COSTUMER SERVICES Summary Costumer representative background sandwich artist security looking join growing entrepreneurial organization part Executive team. Skills Operations management Financial records processing Quick learner Client-focused Computer proficient Active listening skills Telephone inquiries specialist Cash handling accuracy Superior communication skills Top sales performer Customer service expert Strong communication skills Superior organization skills Store maintenance ability Energetic work attitude Adaptive team player Cheerful energetic Telecommunication skills Experience Costumer Services 02/2018 Current Company Name － City State Answered customer questions took orders. Assisted customers finding solutions complaints, concerns inquiries. Recommended, selected helped locate merchandise based customer needs desires. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience. Built customer confidence actively listening concerns giving appropriate feedback. Extended customer subscriptions, offering discounts promotions ensure high customer retention rates. Confirmed appropriate changes made resolve customers' problems. Sandwich Artist 01/2017 02/2018 Company Name － City State Executed daily tasks assisted team members needed. Prepared food items, including sandwiches products meet customer specifications. Assisted customers, including answering questions preparing orders. Organized food preparation stations replenished supplies needed. Delivered superior customer service focused quality meeting customer needs timely manner. Cleaned maintained food preparation stations. Trained Sandwich Artists apply attention detail commitment quality. Communicated customer provide menu offering details assist decision-making. Proofed dough products baked breads, cookies bakery products. Handled bagged groceries carefully according customer preference. Stocked, priced, front-faced rotated merchandise. Monitored freshness condition prepared foods. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas service refrigerators. Security Guard 05/2015 01/2016 Company Name － City State Maintained order, responded emergencies enforced federal local laws. Communicated supervisors regarding issues occurred duty. Immediately reported fires, accidents safety hazards. Enforced building rules regulations government facilities. Protected federal employees property monitoring access government-owned leased properties. Detained individuals necessary prevent security breaches. Patrolled premises regularly ensure safety employees visitors. Patrolled buildings, facilities perimeter areas prevent damage property. Florist helper Delivery driver 02/2011 03/2011 Company Name － City State Communicated information customers product quality, value style. Consulted customers latest styles trends. Communicated merchandise needs issues appropriate supervisors timely fashion. Kept showroom clean maintained neat, orderly product displays. Interacted customers retail buyers follow-up shipping statuses expedited orders. Worked team member performing cashier duties, product assistance cleaning. Stocked rotated inventory regularly. Resolved customer complaints adjusted orders. Selected efficient routes compliance delivery instructions fuel policy. Inspected maintained gas, oil water levels well tires, lights brakes. Loaded unloaded merchandise stores vendor locations. Processed payments accepting cash, checks credit card payments. Served company's bilingual Spanish/English customer service representative. Seasonal Field Worker 05/2006 08/2006 Company Name － City State Seasonal migrant worker would return every summer till 2012 Mowed edged lawns flowerbeds using shovel hula hoe. Operated motorized vehicles equipment tractors, traiers Mixed sprayed fertilizers, herbicides insecticides onto grass, shrubs trees. Installed rock gardens, ponds irrigation systems accordance client specifications. Planted seeds, bulbs, ground covers trees. Arranged shrubs, trees flowers create particular landscape effects. Education Training High School Diploma 2012 Psja Early College High School － City State Ranked Top 15% class 4.0 GPA Student council Member Future Farmers America member Jurnalism editor Secretary FFA Secretary student council Migrnat student Texas A&M International University － City State Major criminal justice Minor business administration Expected Graduation date December 2020 Texas A&M International University － City State Major criminal justice Minor buisness administration Community Service Volunteer WBCA 2012, 2013, 2014 2017 Volunteer Food bank 2013 Volunteer Habitat humanity 2012, 2013 Volunteer Farmers Market 2014 Volunteer softball games 2015, 2016 Languages Spanish English Skills Cash handling Careful active listener Multi-tasking Strong public speaker Professional friendly