DIRECTOR OF BUSINESS DEVELOPMENT Summary SALES BUSINESS DEVELOPMENT LEADER Sales Business Development Leader career track driving substantial profit margin sales growth strategic leadership client development. Noted record delivering revenue growth devising strategies, expanding market opportunities establishing brand recognition. Recognized ability utilize innovative sales techniques enhance business practices improve productivity profit results. Strengths forging client vendor relationships focused driving bottom-line results top-line performance. Skills Business Development Sales Leadership Client Development Strategic Planning Market Expansion Team Building Leadership Client Engagement Market Analysis/Competitive Positioning Sales Presentations Sales Forecasting Vendor Sourcing/Relations Change Management Process Improvement Profit Improvement Experience January 2014 January 2018 Company Name City State Director Business Development Director Communications Progressed roles based performance contributions. Led development strategies tactical plans driving sales market share growth. Facilitated meetings prospective existing clients conduct presentations promoted event support transportation services. Held direct accountability activities related new business development, market expansion account management. Partnered executive leadership devising strategic plans expanding market securing new business opportunities maximize profit margin. Utilized various sales techniques, including warm calling, cold calling networking secure new business. Secured 4 new full-time accounts event/transportation services, driving 80% increase business growth; achieved maintained 95% customer retention rate. Drove increase customer satisfaction rate 90% implementing executing client engagement initiatives, well providing close, personalized service. Led implementation new systems technologies drive operational improvements, including VoIP system Outlook email, integrated Act! database system. Spearheaded transition manual electronic systems, driving 5% cost reduction. Created implemented numerous digital documents forms streamline operations, including written proposals, credit card authorization forms, transportation booking forms workflow tracking sheets. Designed implemented onsite valet operational, logistical traffic flow plan use new location. Developed digital process drivers submit hours information billing usage. Built managed strong vendor relationships support event logistics; increased vendor network 20%, negotiating favorable contracts maximize profitability. Introduced new staffing program, When I Work, led increase functionality accountability boosted overall employee participation engagement. Screened, interview qualified employees hire, recruiting new candidates support staffing needs. Coordinated, supervised managed teams 30 responsible coordinating executing logistics large-scale private events. Monitored driver qualifications ensure compliance DOT (Department Transportation) requirements; created maintained DOT ledgers support auditing procedures. Oversaw planning parking transportation logistics large public parking events; coordinated ground transportation schedules secured parking space required. January 2013 Company Name City State Inside Sales Representative Executed sales activities across Denver market, qualifying prospecting investors high dollar oil gas investments. Utilized cold calling identify capitalize potential new business opportunities. Interacted prospects inform new current drilling projects secure new partner relationships. Achieved 150% weekly qualification quota conducting 400+ cold calls daily, well exceeding established mailing target 25%. January 2009 January 2013 Company Name City State General Manager Provided strategic leadership operations 2 retail locations, including production, performance, quality service management. Hired, trained, developed managed team 12, providing ongoing coaching support ensure optimal performance. Coordinated maintained staff schedule ensure adequate coverage. Held accountability inventory control, customer service, marketing compliance management. Drove 500% sales increase throughout tenure introducing targeted marketing strategies customer engagement initiatives. Sourced secured local vendors negotiated favorable contracts, yielding ~$20K annual cost savings. Led implementation new POS system new labeling system streamline retail procedures. Implemented new process management tracking system ensure accurate inventory control. Built relationships outsourced marketing team develop print advertisements marketing strategies. Partnered IT team build new website driving brand exposure potential client reach. January 2008 January 2009 Company Name City State Assistant Manager Supported attainment daily goals assisting overseeing coordination execution sales, customer service inventory management functions. Supervised support team sales associated, training coaching sales marketing techniques. Tracked shipments inventory levels, developed promotional marketing campaigns monitored sales ensure overall performance. Exceeded challenging sales goals 30%+ promoting upselling products. Education Training UNIVERSITY OF COLORADO City State Bachelor Arts Business Administration Business Administration Skills account management, streamline, business development, cold calling, compliance management, inventory management, inventory levels, inventory control, logistics, mailing, marketing strategies, process management, sales, VoIP