ADMIN OPERATING ROOM ADMINISTRATIVE COORDINATOR Career Overview Self-motivated individual 10 years' experience prioritizing completing tasks timely manner, yet flexible multitask necessary. Customer focused diverse industry experience including insurance, non-profit retail. Skill Highlights Microsoft Office Suite (Word, PowerPoint, Excel), PeopleSoft, ADP Payroll. Core Accomplishments Multitasking Demonstrated proficiency telephone, e-mail, fax front-desk reception within high-volume environment. Professional Experience 11/2007 Current Admin Operating Room Administrative Coordinator Company Name － City State Schedule maintain main operating room surgical day care schedules physician. Comfortable interacting levels organization public. Able make decisions independently quickly minimal escalations. Successful adjusting stressful conditions. Consistently maintains courteous, helpful, professional manner interactions customers. Train new hires ensuring ability efficiently perform assigned tasks without supervision. Multi-task effectively scheduling surgical cases Dynamic Schedule ordering specimens. Maintain high levels departmental policies procedures Joint Commission: Accreditation Health Care Certification (J.C.A.H.O) Health Insurance Portability. 09/2015 05/2016 Mental Health Counselor Intern Company Name － City State Managed 10-15 clients diverse ethnics, religious, socioeconomic groups people; assisted clients living working community. Assisted clients severe mental illnesses families accessing community services, maintaining housing, active recovery. Taught educated clients social skill building, manage stress anxiety, independence, empowers clients use autonomy mental health recovery. Acted client advocate coordinated required services resolve crises. Maintained 90% productivity billable services daily basis. 01/2013 05/2013 Healthcare Worker Assistant Intern Company Name － City State Conducted intake assessment families determined appropriate services needed. Counseled individuals personal, academic, financial career concerns. Responsible providing direct care services families eligible Emergency Assistance supported worked towards goal self-sufficiency. Made appropriate referrals on-going services (DCF, DPH Families, DMH, DTA, etc.) Actively participated engaged families Activities Daily Living (ADL). 05/2010 04/2015 Operating Room Surgical Scheduler Company Name － City State Reviewed insurance financial information patients. Ensured timely accurate distribution daily surgery schedules. Schedule patients' surgical appointments maintain up-to-date confidential patient files. Trained mentored new employees. Maintained high levels departmental policies procedures, J.C.A.H.O. Health Insurance Portability Accountability Act (H.I.P.A.A.). 07/2002 07/2010 Dietary Assistant Company Name － City State Maintained established standards sanitation, safety food preparation. Supervised staff 7 assigned duties adherence company policies, procedures guidelines. Ensured temperature goals met prior steam table transfer maintained throughout meal service. Followed infection control guidelines sanitizing equipment cleaning preparation room. Ensured equipment work area sanitized maintained. Continued. Education December 2016 MASTER OF SCIENCE DEGREE Mental Health Counseling Crime Justice Suffolk University － City State Mental Health Counseling Crime Justice May 2013 BACHELOR OF SCIENCE DEGREE Psychology Suffolk University － City State Psychology May 2013 BACHELOR OF ARTS DEGREE Sociology Health Medicine Body Suffolk University － City State Sociology Health Medicine Body May 2009 Bunker Hill Community College － City State Criminal Justice Psychology ASSOCIATE OF ARTS AND SCIENCE DEGREE Criminal Justice Psychology Languages Fluent French Creole Additional Information Honors Affiliations Alpha Phi Sigma, inducted 2013 Alpha Kappa Delta, inducted 2013 The Eastern Middlesex Opioid Task Force The Massachusetts Child Psychiatry Access Project (MCPAP) Available Relocation Skills academic, ADP Payroll, C, client, clients, financial, Fluent French, infection control, Insurance, mental health, Excel, Microsoft Office Suite, PowerPoint, Word, PeopleSoft, policies, safety, scheduling, supervision, surgery