HR SPECIALIST (INFORMATION SYSTEMS) Experience 02/2013 12/2014 Company Name － City State HR Specialist (Information Systems) Permanent/FT Supervisor: Iris Murray (910-432-2392) Served Fort Bragg Installation Civilian Personnel Information Systems Manager full responsibility establishing implementing automated personnel policy, providing advisory services, resolving HR automation user issues. This included system access control, HR automation training administration instruction, HR automation system software functionality interface issues, hardware troubleshooting, installation maintenance, regulatory procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc. Designed, constructed, tested, deployed, maintained organizational SharePoint infrastructure. Designed customized web-based management tools improve organizational efficiency, communication, archiving capabilities. Served Webmaster Fort Bragg Civilian Personnel Advisory Center (CPAC) internet intranet products responsibility ensuring release compliance, proper website structure architecture, ease use, esthetic appeal. Wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting Network Enterprise Center compliance demands newly implemented network configurations. Managed storage capabilities built detailed archival system maintain organization's historic documents. Analyzed organizational automation training needs constructed detailed training plans. Coordinated training registrations internal external customer base. Constructed customized slides literature meet training needs. Delivered short-term extended training sessions HR automation program functionality, troubleshooting, capabilities. Performed onsite phone-based troubleshooting HR automation programs. Assisted users identifying likely causes functionality problems employed non-standard standardized troubleshooting solve user issues. Managed user account requests Fort Bragg users include initial request, modifications, deletions. Provided advisory services CPAC staff external managers automation issues, proper system usage guidelines, general account maintenance. 08/2012 02/2013 Company Name － City State HR Specialist Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served senior HR Specialist leading four-person team accomplishment recruitment placement work. Responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources. Set tracked suspenses deadlines assigned work. Set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements. Assigned tracked pre-work ensure analytical accuracy strategic recruitment discussion job analysis phases. Reviewed RPA coding remarks prior submission processing. Continually analyzed work practices processes gather data streamlining process change proposals. Managed user account requests Pine Bluff Arsenal users include initial request, modifications, deletions. Provided advisory services CPAC staff external managers automation issues, proper system usage guidelines, general account maintenance. Served HR Automation Program Administrator. Provided technical assistance advisory services within CPAC post-wide users personnel automation systems. Served installation Information Management Officer HR automation. Performed workforce needs assessments determine overall intellectual resources, skill level training needs junior HR Specialists HR Assistants. Advised HR Officer learning progression, areas needed improvement, recommendations training junior HR workforce. Constructed training materials performed workforce development training organization. Conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training. Designed conducted on-site training HR processes automation workforce 1,200 employees. Assessed existing HR training programs determined need adjustment, replacement, maintenance based employee feedback productivity measures. Constructed new training materials delivered organizationally standardized training. Performed strategic recruitment discussions determine proper position classification, area consideration, overall recruitment plan. Conducted detailed job analysis concert hiring managers subject matter experts. Built edited vacancies, assessments, vacancy announcements (Delegated Examining Unit Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes. Advised post Command group directorate level managers difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, procedural research, analysis, synthesis human resources related laws, policies, regulatory guidance order write proposals address complex staffing solutions, production focus, HR process improvement. Analyzed organizational composition provide position management classification support assigned organizations General Schedule (GS) Wage Grade (WG) pay schedules. Advised managers position classification process use various classification references automated tools. Performed routine non-routine position classification supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, blue collar position. Performed FLSA determinations. Researched analyzed classification regulations, handbooks, references, regulatory guidance. Analyzed position description data write position evaluations. Served Priority Placement Plan (PPP) Reemployment Priority List Program Administrator responsibility program operations performance, data audits, eligibility determinations, conduct registrant counseling, registrations, file maintenance. Conducted PPP file match audits. Continually monitored program maintain operational procedural consistency, determine need process improvements, ensure registrants receiving proper service assistance. 08/2011 08/2012 Company Name － City State HR Specialist Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served HR Automation Program Administrator. Provided technical assistance advisory services within CPAC post-wide users personnel automation systems. Served installation Information Management Officer HR automation Managed organization-wide HR automation account establishment end-dating. Advised managers employees system functionality limitations. Specialized use Business Objects Applications program provide Defense Civilian Personnel Data System (DCPDS)-based reports statistical analysis post command group servicing CPAC. Supervised roll new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages. Gathered analyzed user experience data determine need system adjustment, replacement, maintenance based employee feedback productivity measures. Served Pine Bluff Arsenal USA Staffing Super User responsible implementing Regional changes, keeping workforce informed functionality issues, attending bi-weekly Regional meetings stay abreast automation developments, maintaining user customer accounts, building custom notification letters, troubleshooting, answering questions related system functions, usage, regulatory guidance. Created manipulated automated databases using Microsoft Excel Microsoft Access. Used varying databases, universes, data elements construct complex Business Objects Applications reports. Utilized reports retrieve employee statistical profile information analysis interrogatory requests. Provided guidance merit system principles, prohibited personnel practices, HR regulations, development use valid selection criteria processes. Advised management recruitment strategies, sources, appointment authorities, special programs. Performed routine non-routine position classification supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, blue collar position. Analyzed applied classification standards, SOP's, laws, regulatory guidance conduct classification FLSA determinations variety position including Wage Schedule General Schedule non-supervisory, supervisory, wage grade, wage leader, wage supervisor positions. Analyzed position description data wrote position evaluations. Researched analyzed relevant federal regulations guidance determine legality options. Crafted suggestions recruitment strategies presentation post command. Presented monthly HR-related training diverse workforce consisting 1,200 employees. Served peer-to-peer trainer reviewer HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, use HR automation programs. Coded personnel actions IAW Guide Processing Personnel actions applicable regulatory guidance. Reviewed analyzed personnel actions prior submission reconcile errors discrepancies. Analyzed quality control RPA data Open Goodness Data reports double check incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, produced merit promotion DEU referral lists. Analyzed, interpreted applied recruitment placement regulatory guidance, laws, policies. Assisted customers federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services staff managers resolve staffing, classification, pay, action processing, related personnel issues. Served Priority Placement Plan (PPP) Reemployment Priority List Program Administrator responsibility program operations performance, data audits, eligibility determinations, conduct registrant counseling, registrations, file maintenance Education Miller-Motte College － City State US Associate Microcomputer Applications Associate Degree 04/2015 Miller-Motte College, Wilmington, NC United States GPA 3.61 maximum 4.0 Credits Earned: 68 Credit Hours Major: Microcomputer Applications Relevant Coursework: Web Development, PC Operating Systems, Project Management, Desktop Publishing, Presentation Graphics, PC Hardware Software A+, Advanced Database Management, Advanced Spreadsheets, Advanced Word Processing, E-Commerce Capella University Minneapolis － City State US Master's Human Services Master's Degree 03/2010 Capella University Minneapolis, MN United States GPA: 3.67 maximum 4.0 Credits Earned: 48 Semester hours Major: Human Services Honors: Cum Laude Accomplishments Major: Human Services Honors: Cum Laude Military Experience 08/2012 02/2013 Company Name Specialist Department Army, Civilian HR Agency Hours per week: 40 Fort Bragg, NC Permanent/FT Supervisor: Iris Murray (910-432-2392) Served Fort Bragg Installation Civilian Personnel Information Systems Manager full responsibility establishing implementing automated personnel policy, providing advisory services, resolving HR automation user issues. This included system access control, HR automation training administration instruction, HR automation system software functionality interface issues, hardware troubleshooting, installation maintenance, regulatory procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc. Designed, constructed, tested, deployed, maintained organizational SharePoint infrastructure. Designed customized web-based management tools improve organizational efficiency, communication, archiving capabilities. Served Webmaster Fort Bragg Civilian Personnel Advisory Center (CPAC) internet intranet products responsibility ensuring release compliance, proper website structure architecture, ease use, esthetic appeal. Wrote detailed technical plans maintain organizational functionality occurrence service interruptions due software incompatibility issues resulting Network Enterprise Center compliance demands newly implemented network configurations. Managed storage capabilities built detailed archival system maintain organization's historic documents. Analyzed organizational automation training needs constructed detailed training plans. Coordinated training registrations internal external customer base. Constructed customized slides literature meet training needs. Delivered short-term extended training sessions HR automation program functionality, troubleshooting, capabilities. Performed onsite phone-based troubleshooting HR automation programs. Assisted users identifying likely causes functionality problems employed non-standard standardized troubleshooting solve user issues. Managed user account requests Fort Bragg users include initial request, modifications, deletions. Provided advisory services CPAC staff external managers automation issues, proper system usage guidelines, general account maintenance. HR Specialist (Recruitment Placement/Info Systems) GS-0201-12 08/2012 02/2013 Department Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served senior HR Specialist leading four-person team accomplishment recruitment placement work. Responsible analyzing workforce capabilities equitably distributing workload best utilize organizational resources. Set tracked suspenses deadlines assigned work. Set workload milestones regularly monitored whether team meeting goals projected adjusted approach accordingly meet production requirements. Assigned tracked pre-work ensure analytical accuracy strategic recruitment discussion job analysis phases. Reviewed RPA coding remarks prior submission processing. Continually analyzed work practices processes gather data streamlining process change proposals. Managed user account requests Pine Bluff Arsenal users include initial request, modifications, deletions. Provided advisory services CPAC staff external managers automation issues, proper system usage guidelines, general account maintenance. Served HR Automation Program Administrator. Provided technical assistance advisory services within CPAC post-wide users personnel automation systems. Served installation Information Management Officer HR automation. Performed workforce needs assessments determine overall intellectual resources, skill level training needs junior HR Specialists HR Assistants. Advised HR Officer learning progression, areas needed improvement, recommendations training junior HR workforce. Constructed training materials performed workforce development training organization. Conducted reviews quality control assessments vacancy announcements team prior publishing use resulting observations construct developmental training. Designed conducted on-site training HR processes automation workforce 1,200 employees. Assessed existing HR training programs determined need adjustment, replacement, maintenance based employee feedback productivity measures. Constructed new training materials delivered organizationally standardized training. Performed strategic recruitment discussions determine proper position classification, area consideration, overall recruitment plan. Conducted detailed job analysis concert hiring managers subject matter experts. Built edited vacancies, assessments, vacancy announcements (Delegated Examining Unit Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes. Advised post Command group directorate level managers difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, procedural research, analysis, synthesis human resources related laws, policies, regulatory guidance order write proposals address complex staffing solutions, production focus, HR process improvement. Analyzed organizational composition provide position management classification support assigned organizations General Schedule (GS) Wage Grade (WG) pay schedules. Advised managers position classification process use various classification references automated tools. Performed routine non-routine position classification supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, blue collar position. Performed FLSA determinations. Researched analyzed classification regulations, handbooks, references, regulatory guidance. Analyzed position description data write position evaluations. Served Priority Placement Plan (PPP) Reemployment Priority List Program Administrator responsibility program operations performance, data audits, eligibility determinations, conduct registrant counseling, registrations, file maintenance. Conducted PPP file match audits. Continually monitored program maintain operational procedural consistency, determine need process improvements, ensure registrants receiving proper service assistance. HR Specialist (Classification/Recruitment Placement) GS-0201-11 08/2011 08/2012 Department Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served HR Automation Program Administrator. Provided technical assistance advisory services within CPAC post-wide users personnel automation systems. Served installation Information Management Officer HR automation Managed organization-wide HR automation account establishment end-dating. Advised managers employees system functionality limitations. Specialized use Business Objects Applications program provide Defense Civilian Personnel Data System (DCPDS)-based reports statistical analysis post command group servicing CPAC. Supervised roll new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance instructions assist resolution personnel system user issues informs users upcoming automation changes outages. Gathered analyzed user experience data determine need system adjustment, replacement, maintenance based employee feedback productivity measures. Served Pine Bluff Arsenal USA Staffing Super User responsible implementing Regional changes, keeping workforce informed functionality issues, attending bi-weekly Regional meetings stay abreast automation developments, maintaining user customer accounts, building custom notification letters, troubleshooting, answering questions related system functions, usage, regulatory guidance. Created manipulated automated databases using Microsoft Excel Microsoft Access. Used varying databases, universes, data elements construct complex Business Objects Applications reports. Utilized reports retrieve employee statistical profile information analysis interrogatory requests. Provided guidance merit system principles, prohibited personnel practices, HR regulations, development use valid selection criteria processes. Advised management recruitment strategies, sources, appointment authorities, special programs. Performed routine non-routine position classification supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, blue collar position. Analyzed applied classification standards, SOP's, laws, regulatory guidance conduct classification FLSA determinations variety position including Wage Schedule General Schedule non-supervisory, supervisory, wage grade, wage leader, wage supervisor positions. Analyzed position description data wrote position evaluations. Researched analyzed relevant federal regulations guidance determine legality options. Crafted suggestions recruitment strategies presentation post command. Presented monthly HR-related training diverse workforce consisting 1,200 employees. Served peer-to-peer trainer reviewer HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, use HR automation programs. Coded personnel actions IAW Guide Processing Personnel actions applicable regulatory guidance. Reviewed analyzed personnel actions prior submission reconcile errors discrepancies. Analyzed quality control RPA data Open Goodness Data reports double check incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, produced merit promotion DEU referral lists. Analyzed, interpreted applied recruitment placement regulatory guidance, laws, policies. Assisted customers federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services staff managers resolve staffing, classification, pay, action processing, related personnel issues. Served Priority Placement Plan (PPP) Reemployment Priority List Program Administrator responsibility program operations performance, data audits, eligibility determinations, conduct registrant counseling, registrations, file maintenance Certifications RPA CAC DoD Skills Hr, Maintenance, Registrations, Staffing, Training, Access, Account Maintenance, General Account, Access Control, Architecture, Archiving, Csu, Hardware Troubleshooting, Intranet, Microsoft Sharepoint, Sap, Sharepoint, Web Based, Web-based, Audits, Clerical, Coding, File, Flsa, Job Analysis, Operations, Ppp, Quality Control, Recruitment, Technical Assistance, Answering, Benefits, Bi, Business Intelligence, Cac, Compensation, Customer Accounts, Databases, Employee Benefits, Excel, Federal Regulations, Microsoft Access, Microsoft Excel, Ms Access, Statistical Analysis, User Experience, Publishing, Hr Issues, Hr Process Improvement, Human Resources, Process Improvement, Process Improvements, Proposals, Solutions, Training Programs, Ar, Dod, Gsa, Information Assurance, Online Learning, Online Training, Security, Associate, Credit, Database, Database Management, Desktop Publishing, Project Management, Word