ASSISTANT MANAGER/ SALES AND RELOCATION SPECIALIST Summary I working professionally field multi-family housing communities two years. My day day duties sales relocation assistance, taking tours, helping resident client issues, many administrative office tasks, processing monies, following leads, scheduling vendors maintenance issues, ordering supplies, data collection weekly reports owners, appointment setting. I learn adapt easily, work well others efficient accurate work. I received B.S. Appropriate Technology Appalachian State University 2012 currently completing second degree part time online, B.S.B.E. Information Technology East Carolina University. Experience Assistant Manager/ Sales Relocation Specialist Jun 2014 Current Company Name － City State Leasing apartments two multifamily apartment communities popular South Park Third Ward neighborhoods Charlotte. Leasing (sales) Apartment Homes Helping current residents issues concerns. Assisting maintenance scheduling service requests, buffer maintenance residents; following residents service requests. Walking model tour path, clubhouse, business fitness centers setting refreshments start day maintain professional appearance community; making sure marketing collateral prospects. Scheduling appointments tours; taking prospects tours community model apartments, gathering contact information prospects, following prospects three forms contact: email, phone hand written letter. Following telephone internet leads throughout day. Answering phones; filing; checking maintaining property associate email. Total Leases first month: 12 Maintain property renewal programs. Increasing percentage residents compliance company renter's insurance requirements. Complete weekly market analysis survey including (but limited to): Current market conditions, nearby acquisitions, miscellaneous property data. Follow quarterly marketing plans go marketing visits surrounding businesses weekly. Typing new leases renewals; putting lease files together according National Apartment Association checklist/format. Floating Leasing Agent/Consultant Apr 2013 Jun 2014 Company Name － City State Leasing apartments three multifamily apartment communities. Helping current residents issues concerns best ability. Assisting maintenance scheduling service requests, buffer maintenance residents; following residents service requests. Walking model tour path, clubhouse, fitness center start day maintain professional appearance community; making sure marketing collateral prospects. Scheduling appointments tours; taking prospects tours community model apartments, gathering contact information prospects, following prospects three forms contact: email, phone hand written letter. Following telephone internet leads throughout day. Answering phones; filing; checking maintaining property associate email. Total Leases first year: 58. Maintain property renewal programs. Maintained 55% renewal rate The Fairington. Increased percentage residents The Fairington compliance company renter's insurance requirements. September 2013- 72%, April 2014- 99%. Complete weekly market analysis survey including (but limited to): Current market conditions, nearby acquisitions, miscellaneous property data. Follow quarterly marketing plans go marketing visits surrounding businesses. Typing new leases renewals; putting lease files together according National Apartment Association checklist/format. Construction Crew Member Jun 2012 Dec 2013 Company Name － City State Demolition homes retail space remodeled. Framing sheet rocking. Cleanup jobsite remodel build complete. Server Oct 2011 Feb 2013 Company Name － City State Construction Crew Member Jan 2002 Jan 2009 Company Name － City State Demolition homes retail space remodeled. Framing sheet rocking. Cleanup jobsite remodel build complete. Education BSBE Information Technology Present East Carolina University － City State (Online BSBE) Bachelor Science Appropriate Technology May 2012 Appalachian State University － City State Renewable Energy Green Technologies High School Diploma College Prep May 2005 Parkwood High School － City State Skills Office Administrative tasks: filing, market analysis, marketing plans, outreach marketing, answering multi-line phones, appointment scheduling, billing collections, typing. Microsoft Office: Word, Access PowerPoint, Excel, Outlook, Publisher. Mac Office Suit: Pages, Numbers, Keynote Proprietary Programs: RealPage/Onesite, ADP E-Time Management, Key-Trac System, Blue Moon, LeasingDesk, Weblisters, Property Solutions, LRO, MRI, SafeRent, Yardi. Technology Drafting Software: Revit BIM, AutoCAD, Windographer, C+ C++ programming languages. Accomplishments I received "Exceeds Expectations" end year performance reviews Ginkgo Residential Fairfield Residential. Volunteering Volunteered Watauga Extension teaching ESL (English Second Language) migrant farm workers Boone, NC 2007. Worked ASU Sustainable farm 2007. Worked ASU Biofuels Lab 2008.