ASSISTANT TO CFO Professional Summary Dedicated focused Office Administrator excels prioritizing, completing multiple tasks simultaneously following achieve project goals. Seeking role increased responsibility authority. Core Qualifications Computer proficiency Service-minded Motivational leadership style Inventory control Professional demeanor Self-directed Time management ability Ability prioritize Customer service System improvements Strong initiative Resourcefulness Forward-thinking mindset Experience Assistant CFO 04/2008 Current Company Name City State Managed operations accordance budget requirements. Maintained compliance company legal requirements. Oversaw operations Charter Dispatch Department. Managed office inventory placed new supply orders. Updated employee paperwork records. Scheduled appointments maintained master calendar. Oversaw training daily performance three staff. Wrote professional business correspondence. Generated financial reports management review. Liaised directly customers meet needs maintain satisfaction. Provided support COO sales team managing operation work flow. Improved communication efficiency primary liaison departments, clients vendors. Planned travel arrangements executives staff. Organized files, developed spreadsheets, faxed reports scanneddocuments. Properly routed agreements, contracts invoices signature process. Created maintained spreadsheets using advanced Excel functions calculations develop reports lists. Performed additional duties special projects assigned Chief Pilot. Coordinated additions deletions passenger lists prior aircraft movement coordinated changes aircraft movement. Ensured compliance Federal, State, Local foreign regulations. Announced flight status updates. Successfully completed NATA Compliance, TSA 12-5 program develop professional skills. Ensured team member responsibilities defined understood. Monitored ongoing expenses relative budget projections. Cultivated strong working relations industry executives. Verified information computer system up-to-date accurate. Compiled statistical information special reports. Created monthly reports records, closed terminated records completed chart audits. Organized billing invoice data prepared accounts receivable expected revenue reports controllers. Updated departmental standard operating procedures database accurately reflect current practices. Identified resolved system account issues. Developed created effective filing system accelerate paperwork processing. Collaborated administrative team members, human resources finance department special projects events. Created maintained computer- paper-based filing organization systems records, reports documents. Charter Sales Rep Flight Dispatcher 05/2006 02/2008 Company Name City State Fielded average 50 customer service calls per day. Confirmed appropriate changes made resolve customers' problems. Exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction. Managed wide variety customer service administrative tasks resolve customer issues quickly efficiently. Updated database customer sales information. Evaluated competitors performed market research. Verified information computer system up-to-date accurate. Updated departmental standard operating procedures database accurately reflect current practices. Maintained detailed administrative procedural processes improve accuracy efficiency. Planned travel arrangements staff. Charter Sales Flight Dispatcher 03/2000 03/2005 Company Name City State Maintained detailed administrative procedural processes improve accuracy efficiency. Coordinated meetings department managers served main liaison sales flight staff. Contacted providers discuss status rebilling reimbursement process ensure account resolution. Managed incoming outgoing calls. Successfully established effective systems record retention creating database daily correspondence tracking. Improved communication efficiency primary liaison departments, clients vendors. Directly supported Vice President managing operation work flow. Handled processed confidential client information. Coordinated airport vendors regarding fueling catering logistics. Monitored flight schedule daily 6 aircraft. Monitored updated flight schedules pilots daily. Accounts Receivable Accounts Payable Education High School Diploma General 1995 Lake Weir High School City State USA Skills Account Management, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Vendor Management