BUSINESS OFFICE MANAGER Professional Summary To obtain full time position Healthcare Environment 16 years experience area healthcare field, Customer Relations, Claims, Coding, Billing, Human Resources Employee Management asset. Licenses Bachelor's Science Health Administration Certified Medical Billing Specialist Health Information Management Certificate Certificate Electronic Medical Records Medical Office Admin Certificate Skill Highlights Microsoft Word Excell, Medisoft Billing Software, CAD, ARCommand -Billing Software Medicare/Medical Insurance/Private Billing. Advanced knowledge HMO Managed Care, Computer literate, quick easy learning skills, Able work pressure. Excellent Organization Skills, Team Leader. High Typing Skills minimum 70 wpm.. Excellent Communication, Spelling, Writing Skills High skills business management knowledge supervising employees. Maintains strict confidentiality Knowledge HMOs, Medicare Medi-Cal Extensive anatomy/physiology knowledge Medical Manager Software Managed care contract knowledge Electronic Medical Record (EMR) software ICD-9 coding Neurology billing expertise Certified coding instructor CPT HCPCS coding Internal medicine billing HIPAA compliance Medical billing software Strong planning skills Strong work ethic Team player positive attitude Deadline-driven Good written communication Exercises good judgment Professional Experience January 2009 Current Company Name City State Business Office Manager Employee Management New hire training Hiring/ Termination Verbal Written Notices Writing implementing department Policies Management Employee task assignments/follow-ups Customer Service Patient Accounts Management Medicare Medi-Cal, Insurance Appeals Grevences Hearings State Federal Judge CMS Updates guidelines/trainings Setting individual employee Goas/Achieving Overseeing Patient Accounts control Accounts Receivables Managing overseeing Medical Records/Archived records keep compliance CPT, HCPCS Coding Keeping employees updated HIPPA Compliance Providing ongoing training continuing education department employees Overseeing Accounts Receivables Working Law Offices Subpoena Requests Maintaining department accuracy cash flow company January 2008 January 2010 Company Name City State Healthcare Administrator Working closely President Vice President City County Licenses, Applications, Updates Ambulance Vehicles adding/removing. EMT background check, DMV pull notice requests Making sure Employee files updated licesnses necessary documents times Managing Business Office, Medical Records Accounts Billable/Receivables Medicare/Insurance EOB's Contracts Proposals Writing Company policies Updating staff HIPAA compliance Checking EMT paperwork make sure comply law Follow Dispatcher calls Checking Dr's Orders ambulance transportation Dialysis Patients make sure qualify service. January 2000 January 2008 Company Name City State Business Office Supervisor Supervise staff Billing Department Bookkeeping Making sure everything done deadlines Follow staff check completeness tasks Medicare, Medi-Cal, All Major Insurance Billing Making Contracts Major Insurance Companies EOB, Data Entry, Accounts Billable-Receiveable Medicare, Medicaid, Insurance Re-Bills/F/u Handled billing 5yrs two companies Coding CPT ICD-9 HCPCS Attending Medicare/Medi-Cal workshops Updating Billing System. Writing Letters Doctor's regarding patient's Medical Necessity use Transportation/Ambulance Services Filling Justification Forms w/medical necessity Doctor's sign dialysis patients non emergency calls. Making Justifications Forms Medical Necessity Excell Excellent knowledge Word, Excell, ARCommand, TIS, Medisoft Billing softwares Overall Supervision Ambulance Billig Department. Education Training 6/13/2009 University Phoenix City State Bachelor Scianence Health Administration Health Administration 2005 LA Valley College City State AA Degree Program Chemestry Program Chemestry 1999 Concord College Certificate-Diploma Colorado *Medical Claims Billing Specialist Ulysses S. Grant High School City State High School Diploma 1993 ANC Computer School State Armenia Certificate Computer High Educational Establishment *Microsoft Word, Excell, MS DOS Professional Affiliations 2006-2007 Honored Member Cambridge Who's Who Languages Armenian, Russian, English, Spanish. Skills Accounts Receivables, Ambulance, Billing, Billing System, Bookkeeping, business management, CAD, CMS, Excellent Communication, Contracts, CPT, Customer Service, Data Entry, Dialysis, English, Filling, Forms, Hiring, ICD-9, Insurance, law, Letters, Employee Management, Managing, Medical Coding, Medisoft, Excell, Office, Word, Microsoft Word, MS DOS, Organization Skills, Policies, Coding, Proposals, Speaking, quick, Reading, Russian, Spanish, supervising, Supervision, Team player, Transportation, Typing Skills, workshops, Written Additional Information AWARDS/RECOGNITIONS AND CERTIFICATES 1999 Science Fair- Honorable Mention 2000 Bronze Medal Recipient 2000 Community Centers, Inc. On Job Training/Administrative Assistant 2001 Community Centers, Inc. WIA Participation 2001 Certificate Continuing Education Management Skills 2004 Dean's List-LAVC 2005 Certificate Completion Medical Services eTar Training DHS 2006-2007 National Dean's List