OFFICE MANAGER/MANAGING DIRECTOR Professional Summary Innovative, customer-oriented healthcare administrator background managed, ambulatory long-term care. Strong background quality assurance, claims analysis management principles practices. Seeking leadership role within integrated delivery system. Skills Strong p resentation skills Accomplished leader Patient evaluation/intervention Professional bedside manner Adept prioritizing/managing deadlines Patient-focused care Trained pre- post-surgical care Competent physical assessments Minor surgery assistance awareness Work History Office Manager/Managing Director 02/2014 Current Company Name – City State Overseeing entire clinical department ensuring physician orders followed requested Overseeing office staff daily operations company Day day problem solving departments office, well taking problematic phone calls departments Hiring training new office staff Hiring training new doctors physician assistants, completing necessary paperwork Enrolling doctors PAs Medicare malpractice insurance Setting new employees Practice Fusion Payroll Communicating doctors physician assistants daily basis ensure day running smoothly resolving issues may Marketing home health companies Company payroll Quality Assurance. quality assurance 04/2013 02/2014 Company Name – City State Liaising patients, nurses, doctors, pharmacists various medical personnel daily basis provide utmost service involved patient care. Follow patients, doctors nurses ensure everything accomplished required. Inputting patient information doctor's notes electronic medical Records. Ordering following laboratory diagnostic workup requested doctor, well calling medication pharmacy. Recruited, hired, trained coached average [number] new employees per year. Established maintained systems safely met residents' needs. Skillfully developed departmental goals, objectives, standards performance, policies procedures. Developed system staff communication ensured proper implementation treatment plans comprehensive patient care. Consistently complied applicable laws regulations ensured facility adhered Medicare Medicaid regulations. Interpreted communicated new revised policies staff. Established oversaw implementation effective budgeting accounting system improved efficiency reduced costs. Developed achieved financial growth goals. Continually maintained improved company's reputation positive image markets served. Encouraged creative thinking, problem solving, empowerment part facility management group improve morale teamwork. Routinely collaborated department managers correct problems improve services. Supervised managed daily activities clinical team consisting [number] physicians, nurses support staff. Facilitated on-going assessment patient/family needs implementation interdisciplinary team care plan. Investigated reported issues relating patient care conditions might hinder patient well-being. Led clinical team delivering care services promoted optimal resident health. Volunteer 09/2011 05/2013 Company Name – City State Interviewed patients obtain medical information, weight height measurements vital signs. Documented patient information obtained interviews. Completed clinical rotations Geriatrics. Responsible primary care, case management, medication management. Assessed patients documented medical histories. Evaluated patient care needs, prioritized treatment, maintained patient flow. Assisted doctors surgeries non-invasive procedures. Collected blood, tissue laboratory specimens prepared lab testing. Performed vitals/glucose testing assisted administering injections urinalysis. Managed care post-operative patients discharge. Accurately recorded reported test results according established procedures. Healthcare 01/2009 01/2011 Company Name Effectively communicated patients convey information procedures clear, concise manner. Consistently updated patient charts, performed blood work, assisted doctors surgery, conducted patient physicals, aided patient therapy sessions. Loretto Hospital. Bethany Hospital. Education M.D. 1 2011 WINDSOR UNIVERSITY SCHOOL OF MEDICINE City Top [Number] class Continuing education [Topic] Awards School Diligence Award 2005 Writer's Craft Award – 2005 World Issues Award 2005 Skills charts, concise, Hiring, insurance, notes, Marketing, office, Payroll, personnel, problem solving, Quality Assurance, phone Additional Information AWARDS: School Diligence Award 2005 Writer's Craft Award 2005 World Issues Award 2005 VOLUNTEER: ANN AND ROBERT H. LURIE CHILDREN'S HOSPITAL, Chicago, Illinois Formerly Children's Memorial Hospital