PERSONAL TRAINER Summary Accomplished Assistant Store Manager 10 years managerial experience retail setting. Areas expertise include sales, recruiting people management. Retail sales professional versed product placement merchandising. Extensive experience inventory management shipment processing. Retail professional extensive knowledge supplement industry, including current trends. Enjoys helping customers find new exciting products. Experience Personal Trainer Jun 2010 Current Company Name － City State WBFF Pro Sponsored Athlete Healthy lifestyle, nutrition, fitness guest expert WEOA 98.5 Evansville radio, 15,000+ listeners Work personal healthy lifestyle training clients determine overall health, nutrition, fitness goals, tailor workout nutrition programs help clients meet goals Develop personal brand client outreach using social media online tools Instagram, Facebook, Google+, etc. Coordinated lead pre-sales opening, total 1,000+ members signed opening day Consistently provided excellent customer service assisted account management 15,000+ members Recruited, hired trained staff 20 full-time part-time employees provide excellent customer service 15,000+ members Maintained overall operations facility including maintenance, cleaning staff, inventory Responsible completing payroll, scheduling reporting corporate office Trained, coached mentored staff ensure smooth adoption new program. Implemented innovative programs increase employee loyalty reduce turnover. Exceeded company objectives Sales. Hired trained 90% staff. Trained, coached mentored staff ensure smooth adoption new program. Planned led three training sessions promote sales team professional development sales goal reinforcement. Entered numerical data databases timely accurate manner. Obtained scanned records uploaded database. Scanned documentation entered database. Reviewed updated client correspondence files scheduling database. Maintained daily bookkeeping report. Led creation recruiting plans open positions. Pre-screened resumes prior sending corporate hiring managers consideration. Screened applicants based theirTrained new sales associates Trained new sales associates quarter. Alerted customers upcoming sales events promotions. Cleaned organized store, including checkout desk displays. Stocked replenished merchandise according store merchandising layouts. Operated cash register cash, check credit card transactions 100% accuracy. Completed point sale opening closing procedures, including counting contents cash register. Handled customer relations issues gracious manner accordance company policies. Welcomed customers store helped locate items. Resolved customer complaints professional manner prioritizing customer satisfaction. Mentored new sales associates contribute store's positive culture. Followed merchandising guidelines present visually appealing displays. Answered customer telephone calls promptly appropriate manner. Assisted clients determining overall health, nutrition, fitness goals, determined tailored workout nutrition programs best suited client. Educated clients proper nutrition, cardio capacities, correct workout weight-lifting form. Helped clients reach goals consistent motivation, education, accountability. Assisted clients determining overall health, nutrition, fitness goals, determined tailored workout nutrition programs best suited client Educated clients proper nutrition, cardio capacities, correct workout weight-lifting form Helped clients reach goals consistent motivation, education, accountability Assisted clients determining overall health, nutrition, fitness goals, determined tailored workout nutrition programs best suited client Responsible new client outreach retention Accomplishments 1st Place, Muscle Model WBFF Amateur Las Vegas World Championships 2014 (which led earned PRO card) Fitness Manager Mar 2015 Mar 2015 Company Name － City State Team Leader Tracking Sales Help Development Training Programs Manage 16 Personal trainers Oversee All Operations floor/group training Conducted weekly Training Meetings Schedule Client appointments Front Desk customer service Prepare weekly Reports Education High School Diploma buisness southern indiana － City State united states college/ Coursework Business, Management Communications/ Strategic Leadership course. Certifications CPR International Fitness Professional Associate Certified Weight Lifting, Kickboxing, Aerobics Any certifications? Current Personal Training Insurance Thomco Insurance Skills Clients, Training, Customer Service, Operations, Receptionist, Retail Sales, Sales, Account Management, And Sales, Bookkeeping, Cash, Cash Register, Closing, Correspondence, Credit, Credit Card, Customer Relations, Database, Databases, Documentation, Increase, Instructor, Inventory, Maintenance, Merchandising, New Sales, Of Sale, Payroll, Point Of Sale, Promote Sales, Recruiting, Sales And, Sales Associates, Sales Events, Sales Team, Satisfaction, Scheduling, Telephone, With Sales, Associate, CPR, Front Desk, Training Programs