ASSISTANT INFORMATION TECHNOLOGY (IT) DIRECTOR Summary A high performing energetic portfolio, program, project management professional proven track record consistent commendations delivering large-size mission critical programs projects excellent quality political lean environments. Innovative leader adept agile strategic planning analysis optimize operations push forward new business initiatives winning collaborative approach. Highlights Management information systems Project development lifecycle Process improvement Risk management Natural leader Quality assurance control Unsurpassed work ethic Cost reduction containment Systems implementation Experience January 2011 Current Company Name City State Assistant Information Technology (IT) Director Led organization towards eligibility eHealth Exchange Information Network allow county providers exchange patient information federal agencies non- federal organizations secure, trusted, interoperable network. Completed detailed survey county's privacy, security, confidentiality, information exchange policies part onboarding process execution Data Use Reciprocal Agreement. Facilitated processing Entrust Subscriber Agreement (public certificates keys) documents. Outcome: Upon submission application, eHealth Exchange Committee awarded county immediately "eligible" participate eHealth Exchange Network due comprehensiveness documentation. Accelerated organizations participation nationwide quality efforts maturity surveys energizing staff, enhancing organization's status, improving customer services process. Outcome: Application review processes expedited. Organization awarded Stage 6 Maturity (from Stage 2) Electronic Medical Record (EMR) Adoption less 3 months. January 2007 December 2010 Company Name City State IT Supervisor Executed enterprise information technology strategy worked closely partnered Health Services CIO stakeholders (clinical, business, detention) establish project program governance, understand document business needs, advocate effective application deployment strategies, develop high level project road maps. Outcome: Clear project prioritization throughout enterprise addressed limited resource issues. Sample projects: Appointment Reminder System, Document Imaging System, Timekeeping System, Wristband ID Deployment, Dictation System, Materials Management. Supervised, led, coached, mentored approximately 12 25 Application Support Project Management staff phases IT operations project lifecycle using Lean agile project management methodologies. Outcome: Stronger project visibility customer relationships; maturity terms organizational project management service management methodologies; expedited help desk ticket resolution minimizing project risks. Sample Project-related skills shared staff: Project Charter, Project Timeline, Resource Allocation, Issues Documentation, Communications Technique, Lessons Learned, Release Checklist, others. July 2005 December 2006 Company Name City State Senior Management Information Systems Analyst Developed comprehensive map fit-gap review analysis clinical workflow electronic medical records requirements different ambulatory detention facilities Santa Clara County. Outcome: Enhanced staff awareness existing processes steps needed attain towards future state better clinical flow, improved inmate care effective implementation electronic medical record (EMR). Led cross-functional multi-dimensional Lean Six Sigma process improvement team composed clinical business staff completed gap analysis streamline expedite Operating Room (OR) scheduling billing processes. Outcome: Bills resubmitted processed within week improved revenue dramatically. December 2000 June 2005 Company Name City State Program Administrator Defined, managed, owned three year IT project program roadmap, project features prioritization, release strategy web enablement 20/7 statewide enterprise case management, reporting, payment system (for 6,000 health human services providers public private sectors) including successful on-boarding tenants 300% expansion user database minimal workflow interruption. Outcome: Public private service providers able use case management system able provide day services clients need without duplication services. Initiated led inclusion HIPAA guidelines, Privacy Rule, IT Security policies department workflow applications actively collaborating Washington State's lawyers IT security staff appropriate language and/or workflow included leveraged confidentiality agreements, service level agreements (SLAs), vendor contracts, online alerts/ notices, training. Outcome: 100% Department Compliance regulations; Staff comfortable tool. Education De La Salle University Guidance Counseling MS Guidance Counseling Assumption College Psychology BS Psychology Agile Management, UC Berkeley Extension; Advanced Project Management Program, Stanford University (SCPM); Project Management, San Jose State University Certified Lean Six Sigma Black Belt Lean Six Sigma Quality Operational Excellence, Harrington Institute Certified ScrumMaster (CSM); Certified Scrum Product Owner (CSPO), Scrum Alliance Foundation Certificate IT Service Management v2, ITIL, EXIN Project Management Professional (PMP), PMI; Certified Professional Health Information Management Systems, (CPHIMS), HIMSS Skills streamline, Agile, billing, case management, contracts, clients, customer services, database, Dictation, Documentation, electronic medical records, features, functional, health human services, help desk, Imaging, information technology, ITIL, Materials Management, Exchange, enterprise, Network, organizational, policies, processes, process improvement, Project Management, Quality, reporting, San, scheduling, Scrum, Six Sigma, service level agreements, strategy, surveys, workflow