CUSTOMER SERVICE SPECIALIST Career Overview Highly enthusiastic customer service professional 6 years client interface experience. Customer-focused Retail Sales Associate solid understanding dynamics service industry. Enthusiastic customer service/telesales representative in-depth knowledge sales, training, communication. Reliable Customer Service Representative extensive track record demanding management environments. Dedicated Customer Service Representative motivated maintain customer satisfaction contribute company success. Core Strengths Ability work well pressure. Ability adapt changing work environment. Very client people oriented. Ability work well size team. Always cheerful happy help anyone. Constantly maintains positive attitude. Can learn well failures take criticisms. Always happy challenged. Work Experience 09/2014 Current Customer Service Specialist Company Name － City State Works several clients ensure satisfaction. Fast learner operation programs. Experiences relationship building customer satisfaction. Experienced salesperson. Prevented store losses using awareness, attention detail integrity. Trained 2 new employees quarterly. Cross-trained provided back-up customer service representatives needed. Worked team member performing cashier duties, product assistance cleaning. Managed quality communication, customer support product representation client. Maintained positive attitude calm mind amounts high-pressure. 09/2011 09/2014 Framing Expert Company Name － City State Assisted various clients designing frame best suited picture. Learned versatile designs budgets, compromising ensure customer's needs satisfied. Established excellent customer-relations, inviting customer back store. Worked multiple clients ensure satisfaction maintaining positive, cheerful attitude. Adapted several changes framing system work environment. Always worked teammates ensure healthy work environment. Cross-trained provided back-up customer service representatives needed. 05/2010 08/2012 Summer Intern Company Name － City State Wrote factually correct, concise engaging news stories within tight deadlines. Gathered verified factual information regarding stories interviews, observation research. Wrote 3 5 news stories per week multiple media platforms. Traveled location write reviews firsthand experience.Wrote creative original columns. Evaluated followed news leads news tips develop story ideas. Organized material, determined area emphasis, wrote stories according prescribed editorial style format standards. Served head reporter Carnegie Library Summer Activities. Adapted many changes computer systems. Worked teammates ensure strict deadlines met. Always maintained positive attitude cheerful outlook. Educational Background Bachelor Arts Mass Communication Creative Writing State United states Georgia Coursework emphasis English, Communication, Creative Writing. Self-motivated. Hard worker. Diligent student. 2.78 GPA Minor Creative Writing. Curious willing take extra work classes better education. Skills Cash handling. Professional friendly. Careful active listener. Strong public speaker. Multi-tasking.