HR BUSINESS PARTNER II Summary To obtain position Human Resources field I utilize proven people-oriented skills develop promote positive work environment. This position would leverage professional experiences job knowledge enable make immediate contribution organization; providing challenging work environment allow continue learn grow. Core Competencies Human Capital Planning Employee Engagement Change Leadership Project Management Hiring retention Training development Performance management strategies Experience 12/2002 Current Company Name － City State HR Business Partner II Experienced HR professional successful career banking, operation/procedural development, administration. Excel interfacing employees levels ensure organizational goals attained. I support South Florida Retail LOB (Approx 330 Employees). Possess excellent communication, analytical, organizational skills. Support following functions within Retail line business; Employee Engagement analysis delivery (this including focus groups listening sessions), Talent Review, organizational design, Performance talent management cycles, partner learning coordination professional skills based training registration annual compliance training adherence, Support Market Manager Regional Managers HC initiatives (Recruiting, Training, Performance, Development, Engagement, Retention). Excel within fast paced environments indirect leaderships skills keys success. An effective project manager skills necessary direct, train motivate teams fullest potential. Deposition Simplification OCM Core Team HR Project Lead Change Leadership Series HR Total Rewards Ambassador work stream. 09/1992 10/2002 Company Name － City State Management Driving record-high sales, propelling store improve ranking time assigned designated store. Reducing turnover benchmarking improvement staff retention way employee development morale-building programs. Elevating store's guest-satisfaction scores way swift resolution customer issues strong commitment superior customer service staff levels. Excel within highly competitive environments leaderships skills keys success. Growing sales customer base reducing overall expense effectively manage profit margin store's P&L. Positions held/Job Duties Overall Store Operations. Marketing, Administration, Customer Service, Human Resources, Marketing. Regional HR Specialist Talent Acquisition Consultant: Mortgage Fulfillment, Consumer Collections. Grand Rapids Leadership Program Repossession Supervisor Consumer Collections(Staff size 18)/ Foreclosure Supervisor Consumer Collections (Staff size 10 Training Facilitator Consumer Collections New Hire training (Class size 6-12) Inbound/Outbound Collections. Education 1995 Kalamazoo GRCC Community College University Phoenix BSBM Business Management Business Management Interests Project SEARCH 5/3 Bank Donations Committee Chair 2010, 2011, Auction Benefit Project SEARCH planning committee Teach Child Save Classroom Initiative United Way Donations Captain, Day Caring Volunteer, Contributor. Kids Food Basket Volunteer Habitat Humanity Volunteer 5/3 River Bank Run Runner Safety Volunteer 2002 Present Additional Information Employee Engagement I passionate employee engagement working teams utilize skill sets assets team member offer. Skills Administrative Assistant, attention detail, banking, benchmarking, Clerical, excellent communication, competitive, Consultant, Customer Service, delivery, Driving, fast, focus, Human Resources, HR, Leadership, listening, Director, Market, Marketing, Microsoft Access, Microsoft Excel, Excel, Microsoft Office, Microsoft PowerPoint, SharePoint, Microsoft Word, nursing, organizational design, organizational skills, organizational, Perioperative, profit, Project Lead, Recording, Recruiting, Retail, sales, Scheduling, Supervisor, swift, employee development Additional Information Corporate Citizenship/Certifications Awards Horizon Award Recipient, ROCKS Award Recipient Six Sigma Yellow Belt Trained 2010 Project SEARCH Project SEARCH 5/3 Bank Donations Committee Chair 2010, 2011, Auction Benefit Project SEARCH planning committee Teach Child Save Classroom Initiative United Way Donations Captain, Day Caring Volunteer, Contributor. Kids Food Basket Volunteer Habitat Humanity Volunteer 5/3 River Bank Run Runner Safety Volunteer 2002 Present Additional Information Employee Engagement I passionate employee engagement working teams utilize skill sets assets team member offer.