GC HEAD HOSTESS Summary To may concern, name Grace Celsi I would like share work-centered skills maintaining prestigious grades. Some attributes I could bring company follows: Cheerful head hostess 4 years helping customers supporting teammates managers. Friendly conversational welcoming guests whilst accommodating everyone's needs workplace. I would consider expert prioritizing guest needs stepping help departments busy hours. Being responsible friendly team member makes customers feel welcome, listen needs promote merchandise practiced care attention individual needs. Proficient merchandising, payment processing general housekeeping store areas. Focused, hardworking punctual excellent interpersonal organizational skills. Being motivated nanny brings unique understanding childhood needs care in-home environment. Handles diverse child household priorities applying strong organizational multitasking abilities. Highly responsible diligent strong communication skills. With background taking role sociable waitress, I'm skilled operating fast-paced environments demanding objectives sales, service quality. Enthusiastic team player successful multitasking delivering friendly, prompt service customers. Well-versed maintaining clean orderly tables, making personalized menu recommendations managing closing duties reconciling cash drawers restocking items prepare following shift. Skills Service prioritization Guest service Table Bussing Effective customer upselling Computer skills Friendly, positive attitude Work ethic Reliable trustworthy Team management Communication People skills Customer service Basic math High-volume dining Relationship management Child psychology knowledge First aid CPR certified Analytical Experience Company Name City State Head Hostess 03/2018 Current Handled guest complaints promoted positive dining experience restaurant customers maintaining pleasant attitude situations. Answered customers' questions hours, seating, current wait time information. Consistently received positive feedback guests created repeat business developing long-term relationships customers. Accommodated guests children special needs promote comfortable dining experience. Company Name City State Apparel Team Lead 03/2019 10/2020 Recommended merchandise customers based needs preferences. Observed customer behaviors identify security threats escalate concerns supervisors. Maintained visually appealing effective displays entire store drive sustained revenue move target products. Helped customers sign loyalty programs submitted completed paperwork. Used register system ring customer purchases, process payments issue receipts. Met exceeded upselling, donation credit card sign-up targets consistent basis leveraging excellent communication interpersonal strengths. Performed floor moves, merchandising, display maintenance housekeeping keep sales areas well-stocked, organized current. Company Name City State Waitress 01/2017 08/2020 Cleared table bussed dishes allow quick setups. Stocked server areas supplies before, shifts. Maintained accuracy handling payments, giving change printing receipts customers. Resolved customer concerns friendly knowledgeable service. Welcomed guests personable attitude brought beverage orders reviewing menu options. Developed strong lasting resident relationships. Company Name City State Private Nanny 01/2016 01/2020 Performed light housekeeping duties, preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting sanitizing play areas. Engaged children create nurturing, safe environments promote emotional, social intellectual growth. Prepared snacks meals, scheduled coordinated projects reinforced appropriate discipline children according parents' specifications. Aided bathing, dressing, teeth brushing diapering promote healthy personal hygiene good oral health. Kept parents' contact information, emergency services phone number child's health history hand case emergency situations. Education Training Wayne County Community College District City State Some College (No Degree) Riverview Community High School City State High School Diploma Expected 05/2022 Accomplishments Cheerleading captain 2010-2018 Went coach little league cheerleading Was dual enrolled starting sophomore year high school juggling college high school courses On honor roll since kindergarten Student council president Most Valuable Player Award marching band Youth pastor church Leads drama performances Junior year accepted Wayne State's teacher education program Girls leadership club member Taught 5th grade robotics Huntington Elementary School Certifications Certified CPR