INFORMATION TECHNOLOGY MANAGER Summary Successful fifteen years experience IT Management Technical Support. Skilled installation, configuration, migration implementation server platforms. Dedicated IT Manager well-versed analyzing mitigating risk finding cost-effective solutions. Experience strategic planning, designing budgeting new products. Excellent troubleshooting skills network, servers software applications. Highlights Leadership Vision Network InfrastructureHardware software upgrade planningProject trackingBudgeting resource management Active Directory, Adobe, Antivirus, Backup Exec, Backup, Budget, business processes, call center, capacity planning, Cisco, computer assembly, Hardware, contracts, DAS, Direct Attached Storage, Database, Dell, Dell Servers, Designing, Desktops, Documentation, Firewall, HP, hiring, information systems, ISO 9000, leadership, Linux, Logistics, Mac, MAC OS,Managing, Access, Microsoft Certified Professional, Microsoft Exchange, Microsoft ExchangeServer, Microsoft Office Professional, office, Microsoft Project, Microsoft Visio Professional, Windows 7, Windows 8, Windows, NAS, Network Attached Storage, Enterprise, Network Printers, Network, Networking, new product development, Operating Systems, PBX, PCI,Phone System, policies, Project Management, quality, quality assurance, quality improvement,QuickBooks Pro, Research, Robotic, safety, Storage Area Network, SAN, scheduling, Servers,Microsoft SQL, Microsoft SQL Server, Symantec, teamwork, technical analysis, phones,Troubleshooting, Visio Professional, vision, WAN, Web Portal Experience Information Technology Manager July 2000 Current Company Name － City Provide leadership, vision management IT department.Develop Capitol Budget, monitor approve department expenditures.Manage, monitor maintain network infrastructure.Manage Phone System, including call center office phones.Manage hardware software configuration, installation maintenance.Manage IT Staff, scheduling, performance review, training, hiring, termination anddisciplinary action.Maintain (PCI DSS) Payment Card Industry Data Security Standards information. systems.Research new technologies calculate future needs achieve capacity planning.Perform technical analysis improve business processes save cost time.Manage technology documents, maintenance agreements service contracts. Computer Manufacturing Supervisor September 1998 September 1999 City Supervised team 25 computer assemblers, 3 testers 6 technicians.Organized computer assembly testing daily production.Implemented procedures safety, performance policies.Ensured employees trained process manufacturing.Monitor software hardware evaluation ensure compatibility. Managed Documentation Control hardware software.Provided resolutions engineering, Logistics Management.Coordinated daily resolutions issues team-effort effective communication. Quality Assurance Supervisor April 1995 March 1998 Company Name － City Supervised team 15 Computer quality inspectors 8 software evaluators.Hired, Interviewed promoted candidates new positions.Coordinated quality assurance new product development proto-types.Monitored software hardware compatibility reliability.Managed Documentation Control hardware software.Monitor schedules, training, expenditure documentation.Interview vendors devices, parts components evaluation.Counseled employees improve morale, productivity teamwork.Interpreted instructions ISO 9000 compliance.Implemented procedures safety, performance policies.Maintain effective communication channels quality improvement.Assessed product viability planned improvement modifications. Education Bachelor Science Information System December 2000 University Phoenix Information System Information System Microsoft Certified Professional, Tech Skills June 1999 Associate Science Computer Technology June 1993 American River College Computer Technology Accomplishments Guided company comply PCI Data Security Standard got certifiedMigrated Analog phone system VOIP, saving $40k year costMigrated 80% physical servers Hyper-V save cost improve productivity. Skills Active Directory, Adobe, Antivirus, Backup Exec, Backup, Budget, business processes, call center, call center, capacity planning, Cisco, computer assembly, Hardware, contracts, Direct Attached Storage, DAS, Database, Dell, Dell Servers, Designing, Desktops, Documentation, Firewall, HP, hiring, information systems, information systems, ISO 9000, Leadership, Linux, Logistics, Logistics Management, Mac, MAC OS, Managing, Access, Microsoft Certified Professional, Microsoft Exchange, Microsoft Office Professional, office, Microsoft Project, Microsoft SQL, Microsoft Visio Professional, Windows 7, Windows 8, Windows, Enterprise, NAS, Network Attached Storage, Network Printers, Network, Networking, new product development, Operating Systems, PBX, PCI, Phone System, policies, Project Management, quality, quality assurance, quality improvement, QuickBooks Pro, Research, Robotic, safety, Storage Area Network, SAN, scheduling, Servers, Microsoft SQL Server, Symantec, teamwork, technical analysis, phones, Troubleshooting, upgrade, Visio Professional, vision, Web Portal, WAN