OSP ENGINEERING DESIGNER Experience OSP Engineering Designer 12/2014 Current Company Name – City State Completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel, height stick, OCalc stick, OCalc photos rangefinder equipment. Created outside plant land base layouts design fiber projects field notes construction drawings cad software. Created make ready pole blocks conformed National Electrical Safety Code Standards. Worked remotely BSTCAD, MicroStation AutoCad. Collaborated engineers project managers regarding design parameters client projects. 06/2014 12/2014 Company Name – City State Played key role designing fiber projects Connect America Fund Deployment (CAF) resulted meeting deadlines quality. Created field notes utilizing field equipment. Created detailed construction drawings using MicroStation. Prepared plans layouts equipment replacements new system arrangements showing detailed space allocation Windstream easements. 06/2010 06/2014 Company Name – City State Traveled subject matter experts Outside Plant Engineering trained knowledgeable fielder. Coordinated logistics field work different city maintain scheduled deadlines customer. Assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters. Assisted outside plant engineer FTTT, RT Cell Sites, rehabbed copper Windstream utilizing RUS Engineering Methods Procedures Codes throughout southeast area. Kept field notes organized work order packets, scanned distributed drafters. Followed progress completion drafters provide estimated completion dates upper management. Politely assisted Project manager's clients person via telephone. Completed detailed construction drawings consisting land base, utilizing existing conduit, hand holes, manholes, buried aerial designs MicroStation AutoCad depending client's software needs. Merchant Account Representative 02/2008 06/2010 Company Name Approached prospective clients cold calling emails meet sales targets. Used targeted questioning strategies discover insight prospect needs requirements. Contacted customers soon issues arose immediately find resolution problem escalated. Presented new additional products services new existing customers. Collaborated team define business requirements organizational processes, achieve productivity standards adhere accuracy standards. Keyed customer details, including contact information payment data system, carefully observing corporate procedures related confidentiality. Negotiated contracts handled paperwork invoices orders. Operated high integrity, built trust, earned sustained credibility internal external clientele. Ensured customer service merchant account holder's satisfaction. Worked build client portfolio maximize monthly residuals bonuses. Work History OSP Engineering Designer 12/2014 Current Company Name – City State Completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel, height stick, OCalc stick, OCalc photos rangefinder equipment. Created outside plant land base layouts design fiber projects field notes construction drawings cad software. Created make ready pole blocks conformed National Electrical Safety Code Standards. Worked remotely BSTCAD, MicroStation AutoCad. Collaborated engineers project managers regarding design parameters client projects. 06/2014 12/2014 Company Name – City State Played key role designing fiber projects Connect America Fund Deployment (CAF) resulted meeting deadlines quality. Created field notes utilizing field equipment. Created detailed construction drawings using MicroStation. Prepared plans layouts equipment replacements new system arrangements showing detailed space allocation Windstream easements. 06/2010 06/2014 Company Name – City State Traveled subject matter experts Outside Plant Engineering trained knowledgeable fielder. Coordinated logistics field work different city maintain scheduled deadlines customer. Assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters. Assisted outside plant engineer FTTT, RT Cell Sites, rehabbed copper Windstream utilizing RUS Engineering Methods Procedures Codes throughout southeast area. Kept field notes organized work order packets, scanned distributed drafters. Followed progress completion drafters provide estimated completion dates upper management. Politely assisted Project manager's clients person via telephone. Completed detailed construction drawings consisting land base, utilizing existing conduit, hand holes, manholes, buried aerial designs MicroStation AutoCad depending client's software needs. Merchant Account Representative 02/2008 06/2010 Company Name Approached prospective clients cold calling emails meet sales targets. Used targeted questioning strategies discover insight prospect needs requirements. Contacted customers soon issues arose immediately find resolution problem escalated. Presented new additional products services new existing customers. Collaborated team define business requirements organizational processes, achieve productivity standards adhere accuracy standards. Keyed customer details, including contact information payment data system, carefully observing corporate procedures related confidentiality. Negotiated contracts handled paperwork invoices orders. Operated high integrity, built trust, earned sustained credibility internal external clientele. Ensured customer service merchant account holder's satisfaction. Worked build client portfolio maximize monthly residuals bonuses. Education High School Diploma 2007 Continental Academy City State Summary Motivated, reliable well-organized background Telecom Outside Plant 10 years' experience field work, drafting, sales accounts managing looking position combine knowledge Sales Account Manager Telecom. Highlights Creative analytical person Persuasive negotiator Energetic driven positive outlook Decision-making ability Excellent work ethic Highly organized efficient Adaptive learner Service-oriented collaborator Excellent planner coordinator Adherence high customer service standards Customer service specialist Customer service award Excellent ability sale Excellent memory Sales Accounts Management Cold Calling Telecom drafting Telecommunications field measuring equipment AutoCad, Progress Cad, Quality Cold Calling, Safety Contracts, Sales Clientele, Telecom Client, Telecommunication Clients, Telecommunications Customer service, Telephone Customer service specialist Decision-making Designing Drafting Engineer Logistics Notes Memory Outlook MicroStation Negotiator Organizational Persuasive Processes Skills AutoCad, cad, Cold Calling, contracts, clientele, client, clients, Customer service, Customer service specialist, Decision-making, designing, drafting, engineer, logistics, notes, memory, outlook, MicroStation, negotiator, organizational, Persuasive, processes, progress, quality, Safety, Sales, Telecom, telecommunication, Telecommunications, telephone