PARTNER ACCOUNT MANAGER Executive Summary Over 6 years customer facing management experience managing Healthcare IT Banking industry. Managed teams 15 20 members projects involving cross functional teams achieve organizational goals. Core Qualifications MS Excel, Project, Word, PowerPoint SAP R/3 SPSS Oracle SQL (TOAD) SalesForce CRM VISIO Professional Experience Partner Account Manager 04/2014 08/2014 Company Name Partner portfolio revenue management. Managed project regard Customers product deployment SaaS Platform. Responsible create partner Quotations, license renewals Service Addendums. Resolving In-service request Jira registering nodes adding servers SaaS Plaza platform. Monitoring Invoice Billing product renewals. Setting Product demo environment Partners customers. Assisted Partners online training educate product usage cloud platform. Client Account Manager 07/2011 12/2013 City Drive sales Partners Distributors. Managed existing partners generate revenues Conducting promotional activities events partners Distributors also encourage new channel partners events organized understand Program benefits Planning implementing marketing partner relations programs increase partnership growth retention Analyzing identifying ways maximize revenue lead generation Promotional events. Handling Latin American Market Accounts tagged territory Premier Elite partners. Working together Sales representatives create Quotations, license renewals approve Deal registrations partners based Certifications partner levels. Creating awareness Partner benefit program order maximize sales opportunity Managing quotations renewal proposals. Relationship Manager 01/2010 05/2011 Company Name Customers' acquisition order increase transaction book size. Establishing alliances would ensure steady stream business referrals. Increase Customer Profitability. Used Oracle SQL analyses financial data related customer borrowings funds. Continue Professional development. Lead Management System. Managed Trade Asset services customers Worked closely treasury department related hedging funds. Handling small medium enterprise accounts key focus bottom line profitability ensuring optimal utilization available resources Conceptualizing implementing competent strategies view penetrate new accounts expand existing ones wide range Banking products/services Managing wide gamut banking functions small medium enterprise accounts. Managing Assets domain Corporate Clients key expertise corporate lending services. Health Advisory Manager 05/2006 12/2009 Company Name Receive Service Request(SR) HealthCare clients (Customers). Analyze study SR thoroughly ensure Compliance per HIPAA HCPC Provide customer support assist internally process Claims Requests inter-departmental collaboration. Analyzing customers' financial accounts provide statistical reports optimize revenue generation management. Generate financial customized reports using SQL EXCEL customers. Trained customers Product policies related Health Accidental Coverages. Managed cross functional team within Organization increase focus new customers. Managed customer centric operations pre post implementation. Assist Back office function related regard patient Scheduling/Verification. Monitored Clients data validation accordance given code conduct. Education M.S Information System Management Coleman University City State Information System Management Masterof Business Administration (Marketing) Symbiosis International University Accomplishments Received Thanks award Best performer two consecutive Months(HSBC). Received Thanks award third quarter closing biggest deal across HSBC Achieved annual revenue quota goals sales account management processes within territory. CORPORATE SOCIAL RESPONSIBILITY Active participant project Shapath drive Human Trafficking, SCMHRD (2008). Languages English, Spanish Skills Premier, banking, benefits, Billing, book, Business Administration, CRM, Clients, customer support, English, financial, focus, functional, funds, Latin, Managing, marketing, Market, MS Excel, EXCEL, office, PowerPoint, Word, enterprise, Oracle SQL, policies, proposals, Sales, SAP R/3, Scheduling, servers, Spanish, SPSS, SQL, TOAD, treasury, validation, view, VISIO