IMPACT Highlights Level-headed pressure *65 wpm *Microsoft Office efficient *Kind Experience Impact October 2014 February 2015 Company Name － City State Maintained up-to-date knowledge store policies regarding payments, returns exchanges. Prevented store losses using awareness, attention detail integrity. Worked team member performing cashier duties, product assistance cleaning. Expressed appreciation invited customers return store. Assisted customers store product complaints. Guaranteed positive customer experiences resolved customer complaints. Recommended, selected helped locate merchandise based customer needs desires. Informed customers sales promotions friendly engaging manner. Stocked rotated inventory regularly. Organized store returning merchandise proper place. Replenished merchandise shelves items stockroom ensure product availability customers. Listened customer needs preferences provide accurate advice. Maintained visually appealing effective displays entire store also keeping showroom clean maintained neat orderly product displays. Retrieved alternate items sizes request. Built customer confidence actively listening concerns giving appropriate feedback. Delivered excellent customer service greeting immediately assisting customer. Healthcare Specialist/Combat Medic March 2013 December 2015 Company Name － City State Provided life support services medical emergencies scene en route hospital. Maintained state readiness alertness assignments. Collected pertinent information patient, family friends, medical records prescriptions. Rapidly assessed whether life threatening criteria present took immediate action. Initiated plans care based patient assessments. Completed mandatory education training classes. Interacted patients, families, hospital staff general public. Evaluated patient care procedural changes effectiveness. Actively maintained up-to-date knowledge applicable state Federal laws regulations. Effective decision-maker high-pressure environments. Frequently commended maintaining safety, respect dignity residents. Provided treatment within scope practice defined state law. Coordinated doctors registered nurses develop care plans patients. Recorded patients' medical history, vital statistics test results medical records. Patrolled areas allowed restricted area access authorized personnel. Ensured proper care victims domestic violence presented urgent care clinic. Educated patients treatments. Instructed patients family members proper discharge care. Tested patients' blood glucose levels. Evaluated terrain recorded topographical information. Crew Member February 2015 April 2015 Company Name － City State Greeted customers, recorded correct orders performed cashiering duties including organizing register supplies. Effectively handled customer complaints special requests, assessed customer needs responded questions, worked customer resolve issues. Provided prompt, efficient, friendly, quality service times. Accurately balanced cash register times. Cleaned restrooms, including scrubbing sinks, toilets, counter-tops mirrors. Uncased new merchandise. Maintained positive working relationship fellow staff management. Cleaned straightened work area. Gathered emptied trash replaced liners Greeted customers, recorded correct orders performed cashiering duties. Bagged merchandise following standard procedures. Hostess January 2016 Company Name － City State Assisted co-workers serving customers Cleaned bars, work areas, tables Cleaned spilled food, drink broken dishes, removed empty bottles trash Gave suggestions menu items info menu items regards customer's individual taste allergy concerns, thanked customers Informed patrons establishment specialties features Greeted guests sat tables waiting areas Inspected dining serving areas ensure cleanliness proper setup Located items requested customers Communicated customers regarding orders, comments, complaints Observed diners anticipate additional needs respond requests Provided guests menus Removed trays stacked dishes return kitchen Responded resident guest complaints regarding food service Answered questions menu selections made recommendations requested. Skillfully anticipated addressed guests' service needs. Regularly inquired member guest satisfaction, anticipated additional needs fulfilled requests. Continually kept carpets floor clear debris. Maintained professional tone times, including peak rush hours. Received frequent customer compliments going beyond normal duties. Facilitated prompt accurate seating service guests. Recorded guest comments complaints, referring customers managers necessary. Education High School Diploma May 2013 Jonesboro High School － City State AFJROTC Drill Team Commander Logistics Personnel *Orchestra *Administrative Office Aide *Chess Club Certifications CPR Certified *Always willing learn something new Skills Administrative, ambulance, Basic, CPR Certified, first aid, inventory, life support, Logistics, Microsoft Office, Office, Personnel, Fast learner, sales, statistics, tables, 65 wpm