CASHIER Career Overview Experienced Receptionist Personable enthusiastic Receptionist 15 years experience training, operations, customer service various positions, including reception. Detail-oriented professional skilled working independently diverse teams ensure results. Effective communicator comfortable people multicultural backgrounds demonstrated history establishing rapport leaders levels. Areas Expertise Customer Service Cash Management Order Processing Microsoft Office Electronic Medical Records Interpersonal Communications Training Instruction Nonprofit Case Management Medical Terminology Schedule Maintenance Multi-Line Reception Administrative Support Purchasing Procedures Vendor Negotiations Exam Room Preparation Work Experience Cashier January 2012 January 2013 Company Name － City State Greeted customers upon arrival responded inquiries product policy information. Calculated costs managed cash drawer before, during, shifts ensure accuracy. Answered 20 calls daily resolve customer concerns answer product questions. Issued credits, receipts, refunds customers maintained loyal clientele. Maintained cleanliness order around checkout areas. Assisted pricing stocking products, including special order coordination. Responded customer complaints resolve issues proactive helpful manner. Fitness Instructor Assistant January 2012 Company Name － City State Supported Recreational Sports team, including coordination programs activities. Ensured compliance departmental policies procedures. Collaborated Program Coordinator various projects. Facilitated instruction group exercise people ages skill levels. Promoted correct form, position, alignment aerobic dance courses. Case Manager January 2010 January 2011 Company Name － City State Collaborated Case Managers Chicago Family Health Center develop implement treatment plans high risk clients. Conducted individual intake assessments determine services served client advocate. Maintained developed resource files partnership social service community agencies. Implemented various therapeutic counseling methods ensure success progress. Provided care, checking vital signs changing sterile dressings. Performed clerical tasks, including reception data entry electronic medical records database. Monitored medication stock replace expired products. Purchasing Assistant January 2009 January 2010 Company Name － City State Placed orders organizational supplies according approved purchase order processes. Negotiated prices vendors bulk routine products. Conducted research potential new vendors meet business needs. Verified accuracy incoming orders, processed invoices, tracked missing documentation. Performed annual inventory assets, including identifying logging item. Served Switchboard Operator relief. Customer Service Clerk January 2008 Company Name － City State Prepared submissions underwriters, including communicating status updates issues. Purged files prepared inactive records storage offsite. Maintained monthly activity reports. Ensured exceptional quality customer service. Mapping Consultant/Assistant January 2005 January 2006 Company Name － City State Created statistical demographic maps clients based specifications needs. Trained supervised team seven interns. Collaborated clients ensure quality service. Mapping Assistant January 2005 January 2006 Company Name － City State Conducted research compiled data prepare demographic maps. Performed statistical information review Bronzeville commercial residential development. Managed general office tasks, including administrative support reception. Radiology Assistant January 1999 January 2002 Company Name － City State Supported physicians X-ray Technicians capturing processing films. Organized maintained patient field, complying confidentiality procedures. Assisted patient transfers ambulation. Fulfilled code card requests. Prepared operating hospital rooms adherence sanitation safety regulations. Office Manager/Dental Assistant January 1996 January 2000 Company Name － City State Managed office operations, including schedule maintenance, billing, accounting. Provided multi-line reception communicated patients, insurance providers, vendors. Assisted capture dental X-rays prepared examination room dental trays. Mixed compounds cleanings fillings. Maintained patient records Dentrix system updated treatment information. Educated patients proper dental hygiene follow care. Confirmed benefits patients specialists insurance providers. Educational Background Bachelor Arts Interdisciplinary Studies (Social Services) Northeastern Illinois University Interdisciplinary Studies (Social Services) Skills accounting, administrative support, benefits, billing, clerical, counseling, clientele, client, clients, customer service, data entry, database, documentation, general office, instruction, insurance, inventory, office, organizational, policies, pricing, processes, progress, quality, reception, research, safety, Switchboard Operator