MANAGER, INFORMATION TECHNOLOGY PROJECT MANAGEMENT OFFICE Professional Summary Highly motivated driven Manager Project Management Office (PMO) Currently seeking potential opportunities continue help organizations realize reap benefits formal PMO methodology. Passionate PMO engagement health care, I watched 17 years lacking industry, take hold prove value worth. I pleasure benefit watching three organizations grow blossom teams training growth development methodology fits culture organization. Education Certification B.A Foreign Languages Literatures 1997 VPI SU (Virginia Tech) City State Foreign Languages Literatures Degree Spanish Concentration Management Science -Decision Support Systems Note: Now known Business Information Technology) Certification Project Management Certification 2004 Guilford Technical Comm College City State Project Management Advanced Certificate PMP Certification Project Management Professional 2012 Project Management Institute City State Certification complete renewed 2015 Skill Highlights Highly professional polished PMO Manager Portfolio manager Corporate IT System Implementations, Portfolio manager IT Infrastructure Project Management (new renovation construction related efforts) Excellent communication skills upper echelons leadership team building Currently managing large team Senior Intermediate Project Managers, PMO trained Business Analysts Passion PMO shines work, I strive help others achieve pride profession Excellent skills conflict resolution tense stakeholder meetings High standards personal excellence integrity job well-done Equally high standards high performing Project Management team Skilled Clinical Portfolio Management Assisted division PMO determine best fit PM team Corporate Clinical background Advocate Project Management training skill building; soft skills PM skills equally crucial high performing team. Professional Experience Manager, Information Technology Project Management Office 06/2008 Current Company Name City State Primary role: Manage portfolio PMO projects related Corporate Services manage portfolio Infrastructure related projects. Corporate Services Project portfolio includes systems Lawson, PeopleSoft, API, Centralized Warehouse (Infor/ Lawson tools) non-clinical related applications Infrastructure Project Portfolio includes services related wired wireless networking, intra-facility connectivity, onboarding acquisition health care organizations Managing two teams Project managers specialty field skills work application technical/ infrastructure projects. Monthly governance report portfolio executive committee ensure priority alignment strategic goals still accurate influx projects pipeline, Help PMO Trainer Professional Development Skill building quarterly determine soft skills needed either PMO team. Encourage training leadership skills within team members continue growth improvement professionally team member's unique goals Encourage require PMP Senior level role project managers Monthly resource manager meeting report Information Technology Management resource gaps conflicts projects within clinical portfolio. Work closely EPIC Project Management Office share resources wherever possible particularly related technical dress rehearsal preparation facilities prior go live. Project Manager /Application Systems Analyst III 06/2004 06/2008 Company Name City State Primary Role: Project manager multiple new information technology systems per year, ranging $500k $4M budgets Lead team CIO support encourage "Application Analyst" roles attend participate Project Management methodology training beginnings PMO health care High Point Regional Responsible upgrades ongoing software updates multiple API Software tools. (HR/Payroll, Security, Scheduling timekeeping systems) Lead team 60 members crossing clinical corporate areas implement enterprise staff scheduling solution Project manager Radiology Information System complete dictation replacement project Project Manager HR Recruiting system (Halogen) worked HRIS team vendor team negotiate aspects implementation. Upgraded enterprise-wide timekeeping system, including time clocks (API) going client/server web-based application. Included coordination aspects implementation vendor training end users. Systems Analyst II/ Product Manager Vantive (PeopleSoft tool) 05/2001 06/2004 Company Name City State Support Peoplesoft's Vantive application nationwide call center environments. Brought 3 new call centers Vantive system maintained support existing three call centers. Performed 2 full system upgrades managed budget aspects project surrounding upgrade. Support maintained software, making changes requested VB/VBA code resolve differences upgrade. Maintained .NET web version Vantive application external clients submit cases. Worked closely call center managers supervisors, well director nationwide call center, ensure functionality needs call center met. Systems Analyst II/ Project Manager 04/2000 05/2001 Company Name City State Project management Patient Accounting clinical upgrades, support existing modules, maintenance MUMPS database UNIX: IDX Hospital Software package. Oversee related projects Finance Patient Accounting departments, supporting applications issues upgrades financial departments. Help implement new software UNIFY database structure, MedStat software Contract Management Finance Dept. Assisting system-wide upgrade corporate IDX software, required testing documentation methodology required. Project Manager Intermediate /Software Analyst II 12/1998 04/2000 Company Name City State Primary Financial Analyst McKesson HBOC Star Financials, backup McKesson HBOC Clinical system. Helped team perform upgrade new GUI based platform STAR Financials Began studies Project Management Healthcare environment, attended seminars beginning methodology PMO development. Implemented known infancy stages today's EMR document based scanning medical records financial records. Managed project aspects around installation IMNET Electronic Medical Record software MS SQL 7.0 based database. Systems Analyst/ Programmer 05/1998 12/1998 Company Name City State Programmed SQL HBOC Clinical Financial systems, developed various hospital reports Financial departments. Project Manager IMNET Electronic Medical Records software. Learned MSSQL support system help implement Medical Records charting needs, electronic sign-off physician. Skills Manage departmental budget aspects; salaries, training, etc. Manage assist creation portfolio governance Information Technology Systems Budget Manage assist creation Infrastructure budget required projects requiring infrastructure/ construction upgrades Work hand hand Chief Technology Officer, VP Application Support provide C-suite leadership relevant information needed approve annual portfolio Information Technology