PRESENTATION DESIGNER Summary Customer Service Retail Associate.Specializes Design technology, particular talent building solid customer base.Team-oriented, working well collaborative environment, yet thrives personal sales achievements Highlights InfoGraphics Person Quater (2014) MTN Yello Star Award Person Quater. Customer Care Satisfaction Training Retail Sales Adobe Photoshop (Mock ups Prototype) Axure RP (Wireframes Interactive Prototypes) Adobe Illustrator (Vector Assets) Adobe Dreamweaver (Creation mobile sites Websites) HTML CSS. Adobe Creative Suite CC, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, HTML, CSS, Jquery, Axure RP, Powerpoint Keynote Experience Presentation Designer February 2016 Current Company Name － City State Designing Keynote Powerpoint Slides. Creation Graphic Assets presentations. Animating Keynote/Powerpoint slides. Conceptualize visualize clients brief/ scripts storyboards. Work primarily producer deliver presentations deadlines. Multimedia Designer October 2015 Current Company Name － City State Create marketing product tutorial videos create storyboards, record audio, shoot video, edit final product Other projects may include catalog/brochure design, marketing collateral, online banners, print advertising. Collaborate project teams plan, analyze, organize, complete assigned projects. Design develop marketing materials product campaigns, events, presentations, internal communications using cross-platform industry standard design office software (both proprietary open source); visually communicate abstract concrete ideas. Work primarily Jesus House Dallas team resolve wide range design related marketing requests challenges imaginative pragmatic ways. June 2013 July 2015 Company Name User Experience User Interaction Designer (Team Lead) Working whole project team develop solution, deliver detailed User Experience support this, see implementation. Understanding business objectives user requirements project, whatever means required, translating site blueprints. Website evaluation competitive benchmarking. Gathering information, identifying user types user needs using questionnaires, workshops interviews. Defining user scenarios, goals tasks, resulting customer journeys. Content organization creation site maps, navigation systems, wire frames, user journeys/process flows functional specifications. Prototyping, customer testing usability testing. Developing implementation style guidelines. Understanding site/application blueprints impacted by, need interface with, technical development. Alongside: Challenging brief required adding depth thinking solution. Responsibility project work, terms producing articulating deliverables self-management. Relentlessly review standard work, ensuring work meeting highest levels quality presented client. Assist development test plans scripts usability testing. Customer care Digital media October 2011 June 2013 Company Name Worked Systems processes department MTN Nigeria ensure products launched adhere defined policies, procedures quality standards agreed within department -Perform UATs FUTs new products directed Quality assurance Engineers -Support development product services end end (Product lifecycle) -Decompose high level information details develop requirements specifications according standard templates. -Conduct research evaluate information new product services beneficial business e.g introduction QR code banners currently success. -Prepare deploy Customer awareness videos e.g Siebel CRM tips Tricks, Hyconnect, Hynet, MTN mifi etc across regions via flash presentations. -Use organization time management tools track cases meet turn-around-times required metrics. Gather share feedback related customer satisfaction regards existing data service, messaging product services Assist reviewing designing information packs FAQs deployed online Representatives regions. Monitor report performance existing products customer portfolio customer relations division. Develop MTN HR Career Portal. Create MTN MNP teaser animation video South Africa presentation. Education Bachelor Science Computer Science 5/2009 Covenant University Computer Science Professional Affiliations Accomplished Designer 5 years User Experience Interface Design, working platforms like Microsoft Sharepoint Mobile Applications, proven ability develop implement clean, slick interfaces support business goals financial objectives. Recognized expert good listener clients, translating vision reality. Skills Adobe Creative Suite, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Powerpoint, Keypoint, Prototyping, Wireframes Illustrations