TEACHER Career Overview Highly enthusiastic customer service professional 15 years client interface experience.Enthusiastic customer service/telesales representative in-depth knowledge sales, account management training.Results-driven Office Manger proven ability establish rapport clients.years client interface experience. Dedicated Customer Service Representative motivated maintain customer satisfaction contribute company success. Core Strengths Strong organizational skills Active listening skills Seasoned conflict resolution Sharp problem solver Courteous demeanor Large cash/check deposits expert Telecommunication skills Markdown/promotional procedures Store maintenance ability Inventory control familiarity Telephone inquiries specialist Customer service expert Invoice processing Adaptive team player Opening/closing procedures Accomplishments Customer Assistance Worked company systems Live Support diligently completed assigned tasks, working overtime needed. Computed Data Reports Provided required weekly, monthly quarterly reports listing sales figures client track records. Customer Service Researched, calmed rapidly resolved client conflicts prevent loss key accounts. Sales Consistently generated additional revenue skilled sales techniques. Market Research Interviewed clients via market research surveys identify product issues customer needs. Customer Interface Greeted customers upon entrance handled cash credit transactions. Assisted customers phone regarding store operations, product, promotions orders. Database Maintenance Assisted managing company database verified, edited modified members' information. Work Experience Teacher 02/2012 Current Company Name City State Read stories children taught painting, drawing crafts.Employed variety materials children explore manipulate learning activities imaginative play.Created infant area, toddler area preschool area play within daycare.Carefully monitored children's play activities.Offered detailed daily reports outlined child's activities.Incorporated music art activities encourage creativity expression.Escorted children outings trips local parks zoos.Upheld CPR Georgia regulated certifications..Offered stimulating curriculum accommodated learning styles.Led reading classes preschool-aged children.Sparked creativity imagination helping children discover new things day.Identified early signs emotional developmental problems children brought parents' attention.Communicated children's parents guardians daily activities, behaviors problems.Maintained developmentally appropriate environment.Implemented positive discipline; followed policy warning, timeout, talk parent check-in.Supervised circle time, free play, outside play learning developmental activities.Encouraged early literacy read-aloud time alphabet games.Managed general housekeeping duties, including feeding, diapering, resting, cleanup.Built stable, consistent positive environment 1-5 .-year old children. 13 years childcare experience. Office Manager/Teacher 08/1995 11/2008 Company Name City State Managed team [number] professionals.Managed team 20 professionals. Reduced controlled expenses implementing Quick books program office computers.Initiated program standardized employee training led increase customer satisfaction 12%.Managed company customer engagement campaigns.Increased conversion rates 50% various contests promotions. Increased sales 50% launching U TRI GOD marketing campaign.Managed inbound outbound marketing campaigns generate new business support partner sales teams.Managed in-house advertising program consisting print media collateral pieces.Created toddler area preschool area play within school.Offered detailed daily reports outlined child's activities.Maintained daily records activities, behaviors,and meals.Escorted children outings trips local parks zoos.Created implemented developmentally appropriate curriculum.Upheld CPR Illinois regulated certifications.Offered stimulating curriculum accommodated learning styles.Mailed parents quarterly educational assessments show progression.Completed daily paperwork agencies Child Protection Services Resource Referral Centers.Sparked creativity imagination helping children discover new things day.Identified early signs emotional developmental problems children brought parents' attention.Made policy decisions conjunction daycare board.Sustained ideal staff-to-student ratio center licensed 50 children aged 2-14.Controlled administrative, operational, financial logistical areas facility.Familiarized parents centers policies, regulations, fees curriculum.Participated home visits, parent meetings developmental screenings.Screened 300 children enrollment period 10 years.Communicated children's parents guardians daily activities, behaviors problems.Mediated talks parents teachers regarding disciplinary concerns.Made house calls held one-on-one progress report sessions parents working hours.Maintained developmentally appropriate environment.Encouraged early literacy read-aloud time alphabet games.Supported children's emotional social development adapting communication tactics differing client needs.Billed managed 100 client accounts year.Planned weekly menus 50 children following nutritional allergen guidelines.Built stable, consistent positive environment 2-14 year old children.Increased new enrollment return enrollment 20.Planned implemented educational programs 50 children.Managed operations 9000-square-foot childcare center licensed 100 children.Trained 25 U TRI GOD employees. Education Associate Arts Business Jones International University City State Professional Affiliations Child Development Association 89 Grove Way, Roswell, Georgia 770-992-4006 Skills Cash handlingProfessional friendlyCareful active listenerMulti-tasking