VICE PRESIDENT INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS Summary Results-driven IT executive management professional 20 years experience diverse industries, including healthcare marketing. Expertise includes team leadership, technical architecture, training development, disaster recovery planning, information protection analysis. Dynamic, resourceful, extremely driven individual deep passion creating delivering programs solutions empower team, company, customer meet exceed desired expectations Skills •Infrastructure Management •Data Center Operations •Project Management •Team Building/Coaching •Vendor Management Negotiation •Budget Management •Policy/Program Development •LAN/WAN, SAN, Firewalls Routers • Experience Company Name City State Vice President Information Technology Infrastructure Operations 06/2008 Current Reduced overall network bandwidth costs 15%, ISP consolidation management. Manages cloud based phone system (8x8) multiple remote locations well on-premise phone systems. Responsible Infrastructure Operations annual budget, including purchasing new equipment, software licenses, network equipment. Led, mentored developed team infrastructure engineers, architects, administrators across multiple geographic locations. Manages multiple datacenters, premise network server, Cloud presence. Responsible vendor relationships, contracts, negotiating change management. Successfully migrated 700 users three different domain On-Premise Exchange servers MS Exchange online single domain. Planning, executing migration on-prem SaaS servers application cloud based solution. Lead, manage, support design, development, implementation infrastructure hardware, software, network components well disaster recovery business continuity practices. Currently managing infrastructure IT Operations offshore delivery center. Document Execute IT policies company wide. Company Name City State Director Network Operations 07/2006 06/2008 Maintains Nortel BCM telephony servers, including analog VoIP phones. Provide technical support designers, marketing sales departments, suppliers, engineers team members throughout product development implementation process. Monitor functioning equipment make necessary modifications ensure system operates conformance specifications. Build, test, modify product prototypes using working models theoretical models constructed computer simulation. Store, retrieve, manipulate data analysis system capabilities requirements. Setup, maintained, monitored 90 remote branch office locations. Each internet access tied back Chicago office IPsec tunnel Cisco ASA. Responsible Entrapass Security system allowing access suite doors utilizing ID badge. Setup, configured supports multiple CRM ERP Systems (Sage MAS500 CRM Dynamics), well converting QuickBooks DB Sage MAS 500. Company Name City State Information Operations Specialist 02/2005 07/2006 Responsible administering Microsoft 2000/2003 environment, consisting 50 primarily Proliant servers, including patch management, account maintenance, general system administration duties. Maintains Cisco Call Manager Application Unity Server, providing VOIP services user community. Built new PC deployment image using Symantec Ghost Intrinsic Swimage, responsible creating silent install packages third party applications. Implemented new backup procedures using Legato Networker tape backup systems Qualstar Jukebox, bringing hospital within HIPAA standards compliance. Company Name City State Customer Care Representative Help Desk Technician supporting 09/2003 02/2005 Primarily supported LawInContext, BakerMaks, Client Matter Intake System (CMIS). Active team member providing regression testing various software builds proprietary law document management solution. Administering Linux based system host internal Knowledge Base Portal assisting help desk agents daily troubleshooting. Company Name City State System Administrator 10/1998 12/2001 Administered several enterprise servers running mixed environment including Sun Solaris, Red Hat Linux, FreeBSD, SCO Unix, Windows NT/2000. Developed maintained UNIX shell scripts, used automate daily help desk agent tasks. Selected attend 15 week IBM Emerging Leaders workshop included training breakthrough thinking, team building, team performance, managing multiple priorities. Designed developed UNIX login reauthorization program using C, Shell Scripting, Oracle, web development resulting approximately 40,000 unused unauthorized UNIX logins cleared servers. Company Name City State Healthcare Systems Specialist 02/1993 11/1998 Maintain records goods ordered received. Review, evaluate, approve specifications issuing awarding bids. Control purchasing department budgets. Maintain administer computer networks related computing environments including computer hardware, systems software, applications software, configurations. Perform data backups disaster recovery operations. Design, configure, test computer hardware, networking software operating system software. Attended Air Force Airman Leadership School, graduating honor graduate. Education Training Bachelor Science Computer Science TROY STATE UNIVERSITY City State Montgomery Associate Science Healthcare Systems Community College Air Force City State Montgomery