CONSULTANT Profile Skilled professional 15 years experience electrical quality engineering numerous engineering quality control processes. Expertise creating detailed test plans test cases optimal quality control. Solid background various testing methodologies client-facing non-client-facing procedures products. Experience Customer Relations Monitored customer technical related issues Maximized operational efficiency coaching staff various customer service initiatives Improved employee-customer relations providing social skills managerial training staff. Analytical Skills Oversaw quality assurance initiatives design implement products processes ongoing projects. Ensured optimal productivity quality assurance initiatives performing routine maintenance electrical equipment. Review statistics determine areas requiring enhancement, includes inspecting samples formulating improvement policies meet quality standards. Organization Document Management Managed CAPA's Risk assessment analysis, failure Mode Effect analysis, forensic investigation manufacturing product field failures. Wrote procedures established practices develop templates documentation improve forensic investigation manufacturing product field failures. Ensured proper documentation phase deliverables Products Design History Technical Files. Work History Consultant 01/2009 Current Company Name City State Conducted product analysis address products high failure rates, led 15% decrease failure rate. Provided failure analysis, engineering support, forensic investigation, statistical data analysis. Provided training staff leadership, strategic planning, organizational management. Electrical Engineer 03/2007 11/2008 Company Name Provided Systems Electrical Engineering Support Government Programs Development. Supported vehicle hardware integration, vehicle systems modeling analysis, systems requirements. Provided System Integration Design usining MIL-STD-1553 interface, EIA RS-422 interface design, USB Ethernet interfaces. Performed Installation, Testing, verification Simulators' Audio Visual Systems. Developed Vehicle's Software Test Description (STD), Interface Design Description (IDD). Developed Interface Cable Systems vehicles. Principal Electrical Engineer 04/2005 11/2006 Company Name Provided Engineering Support Dialysis Instruments. Planned led project functions. Provided project management, failure analysis, forensic investigation manufacturing product field failures. Provided expert advise Quality Improvement Team (QIT) Performed products trend analysis, statistical data analysis calculations raw data, DFMEAs, design reviews. Managed CAPA's Risk assessment Analysis. Ensured proper documentation phase deliverables Products Design History/Technical Files, Technical Summaries, Technical Manuals. Wrote Products Test Protocols Procedures Conducted Environmental Tests product reliability. Systems Engineer 08/2003 11/2004 Company Name Implemented test plans, validation protocols, verified code changes, identified investigated bugs. Performed stress tests assessed product functionality usability. Electrical Engineer 10/2001 07/2003 Company Name City State Designed power controls distribution avionics wiring. Performed Analysis Voltage Power System control. Designed developed electrical test equipments. Installed verifiedn Simulators' Audio Visual Systems. Systems Quality Engineer 10/2000 10/2001 Company Name City State Wrote implemented quality control procedures Maintained weapon engagement simulation systems. Provided Technical Support manufacturing Quality control testing calibration laser equipments System Designed developed electrical test fixtures optical devices. Provided Logistical Support Analysis, Reliability And Maintainability Analysis, Human Factors Analysis. Conducted product reliability testing using environmental test chambers. Made technical presentations customers worldwide, resulted several government contracts US supported Military Contracts Egypt, Kuwait Turkey. Applications Engineer 08/1999 09/2000 Company Name City State Improved Character Graphic LCD displays designs, engineering changes, customer support, product testing validation. Resolved customers' technical issues, improved company's customer relations. Resolved customers complaints concerns. Project Engineer 07/1995 07/1999 Company Name City State Developed test programs, calibration test equipments Maintained Automated Test Equipments (ATE) Performed failure mode analysis, yield enhancement, statistical process Developed executed test plans, validation protocols, test procedures support manufacturing lines medical instruments. Reliability Engineer 04/1990 07/1995 Company Name Prepared Company's Quality reliability Metrics products, safety hazard analysis, failure mode effect analysis (FMEA), reliability metrics, system assurance analysis (SAA) Prepared product complaints information reports, medical device reports (MDR). Monitored products reliability, maintainability, availability. Performed System criticality assessment (SCA) several products Analyzed acceptance incoming material in-process material, product return information, product investigations. Wrote test procedures maintained Quality Control database. Executed troubleshot Reliability Test plans. Performed Reliability data analysis reports distribution. Education Training Bachelor Science Electrical Engineering Minor Computer Science 1997 Northeastern University City State USA Electrical Engineering; Minor Computer Organization Management 2011 Capella University City State USA Organization Management Affiliations Member, IEEE Computer Society Member, NEU Alumni Association Skills AutoCAD, OrCADD, C, C++,Customer Support, Data Acquisition, Data Analysis, Database, FDA, GMP, Government, Interface Design, Labview, MS Access, MS Excel, MS Power Point, Microsoft Project, Microsoft Visual Basic, Microsoft Windows, MS Word, NT, Organizational leadership, Problem solving, Product Development, Procedure Writing, Programming, Project management, Protocols, Quality Improvement, Quality Control, Risk Assessment, Strategic Planning, System Integration, Technical Support, Presentations