MONITOR TECH Summary Knowledge modern office methods procedures, filing, telephone techniques, office equipment. Ability speak clearly concisely. Ability perform duties speed accuracy without immediate constant supervision. Ability use good judgment recognizing scope authority. Ability learn, interpret apply office practices procedures. Ability establish maintain good working relationships co-workers general public. Ability perform duties critical deadlines Accomplishments Quick learner Reports generation analysis Computer proficient Microsoft Office Experience Company Name January 2014 Current Monitor Tech City State Document otherwise report observations patient behavior, complaints physical symptoms nurses. Company Name March 2007 December 2013 Health Unit Clerk City State Answer telephones direct calls appropriate staff. Operate office equipment, voice mail messaging systems, use word processing, spreadsheet, software applications prepare reports, invoices, financial statements, letters, case histories, medical records. Schedule confirm patient diagnostic appointments, surgeries, medical consultations. Receive route messages documents, laboratory results, appropriate staff. Prepare correspondence assist physicians medical scientists preparation reports, speeches, articles, conference proceedings. Retrieve patient medical records physicians, technicians, medical personnel. Release information persons agencies according regulations. Process patient admission discharge documents. Assign patient diagnosis-related groups (DRGs), using appropriate computer software. Transcribe medical reports. Company Name May 1999 March 2008 P.B.X. Operator City State Operate telephone switchboards systems advance complete connections, including local, long distance, pay telephone, mobile, person-to-person, emergency calls. Answer incoming calls, greeting callers, providing information, transferring calls taking messages necessary. Page individuals inform telephone calls, using paging interoffice communication equipment. Monitor alarm systems ensure secure conditions maintained. Contact security staff members necessary, using radio-telephones. Offer special assistance persons unable dial emergency situations. Interrupt busy lines emergency warrants. Route emergency calls appropriately. Company Name January 2006 February 2007 Warehouse Supervisor City State Keep records employees' attendance hours worked. Confer supervisors coordinate operations activities within departments. Direct coordinate activities employees engaged production processing goods, inspectors, machine setters, fabricators. Company Name January 2004 December 2005 Warehouse Shipping Receiving City State Warehouse Shipping Receiving Obtain customers' names, addresses, billing information, product numbers, specifications items purchased, enter information order forms. Prepare invoices, shipping documents, contracts. Receive respond customer complaints. Verify customer order information correctness, checking previously obtained information necessary. Collect payment merchandise, record transactions, send items checks money orders processing. Inspect outgoing work compliance customers' specifications. Company Name January 2002 December 2003 Front Office Receptionist City State Communicate customers, employees, individuals answer questions, disseminate explain information, take orders, address complaints. Answer telephones, direct calls, take messages. Operate office machines, photocopiers scanners, facsimile machines, voice mail systems, personal computers. Open, sort, route incoming mail, answer correspondence, prepare outgoing mail. Maintain update filing, inventory, mailing, database systems, either manually using computer. Complete mail bills, contracts, policies, invoices, checks. Education High School Diploma City State US Flint, MI, US High School Diploma Flint Central High Flint, MI High School Diploma, Jun 1985 Skills Telephones, Invoices, Greeting, Incoming Calls, Security, Switchboards, Clerk, Medical Records,MS Word, Office, Billing, Shipping, Shipping And Receiving, Database Systems, Filing, Incoming Mail, Inventory, Receptionist, Adp, Clients, Jms, Microsoft Office, Office Assistant, Office Management Skills.