QA ENGINEERING TEAM LEAD Career Overview Eight years progressive technical experience quality assurance engineering computer software windows environment Strong practical theoretical knowledge software quality assurance tools techniques. Proven ability develop system test strategy methodology full-scale system integration testing quality, reliability, functionality computability. Expertise development IEEE compliant testing documentation Key contributor software development teams supporting release many new products release several major upgrades existing products Experience testing large complex client/server database applications Multi-platform product delivery experience PC system. Experienced windows graphical products, networking and/or data acquisition software experienced manual automated testing working projects diverse scope able expertise judgment within defined parameters. Strong knowledge automated manual black box testing, including acceptance, functional, regression, stress, compatibility integration testing techniques, bug reporting error handling. Responsibilities include review software requirement functional specification documents, participation code walk-trough assist design development test plan procedures To secure position allow exercise skills obtained education prior work experiences. Qualifications Analytical Problem Solving Stress Tolerance Communication Skills Leadership Skills Ability resolve non-routine complex business issues: Anticipate problems, develop alternate solutions manage execution successfully Ability maintain high energy level extended periods time Ability communicate clearly efficiently verbally writing. Ability develop maintain close working relationships end users, business analysts, documentation specialists, testers developers senior management Experience building leading close-knit teams demanding environment ambiguous undefined frequently changing requirements Work Experience Company Name March 2001 July 2001 QA Engineering Team Lead City State Imagicast(TM) first end-to-end service gives today's educated consumers exactly want retail floor- rich product information, personalization access unlimited inventory Internet combined immediate gratification in-store purchase. The primary responsibility quality Imagicast product line, lead QA team assigned Imagicast related quality tasks, established appropriate QA methods, inspections, tests documentation verify software quality prior release shipping product. Also, involved diagnosis product failures performance problems reported field. QA tasks applicable product included verifying operation DVD playback system, verifying operation peripheral devices (e.g. keyboard, printer) connected embedded system, verifying data collection functions wireless data network verifying presentation HTML pages internet device. Performed QA tests complex, multi threaded systems interpreting specifications product features designed appropriate test cases. Applied QA processes reveal functional performance problems affecting web pages real time embedded systems. Responsibilities included verifying data warehousing data mining applications used business intelligence, e-business server side applications, multi-channel business applications, personalization features, virtual inventory management applications typically found 'clicks mortar' business Company Name May 2000 February 2001 Quality Assurance Engineering Manager City State SenticaXchange(TM) mobile solution quickly enables alerts, two-way push pull transactions content delivery wireless devices well landline phones. The Sentica Xchange(TM) approach enables users applications initiate communication sessions complete transactions time, interact transact on-the-go subscribers receive immediate confirmation response telephones, cell phones, wireless application protocol (WAP) devices, PDAs (Palm VII, CE devices Pocket PC) pagers well build single implementation desired application enable text, voice, image video data communications devices. SenticaXchange(TM) System Administration Management Module functionality provides full access customer information touch-point enterprise customer employees interact customer. These applications provide breadth functionality needed succeed competitive wireless business. Primarily responsible performing analysis existing job flows, coordination update systems documentation, providing proposals change needed assisting test execution Performed analysis Test Document design different projects within SenticaXchange(TM) including ADT GUI Tool Application Development Tool, Composer API SAM System Administration Management, interface utilizing UNIX Oracle/SQL, various network protocols. Company Name November 1998 May 2000 QA Lead Customer Care/Service Applications City State Oracle Customer Care/Service Applications full business process management provided functionality support, scheduling dispatching spare parts, logistics, service billing field service well contracts. Rounding offering, customer care functionality provides full access customer information touch-point enterprise customer care agent employees interact customer. These applications provide breadth functionality needed succeed competitive support, field service depot repair business. Full business process management provided functionality support, scheduling dispatching, spare parts, logistics, service billing mobile field service well contracts the. Rounding offering, customer care functionality provides full access customer information touch-point enterprise customer care agent employees interact customer. Performed analysis Test Document designfor Oracle Customer Care/Service Applications including Oracle Telephony Management (OTM) system. OTM high-volume cross-platform interface engine utilizing UNIX 10.x/C++, Oracle/SQL, various network protocols. Primarily responsible performing analysis existing job flows, coordination update systems documentation, providing proposals change needed assisting test execution Oracle Maintenance Repair Overhaul (MRO) System Resource Planning Modules (SRP) Performed high- medium-level analysis Maintenance Repair Overhaul (MRO) System Resource Planning (SRP) Modules within Oracle Applications. These systems decentralized running various platforms. Primarily responsible oversight QA Testing process deliverables. Provided detailed recommendation, including complete time cost estimations, test processes including direction, management, oversight activities involved defining related requirements, infrastructure, standards, training, support, methods, procedures. Also heavily involved strategic planning related corporate-wide Year 2000 certification. Coordinated end-user systems support staff training. Administered issues management, required escalations, jeopardy notifications, resolutions. Provided verbal written status reports senior-level management regular basis. Worked closely civil software engineers create easy use understand informational product NT 4.0 environment Provided change, risk, implementation management. Held ultimate responsibility deliverables, status reports, final product delivery Designed developed QA Test Plan manual automated Test Scripts quality assurance Windows-based applications functionality. Responsibilities included coordination application support activities, application analysis testing, well operating system support maintenance. Also assisted coordination delivery end-user training Company Name February 1998 November 1998 Mail Software Quality Engineer II City State As Quality Assurance Manager role responsibility included leading QA team black box white box testing distributed architecture system client server components proactively involved code walk trough design review meetings learn product great understanding software developed able execute testing low-level communications protocols backend database systems. Lead developing test plans, test cases regression suites make sure test plans executed results communicated developed strategies together development QA team improving quality/testability components usability final products. Company Name September 1997 February 1998 Senior Quality Assurance Analyst City State Foster City Electronic Invoice Presentment new enhancement Visa e-Pay Service provides Member Financial Institutions ability offer Billers Retail Customers electronic invoice delivery capability. EIP system based Windows NT 4.0 platform developed using Visual Basic Access database back end. System performs data transport via following communication channels: MS Exchange, Virtual Area Network (VAN) LAN, CompuServe Sprint-Net Responsible developing low-level QA Test Plan QA Reference Documentation QA Findings Document Pilot project. Assist development new testing methods procedures, improving testing efficiencies. Recommended methods automating testing using QA Partners tool Perform Acceptance, functional, GUI usability, error handling stress regression testing using black box gray box testing techniques. Validate data integrity security presented levels data transport: verify transmission completeness database, compare input output using MS-DOS batch file, check files format known set templates, test data encryption password protection Interviewed new applicants QA Analyst positions project Trained new members team first days Assigned responsibilities team members wrote daily status reports, included summery activities performed shift, Project Lead. Presented QA Group Department meetings QA Team Lead conference calls every 4 hours, included report progress testing cycle. Made sure needed support provided QA Team Developing Team. Performed manual automated testing application. Entered open/found Drs/bugs TRACKER bug tracking database verified Drs/bugs close/fixed. Wrote executed test cases acceptance, boundary, performance, regression, volume stress testing. Developed performed automated test cases using QA Partner 4.0 Windows NT environment. Wrote "The Findings Document" summary document QA Team analyses, findings, suggestions and/or concerns found testing cycle project Company Name March 1993 September 1997 Software Quality Assurance City State Day-Timer Organizer 2.0 Windows 3.1/3.11 personal manager advanced features (works Day-Timer brand name paper different format).-personal manager advanced features (works Day-Timer brand name paper different format). Test Client/Server Application database application developed non-profit organization (Clients, donators, employees, events, etc.). The database developed MS Access MS Visual Basic. It runs Windows 95. Test functionality application creating, modifying deleting records. Provide regression, acceptance, unit integration testing. Create execute cases regression testing designating areas testing. Develop automated test suites utilizing QA Partner 3.5, emphasized testing features Printing Envelopes Labels, User Preferences, Startup Screen. Entered bugs Lotus Notes bug tracking database, verified bugs Education Training National Education Center Management City State US 08/93-02/94 Management Minor, National Education Center, San Francisco, California Kensington Training Program City State US 08/93-02/94 Testing Computer Software, Kensington Training Program, San Mateo, California Technion University BS Electrical Engineering City IL 01/90-05/93 BS Electrical Engineering Technion University Haifa, Israel Certifications National Education Center Professional Affiliations Electronic Invoice Presentment new enhancement Visa e-Pay Service provides Member Financial Institutions ability offer Billers Retail Customers electronic invoice delivery capability. EIP system based Windows NT 4.0 platform developed using Visual Basic Access database back end. System performs data transport via following communication channels: MS Exchange, Virtual Area Network (VAN) LAN, CompuServe Sprint-Net Responsible developing low-level QA Test Plan QA Reference Documentation QA Findings Document Pilot project. Assist development new testing methods procedures, improving testing efficiencies. Recommended methods automating testing using QA Partners tool Perform Acceptance, functional, GUI usability, error handling stress regression testing using black box gray box testing techniques. Validate data integrity security presented levels data transport: verify transmission completeness database, compare input output using MS-DOS batch file, check files format known set templates, test data encryption password protection Interviewed new applicants QA Analyst positions project; Trained new members team first days; Assigned responsibilities team members wrote daily status reports, included summery activities performed shift, Project Lead. Presented QA Group Department meetings QA Team Lead conference calls every 4 hours, included report progress testing cycle. Made sure needed support provided QA Team Developing Team. Performed manual automated testing application. Entered open/found Drs/bugs TRACKER bug tracking database verified Drs/bugs close/fixed. Wrote executed test cases acceptance, boundary, performance, regression, volume stress testing. Developed performed automated test cases using QA Partner 4.0 Windows NT environment. Wrote "The Findings Document" summary document QA Team analyses, findings, suggestions and/or concerns found testing cycle project Skills Quality Assurance, Testing, Access, Qa, Cases, Database, Regression Testing, Visual Basic, Client/server, Clients, Integration, Integration Testing, Integrator, Lotus Notes, Microsoft Windows, Ms Access, Ms Visual Basic, Printing, Software Quality Assurance, Windows 95, Electrical Engineering, Documentation, Network Protocols, Oracle, Proposals, Sql, Unix, Qa Test, Test Plan, Test Cases, Application Analysis, Application Support, Automated Test Scripts, Basis, Billing, Business Process Management, C++, Contracts, Dispatching, Issues Management, Logistics, Maintenance, Maintenance Repair, Planning Modules, Process Management, Qa Testing, Scheduling, Staff Training, Strategic Planning, Systems Support, Telephony, Test Scripts, Training, Graphical User Interface, Gui, Wireless, Black Box, Usability, Adt, Api, Application Development, Pocket Pc, System Administration, Systems Administration, Telephones, Voice, Wap, Retail, Retail Marketing, Team Lead, Architecture, Database Systems, Design Review, Engineer, Quality Engineer, Software Quality Engineer, Test Plans, White Box, White Box Testing, Black Box Testing, Data Acquisition, Databases, Db2, Dbase, Dbase Iv, Excellent Verbal And Written Communication Skills, Ftp, Ieee, Internet Explorer, Ipx, Java, Javascript, Linux, Ms Office, Netbeui, Netscape, Networking, New Products, Novell, Operations, Problem Solving, Rdbms, San, Software Development, Software Testing, Solutions, Storage Area Network, Structured Software, System Integration, Tcp, Tcp/ip, Virtual Machine, Visual Test, Vm, Assurance Analyst, Automated Testing, Back End, Data Integrity, Dos, Encryption, Exchange, File, Invoice, Lan, Ms Exchange, Ms-dos, Progress, Security, Business Intelligence, Collection, Data Collection, Data Mining, Data Warehousing, E-business, Embedded Systems, Html, Inspections, Inventory, Qa Engineering, Real Time, Real Time Embedded, Real Time Embedded Systems, Shipping, Wireless Data