OWNER Summary Results-oriented individual diverse background management customer service. Dedicated providing excellent customer service Strong work ethic, professional demeanor great initiative. Highlights Microsoft Office proficiency Employee training development Schedule management Results-oriented Dedicated team player Resourceful Bilingual [Language] Arts crafts aptitude Meeting planning Scheduling Concierge duties Operations management Marketing sales specialist Excellent interpersonal coaching skills Recruiting selection techniques Interviewing Staff development/training Internet savvy Able work independently member team Comfortable diverse populations Excellent relationship building skills Excellent writing critical thinking skills Interpersonal, oral, written communication skills Clear public speaking skills Strong organizational skills Seasoned conflict resolution Customer-oriented Social media marketing Event planning Strong planning skills Supervision training Client relations specialist Exceptional writing skills Event planning Microsoft Office Suite Dedicated team player Certified Early Childhood Education Classroom management Parent/teacher conferences Behavioral/cognitive skills development Teaching, tutoring counseling Effectively work parents Motivating students Interactive teaching/learning Innovative lesson planning Conflict resolution techniques Calm patient Curriculum development Excellent classroom management Excellent reading comprehension Accomplishments Customer Service Handled customers effectively identifying needs, quickly gaining trust, approaching complex situations resolving problems maximize efficiency. Administration Performed administration tasks filing, developing spreadsheets, faxing reports, photocopying collateral scanning documents inter-departmental use. Sales Promotion Planned executed promotional events market services. Successfully planned executed corporate meetings, lunches special events medical students, residents faculty. Program Management Initiated managed Student Technology Leadership Program (STLP), Customer Service Handled customers effectively identifying needs, quickly gaining trust, approaching complex situations resolving problems maximize efficiency. Experience Owner 04/2014 Current Company Name City State Non-medical senior care Event party planning Shopping occasions (wedding, showers, groceries, etc.) Pet/house sitting. Administrative Assistant/Clerk Intermediate Healthcare 10/2010 05/2014 Company Name City State Planning many aspects graduation, recruitment, orientation various projects throughout year. Responsible tracking resident evaluations compiling results monthly Evaluation Committee Meeting Ensuring residents completed required components; throughout four year residency. Supervising various resident events. Registering residents required courses workshops throughout four year residency. Working faculty staff market promote residency program. Beauty Consultant 04/2003 05/2013 Company Name City State Managed customer accounts. Coordinated sales promotional events. Tracking product inventory. Account management. Administrative Assistant 11/2008 10/2010 Company Name City State Assist Principal Investigators Lab Personnel Animal Protocol information requests. Compile, distribute track Annual Reviews Animal Labs campus. Participated planning Orientation New Committee Members. Assisting updates approved animal protocols modifications ensure accuracy. Creating updating office standard operating procedures. Administrative Specialist Associate/Program Manager 04/2007 05/2008 Company Name City State (Laid due lack funding position) Administrative Manager Coordinator K12 Grant Funded Clinical Scholars Training Program-Post-Doctoral. Managed application process including advertising, interviews, arranging materials. Planned implemented aspects Graduation Clinical Scholars. Coordinated meetings scheduling program events. Led planning two-day Annual Symposium-including marketing, poster session trainees, travel arrangements, invitation mailing speaker arrangements. Administrative Assistant 01/2003 04/2007 Company Name City State Provided Administrative support Family Medicine Clerkship, working third fourth-year medical students, well as, support Faculty Development Institute. Communicated students, faculty physicians coordinate student assignments. Coordinated student manual preceptor manual updates, assembly distribution semi-annual basis. Responsible proctoring National Board Exam every four weeks. Initiated developed procedures manual clerkship. Academic Secretary III 01/2000 01/2003 Company Name City State Administrative support first fourth year medical student components. Main student contact. Participated planning organization week-long Comprehensive Clinical Assessment Exam third-year students. Assisted planning Orientation third-year medical students. Coordinated planned ongoing faculty student meetings. Worked closely variety departments, faculty programs within medical school external sources. Organized prepared student syllabi, schedules assignments first second year students throughout year. Initiated developed procedures manual job position daily office procedures. Education Bachelor Science Language, Literature, Communication Theater Arts Social Science Eastern Michigan University City State Curriculum: Early Childhood Education/Elementary Education Language, Literature, Communication Theater Arts Social Science Interests Planning, marketing fundraising community events. Contributing time church community activities. Working elderly. Skills Account management Administrative support Program Management Advertising Marketing materials Meeting Planning Microsoft Office Personnel Program Planning Recruitment Research Sales Supervising training Symposium Planning Travel arrangements, Planning workshops