IT MANAGER Summary Ten years management experience focus team building project management. Ten years experience network engineer systems administrator. The majority experience working Microsoft, Dell, HP, IBM, Symantec, McAfee, Trend Micro Cisco hardware software business solutions. I extensive experience Microsoft Exchange Server. I comfortable Cisco command line IOS, VoIP, QoS tagging, layer 2, 3 4 switching packet shaping. I used Fluke OptiView, Wireshark, NetFlow Analyzer, Solarwinds Network Performance Monitor SMS assist process identifying network bottlenecks performance issues. I experience business, education, medical manufacturing environments. Recently, I working great deal Hyper-V, VMware data loss prevention software. Highlights Software Symantec Backup Exec, System Recovery, Endpoint Protection, Trend Micro, McAfee, ESET, Acronis, ShadowProtect, GFI, Crow Canyon, DameWare, Wireshark, NetFlow Analyzer, Splunk, SMS, Fluke OptiView, Solarwinds NPM, Microsoft Response Point, GP, CRM SharePoint, Databases SQL, MySQL Hardware Servers, workstations, laptops, printers, smart phones, routers, switches, firewalls, wireless access points, LTO autoloaders, CCTV, PBX IP phone systems, biometric scanners readers Applications Apache, IIS, Cisco ASDM, Cisco VPN Client, MAS 90, Sage Medical Manager, BrainTree PACS/C-Arm, VMware, Citrix, SmartFilter, Imail, Websense, iPrism Web Security, Hyper-V, SonicWall Global VPN Client, Adobe, Foxit Phantom PDF, JobBOSS, Made2Manage ERP, Word, Excel, Access Industries Business, Manufacturing, Education Medical Operating Systems Windows 2000 Server, Server 2003, Server 2008, Server 2012, Exchange Server(2000, 2003, 2007, 2010, 2013 associated migration tools), Cisco IOS, Linux, Mac OS Methodologies project management, system analysis design, business process flow Database maintenance System checks troubleshooting Advanced troubleshooting Virus spyware removal Computer diagnostics repair Server management Hardware support troubleshooting Highly motivated Resourceful Advanced knowledge diagnostic techniques Advanced knowledge security, firewalls DLP Accomplishments Saved company 50,000.00 per year refurbishing used computers technological equipment switching Internet providers T1 lines cable. Experience IT Manager 07/2012 Current Company Name City State Server installations migrations, SonicWall firewalls, VPN installation support, wireless access points, multilayer switches, routers, help desk support 3 sites, multi-mode fiber, Microsoft Exchange Server, Server 2012, Hyper-V installation support, Windows XP mode, Windows 7, Windows 8, SharePoint, Microsoft Dynamics GP/CRM, Project Server, SQL, Macola, CCTV, time attendance hardware software, biometric reader installation support, Syspine IP, Microsoft Response Point, VoIP, Creo Pro/E, Windchill, SolidWorks, QuickBooks Enterprise, McAfee SaaS, network security, disaster recovery, infrastructure design support, network hardware software troubleshooting, administration user accounts, responsible developing annual IT budget, responsible IT project management. Administration group policy, Active Directory, help desk support, Hyper-V, DLP. Information Technology Engineer 10/2008 07/2012 Company Name City State Server installations migrations, migration databases, Exchange Server, SQL, MySQL. Cisco PIX ASA 5505 installation support, network security, wireless hardware, installation support Symantec Backup Exec Endpoint Protection, Mac OS, help desk support multiple sites, phone system VoIP support. Administration group policy, Active Directory, DHCP, DNS, hardware software troubleshooting, upgrades migrations legacy software packages. Senior Network Engineer 10/2007 06/2008 Company Name City State Server installations migrations, databases, Exchange Server, SQL, MySQL. HP servers, Secure Computing Webwashers, Snapgear firewall/VPN appliances, Cisco switches, Trend Micro products, Symantec products, network security, wireless installation support, virtual machines, help desk support multiple sites, phone system VoIP support. Administration group policy, Active Directory, DHCP, DNS, end user support. Information Technology Engineer 03/2005 10/2007 Company Name City State Server installations migrations, migration databases, MAS 90, SQL, MySQL. Cisco 1721, 2800 3600 series routers, Cisco Catalyst 2900 3100 series switches, HP ProCurve switches, Symantec products, network security, wireless installation, iSCSI NAS/SAN (Intel hardware), media servers, terminal server applications, BrainTree PACS C-Arm, biometric readers, time attendance installation support, help desk end user support 7 sites. Administration group policy, Active Directory, DHCP, DNS, VPN tunnels, ftp servers, Sage Medical Manager, VoIP, QoS, layer 3 4 switching, Cisco Aironet access points, Toshiba hybrid PBX VoIP phone system QoS support, HIPAA compliance, media servers, iSCSI, fibre channel, SAN NAS design, installation support. Assistant Professor 08/2000 07/2005 Company Name City State Program Chair Region 2 (South Bend, Elkhart Warsaw Server installations, teaching A+, Network+, Microsoft MCSA Cisco CCNA classes, programming routers, switches installing configuring Windows 2000 server Server 2003. Supervised Computer Information Systems faculty, staff adjunct instructors three sites Region 2, hardware/software troubleshooting support. Administration group policy, Active Directory, FERPA compliance. Education Davenport University City State USA Information Technology Certification Classes Network Engineering A+, Network+, MCSA, CCNA, Operating Systems, Business Applications, Network Engineering 1988 Western Michigan University City State USA M.A Counselor Education Counseling Psychology Administration Student Personnel Services Counseling Post-Secondary Education 1985 Indiana University City State USA B.A Sociology Sociology Psychology Ivy Tech Community College City State USA Information Technology Certification Classes Cisco CCNA Cisco Switching Routing Certifications CompTIA A+, Network+, Microsoft MCP (70-210 70-215), previously certified Cisco CCNA Skills A+, Active Directory, Adobe, Apache, Backup Exec, budget, business process, C, CCNA, Cisco IOS, Cisco, Citrix, Hardware, CRM, Client, Databases, DHCP, disaster recovery, DNS, ERP, firewalls, firewall, ftp, help desk support, help desk, HP, HP servers, IIS, Information Systems, Intel, IP, IT project management, laptops, Linux, Mac OS, Macola, MAS 90, McAfee, Medical Manager, Access, MCP, Microsoft Dynamics, Excel, Exchange Server, Microsoft Exchange Server, SharePoint, Windows 7, Windows 8, 2000, Windows XP, Word, migration, MySQL, Enterprise, NAS, Network Engineering, network hardware, network security, Network, Operating Systems, PACS, PBX, PDF, phone system, phone systems, printers, programming, project management, QuickBooks, routers, Sage, SAN, scanners, Servers, SMS, software troubleshooting, SolidWorks, SQL, Supervising, switches, Cisco switches, Symantec, system analysis design, teaching, user support, phones, terminal server, Toshiba, Trend, upgrades, VPN, VoIP, Windows 2000 Server