CONSULTANT TO OWNER Education Florida International University 1984 Bachelors Degree Hospitality Management City State Executive Experience Company Name City State Hotel, Restaurant Marina PRESIDENT May 1979 October 2010 Skills BANQUET CATERING DIRECTOR Put together menus different family functions, business meetings, luncheon's special functions. Planned developed breakfast, lunch dinner menus, utilized daily operations. Baked Cooked menu items regular basis rotating schedule needed fill gaps schedule. Instituted program operation maintenance equipment used daily production food beverages. Implemented employee incentive program improve quality timely service customers premises. Ensured timely deliveries lunches platters premise catering managed vehicle sanitation safety drivers personnel. GENERAL MANAGER Responsible overseeing Scheduling training 35 40 part full time employees, made marina, motel restaurant operations. Always maintained highest degree Customer service customers ensure employees following basic important company standards. Ensure adequate staff members, supervisors shift prepared special events, functions holidays. Train managers grow sales profits thorough diligent attention quality implementation accurate cost controls department. Developed timely response follow program customer complaints, ensuring proper corrective actions place avoid future complaints. Put together required business plans laid marketing operating budget, construction loan restaurant. VENDOR PURCHASING SUPERVISOR Research different vendors process credit applications necessary set accounts vendors, handle purchases food, beverage Equipment. Prepare document paperwork, correspondence payments, Purveyors Vendors. Monitor performance different purveyor's purchase ensure getting best price, quality service, deserve. Set maintained Food Beverage inventory placed orders Purveyor daily weekly basis. Managed physical inventory process biweekly basis, computer input relevant documentation, monitor accurate food beverage costs. Maintained par levels set different food, beverages supplies utilized throughout entire operation. Checked incoming shipments accuracy invoices, bill laden various shipping certificates. Examined goods quality, quantity damages shortages may present deliveries. Oversight maintenance proper storage practices types food supplies received. INSURANCE, LICENSE PERMIT SPECIALIST Set accounts different insurance agencies procure manage Property, Liability, Workers Comp Health Insurance company. Filed paperwork application maintenance Business Licenses, ABC License Health Department Permits required operate restaurant marina. Worked Bookkeeper, Accountant well Local, State Federal Tax authorities process required, weekly, quarterly annual, tax filings. Accomplishments Was Active member Eastern Shore VA Chamber Commerce Tourism Commission 25 years. Committee member Booth Captain Seafood Festival Harvest Festivals, two principal annual fundraiser's, Chamber. Helped found Eastern Shore Chapter Virginia Restaurant Association 1984, later became Va. Hospitality Travel Association, VHTA. Treasurer Eastern Shore Chapter, since inception 1986. Helped found Eastern Shore Chapter Recreational Fishing Alliance, RFA. Wachapreague Town Planning Commission Member eight years. Helped design build 200 seat Island House Restaurant, opened spring 1979. I instrumental building maintaining Island House's reputation, one longest family owned operated restaurant's, Eastern Shore. Worked closely many Local, State National Charities, United Way, Eastern Shore Rural Health, Food Bank, Lighthouse Ministries, The Eastern Shore Literacy Commission, plan host numerous fundraiser's Island House locations around Eastern Shore Virginia. Personally catered private Backstage Banquets Jimmy Buffett, band crew, 25 years, different concert venues several states. Invited Senator John Warner, help cater first Virginia Christmas tree lighting ceremony Russell Senate Office Building Washington D.C., 2005. Experience Company Name November 2012 April 2013 Consultant Owner City State Duties Responsibilities; Worked Consultant owner, management staff startup operation new restaurant catering facility. Put together managed physical inventory food, beverages, paper chemical various items needed operate restaurant. Instrumental Developing breakdown recipes menu entrees, I used input relevant documentation, monitor food beverage cost system. Coordinated, merchandised played pivotal role setup new Coffee, Smoothie Alcohol Bar, including beverage recipes glassware utilized. Gave advice areas local marketing, merchandising managing business, based thirty plus years Hospitality Management. Company Name October 2011 July 2012 General Manager City State Duties Responsibilities; Hire maintain adequate staff cover daily weekly store shifts. Responsible keeping payroll costs line budgeted figures. Worked meet exceed monthly sales expense goals company Exmore store. In charge placing bi-weekly orders Ace Warehouse well orders certain local vendors Hardware Lawn garden supplies. Responsible receiving Purchase Orders incoming deliveries stock Ace outside vendors. Attended monthly General manager Meetings home office Fruitland, Maryland, reporting issues concerns store level. Company Name April 2011 October 2011 Assistant Manager City State Duties Responsibilities; In charge Daly operations given Breakfast, Lunch dinner shift. Oversee employees ensure customer service best food service times kept minimum. Work keep payroll costs line budget, making sure adequate staffing day week ahead. Our focus consistently great Customer service Experiences, eye McDonald's Corporate service times drive sit foodservice. Held Weekly meetings store management, communicate issues comments regarding weekly, monthly year date budgeted sales expense goals. Summary Become integral part company Team, applying skills I've learned 30 plus years managing Wachapreague Hotel, Marina Island House Restaurant. A self motivated goal oriented person works well others plan coordinate many aspects premise catering functions. Utilize experience manage daily operations, encourage direct staff develop new ideas improve existing procedures within facility.