SR. BUSINESS DEVELOPMENT DIRECTOR Professional Summary Highly ambitious business development background sales, marketing, Expertise market analysis, forecasting client needs assessments. Motivated business sales solid experience managing levels large-scale projects, including budgeting administration. Experienced professional strong leadership relationship-building skills. Skilled experience Aerospace industry. Familiar spare parts re-manufacturing. Dynamic communicator consistently exceeds goals company expectations. Client-focused Sales Representative 8+ years providing solutions customers. Solid understanding systems program areas]. Skills Strong verbal communication Data management Process implementation Powerful negotiator Budgeting finance Team leadership Self-motivated Project management Conflict resolution Risk management processes analysis Work History Sr. Business Development Director 01/2014 Current Company Name – City State Manage develop business relations insurance marketplace clients sales. Direct sales team software sales nationally. Consult clients assess technology requirements advise software address needs. Lead project management complete life cycle software build customization. IT Program Manager 01/2012 01/2014 Company Name – City State Successfully built confidence trust major companies, Xerox software support astute assessment client needs development strategies meet them, raising customer satisfaction ratings 'not happy' 'extremely happy'. Devised implemented core process project management ensured sustained support, eliminated errors achieved high levels customer satisfaction. Managed projects support teams providing high quality service Xerox clients Europe USA, installing supporting scanned invoice data software international network installation 4 countries. Directed team 15 setup complex Xerox mailroom Poland, networked 3 countries, budget $2M. Provided project management full lifecycle enhancement break fix projects, recovering lost revenue. Quality Engineering Analyst 01/2007 01/2011 Company Name – City State Instructor Six Sigma tools implementation techniques classroom setting. Assisted preparation marketing materials inter-departmental clients. Implemented Six Sigma site support best practice, lead 20 departments Six Sigma Lean pilot projects production line business practices including conducting process improvements Root Cause Analysis. Coordinated Six Sigma best business practices/tier audits/environmental health safety planning rocket engine production NASA support configuration management Led team achieved company 'Gold Standard' development delivery customer focused strategy consistently achieved error free completion, time delivery, full consultation customer ensure needs met. On time delivery equated savings $1.5M company. Developed quality management programs assist internal staff, suppliers, customers partners initiatives re-engineer processes methods ensured attainment cost, efficiency quality objectives. Assessed, monitored implemented systematic process improvements wide variety complex projects including limited building space shuttle main engines, RS-25 engine, X-51 Hypersonic engine, Nuclear Electric ION engine, RL10, F119 F135 military jet engines. This support included NASA contracts. Quality Engineering Analyst 01/1997 01/2007 Company Name – City State Played key role Advanced Projects Group Radar cross section X Ku band Material science methods ceramic materials AutoCAD Nozzle design jet engine infrared applications. Technical analyst F-22 F119 engine F-35 F135 engine IR Radar cross section analysis Held responsibility providing information security support classified Nispom programs. Provided department business development consultancy identify implement process improvements. Key design support computer contractors implementing classified computing center. Distributed Computer Systems Analyst Network Administrator 01/1990 01/1996 Company Name – City State Provided computer consultancy support 200 workstations across 5 counties. Installed maintained Microsoft Windows server networks. Coordinated managed computer equipment logistics. Skills analyst, AutoCAD, budget, business development, develop business, configuration management, consultation, contracts, client, clients, customer satisfaction, delivery, Direct sales, engineer, environmental health safety, information security, instructor, insurance, logistics, marketing materials, materials, Material science, Microsoft Windows, Radar, network installation, networks, processes, project management, quality, quality management, sales, Six Sigma, strategy Education Doctor Business Administration Management (D.B.A Argosy University City State Master Business Administration (M.B.A Embry Riddle University State B. S. Computer Science Computer Science 1984 Southern University City State Additional Information AWARDS ACHIEVEMENTS Process Improvement Gold Site Recertification Award (Space Shuttle- Pratt Whitney) 2009 Eagle Award (Process Improvement Gold Certification, Space Shuttle) 2006 2008 Eagle Award (Cost saving company $500,000) 2002 High Performance Achievement Award (F22 F35 Tactical Fighter Jets) 2001 Managed state-of-the-art supercomputing facility construction (Pratt Whitney) 2000 Private Pilot Certificate Ongoing Certifications Certified Airman (private pilot)