VETERAN ADVOCATE INTERN Professional Summary An industrious, organized professional excellent analytical observational skills enjoys working team-player, desires work professional company Human Services Field. An industrious, organized professional excellent analytical observational skills enjoys working team-player, desires work professional company Human Services Field. Skills Conflict resolution skills Superior Organizational Skills Exceptional interpersonal skills Ability work effectively team Excellent Customer Service Skills Effective Problem Solving Skills Excellent Critical Thinking Skills Detail Oriented, ability maintain confidentiality Experienced interviewer trainer Able perform critical unusual situations Capable dealing cyclical workload pressures Awareness federal state employment related laws regulations Time management skills COMPUTER SKILLS XP Professional/Windows 10, Microsoft Office (Microsoft Word, PowerPoint, Excel) Trained Basic SPSS software, Microsoft Outlook; Internet Explorer, Google, Windows Live, ChildPlus, Sen-track database Conflict resolution skills Superior Organizational Skills Exceptional interpersonal skills Ability work effectively team Excellent Customer Service Skills Effective Problem Solving Skills Excellent Critical Thinking Skills Detail Oriented, ability maintain confidentiality Experienced interviewer trainer Able perform critical unusual situations Capable dealing cyclical workload pressures Awareness federal state employment related laws regulations Time management skills COMPUTER SKILLS XP Professional/Windows 10, Microsoft Office (Microsoft Word, PowerPoint, Excel) Trained Basic SPSS software, Microsoft Outlook; Internet Explorer, Google, Windows Live, ChildPlus, Sen-track database Risk management processes analysis Process implementation Conflict resolution Project management New Hire Orientation Organized Dependable Records Maintenance Conflict resolution skills Superior Organizational Skills Exceptional interpersonal skills Ability work effectively team Excellent Customer Service Skills Effective Problem Solving Skills Excellent Critical Thinking Skills Detail Oriented, ability maintain confidentiality Experienced interviewer trainer Able perform critical unusual situations Capable dealing cyclical workload pressures Awareness federal state employment related laws regulations New Hire Orientation Records Maintenance Awareness federal state employment related laws regulations Risk management processes analysis Process implementation COMPUTER SKILLS HRIS, XP Professional/Windows 10, Microsoft Office (Microsoft Word, PowerPoint, Excel) Trained Basic SPSS software, Microsoft Outlook; Internet Explorer, Google, Windows Live, ChildPlus, Sen-track database Conflict resolution skills Superior Organizational Skills Exceptional interpersonal skills Ability work effectively team Excellent Customer Service Skills Effective Problem Solving Skills Excellent Critical Thinking Skills Detail Oriented, ability maintain confidentiality Experienced interviewer trainer Able perform critical unusual situations Capable dealing cyclical workload pressures New Hire Orientation Records Maintenance Awareness federal state employment related laws regulations Risk management processes analysis Process implementation COMPUTER SKILLS HRIS, XP Professional/Windows 10, Microsoft Office (Microsoft Word, PowerPoint, Excel) Trained Basic SPSS software, Microsoft Outlook; Internet Explorer, Google, Windows Live, ChildPlus, Sen-track database Work History Veteran Advocate Intern 01/2012 04/2012 Company Name – City State Collected veteran information interviews, observations test Completed holistic care plan homeless veteran 30 day reviews Referred Veterans agencies based needs Prepared appropriate reports use collaborating organizations Attended program staff meetings, treatment reviews Conducted meeting inform team members new resources Updated Veteran information Base Camp database Managed 15 Veterans Liaison local agencies assist homeless Veterans Conducted research programs assist homeless Veterans Conducted follow- interviews monthly basis Determined Veteran's eligibility homeless program. Intensive Supervision Officer 02/2016 04/2018 Company Name – City State Monitors Juvenile Offenders sentenced probation parole Provide innovative ideas improve efficiencies accomplish work Manage case load 18 juvenile Scan documents appropriate record keeping purposes Sends referral mental health counseling alcohol drug treatment Conducts interviews, maintains detailed case notes Acts liaison reporting probation violations court violation details Employment assistance Maintains case notes database, completes monthly reports Conducts daily, weekly monthly interviews Carries risk assessments order protect public possible offending Provides pre-sentence reports court juveniles charged offences, helps judges decide sentence passed Attending court sometimes testify written recommendation reports Instructs conducts juvenile prevention classes Explain Probation Court Orders Parole Guidelines. Hunan Services Specialist 06/2014 02/2016 Company Name – City State Engage children families development treatment plans Manage case load 35 53 children Assisted Shelter duty emergency situations Scan documents appropriate record keeping purposes Supervised 4- 5 Case Managers Conducts interviews, elicit pertinent information reporters child abuse neglect. Strong written, oral, interpersonal communication skills. maintains detailed case notes Provide innovative ideas improve efficiencies accomplish work Acts liaison reporting court, families willing corporate DSS Maintains case notes database, completes monthly reports Maintain confidentiality comply policies procedures Consultation Law Enforcement; prepare court documents; collaborate Guardians ad litem; service providers Attending court testify written recommendation reports Train new staff policies procedures, demonstrate integrity. DUI Probation Officer 10/2012 06/2014 Company Name – City State Monitors State Offenders sentenced probation Manage case load 250 probationer Scan documents appropriate record keeping purposes Conducts interviews, Maintains detailed case notes Administers revaluates drug screens Acts liaison reporting probation violations court violation details Assisted interviews trained New Hires Evaluated New Hire Progress well Individualizes Improvement plans Maintains case notes database, completed monthly reports monthly deadlines Conducts weekly monthly interviews offenders Carries risk assessments order protect public possible offending Provides pre-sentence reports court individuals charged offences, helps judges decide sentence passed Attending court, testify written recommendation reports Participate annual review performance management process via training reporting activities assigned. Family Service Worker/Georgia Pre 08/2012 10/2012 Company Name – City State Recruit enroll participants qualify Head Start Pre-k partnership program Review verify eligibility criteria 40 60 potential participating families Scan documents appropriate record keeping purposes Assist participating families locating financial, educational informational resources Ensure participating child medical, health dental requirements met Maintain ongoing communication families following parents Contact family pediatrician, dentist, medical professionals update health documents Responsible meeting exceeding program requirements participant's healthcare, mental health/disabilities, social services parent involvement. Process referrals children behavior and/or developmental concern Assist families finding medical/dental home maintaining medical insurance. Rehabilitation Care Technician 12/2003 08/2012 Company Name – City State Provide direct care patients suffering post-acute medical injuries Perform EKG's, vital signs, bathing, intermittent cauterizations Assist patients multiple chronic diagnoses including: Chronic Obstructive Pulmonary Disease, Asthma, Traumatic Brian Injury, Cerebrovascular accident* Record document patient's behavior, assist admissions discharges Monitor record patient's glucose, weight, pulse oximetry, I/O Assist Emergency Code situations, calling additional personal, gathering emergency equipment and/ starting Cardiopulmonary resuscitation (CPR). Team Lead 06/2001 07/2003 Company Name – City State Complete department Payroll maintain updated attendance performance reports Customer Care staff. Maintain accurate department staffing plans. Scan Human Resource documents accounting appropriate record keeping purposes. Maintain accurate performance reports subordinates follow needed. Issue corrective action, PIP Performance evaluation Plans, evaluations team member, required Maintained time card requested time per policy Complete performance evaluations staff timely manner. Create, compile, maintain publish statistic/data reports used members organization. Communicate departments contractors via phones, video conference, skype e-mail clear, concise professional manner resolve pending customer issues. Participate annual review performance management process via training reporting activities assigned. Provide innovative ideas improve efficiencies accomplish work Recommends new approaches, policies, procedures effect continual improvements efficiency department services performed. Participate auditing Department tasks/functions identify process improvement opportunities. Participate Department Leadership meetings and/or conference calls regular basis. Complete department special projects assigned Department Manager. Performs task deemed necessary Organization. Education Master Science Human Resource Management Human Resource Generalist 2019 Strayer University City State Human Resource Management Human Resource Generalist Bachelor Arts Sociology May 2012 Augusta State University City State Sociology GPA: 3.35 Quantitative Methods Research I Research Methods II, Methods Sociological Research, Psychology, Social Problem Analysis, Health Psychology, Gerontology, Sociology Death, Grief Caring, Medical Terminology, ROFILE ___________________________________ More ten years experience human services healthcare related fields Demonstrated ability learn new skills concepts quickly Proven interpersonal skills acquired work experience, academic projects mentor leadership opportunities Acknowledge exceptional organizational management skills Self-motivated, able effectively set priorities achieve immediate long-term goals meet operational deadlines Excellent oral written communication skills developed numerous class presentations, essays reports pursuing degree Diligent able adjust fast pace environment Extremely reliable pressure Skills academic, accounting, ad, auditing, Basic, interpersonal communication, Excellent oral, interpersonal skills, oral, concise, Conflict resolution, Consultation, counseling, CPR, Critical Thinking, Excellent Customer Service, Customer Care, database, dentist, Detail Oriented, EKG's, e-mail, essays, fast, financial, Human Resource, insurance, Internet Explorer, Law Enforcement, Leadership, notes, management skills, Medical Terminology, meetings, mental health, mentor, Excel, Microsoft Office, Microsoft Outlook, PowerPoint, Windows, Microsoft Word, Monitors, Organizational Skills, organizational, Assist patients, bathing, Payroll, pediatrician, performance management, policies, presentations, Problem Analysis, Problem Solving Skills, process improvement, Progress, Psychology, record keeping, reporting, Research I, Research, resuscitation, Self-motivated, social services, SPSS, staffing, phones, Time management, trainer, treatment plans, video, vital signs, written, written communication skills