CONSULTANT Highlights Employee relations Performance management strategies Excellent interpersonal coaching skills Course Prep SHRM-SCP (May 2017) Employee handbook development Event management Manager coaching training Employee relations Hiring retention Experience Consultant Aug 2015 Current Company Name － City State Create professional business presentations. Contacted new existing customers discuss specific services could meet needs. Developed innovative business plans sales strategies customers. Rese arched economic processing factors determine best process sales strategies. Coordinated managed major proposal processes initiation implementation. responses. Formulated comprehensive business plan complete clear actionable sales goals targets. Analyzed client requirements, created business plan drove strategy development. Planned negotiated media buys, including TV, radio, print digital. Director Apr 2012 Aug 2014 Company Name － City State Carefully selected, developed retained qualified staff, well trained [number] new staff annually. Created annual goals, objectives budget made recommendations reduce costs. Assisted design execution programs contributed [%] growth organization [year] fiscal year. Administered, directed coordinated activities agency. Served liaison management, clinical staff community. Expertly planned, coordinated, organized directed operations agency. Actively maintained up-to-date knowledge applicable state Federal laws regulations. Regularly evaluated employee performance, provided feedback assisted, coached disciplined staff needed. Organized led weekly personnel meetings [number] team members. Developed managed budget revenue expectations actively seeking ways eliminate reduce expenses. Revised policies procedures accordance changes local, state federal laws regulations. Created implemented exit interview program process. Advised top management appropriate employee corrective actions. Ran bi-weekly payroll process. Director Jul 2009 Current Company Name － City State Created implemented exit interview program process. Created modified job descriptions within departments. Facilitated monthly meetings develop strategies would positively influence workplace relationships. Maximized company revenue [Action taken] Identified key growth opportunities business [Action taken] Managed day-to-day tactical long-term strategic activities within business. Reduced controlled expenses improving resource allocation. Represented agency government, funding field sources meetings conferences. Addressed program policy issues, developed best practices improved service delivery. Created executive analysis reports highlighting business issues, potential risks profit opportunities. Negotiated reviewed business contracts financial models profitability financial success mind. Reviewed federal state laws confirm enforce company compliance. Addressed inquires employees management regarding new-hire activity ongoing employee relation issues. Human Resource Manager Jun 2007 Sep 2009 Company Name － City State Increased employee base [Number] meet changing staffing needs. Implemented innovative employee incentive program, resulted [Number] increase staff productivity. Recruited interviewed [Number] applicants per [Time period] Answered employee questions regarding [Topic] [Topic] resolved issues. Advised managers organizational policy matters recommend needed changes. Conducted new employee orientation foster positive attitude toward organizational objectives. Served link management employees handling questions, interpreting administering contracts helping resolve work-related problems. Identified staff vacancies recruited, interviewed selected applicants. Directed personnel, training labor relations activities. Human Resource Assistant Jun 2003 Sep 2007 Company Name － City State Worked quickly efficiently, minimal oversight, accomplish assigned duties. Improved accuracy payroll journal entries developing implementing payroll reconciliation tool. Accurately processed data, validation transmission weekly, semi-monthly sale payrolls. Prepared filed sales use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports miscellaneous filings. Education Management Holmes Community College － City State Master Science Counseling Education Education Psychology Psychology Mississippi State University Counseling Education Education Psychology Psychology Bachelor Science Business Administration College Business Professional Studies, Mississippi University Women Business Administration Skills Revamped orientation process new hires, implemented company-wide. Successfully decreased staff turnover [Number] [Number] months. P rovided assistance resume building, training, career path development. Reduced employee turnover 10%. Created [Number] -week virtual training sessions [Program type] certification program. Qualifications