BUSINESS DEVELOPMENT COORDINATOR Professional Summary Program Coordinator bringing extensive background Training Coordination, System Administration, Operations Organized, resourceful detail-oriented exceptional planning decision-making abilities. Core Qualifications Troubleshooting problem solving Exceptional telephone etiquette Professional demeanor Self-starter Time management ability Ability prioritize Deadline-oriented ​Employee training development Experience Business Development Coordinator May 2016 Current Company Name － City State Technology Coordinator October 2014 May 2016 Company Name － City State Supports Region Director Technology five System Engineers tracking forecasting opportunities start finish. Proposal creation paperless proposal system. Created contracts upon new amended technology sales. Manages aspects Learning Management System serves main point contact South Region consists 11 states Puerto Rico. Serves SSE/SOA Administrator south Region setting users, changes related splits/merges terminations, reporting. Works solutions team IT submitting appropriate documentation get credentials created Client portal. Creates WebEx conference meetings maintains weekly Region training schedule Operations, Sales, HR content. Region Coordinator February 2014 October 2014 Company Name － City State Carries diverse administrative duties implements organizational policies practices behalf directed Region President. Aids Region President coordinating office services, personnel, records control, conducting special management studies. Manages aspects Learning Management System serves main point contact South Region consists 11 states Puerto Rico. Liaison Region Office shared services functions proactively resolves day-to-day operational issues. Collects, organizes, compiles, analyzes presents information pertaining operations financial reports, budgets, customer service reports, company supervisor report requests; Compiles data arranges final preparation reports management decision-making. Plans schedules meetings events; maintains calendar appointments travel itineraries; Coordinates related arrangements. Executive Assistant April 2012 April 2013 Company Name － City State Supported Owners business start up. Coordinated conference calls, meetings, travel arrangements. Monitored replenished inventory office supplies maintained servicing equipment. Created spreadsheets word documents needed. Responsible budget vendor management. **This interim position process relocating Georgia. Technical Support Coordinator June 2011 March 2012 Company Name － City State First tier level diagnosis, resolution, contact various Canfield Imaging Systems hardware software platforms external customers medical field. Answers, evaluates, prioritizes incoming telephone, voicemail, email requests assistance end-users experiencing problems hardware, software, networking issues support Canfield hardware software. Create process Return Merchandise Authorizations equipment needs replaced repaired. Multitasking field responsibilities internal technical development. Wored project teams develop equipment instruction guides. Created return merchandise authorizations coordinated equipment use clinical trials. Processed, tracked expedited client orders overnight delivery. Eliminated paper orders RMA forms creating electronic versions reduced data entry time 50%. Clinical Administrator January 2011 April 2011 Company Name － City State Coordinated scheduling monthly staff meetings, participants various parts company using audio video arrangements. Supported nurses doctors practice. Coordinated work schedules nurses ensure proper coverage place. Attended clinical meetings, created agendas, kept meeting minutes. Tracked special projects timelines ensure compliance. Reviewed, updated, evaluated metrics RNs ensure engagement patient satisfaction met. Daily administration resource management system. Assisted special projects needed. Specialist, User Applications January 2007 May 2010 Company Name － City State Monitored daily administration Saba learning management system Pedagogue assessment system 6,000 internal field associates Diagnosed provided first level support transcript learning management system issues. Analyzed helpdesk call database identified trends actively resolve recurring system issues. Reduced response time client system issues 48 24 hours. Trained internal regional coordinators Saba learning management system. Established implemented standard operating procedures testing initiatives. Created, administered, proctored product testing field associates. Created refined communications, training manuals, FAQs. Training Coordinator October 2001 January 2007 Company Name － City State Managed department budget including estimates accruals within 2% target. Managed internal logistics associated training, training lists, invitations, attendance rosters, scheduling events, assigning pre-work. Consolidated electronic evaluations/data sales workshops, analyzed metrics, reported Senior Management monthly. Maintained senior managements calendars handled extensive international domestic travel arrangements. Prepared, submitted, tracked expense reports Concur system. Education Bachelor Science Business Administration 2006 Centenary College － City State Technical Expertise Sales Software: Salesforce.com, Paperless Proposals Learning Management: Saba LMS, Success Factors LMS, Webex, Pedague Testing System Administrative: Microsoft Office Suite, Concur Technical: Vantive, Clarify