MARKETING MANAGER Summary To use skills, knowledge enthusiasm advance public image credibility business-driven company, manner consistent existing core values. Almost twenty years experience providing top-quality customer service, office management, Marketing, public relations private corporations non-profit organizations. This includes ability execute successful event project vision completion. Highlights Customer service-focused Relationship building expert Deadline-driven Exceptional multi-tasker Microsoft Office Suite expert Self-directed Excellent written verbal communicator Multi-media marketing Experience Marketing Manager Nov 2011 Oct 2016 Company Name － City State Drive strategic marketing planning well tactical execution 6 regions. Manage marketing communications, including website, collateral, B2B, content marketing, webcasts, advertising, proposal content, digital marketing, media relations collaboration central marketing. Build relationships regional marketing, sales technology vendors. Work Executive, Sales, Engineer teams run annual Summit. Manage Marketing Department Staffing Foster relationships potential customers, drive brand awareness create effective sales marketing opportunities. Pursue coordinate sponsorship, speaking, tradeshow event opportunities enhance reputation increase exposure target audience. Manage Market Development Funds create events pay themselves. Utilize CRM execute effective marketing programs. Support activity tracking, data maintenance mailing list management. Provide input insight large, complex sales pursuits written proposals requested. Special Events Coordinator Feb 2005 Jun 2011 Company Name － City State Generate annually growing source event revenue participants Franciscan Health System (FHS) objectives, increase community involvement support FHS managing seven successful special events (St. Francis, St. Clare Franciscan Hospice Golf Tournaments Brett Erickson Spectrum Golf Tournaments; Franciscan Hospice Luncheon, St. Joseph Ball St. Francis Gala). Interact FHS administrators lead community volunteers develop, schedule, determine FHS special event goals, procedures, budgets. Manage ongoing activities approximately 90 volunteers seven event committees Tacoma, Lakewood, Federal Way Gig Harbor. Direct report 2 administrative assistants 30 volunteers per event. Prepare present reports special event financial, attendance, etc., results event committees Franciscan Foundation Board Trustees. Liaison Franciscan Foundation variety corporate individual donors/vendors financially support special events. Solicit corporate sponsorships gifts individuals vendors support FHS special events. Research cultivate prospective event sponsors. Manage event ticket sales, reservations, registration. Oversee bank transactions, credit card processing post-event reconciliations. Maintain manage special event software. Public Relations Event Contact outside organizations wishing support Franciscan Foundation. Ticket Office Manager Nov 1998 Feb 2005 Company Name Managed many 200 performances year 3 different theaters. Managed 4-6 person Ticket Office team 30+ Front House staff. Senior Level Administrative experience Provide customer service via phone in-person. Assist patrons rental organizations season subscriptions, single ticket purchases, donations. Provided year round financial statistical reports Board Members Executive Committees Accurate development, accounting reporting Ticket Office Budget Sales. Database Manager Patrons Donors using ArtSoft. Event Selection Committee member 2001-2004 seasons, assist Board Functions. Member supervisory team met plan provide oversight operations Broadway Center historic Downtown theaters. Initiated website online ticket sales. Assisted creation promotional advertising affect ticket sales public relations. Training: ArtSoft Box Office Manager Wallingford, CT. Education Associate Arts General Pierce Community College High School Diploma Woodrow Wilson High School Technical Skills Operating Systems: Windows 10 Databases: Constant Contact, ConnectWise, Raisers Edge, Auction Tracker, Auction Pay, ArtSoft, ResNet Graphics Tools: Adobe Photoshop Elements, Microsoft Publisher Additional Information One 4 Marketing Managers chosen 2015 National 9 Month Training Board Member West Sound Roller Girls Roller Derby Team Franciscan Foundation Scholarship award winner 2009