CONCIERGE/DOORMAN Summary Experience working concierge, military, general office, international domestic shipping. Excellent interpersonal communication, customer service, office support skills. Windows/DOS, MS Office, Data Entry, Internet Internet Research Skills. Skills Friendly Informative residents, guests, staff. Quick respond. Strong sense accountability. Achieves business individual developmental goals. Able handle medical emergencies technical problems calm professional manner. Commitment outstanding customer service. Very flexible work ethic. Experience 11/2014 Current Concierge/Doorman Company Name － City State Provided professional consistent concierge service residents, visitors contractors. Respond email communications, answer inquiries offer suggestions. Efficiently handle large call volume inquiries tenants/guests. Assist administrative duties light copying fax requests requests needed. Provide updated information local restaurants, special events, transportation etc. Monitor lobby traffic alerting residents deliveries arriving guests. Provide job duties requested administrative/management staff. Record deliver messages residents, management, leasing, relieving concierge. Provide guests information valet housekeeping services ensure additional housekeeping requests fulfilled. Activate deactivate remotes keys guests checking checking out. 12/2007 11/2013 Aviation Ordnanceman Company Name － State Handle service weapons ammunition carried Navy aircraft. Inspecting, maintaining repairing aircraft's mechanical electrical armament/ordnance systems. Stow, assemble load aviation ammunition may include anything aerial mines torpedoes missiles rockets. Service bomb, missile rocket releasing launching devices, service aircraft guns. Assemble test air-launched guided missiles, supervise operation aviation ordnance shops, armories stowage facilities. 01/2005 11/2007 Office Assistant Company Name － City State Perform receptionist duties needed. Maintain trusting relationships suppliers, customers colleagues. Sort distribute mail timely manner. Resolve office-related malfunctions respond requests issues. Create update records ensuring accuracy validity information. Education Training Sep 1999 High School Diploma International Business Jacqueline Kennedy Onassis － City State International Business Skills administrative, administrative duties, copying, Customer Service, email, special events, fax, Inspecting, mechanical, medical emergencies, mail, office, weapons, Navy, Quick, receptionist, repairing, transportation, typist