INFORMATION TECHNOLOGY COORDINATOR Professional Profile B.S. graduate record success implementing IT solutions. Demonstrated commitment quality customer service, detail oriented, strong team player, self motivated, demonstrated exceptional analytical skills, proven ability work effectively cross functionally levels management responsibilities increasing scope. 9+ years experience Client/Server developer using Transact SQL, PL\SQL, Classic ASP, ASP.net, HTML, DHTML, XML, JavaScript, using CSS layout design principles. 7+ years managing project timeliness, accuracy, approving high-level detail designs, well managing successful test plans. Directed stages software development including requirements, design, coding, testing implementation several company wide Intranet initiatives like Ovations! An associate rewards recognition program used 30,000 employees; Kronos TM Workforce Central time attendance program 13,000 non-exempts employees. Several projects included management offsite vendor resources. Experience using following database management tools MS SQL Server 6.5,7, 2000 2005, My SQL, Oracle 9i. Proficient MS Windows, MS Office, Minitab, Business Objects, Adobe CS3 Web Edition, Visual Studio, Frontpage, PaintShop Pro. Experience Information Technology Coordinator Nov 2003 Current Company Name Provide technical support throughout office building managing web presence, networking computers office equipment well researching grant opportunities implementation technology component Leadership SOAR program. Responsible building capacity foundation within area information technology helping move closer paperless environment. The scope role streamline IT operations, implement effective online marketing media strategy, automate work processes employees, centralize activities GivingBack Foundation, Inc. using internet media. Web Developer Jun 2003 Current Company Name As webmaster I responsible wing-to-wing implementation online solutions small businesses using full System Development Life Cycle. All projects delivered 100% time, within budget correctly assessing needs upfront, gathering detailed design specifications prevent scope creep. I directly involved design/develop/testing phases, implementing database systems using Classic ASP/ASP.net 2.0 MS SQL Server 2000/2005 Windows Hosting environment, PHP 4.0 5.0 MySQL 4 Linux Hosting environment well providing support operations, evaluating overall system performance project launch. A key ASP.Net/MS SQL 2005 solutions implemented period vendor developed ad tracking e-mail newsletter marketing software. Clients relied upon research cost benefit analysis provided determine best solution met needs budget. Intranet Application Support Analyst Jan 2003 Jul 2007 Company Name Key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects. Worked functional areas Marketing, Risk, Fraud, Operations, Collections ensure parameters implemented met project requirements serving IT lead responsible overcoming organizational technical barriers arose. During period I able successfully multi-task manage several projects concurrently making role key successful implementation 14 new portfolios combined growth $1.26B new receivables. Implemented successful business-wide initiatives as: Ovations! An associates rewards recognition system. Primary responsibility enhance system's Graphical User Interface make intuitive users. The completed project resulted 50% increase system productivity remaining stable peak usage periods. This accomplished managing wing-to-wing project implementation selected outside vendor internal IT teams involved. Kronos TM Workforce Central Key responsibility stabilize application within Windows 2k/Oracle 9i infrastructure leveraging test server validating patches, major version updates vendor. Once moved live production environment, load balancing 3 application 1 database server implemented better support peak usage times. This allowed system always available users accurately record time ensured Human Resource department within 99% compliance handling employee payroll. Managed Offshore Resources several key Intranet initiatives assisting review approval high-level detail design business requirements enhancements/maintenance miscellaneous web applications within scope Consumer Finance IT build team. After testing phase complete I assured hand build production run team seamless transition interrupt existing production processes. Initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic ASP MS SQL used manage work flow Portfolio Services department 120 associates. Phases application built members Information Management Leadership Program (IMLP), specific requirements implement within six month rotation. These rotations left support gap I filled address system issues rose. This resulted smoother transition IMLP members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague. Implemented database migration plan MS SQL Server 6.5 2000, included maintenance schedules archiving. By structure two versions MS SQL server completely different, two phased approach. Phase one required migration 6.5 7.0. Phase two migrate 7.0 2000. Since support going dropped MS SQL Server 6.5 entire project completed within 30 days. This migration allow implement regularly scheduled maintenance plan reduced end-user downtime 10 20 hours per month zero The Subject Matter Expert Mid-Range Application group Stamford responsible conducting transfer knowledge Atlanta data management personnel back Mid-Range team ongoing support. Due elimination curtain business functions process successfully completed within 60 days prevent possible impact production systems after. Education Bachelor's Computer Information Systems DeVry University － City State US 9/2000 6/2004 DeVry University, Alpharetta, Georgia Bachelor's Degree, Computer Information Systems Academic Honors: Dean's List, Hope Scholarship GPA 3.46 working attending school full-time Affiliations GivingBack Foundation, Inc Certifications Six Sigma Green Belt Certified Skills Marketing, Operations, Database, Asp, Ms Sql Server, Sql, Sql Server, Technical Support, Testing, Asp.net, Budget, Clients, Database Systems, Life Cycle, Linux, Ms Asp, Ms Sql Server 2000, Mysql, Online Solutions, Php, Project Launch, Solutions, Sql Server 2000, System Development, Closer, Media Strategy, Networking, Online Marketing, Bank Card, Collections, Credit, Data Migration, Receivables, Intranet, Maintenance, Application Support, Archiving, Data Management, Subject Matter Expert, Work Flow, Business Requirements, Engineer, Finance, Graphical User Interface, Increase, Kronos, Load Balancing, Offshore, Oracle, Payroll, Production Environment, User Interface, Belt Certified, Black Belt, Six Sigma, Six-sigma, .net, Associate, Client/server, Coding, Css, Customer Service, Database Management, Detail Oriented, Dhtml, Flash, Frontpage, Html, Javascript, Microsoft Sql Server, Microsoft Sql Server 2000, Minitab, Ms Office, Photoshop, Project Management, Receptionist, Retail Sales, Self Motivated, Software Development, Structured Software, Team Player, Test Plans, Time Attendance, Time And Attendance, Visual Studio, Xml