ENGINEERING TECHNICIAN Professional Summary Engineering Technician specializing quality control sector. Analytical thinker skilled collecting data executing product testing procedures precision ease. Results-driven focused Engineering Technician successful prioritizing safety, promoting cost-effective solutions exceeding customer expectations. Determined Maintenance Worker skills performing routine operation checks work equipment always exercising safety measures limit injuries. Hardworking employee [2] years carrying oral written instructions effectively efficiently. Uses constructive criticism improve skills job performance. Safety-minded Maintenance Worker tasked troubleshooting, general plumbing minor electrical work. Enthusiastic professional promoting excellent attendance record willing assist team members completing assigned tasks. Organized dependable candidate successful managing multiple priorities maintaining strong work ethic exhibiting positive attitude. Willingness take added responsibilities meet team goals. Friendly student available weekend, evening andholiday shifts. Considered hardworking, punctual driven. To seek maintain full-time position offers professional challenges utilizing interpersonal skills, excellent time management problem-solving skills. Dedicated Customer Service professional knowledge service delivery proven multitasking abilities. Committed maintaining professional relationships increase profitability drive business results. Customer Service Representative bringing top-notch skills oral written communication, active listening analytical problem-solving skills. Enhances customer experiences employing service-oriented behaviors, understanding customer desires providing customized solutions build loyalty. Skills Installation Strong leader/team leader Customer service Cash handling Self starter Excellent communication skills Power hand tools Willing learn Repair Work Planning Groundskeeping Landscaping Handheld Computers Pressure Washing Safety Monitoring Compliance Mechanical Repair Critical Thinking Facilities Painting Repair Heavy Object Lifting Troubleshooting Diagnostics Work History Engineering Technician 01/2018 12/2020 Company Name City State Read interpreted blueprints, technical drawings, schematics computer-generated reports. Followed verbal instructions hand sketches adapt modify tooling. Applied engineering principles develop operate electrical, mechanical data processing systems. Performed work according project schedules high quality standards. Collaborated engineers new product introduction phases develop verify design changes. Tracked hours expenses project, detailing action charge. Improved product quality customizing tools eliminating variability. Warehouse Worker 01/2016 11/2019 Company Name City State Operated pallet jacks material moving equipment receive transport items various warehouse locations. Alternated goods inventory observing first-in first-out approach keep shelves organized properly stocked. Used hand-held devices computers record monitor inventory levels completed audits uncover address inaccuracies. Acknowledged safety issues contacted shift supervisor regarding concerns quick resolution. Loaded, unloaded moved material storage production areas. Consistently lifted materials weighing much [Number] pounds. Simplified shipping receiving processes improved workflow. Operated company vehicles heavy equipment focus safety risk management. Checked packages merchandise damage notified vendors. Processed incoming shipments upon package receipt scanning boxes envelopes using [Software] update system. Placed incoming inventory optimal storage locations promote continued accuracy easy retrieval. Wrapped pallets shrink wrap prior loading. Updated daily logs regular shift activities incident details. Recorded information, shortages discrepancies keep records current accurate. Measured dimensions finished pieces conformance specifications. Cleaned maintained warehouse compliance OSHA safety standards. Evaluated supplies product inventory check quality quantity issues returned unacceptable materials vendors. Identified inadequate materials faulty equipment brought supervisors' attention. Managed product staging efficiently transfer items receiving, storage shipping locations. Performed general housekeeping cleaning tasks, including sweeping, pulling weeds power washing. Readied product pallets optimal storage shipment, carefully organizing boxes balancing weight. Inspected work areas cleanliness obstacles removed cartons boxes keep work areas organized hazard-free. Labeled accurately moved customer orders meet shipment timetables minimize errors. Completed [Number] customer orders day warehouse setting. Operated RF scanners track merchandise verify contents containers. Moved products sizes using overhead cranes, forklifts equipment, consistently meeting challenging performance goals. Kept documentation records accurate up-to-date latest data prevent errors processing delivery. Maintained strong vendor connections arranging pricing delivery structures managing specific shipment paperwork concerns. Customer Service Associate 06/2014 07/2016 Company Name City State Developed actualized customer service initiatives decrease wait times. Maintained customer satisfaction forward-thinking strategies focused addressing customer needs resolving concerns. Provided primary customer support internal external customers. Developed community reputation commitment customer satisfaction strong client relationships. Maintained accurate current customer account data manual forms processing digital information updates. Collected customer feedback made process changes exceed customer satisfaction goals. Resolved concerns products services help retention drive sales. Improved operational efficiencies managing customers requests, store inventory, transactions, new purchase orders pricing needs. Improved customer satisfaction ratings addressing issues fostering timely resolution. Informed customers special promotions provided detailed information various products. Recommended products customers, thoroughly explaining details. Responded customer requests products, services company information. Answered customer telephone calls promptly avoid on-hold wait times. Cultivated customer loyalty, promoted repeat customers improved sales. Education Schenck Civilian Conservation Center City State GED 08/2017