SALES CONSULTANT Professional Summary Customer Follow-up ensured customers satisfied company products services purchase follow-up calls. Sales consistently generated additional revenue skilled sales techniques. Motivated sales professional offering 6 years progressive retail experience. Highly result oriented energetic unsurpassed interpersonal communication strengths. Skilled Sales Associate 6 year track record success. Maintained professional calm demeanor pressure. Thrive high volume environments knowledge, composure interpersonal abilities keys success. Retail sales professional versed product placement merchandising. Extensive experience inventory management shipment processing. Punctual retail sales professional focused exceeding expectations building customer loyalty. Flexible schedule strong mathematical aptitude. Enthusiastic, outgoing fashion-savvy Sales Associate proficient building positive relationships new existing customers offering superior customer service. Retail Sales Associate 6 years retail industry. Areas expertise include sales, customer relations inventory management. Skills Career Overview I Dedicated Customer Service Representative motivated maintain customer satisfaction contribute company success. Results-driven Customer Services Representative proved ability establish rapport clients. Highly enthusiastic customer service representative 4+ year's client interface experience. The Best Parts Of The Jobs I Have Worked Is The Amazing Feeling Of Closing A Big Sale And Making The Customer Feel Comfortable And Confident! Core Strengths Inventory control Customer service Top sales performer Strategic sales Conflict resolution Credit card processing Creative problem solver Consistently meets sales goals Credit card transactions Retail sales Computer literate Natural leader Skilled problem solver Motivated team player Stocking Shipment processing Personable Employee relations Merchandising understanding Product knowledge Contract preparation Multi-tasking strength Customer service focus Active listening skills Customer-oriented Flexible schedule Professional demeanor High energy Relationship building Interpersonal skills Upselling techniques Merchandising POS systems knowledge Work History Sales Consultant Company Name – City State Left better opportunity Zimmer Brothers. Identified prospects' needs developed appropriate responses along information products services would suitable. 01/2005 01/2008 Sales Consultant Company Name – City State I worked hard high end jewelry store. I absolutely found dream job! I studied GIA I 6 certifications Like Diamond Essentials, Diamond Diamond Grading, Diamond Lab Class, Gem Essentials Also I AGS Certified sales associate. I went back past December 9 days I sold 25,000$. When I full time I would 100,000$ sales month. I passionate career looking bigger company family owned. I sold Rolex Watches. Hearts Fire Diamonds, Lazare Kaplan diamonds, plus much higher end jewelry I Described products customers accurately explained details care merchandise. I recommended, selected helped locate obtain out-of-stock product based customer requests. I worked team member performing cashier duties, product assistance cleaning providing excellent customer service. I Assisted customers person via telephone. I communicated vendors regarding back order availability, future inventory special orders. Generated sales inventory reports Excel data variety sources, maintaining 100% accuracy rate. I interacted customers retail buyers follow-up shipping statuses expedited orders. I also came events clients far special showcase colored Diamonds. Most Important I love Value company clients love business. I came back December 2011 holiday season. Floral Helper Company Name – City State Sabellicos Greenhouses flower shop. Worked assistant flower shop, cut clean flowers. Cleaned buckets delivered, floral sales, Use dove POS computer system, also little floral design; I familiar greens fillers. I worked Garden Roses, sweetheart, spray, Rio, long stem short stem. I also worked Aster, Eucalyptus, Bells Ireland; I also worked carnations mini carns, Chrysanthemum family. Mums, spider mums,pompons,peonies,dendrobiums,freeshias,snap dragons, Gerber daisies, Kale Hydranges,Lily's stargazers, pink oriental,asiatic,white oriental orchids DE pollinated them. I worked couple weddings, I familiar funeral work casket covers oasis hearts cross cones grave blankets. 02/2015 11/2017 Sales Associate Company Name – City State I take extra time whenever I can. We work Simon G, Alawand Vahan, Cheri Dori, Dia Dori, Pandora, Charles Garneir also Charles Krypell. I Insurance appraisals fair market appraisals owner checks gives value I estimate weights, stone identifications color clarity's. I also take care constant contact gone 80-295 less year. I also introduced Charles Krypell jewelry line lot thought owner took advice brought line in. I case displaying pick advertising sales reporting inventory everything goes along full responsibility line. I also take time inspect jewelry customers ask clean whichbrings us lot money repairs. I love I job passion. 11/2016 Current Sales Associate Company Name – City State Prepared merchandise sales floor. Directed individuals merchandise locations. Suggested accessories complementary purchases. Accepted processed returns. Wrote, negotiated finalized sales contracts. Kept work areas clean neat times. Alerted customers upcoming sales events promotions. Shared best practices sales customer service team members help improve store's efficiency. Used time efficiently serving customers, including folding clothes cleaning fitting rooms. Resolved customer complaints professional manner prioritizing customer satisfaction. Verified customers received receipts purchases. Followed merchandising guidelines present visually appealing displays. Mentored new sales associates contribute store's positive culture. Fostered positive work environment consistently treating employees customers respect consideration. Communicated clear expectations goals team member. Cultivated customer-focused shopping environment greeting responding customers friendly manner. Recognized rewarded outstanding work performance cultivate positive collaborative customer service culture. Worked management team implement proper division responsibilities. Strategically scheduled team members maintain optimal staffing levels times. Supervised directed merchandise shipment processing. Actively pursued personal learning development opportunities. Answered customer telephone calls promptly appropriate manner. Determined customer needs asking relevant questions listening actively responses. Maintained established merchandising standards, including window, sales floor promotional displays. Preserved perfect attendance record 8 months. Education 2004 High school High School Diploma John Jay Skills advertising sales, ask, cashier, Closing, color, Excellent communication, Conflict resolution, Creative problem solver, Credit, clientele, client, clients, client relations, customer satisfaction, Customer Services, excellent customer service, Customer Service, Database, inspect, Insurance, inventory, Inventory control, managing, market, Excel, money, pick, POS, Fast learner, rapport, repairs, reporting, retail, sales, shipping, Strategic, telephone, phone, visual displays GIA EDUCATION DIAMOND ESSENTIALS CERTIFICATION GRADUATE DIAMOND CERTIFICATION DIAMOND GRADING LAB CERTIFICATION DIAMOND AND DIAMOND GRADING CERTIFICATION COLORED STONE ESSENTIALS CERTIFICATION