BANKING RELATIONSHIP SPECIALIST Summary Highly enthusiastic customer service professional 7 years client interface experience. Dedicated Customer Service Representative motivated maintain customer satisfaction contribute company success. Strong organizational skills, Customer service expert, Active listening skills, Adaptive team player, Courteous demeanor, also seasoned conflict resolution energetic work attitude. Highlights Creative problem solver Types 45 wpm Call Center Reliable Excellent communication skills Friendly Approachable Exceptional customer service Accomplishments Consistently achieved 100 teller balancing average, well balanced daily cash drawers vaults totaling average 900,000 Experience Banking Relationship Specialist Jul 2005 Sep 2011 Company Name － City State Customer Assistance Worked company systems Live Support diligently completed assigned tasks, working overtime needed. Customer Service Customer Service Inbound Call Center Transfer calls appropriate department necessary Researched, calmed rapidly resolved client conflicts prevent loss key accounts. Computed Data Reports Provided required weekly, monthly quarterly reports listing sales figures client track records. Customer Interface Greeted customers upon entrance handled cash credit transactions. Assisted customers phone regarding store operations, product, promotions orders. Opened closed personal business checking, saving, cd accounts, processed safe deposit box transactions, created cashier checks, entered customer data chex systems, processed fed ex shipments, filing, answering phones, sending faxes, responsible making executive decisions regarding new customer relationships. Completed daily incoming outgoing banking reports. Merchant Teller Dec 2004 Jul 2005 Company Name － City State Processed large deposits merchant customers, assisted incoming outgoing courier transactions,. Responsible balancing accurately daily basis. Assisted Operations Manager teller line, answered phones, filing, duties associated position Merchant Teller. Teller Jun 2004 Dec 2004 Company Name － City State Cashed checks new existing customers, processed incoming daily reports, completed mail deposits dual control. Processed cashiers checks money orders, processed credit card payments, responsibilities associated position Teller. Education Associate Science Inter Social Behavioral Sciences 2016 Los Angeles Southwest College － City State United States Received certificate Fingerprinting. Skills In outbound call center, Excellent customer service assistance, Fax, Filing, Answering phones, Type 50 wpm, Microsoft word excel.