INTERN Professional Profile As results driven fitness trainer coach 4 years relevant experience fitness field; I maintain passion developing programs improve fitness, improve stamina, develop healthy living styles. My strong customer service skills, written oral communication abilities, organizational attributes help advance fitness wellness based career. Qualifications Proficiency Microsoft Word, Excel, PowerPoint Quick learner Training development Results-oriented Client-focused ​Customer Service Sales Relevant Experience Corporate Wellness Assisted completing assessments 4 corporate wellness companies Denver area. Documentation Wrote edited documents keep team informed policies procedures. Marketing/sales Implemented online marketing strategies resulted 15% growth customer base. Experience January 2017 April 2017 Company Name City State Intern Shadowed personal training sessions, group fitness classes, corporate wellness clients, new client testing. Designed 10 daily workouts stored Inward Fitness library given clients. Created executed 30 day fitness challenge clients gym. Proposed outside educational events sports clinic at. Planned executed fitness presentation staff. September 2015 January 2017 Company Name City State Fitness Coach Worked one-on-one online clients, personal training clients, coached small large group fitness classes. Designed implemented training nutrition schedules based client's fitness assessments, order achieve fitness goals optimal results. Energetically guided clients solo group exercise activities, taking account individualized physical limitations. Assisted owner facility marketing, membership sales, member engagement. Was highly involved social media aspect facility included Facebook Instagram. September 2013 June 2016 Company Name City State Group Fitness Instructor Demonstrated leadership capabilities front class making safe enjoyable fitness experience, ensuring member retention. Met participants class answer questions maintain positive exercise experience. Established organizational skills creating preparing combinations taught within parameters format. Represented high degree energy endurance complete fitness class entirety. September 2011 June 2016 Company Name City State Group Fitness Instructor Developed, organized, taught group workouts members included various aerobic weight training routines. Prepared teaching area class organized equipment end class. Guided beginner, intermediate, advanced fitness classes. Demonstrated solid knowledge workout routines based appropriate skill levels. July 2007 Current Company Name City State Technical Specialist II Ensure accurate timely reconciliation client accounts order provide clients branches reporting information investments. Provide superior customer service clients support firm's objectives. Contribute inclusive team oriented work environment maximize team productivity. Continuously seek determine ways identify opportunities improve processes internal Oracle reports. March 2004 August 2007 Company Name City State Customer Service Manager Exercised general supervision staff ensure functions performed accordance established guidelines procedures. Was member elite training program involved training, motivation, monitoring direct reports. Performed monthly, quarterly, yearly audits branch order stay compliance. Diligently stressed quality customer service sales quotas associate. Education 2017 Missouri Baptist University City State Exercise Science Bachelor Science 2017 Missouri Baptist University City State Exercise Science Master Science Master Certificate Exercise Science 2005 St. Louis Community College City State Business Administration Associate Arts Affiliations Member, United Way St. Louis Edward Jones Division (2010 2017) Certifications Certified AFAA Group Fitness Instructor, Certified AFAA Mat Pilates Instructor, Certified Spin 360 Instructor, CPR First Aid Certification Skills Exercise Science: Online coaching, good teaching instructional abilities, CPR First Aid, macro counting, Corporate Wellness assessments, ability motivate others, desire promote aspects health wellness. Other skills: Microsoft Word, Excel, PowerPoint, Oracle, sales, customer service, investments, organizational skills, process improvement, enthusiasm energy, excellent interpersonal skills.