SR. CONSULTANT Professional Summary A dedicated, versatile, results-driven professional 20+ years IT experience. A proven track record ability work well others achieve common goals, resolve conflicts, manage external relationships. Demonstrates leadership skills track record achievements contributing positive work environment motivating others accomplish goals themselves. Highly self-motivated, self-directed, attentive detail. Ability effectively prioritize execute tasks high-pressure environment. Extensive experience working team-oriented collaborative environment. Ability solve problems available information, prioritizing, making timely decisions. Outstanding project program leader; able coordinate oversee phases project-based efforts. Strong analytical decision making skills. Core Qualifications Software/Application: MVS Sysplex Environment, TSO, ISPF, JCL, JES2, SDSF, IMS, DB2, Ops/MVS, REXX, Thruput Manager, Workload Manager, Automate, SYSVIEW, Omegamon, Remedy, Omegaview, CICS, Strobe, RMF, SMS, Unix, Java Scripts, Windows 9x/NT, Microsoft Office Suite (Outlook, Word, Excel, OneNote, Powerpoint, Project), Unix, SUN, Solaris, SNMP, IBM/AIX, Tivoli, TSM, CA-1, CA-7, Autosys, ESP, CA-DE, Control-M, Control-EM, Zeke, Zebb, Zack, Jobtrac, Scheduler, Candle Monitor Workstation, Robot Scheduler, Netview, XPTR, Java Scripting, TCP/IP Hardware: BM Rxx Zxx Processors, SUN Processor, IBM RS/6000, STK Automated Tape Silos, Hitachi 7700, EMC DASD, AS/400, OS/390, VSM Experience Sr. Consultant June 2015 November 2015 Company Name City State Part team specializing applying solutions Workload Automation needs. Proactively recognized assessed problematic areas applied 'best practices' solutions needed Created modified application schedules Workload Automation product Application Development Team Setup executed quality testing environments Provided training documentation development teams Acted liaison business units Consultant/Sr. Consultant September 2004 April 2015 Company Name City State Part Professional Services team M/F Open Systems. Created, debugged modified complex job schedules using CA Workload Automation different platforms. Focused meeting deadlines practicing customer service. Communicated effectively levels management providing progression implementation. Strong analytical background determine make right decision quick timely manner. Experience included range initiatives pre-sales, sales, post-sales, planning, analysis, implementation solutions. Promoted effective coordination liaison business units Effectively instructed training sessions customers Demonstrated documentation skills processes, test implementation plans, training outlines Utilized CA Services Best Practices accurately efficiently implement products within client environment Serve Subject Matter Expert products help resolve complex technical issues came product implementation and/or product functionality Data Center Team Lead April 2000 September 2004 Company Name City State Managed, coached, mentored, led team direct reports oversaw data center operations daily batch processing scheduling, tape librarians, change management, incident ticketing, networking, monitoring availability functional equipment Office Depot stores worldwide. Verified escalation handled properly crisis arose. Made sure team focused customer satisfaction. Able spot trends applied preventative policies procedures. Oversaw batch cycles included fulfilling role implement projects enhancing processes Demonstrated ability apply IT solving business problems Defined communicated project milestones, service level agreements, resources Wrote issued employee appraisals, setup work schedules, developed daily weekly reporting, involved empowering employees Accounted overall system performance (mainframe AS/400), maximizing resources enhance batch workload CPU resources Accountable networking POS systems Office Depot retail stores Data Center Professional/Team Lead November 1990 April 2000 Company Name City State Part data center operations team oversaw daily batch processing numerous responsibilities years employment ranging tape librarian successful team lead. Coordinated test system develop better scheduling Business Resumption process eliminate redundant workload Applied daily Change Management tickets Acted liaison Allstate International companies setup daily workload schedules. In 1997, acted consultant local management, Allstate home office personnel, Motorclub personnel migrate functionality Illinois Served SME (subject matter expert) DB2, IMS, Allstate accountabilities Supported performed responsibilities weekend IMS DB2 database backup utilities. Performed recoveries, image copies, pointer checkers, stacked utilities, timestamp recoveries, etc. Part Business Resumption (BR) team managed system resources batch schedules catastrophic disasters. Education Bachelor Science Computer Information Systems Wingate University City State Computer Information Systems Actively pursuing PMP Scrum Master certifications Skills IBM/AIX, Application Development, AS/400, Automate, Automation, backup, CA-1, CA-7, Change Management, CICS, CA, Hardware, consultant, CPU, client, customer satisfaction, customer service, DASD, database, documentation, senior management, financial, functional, home office, IBM, DB2, MVS, image, IMS, ISPF, Java Scripts, Java Scripting, JCL, JES2, team lead, letters, librarian, mainframe, managing, meetings, mentor, Excel, Microsoft Office Suite, Office, Outlook, Powerpoint, Windows 9, NT, Word, Netview, networking, Omegamon, OS/390, personnel, policies, POS, processes, Processors, project management, quality, quick, reporting, retail, REXX, IBM RS/6000, sales, scheduling, Scrum, service level agreements, SMS, SNMP, Solaris, SUN, TCP/IP, telecommunication, time management, Tivoli, TSM, TSO, Unix, utilities