FULFILLMENT ADVOCATE Summary Guadalajara, Jalisco, Mexico With 8 year experience manufacturing IT companies knowing materials, finance,sales supply chain processes concern constantly growing. Today I would like bring expertise together strong analytical capabilities excellent communication skills international company customer focus. I fear changes I would like learn new processes involved new areas order multi skill person faces every situation right knowledge. I believe substantial skills materials finance areas could seen valuable assets would helpful achieving many business objectives. Highlights People Management Finance Manufacturing process Order entry Backlog Management Customer relationship Microsoft Office ERP (SAP,BAAN,ORACLE, 4TH SHIFT) Eclipse(Pricing program) Accomplishments Created critical backlog tracking improve on-time delivery, customer issues safety statistics. Kept inventory 99% System architecture migration ORACLE BAAN V, BAAN IV BAAN V Increased services penetration rate 20 25% Inventory reduced project desktops linux converstion WINDOWS Experience 04/2014 Current Fulfillment Advocate Company Name － City State Liaison sales, factory, planning customer logistics Coordinate Order management billing Billing Accuracy Business partner management. Backlog Management Customer relationship Supply analysis Orde entry 06/2012 04/2014 Business Operation Analyst Company Name － City State Liaison sales customer analyze best option customer customization services. Coordination execution customer services second touch(rework) area/manufacturing site Coordinate second touch operations forecasting, production plan, process improvements. Analysis backlog management. Responsible 2nd touch area, p People management (80 people 2 shifts) Suppliers relationship 01/2011 06/2012 CSSM Customer Sales Support Manager Company Name － City State Pricing update, New orderable items creation, customer relationship Anticipates communicates product pricing updates Ensures set-up maintenance Contracts (PS) Utilizes configuration tools develop valid configurations meeting sales customer reqs Create, submit, manage Lifecycle Maintenance PN Proactively manages EOL NPI offering catalog Propose alternatives EOL products Drive catalog set-up maintenance line Sales customer requirements 04/2010 01/2011 INVENTORY CONTROL TEAM LEAD Company Name － City State Inventory Control supervision Customer Service New Projects Implementation Purchase sales management People management Supervise, train provide support Hub's Specialist 1 charge. Drive month-end closing process end period, Ensuring Hub's Specialist complete month end close task's detect issue regarding receipts sales. Develop organize agenda work plan physical inventory different warehouses US coordinate process claim recover part discrepancies reported warehouse contact. Coordinate follow new set up's within VMI (Vendor Management Inventory) schema Projects involved: 04/2008 04/2010 Cost Accountant Company Name － City State General Ledger Inventory control, Cost Analysis, Customer service,P&L, Expenses analysis, Revenue recognition) Financial Fiscal statement preparation, presentation accounting reviews. Costs control distribution companies US, EUROPE MEX Intercompany Financial Customer service. US GAAP knowledge SOX Audit VMI financial flows set up. PPV monitoring handling Expenses analysis P&L Balance sheet reconciliation Overall Inventory control Finance Logistics process 05/2007 04/2008 Inventory Controller (Hub Specalist) Company Name － City State Purchase management Inventory control Customer service Sales order management Overall Inventory control Distribution Centers. Logistics criteria management (EXW, DDP DDU) Flextronics Supply Chain responsibility. Purchase, Sales Return orders (RMA RTV) PPV management Forecast cycle count analysis Keep inventory accuracy Sales order management Purchase order management. 05/2006 05/2007 Replenishment Coordinator Company Name － City State VMI Management Supply chain management Inventory control Work Buying staff Store Operations identify sales/inventory opportunities Confer vendor contacts obtain favorable timely deliveries well best possible pricing Waterfall forecast analysis Inventory Planning Supply negotiation VMI(SMI) program JIT scenario negotiation trough 3PL's In Plant Store Hardware packing Suppliers setup trough IPS Tents outside production buldings direct point use delivery. Supply Chain Management. Education 2008 Diplomado Cost Accounting University Guadalajara － City State Mexico 2004 Bachelors Degree International Business University Guadalajara － City State Mexico Personal Information Languages English 90% Portugues 60% Skills Customer Service Self Starter Team player Analytics Additional Information