MANAGER ENGINEERING MANUFACTURING SYSTEMS ENGINEERING MANAGER Summary Personable Engineering Manager successful building strong cross sector professional relationships. Manages large complex projects heritage ES MS sector maintaining high team morale energy. Skilled mentor mediator excels bringing best team members. Experience Company Name City State Manager Engineering Manufacturing Systems Engineering Manager 08/2015 Drafted action plans led collaboration meetings functional organization executives review project status proposed changes. Collaborated cross-functional teams draft project schedules plans. Manage team 8 direct Manufacturing Systems Engineering (MSE) leads within Manufacturing Engineering (ME) organization responsible developing, maintaining, integrating web tools used manufacturing, engineering, business systems processes. Provide tactical strategic IT leadership coordination Manufacturing System Engineering tools products, processes, applications technology. Support Manufacturing Engineering directorate IT activities including strategy development, budget cost management, product service acquisition delivery, teaming relationships communication activities thereby ensuring timely cost effective delivery customer satisfaction. Company Name City State Manager Engineering Process Initiatives Manager 04/2015 08/2015 Managed team 15 direct dotted line sector-wide process leads operating budget $5M within Engineering, Manufacturing, Logistics (EM&L) Process Initiatives (PI) organization responsible integrating sector-wide engineering business processes. Coordinate process efforts across sector facilitate collaboration consistent, compliant affordable processes consistent CMMI ISSO standards. Governed sector wide development migration efforts SharePoint 2010 SharePoint 2013 Engineering, Manufacturing, Logistics (EM&L). Efforts include defining scope work, financial planning, governance, strategic planning delivery. Manage aspects project plan successful phased migrations using distributed resources. Worked closely Enterprise Shared Services team (ESS) streamline migration plans, communications, training material Electronic Systems (ES) sector SharePoint 2013. Company Name City State Manager Engineering Process Manager 04/2014 04/2015 Managed team six sector-wide process leads operating budget $2M within Engineering, Manufacturing, Logistics (EM&L) Process Initiatives (PI) organization responsible integrating sector-wide engineering business processes. Coordinate process efforts across Engineering East organization facilitate collaboration consistent, compliant affordable processes consistent CMMI ISSO standards. Defined coordinated sector-wide migration efforts SharePoint 2007 SharePoint 2010. Efforts include defining scope work, financial planning, governance, strategic planning delivery. Managed aspects project plan successful phased migrations using distributed resources. Directed sector wide implementations knowledge transfer/sharing projects SharePoint 2010 include Reuse Library, Lessons Learned, Idea Exchange. Champion existing projects; moving forward encouraging innovation, communication, adoption; well developing teams new projects. Developed administered sector wide training classes SharePoint 2010. Delivery includes campus-based virtually led SharePoint classes containing 15 participants per class. Company Name City State Business Process Analyst 12/2012 04/2014 Planned, monitored, tracked assigned change request progress quarterly software development lifecycle release schedules. Proactively identify resolve issues, escalate problems, facilitate cross-team coordination support Medicare Beneficiary Database Suite Systems (MBDSS), direction Centers Medicare Medicaid Services (CMS) well Social Security Administration (SSA). Served primary resource interfacing end users, Information Technology (ITS) staff, stakeholders develop manage requirements mission-critical systems business needs. Articulated written oral requirements CMS leaders, subject matter experts, business partners. Participated process improvement development monitoring program progress, intervention, problem solving meet productivity, quality, customer-satisfaction goals, Northrop Grumman strategic objectives. Received October 2013 Northrop Grumman MBDSS Shout Out Award managing complex difficult change request using strong organizational leadership skills, providing technical support creative solutions ensure work remained target. Company Name City State Requirements Manager 04/2011 11/2012 Oversaw various IT system development processes implement Cultural Knowledge Consortium (CKC) enterprise web based portal solution. This effort general direction Army TRADOC G2 budget 3.6mil. Maintained continuous alignment CKC IT project scope strategic CKC program business objectives, make recommendations modify program enhance effectiveness toward business result strategic intent support organizational mission. Identified CKC technical program specific requirements building credibility, establishing rapport, maintaining communication stakeholders multiple levels, including external organization development CKC Project Charter, Project Plan Functional Requirements Documentation. Presented periodic dashboard reports current IT project, future collaboration opportunities client issues CKCs enterprise web based technical solution Army TRADOC G2 leadership. Company Name City State Applications Specialist 08/2009 02/2011 Delivered IT support physician practice management tool Epic. Managing system conversions, deployment, performance tuning, monitoring Epic Summer 2009 Epic Spring 2007. Performed organizational business systems analysis properly document workflows execute training plans. Review documentation validity/completeness, authored participated overall project documentation Electronic Health Records. Gathered assessed needs internal business units; recommended solutions resolve issues (e.g., process workflow, printing issues, access options); tested functional specifications Epic. Worked partnership multiple departments, management teams, physicians, personnel use business clinical information systems across organization incorporating Electronic Health Record technology. Company Name City State Business Systems Analyst 01/2009 08/2009 Managed multifunctional team employees provided short term SDLC analysis, design, coding, testing centrally hosted web solution application Norfolk Naval Shipyard implementing CMMI level 3 best practices. Served Process Product Quality Assurance Auditor (PPQA) Metrics Coordinator. Responsibilities included implementing PPQA process team developing audit plan, executing audits, documenting non compliances following open noncompliance actions. Collaborated user representatives public shipyards NAVSEA 04X sponsor research solution alternatives, define requirements conversion NWEPS application web based business intelligence application included Earned Value Management, Strategic Workload Forecasting, Human Resource Management Quality Performance modules. Company Name City State Information Architect 08/1996 01/2009 Governed focus groups cross functional project teams resolve functional technical processes implementation qualitative quantitative decision support programs managed care organization. Automated manual processes drive gains data tracking/accuracy, workgroup efficiency profitability. Through use creation dashboards ad-hoc reports using MS Access, Excel, Cognos, data management strategies implemented transformed Medicaid health plan data actionable information improving clinical financial outcomes significant ROI's. This process netted additional $690k capitation revenue fiscal year 2009. Evaluated supported development, integration, implementation automated business intelligence information systems Cognos SAS Medicaid health plan data use database design, modeling, management developed streamlined procedures decreased labor time eliminated redundancies data management generated cost savings $6K Fiscal Year 2009. Created process use external Medicare auditors resulted cost avoidance Optima Health -Government Programs, generated savings $40K $125K 2009 due internal vendor review consulting. Education Masters Business Administration Project Management 2011 NOVA SOUTHEASTERN UNIVERSITY DISS, Attending BRENAU UNIVERSITY City State US Project Management Bachelor Science Management Information Systems 2008 NORFOLK STATE UNIVERSITY City State US Management Information Systems Associate Science Business Administration 2002 TIDEWATER COMMUNITY COLLEGE City State US Business Administration Skills Adobe Captivate, Blackboard, Business Objects, Clarity, Cerner, DOORS, eCHIMP, Eclipsys, EHRs, EPIC, HBOC, MACESS, IDX, I-MAX FACET, HEAT, SQL Server 2005, Cognos, ER/Studio, Mini-tab, Oracle, SAS, SharePoint Foundation 2007/2010, SPSS, pcAnywhere. User Level: Advanced user Microsoft Office suite software packages include: Excel, Word, One Note, Outlook, Power Point, Project, SharePoint, Visio.