ASSISTANT STORE MANAGER OF OPERATIONS AND HUMAN RESOURCES Highlights SKILLS STRENGTHS Computer Peoplesoft, Kronos payroll management system, Microsoft Word, Excel, Access, PowerPoint, entry level HTML Professional Excellent communicator, motivator, decision maker Strong analytical problem solving skills Ability handle multiple task lead completion Strong public speaker Accomplishments Wall Street Journal Award Economics Finance2010 Civic Club Scholarship 2008 Kohl's Territory Finalist Manager Training competition 2012 Experience Assistant Store Manager Operations Human Resources May 2014 Current Company Name － City State 05/2014 Present 5241 McFarland Drive Durham NC, 27707 Supervisor: Stacyanne Belsky (stacyanne.belsky@kohls.com) Not Available Contact (919) 489-1116 60 hours per week $48,750/year Assistant Store Manager Operations Human Resources (Retail Volume approx 15.5 million) Operations Manages stores payroll projections, productivity, controllable expenses relation sales trend Review scheduled vs. workload reports, directs area supervisors edit schedules workload Oversee truck unload process ensure company standards met Lead Replenishment Best Practice Merchandise Location System maximize efficiency execution. Provide general oversight building equipment maintenance upkeep, coordinate local corporate resources ensure ongoing preventative maintenance interior/exterior achieved Oversees efforts adhere building safety requirements Responsible implementation maintenance Company stockroom capacity organizational guidelines Responsible managing coordinating store remodeling repair maintenance projects Lead inventory prep planning ensures inventory execution goal achieved Partner Loss Prevention inventory programs Human Resources Lead interview hiring process maintain proper staffing levels match workload Manage associate files company policy/legal requirements Lead Associate annual review process Coaches counsels Associates necessary based Company productivity goals Lead completion administration Associate counseling accordance Company policies/HR guidelines Lead associates training administration Develops coaches Area Supervisors promotable levels Develops programs drive positive reinforcement motivation Associates Participated recruitment executive talent North Carolina State University (NCST) Selected peer resource incoming executives Assistant Store Manager Apparel Accessories Apr 2012 May 2014 Company Name － City State 04/2012 05/2014 1361 Boone Station Drive Burlington, NC 27215 Supervisor: James Floyd (james.floyd@kohls.com) Available Contact (336) 458-6223 60 hours per week $42,500/year Assistant Store Manager Apparel Accessories (Retail Volume approx 7 million) Analyze business summary reports daily determine growth opportunities Partner HR/OPS ASM address inventory issues communicate corporate partners Ensure Company merchandise presentation directives standards met maintained Develop implement action plans ensure key business areas outperform LY figures Operate Kronos payroll management system Lead store following areas: associate development, supervision merchandise sales areas ensure execution according company Best Practice, analysis business operations, expense management. Complete administer associate counseling documentation administer associate annual review Recruit, interview hire new talent Competitively walk completion report store manager district manager Manager Training (MIT) (Retail Volume approx Jan 2012 Apr 2012 Company Name － City State 01/2012 04/2012 3648 E Franklin Blvd Gastonia, NC 28056 Supervisor: Susette Vlasich (704) 824-0091 40 hours per week $17.50/hour Manager Training (MIT) (Retail Volume approx 17.5 million) Lead "Manager Duty" program Resolve escalated customer concerns Lead drive Loyalty Programs (Credit Email Solicitation) ensure store goals achieved Coach Cashier's proper soliciting techniques provide tools customer engagement Ensure daily sales floor standards maintained Positively influence associate engagement morale recognition program Responsible merchandising updates sales growth Home Decor Juniors department Store Management Intern Jun 2011 Jan 2012 Company Name － City State 06/2011 01/2012 3050 Watson Blvd Warner Robins, GA 31093 Supervisor: Debra Drake (Available Contact) (478) 293-7300 40 hours per week $11.25/hour Store Management Intern (Retail Volume approx 16.5 million) Assist store management day-to-day operations Lead teams sales floor moves Partner dock supervisor expediting truck freight Complete present Capstone Project store environment area opportunity Vice-President Community Service Delta Sigma Pi Aug 2009 May 2010 Company Name － City State Post Office Box 8065 Statesboro, Georgia 30460 Supervisor: Margaret Pigatt-Lanier (912) 478-5413 40 hours per semester $1,500/stipend Peer Financial Counseling Student Liaison Educate Students following modules: Budgeting, Managing Credit Debt, Controlling Credit Train Peer Financial Counselors Modules deliver student organizations/classrooms Partnered student organizations/faculty set venues present PFC Modules Recruit alumni business community leaders career development seminars Partner faculty fundraising events Raise awareness organization campus Coordinate community service activities Provincial Community Service Committee Ensure chapter meets volunteer requirement set central office Organized campus-wide blood drive Education BBA Economics 2010 Georgia Southern University － City State US Georgia Southern University BBA 2010 Statesboro, GA Major Economics Affiliations Economics Club Skills Million, Retail, Retail Marketing, Sales, Operations, Associate, Hr, Inventory, Payroll, Business Operations, Documentation, Kronos, Training, Credit, Equipment Maintenance, Human Resources, Loss Prevention, Maintenance, Recruitment, Staffing, Stockroom, To Sales, Sales Floor, Budgeting, Career Development, Central Office, Financial Aid, Fundraising, Liaison, Pfc, In Sales, Access, Award, Entry Level, Excel, Html, Journal, Microsoft Word, Peoplesoft, Powerpoint, Problem Solving, Territory, Word, And Sales, Customer Engagement, Daily Sales, Merchandising