INFORMATION TECHNOLOGY STUDENT Career Overview Results-driven Database Administrator extensive education programming, relational database management computer technology maintenance. Qualifications Database servers Structured query language (SQL) expert Programming design skills Document management Strong collaborative skills Strong analytical skills Customer needs assessment Excellent problem solving skills Technical Skills Skills Experience Total Years Last Used Windows, Unix, Linux, Mac OSX, VMWare, HTTP/Apache, DNS/BIND, SSH, SNMP, DNS, DHCP, FTP Intermediate 2 May 2016 Accomplishments Customer Service Handled customers effectively identifying needs, quickly gaining trust, approaching complex situations resolving problems maximize efficiency. Data Preparation Prepared chain custody packets title sale reviews procedures fees/services justification. Administration Performed administration tasks filing, developing spreadsheets, faxing reports, photocopying collateral scanning documents inter-departmental use. Reporting Maintained status reports provide management updated information client projects. Application Design Used object-oriented design/programming design new stand-alone application. ​ Planned, installed, configured, monitored document management infrastructure. Coordinated scheduled software hardware patches, upgrades, enhancements platforms. Collaborated IT teams design implement continuous process improvements prevent production application incidents. Work Experience Company Name January 2014 Current INFORMATION TECHNOLOGY STUDENT City State •Presented various projects including VPN, RDMS, IT Proposals several classes instructors •Worked independently part team achieve equitable outcome. Company Name September 2010 October 2013 FORECLOSURE PROCESSOR PARALEGAL City State •Diligently reviewed specialty loan portfolio compliance reporting requirements. •Communicated regularly management regarding portfolio performance new loan transaction quality. •Maintained confidentiality bank records client information. •Scanned filed forms, reports, correspondence receipts. •Entered information computer databases. •Reviewed files check complete accurate information. •Examined Deeds Trust determine grantor, grantee, trustee loan amount. •Coordinated multiple departments regarding responsive documents document retention. •Researched bankruptcy loan files confirm federal guideline compliance. •Supported team three attorneys generating filing pleadings, motions various court documents. ​ Company Name February 2008 May 2008 TOEFL/TESL INSTRUCTOR City State •Developed interesting course plans meet academic, intellectual social needs students. •Developed implemented interesting interactive learning mediums increase student understanding course materials. •Performed student background reviews develop tailored lessons based student needs. •Developed, administered corrected tests quizzes timely manner. •Combined discipline plan effective measures various lesson plans increase concentration, participation, progress student accountability. •Designed lesson plans focused age level-appropriate material. Education Training SAN DIEGO STATE UNIVERSITY 2006 Bachelor Arts English City State United States Skills Microsoft Word, Excel, Access, SQL Server, VBA, Visual Studio