DIRECTOR OF INFORMATION TECHNOLOGY AND ANALYTICS Summary Accomplished senior manager 15 years experience leading complex projects managing resources optimize enterprise technology support business objectives. Committed quality service excellence aptitude launching new technology platforms. Subject matter expert Information Security Risk Management. Excellent communicator adept identifying business needs bridging gap functional groups technology foster targeted innovative solutions. Highlights OS/Platforms: Microsoft Windows Server 2008/2012, Exchange 2010, IIS, Active Directory, DNS Networking: Cisco LAN/WAN (ASA/switching), TCP/IP, VPN, VoIP, SIP, MPLS, VNC, VLAN Segregation Hardware: SAN/FIBER technology, Enterprise Servers, Switches, Routers, Workstations, Laptops, Mobile Devices (iPad/iPhone/Blackberry), Telephony Systems: Cisco CUCM Tools: JIRA, Veritas Netbackup, Backup Exec, PCAnywhere, Symantec Antivirus, Ghost, SharePoint, Visio, Microsoft Office Suite Experience Director Information Technology Analytics January 2005 Current Company Name － City State Market-leading global credit asset management firm $4 Billion AUM 120 employees worldwide. Directed firm's word-wide Information Technology strategy. Established instituted policies, procedures technology mitigate corporate security risk position ZAIS Sarbanes-Oxley act compliance. Identified process improvement opportunities recommended solutions budget requirements management committee. Managed team 6 resources responsible technology management support operations encompassing aspects IT infrastructure including workstations, server platforms, IP telephony, L3 network infrastructure, network security, disaster recovery, Storage Area Networks videoconferencing. Directed project teams lifecycle phases handling technical escalation events. Evaluated deployed DLP solution. Chairman firm's cybersecurity committee responsible advancing firm's security posture. Selected Accomplishments Developed led technology strategy firm supports strong business alignments, increases profitability provides sound, flexible reliable foundation future. Enabled revenue growth leading timely deployment high-performance virtual computing environment support new models created internal development teams. Created Incident Response Policies Procedures rooted firmly NIST framework. Developed lead breach rehearsal scenarios executive roundtable tests technical response team practices. Designed Data Governance Classification Policies particularly regards Personally Identifiable Information (PII). Evaluated deployed Data Loss Prevention system (Symantec) created escalation procedures comply firm's Data Governance Policy. Managed security vendor relationships contract negotiation lifecycle Service Level Agreement reviews. Developed associates fullest potential providing challenging opportunities enhanced associate's career growth. Recruited developed appropriate talent pool insure adequate bench strength succession planning. Managed logistics, procurement deployment IT infrastructure Dallas, Baton Rouge, Shanghai, Dublin, London, Singapore Tokyo locations inclusive establishing sustainable model support. Established viable Disaster Recovery strategy physical virtual solution liaison business units generate firm's Business Continuity plan. Spearheaded analog VOIP conversion ZAIS IPT video infrastructures (Cisco CUCM environment). Transformed IT support organizational interaction practices, fostering strong, collaborative work environment. developing robust help desk systems processes improved trouble ticket initiation visibility. Led firm's Cybersecurity enhancement effort managing design, implementation maintenance Advanced Threat Protection system, Next Generation Firewalls Mobile Computing Security. Developed firms Cybersecurity Policy Incident Response Team firmly rooted NIST framework. Responded audit requests potential current investors, met discuss finding, guided due diligence process. Responded external auditors lead remediation efforts needed. Reported audits executive board. Fostered culture security awareness firm obtaining executive level support Cybersecurity initiatives enabling acceptance security measures user education. Information Technology Manager January 2002 January 2005 Company Name － City State Manufacturing firm 100 year history 170 employees. Directed hardware software configuration, installation, troubleshooting, support activities. Oversaw administration network infrastructure, business systems, cabling circuits, telecommunications platforms. Established managed relationships technology vendors service providers. Monitored tracked call volumes, service requests, performance metrics. Led work order documentation change request management. Selected Accomplishments Designed led Windows 2003 migration team. Administered CISCO multi-VLAN layer 3 switched LAN\WAN. Designed administered CISCO VPN solution. Led procurement, configuration administration infrastructure projects. Engineered deployed Microsoft Exchange 2003 solution including web access/spam protection/security. Planned implemented Enterprise Resource Planning project. Responsible disaster recovery plan/execution. Supervised IT staff coordinated consultants. Systems Administrator January 2000 January 2002 Company Name － City State Consulting firm providing portal technology enterprise customers. Administered supported 250 client node Windows NT environment. Planned, configured administered upgrade Windows NT Windows 2000. Maintained DNS, WINS DHCP multi-site environment. Maintained 85 node development server environment. Engineered deployed System Management Server 2.0 infrastructure. Designed Workstation Server imaging system using Symantec Ghost. Performed daily network monitoring tasks including backups (Veritas) log checks. Data/Systems Administrator January 1998 January 2000 Company Name － State Global provider information technology products services (3 Billion revenue) Oversee modify daily download data several distributors. Uploaded data appropriate SQL databases. Maintained perform hardware/software upgrades Windows FTP servers. Education Bachelor Science Psychology/History 1998 Rutgers University － City State Psychology/History Skills Active Directory, Antivirus, asset management, Backup Exec, budget, business systems, cabling, CISCO, Competitive, Hardware, Consulting, contract negotiation, conversion, credit, client, databases, DHCP, Disaster Recovery, documentation, DNS, due diligence, Enterprise Resource Planning, Firewalls, FTP, Ghost, help desk, IIS, imaging, Information Technology, IP, IT support, LAN, Laptops, Team Leadership, logistics, Loss Prevention, managing, Market, Mentoring, access, Exchange, Microsoft Exchange 2003, Microsoft Office Suite, SharePoint, Microsoft Windows, Windows, Windows 2000, Windows NT, word, migration, Enterprise, network security, network, Networking, Networks, Next, OS, organizational, PCAnywhere, Policies, Problem Resolution, processes, process improvement, procurement, Project Management, Proposal Development, Requirements Analysis, Routers, SAN, Sarbanes-Oxley, Servers, Service Level Agreement, sound, SQL, strategy, Strategic Planning, Switches, Symantec, TCP/IP, telecommunications, Telephony, troubleshooting, upgrades, upgrade, Veritas, Veritas Netbackup, video, VPN, Visio, VOIP, WAN