HR REPRESENTATIVE Summary A motivated business partner communicates collaborates effectively levels personnel relying outstanding interpersonal customer service skills, excellent sense urgency time management skills taking pride delivering high quality work. Highlights provide high level service internal external clients candidates possess excellent communication skills organizational guru communication skills, ability shift gears moment's notice enjoy challenges helping build great organization talented individuals. Ability multi-task work extremely fast paced environment. Superb Customer/Client service focus demonstrated desire exceed expectations. Ability handle confidential information escalate issues appropriate. Ability interface levels organization, external candidates build relationships. Proved ability serve team player agility jump whenever needed. Flexible, able change direction quickly. Excellent oral written communication skills, ability multitask, strong attention detail able work autonomously. A track record demonstrating strong work ethic, integrity personal accountability. Organized strong time management problem solving skills, intense attention detail accuracy, ability prioritize. Human resources audits Maintains confidentiality People-oriented Organized Exceptional communicator New employee orientations Experience HR Representative 11/2008 － 02/2016 Company Name － City State Managed communication regarding employee orientation open enrollment benefits. Designed new employee packages sent via mail e-mail. Drafted department-specific employee announcements. Resolved personnel issues regarding human resources matters needing clarification, submissions corrections. Provided administrative HR support 1200+ employees levels, including executive leadership C&W Railway, manufacturing environment Employee Relations- effectively handled questions, interpreted administered Collective Bargaining Agreements policies, resolved benefits payroll related problems Talent Acquisition- Collaborated hiring managers recruit qualified employees made hiring recommendations. Took initiative work crafted maintenance personnel order successfully source qualified candidates hard fill positions. Onboarding Orientation- Managed recruiting on-boarding process hourly employees. Conducted coordinated new employee orientations levels help facilitate organizational objectives. On-boarded 731 hires 5 years including 3 entire Production crews 10-15 people each, within 8 weeks Applicant Tracking Systems (ATS) Customized implemented ATS North American plants within organization Managed Employee Referral Program created implemented HR Outreach Program integral partner managing recruiting activities building candidate relationships; often providing candidates first impression SAFEbuilt responsible helping creating unique positive first impression potential employees well provide outstanding candidate experience every candidate Scheduling interviews, phone screens, candidate testing, working directly candidates, recruiters hiring managers, cases arranging travel visiting candidates. Arrange coordinate schedule changes occur throughout interview process. Coordinate interviews state offices ensuring positive candidate experience. Provide follow-up correspondence candidates recruitment status via phone email. Greet candidates upon arrival interviews appropriate, assist throughout entire process ensuring positive experience Updating candidate records job postings recruiting systems confirming new hires. Coordinating post-interview debrief meetings providing debrief materials. Creating extending offer letters. Conducting reference background checks prior onboarding candidate. Identifying opportunities improving candidate experience scheduling efficiency. Tracking recruiting activities providing candidate status weekly report. Assisting coordination recruiting activities needed including attending recruiting events career fairs ​ Clerk Typist 08/2008 － 11/2008 Company Name － City State Prepared correspondence completed data entry public records departmental reporting. Responsible registering sex offenders. Maintained confidentiality aspects job duties. Sr. Merchandise Assistant, Replenishment Leader, Office Associate 02/2002 － 08/2008 Managed women's soft lines departments Replenishment Team $3M dollar big box store Enforced sound merchandising loss control strategies Excelled building, motivating, coaching, training hourly teams Responsible cash handling procedures daily opening/closing procedures Resolved internal external customer problems made smart decisions drove sales, profits, world class customer service Responsible reconciling timecards, employee development, performance reviews, maintaining confidentiality 08/1998 － 02/2000 Company Name － City State Education Colorado State University － City State Bachelor Science Apparel Merchandising Apparel Merchandising Human Resources Certificate Mountain States Employers Council Skills administrative, administrative support, benefits, C, cash handling, closing, coaching, com, Interpersonal Skills, Council, customer service, Customer Service Skills, data entry, Decision Making, Employee Relations, hiring, HRIS, Human Resources, HR, Interpretation, Labor Relations, leadership, merchandising, Lisa, negotiations, organizational, payroll, performance reviews, personnel, policies, Problem Resolution, reconciling, recruiting, reporting, sales, sound, employee development