SALES REPRESENTATIVE Profile Accomplished energetic sales representative solid history achievement retail. Motivated leader strong organizational prioritization abilities. Core Qualifications Fluent Spanish Enthusiasm Team player Organized Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Customer- service-oriented Reliable punctual Enthusiasm Professional Experience Sales representative 12/2014 － 11/2016 Company Name City State Confer customers telephone person provide information products services, take enter orders, cancel accounts, obtain details complaints. Keep records customer interactions transactions, recording details inquiries, complaints, comments, well actions taken. Review insurance policy terms determine whether particular loss covered insurance. Determine charges services requested, collect deposits payments, arrange billing. Resolve customers' service billing complaints performing activities exchanging merchandise, refunding money, adjusting bills. Complete contract forms, prepare change address records, issue service discontinuance orders, using computers. Solicit sales new additional services products. Sales representative 09/2013 － 05/2014 Company Name City State Confer customers telephone person provide information products services, take enter orders, cancel accounts, obtain details complaints. Keep records customer interactions transactions, recording details inquiries, complaints, comments, well actions taken. Review insurance policy terms determine whether particular loss covered insurance. Determine charges services requested, collect deposits payments, arrange billing. Resolve customers' service billing complaints performing activities exchanging merchandise, refunding money, adjusting bills. Compare disputed merchandise original requisitions information invoices prepare invoices returned goods. Solicit sales new additional services products. Order tests could determine causes product malfunctions. Cashier 05/2013 － 11/2014 Company Name City State Receive payment cash, check, credit cards, vouchers, automatic debits. Issue receipts, refunds, credits, change due customers. Assist customers providing information resolving complaints. Count money cash drawers beginning shifts ensure amounts correct adequate change. Answer customers' questions, provide information procedures policies. Calculate total payments received time period, reconcile total sales. Weigh items sold weight determine prices. Education Jun 2013 High School Diploma Quest Academy City State 2018 Associate Arts Chabot College Political Science City State Lan gu ages Skills billing, credit, English, forms, insurance, prepare invoices, Issue receipts, Listening, money, Persuasion, policies, Reading, recording, sales, telephone