PHARMACEUTICAL SALES REPRESENTATIVE, WOMEN'S HEALTHCARE SPECIALIST Professional Summary Skills PROVEN ADMINISTRATIVE HIGHLY ORGANIZED LEADERSHIP SUPPORT EVENT PLANNING ENTREPRENEURIAL CONFLICT PUBLIC SPEAKING MINDSET RESOLUTION PROJECT STAFFING TEAM LEADERSHIP REPORTING AND SELF DIRECTED DOCUMENTATION OUTBOUND CALLING PROSPECTING Account Management Acquisitions ADMINISTRATIVE Contracts Clientele Customer satisfaction Customer Ssatisfaction Decision making DOCUMENTATION EVENT PLANNING Inventory TEAM LEADERSHIP LEADERSHIP Director Managing Marketing plans Marketing Market Mergers Communicator Organizational skills Problem-solving PUBLIC SPEAKING Recruitment Relationship-building REPORTING Sales STAFFING Strategic Strategic planning Team player Work History PHARMACEUTICAL SALES REPRESENTATIVE, Women's Healthcare Specialist Company Name – City State Doubled membership environment acquisitions mergers National chain accounts directly affected potential membership recruitment. Investigated resolved customer inquiries complaints timely empathetic manner. Responded customer inquiries thoroughly professionally. Provided elevated customer experience generate loyal clientele Resolved customer complaints professional manner prioritizing customer satisfaction. Set explained new membership contracts. Effectively communicated supported sales, marketing administrative teams daily basis. Assisted creating pre-season marketing plans support department divisional Strategies. Communicated vendors regarding backorder availability, future inventory special orders. Developed Account Management Program focused maintaining existing account base using referral reference systems attract new accounts. Organized new member marketing program including identifying potential target accounts, developing high touch outreach plans, incentive packages, growth Objectives. Successfully managed acquisition New England Association increased membership 50% within first two years. Asked appropriate open-ended questions discover prospects' needs requirements. Representative year 2003 Successfully launched new products rapidly gained market share. Maintained extensive knowledge competitors, offerings presence assigned territory. Serviced accounts regular basis propose new products services maximize revenue. Identified qualified accounts assess market potential. Consistently hit exceeded quarterly sales goals. Identified analyzed key competitors related products. Contacted customers soon issues arose immediately find resolution problems escalated. Communicated regularly territory, regional strategic managers daily support strategic planning accounts. Successfully sold brand name products, competing generic medicine. Communicated regularly territory, regional strategic managers daily support strategic planning accounts. Visited customer locations determine needs, set contracts provide training. Education Bachelor Arts Business Administration And Public Relations 1995 Heidelberg College City State Work History PHARMACEUTICAL SALES REPRESENTATIVE, Women's Healthcare Specialist Company Name – City State Doubled membership environment acquisitions mergers National chain accounts directly affected potential membership recruitment. Investigated resolved customer inquiries complaints timely empathetic manner. Responded customer inquiries thoroughly professionally. Provided elevated customer experience generate loyal clientele Resolved customer complaints professional manner prioritizing customer satisfaction. Set explained new membership contracts. Effectively communicated supported sales, marketing administrative teams daily basis. Assisted creating pre-season marketing plans support department divisional Strategies. Communicated vendors regarding backorder availability, future inventory special orders. Developed Account Management Program focused maintaining existing account base using referral reference systems attract new accounts. Organized new member marketing program including identifying potential target accounts, developing high touch outreach plans, incentive packages, growth Objectives. Successfully managed acquisition New England Association increased membership 50% within first two years. Asked appropriate open-ended questions discover prospects' needs requirements. Representative year 2003 Successfully launched new products rapidly gained market share. Maintained extensive knowledge competitors, offerings presence assigned territory. Serviced accounts regular basis propose new products services maximize revenue. Identified qualified accounts assess market potential. Consistently hit exceeded quarterly sales goals. Identified analyzed key competitors related products. Contacted customers soon issues arose immediately find resolution problems escalated. Communicated regularly territory, regional strategic managers daily support strategic planning accounts. Successfully sold brand name products, competing generic medicine. Communicated regularly territory, regional strategic managers daily support strategic planning accounts. Visited customer locations determine needs, set contracts provide training. Certifications PROVEN ADMINISTRATIVE HIGHLY ORGANIZED LEADERSHIP SUPPORT EVENT PLANNING ENTREPRENEURIAL CONFLICT PUBLIC SPEAKING MINDSET RESOLUTION PROJECT STAFFING TEAM LEADERSHIP REPORTING AND SELF DIRECTED DOCUMENTATION OUTBOUND CALLING PROSPECTING Skills Account Management, acquisitions, ADMINISTRATIVE, contracts, clientele, customer satisfaction, customer Ssatisfaction, decision making, DOCUMENTATION, EVENT PLANNING, inventory, TEAM LEADERSHIP, LEADERSHIP, Director, managing, marketing plans, marketing, market, mergers, communicator, organizational skills, problem-solving, PUBLIC SPEAKING, recruitment, relationship-building, REPORTING, Sales, STAFFING, strategic, strategic planning, team player Additional Information Experienced, multi-faceted business professional ability quickly generate business results. Seeking position Abbott Territory Sales Position Tacoma,WA. Adept attending job related conventions managing special company events attract candidates. Top-notch skills relationship-building, problem-solving decision making. Open clear communicator collaborative hardworking style. Membership Enrollment Director excelling customer satisfaction retention. Flexible hardworking deadline driven environments. Energetic team player top launch organizational skills. Intensive 3 Week training program Radnor, PA