TEACHER Professional Summary Savvy teacher superb Problem Solving, SEO, Analytics Microsoft Office skills. Reliable, organized personable. Core Qualifications Microsoft Office Advanced Problem Solving Client-focused Innovative Customer service-oriented 58 WPM typing speed Results-oriented Seo Analytics Quick learner Computer proficient File/records maintenance Team-player Accurate detailed Experience Teacher 12/2014 Current Company Name City State Applied positive reinforcement method redirect negative behaviors. Conducted small group individual classroom activities based differentiated learning needs. Wrote daily weekly lesson plans. Supported students developing strategies individual needs classroom group dynamics. Developed implemented interesting interactive learning mediums increase student understanding course materials. Assisted four six students per station small group learning periods Supplied one-on-one attention student, maintaining overall focus entire group. Paraprofessional 01/2014 12/2014 Company Name City State Helped prepare daily lesson plans activities lessons Applied positive reinforcement method redirect negative behaviors Observed students supply teachers feedback regarding potential learning blocks opportunities support Assisted four six students per station small group learning periods Supplied one-on-one attention student, maintaining overall focus entire group. Substitute Teacher 09/2013 01/2014 Company Name City State Supported students developing strategies individual needs classroom group dynamics. Physically verbally interacted students throughout day keep engaged. Encouraged students understanding helpful others. Communicated effectively educators various grade levels. Customer Solution Specialist 07/2012 06/2014 Company Name City State Answered customers' questions addressed problems complaints person via phone. Educated customers product service offerings Offered exceptional customer service differentiate promote company brand. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience Built customer confidence actively listening concerns giving appropriate feedback. Offered direction gave constructive feedback motivate team members. Marked clearance products updated price tags. Maintained knowledge current promotions, policies regarding payment exchanges, security practices. Operated cash register process, cash, check credit card transactions. Helped customers select products best fit personal needs. Teacher 05/2013 08/2013 Company Name City State Applied postitive reinforcement method redirect negative behaviors. Conducted small grooup individual classroom activities based differeniated learning needs. Wrote daily weekly lesson plans. Supported students developing strategies individual needs classroom group dynamics. Developed implemented interesting interactive learning mediums increase student understanding course materials. Server 07/2011 07/2012 Company Name City State Accepted payment customers made change necessary. Apportioned served food facility residents, employees, patrons. Assisted diners seating needed. Checked patrons' identification ensure met minimum age requirements consumption alcoholic beverages Cleaned maintained beverage area, display cases, equipment, order transaction area. Cleaned bars, work areas, tables. Cleaned spilled food, drink broken dishes, removed emply bottles trash. Sales Representative 05/2008 08/2011 Company Name City State Answered customers' questions addressed problems complaints person via phone. Educated customers product service offerings Offered exceptional customer service differentiate promote company brand. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience Built customer confidence actively listening concerns giving appropriate feedback. Offered direction gave constructive feedback motivate team members. Marked clearance products updated price tags. Maintained knowledge current promotions, policies regarding payment exchanges, security practices. Operated cash register process, cash, check credit card transactions. Helped customers select products best fit personal needs. Sales Representative 05/2011 07/2011 Company Name City State Answered customers' questions addressed problems complaints person via phone. Educated customers product service offerings Offered exceptional customer service differentiate promote company brand. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience Built customer confidence actively listening concerns giving appropriate feedback. Offered direction gave constructive feedback motivate team members. Marked clearance products updated price tags. Maintained knowledge current promotions, policies regarding payment exchanges, security practices. Operated cash register process, cash, check credit card transactions. Helped customers select products best fit personal needs. LIBRARIAN ASSOCIATE 09/2010 05/2011 Company Name City State Maintained inventory contents rare books archives collections. Reshevled books maintain neat tidy reading area. Monittored lending reserved course materials. Troubleshooted technical problems library computers technology. Answered patrons' questions circulation desk. Enforced circulation policies procedures. Maintained complete accurate records library transactions. Barista 07/2007 08/2007 Company Name City State Accepted payment customers made change necessary. Apportioned served food facility residents, employees, patrons. Assisted diners seating needed. Cleaned maintained beverage area, display cases, equipment, order transaction area. Cleaned bars, work areas, tables. Cleaned spilled food, drink broken dishes, removed empty bottles trash. Education Bachelor Arts History Social Studies Education May 2012 Longwood University City State United States History Social Studies Secondary Education Minor Anthropology Virginia Florida Professional Teaching License Skills organizational skills problem-solving customer service people person active listener