SALES Summary Enthusiastic, outgoing Customer Service Associate proficient building positive relationships new existing customers offering superior customer service. Skilled establishing rapport clients. Self-motivated exceptional communication computer capabilities. Highlights Exceptional communication skills Upselling techniques Quick learner Merchandising Credit card processing Stocking Strategic sales knowledge Skilled problem solver Proficient cash management Cash handling accuracy Banking financial services background Organized Detail-oriented Excellent multi-tasker Display design Flexible schedule Proficient MS Office Experience Company Name City State Sales 10/2014 09/2015 Greeted customers entering store ascertain customer wanted needed. Described product customers accurately explained details care merchandise. Politely assisted customers person via telephone. Answered product questions up-to-date knowledge sales store promotions. Bagged, boxed gift-wrapped sold merchandise per customer's request. Provided ongoing guest service, including giving fashion advice. Maintained cleanliness presentation stock room production floor. Built long-term customer relationships advised customers purchases promotions. Routinely answered customer questions regarding merchandise pricing. Asked open-ended questions assess customer needs. Designed displays make store experience interactive, engaging reassuring. Learned, referenced applied product knowledge information. Replenished supplies, bags materials cash wrap. Folded arranged garments attractive displays. Recommended alternative items product stock. Company Name City State Laborer/ Housekeeping 09/2013 06/2014 Properly labeled diluted cleaning solutions. Supervised cleaning, maintenance care building grounds. Thoroughly scrubbed cleaned bathroom fixtures partitions. Washed spot-cleaned files, desktops, office glass, partitions, doors walls. Spot cleaned furniture carpet. Cleaned building floors sweeping, mopping, scrubbing vacuuming. Promoted building security locking doors checking electrical appliances safety hazards. Set up, arranged removed decorations, tables, chairs, ladders scaffolding prepare facilities large events. Scrubbed, top-coated, buffed varnished hard floors. Worked 2015. Company Name City State Cashier 11/2011 05/2012 Answered several calls per day addressing customer inquiries, solving problems providing new product information. Greeted customers entering store ascertain customer wanted needed. Politely assisted customers person via telephone. Provided elevated customer experience generate loyal clientèle. Answered product questions up-to-date knowledge sales store promotions. Company Name City State Cashier/ Food Preperation/ Tanning 01/2011 07/2011 Answered questions regarding store merchandise. Greeted customers ascertained customers' needs. Stocked shelves supplies organized displays. Baked, roasted, broiled, steamed meats, fish, vegetables, foods Trained kitchen staff proper use equipment, food handling, portion sizing. Ensured freshness food ingredients checking quality, keeping track old new items, rotating stock Inspected cleaned food preparation areas ensure safe sanitary food-handling practices Prepared daily food items, cooked simple foods beverages Executed customer transactions, including money, checks charge accounts. Counted cash drawers. Company Name City State Technician 06/2010 09/2010 Cared animals pre-surgery. Performed routine diagnostic tests. Helped euthanize sick injured animals appropriate. Cared animals routine emergency situations. Weighed helped preform exams animals recorded information files. Help Vet duty surgeries. Prepared billing treatment. Company Name City State Substitute Secretary Substitute Teachers aide 08/2009 Current Promoted good behavior using positive reinforcement method. Helped distribute employee notices mail around office. Screened visitors directed correct employee office. Answered quickly redirected several calls per day. Answered managed incoming outgoing calls recording accurate messages. Maintained clean reception area, including lounge associated areas. Helped children needed direct supervision times. Company Name City State Teller 12/2006 02/2009 Organized, stocked maintained teller window area. Organized removed online banking files longer use. Executed customer transactions, including deposits, withdrawals, money orders checks. Rapidly efficiently prepared customer ATM cash change orders. Coordinated daily cash reconciliation high-volume location. Maintained balancing record high rate accuracy. Handled various accounting transactions. Company Name City State Customer Service 04/2006 12/2006 Office Cleaned grocery shelves, storage area work areas kept floors free spills, water hazardous debris. Refilled rotated items shelves maintain well-stocked inventory. Directly oversaw overnight store operations, including issuing staff assignments creating production lists. Verified deliveries invoices completed shortage overage reports. Developed knowledge products sales items answer shoppers' questions. Maintained up-to-date knowledge product service changes. Solved unresolved customer issues. Strong leader customer support staff. Supervised invoice processing, purchase orders, expense reports, credit memos payment transactions. Created daily weekly cash reports accounting management. Monitored payments due clients promptly contacted clients past due payments. Executed customer transactions, including deposits, withdrawals, money orders checks. Coordinated daily cash reconciliation high-volume location. Handled various accounting transactions. Company Name City State Housekeeping 05/2012 Current Cleaned rooms satisfaction clients. Safely operated equipment vacuum cleaners, floor buffers carpet machines. Cleaned maintained bathrooms showers swept mopped floors. Traveled work sites timely manner. Dusted furniture, walls, machines equipment. Dusted mopped hard surfaces. Gathered emptied trash recycling bins. Polished furniture metal fixtures. Managed quality communication, customer support product representation client. Worked strict deadlines responded service requests emergency call-outs. Education High School Diploma 2006 Oak Hill High School City State GPA: Top 10% class Graduated Honors member National Honor Society treasurer FCCLA Top 10% class Graduated Honors Member National Honor Society Treasurer FCCLA Skills cash management, communication skills, computer literate,customer service