GLOBAL IT PROJECT MANAGER Summary My background Information Technology I 20 years experience working Aviation Ground Handling sector performing several IT roles. From Support System Administration recently Project Management Skills Windows Windows Office Suites, Citrix, Active Directory, JIRA Trello Project Management Applications, Service Now ITSM Personal Information Date Birth: 8th October 1973 Marital Status: Married Experience Global IT Project Manager 05/2013 Current Company Name City State Air Menzies International Limited Global IT Project Manager – May 2013 Present A wholesale Freight Agent providing Cargo Express services Europe, North America, South Africa Oceania. My role, based Wood Dale, IL primarily manage Internal system around global network. Managing in-house Java Development Team offer internal, back house solutions well Customer facing web portals Freight Agent community. I also manage Support Network across four regions ensuring end user supported local key users members UK, US South Pac based teams. My role gather business knowledge process order provide requirements Development Team allows work agreed scope. Development would handed Support team provide UAT approving planning Live deployments. As senior IT representative AMI, I also work closely parent company's IT Team around globe ensure business supported 24/7. I also play role expansion network business opens new locations regions. I also currently involved Data Centre transformation project applications migrated new Enterprise Cloud Service third party supplier. IT Project Manager 06/2007 05/2013 Company Name City State My previous role IT Project Manager Menzies Aviation. Firstly working Menzies Aviation Head Office Heathrow Airport UK 2012 May 2013, based Menzies Aviation Cargo facility O'Hare Airport. During six year role, I responsible heavily involved several major projects. These included Project Managing IT Infrastructure required green field Station start-ups Joint Ventures Hyderabad Bangalore 2007 2008. Where I oversaw implementation Network, IT Hardware acquisition key systems new Airports go-live Spring 2008. Following I heavily involved expansion Menzies Aviation Ground Handling business UK rest Europe. Other key projects responsibilities included Project Managing implementation IT systems infrastructure easyJet Station start-up Bristol January 2009 well easyJet start-ups Tenerife, Ibiza recently Barcelona November 2009 Support Analyst System Administrator 05/2001 05/2007 Company Name City State Prior taking full-time Project Management role, I Project Managed implementation Global Cargo System Prague 2006 also working IT Technical Department based London Heathrow Airport. This support role also involved administrating assisting installation various Menzies' IT systems run Global Data Centre located UK. On daily basis, I provided front line (on site remote) support UK Cargo Terminals, Including PC support maintenance, network administration, exchange server administration answering user enquiries. Business Analyst 05/1998 05/2001 Company Name City State Before integrating Menzies Aviation IT structure, I part Ogden Cargo System Support team looked three UK Cargo terminals. I also assisted administering, Quality Manager, Ogden Cargo's ISO 9002 Certified Quality System. I also responsible developing via Business Intelligence tool called IQ Objects, reports generated core Cargo Handling System. Interests I regularly play Golf weekends various courses around south west suburbs. I also member gym workout 2 3 times week. I avid sports fan passion English Soccer, Rugby, Collage Football watching theCubs. Education Training Bachelor Science Mathematics 1996 University Glamorgan City State UK A Levels 1992 Cardinal Newman R.C. School City State UK Mathematics Geography GSCEs 1992 Cardinal Newman R.C. School City State UK Mathematics, Geography, Biology, English, French Physics