FAMILY AND COMMUNITY ADVOCATE Professional Summary Affiliations Creative problem solver computer literate Experience Domestic Violence advocacy, conflict resolution, Trauma counseling community referrals Excellent communication, organizational information gathering skills Effective multicultural communication interaction skills Ability provide crisis services including suicide prevention Expertise Counseling (including in-home) group facilitation Expertise developing, implementing monitoring different projects and/or assignments Knowledge techniques used Mental Health Substance Abuse services/Cognitive Behaviorist Skills Self-motivated Team leadership Strong verbal communication Powerful negotiator Conflict resolution Extremely organized Client assessment analysis Work History 03/2015 09/2017 Family Community Advocate Company Name – City State Completion update applications leading financial assistance toward home heating cooling bills; well assistance towards rent mortgage payments at-risk low income, elderly disabled households. Referrals community resources needed. Completion applications Home Weatherization program agency Head Start Facilities. Compiled monitored case files. Coordinator VITA Tax program. Community Outreach 4x's yearly. Utilized technology solutions data entry. Community Outreach resulted 15% increase financial assistance. 01/2009 01/2011 Substance Abuse Counselor Company Name – City State Completed Psychosocial Assessments Treatment Plans determine eligibility provisional needs persons suffering Opiate Addiction. Monitored progress weekly individual group sessions, team staff meetings, random Urine Surveillance. Completed authorization T-19 reimbursements. Collaborated on-site medical team maximum services. Compiled monitored case files. Provided community referrals needed. Group leader. 01/2008 01/2009 Case Manager Company Name – City State Completed Psychosocial Assessments Treatment Plans. Compiled monitored case files. Utilized technology solutions streamline data entry report writing. Collaborated in-house community staff maximize services. Provided community referrals needed. Monitored daily living activities assess quality life status. Completed monthly stats. On clients seen services rendered. On-site case management resulted 45% reduction crisis situations. 01/2004 01/2008 Lead Case Manager Company Name – City State Completed Psychosocial Assessments Treatment Plans within Prison setting determine provisional needs discharging inmates area personal family adjustments, finances, employment, food clothing, housing, physical mental impairments. Developed implemented program curriculum. Compiled monitored case files utilized technology solutions streamline management tasks report submission. Supervisor trainer Masters Bachelor Interns. Provided employment services including resume writing, job leads, job retention. Case management resulted 50% recidivism reduction 4 year project. Virgil Joiner pg. 2. 01/2000 01/2004 Therapist Company Name – City State Completed Psychosocial Assessment Treatment Plans determine diagnosis provisional needs clients wide range. Mental Health Disorders including AODA. Assisted clients modifying negative attitudes behaviors weekly individual group session Urine Surveillance. Compiled monitored case files. Provided in-home therapy. In-home services resulted 60% increase client retention. Observed monitored client behavior responses treatment. 01/1998 01/2001 Psychotherapist Company Name – City State Completed Psychosocial Assessments Treatment Plans clients diagnosed wide range Mental Health Disorders. Directed clients modifying attitudes patterns negative behavior weekly individual sessions. Compiled monitored case files. Completed authorizations insurance reimbursement. Collaborated Psychologist Psychiatrist regarding diagnosis medication monitoring. Conducted in-home services including crisis intervention. Provided community resources needed. In-home services resulted 35% increase client retention. Observed monitored client behavior responses treatment. Skills streamline, agency, Case management, Counselor, Counseling, crisis intervention, client, clients, data entry, diagnosis, financial, insurance, meetings, Mental Health, progress, Psychiatrist, quality, report writing, Supervisor, Tax, therapy, trainer, Trauma, Treatment Plans Education 1995 MSW Social Welfare University Milwaukee City State Advanced Opportunity Fellowship Award *UW Milwaukee Field Placement Advisory Brd. Member *African American Student Achievement Award *Association Black Social Workers Book Fund Award 1993 BSW Social Welfare Concordia University Wisconsin City State Member: Student Social Work Club AODA Counselor/Social Work Intern *WCS/Wings Correctional Program, Milwaukee, WI AODA Counselor/Social Work Intern (Women In Need Greater Support) VA Medical Center City State