DIRECTOR OF INFORMATION TECHNOLOGY Executive Profile Director Information Technology Project Manager Business Analyst Technical Support Analyst Visionary highly accomplished Information Technology executive success spanning 20+ years high-performance, multi-faceted environments. Innovative quality-driven professional oversee enterprise resource planning, data voice networking, software development, performance analysis critical business processes. Expertise establishing strategies spearheading long-term initiatives devise deploy support IT infrastructures alignment business objectives. Adept administrator enterprise projects organizational budgets. Skill Highlights Innovative Leadership Change Management Infrastructure Design Strategic Planning Technology Development Collaboration Liaison P L Oversight Organizational Development Mentoring Coaching Professional Experience Director Information Technology 08/2005 Current Company Name City State Manage software development infrastructure projects. Direct daily operations oversee vendor relationships. Define project requirements aligning efforts clients corporate needs assess outcomes. Develop see change management processes, release control, maintenance support activities employee training programs. Determine needs analysis infrastructure software requirements. Establish corporate policies pertaining staff employee usage technology. Provides 24 x 7 technical support, Service Level Agreements (SLA's) root cause analysis reporting. Directed staff 7 IT professionals comprising IT Manager, Network Administrator, Programmer, IT Trainer 3 Helpdesk Analysts supporting approximately 675 employees 18 branches within state Florida. Interact various departments Corporate derive pertinent information Accounting, HR Finance formulate decisions based data derived firm-wide Enterprise Resource Program. Accomplishments: Companywide system conversion Windows 7, Office 2010 completed within 4 months. Standardization software applications hardware infrastructure, allowing better system support, faster turnaround time system problem resolutions Organization departmental business includes system inventory, software licensing registrations. Evaluation IT related vendors service agreements resulting $300K per year reduction IT expenditures Implementation $1.5 million ERP system, allowing standardization business processes financials, human resources, project management purchasing department. Design installation IP hybrid telecom system, standardizing company's phone system allowing free inter-office communication, yearly savings $160K telecom expenses. Manager Information 02/2003 07/2005 Company Name City State Provided leadership firm's information technology department direction, planning implementation technology leading support alignment Firm's business operation achieve effective, cost-beneficial secure IT operations 350 users. Provided strategic tactical planning, development, evaluation, coordination IT Department. Oversee integrity electronic records including information related information security data recovery processes. Facilitated communication staff, management, vendors technology resources within organization. Directed supervision 6 IT staff including Network Administrator, 2 IT trainers 3 Helpdesk Analyst. Ensured users properly trained secure effective use systems. Accomplishments:. Developed system policies addressing areas risk formulating protocol effective change management. Spearheaded conversion phone system IP telephony resulting 30% decrease spending telecommunication infrastructure. Coordinated conversion legacy servers virtualization servers, increasing operations efficiency reducing downtime. Migrated several Firm's legacy application reducing applications supported leading standardized utilization software. Senior Systems Analyst/Project Manager 07/1998 01/2003 Company Name City State Responsible planning implementation IT projects managing coordinating IT resources. Managed relationships vendors suppliers ensure routine maintenance possible problems detected occur. Evaluated hardware software acquisition ensure compatibility alignment Firm's objectives. Ensured systems properly updated evaluated routine maintenance. Assessed network e-mail security ensure network integrity. Responsible standardization migration Windows 98 Operating System Windows XP environment, Wordperfect MS Office suite consolidation networked workstations printers. Education Bachelor Science Industrial Psychology 1985 University Santo Tomas Manila Philippines Industrial Psychology Associates Degree Computer Science 1995 Baruch College City Computer Science Cisco Certified Engineer 1997 Dersyha University City State Selected Professional Development Seminars Team Leadership Managing conflict Effect Supervision employees Managing People Change Effective Project Management IP Telephony business environment ERP system implementation techniques Effective network infrastructure design Coping changes technology Skills Accounting, Analyst, business processes, Change Management, Cisco Certified, Coaching, hardware, conversion, clients, direction, e-mail, employee training, Engineer, ERP, Finance, financials, human resources, HR, information security, information technology, inventory, IP, Leadership, Team Leadership, Managing People, Managing, Mentoring, MS Office suite, Office, Windows 7, Windows 98, Windows XP, migration, needs analysis, Enterprise, Network Administrator, network, Operating System, Organizational Development, phone system, policies, printers, processes, Programmer, Project Management, purchasing, reporting, Seminars, servers, Service Level Agreements, SLA, software development, strategic, Strategic Planning, Supervision, technical support, telecom, telecommunication, Telephony, Trainer, Wordperfect