MANAGER OF GOLF OPERATIONS Career Focus Innovative creative business leader proven track record managing business operations large scale conception launch, driving brand growth improving sales. Experienced manager recognized building strong client customer relationships leveraging excellent negotiating skills achieve brand success. Respected business manager extensive experience golf industry adept identifying emerging trends opportunities. Passionate business development specialist, skilled impacting visibility, profitability, performance brand orchestration competitive market intelligence. Track record developing highly successful campaigns within budget, schedule surpassing corporate goals. Excellence creating managing revenue streams. Adept leading example, marshaling resources creating professional atmosphere accomplish objectives. Effective communicator strong motivational skills ability support operational goals meet business team objectives. Exceptionally skilled professional demonstrated excellence building driving superior operation success, strategic planning. Champion program/project development operations. Analytical, intuitive expert proven record reaching target customers identifying emerging trends. CORE COMPETENCIES Business Operations Customer Service Marketing Sales Communication Negotiations Administrative Management Staff Supervision Workflow Optimization Productivity Improvement Project Management Technical Troubleshooting Quality Control Adaptive Business Development Operations Management P&L Brand Development Vendor Relations Market Trends Professionalism Team Leadership Strategic Analysis Territory Development Analysis Planning Resource Optimization Cost Reductions Strong work ethic Continuous Improvement Summary Skills Photoshop, ImageReady, MS Project, MS Office (Word, Access, Excel, PowerPoint) Web/Multimedia: ColdFusion, Flash, search optimization, Web server administration, content management systems Professional Experience Manager Golf Operations Company Name City State Spearheaded management daily operations necessary maintain profitable, golf facility corporation. Strategically utilized strong understanding Marketing, Event Management Sales drive revenue golf operation Developed launched integrated, multi-channel packet, catalog, web direct marketing campaigns propelled sales $700K (2012) projected $1.2M 2013 year-end. Led market launch 21 new products. Identified opportunities, researched new product possibilities, collaborated team created campaigns generating $500K sales. Created Web transformation previously archaic intranet dynamic website improving communication. Wrote catalogs, course guides training brochures enhanced sales reps' understanding complex product features services help membership. Showed enthusiasm performing ongoing customer/market research demographic profiling identify capitalize unmet market needs get retain members. Leveraged strengths cost-effective marketing management account negotiations end year average 15% budget (without compromising business growth goals). Banking Officer Company Name City State Developed relationships business-to-business clients. Used integrated approach create balanced programs clients build respective brands businesses using FirstBank financing. Selected Accomplishments: Managed FirstBank branch location's tellers, cashiering, front office, opening closing procedures, knowledge sharing, sales goals reviews Provided expedient service cited key consistently high client focus 10% increase referrals 2012. Ensured files complete prior underwriting hand-off coordinated effectively title companies ensure smooth closings. Successfully processed challenging loan applications (e.g., first-time borrowers, self-employed applicants borrowers problematic credit histories). Knowledge including core banking, mortgage loan originations, fulfillment, servicing securitization, secondary mortgage markets; experience consumer finance products. Manager Company Name City State Selected Accomplishments:. Served primary assistant events multimillion-dollar accounts successful tournaments. Assumed lead role pitch team meetings due strengths presentation negotiation skills, major accounts ($500K $1M+ initial contracts). Generated Junior Golf revenue 6% 8%. Education Bachelor Science Business Management Marketing 2010 University Colorado City State GPA: Graduated Cum Laude Business Management Marketing Graduated Cum Laude Skills Photoshop, approach, banking, brochures, budget, cashiering, catalogs, catalog, closing, ColdFusion, content management, contracts, credit, client, clients, direct marketing, Event Management, features, finance, financing, Flash, focus, front office, ImageReady, market research, market, Marketing, marketing management, meetings, Access, Excel, MS Office, PowerPoint, MS Project, Word, Multimedia, negotiation, negotiations, optimization, Sales, Web server, website, year-end