DEPUTY PRINCIPAL Executive Profile Results-oriented resourceful education professional proven ability effectively develop implement educational strategies, policy practices improve student learning outcomes benefit stakeholders. Strengths strategic planning, policy development, budget management, process evaluation, program development grant management. Excellent building relationships managing influence. Comprehensive analytical, strategic thinking rapid problem-solving skills. Proven leader, approachable teacher accountable team player. Tech savvy, highly proficient Microsoft Office Suite website development tools. Certified Lean Six Sigma Black Belt. Core Competencies Online Staff Training Employee Management Instructional Strategies Conflict Resolution Performance Evaluation Behavioral Management Project management Leadership/communication skills Human resources Employee relations Customer-oriented Professional Experience Company Name City State Deputy Principal 06/2013 Current Direct organization, management, daily operations assigned campus 371 students; 35 staff members. Hire, supervise evaluate campus professional, administrative, support staff. Ensure compliance federal state laws, State board Education rules, board policy. Prepare submit school budget monitor expenditures according administrative policies. Develop implement information systems track progress campus performance objectives academic excellence indicators. Establish maintain program discipline supportive instructional program. Conduct conferences student school issues parents, students, teachers. Compile, maintain, file physical computerized reports, records, documents required including accurate timely reports maximum attendance requisition textbooks. Establish maintain positive relationships members community ensure continued involvement support. Demonstrate professional, ethical, responsible behavior. Serve role model campus staff. Perform duties assigned. Company Name City State Director School Improvement 06/2013 06/2014 Monitored district campus progress meeting exceeding standards accountability systems. Coordinated special programs departments assure aspects accountability system met. Coordinated assessment development administration departments campus staff. Coordinated completion analysis district assessments. Aligned federal state accountability programs district instructional program. Staff Development Directed, guided, trained personnel district level elementary, middle, high school campuses analysis assessment data, includes local, state national exams. Met regularly campus leadership teams, district specialists, directors provide current information accountability systems. Provide campus leadership teams, district specialists directors information assessments. Developed implemented staff development activities/plans training programs targeted personnel, district wide campus wide areas state federal accountability requirements. Kept informed comply state, district, school regulations policies. Compiled, maintained, filed physical computerized reports, records, documents required. Ensured campuses provided operational flexibility effectively implemented components school improvement process. Monitored progress improvement plans. Attended campus leadership meetings regularly coordinate work district personnel *who responsible attending campus leadership meetings. Company Name City State Fraud Analyst 06/2012 11/2013 Analyzed suspicious activity customers' accounts, identifying fraudulent charges research account history activity may lined similar activity accounts. Monitored analyzed fraud parameters fraud prevention reports, reducing future loss recommending solutions. Prepared charts diagrams assist problem analysis. Reviewed research daily reports identify suspicious/fraudulent activity across delivery channels (i.e. ATM, Debt, Credit Card, On-line Banking). Identified high-risk transactions respond timely mitigate potential losses placing holds, restricting accounts, recommend account closures. Periodicly reviewed testing Card Service Reports Fraud Detective software ensure effectiveness identifying suspicious/fraudulent activity. Responded analyzed plastic card compromise alerts assess risk exposure, provide recommendation management, timely execution block reissue process. Maintained working knowledge Falcon Fraud Neural Network Protected confidentiality financial data relating USAA Bank operations members. Reconciled summarized fraud losses operational metrics, communicating results departments management. Completed database Suspicious Activity Report (SAR) referrals. Analyzed evaluates existing proposed system parameters, formulating strategies specifications fraud software applications Company Name City State Coordinator College Career Readiness 08/2009 06/2013 Oversaw Career Technical Education related grant administration reporting. Project managed Career Technical Education related district improvement projects. Developed facilitated curriculum, instruction assessment support professional development Career Technical teachers. Assisted Career Technical Education Teachers data analysis, planning student goal setting. Worked collaboratively Director Career Technical Education plan, implement, evaluate department instructional goals. Maintained knowledge Performance Based Monitoring Analysis System (PBMAS) guidelines ensure district compliance. Integrated current research effective instructional practices campus support activities. Modeled use data drive instructional decisions, including use District Data Management System. Designed implement ongoing evaluation process focused improving performance Career Technical Education programs provide services students disabilities per Texas Education Agency (TEA). Company Name City State Web Support Specialist 06/2007 06/2012 Assisted members troubleshooting USAA.com website banking,financial,investment,insurance COSA areas need. Documents, tests, implements maintains web pages multimedia design using appropriate web publishing, editing graphics applications. Implements design standards styles ensure high level design coding efficiency consistent current standards, laws, trends. Serves client contact regarding web site maintenance enhancements. Investigates web site issues coordinates resolutions. Monitors reports web statistics makes recommendations managers improve visibility usability web site. Maintains technical expertise web design tools acts technical resource software field expertise. Company Name City State Enterprise Business Operations Specialist 07/2005 06/2007 Assisted members inquires regarding checking, savings, credit card, certificate deposit, loan accounts. Assisted members Telephone Bill Pay Web Bill Pay inquiries including enrollment, making payments, account maintenance researching payments. Serviced Consumer Home Equity Loans including payments extensions. Helped members setup accounts download Microsoft Money Quicken, also paying bills software. Processed provided instructions official check request, transferring funds, credit card cash advances, ordering ATM cards, wire transfers PIN. Processed payments internal accounts. Registered members USAA.com assisted members level II issues within web site. Assisted members PIN resets website voice response system. Assisted members signing Electronic Document Delivery navigate system. Answered questions fellow co-workers may E-Commerce Hot-line Representative. Company Name City State Deposit Sales Services Specialist 10/2001 07/2005 Counseled members bank products services via telephone, identifying needs servicing existing accounts. Logged end month wire transfer tapes. Assisted members preparation deployment. Verified signature cards new accounts changes existing accounts. Answered questions co-workers may Deposit Sales Service Hot-line Representative. Opened established new accounts. Researched financial inquiries meet customers banking needs. Disputed withdrawals accounts. Processed wire transfers, cashiers checks, official checks, transferring funds credit card cash advances. Volunteered help Consumer Lending Home Equity Servicing system. Company Name City State Human Resource Manager 01/1998 09/2001 Researched evaluated management practices construction industry, training development programs, leadership principles employee relations. Managed human resource activities direct reports regards to: recruiting selection, hiring termination, training, professional development, mentoring, counseling, performance evaluations, salary planning. Coordinated facilitated, OSHA training, new current employees and, instructed classes ensure employees stay compliance state federal regulations. Maintained work structure updating job requirements job descriptions positions. Maintained organization staff establishing recruiting, testing, interviewing program; counseling managers candidate selection; conducting analyzing exit interviews; recommending changes. Prepared employees assignments establishing conducting orientation training programs. Maintained pay plan conducting periodic pay surveys; scheduling conducting job evaluations; preparing pay budgets; monitoring scheduling individual pay actions; recommending, planning, implementing pay structure revisions. Ensured planning, monitoring, appraisal employee work results training managers coach discipline employees; scheduling management conferences employees; hearing resolving employee grievances; counseling employees supervisors. Maintained employee benefits programs informs employees benefits studying assessing benefit needs trends; recommending benefit programs management; directing processing benefit claims; obtaining evaluating benefit contract bids; awarding benefit contracts; designing conducting educational programs benefit programs. Ensured legal compliance monitoring implementing applicable human resource federal state requirements; conducting investigations; maintaining records; representing organization hearings. Maintained management guidelines preparing, updating, recommending human resource policies procedures. Maintained historical human resource records designing filing retrieval system; keeping past current records. Maintained professional technical knowledge attending educational workshops; reviewing professional publications; establishing personal networks; participating professional societies. Completed human resource operational requirements scheduling assigning employees; following work results. Maintained human resource staff recruiting, selecting, orienting, training employees. Maintained human resource staff job results counseling disciplining employees; planning, monitoring, appraising job results. Contributed team effort accomplishing related results needed. Education Mid-Management Principal Certification Leadership 2013 Lamar University City State USA Master Certficate Six Sigma Leadership 2008 Villanova University City State USA Certificate Achievement Lean Six Sigma Black Belt Leadership 2008 Villanova University City State USA Certification Achievement Lean Six Sigma Leadership 2007 Villanova City State USA Master Arts Organizational Management 2003 University Phoenix City State USA Teacher Certification Education 2002 Southwest Texas State University City State USA Bachelor Science Health Care Business Administration 2001 Wayland Baptist University City State USA Computer Skills Dreamweaver, Illustrator, Photoshop, Acrobat Pro, Photoshop Elements, Final Cut Pro, MS office, Mac OSX, Mac IOS