ASSISTANT BANKING CENTER MANAGER Accomplishments Outstanding Bank Manager Experience Company Name January 2011 October 2014 Assistant Banking Center Manager Oversaw team five bankers executed sales activities; established achieved sales goals effective sales management techniques. Recruited, trained, mentored staff client profiling, conducting sales meetings, closing deals. Exceeded goals expectations; conducted skills assessment, performance management, development feedback, coaching employees sales force. Utilized consultative sales approach define customer goals develop solutions cultivated strong relationships customers. Managed day-to-day branch operations, including problem resolution, customer service, sales, over-seeing banking center team Responsible maintaining compliance operation issues, audits branch, specific applicable federal, state, local laws, regulations, well Comerica policies procedures Ensured reconcilements balanced items resolved timely basis, proof corrections, NSF return items, Reg D, Reg CC, large item review, teller balancing, monitoring correction Oversaw servicing customer accounts ensured changes handled timely manner, including research requests and/or additional information requested Researched, wrote reviewed operating procedures keep branches deposit operations up-to-date policies procedures Assigned additional branches oversee overall operational performance train managers employees set standards perform procedural activities per Comerica standards Assisted Regional Operations Manager support special projects, including currency reporting company wide Process Procedure Manual new assistant managers employees Provided training education staff members regarding fraud, operational risk, robbery, privacy/information protection, cash control negotiable items, operational tasks Sourced fund business loans mortgage products, developed team members lending knowledge various products solutions Company Name March 2008 March 2010 Wells Fargo Company Licensed Financial Specialist Top Sales Producer December 2009, Top Small Business Accounts Opened May 2009 Exceeded monthly production goals $1,000,000 demand deposits, $100,000 investment referrals, $150,000 credit lines; opened maintained demand deposit time accounts, sold insurance products, fixed annuities Initiated, structured, closed mortgage loans business lines credit; referred customers brokerage services cross-functional opportunities Initiated team efforts staff achieve sales goals, operational excellence issues sales meetings and/or assisting customers Company Name November 2006 September 2007 Accredited Home Lenders, Field Account Executive Solicited brokers acquire subprime loan packages funding establish wholesale mortgage market share company Surpassed market share objectives loan volumes $6,000,000 per month, exceeding company profit goals account executives Company Name July 2000 October 2006 Senior Loan Officer Windsor Capital individual Top Producer Month July 2005, Windsor Capital Platinum Club 2004 2005, Gold Club 8 x's 2003 2005, Silver Club 8x's 2003 2005, Windsor Capital Branch Top Producer 2003, 2004 2005 Hired, managed, trained new loan officers mortgage production sales Funded $100,000,000 mortgage loans single multi-family properties Partnered title companies, real estate agents, contractors, escrow officers solicit new clients generate mortgage loans Education University Michigan, College Engineering BS Electrical Computer Engineering Education Licenses: University Michigan, College Engineering, BS Electrical Computer Engineering University California 2015 Certificate Project Management City State US University California Irvine, Certificate Project Management 2015 Microsoft Project, Excel Word proficient Certifications Wachovia Bank, N.A., Wells Fargo Company Licensed Financial Specialist March 2008-March 2010 University California Irvine, Certificate Project Management Professional Affiliations Windsor Capital individual Top Producer Month Windsor Capital Platinum Club 2005, Gold Club 8 x's 2003 2005, Silver Club 8x's 2003 2005, Windsor Capital Branch Top Producer 2003, 2005 Presentations Product Presentations Skills Loans, Mortgage, Sales, And Sales, Mortgage Loans, Clients, Escrow, Multi-family, Real Estate, Sales Goals, Sales Meetings, Accounts And, All Sales, Audits, Basis, Cash, Closing, Coaching, Consultative Sales, Customer Accounts, Customer Service, Effective Sales, Lending, Operations, Operations Manager, Performance Management, Problem Resolution, Receptionist, Reconcilements, Retail Sales, Sales Activities, Sales Force, Sales Management, Securities, Solutions, Training, Annuities, Brokerage, Credit, Top Sales, Account Executive, Field Account, Market Share, Subprime, Excel, Microsoft Project, Project Management, Word