SENIOR COMMERCIAL BUSINESS BANKING RELATIONSHIP MANAGER, VP Professional Summary To maximize exceptional management, retail, business banking analytical talent, capacity presents sales development project management opportunities. Professional Highlights Business Management Cash Flow Conversation Certified Treasury Management Business Banking Training Account Manager Business Finance CCM Training Principals Banking Laws Banking Operations Management Sales Goal Achiever SBA Achiever Customer Service Advocate Managing/Communications Leadership Training Creative Problem Solving Team Building Mentoring Coaching Staff Retail Commercial Banking Efficiency Maximization, Process Improvement Strategic Planning Marketing Development Relationship Growth Business Banking Teller Certification Trainer PNC Accel College Day Recruiter Presenter Accomplishments Reduced Bank costs 11% increased corporate client retention 1st 2nd quarter. Developed internal prices improvement well external service enhancements improve client satisfaction. Exceeded Treasury Management Goals quarter 115% 129% 2013 Million Revenue Credit Goal Achiever Managed supported 16 branches Montgomery County Exceeded loan gaol 50% managing portfolio 100 clients Exceeded branch deposit profitability goals 46% Completed facilitated bank proposals presentations Experience 06/2016 Current Senior Commercial Business Banking Relationship Manager, VP Company Name － City State Responsible generating managing profitable loans deposit portfolios non- interest income businesses annual sales $1MM- $50MM developing retaining long term profitable client relationships. Responsible management assigned portfolio business mixed household accounts. Responsible generating new fee based revenue credit non credit ancillary product sales, include capital market products. I work commercial businesses annual revenue $1MM include Dealer Finance/Commercial Lending. I responsible Mont- gomery County DC Market/Region profitability, quality growth assigned loan portfolio. I service commercial business client relationships, including pro- cessing credit requests. Also responsible retaining strengthening current relationships developing new business prospecting, Centers Influence, client referrals. Assessing using creativity provide credit solutions bank clients. Participates civic, business community affairs, county associations groups solicit develop new consumer small business households branch. Responsible loan performance within branch pertaining growth profitability. I also work business partners drive cross-sales referrals proactively serve needs clients expand- ing relationship growing overall portfolio. Meeting exceeding sales goals lending,,deposits, revenue growth, profitability, client acquisition. 06/2013 05/2016 Sr. Business Banking Treasury Management Officer, Vice President Senior Business Banker Company Name － City State A dual role combined Treasury Management well Business Banking duties Responsible sale Treasury Management services well maintaining existing businesses within GWA Region, creating presentations businesses located within region Treasury Management products well developing, creating implementing training, coaching development Business Bankers, Tellers Financial Sales Consultants regarding sale Treasury Management services. Implementing calling program new business clients prospects offer new Treasury Management products, partner internal partners uncover new opportunities include; wealth, merchant services products offered PNC Bank. Responsible analyzing market conditions, trends related factors services. 10/2010 06/2013 Commercial Business Banking Relationship Manager, Assistant Vice President Company Name － City State Responsible generation management profitable loan deposit portfolio non-interest income businesses annual sales $1MM- $25MM development retention long term, profitable client relationships. Responsible management assigned portfolio business mixed household accounts. Retained strengthened current relationships actively developed new business prospecting, Centers Influence, client referrals partnering internal partners cross sell opportunities. Responsible assessing creative providing credit solutions bank clients. Successful meeting exceeding sales goals deposits, loans, revenue growth, profitability, client acquisition, also worked internal partners drive cross-sales referrals deposit opportunities well merchant services, lending, treasury management workplace banking 07/2005 10/2010 Senior Business Development Officer Company Name － City State Identified sold TFCJ benefits Select Employee Groups Anne Arundel, Prince Georges Howard County. Developed strategic marketing plans, conducted on- site presentations employer employees, created written proposals negotiated proposed interest prospective Companies. Partnered branch uncover new business opportunities credit union, coaching, mentoring providing leader- ship branch branch staff managing goal setting, reviews, training staffing. Assisted preparation business develops annual budget also managing developing 50% regions new business. 09/2001 Branch Platform Banker Company Name － City State Proactively initiaed, developed managed long term profitable banking relationships also managing branch operational needs pertained employee management, compli- ance risk, ATM cash management needs. Working retail business clients develop deposit growth increasing fee income bank. 09/1995 08/2001 Cash Management Analyst/Cash Management Officer Company Name － City State Developed implemented Cash Management products Commercial Real Estate Business Banking segment, assisting management large corporate clients sale cash management products. Responsible developing new cash management clients retaining existing client relationships. Responsible viewing cash man- agement transactions, compliance reports analyzing monthly analysis statements also monitoring cash flow clients using excel spreadsheet. Managed cash management products developing strategic pricing goal strategy. Cash Management Officer, Assistant Vice President Company Name － City State Produced executed various cash management solutions business clients Maryland DC Regions. Responsible sale Cash Management services well maintaining existing businesses within market. Preparing sales presentations, proposals, resolving client issues, managing new small business development negotiating cash management pricing. Worked business clients implement ATM's, monitoring cash requests, ATM usage specific business locations. Reduced Bank costs 12% Completed 50 presentations proposals. Education University Phoenix Fairleigh Dickinson University － City State 05/2000 B.S Business Management Business Management Principals Banking/Laws Banking Management Relationship Operations/ Retail Banking/ Business Banking 2018 Business UMUC － City State USA Leadership Professional Affliations Howard County Academy Finance Board Board Member 2010 Howard County Advisory Board Board Member 2010 Certified Business Women's Network Women Business Advocate 2010 Howard County Chamber Commerce 2010 Montgomery County Chamber Commerce 2012 Ambassador Junior Achievement Program 2008 The Ray Lewis Foundation Finance Chairperson 2003 Baltimore 1000 Financial Seminar Leader 2016 Technical Skills Sales Force, Sales Prism, Ncino, Oracle, Genesis Customer Relationship Management System, Client Product Implementation System (CPI), Siebel Systems, Act System, AS 400, Microsoft Office XP; Excel, PowerPoint, MS Access 2.0, Microsoft Outlook, IBM IS Series, Lotus Notes 4.1, Boss, Fast, AFS, CAPS, Vector 5, Maxaar System, Word Perfect 5.0 5.1, Apollo System, Display Write, Office Writer 6.1 6.2, Facts, Branch Suite, Base 2000, Bank Pro, Hogan System, Host System, Symitar, SEG Manager, Banker insight, Metavante Check System. CRT Computer, AT&T Encore telephone system, IBM Compatible PC, PBX, Cash Register, Percs System, AFS System Rolm Switchboard.