TEACHER Summary Experienced Assistant Manager adept problem solving, customer service hiring training hardworking, quality staff. Store Manager equipped extensive experience retail management sales. Employs excellent leadership skills multi-tasking strengths. Determined Assistant Manager strong interpersonal skills extensive retail sales experience. Motivated Shift Manager practiced customer relations, sales inventory control. Demonstrated skill improving store operations, increasing top line sales reducing costs. Reliable Assistant Manager 5 years retail sales. Coaches encourages staff toward advancement using enthusiastic supportive attitude. Highlights Retail inventory management Exceptional leader Accurate cash handling Conflict resolution skills Store opening closing procedures Team-oriented Store operations Sales professional Outstanding communication skills Reliable Flexible schedule Accomplishments Promoted Assistant Manager 7 months cashier/service leader Awarded "Great. Customer Service Award" 2015.position.Developed implemented new loss prevention. methods resulted reduction shrinkage rates. Experience Teacher August 2008 June 2009 Company Name Assistant Manager January 2010 Current Company Name － State Managed classrooms 10 20 students absence assigned teachers. Implemented variety teaching methods lectures, discussions demonstrations. Established clear objectives lessons, units projects. Set communicated ground rules classroom based respect personal responsibility. Tutored children individually small groups help difficult subjects. Taught after-school summer enrichment programs. Established positive relationships students, parents, fellow teachers school administrators. Collaborated staff members plan schedule lessons promoting learning student engagement. Employed broad range instructional techniques retain student interest maximize learning. Took appropriate disciplinary measures students misbehaved. Worked outside normal hours available answer parent student questions. Disciplined children recommended measures correct behavior. Carefully monitored children's play activities. Escorted children outings trips local parks zoos. Maintained up-to-date knowledge store policies regarding payments, returns exchanges. Prevented store losses using awareness, attention detail integrity. Developed highly empathetic client relationships earned reputation exceeding sales goals. Achieved high sales percentage consultative, value-focused customer service approach. Cross-trained provided back-up customer service representatives needed. Computed accurate sales prices purchase Transactions. Worked team member performing cashier duties, product assistance cleaning. Assessed customer needs responded questions. Cleaned straightened work area. Issued receipts purchases gifts. Bagged merchandise following standard procedures. Organized register supplies. Worked customer service resolve issues. Unboxed new merchandise. Rotated stock maintain freshness. Updated register logs. Operated cash register proficiency. Provided professional courteous service times. Worked overtime shifts busy periods. Placed special orders called stores find desired items. Recommended merchandise based customer needs. Operated cash register process cash, check credit card transactions. Administered point sale opening closing procedures. Replenished floor stock processed shipments ensure product availability customers. Cashier July 2014 Current Company Name － State Up-sold additional menu items, beverages desserts increase restaurant profits. Took necessary steps meet customer needs effectively resolve food service issues. Recorded customer orders repeated back clear, understandable manner. Promptly reported complaints member management team. Correctly received orders, processed payments responded appropriately guest concerns. Served fresh, hot food smile timely manner. Communicated clearly positively co-workers management. Resolved guest complaints promptly professionally. Served orders customers windows, counters tables. Cut chopped food items cooked grill fryers. Packaged menu items bags trays placed drink orders carriers. Operated large-volume cooking equipment grills, deep-fat fryers griddles. Accurately measured ingredients required specific food items. Prepared served beverages coffee, tea fountain drinks. Properly portioned packaged take-out foods customers. Quickly efficiently processed payments made accurate change. Mastered Point Sale (POS) computer system automated order taking. Carefully maintained sanitation, health safety standards work areas. Closely followed standard procedures safe food preparation, assembly presentation ensure customer satisfaction. Frequently washed sanitized hands, food areas food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops emptying grease traps. Cleaned food preparation areas, cooking surfaces, utensils. Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint minimal jewelry met company standards. Followed established restaurant practices procedures. Worked well teammates openly invited coaching management team. Took initiative find extra tasks scheduled duties completed. Quickly unloaded product shipments stocked freezers. Prepared items according written verbal orders, working several different orders simultaneously. Assessed customer needs responded questions. Cleaned straightened work area. Issued receipts purchases gifts. Organized register supplies. Worked customer service resolve issues. Weighed food determine correct pricing. Operated cash register proficiency. Maintained gift certificate documentation. Provided professional courteous service times. Education Associates Nursing, Nursing English, Mathematics Accounting 2019 ECU － City State USA GPA: GPA: 2 Nursing, Nursing GPA: 2 English, Mathematics Accounting Training course Microsoft Excel Word. Coursework included English, Mathematics Accounting. Wilson Technical Community College － State USA High School Diploma 2009 James B. Hunt High School － State USA GPA: GPA: 3.6 GPA: 3.6 Skills Accounting, approach, attention detail, back-up, cash handling, cash register, cashier, closing, coaching, communication skills, Conflict resolution, cooking, credit, client, customer satisfaction, customer service, documentation, English, fat, health safety standards, inventory management, Mathematics, Microsoft Excel, windows, Word, neat, policies, POS, pricing, knowledge store, Retail, Sales, tables, teaching, tops, written