ASSISTANT TO BUSINESS DEVELOPMENT ADMINISTRATOR Professional Profile Organized administrative professional hands-on experience supporting business areas real-estate, finance, database management, customer service human resources. Collaborative team player strong communication, decision-making time management abilities. Qualifications Able meet performance outcome goals Create maintain employer client databases files Effectively identify client needs good judgment interview techniques Maintain updated case notes client Provide assistance guidance relating interview process Conduct employer outreach needed Conduct follow-up evaluations client employer Develop job opportunities act liaison client employer Maintain timely documentation reports according stated guidelines Provide referrals community partners Conduct program presentations Detail oriented, flexible reliable Relevant Experience Managed major office relocation one day downtime. Experience Assistant Business Development Administrator January 2016 Current Company Name － City State Updated employee paperwork records. Greeted visitors promptly directed correct locations. Scheduled appointments maintained master calendar. Wrote professional business correspondence. Drafted internal documents memoranda. Prioritized project components organized scopes. Liaised directly customers meet needs maintain satisfaction. Office Sales Manager November 2013 January 2015 Company Name － City State Successfully managed activities five team members multiple locations. Created training manuals targeted resolving even difficult customer issues. Developed, implemented monitored programs maximize customer satisfaction. Verified information computer system up-to-date accurate. Verified logged deadlines responding daily inquiries. Identified operational processes inefficiencies recommended necessary improvements. Provided base level IT support company personnel. Resolved customer complaints concerns strong verbal negotiation skills. Maintained composure patience face difficult customer situations. Trained new employees explained protocols clearly efficiently. Solicited referrals satisfied clients. Developed executed sales promotions. Cold-called prospective customers build relationship. Generated high volume referrals. Evaluated managed new strategic business opportunities. Designed web content, including monthly newsletters promotional calendars. Educated clients current real estate market answered questions had. Acted listing agent brokers. Coordinated appointments prospective buyers showcase houses plots. Verified legal formalities completed prior closing dates. Negotiated contracts coordinate lenders, attorneys inspectors. Administrative Legal Assistant June 2005 January 2013 Company Name － City State Accurately entered client data company-based software program. Organized client calendars, prepared mailings handled high call volumes. Examined Deeds Trust determine grantor, grantee, trustee loan amount. Drafted judicial correspondence handled court mailings. Researched documents publications details would establish evidence. Arranged correspondence behalf attorney. Worked attorneys case reviewers resolve legal complaints. Prepared clients appointments interviews. Traveled manager take notes dictation meetings. Handled incoming outgoing correspondence, including mail, email faxes. Screened telephone calls inquiries directed appropriate. Devised maintained office systems efficiently deal paper flow. Typed documents, updated websites compiled information meetings. ​ Education Bachelor Science Applied Studies/Online C. S. U. Dominguez Hills (CSUDH) － City State USA Candidate graduation December 2016 Coursework Marketing Public Relations Coursework Organization Leadership Coursework Organizational Behavior Coursework Public Policy Coursework Public Relations Coursework Communications, English Journalism coursework Dean List 3.9 GPA Legal Studies 2014 Pasadena City College － City State USA American Bar Association Approved Certification Coursework Legal Terminology Coursework Courts Political Science Legal system software training Coursework Probate Criminology Coursework Immigration Business law Coursework Family law civil code procedures California Real Estate Salesperson License Real Estate 2005 Real Estate Trainers － City State USA Skills Adobe Acrobat, Microsoft Office, Outlook, Client Employee Management, Excellent Customer Service Skills, Client Relations, Privileges Fiduciary Understanding, Budgeting Financial Planning