INSIDE ACCOUNT MANAGER Summary Inside Account Manager eight years experience SHI fill Inside Sales Team Manager position. Strong organizational, analytical, problem resolution skills vast account knowledge. Highlights Team leadership Customer service expert Experienced volume licensing Staff training Excellent time management Organized meticulous Computer-savvy Adept multi-tasker Experience Company Name City State Inside Account Manager 06/2006 Current Daily responsibilities include quoting, customer relations, order management. Experience training new hires develop necessary skills techniques meet needs clients. Constant adaptation new opportunities challenges multiple accounts handled. Developed empathetic client relationships earned reputation exceeding service expectations. Exclusively handles Microsoft SPLA, Sandia National Labs account, multi-year $8M Novell contract. Company Name City State Event Manager Sales Associate 09/2005 05/2006 Responsible stock management, customer relations providing knowledgeable assistance. Leader demonstrations various gaming products. Earned Joy Maker award outstanding customer service. Company Name City State House Manager Box Office Sales 09/2003 05/2005 Experienced customer relations, staff training, sales. Utilized computer databases multiple applications. Acted liaison performers, directors, patrons keep events schedule. Skills Sales Center, AX, SHOES, CRM, SharePoint, Catalog Management, Outlook, Excel, Power Point, Word, Lockheed Martin Procure To Pay, Sandia Oracle Storefront Education Bachelor Arts Psychology 2005 The College New Jersey City State