FLORAL DESIGNER Summary I retail floral designer energetic, outgoing detail-oriented. I handle multiple responsibilities simultaneously providing exceptional customer service. I floral sales 13 years avenues retail sales 20 years. I driven results-focused professional seeking position company I share talents. Experience 10/2014 01/2015 Company Name City State Plan arrangement according client's requirements, utilizing knowledge design properties materials, select appropriate standard design pattern. Cheerfully assisted staff productive festive holiday season. Resolve customer complaints regarding sales service. Greet customers ascertain customer wants needs. Attended sales seminar learn techniques increasing sales order.Suggestive selling. Floral Designer 01/2006 09/2014 Company Name City State Open store morning. Filing sales receipts, taking phone orders, collecting orders Teleflora Dove system. Confer clients giving quality customer service regarding price type floral arrangement gourmet fruit basket desired date, time, place delivery. Trim material arrange bouquets, wreaths, terrariums, items using trimmers, shapers, wire, pins, floral tape, foam, materials. Perform office retail service duties keeping financial records, serving customers, answering telephones, selling giftware items receiving payment. Inform customers care, maintenance, handling various flowers foliage, indoor plants, items. Decorate supervise decoration buildings, halls, churches, facilities parties, weddings occasions. Itemize total customer merchandise selection checkout counter, using cash register, accept cash charge card purchases. Attend floral symposiums learn latest floral trends weddings everyday design. Design set advertising signs displays merchandise shelves, counters, tables attract customers promote sales. Floral Designer 07/2002 11/2005 Company Name City State Worked dedicated team six floral designers able multi task selling, designing answering phone. Created floral designs hospital functions organized delivery time arrival event. Monitor customer preferences determine focus sales efforts. Place prices descriptive signs backdrops, fixtures, merchandise, floor. Motivated staff positive give exceptional customer service hospital environment. Take inventory examine merchandise identify items reordered replenished. Stock shelves, racks, cases, bins, tables new transferred merchandise. Education Associates Degree Retail May 1979 CAPE COD COMMUNITY COLLEGE City State Retail CC Community College Travel Tourism Certificate 1999 Cass Floral School Floral Design Certificate 2000 Skills advertising, cash register, Resolve customer complaints, client, clients, customer service, delivery, designing, Filing, financial, focus, inventory, materials, office, 2000, quality, receiving, retail, selling, sales, tables, telephones, phone, type