ADMINISTRATIVE ASSISTANT Summary Determined proactive Administrative Assistant works sense urgency anticipate needs senior-level executives. Thrives fast paced, dynamic environment. Highlights Microsoft Office proficiency Proper phone etiquette Articulate well-spoken Time management Excel spreadsheets Meticulous attention detail Professional mature Strong problem solver Invoice processing Works well pressure Human resource laws knowledge Social media knowledge Understands grammar Appointment setting Database management Customer service-oriented Labor relations Payroll Mail management Meeting planning Travel administration Brand development Multi-media marketing Trade shows Google analytics Knowledge market trends Direct mail campaigns Special events planning Adobe Illustrator Adobe InDesign Skilled negotiator Floor set design POS systems knowledge Retail buying Friendly outgoing Employee scheduling Superb sales professional Administrative support specialist Self-starter Executive presentation development Business correspondence Organized High-end fashion knowledge Strong communication skills Accomplishments Sales Surpassed sales goals 25%. Increased sales 50%-75% two year period. Managed successful sales team 25+ members consistently exceeded sales goals 15% month. Process Improvement Created new departmental procedures manual. Assessed organizational training needs. Competitive Analysis Performed competitive analysis make recommendations future company growth. Marketing Implemented marketing strategies resulted [X%] growth customer base. Creative Problem Solving: Resolved product issue consumer testing. Formally recognized playing instrumental role implementation cost savings measures. Planned executed aspects major office headquarter move. Experience 01/2014 Current Administrative Assistant Company Name Calendar Management; overseeing/scheduling appointments, meetings, travel arrangements, catering preparations, etc. Provide general administrative support working special projects assigned designated departments (sales, PR, licensing e-commerce). Assist showroom account executives sales appointments Recording updating sales reports; analyzing trends opportunities growth based accounts price point. Overseeing new door approvals licensing accounts; researching new prospects, scanning filing incoming contracts executed. Maintain licensee internal directories, door distribution lists, seasonal line sheets price points. Preparation business reviews, presentations, market recaps, bi-monthly selling information. Responsible measuring, reporting analyzing key performance indicators e-commerce site. Managing analytics programs evaluate site performance improve conversions. 10/2010 01/2014 Assistant Director Company Name Developed several business building programs incentives, including limited to, rewards program, membership program, weekly/yearly promotions, staff education training, etc. Handling buyer responsibilities; purchases high volumes company retail inventory, analyzing sales trends, consumer preferences seasonal variables purchasing allowances fluctuations. Fulfilling high volumes calendar management, overseeing approximately 25-employee work schedules (appointments, travel arrangements, meetings, time-off, coverage, etc.). Coordinating creating visual merchandising marketing collateral; preparing in-store displays, web/print advertisements, brochures, gift cards, web-pages, banners, etc. Designing trainings, protocol manuals evaluation rulers new hires existing employees areas including customer service, service performance/quality, retail/up selling, etc. Preparing biweekly payroll, ensuring payments accurate based employee commissions/hourly wages tax information file. Overseeing delivered customer service, ensuring upheld use company standards addressing consumer complaints, discrepancies, etc. Executing company "HR" obligations; advertising job opportunities, interviewing/hiring, trainings, evaluations, pay negotiations, terminations, vacation/time-off requests new hire paperwork/document verification. 09/2010 01/2011 Technical Design Intern Company Name Attending daily fit meetings; evaluating status functionality samples based updates approving production. Creating/updating line sheets, updating tech-packs garment costing specifications Support staff; assisting CAD updates/changes, organizing line books, scheduling fit models, meetings, etc. 07/2010 08/2010 Public Relations Intern Company Name Updating daily log Google Alerts brand features press Formally documenting archiving press releases/clippings Coordinating sample traffic PR dept. celebrities, photo shoots magazines, etc. Confirming/tracking return samples accounts/contacts Planning preparing high-profile events, ensuring necessary items available execution. Event list includes First Fashion Night Out (at flagship store w/ guests Anna Wintour Kate Hudson), Hamptons Pop-Up Store, etc. Education 2015 Bachelors Business Administration Fashion Merchandising LIM College － City State Skills Familiar HR functions/duties Proven abilities account management Strong analytical skills Superior communication skills Proficient MS Office, Adobe Illustrator, In Design Photoshop Languages Fluent English Spanish