PURCHASING AGENT Summary Experienced buyer demonstrated organization, customer service, communication, management relationship-building skills. Highlights Retail Management 10-key By Touch MS Office PowerPoint Customer Service Scheduling New customer acquisition Fluent Spanish Outlook Problem Resolution Regulatory Compliance Front-Office Operations Report Preparation Marketing Sales PhotoShop Dependable reliable Education Bachelor Arts Communication 2001 ST. EDWARD'S UNIVERSITY － City State Communication Experience Purchasing Agent Jan 2011 Current Company Name － City State Source, develop maintain dynamic supplier relationships order obtain competitive pricing components raw materials. Generate requests proposals, communicate verify technical specifications suppliers, analyze supplier responses, negotiate pricing, payment terms consignment solutions suppliers. Work Accounting Department coordinate timely deposits required suppliers. Review interpret Material Resource Planning (MRP) reports. Work Sales, Engineering Production teams coordinate purchasing order meet critical project deadlines. Generate purchase orders fabricated components, raw materials supplies used manufacturing process accordance engineering project requirements, expedite ensure orders confirmed timely manner. Assist Production Manager, Planners Project Engineers coordinating expediting flow materials, goods services manufacturing assembly process. Communicate vendor concerns and/or issues upper management effort improve material flow efficiency. Provide resolution status supplier quality delivery issues internal customers. Provide feedback suppliers regarding damages, shortages, defective unacceptable product supplier take corrective action. Banking Center Manager II Jan 2009 Jan 2011 Company Name － City State Periodically communicate upper management review branch performance assessments update staff business developments, ensuring full compliance requirements tight deadlines. Author professional correspondence customers vendors. Deliver series presentations local businesses, providing product information educating employees basic financial management. Conduct sales compliance sessions entire banking center team monthly basis. Manage aspects day-to-day operations manager retail branch 15 associates: Ensure audit/compliance procedures center followed, maintaining highest level customer service. Ensuring completion regulatory compliance training specific sales service responsibilities associates. Conduct approve quarterly yearly performance evaluations associates, plus developing monitoring individual quarterly development plans direct reports. Generating sales leads community outreach activities developing business partners, building internal relationships. Managing difficult situations customers providing clients information, data, advice. Supervising coaching teams proper behaviors, sales techniques, service expectations compliance guidelines, modeling same. Coach train teller seller team process transactions accurately, efficiently accordance established policies procedures. Uncover satisfy customer needs sale financial products services, running aspects efficient productive branch. Assistant Banking Center Manager Jan 2004 Jan 2009 Company Name － City State Assisted branch manager retail banking branch direct accountability 17 associates Assisted deployment communications assist banking center product sales goal adoption sustainment. Personally delivered sales coaching sustainment strategies drive bank product sales banking center. Interacted directly associates daily basis provide performance data order drive sales compliance focus. Created daily, weekly monthly coaching routines drive understanding compliance goals measures support goals. Coordinated facilitated monthly banking center meetings banking center associates encourage effective coaching, helping associates overcome sales challenges. Teller/Teller Operations Specialist Jan 1999 Jan 2004 Company Name － City State Directly managed seven associates' performance include sales, compliance, operational excellence, customer experience Created tools resources ensure associate readiness new initiatives. Accountability cash accuracy led performance resulted 100% zero teller cash differences two consecutive months. Managed compliance results held monthly meetings ensure associates understood compliance goals activities required support goals. Supported final closing banking center. Languages Bilingual Spanish Interests Little League Volunteer U6 Soccer Coach Team Bank America Community Volunteer Additional Information Team Bank America Community Volunteer 2010 Queen Hearts Award team involvement community service activities 2008 Top Performer Award 2004 Top Teller Performer Award Alpha Phi Omega Co-ed Community Service Fraternity St. Edward's Communication Society Member Salutatorian High School Class Skills 10-key By Touch, Accounting, Photoshop, banking, developing business relationships, coaching, competitive, Customer Service, delivery, focused, Front-Office, Regulatory Compliance, management, manufacturing process, Marketing Sales, materials, Microsoft Office, Outlook, PowerPoint, MRP, policies, presentations, pricing, Problem Resolution, proposals, purchasing, quality, retail, Retail Management, Sales, Scheduling, Spanish, Supervising