SUPERVISOR, ACCOUNTANT Professional Summary Motivated sales professional 10+ years sales representative experience. Customer service sales expert. Qualified 10 plus years fast-paced customer service call center environments. Warehouse Worker 1 year. Machine Operator 5 years experience reviewing work orders running several different machines simultaneously 5S environment. Experience warehouse pick/pack fulfillment distribution environment. Machine Operator positive attitude commitment safety, quality, customer service lean manufacturing. Skilled exceeding sales goals company expectations expanding client base maintaining high standards customer service. Year Experience running Aftermarket Radiator Company duties included bookkeeping, working excel, supervising sales team make quality sales business keeping inventory parts. Very outgoing, friendly, hard worker works well others positive attitude. Core Qualifications Initiative work independently Customer service Quality inspection Team building Excel spreadsheet Strong initiative Energetic work attitude Outstanding customer service Active listening skills Strong communication skills Call center experience Strong organizational skills Strong Organizational Skills Telecommunication skills Proper phone etiquette Opening/closing procedures Knowledgeable quality Excellent communication skills control standards Strong interpersonal skills Experience 01/2002 Supervisor, Accountant Company Name － City State Supervised trained sales team. Kept track product inventory. Filed documents business. Managed incoming outgoing calls. Scheduled confirmed appointments. Communicated business customers via phone email. Organized inventory parts. Quality controlled phone calls. Created excel spreadsheets inventory. Organized weekly sales reports sales department track product success. Trained new employees. Promptly responded general inquiries members, staff, clients via mail, e-mail fax. Generated sales inventory reports Excel. Guaranteed positive customer experiences resolved all. Assisted customers store product complaints. Accurately logged daily shipping receiving orders. Executed outbound calls existing customer base increase sales. Generated leads new sales telephone email contact customers. Processed merchandise returns exchanges. 01/2002 Customer Service Rep Company Name － City State Consistently recognized management providing superior customer service. Created repeat business developing long-term relationships regular customers. Participated various incentive programs contests designed support achievement production goals. Recognized top sales generator, increasing sales levels. Took daily inbound calls key-entered orders, faxes, customers. Consistently met exceeded department expectations productivity accuracy levels. Regularly sought opportunities sell add additional products. Provided accurate appropriate information response customer inquiries. Developed effective relationships call center departments clear communication. Built customer loyalty placing follow-up calls customers. General Helper Machine Operator Warehouse State Produced 100% quality products Shipped quality products Stored filed company records Consistently generated additional revenue skilled sales techniques. Maintained accurate accounts including cash, inventory, prepaid debit transactions. Greeted customers upon entrance handled cash credit transactions. Assisted customers phone regarding store operations, product, promotions order Trained new New Operators safe efficient handling machines. Used operational knowledge systems, parts components solve problems arose assembly. Packed products guarantee orders shipped on-time. Packed assembled many different company products Supervised trained sales team meet company goals Answered customer calls Cold called customers offer additional products services Contacted business offered new services business Ran Hero Automotive everyday business operations included paying bills, buying supplies, ordering products,answering calls, filing, paying bills Ran several different machines. Changed equipment new product. Helped achieve company goals supporting production workers. Inspected finished products quality adherence customer specifications. Monitored adjusted production processes equipment quality productivity. Adhered applicable regulations, policies procedures health, safety environmental compliance. Calibrated adjusted equipment ensure quality production using tools calipers, micrometers, height gauges, protractors ring gauges. Started shut processing equipment. Troubleshooted problems equipment, devices products. Operated shipping system efficiently accurately. Oversaw warehousing storage practices housekeeping. Unloaded product pallets ship out. Packaged shipped product out. Removed empty pallets pallet jack. Banded, wrapped, packaged cleaned equipment. Assembled components hand. Locked tagged machinery clean fix. Worked several different machines. Created load tickets shipping. Lubricated wiped machines, tools workplace maintain safety cleanliness. Completed entered quality records, scrap reports machine logs timely manner. Reviewed verified work compliance sales orders customer requirements. Retrieved correct materials product inventory perform various fabrication duties. Determine materials, tools equipment needed product orders. Education 1997 High School Diploma Scribner -Snyder Scribner Ne Dodge Accomplishments Operated computers programmed accounting software record, store, analyze information. Skills Automotive, business operations, calipers, Call center, closing, Strong interpersonal skills, Excellent communication, Strong communication skills, credit, clients, customer service, Customer service, debit, e-mail, email, environmental compliance, faxes, fax, filing, inspection, inventory, Team building, listening, machinery, materials, micrometers, excel spreadsheets, Excel, mail, Strong Organizational Skills, pallet jack, policies, processes, Quality, receiving, safety, sales, sales reports, shipping, spreadsheet, Telecommunication, telephone, phone, phone etiquette, warehousing