SR. BUSINESS DEVELOPMENT DIRECTOR Accomplishments Cyber security classified systems Department Defense: held Top Secret, Secret Clearances Windows server networks, Disaster Recovery, Microsoft Office applications Guest Teacher Lee County Schools Career Counseling High School College level Low Vision support software, Guide, Zoom Text, Jaws support Classroom lecture training Aviation commercial business topics EH&S Tier 1,2 auditor Private Pilot. Professional Summary Top producing sales professional expert aerospace industry. Dynamic communicator consistently exceeds goals company expectations. Motivated business developer solid experience managing levels large-scale projects, including budgeting administration. Client-focused Sales Representative 8+ years providing solutions customers. Solid understanding systems program areas]. Skills Risk management processes analysis Team leadership Staff development Project management Self-motivated Process implementation Powerful negotiator Extremely organized Client assessment analysis Budgeting finance Strong verbal communication Team liaison Conflict resolution Work History Sr. Business Development Director 01/2014 Current Company Name – City State Manage develop business relations insurance marketplace clients sales. Direct sales team software sales nationally. Consult clients assess technology requirements advise software address needs. Lead project management complete life cycle software build customization. Implemented marketing strategies resulted 12% growth customer base. IT Program Manager 12/2012 01/2014 Company Name – City State Successfully built confidence trust major companies, Xerox software support astute assessment client needs development strategies meet them, raising customer satisfaction ratings 'not happy' 'extremely happy'. Provided product sales support closing client software purchases resulting 1.8 million sales one physical year Devised implemented core process project management ensured sustained support, eliminated errors achieved high levels customer satisfaction. Managed projects support teams providing high quality service Xerox clients Europe USA, installing supporting scanned invoice data software international network installation 4 countries. Directed team 15 setup complex Xerox mailroom Poland, networked 3 countries, budget $2M. Provided project management full lifecycle enhancement break fix projects, recovering lost revenue. Quality Engineering Analyst 01/2007 01/2011 Company Name – City State Led training instructor Six Sigma tools implementation techniques classroom setting. Assisted preparation marketing materials inter-departmental clients. Implemented Six Sigma site support best practice, lead 20 departments Six Sigma Lean pilot projects production line business practices including conducting process improvements Root Cause Analysis. Sales engineer support rocket engine jet engine sales NASA, Lockheed, US Airforce. Coordinated Six Sigma best business practices/tier audits/environmental health safety planning rocket engine production NASA support configuration management Led team achieved company 'Gold Standard' development delivery customer focused strategy consistently achieved error free completion, time delivery, full consultation customer ensure needs met. On time delivery equated savings $1.5M company. Developed quality management programs assist internal staff, suppliers, customers partners initiatives re-engineer processes methods ensured attainment cost, efficiency quality objectives. Assessed, monitored implemented systematic process improvements wide variety complex projects including limited building space shuttle main engines, RS-25 engine, X-51 Hypersonic engine, Nuclear Electric ION engine, RL10, F119 F135 military jet engines. This support included NASA contracts. Quality Engineering Analyst 01/1997 01/2007 Company Name – City State Played key role Advanced Projects Group Radar cross section X Ku band Material science methods ceramic materials AutoCAD Nozzle design jet engine infrared applications. Technical analyst F-22 F119 engine F-35 F135 engine IR Radar cross section analysis Held responsibility providing information security support classified Nispom programs. Provided department business development consultancy identify implement process improvements. Key design support computer contractors implementing classified computing center. Distributed Computer Systems Analyst Network Administrator 01/1990 01/1996 Company Name – City State Provided computer consultancy support 200 workstations across 5 counties. Installed maintained Microsoft Windows server networks. Coordinated managed computer equipment logistics. Skills Budget, business development, product sales, configuration management, consultation, contracts, customer satisfaction, ontime delivery, direct sales, engineering, environmental health safety, information security, instructor, insurance, logistics, marketing materials, Material science, Microsoft Windows, Radar, network installation, project management, quality management, Six Sigma lean manufacturing Education Doctor Business Administration Management (D.B.A Argosy University City State MBA Avaition 2004 Embry Riddle University State Bachelor Science Computer Science 1984 Southern Adventist University City State Computer Science Additional Information AWARDS ACHIEVEMENTS Process Improvement Gold Site Recertification Award (Space Shuttle- Pratt Whitney) 2009 Eagle Award (Process Improvement Gold Certification, Space Shuttle) 2006 2008 Eagle Award (Cost saving company $500,000) 2002 High Performance Achievement Award (F22 F35 Tactical Fighter Jets) 2001 Managed state-of-the-art supercomputing facility construction (Pratt Whitney) 2000 Private Pilot Certificate Ongoing Certifications Certified Airman certificate (private pilot) single engine Six sigma