INFORMATION TECHNOLOGY COORDINATOR Career Overview AVP Director Information Technology I Network Engineer extensive experience. Strengths excellent communication skills, strong problem solving skills. Sound work ethic, capable working independently team environment. Highly professional ability set maintain priorities. Qualifications Certifications Certificates: • Microsoft Certified Professional • Comp-TA A+ Certified • Microsoft SOL 2000 Design Administration • Microsoft Access I. II. III • Navision Report Writer I II • Web design Software I Hardware Knowledge: • Operating Systems: Installation support Microsoft Windows including Windows 8.1 • Sever Systems: Installation support Microsoft Server, including Server 2012, SCO UNIX • Microsoft Active Directory • Database Software: Installation support Microsoft SQL including SQL 2012. Highly proficient Microsoft Access Sybase databases • ERP Software: OMD Installation support Microsoft Navision including NAV2013 R2 • Office Suites: Microsoft Office 97 2013 • Email Programs: Microsoft Exchange, Ipswicth Imail • Content management platform: WebGui Magento • Familiarity wide variety Cisco Fortinet Firewalls. 3Comm, Netgear, Hp Cisco routers switches • Expert knowledge variety Smartphone operating systems including Windows Mobile, Blackberry, Android IOS Sprint Coral, Nortel Free PBX VoIP phone voice mail systems Work Experience May 2000 Current Company Name City State Information Technology Coordinator 2003 2008 Administrate employee year President Club Winner Repeated employee month winner Continually evaluating implanting new technology save cost, maintain improve business process Sole point contact 150 people including remote staff Led $300,000 implantation Navision ERP System Continual in-house refinements improvements Navision Upgraded Navision's proprietary C/side database SQL 2000 database Continual in-house refinements improvements Navision Created implemented custom databases leading National Regional financial institutions increase revenue Initiated use remote control programs train help trouble shoot customer issues timely manner Final point resolution customer software hardware issues Responsible onsite installation industry specific hardware software Implemented ACT 2006 Customer relation management database Led redesign corporate website including online shopping cart, site costumer extranet, employee intranet Led development implemented electronic work order ticket greatly improved cash flow Led revision service call dispatch process automated delivery system via cell phones Developed numerous house databases reports suite customers specific billing reporting needs Negotiate contracts interface vendors Designed, lunched maintain company wide disaster recovery plan Design network infrastructure lead relocation team corporate headquarters regional warehouses Responsible maintaining securing Microsoft Windows 2003 environment Employee systems configuration training employees variety network systems Organizing Supporting Communicating Management Employees Design network infrastructure lead relocation team corporate headquarters regional warehouses Upgraded servers windows 2003 Windows NT 4 0 Maintain make sure software date compliant Responsible onsite installation industry specific hardware software Coordinate computer related training service staff. January 1996 Current Company Name City State Information Systems Manager Designed house proprietary costumer relation database. Designed implemented Microsoft 2003 SBS. Led design corporate web site internet marketing campaigns. Responsible corporate network security customer WI-FI network. Education Training 1 1988 Curry College City State Business Management Bachelor Arts Business Management Certifications Microsoft Certified Professional -NT 4 0 Microsoft Certified Professional Windows XP Windows 2003 Microsoft Certified Professional Internet Comp-TA A+ Certified Microsoft Certified System Administrator (eligible completed end 2006) Microsoft SQL 2000 Design Administration Microsoft Access I, II, III Navision Report Writer I II Skills A+ Certified, Active Directory, billing, business process, C, cash flow, Cisco, Cisco Routers, Hardware, network systems, Content management, contracts, Coral, databases, Database, delivery, disaster recovery, Email, ERP, extranet, financial, Firewalls, internet marketing, laptops, Lotus, Microsoft Access I, Microsoft Access, Microsoft Certified Professional, Microsoft Certified, Microsoft Exchange, Office, Microsoft Office 97, Windows, Windows 2000, 2000, Microsoft Windows 2003, Microsoft NT 4, NT 4 0, Windows NT 4 0, Microsoft Windows NT4 0, Windows XP, Navision, network security, network, Office Suites, Operating Systems, Organizing, Report Writer I, reporting, SCO Unix, servers, Microsoft SQL, SQL 2000, Sybase, System Administrator, phones, phone, training employees, Visio, voice mail, web site, website Additional Information Awards: Who's Who Among Students American Universities Colleges Outstanding Young Men America United States Achievement Academy National Award Winner Sanford R. 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