SALES TEAM Executive Summary Results-focused management professional offering 25 years progressive leadership experience. Transforms high-potential staff outstanding leaders demonstrates creativity savvy critical financial operational success. Core Qualifications Operations management Staff development Inventory control Compensation/benefits administration Policy/program development Staff training Supervision training Sound judgment Computer-savvy Calm pressure Complex problem solving Microsoft applications Forecasting Excellent writing skills Billing Attention detail Multi-state payroll Exceptionally organized Record-keeping I-9 documentation Accounts payable Professional Experience Sales Team Nov 2015 Feb 2016 Company Name City State Delivered unparalleled customer services Greeted assisted customers; responded customer inquiries complaints professional timely manner. Communicated product knowledge customer recommend merchandise selections. Trained visual merchandising organization. Monitored sales activities productivity Ensured register transaction completed accurately accordance policy. Excellent communication, verbal, written skills. Strong organizational skills ability mulit-task fast paced environment. Sales Team Nov 2015 Jan 2016 Company Name City State Provided outstanding customer services Maintained displays store appearance Ensured customer satisfaction every state sale. Opened Closed store accordance Company policies. Recommended new products upcoming events. Extensive sales customer service experience. Broad expertise advertisement promotion. Manager Mar 2009 Jan 2015 Company Name City State Management Lead oversaw implementation long short term plans accordance strategic plans Ensured expenditures within authorized annual budget Implemented operational improvements enhance quality, production times reduce costs Decreased production labor hours implementing time study production line resulting cost savings approximately $20,000 per unit Conducted industry standard study cost services calls inspection charges resulting tripled income services department revenue Implemented inventory software program operate accounting program streamline communication purchasing, inventory, engineering production departments Experience Lean Six Sigma Experience supervising large number employees Advanced experience using Microsoft Office suite PowerPoint. Project Management Communicated effectively shareholders, employees, Government authorities stakeholders Managed client expectations ensuring highest quality service Developed, implemented ensured compliance safety procedures meet government guidelines Monitored employee productivity, performance optimized employee procedures reduce costs Monitored maintained operational reports detect production issues. Set management 60 vendor relationships Responsible delivering projects agreed scope, budget, schedule customer expectations Developed production tracking quality control systems analyzing production Implemented new product lines research development generate new revenue streams Collaborated Mine Safety Health Administration (MSHA), division United States Department Labor, ensure safety survivability miners event incident underground Received four MSHA's approvals Product, Breathable Air, Harmful Gas Removal, Gas Monitoring Structural categories General Management Recruited, trained supervised human resource director, safety manager, engineers, controllers production manager Created marketing materials, presentation demonstration products sales meetings, trade shows consumer education Managed day day facility operations Responsible payroll oversight related approvals. Manager Feb 2004 Jan 2009 Company Name City State Developed operated four assisted living locations Obtained maintained annual state certifications supervised security transportation monitoring needs Managed day day facility operations admissions coordinated daily services including nursing, dining, housekeeping, activities maintenance functions Coordinated new resident move-ins orientation supported admission process tours follow calls inquiries Project Management Monitored budget compliance financial outcomes including labor operational expenses accounts receivable resolution Responsible payroll oversight related approvals Oversaw accuracy thoroughness activity documentation within assisted living facility Kept current changes industry, particularly regulatory changes relate Assisted Living Dementia Care General Management Supervised assisted living staff including caregivers, medication technicians, licensed nurses activities staff Responsible recruiting onboarding staff human resources duties employees Planned, directed facilitated marketing events facilities Conducted outside sales calls generate inquiries ACHIEVEMENTS Featured Space Safety Magazine Integrated lifesaving technologies originally developed purify air astronauts line Mine Shield products Integral part Mine Shields getting recognized "New Business Year" Mine Shield tested received certification China direction. Education High School Diploma 1980 Nelson County High School City State Interests CrossFit, white water rafting, waterboarding reading Additional Information PERSONAL INTERESTS CrossFit, white water rafting, water boarding reading Skills accounting, accounts receivable, streamline, Assisted Living, budget, Excellent communication, client, customer satisfaction, customer services, customer service experience, direction, documentation, fast, financial, General Management, Government, human resource, human resources, inspection, inventory, director, marketing, marketing materials, meetings, Microsoft Office suite, PowerPoint, nursing, Strong organizational skills, outside sales, payroll, policies, production manager, Project Management, promotion, purchasing, quality, quality control, recruiting, research, Safety, sales, Six Sigma, strategic plans, supervising, trade shows, transportation, visual merchandising, written skills