CONSULTANT Summary Human Resource Professional highly effective incorporating creative leadership skills achieve business objectives. Directs projects improve efficiency meeting deadlines budget requirements. Human Resource Professional highly effective incorporating creative leadership skills achieve business objectives. Directs projects improve efficiency meeting deadlines budget requirements. Highlights Budgeting forecasting Employee relations Compensation administration Affirmative Action compliance OSHA inspections Employment law knowledge Process improvement Risk management Accomplishments Developed implemented innovative internal communications strategy improve employee engagement strategic messaging. Developed implemented innovative internal communications strategy improve employee engagement strategic messaging. Experience 01/2015 Current Consultant Company Name － City State Reviews federal state laws confirm enforce company compliance. Wrote ISO 9000-level HR instructions employee processing. Works senior-level management create fair consistent HR policies procedures. Manages salary changes stemming merit increases, promotions, bonuses pay adjustments. Career Development Program Director, Community Outreach Volunteer Works closely members aspects job search, including preparation resumes, interview techniques, participating mock interviews, job search strategies. Identifies connects clients potential jobs, schools, military training programs participants. Performs mock interviewing, professional online image consulting general business competency training. 10/2013 12/2014 Compensation Benefits Specialist Company Name － City State Designed, introduced organization's first formal workplace accommodation process procedure. Implemented organization's first results- based wellness incentive campaign-produced 35% ROI within first year, reduction absentees, turnover overall health employee population. Responsible $3.5 million departmental budget multiple vendor relationships leading employee resources groups 15 staff members. Re-engineered multi -faceted HR communication channels strategy including: web- based solutions; total rewards statements, on-line enrollment. Incorporated diversity focus benefits programs policies. Created extensive health management programs increase engagement drive cost evolution toward outcome based programs. Developed implemented overall benefits strategy adding several employee wellness activities events cost. Consolidated several medical plans resulting improved benefit levels, reporting, satisfaction, 10.3% reduction annual expenses. 07/2010 10/2013 Commercial Relationship Manager Company Name － City State Responsible retention, in-group growth, sale new products services existing accounts. Researched departmental systems improve business process improvement resulting $300k yearly saving. Led team overall sales efforts including small business calls, outbound sales, hosts' sales events networking seminars. Created team -building activities strengthen enhance interpersonal communication. Utilized multiple learning methods technologies deliver client training sessions, including person classroom, virtual classroom, self-study, phone/conferencing. 07/2006 10/2008 Benefits Specialist Company Name － City State Counseled employees management leave absence policies procedures ensure employees appropriate information including interpretation multi- state federal laws, COBRA, FMLA, HIPPA, ADA, etc. Liaison policyholder The Standard. Responded claim coverage inquires, including verifying appropriate premium administration. Developed effective relationships Human Resources, benefits payroll staff throughout policyholder's business units ensure positive customer experience employer employee. Participated development employee module HR Intranet, allowed employees access HR policies informed regarding important benefit policy changes. Utilized project management skills implementing on-line employment application benefits enrollment, paperless/scanning filing system. Education Master Arts Human Resource Development Webster University － City State Human Resource Development Bachelor Arts Mass Communication Xavier University － City State Mass Communication 2017 MBA Finance University Missouri Columbia － City State Affiliations Certified Facilitator-Look Good Feel Better-American Cancer Society SHRM-KC Alpha Kappa Alpha Sorority Incorporated-Executive Officer-2014-2015 Publicity-Earned National Award online, print content chapter community service events. Board Trustee-St. Paul's Episcopal Day School-Current Skills ADA, Benefits, budget, business process improvement, interpersonal communication, consulting, client, clients, Employee Relations, filing, focus, Human Resources, HR, image, interpretation, team -building, Legal Compliance, Director, access, Works, networking, Organizational Development, payroll, policies, project management, reporting, risk management, sales, scanning, seminars, Staffing, strategy, Strategic Planning, phone, training programs, Vendor Management