-Mackie College City State USA LPN Certificate 3.5 GPA Coursework Nursing 2001 Phoenix College City State USA EMT-B Certificate 3.7 GPA Coursework EMT-B Professional Affiliations Board Member Camp Verde Chamber Commerce Personal Information My long-term goals involve growing company I continue learn, take additional responsibilities, contribute much value I can. Certifications Licensed LPN EMT-B Publications HIPPA Diabetes Type 2 Skills Cash handling Shipping receiving Professional friendly Careful active listener Multi-tasking Computer Hand power tools Community Service Habitat For Humanity Toys TOTS Toy Collection