DIRECTOR OF INFORMATION TECHNOLOGY /CHIEF TECHNOLOGY OFFICER Executive Profile Strategic Planning Security Compliance Infrastructure Database Telecom Proficient leader excels dynamic-demanding environments maintaining clarity focus Skilled development implementation digital business technologies including Telecom Strength creating outstanding customer satisfaction Talented positive team building excels delivering high quality services An innovative technologist exceptional track record across entire technology lifecycle Experienced business acquisitions mergers Leads honesty, integrity, respect others alone commitment excellences Result-oriented established success Skill Highlights Contract Negotiation business support commercial office properties Cloud Technology implementation deployment Digital PBX, Cellular, Smart Devices VoIP Technology Deploy integrate accounting systems varies entities ERP deployment, implementation development Design implement complex interactive Web sites including Intranets SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis deployment Enterprise Application Development Deployment Enterprise Data Warehouses SQL Repositories Enterprise Backup, Recovery Storage Methodologies Enterprise Compliance Regulatory Solutions Security Analysis Deployment including cell phones mobile devices Design, deploy manage LAN,WAN data/voice using copper, fiber wireless networks Client/Servers Specialty servers Citrix Virtual, etc. Point Point Wireless Antenna Systems WiFi deployment Mobile App deployment Retail knowledge IT deployment support, Point Sales Bar-Coding systems Business Analysis Process Modeling Lean technology streamline mission critical business system processes Zero Based budgeting EBIDTA Policies Procedures (ITIL) Project, Network, Asset, Change Security Governance Management IT Consulting Professional Experience Director Information Technology /Chief Technology Officer January 2007 January 2015 Company Name － City State Provide expertise, vision leadership developing, implementing executing strategic tactical information technology initiatives align mission. Identify opportunities/risk apply best practice alignment company strategic plan, goals objectives. Accountable design scalable robust infrastructure secured platforms rapid yet controllable office expansion multiple states. Deliver Enterprise technology advancements streamlining processes plus data sharing integrations. Cultivate relationships negotiate contracts key vendors/suppliers support all-inclusive corporate branch offices. Create outstanding customer service satisfaction Support included several businesses; Law Firm, Car Washes, Real Estate holdings USA Direct Funding. Key Achievements: Moved fully outsourced IT support in-house IT. Align company strategic goals objectives. Recruit, train, mentor team members. Developed architecture implement strategic IT support plan. Direct staff, vendors project teams due-diligence, prioritization develop best practices. Initiate facilitate relationships across functional divisional organizations well develop relationships key vendors/suppliers. Establish support expanding branch offices through-out Pacific Northwest alone multiple associated companies Development multiple applications using data mapping input extract data varies databases Provided 7x24x365 data/telecom reliability Migration physical servers virtual cloud based technologies LOS customization providing better data entry, detailed milestones, alerts, dashboard information, etc. Paperless office introductions deployment CRM implementation integration LOS (Loan Origination Software) ERP implementation using data repository technology MPLS private network implemented data VoIP phone system developing virtual company network 4 digit calling, Instant messaging, video conferencing unified communications internal bridged cell phones smart devices Companywide deployment NEC VoIP phone system Companywide training center deployment Lean Office deployment data modeling locate improve processes (never-ending improvements) Intranet designed/Implemented provided sharable information company wide Designed/Implemented high performance secured data network including fail-over redundancy Enterprise Disaster Recovery plan along Business Continuity Plan Implementation High speed printers imaging technologies Implementation Evaluate established emerging technologies enhance current technologies architecture Implemented Electronic Data Integration Accounting, internal external websites SQL data repositories Performed compliance regulatory solutions align business compliance standards Deployed security risk monitoring management systems Deployed user support ticketing system inventory/asset tracking remote user management. Manager/Director January 2000 January 2006 Company Name － City State Ensure full delivery IT initiatives international spa manufacture including retail markets. Responsible IT directives alignment company strategic plan. Recruit, train, mentor technology team members. Develop implement strategic IT support plan. Direct staff, vendors project teams due-diligence, prioritization development. Initiate facilitate relationships across functional divisional organizations well developed relationships key outside vendors/suppliers. Member Strategic Planning, Budget ESOP committees. Key Achievements: Infrastructure Development. Systems infrastructure required complete reconstruction without interruption daily business. Below reflects many successful achievements. Implemented Nortel PBX System VoIP Switching. System provided linking several different off-site divisions enabling call transferred thru-out company. Successfully design, development integration several mission-critical applications providing sharable information maintaining data integrity. Implemented mentored outstanding support team. Implemented MAS200-500 accounting customized features including ERP. Implemented high level data security provided international data interaction using ISO guidelines. Implemented Supply Chain Security Management Systems. Designed implemented several high-end Web sites. Established real-time interactive accounting, manufacturing, vendor information increased sales, reduced manpower provided 7x24 information product ordering dealers customers. E-commerce (B2B, B2C, EDI). Implemented desktop internet faxing providing efficient time usage end-users, reduced printer support, paper &copper analog lines Successful implementation Lean Manufacturing Lean Office providedefficient time management resulted higher produced units, reduced inventory waste, increased bottom line. Implemented managed Tsumani 5 GHz Point Point, 100TX base full duplex wireless broadband system Corp. off-site Marketing R&D. The technology provided end-users robust data entry retrieval times. Added value provided IT department better resource utilization. Designed implemented ECM program. The application covered cradle grave information included inventory, budget, timelines, developments sign-off. Implemented VPN network Corp headquarters Retail Stores Division. Provided consolidation information, data backups application software hosted Corp. thus reducing redundant systems, manpower providing improved service. Education BS Information Technology Western Oregon University Information Technology Technology Belford University Technology Limited Energy Journeyman State Oregon Portland Community College Skills Accounting, accounting systems, streamline, Application Development, B2B, Backup, broadband, budgeting, Budget, Business Analysis Process, Citrix, Consulting, negotiate contracts, Contract Negotiation, CRM, Client, customer service, data entry, Data Integration, data modeling, Data Warehouses, databases, delivery, Disaster Recovery, due-diligence, E-commerce, EDI, ERP, faxing, features, functional, imaging, information technology, inventory, ISO, IT support, ITIL, LAN, leadership, Lean Manufacturing, Law, Loan Origination, Marketing, mentor, messaging, Office, Migration, Modeling, NEC, Enterprise, Network, networks, Nortel, PBX, phone system, Policies, printer, printers, processes, improve processes, Coding, Real Estate, real-time, Retail, Sales, Security Analysis, Servers, SQL, strategic, Strategic Planning, Supply Chain, user support, telecom, phones, time management, video conferencing, VPN, vision, VoIP, Web sites, websites, WAN