STUDENT ATTORNEY CRIMINAL DEFENSE Summary Recent law school graduate, excited begin new career, offering skill innovative problem solving finding unique theories, ideas solutions create effectual case arguments. Works aggressively achieve continued success. Dedicated insurance professional 13 years experience investigating processing complex automobile insurance claims. Excels analyzing damages, causes, interpreting policies negotiating payment solutions. Effectively managed multiple high priority projects Takes pride providing exemplary customer service. Highlights Claims file management processes Litigation management Strong interpersonal communication skills Exceptional negotiator Experience negotiating health insurance liens Subrogation knowledge Strong insurance defense/personal injury background Professional personable Accomplishments Earned opportunity apply internship Professor sitting U.S. District Magistrate Judge due receiving one highest grades Advanced Legal Writing class. Recommended apply law clerk position Court Criminal Appeals. Awarded highest file quality score region first year team leader. Nominated selected among thousands employees travel Corporate Headquarters meet CEO Head Claims understand company culture process acknowledgment contributions region. Held position one 6 Claims Specialist Leads Texas Consistently performed high meets exceeds level areas include file quality, accuracy, efficiency work environment Selected supervisor assist file closures; resolve complex claim-processing issues; participate commercial reserves analysis; monitor claim status mentor capacity teammates. Experience Student Attorney Criminal Defense Aug 2015 May 2016 Company Name － City State Offered extensive case status explanations client. Advised clients rights. Explained legal process client answered questions help ease concerns. Conducted legal research facts investigation case litigation. Drafted necessary motions relevant case. Interviewed witnesses/Crime scene reconstruction Worked high profile writ habeas corpus Negotiated plea deals prosecutor Claims Specialist Lead Jan 2008 Jul 2015 Company Name － City State Managed files litigation worked closely defense counsel develop strategy bring cases resolution. Attended, negotiated resolved close 100 features mediation. Handled serious complex claims investigating, analyzing, determining extent liability concerning loss damages attempts affect fair settlement claimants insureds. Mentored new members claim staff. Entrusted $75,000 settlement authority. Team Leader Aug 2004 Jan 2006 Company Name － City State Responsible overseeing daily administration claims work flow assigned team. Supervised, coached, developed team ensure quality outcomes superior customer service. Monitored claims ensure file quality compliant established standards. Maintained accountability team performance. Mentored team members Casualty promotion Explored alternatives find innovative ways leverage opportunities team improve quality work/life balance. Claims Trainee Oct 2002 Aug 2004 Company Name Mastered basic claims handling high demand atmosphere. Property Damage Assessor- Estimated vehicle damages, managed preferred repair shops, informed customers. repair process, repair quality assurance Casualty Adjuster- Completed detailed review medical records/ bills, negotiated settlements attorneys, monitored files possible lawsuit potential. Education J.D. Law 2016 St. Mary's University － City State Coursework Criminal Justice Legal License Pending November 2016 Bachelor Arts English Literature 2000 Texas A&M University College － City State USA English Literature Training Risk Management Insurance coursework Extensive training auto insurance terminology/ processes (parts, repair medical procedures) Texas state's regulations Customer Service Delivery Commercial Specific Issues Skills Interpersonal communication, Customer service, File management, Insurance, Legal Research Writing, Litigation, Mediation, Medical record review, High level claim evaluation, Commercial needs, Negotiation, Processes, Quality assurance, Risk Management, Settlements, Strategy