DIRECTOR OF OPERATIONS Summary A motivated professional seeking position administrative assistant utilizing 20 years experience managing business operations personnel achieve organizational profitability. Dynamic personality interpersonal communication skills engage develop strong rapport individuals levels. Excellent organizational planning competencies utilized providing full support department 59 employees. Adapt worker, capable efficiently maintaining departmental records multi-faceted organization meet tight deadlines. Proficient multiple computer applications fast accurate, typing skills proven ability plan, organize, direct, execute yielding optimum results. Well versed Microsoft Office Suite. Highlights Microsoft Office proficiency Excel spreadsheets Meticulous attention detail Results-oriented Self-directed Time management Professional mature Resourceful Strong problem solver Advanced MS Office Suite knowledge Strong interpersonal skills Dedicated team player Meeting planning Schedule management Experience Director Operations September 2007 February 2012 Company Name － City State Managed daily operations 59 employees managing $2.5 million facility supporting 2.8K customers Oversaw execution, negotiation implementation $11.4 million annual contracts $442K cook addendum contract Inventoried food stock levels purchases reduced operating costs 18% seven months Allocated essential core training 32 personnel saving $61K travel costs Balanced accounts receivables 4 vendors reconciled accounts payable Fitness Operations Manager July 2006 September 2007 Company Name － City State Provided secretarial administrative support Services Director Allocated $90K funding new fitness equipment enhanced quality life 400K customers Accounted $80K resale funds, inventory, daily bank deposits Developed plan action milestones Operational Risk Management Program achieved goal 90% two weeks Networked senior management, employees, external agencies correct 19 open work orders 5 projects culminating $2.8K repairs upgrades. Administrative Assistant February 2004 July 2006 Company Name － City State Provided administrative assistance Commander Air Logistics Center Prepared maintained financial reports Received maintained records telephone calls, incoming outgoing correspondence Liaised protocol staff, external agencies, visiting dignitary's support staff. Training Readiness Manager August 2001 February 2004 Company Name － City State Developed training program electronic reports personnel ensure proficient status 290 tasks improved stats to100% two months. Provided invaluable, critical administrative support active duty cases fallen heroes. Prepared monthly reports capturing training status 97 personnel senior management headquarters. Education Bachelors Science Healthcare Administration 2014 Southwestern College － City State GPA: Summa Cum Laude Graduate Healthcare Administration Summa Cum Laude Graduate Associate Applied Science Leadership Management 2010 U.S. Air Force, Air University Distance Learning Training Specialized Leadership Management, Managerial Communication, Total Quality Management, Management Theory, Management Objective, Motivation, Counseling Diversity Associates Applied Science Fitness, Recreation, Services Management 2007 Community College Air Force Fitness, Recreation, Services Management Skills Account Management, Accounts Receivables, Administrative Support, Subordinate Counseling, Computer Proficiency, Customer Service, Financial Report Reconcile, Funds Management, Inventory, Logistics Director, Risk Management, Secretarial Duties, Communication Skills, Total Quality Management, Executive Management Support, Filing, Grammar, Internet Research, Letters Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Vendor Management, Coordination, Documentation,