MANAGER INFORMATION TECHNOLOGY AND BUILDING AUTOMATION SYSTEMS Summary Manager Information Technology Building Automation Systems Versatile Building Automation System engineer IT professional vast knowledge Enterprise Project Lifecycle methodology experience deliver insightful network infrastructure building automation solutions. Network engineering expert strong background project management product support. Proven communication skills quality development standard documentation, well genuine leadership assistance associates clients. Highlights Enterprise platforms Current PMP Certification Project tracking Hardware software upgrade planning Certified Information Security Manager User experience (UX) design Self-motivated Vast technical knowledge Server management Mac PC expert Computer programming Highly motivated Resourceful Control system design Proficient multi-tasker Accomplishments Awarded Navy Marine Corps Achievement Medal 2010, 2011, 2012, 2013 Awarded Sailor Year designation Pacific Naval Fleet 2013. Successfully managed network infrastructure server environment 150+ users 300+ PC network systems. Responsible training development 8 technicians project coordinators within team. Experience Manager Information Technology Building Automation Systems October 2014 Current Company Name － City State Led cross-functional team engineers, QAs UX designers develop features fix product defects. Delivered detailed feature roadmaps included action items project targets. Leveraged in-depth understanding end-to-end customer experience identify pain points latent customer needs. Managed 8 -person local IT team, allocating resources ongoing projects enforcing deadlines. Conducted computer diagnostics investigate resolve problems provide technical assistance support. Worked large enterprise business critical applications. Analyzed created new configuration packaged software meet business system requirements. Configured, maintained provided trending performance analysis enterprise class storage systems. Performed second-level support workstation server class systems. Served technical lead server infrastructure including development, QA, staging production systems. Serviced electrical, pneumatic, mechanical microprocessor controls. Analyzed, modified repaired digital control systems. Set up, tested configured networks, desktops, laptops printers. Created employee training materials procedures teach in-house workers proper software hardware protocols. Diagnosed, installed, configured repaired computer systems software. Information Systems Technician July 2008 July 2014 Company Name － City State Utilized IT expertise support communications efforts Operation Iraqi Freedom Operation New Dawn, focusing network security, Microsoft-based programs, installation maintenance affiliated hardware. Demonstrated technical expertise install, upgrade, troubleshoot networks related articles, video teleconferencing systems, routers, servers, computers, switches, sound systems. Entrusted confidential information successfully develop review specifications, standards, protocol, inventory data, well keeping numerous systems encrypted. Maintained monitored server room, wireless network server infrastructure. Set staff workstations PCs, Macs, phones laptops.Translated technical specifications detailed product requirements. Maintained audiovisual equipment, including overhead projectors, laptops video conferencing equipment. Education Master Science Computer Information Science 2015 University Houston － City State USA Top 15 class Emphasis Cyber Security Information Awareness. Coursework Operating Systems System Programming Coursework Computer Networking Information Technology Bachelor Science Management Information Systems 2011 University Maryland University College － City State USA Coursework Computer Networking Information Technology 4.0 GPA Skills System administration Windows Server 2003 Windows Server 2008 VMware Active Directory Microsoft Exchange 2013 Large computer networks Linux Mac OS Microsoft Dynamics Access Control Security Certifications Certified Naval Information Systems Technician – First Class Petty Officer (E6) Information Systems Security Professional (CISSP) Microsoft Certified Systems Administrator (MCSA) PMI Project Management Professional (PMP) ISA Certified Automation Professional Cisco Certified Network Associate (CCNA) Certified Network Professional (CCNP) Certified Security Professional (CCSP) Video Teleconference Certified Expert CompTIA Security+ Network+ A+