SR. HR CONSULTANT Executive Profile Ambitious Human Resources professional creates strategic alliances organization leaders effectively align support key business initiatives. Possess ability build retain high performance teams hiring, developing motivating skilled professionals. A results-oriented Human Resources Professional demonstrated ability deliver mission-critical results, entrepreneurial attitude offering outstanding presentation, communication cross-cultural team management skills. Skill Highlights Proficient Microsoft Word Suite (Word, PowerPoint, Excel, Outlook Access) Kronos Timekeeper Hyperion PeopleSoft Project Management Leadership/Communication Skills Employee Relations Market research analysis Core Accomplishments Project Management: Initiated "Caught You Serving" program recognize highlight employees departments exceeded patient outcome goals provided exceptional customer service. This program resulted 33% improvement patient satisfaction scores 180 day period. Assisted Executive Team aligning departments reduce service redundancy utilizing untapped resources create billable services. Through job redesigning, reduced total compensation budget $400k. Human Resources: Spearheaded new healthcare provider program increased retention 22%, overall 93% retention rate. Instituted monthly HR file audit ensure compliance accuracy approximately 575 FTE's 63 subcontractors employee files. Reviewed revised employee handbook address redundant employee issues resulted 25% reduction TWC claims. Staff Development: Launched well-received program professional development courses staff. Mentored coached employees resulting 20% increase productivity. Developed compentency map per job family improve performance evaluation. Reduced turnover 15%. Negotiated benefits 575 FTE's wake Obamacare. Professional Experience Company Name City State Sr. HR Consultant 01/2014 Current Spearheaded Coach One Project resulting 50 increase revenue. Accountable attracting retaining including overall customer satisfaction. Created new revenue streams business owner surveys Generated new business networking local Chambers business referral groups Increased profits 60% one year restructure business line. Strengthened company's business participating speaking engagements. Developed directed strategy launch new product landed 1st customer 60-90 days post-launch. Company Name City State Director Human Resources 01/2013 06/2014 Administered policies relating phases human resources activity. Identified legal requirements government reporting regulations affecting human resources functions ensures policies, procedures, reporting compliance. Recruited, interviewed, selected employees fill vacant positions. Planned conducted new employee orientation foster positive attitude toward lab's goals. Maintained records personnel transactions hires, promotions, transfers, performance reviews, terminations, employee statistics government reporting. Coordinated management training interviewing, hiring, terminations, promotions, performance review, safety, HIPAA, sexual harassment. Advised management appropriate resolution employee relations issues. Responded inquiries regarding policies, procedures, programs. Administered maintained records benefits programs life, health, dental disability insurances, pension plans, vacation, sick leave, leave absence, employee assistance. Investigated accidents/incidents prepared reports insurance carrier. Prepared budget human resources operations. Prepared employee separation notices related documentation, conducted exit interviews. Created maintained job descriptions. Developed maintained human resources system meets Executive Management's needs. Managed affirmative action equal employment opportunity programs. Ensured employee adherence company policies practices including, limited to, issues client confidentiality, ethical legal behavior. Strategic business partner CEO streamline costs, increase efficiency, maximizing benefits stakeholders. Collaborated Administrators Director Nursing project reduce hospital readmission at-risk patients. Company Name City State Human Resources/Education Instructor III 01/2009 11/2012 Forecasted customers' needs utilizing Need Assessments assigned departments plan, design, develop, implement, evaluate educational programs. Developed Leadership Management/Supervisor level courses well track pre-course post-course progress. Facilitated New Hire Leadership Orientation. Instructed Mandatory Classes required Harris County Hospital District Federal Government update policies real-time. Organized logistics course offerings. Instructed CPR, SAMA, Driver's Safety courses Harris County Hospital District. Collaborated interdisciplinary team members develop hospital-wide workshops/seminars provide applicable training and/or coaching. Prepared statistical analysis course evaluations educational offerings revise programs according Performance Program Improvement initiatives. Liaised VP Human Resources meet Joint Commission's Guidelines Survey Readiness Human Resources Department. Project Manager Harris County Hospital District's Literacy ESL Initiative. Collaborated Harris County's LBJ Hospital's Administrator Hospital Readmissions Project reduce costs improve patient outcomes. Developed 14-week course employees utilize resource obtaining improving core supervisory competencies. Developed "Let's Break Customer Service" series classes clinic Administrators. Company Name City State Administrative Manager 07/2007 09/2008 Responsible human resource management staff including recruitment, selection, wage determination, promotions, employee relations, explanation benefits, disciplinary actions, credentialing, performance appraisals. Managed reconciled faculty's research grant accounts, PRS Funds, Kronos Timekeeper well communicated balances monthly basis. Collaborated faculty ensure compliance, training, institutional departmental goals met. Analyzed data reported results monthly meetings. Prepared, justified, administered, monitored budgets section. Provided budgetary financial reports well analysis over/under budget detail assigned projects cost centers. Approved RFPs, travel, check reimbursements, acquisitions, leave requests section. Prepared weekly clinic, lecture, Grand Rounds, on-call schedules clinical research faculty ensure effective efficient patient care. Developed ensured accuracy grant proposals, budgets, RFP's, contractual agreements. Ensured integrity confidentiality department records confirmed faculty staff compliance internal controls, HIPPA, Joint Commission, privacy regulations. Collaborated across sections special projects. Company Name City State Media Specialist 08/2005 07/2007 Taught Research Techniques Grade School Middle School students. Prepared budgets circulation guided superintendent principal selection acquisition materials equipment. Provided effective leadership developing, implementing evaluating plans comprehensive school media program. Responsible department's operational functions, training students, faculty staff utilization new existing online resources. Position held completing MBA. Company Name City State Business Unit Vice President Human Resources Branch Manager 01/2000 03/2005 Liaised Executive Vice President Global Oil Gas Power, team Relationship Managers, representatives customers strong communication, critical thinking interpersonal skills effort deliver effective efficient products clients. Created reports presented Executive Management Annual Budgets, Client Risk Management Reports, Monthly/Quarterly Revenue Expense Reports, Revenue Forecasting, Doubtful Debtor Reports, presentations, financial spreadsheets, analytical/statistical ad hoc reports. Acted primary contact RFPs, internal federal audits advised Branch Manager recommendations maintain compliance. Conducted employee performance appraisals, mid-year reviews, compensation, employee relations, bi-weekly time approvals, promotions, new hire orientation, wage determination, filing I-9s, annual mandatory training, employee screening, explanation benefits, coaching, training development. Developed administered Leadership Sales Training conjunction outside vendor. Functioned Project Manager various local global projects responsible creating presenting analytical reports project. Assessed training needs staff ensured efficient training timelines met (via internal external sources). Coordinated confidential meetings Executive Management. Company Name City State Bank Officer 10/1998 01/2000 Trained Relationship Bankers globally manipulating bank's internal software (CIDAR) ensure efficient marketing tracking clients' progress monthly annual basis. Coordinated Regional Global Account Planning internally published results Executive Management. Created implemented databases storing quantitative data related top-tier clients Industry Planning North America. Trained Business Development Coordinator, Executive Assistants, contractors. Selected assist restructuring bank conjunction consultant firm. Company Name City State Human Resources Consultant 09/2008 01/2009 Assisted coordination Employee Satisfaction Survey (YOU COUNT) generated statistical reports Executive Leadership. Collaborated physicians develop coordinate Physician Satisfaction Survey generated statistical reports Executive Leadership. Delivered FISH Philosophy State required sections New Employee Orientation. Coordinated generated reports Leadership Development Courses ROI Work Projects. Facilitated Leadership Orientation campus CMC sites. Assisted department UTMB Recognition Events (Service Awards GEM Program). Collaborated UTMB Recruiters facilitate Job Fairs classes (i.e. Resume Writing, Interviewing Job Search) employees whose employment affected Hurricane Ike. This position eliminated due aftermath Hurricane Ike). Education Doctorate Business Administration Leadership December 2016 Walden University City State Leadership Master Business Administration Finance May 2006 University St. Thomas City State Finance Bachelor Science Political Science Business Management August 1990 Texas A M University City State Political Science Business Management Professional Affiliations American College Healthcare Executives (ACHE) Society Human Resources Management (SHRM) National Bay Area Chapter Association Talent Development HR Houston AMOCO Select Business Partners Rotary League City Clear Lake Chamber Commerce League City Chamber Commerce (Ambassador Member) Texas City/La Marque Chamber Commerce Bay Area Houston Economic Partnership Alliance (Small Business Committee; BAHEP Cares Veterans) Skills Proficient Microsoft Office HRIS systems. Extensive HR experience including strategic talent acquisition, orientation, benefits, compensation, employee retention, training development, employee relations, labor laws, implementing compliance, policies procedures. Expertise management, analysis, researching market trends, performance improvement, forecasting. Excellent interpersonal, coaching, conflict resolution skills.