STORE MANAGER Summary Energetic versatile professional seeking utilize expand existing retail management skills growth oriented company. Professional Sales Manager experience coordinating wide range business activities fast-paced sales environment Self motivated experienced prioritizing projects achieving results Strong understanding sales, merchandising customer service strategies Strong communicator excellent work ethics ability continuously acquire new skills Highlights Established track record exceptional sales results Goal-oriented Staff development/training Recruiting interviewing Energetic Excellent communication skills Exceptional multi-tasker Team-oriented Accomplishments Awarded “Top Sales Manager Year” 2010. Exceeded Sales Management goals 10+% quarterly basis, led promotion District Sales Manager within 7 months. Created strategies grow customer base, resulted increased monthly sales. Managed successful sales team 20+ members consistently exceeded sales goals month. Experience Store Manager January 2011 January 2014 Company Name － City State Responsible store operations including HR, recruiting, training, sales customer service Lead team effectively trough period transition small large square footage location emphasis maintaining excellent standards motivate team achieve KPI goals Develop team trough coaching provide superior customer service differentiate boutique attract new customers continue build loyal customer base Use strong merchandising skills implement visual directions drive sales Community outreach fashion shows achieve KPI attract new customers J. Jill The Store Upscale women's apparel specialty retailer. Store Manager /Training Store Manager/ District Manager January 2000 January 2010 Company Name － City State Effectively lead, motivated developed store teams strengthen brand loyalty trough exceptional customer service Facilitated on-going training team members successfully drive sales achieve personal store sales goals Implemented visual merchandising directions used strong merchandising skills drive sales Controlled payroll exceeded shrinkage goals supporting company Loss Prevention program Accountable experienced HR processes recruiting, hiring, performance appraisals Coordinated community outreach supervised quarterly in-store events Contributed developing new store manager training program Training follow-up new Store Managers new store management teams Traveled new markets across country assist new store openings training new staff Victoria's Secret Upscale women's lingerie specialty retailer. Shop Director Regional Trainer January 1991 January 2000 Company Name － City State Shop director "Must Win" store annual volume $3.5 million+ Provided leadership direction staff 35+associates including management achieve "Must Win" top stores company Focus training maintaining excellent customer service skills Motivate team increase productivity consistently meet exceed personal store goals Major visual merchandising, set promotions bi-annual sales Maintained payroll, Loss Prevention program monitored expenditures Midwest Regional Trainer new management sales, customer service, store operations visual merchandising Actively represented stores conferences events. Department Assistant Manager January 1990 January 1991 Company Name － City State Coats, Suits, Dresses Lingerie Responsible training developing staff 20+ sales associates Increase achieve sales goals trough developing sales techniques maintaining superior customer service Supervised department operations provided direction including visual presentation standards Developed weekly schedule managed payroll Coordinated in-store special events. Education Bachelors Degree Business Management Accounting UVT College Economics － City Romania Business Management Accounting Yearly Coaching, Communication, Team Building Visual Merchandising Seminar Winner 1st place "Take 5"award (most credit cards opened year) 2000 trough 2010 Affiliations Winner 2005 trough 2008 Best ADS (average dollar sale) highest increase LY Winner 'Best UPT (unit per transaction) award 2005 trough 2008 Winner multiple Guest Service Awards Skills bi, Coaching, conferences, credit, excellent customer service, customer service, direction, special events, fashion, Focus, hiring, HR, Team Building, leadership, Loss Prevention, director, Merchandising, Win, 2000, payroll, performance appraisals, processes, recruiting, sales, Trainer