TEACHER Summary Obtain position working customer service I utilize friendly outgoing attitude. I'm nalytical adept resolving complex network issues. Critical thinker addresses customer support issues quickly consistently exceeds performance standards. Skills Excellent analytical skills Strong verbal communication Computer proficient Microsoft PowerPoint, Microsoft Word, Issue resolution Attention detail Excellent written verbal communication skillsExperience high volume, high stress work environment, productiveFluent English Twi, Energetic organized Accomplishments Top representative department customer satisfaction surpassing 80 %. Received award customer service recognition ability work well team members. Experience Teacher Jan 2016 Mar 2016 Company Name － City State Educate children, take care children, maintain healthy learning environment. Nursing Aide Aug 2015 Jan 2016 Company Name － City State Provide basic care patient, accompany patient leaving facility, maintain healthy living environment. Front Desk Receptionist Jun 2015 Sep 2015 Company Name － City State Answer phones, transferring Support, Referred difficult issues upper management maintaining positive rapport customer. customers online billing account issues. calls book appointments, enroll clients. Cook Apr 2013 Aug 2014 Company Name － City State Train new employees, take orders, pass orders customers, prepare hot cold food items, stock deliveries, maintain work area (cleaning). Education Training Bachelor Arts African American Studies 2017 The Ohio State University － City State USA Child Development, N utritional Needs,L anguage acquisition, M ovement Motor skills, Cultural influences, Coursework Business Communications Interests Member Apostolic Church Choir, Columbus, OH *Sunday School Teacher Apostolic Church, Columbus, OH *Children's Choir Director Apostolic Church, Columbus, OH *Volunteer Event Decorator Gina's Décor Skills Sales Software: Salesforce.com, Service Ticketing system Desktop Publishing Software: Photoshop Microsoft PowerPoint, Microsoft Word, Answer phones, verbal communication skills, Excellent written Additional Information ACTIVITIES: *Member Apostolic Church Choir, Columbus, OH *Sunday School Teacher Apostolic Church, Columbus, OH *Children's Choir Director Apostolic Church, Columbus, OH *Volunteer Event Decorator Gina's Décor