PARALEGAL Summary Licensed Paralegal demonstrating confidence tenacity project analysis, well sound business judgment. Highlights Working knowledge aspects discovery process Demonstrated ability conduct legal research using Westlaw Highly skilled organizing presenting information objectively Hands-on experience PracticeMaster Tabs3 legal Proficient managing clerical duties pertinent law office Experience Paralegal January 2013 Company Name － State General Litigation, Commercial Litigation, Bankruptcy, Estate Planning, Worker's Compensation Researching legal issues West Law; Digesting various legal documents providing fact summary reports attorney; Drafting issues via inter-office memorandums; Managing attorney's schedule logging important dates tasks company network; Reviewing Analyzing attorney's work grammar error; Drafting cover letters; Preparing motion packets; Corresponding opposing counsel Courthouse administration; Advising clients changes status case; Scheduling depositions; Managing client files company network Company's practice management system, Practice Master; E-filing time-sensitive legal documents various Courts; Preparing Pleadings Binders Trial Exhibits Court; Ardex Laboratories, 2050 Byberry Road. Receptionist January 2009 January 2013 Company Name － City State Provided quality customer service guests upon entering lobby; Answered high volumes calls multi-line phone system, dispatched according priority; Organized managed company data Excel spreadsheets; Reviewed separated paperwork submitted salesmen daily; Reviewed invoice information entered MAS200; Generated weekly sales reports salesman; Advised inquiring customers product order shipment status changes; Managed hard copy files; faxed/emailed invoices requested documents; Separated dispersed mail addressed department; Maintained spreadsheets customer payments reported salesmen according business region; Applied payments (checks, cash, credit cards) customer accounts according salesman, location, remittance advice; Processed credit card transactions company's terminal Deposited checks directly company account using PNC Pinnacle desktop scanner; Reviewed customer accounts open invoices ninety day outstanding balance, entrusted devise payment arrangements case-by-case basis avoid excessive late fees penalties; Tracked salesmen's expenses; Composed inter-office memorandums account memorandums; Over course final two weeks Ardex Laboratories I trained two new hires two positions (accounts receivables department receptionist. Administrative Assistant January 2007 January 2009 Provided quality customer service people diverse backgrounds; Answered phones multi-line system dispatched accordingly priority; Scheduled organized business/staff meetings scheduled organized appointments clients; Drafted typed proposals/invoices related documents company letterhead; Made cold calls customers due maintenance; Faxed invoices; Entrusted make managerial decisions satisfy customer company's best interests; Maintained records accounts receivable accounts payable transactions; Responsible administrative duties related Construction field filing customer orders, composing business letters, responding legal matters, managing business accounts consulted advertising ideas;. Customer Service Representative January 2005 January 2007 Company Name Provided high quality customer service Pilots Business Aviation Companies; Communicated pilots via radio prepare lineman estimated arrival departure times; Provided reviewed catering accommodations Pilots Flight Attendants ensure comfortable flight; Scheduled hotel reservations car rentals Pilots Crew; Permitted use company vehicle; Scheduled aircraft preparation departing flights; Input data ticket information POS system; All aspects Administrative work typing, filing, answering phones record keeping; Recognized Customer Service Excellence Atlantic Aviation. Education A.S Paralegal Studies 2012 Manor College Paralegal Studies American Bar Association approved institution Paralegal Certificate 2012 Manor College American Bar Association approved institution High School Diploma 2004 Nazareth Academy High School Middle States Association Secondary Schools Skills accounts payable, accounts receivable, accounts receivables, Administrative, advertising, attorney, balance, credit, client, clients, Customer Service, Drafting, filing, Law, Legal, letters, Litigation, managerial, Managing, meetings, Access, Excel spreadsheets, Excel, mail, Microsoft Office Suite, office, PowerPoint, Word, network, Paralegal, phone system, POS, proposals, quality, radio, receptionist, record keeping, Researching, sales, scanner, Scheduling, spreadsheets, phones, answering phones, typing, Westlaw