ADMINISTRATOR Executive Profile Accomplished Executive demonstrated ability deliver company oversight, committed cost-effective management resources quality performance. Skill Highlights Healthcare industry executive 20 years' experience including 16 years managing full service home healthcare facilities including profit loss responsibility, clinical operations management, quality improvement control, personnel/employee relations, recruiting, customer service business development. Strong leadership skills experience in: Strategic Planning Team Building Leadership Implementing Best Practices Contract Negotiations Human Resources Performance Productivity Improvements Finance Accounting/Profit Loss Accountability Budgeting Pricing Operational Management Time Organizational Management Collaborative Problem-Solving Core Accomplishments Professional Experience Company Name City State Administrator 01/2005 01/2015 Develop implement short long term plans. Establish clear objectives. Coordinates efforts business success. Responsibilities include: Full P&L responsibility; Sales market development; Financial status; Patient Care Delivery; Client Services; Strategic planning profitability accountable operations programs. Successful business growth development marketing programs, consistently increasing agency census course 9 years. Expanded Private Duty market successful performance productivity improvement; contract negotiations reimbursement strategies, consistently increasing agency census 31 240 course 9 years. Prepared analyzed weekly/monthly reports, identifying payer issues, maximizing reimbursement improving operational efficiencies. Effectively established clear objectives developed short long term plans business success. Cultivated strong relationships area hospitals, vendors/suppliers payer sources. Maintained high level business standards persistence diligence; high ethics Integrity. Led State Federal Regulatory surveys. Improved maintained efficiency HR functions, billing management clinical operations effective communication leadership abilities. Company Name City State Director Healthcare Services 01/2004 01/2007 Responsible staff providing daily patient care related office activities conducted accordance applicable law regulation. Ensured effective efficient delivery clinical services accordance agency standards values through: clinical management, billing functions management; regulatory compliance; staff supervision training, documentation Quality Assurance management. Maintained high quality patient care constant communication staff, teaching skills interacting clients staff, demonstrating excellent decision-making skills, teaching plans utilize principles teaching learning. Improved maintained clinical management persistence diligence, holding staff accountable leadership skills. Improved billing function related clinical operations effective implementation Best Practices operational management. Maintained State Federal regulatory compliance way staff supervision training, documentation oversight, HR related items effective communication among stakeholders. Company Name City State Clinical Director/Branch Manager 01/2002 01/2004 Leadership position ensuring effective efficient agency operations through: clinical management; billing functions management; regulatory compliance; staff supervision/training; documentation management; HR functions operational decisions; effective communication among stakeholders; Medicare Conditions Participation compliance. Improved methods communication among staff ensure responsive coordination care activities occurred. Maintained State Federal regulatory compliance through: enforcing staff accountability, implementing processes procedures established Best Practices operational management, leadership abilities attention detail. Influenced team spirit motivation way interpersonal communication skills ensure consistent quality standards care delivered patients. Promoted positive work environment meet company goals. Company Name City State Authorization Specialist 01/2001 01/2002 Responsible follow pre-certification/authorization payer requirements multiple home healthcare agencies nationwide company. Ensured authorization planned care home health visits place prior service dates. Participated implementation roll new processes verification authorization home health agencies nationwide. Successful negotiations visit bill rates payer source/case managers needed. Follow-ups nationwide agencies regarding case management issues ranging 140 240 patient case load. Established ongoing relationships agency insurance case managers. Company Name City State Clinical Manager 01/2000 01/2001 Responsible direct patient care directing team clinicians. Perform staff assignments, scheduling patients needs, performing monthly Pre-bill UR audits, completing monthly infection control logs, proofing staff paperwork, managing accurate date charts, delegation staff members, coordinating Team conference meetings, participating on-call schedule, case managing patient load 45-50, collaboration patient care. Implementation Medicare PPS reimbursement policy. Company Name City State Staff RN 01/1998 01/2000 Direct patient care home setting. Maintenance patient load 7-10/day; participation on-call scheduling weekly Case Conference meetings; making appropriate allied health referrals; planning patient care start care discharge; providing care plan setting appropriate goals patient needs; implementing care plan activities acquired skills patient teaching indicated; providing support staff members managers. Successfully established effective patient outcomes quality care. Company Name City State Staff RN 01/1996 01/1998 Responsible direct patient care directed patient physicians. Promote restore patient's health collaborating physician multidisciplinary team members, providing support patients, co-workers supervising team members. Education Bachelor Science Healthcare Administration 2005 University Phoenix City State Healthcare Administration BS Healthcare Administration Registered Nurse 1996 Northwest Mississippi Community College City State Healthcare Administration Registered Nurse Diploma Nursing Registered Nurse Methodist Hospital School Nursing City State Nursing Registered Nurse Southwest Tennessee Community College City State Pre-requisite coursework working toward nursing degree Skills Accounting, agency, attention detail, billing, Budgeting, business development, case management, charts, interpersonal communication, Contract Negotiations, Client, clients, customer service, decision-making, Delivery, directing, documentation, employee relations, Finance, Financial, home health, home healthcare, Human Resources, HR, infection control, insurance, Team Building, Leadership, leadership skills, law, regulatory compliance, managing, marketing, market, market development, meetings, office, negotiations, nursing, operations management, Organizational, Patient Care, Direct patient, personnel, Pricing, Problem-Solving, processes, profit loss, proofing, quality, quality improvement, Quality Assurance, recruiting, Sales, scheduling, staff supervision, Strategic Planning, supervising, surveys, teaching Additional Information Licenses Registered Nurse, State Mississippi, 1998 Honors Graduated Honors, University Phoenix, Bachelors Healthcare Administration