INFORMATION TECHNOLOGY SPECIALIST Summary Highly skilled results-oriented IT specialist extensive experience Software Development, Software Configuration Management, Project Management, System Planning Specification Development, CMMI5, Quality Assurance Testing. Highlights Process improvement Quality assurance control Results-oriented Relationship building Productivity improvement Project development lifecycle Detail-oriented Work flow planning Experience Information Technology Specialist August 2006 Current Company Name Track control 150 change requests per month. Manage repository Software Customer Requirements Documents, Agreements Governance Specifications. Document communicate defects problems stakeholders developers. Develop report critical metrics related CRSMB change request activity. Ensure activities involved software design, coding testing application software successfully completed releasing software independent testing deployment production environment. Deploy application software Test Production environments using code management tools. Manage logging change requests tracking system assigning work activities members branch. Evaluate adequacy current CM processes procedures make recommendations CM process improvement. Coordinate communicate developers, subject matter personnel, stakeholders, database management support project managers. Performed platform testing performance testing migration Serena Business Management (SBM) system. Collaborated design Serena Business Manager (SBM) Workflow. Administrator Serena Business Manager (SBM) System. Proficiency working Serena Version Manager software repository, WinSCP Reflections migration staging application software testing production LINUX environment. Maintain Branch's SharePoint Site, ensuring current documentation resources available Division. Document CM procedures provide training new CM staff members, members Division. Execute test scripts needed implementation deployment software related Test Production project development. Assure software releases performed compliance established CMMI guidelines. Solve technology related issues researching potential problems offer solution deployment software change request tracking. Ensure CM change request passed regulated security checks. Maintain well established, well defined, documented, repeatable processes within standards Capability Maturity Model Integration (CMMI) Computer Specialist August 1996 August 2006 Company Name Detailed refined requirements, wrote algorithms, developed programs command procedures. Developed solutions improve software performance. Enhanced testing procedures. Performed software testing, debugging, validation using internally developed test scripts, test plans, results criteria. Developed delivered software products. Communicated IT staff subject matter project requirements Conducted program demonstrations team members prior release software. Performed extensive database testing, automated testing data validation support MAF/TIGER database's migration Oracle. Developed database test scenarios supporting software Pro C Oracle validate migration Oracle platform. Worked extensively PL/SQL, SQL, Shell scripting LINUX, JavaScript, SAS, Visual Basic. Attended meetings Division managers review project status proposed changes. Created status reports posted GEO website management review. Designed maintained branch website. Computer Specialist July 1994 August 1996 Company Name Designed developed electronic questionnaires, "instruments", Computer Assisted Survey Information Collection (CASIC) activities. Led meetings subject matter staff review project status proposed changes. Met subject matter staff sponsor details development programming specifications, design testing CAI. Delivered status reports stakeholders budgeting planning purposes. Collaborated program sponsor draft project schedules plans. Served single point contact project scheduling changes. Program Manager Survey Inmates Local Jails. Mathematical Statistician February 1988 July 1994 Company Name Worked Research Methodology Branch Industry Division. Worked team statistical methodology designing ratio estimation procedure. Developed estimation variance methodologies. Developed sampling frame, independent probability proportional-to-size sampling (PPS) maintenance surveys. Designedcomputer algorithms assigning sampling weights, nonresponse sample weight adjustment, calculation estimates, variances, relative standard sampling errors. Developed computer software needed survey sample selection. Provided programming expertise, assisted subject matter analysts software instruments aiding data reviews many annual monthly surveys. Education Applied Probabilty Statistics University Maryland Survey Theory USDA Graduate School Master Science Urban Regional Planning Indiana University Pennsylvania Bachelor Arts Physical Geography Indiana University Pennsylvania Professional Development Training Serena Business Manager Composer Serena Business Manager Administrator Configuration Release Management Training Unix Programming Oracle 10G Programming Oracle JDeveloper Java Programming Object Oriented Programming Intro UNIX Systems Advanced UNIX Learning PERL Advanced C Language Programming Advanced PL/SQL Programming Fundamentals SAS SQL Processing SAS SAS Programing Table Processing SAS Output Delivery Systems Utilizing VAX/VMS Demand Terminal Language Package References Objects Modules Skills Configuration Management, Process Development, Process Improvement, Database Management, Software Development, Software Testing, Serena Version Manager, Serena Business Manager, Serena Business Administrator, Reflections, WinSCP, JavaScript, LINUX, Microsoft Access, Office, SharePoint, Enterprise, Oracle, PL/SQL, Oracle SQL, C, SAS, LINUX, Visual Basic