SALES ASSOCIATE Summary Experienced Manager HyVee Grocery Store excellent client project management skills. Action-oriented strong ability communicate effectively technology, executive, business audiences. Self-motivated dependable achieving high performance minimal supervision. Demonstrated ability complete tasks accurately despite interruptions competing demands. Detail-oriented organized Transportation Logistics Coordinator offers comprehensive background transportation management. Expert transportation operations, waste prevention safety compliance. HyVee broad background, including management, customer service general warehouse operations. Vast experience aspects loading transporting materials. Resourceful Hyvee Retech 2 years Hyvee ReTech 1year warehouse inventory management. Specializes increasing efficiency accuracy shipping receiving operations. Hyvee ReTech trained supply chain management extensive knowledge enterprise deployment systems. Hardworking specializing efficient loading merchandise on-time deliveries. Versed operational financial aspects fleet management, quality control, inventory control customer service. Successful 16+ year career shipping supply chain management. Dynamic results-oriented delivery professional specializing business operations transportation management. Excels organized recordkeeping client relations. Demonstrated ability complete tasks accurately despite interruptions competing demands. Experienced excellent client project management skills. Action-oriented strong ability communicate effectively technology, executive, business audiences. Self-motivated dependable achieving high performance minimal supervision. Creative professional extensive project experience concept development. Skills Quick learner Training development Change management Reports generation analysis Time management skills Operations management Excellent communication Excellent communication Client-focused Excel management, maintenance Experience 03/2007 03/2008 Sales Associate Company Name － City State Engage store team customers provide excellent customer service •Display positive attitude promote teamwork •Exhibit professionalism appearance conduct •Follow store procedures running cash register take initiative store tasks •Stock, price, organize products •Maintain cleanliness inside outside store 06/1998 09/2015 Crew Member Company Name － City State • Maintain fast speed service, especially rush times • Take orders customers input selections restaurant's computer systems • Assemble orders trays bags depending type order • Process large orders events • Count till end shift deposit money safe • Clean station thoroughly before, shift • Respond guest questions, concerns complaints make sure leave satisfied • Follow restaurant safety security procedures • Arrive time shifts stay shift completion Followed company safety standards, including food quality sanitation procedures. Vacuumed cleaned offices common areas, emptied trash cans restocked restroom supplies. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack hand trucks. Performed additional tasks keep dining room running smoothly. Used hot water, dish cloths sanitizing cleaning products wipe areas kitchen food prepared. Effectively communicated kitchen staff regarding customer allergies, dietary needs special requests. Greeted guests pleasant courteous manner. Operated check stand equipment including cash register, scanner scale. Prepared buffet salad bar dinner service. Delegated tasks team members optimize productivity. Emphasized fast, friendly customer service. Cleaned dishes detergent rinsing sanitizing chemicals 3-compartment sink. Conducted price checks cashiers service clerks. Diligently cleaned, sanitized organized food speed racks, food bins, dry storage racks chemical storage room. Greeted customers. Built attractive holiday seasonal displays merchandising program. Hand-washed dishes glassware thoroughly. Sprayed racked items hot water loosen remove food residue. Educated guests daily specials menu offerings, enabling make decisions appetizers, entrees desserts. Maximized table turns rotated seating maximum guest satisfaction. Devised unique events special promotions drive sales. Promoted endorsed company bring new business. Welcomed guests personable attitude smile, offering bring beverage orders reviewed menu. Welcomed guests personable attitude smile, offering bring beverage orders reviewed menu. 17 years merchandising experience. Fulfilled special order requests, including special occasion cakes party platters. Checked customers bagged items quickly. Correctly calculated charges, issued bills collected payments. Maintained facility compliant health codes, sanitation requirements license regulations. Ensured tables kept neat clearing away dirty dishes, wiping tables refreshing soft drinks water glasses. Complied health sanitation practices procedures. Executed cash transactions quickly accurately. Served guests food soon prepared, helped ensure eaten proper temperature. Directed managed functions dairy, frozen, produce bakery departments. Stocked displays new transferred merchandise. Routinely checked menus verify current, clean wrinkle-free. 04/2009 09/2016 Stock Associate/ Stock management Company Name － City State Resolved customer problems investigating issues, answering questions building rapport. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience. Directed strategic brand-appropriate marketing initiatives improve presentation maximize sales. Offered direction gave constructive feedback motivate team members. Informed customers product lines services offered company. Marked clearance products updated price tags. Worked team member provide highest level service customers. Helped customers select products best fit personal needs. Created strategies develop expand existing customer sales, resulted 50% increase monthly sales. Kept showroom clean maintained neat, orderly product displays. Balanced needs multiple customers simultaneously fast-paced retail environment. Performed assigned projects completed checklists efficient accurate manner. Oversaw daily operations Received processed cash credit payments in-store purchases. Described use operation merchandise customers. Shared product knowledge customers making personal recommendations. Exceeded personal sales goals 4 quarters row. Communicated information customers product quality, value style. Placed special merchandise orders customers. Opened closed store, included counting cash drawers making bank deposits. Recruited, hired, developed retained retail talent company. Built maintained effective relationships peers upper management. Educated customers product service offerings. Maintained friendly professional customer interactions. Answered customers' questions addressed problems complaints person via phone. Completed floor replenishment guarantee size availability promote customer satisfaction. Completed floor replenishment guarantee size availability promote customer satisfaction. Processed shipments maintained organized stock shelves. Kept current market product trends effectively answer customer questions. Held team member accountable achieving brand performance goals. Built customer confidence actively listening concerns giving appropriate feedback. Consulted customers latest styles trends. Managed team 20 employees concentrated whole store. Verified merchandising standards maintained daily basis. Offered exceptional customer service differentiate promote company brand. Communicated store policy violations leadership team timely manner. Unloaded trucks, stocked shelves carried merchandise floor customers. Exceeded targeted sales goals 30%. Delegated work employees based shift requirements, individual strengths unique training. Processed average 15-20 average per hour transactions day timely manner. Maintained visually appealing effective displays entire store. Communicated merchandise needs issues appropriate supervisors timely fashion. Communicated merchandise needs issues appropriate supervisors timely fashion. Demonstrated customers come first serving sense urgency. Opened closed store, including counting cash, opening closing cash registers creating staff assignments. Kept eye building premises loss prevention security purposes. Attended 10 team meetings month voice concerns offer constructive feedback others. Processed sales transactions accurately timely fashion.. Served liaison customers, store personnel various store departments. Answered customers' questions addressed problems complaints person via phone. Responsible ringing customers timely manner guaranteeing high level customer service. Compiled weekly monetary reports records store managers. 10/2016 10/2017 Hand Packer Company Name － City State •Safety First. Understand follow safety procedures, utilizing appropriate safety equipment times. Know obey traffic safety laws/regulations. •Remove chex, bloods, grade B, dirts cracks made packing process. •Be responsible obtaining correct boxes pack eggs. •Pack label boxes correctly. •Follow Standard Operating Procedures Good Manufacturing Practices. •Responsible carrying food safety quality duties following SQF polices/procedures relates job duties. •Will report food safety quality issues/concerns manager and/or quality team. •Follow GMP's food quality safety guidelines. •Maintain safe, clean organized work area times. •Keeping work area safe clean, according HACCP standards. •Keeping egg cartons, sleeves/flats, cubes, cases open pallets clean free contamination ensure highest food quality food safety. •Report problems Processing Management. •Perform tasks requested management. 07/2017 10/2018 Assembler Tech Company Name － City State Read interpret drawings, diagrams, blueprints, specifications, schematics, work orders, reports. Test product ensure conformance specifications. Set test apparatus conduct functional, operational tests evaluate performance reliability prototype production models. Review work activities management. Perform duties assigned management. Hours 6-2:30pm Monday- Friday. Overtime often required Must Mechanical Assembler experience This position responsible lay out, build, test, analysis, repair, modification production components, equipment, systems.The physical demands described representative must met employee successfully perform essential functions job. While performing duties job, employee required frequently stand and/or walk long periods time throughout day. The employee must occasionally lift and/or move 50 pounds unassisted. Visual acuity required job assembling/testing electrical components. Education Training 2000 High School Diploma Basic Fort Dodge High School － City State United States 3.0 GPA 2013 Diploma auto body Iowa Central Community College － City State United States Completed professional development Auto Collion Completed continuing education 3.2 GPA Certifications Member Institute Logistics Transport (MILT) Experience Customer Satisfaction Achieved high customer satisfaction professional installation [equipment]. Machine Troubleshooting Performed effective troubleshooting [machines/systems] [Number] per [week/month/year]. Purchasing Maintained inventory spare parts inventories completed purchase requisitions necessary. Requisitioned new supplies equipment. Completed tear downs existing structures prepared new construction. Project Management Used GSupply Solutions ShopTrakker manage projects. Quality Control Identified moved empty broken pallets proper areas.Adhered quality control procedures documented quality checks. Quality Control Identified moved empty broken pallets proper areas.Adhered quality control procedures documented quality checks. Scheduling Scheduled tracked repairs.Tracked processed purchase parts accounts payable. Project Planning Provided project controls, cost estimation, business support services technical line management. Programming Programmed general maintenance machinery including lathes band saws. Cleaned construction areas avoid hazards. Inventory Control Restocked organized items necessary directed. Operation Monitoring Watched indicators make sure machines working properly. Quality Control Identified moved empty broken pallets proper areas.Adhered quality control procedures documented quality checks. Documentation Reported documented unsafe conditions, equipment and/or injury. Product Inspection Inspected products ensure highest quality. Vendor Management: Saved 8% supply costs working closely suppliers ensure components met department quality standards. Machine Set Up Gave directions workers regarding machine set-up use. Preventative Maintenance Serviced equipment daily, reducing need annual new equipment, leading cost savings $90,000. Machine Repair Detected machine malfunctions problem-solved accordingly.Repaired, maintained replaced parts dies. Equipment Maintenance Performed routine maintenance equipment as-needed basis. Testing Inspected tested machinery equipment diagnose machine malfunctions. Inspection Inspected electrical systems, equipment, fixtures identify safety hazards replacement repair. Crew Management Interviewed, hired, trained evaluated team 25 construction employees. Safety Audit Led monthly safety audits monitor employee behavior ensure safe compliance company policies safety regulations. Maintenance Reduced equipment downtime 25% planned maintenance. Supervision Trained contract workers perform general warehouse duties company standards. Blueprint Reading Read blueprints, work orders, production schedules accurately determine job instructions specifications. Training Responsible providing vision guidance group 20 construction employees, training sufficient project plans procedures. Performed heavy labor lifthing 50 pounds hauling. Problem Diagnosis Used operational knowledge systems, parts components solve problems arose assembly. Highlights Automated paint mixing Tools maintenance Color matching Dent filling Estimate preparation Collision repair Surface preparation Customer service skills Strong work ethic Construction health safety Basic math skills Labor relations Construction means methods Blueprint reading interpretation Power tools Accurate measurements estimates Quality management systems Production line/assembly line Safety understanding Blueprint interpretation Solid independent worker Dependable independent worker Strong interpersonal skills Deadline driven Direct labor crew training Exceptional problem solver Quality control Team player Demolition Detail-oriented Customer service experience Strong communication skills Strong organizational skills Leadership Flexible work schedule Strategic project planning Blueprint reading OSHA Certified Excellent plan comprehension Lifting 100 lbs Timely project completion Hiring staffing Good following instructions Solid communication skills OSHA regulatory compliance English fluency Manual labor skills Establishing goals setting priorities Managing large crews High school diploma Interests Racing car race track Help wife Watching football baseball. Work cars Spend time family Languages English Personal Information Well, I 37 years old. Born rasied Fort Dodge, IA. Also, married Cassie Short wife 3years. But 7 years total. Having baby April 2019. My wife dog. He hyper dog good protector.