INFORMATION TECHNOLOGY SPECIALIST GS11 Experience 07/2004 Current Information Technology Specialist GS11 Company Name － City State Information Technology Specialist; Supervison; Project Management; Circuit Management; Licensed Electrician; Alarm management; Alarm Technician; Training; Supply; Quality Assurance Kevin L. Trostle, DSN 266-4800, COMM. 865) 336-4800 Manage assigned IT/communications environment privileged access network level Wing, Geographically Separated Units (GSU), Tenants. Plan, coordinate, install, continuously analyze system design, hardware software. Develop, recommend, install solutions upgrades ensure availability, integrity, efficiency, reliability components assigned system. Ensure performed work captured Remedy ticketing system. Manage Telecommunications NIPR networks Wing, GSU's, tenant units. Continually plan, install, analyze new hardware, software processes ensure networks reliable efficient. Serve focal point ensuring functionality operability assigned IT/data systems/functions, voice, wireless systems support mission requirements. Optimize, analyze, manage, direct installation new hardware software introduced environment ensure compatibility existing architecture, reliability, functionality relation organization's business requirements. Oversee initiate corrective preventative measures rectify immediate problems prevent future occurrences CFP. Troubleshoot diagnose system failures isolate source problems. Provide customer technical assistance/support users. Provide management information necessary address difficult/complex problems. Review purchase requests, SOW's ensuring documentation sufficient justify enhancements keep systems current. Work CFP/customers resolve integration configuration related issues. Ensure upgrades base IT infrastructure identified. Assist customers developing/submitting recommendations equipment funds. Assist personnel planning/developing new additional infrastructure/architecture capabilities. Coordinate efforts system customers, support personnel, commercial vendors identify/resolve system anomalies. Conduct feasibility studies identify analyze system failures analyzes data determine trends exist forecast need future replacement modification system hardware software. As budget constraints dictate, evaluates alternative means satisfying user requirements provides management technically feasible cost efficient approaches meet changing needs. Keep abreast changes technology assist management preparing future enhancements. 02/2001 Current Cyber Transport/ Client Systems Workcenter Supervisor Company Name － City State Kevin L. Trostle, DSN 266-4800, COMM. 865) 336-4800 Manage Cyber Transport/Client Systems work center personnel. Set adjust work priorities, evaluate, counsel subordinates. Document training personnel using Computer based training system (TBA) Sustain operate systems effective troubleshooting, repair, PMI's, system performance testing/analysis. Systems include network infrastructure equipment, cabling, voice systems, video systems, small computers, printers Maintain close working relationship Communications Focal Point--production requirements/Remedy tickets. 07/1996 07/2000 F-16 Ejection System Technician Company Name － City State Ronald Buckman, COMM. 803) 895-1190 Troubleshot, removed, tested, inspected, repaired, modified, installed explosive non-explosive components assemblies ejection systems. Performed preventative maintenance ninety different electronically fired explosive devices ensuring proper wiring termination. Foreign object damage monitor, briefed wing commander monthly findings. Ran entire supply system ensuring parts supplies readily available. Hazardous materials monitor. Explosive inspector. Ensured proper grounding points present shop prevent electrostatic discharge explosive components. Section workgroup manager charge maintaining computers ensured needed software installed. Shop computer security monitor. Trained supervised personnel. Quality Assurance Assessor. Education Training JUN 1996 HS Diploma General Studies Brockport High School － City State General Studies MAY 2003 BS Degree Electrical Engineering University TN － City State Electrical Engineering November 1996 USAF, Electronic Principles, June 2002 August 2002; USAF, Telephone Systems Apprentice Course, September 2002 December 2002; USAF, Aircrew Egress Systems Apprentice Course Numerous certificates web-based training LAN fundamentals, routers, topologies, cisco networking, etc. Interests While stationed South Carolina performed three years volunteer electrical work Habitat Humanity. While work I learned fundamentals wiring house electric, cable, telephone. Skills budget, cabling, cisco, hardware, Client, documentation, Electrician, feasibility studies, funds, Information Technology, inspector, LAN, materials, access, network, networking, networks, personnel, Telephone Systems, printers, processes, Project Management, Quality Assurance, routers, system design, technical assistance, Technician, Telecommunications, Troubleshoot, troubleshooting, upgrades, video, wiring Additional Information AWARDS: Superior Performer, 2nd Quarter 2003; USAF Achievement Medal, June 2000; Humanitarian Service Medal, January 1998; 20 CRS Maintenance Professional Year, 1998; Airman Quarter, May 1997; Airman Month, March 1997; Airman Month, February 1997 OTHER INFORMATION: While stationed South Carolina performed three years volunteer electrical work Habitat Humanity. While work I learned fundamentals wiring house electric, cable, telephone.