COORDINATOR, DONOR RELATIONS Summary Highly organized Communications Specialist [Number] years communications field. Areas expertise include web print content development, public speaking project management. Highly qualified, detail-oriented hardworking [Job Title] [Number] years experience. Proficient research, writing, case management client relations. Expert computing technology skills including competence multiple software applications, website design (HTML), CMS hosting, networking issues social media. Highlights Dedicated team player SharePoint Microsoft Office Suite Event planning Exceptional writing skills Exceptional problem solver Print electronic media Budgeting forecasting Project development lifecycle Accomplishments Developed implemented innovative internal communications strategy improve employee engagement strategic messaging. Formulated inclusive design manual reference guide [Number] design templates. Experience 01/2013 Current Coordinator, Donor Relations Company Name － City State Track analyze donor data received volunteer projects effectively cultivate relationships Research, identify, analyze past campaign activities develop effective campaign growth strategies forecasts Identify strategies strengthen social media presence increase engagement Produce internal external communications collateral (digital print) Generate ideas develop communication strategies, donor cultivation, solicitation, stewardship Maintain utilize email marketing platforms distribute email campaigns Design create presentations effectively communicate complex data information Assist development implementation changes volunteer programs, policies procedures Monitored ongoing expenses relative budget projections. Assessed need new enhanced systems applications. Correspond corporate campaign leaders prepare materials campaign meetings events Verify facts, dates statistics updating reports campaign results Meticulously followed corporate brand guidelines enable brand consistency across campaigns marketing programs. Operated high-speed color copiers wide bed printers reproduce single multicolor copies graphics. Created communications collateral, including web pages, brochures fliers. Developed creative graphics simplified complex messages. Designed artistic signage special corporate events. Recommended techniques, methods media best suited produce desired visual effects. Adhered corporate brand guidelines preparing graphic materials. Designed unique print materials, including advertisements, brochures logo designs. 09/2011 06/2013 Coordinator, Finance Special Projects Company Name － City State Served primary liaison internal external constituencies matters pertaining Chief Operating Officer Finance Manager Educated staff across seven departments proper financial reporting practices ensured adherence policies procedures Organized logistics special events, travel arrangements, corporate agendas, itineraries Created maintained employee data coordinated new hire onboarding orientation activities Tracked managed business expenses Assisted month-end close activities, including payroll reconciliation, journal entries, purchase orders matching Maintained accounting ledgers verifying posting account transactions Performed W-9 1099 maintenance new old vendors Spearheaded directed implementation Financial Edge, well cross-training departments Tracked donations prepared documentation Development Director. Trained supported users new system implementations upgrades. Performed debit, credit total accounts computer spreadsheets/databases, using specialized accounting software. Received, recorded, banked cash, checks, vouchers well reconciled records bank transactions. Worked management document offset unusual expense variances respective areas. Assisted creation vendor contracts outside vendors. Assisted CFO production monthly financials, management reports board packages. Determined best short- long-term tracking methodology. Maintained confidential information, pay rates, bonus targets pay grades. 03/2010 04/2011 Account Executive Company Name － City State Executed monthly sales goals Resolved laptop screen issues telephone email retail, wholesale bulk customers Provided timely updates purchases follow-up throughout sales order cycle Negotiated prices wholesale customers Market Research Development Communicated negotiated FedEx SupplyChain various countries delivery updates changes. Processed average [number] inbound outbound technical support calls. Helped customers track ship packages, responding average [number] calls per day. Researched issues various computer systems databases resolve complaints answer inquiries. Resolved customer complaints concerns strong verbal negotiation skills. Built maintained successful relationships service providers, dealers consumers. Responded customer service emails timely effective manner. Maintained calm, professional demeanor faced high demand, high volume workloads. Devised workarounds problems. Developed maintained technical expertise [Describe area]. 01/2009 01/2011 Contributing Writer Company Name － City State Managed editorial deadlines direction Creative Marketing Director Edited maintained web content Assisted feature writing interviewed members community develop newsworthy stories Managed social media accounts, Facebook Twitter, theblvdmag.com Created press releases promotional materials distribution local events. Promoted targeted content various social networking sites [Website] [Website] aggregators [Aggregator]. Traveled location write reviews firsthand experience. Managed social media programs, including Internet forums, blogs, social networking applications message boards. Designed web content, including monthly newsletters promotional calendars. Proofread reviewed print electronic content correct grammar adherence house style. Maintained awareness digital trends new emerging technologies platforms. Education December 2008 Bachelor Arts Mass Communications Southern University A&M College － City State Emphasis Public Relations Skills Sales Software: Salesforce.com, Microsoft Dynamic AX, QuickBooks Public Relations Software: MTR, CisionPoint, iContact Desktop Publishing Software: Adobe InDesign, Photoshop, Illustrator, Dreamweaver, HTML,WordPress