CUSTOMER ADVOCATE Professional Summary I R.O.T.C 4 years high school. I Was unarmed drill team, I second command. I would drill meets competitions. Not distraction also learning experience me. I gathered leader ship skills, team work skills, also responsibility skills. When needed get something done I taught take initiative get things done. I lead couple drill meets. I learn handle hard situations. Work Experience Customer Advocate Dec 2014 Nov 2015 Company Name City State responsibilities making sure customer leave cash, making sure documents updated file customer. One tasks campaign calls completed Monday report sent. We go customer's account see cash available loan wise, give brief call reminding cash. I need sent summary report Monday. By get customer's helping us meet goals.We Also make sure environment clean nice customer's feel welcomed. Ensuring documents correct system meet compliance. Verify examine information accuracy loan application closing documents. Record applications loan credit, loan information, disbursements funds, using computers. Present loan repayment schedules customers. Calculate, review, correct errors interest, principal, payment, closing costs, using computers calculators. File maintain loan records. Receive checks cash deposit, verify amounts, check accuracy deposit slips. Cash checks pay money verifying signatures correct, written numerical amounts agree, accounts sufficient funds. Process maintain records customer loans. Jul 2014 Jan 2015 Company Name City State Greet customers ascertain customer wants needs. Describe merchandise explain use, operation, care merchandise customers. Recommend, select, help locate obtain merchandise based customer needs desires. Answer questions regarding store merchandise. Maintain records related sales. Place special orders call stores find desired items. Prepare merchandise purchase rental. Watch recognize security risks thefts, know prevent handle situations. Inventory stock requisition new stock. Clean shelves, counters, tables. Help customers try fit merchandise. Open close cash registers, performing tasks counting money, separating charge slips, coupons, vouchers, balancing cash drawers, making deposits. Estimate quantity cost merchandise required, paint floor covering. Bag package purchases, wrap gifts. Greet customers ascertain customer wants needs. Jun 2014 Dec 2014 Company Name City State Receive payment cash, check, credit cards, vouchers, automatic debits. Issue receipts, refunds, credits, change due customers. Greet customers entering establishments. Process merchandise returns exchanges. Describe merchandise explain use, operation, care merchandise customers. Maintain clean orderly checkout areas complete general cleaning duties, mopping floors emptying trash cans. Recommend, select, help locate obtain merchandise based customer needs desires. Assist duties areas store, monitoring fitting rooms bagging carrying customers' items. Answer questions regarding store merchandise. Maintain knowledge current sales promotions, policies regarding payment exchanges, security practices. Maintain records related sales. Inventory stock requisition new stock. Help customers try fit merchandise. Apr 2012 Aug 2014 Company Name City State Maintain sanitation, health, safety standards work areas. Receive payment cash, check, credit cards, vouchers, automatic debits. Clean food preparation areas, cooking surfaces, utensils. Issue receipts, refunds, credits, change due customers. Verify prepared food meets requirements quality quantity. Greet customers entering establishments. Prepare specialty foods pizzas, fish chips, sandwiches, tacos, following specific methods usually require short preparation time. Answer customers' questions, provide information procedures policies. Measure ingredients required specific food items prepared. Maintain clean orderly checkout areas complete general cleaning duties, mopping floors emptying trash cans. Take food drink orders receive payment customers. Stock shelves, mark prices shelves items. Clean, stock, restock workstations display cases. Wash, cut, prepare foods designated cooking. Count money cash drawers beginning shifts ensure amounts correct adequate change. Serve orders customers windows, counters, tables. Pre-cook items bacon, prepare later use. Prepare dough, following recipe. Education Training High School Diploma Jun 2014 ELDORADO HIGH SCHOOL City State diploma Skills calculators, cash registers, closing, cooking, credit, funds, Inventory, Issue receipts, mark, money, windows, nice, paint, policies, quality, Maintain records, safety, sales, tables, team work, wise, written