HR GENERALIST Summary Young, dedicated focused office administrative assistant excels prioritizing, completing multiple tasks simultaneously following achieve project goals. Seeking role increased responsibility authority. SKILL HIGHLIGHTS Microsoft Office proficiency Self-directed Excel spreadsheets Professional mature Meticulous attention detail Strong interpersonal skills Results-oriented Keen understanding grammar Strong problem solver Dedicated team player Executive presentation development Ability maintain confidentiality ACCOMPLISHMENTS Received merit raise strong attention detail, exemplary customer service team-player attitude (Extra Mile Award-2009, 2011) Increased office organization developing efficient filing system customer database protocols. Experience HR Generalist April 2013 October 2013 Company Name － City State Served central point contact employee relations matters. Processed onboarding new hire paperwork ensure employees company system employment payroll purposes. Managed receptionist area, including greeting visitors responding telephone in-person requests information. Served central point contact outside vendors needing gain access building. Supplied key cards building access employees visitors. Managed employee personnel files. Made copies, sent faxes handled incoming outgoing correspondence. Created PowerPoint presentations used business development. Organized files, developed spreadsheets, faxed reports and. scanned documents. Maintained up-to-date employee spreadsheet. Office Administrative Assistant June 2009 August 2012 Company Name Managed receptionist area, including greeting visitors responding telephone in-person requests information. Screened telephone calls inquiries directed appropriate. Designed electronic file systems maintained electronic paper files. Maintained front desk reception area neat organized fashion. Dispersed incoming mail correct recipients throughout office. Made copies, sent faxes handled incoming outgoing correspondence. Created PowerPoint presentations used business development. Organized files, developed spreadsheets, faxed reports scanned documents. Received screened high volume internal external communications, including email mail. Served central point contact outside vendors clients needing gain access building. Planned meetings prepared conference rooms. Maintained up-to-date office contact chart. Answered client questions regarding retirement military buy-back options resolved issues. Developed employee handbooks. Processed retirements military deposits. Mentored, coached trained team members increase productivity. Identified inefficiencies made recommendations process improvements. Waitress August 2010 December 2010 Company Name － City State Assisted guests making menu choices informative helpful fashion. Maintained knowledge current menu items, garnishes, ingredients preparation methods. Delivered exceptional service greeting serving customers timely, friendly manner. Appropriately suggested additional items customers increase restaurant sales. Promptly served food courses alcoholic beverages guests. Answered questions menu selections made recommendations requested. Effectively communicated kitchen staff regarding customer allergies, dietary needs special requests. Regularly checked guests ensure satisfaction food course beverages. Managed closing duties, including restocking items reconciliation cash drawer. Skillfully anticipated addressed guests' service needs. Consistently adhered quality expectations standards. Delivered exceptional, friendly fast service. Accurately recorded orders partnered team members serve food beverages exceeded guests' expectations. Stocked maintained silverware, linen condiments. Education BACHELOR OF ARTS PSYCHOLOGY 12 2012 North Carolina Agricultural Technical State University － City State United States Skills business development, central point contact, closing, client, clients, email, employee relations, fashion, fast, faxes, meetings, access, mail, office, PowerPoint presentations, neat, payroll, personnel, quality, receptionist, reception, sales, spreadsheets, spreadsheet, telephone, employee handbooks