CUSTOMER SERVICE ASSOCIATE/CASHIER Summary Highly motivated professional seeking Receptionist position. Possesses excellent communication skills, strong intuitive analytical thinking. Goal-oriented, Customer-focused team player attitude drive succeed. Highlights Flexibility Adaptability Organizing planning skills Attention detail Stress tolerant Ability handle several situations confidence. Knowledge MS office operation standard office equipment. High school diploma. Answered, screened directed inbound phone calls Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing mailing Took verbal written messages transmitted exact person/destination Accepted letters packages delivered front desk distributed appropriate staff Interacted well public Handled delicate situations, – customer requests, special needs complaints Coordinated maintenance front desk reception area equipment, furniture, lighting, applications brochures Maintained neat, tidy pleasant appearance reception area Accomplishments Provided highest quality natural health care services patients caring supportive environment Good patients ages Ability follow directions closely Great compassion towards patients Comfortable interacting types patients Skilled explaining patients adapt healthier lifestyle instructed physician Experienced assisting physician treating patients Adept scheduling patient appointments preparing treatment rooms Skilled filing medical history forms Ability work well alone well Team player Fast paced office setting Experience Customer Service Associate/Cashier October 2008 April 2009 Company Name － City State Greeted assisted customers friendly courteous manner Processed customers' transactions accurately efficiently along bagging customer purchases Maintained proper funds register called change cash pick-ups needed Followed Company policies procedures handling void transactions, even exchanges, short situations, etc. Opened closed register counted register drawer Recorded appropriate information balance sheet prevent cash loss Utilized adhered merchandise presentation standards regards 5 Basics: replenishment, signing, sizing, clearance clean store Followed Company policies procedures POS processes Maintained neat, clean organized customer service register area Maintained consistent communication follow Recovered replenished POS end caps accordance merchandizing directives standards Ensured prompt removal merchandise returns holds Made sure merchandise folded, hung, tagged priced appropriately returning sales floor Processed damages appropriate paperwork correctly Tagged vendor return items. Called department pick returns Solicited Kohl's Charge applications e-mail addresses customers accordance Company standards Responded appropriately POS backup calls Service Desk calls Assisted POS Customer Service needed Properly held merchandise customers needed, including returning merchandise picked sales floor Processed rain checks within Company standards Accomplishments Very rewarding Helping customers loved working Retail Skills Used Analytical thinking, planning Strong verbal personal communication skills Accuracy Attention details Organization prioritization skills Problem analysis, use judgment ability solve problems efficiently Self motivated, initiative, high level energy Verbal communication skills Chiropractor Assistant October 2007 September 2013 Company Name － City State Receptionist, Greet register arriving patients, Confirm insurance status, Record medical histories relevant medical information, Abided HIPAA laws regarding sharing personal medical information, Room patients, Assist Chiropractors certain procedures, Responsible administering physical therapy techniques, Educate patients, Patient scheduling, Checking departing patients, Call confirm appointments, Managing patients files, Managerial tasks, Bookkeeping, billing, employee payroll, bank deposits, Maintain kept track office supplies, Checking chiropractic equipment supplies, Keep waiting rooms examination rooms clean, Microsoft Office proficiency Excel spreadsheets Receptionist, Greet register arriving patients, Confirm insurance status, Record medical histories relevant medical information, Abided HIPAA laws regarding sharing personal medical information, Room patients, Assist Chiropractors certain procedures, Responsible administering physical therapy techniques, Educate patients, Patient scheduling, Checking departing patients, Call confirm appointments, Managing patients files, Managerial tasks, Bookkeeping, billing, employee payroll, bank deposits, Maintain kept track office supplies, Checking chiropractic equipment supplies, Keep waiting rooms examination rooms clean, Microsoft Office proficiency Excel spreadsheets January 2005 Current Company Name － City State Commercial Private party house cleaning. Maintain lists vacant apartment's require housekeeping attention arrival next occupants. Responsible cleaning commercial buildings, offices, restrooms common areas. Restocking toiletries, vacuum room carpets, sweep, scrub, wax polish floors using brooms, mops powered scrubbing waxing machines. Preparing surfaces primer, apply layers paint hang wallpaper. Tidy finishing job Accomplishments. Education High School Diploma General 1987 Marshfield High School － City State Personal Information I work well team-player, I going I able work well stress. Skills Receptionist, 10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Internet Research, Scheduling, Spreadsheets, Telephone Skills, Time Management, Vendor Management, Letters Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Multi-Task Management, Organizational Skills Prioritization.