HR MANAGER Executive Profile Accomplished HR Professional experienced strategic planning, organizational development management Human Resources business operations. A savvy team leader skilled attracting qualified talent. Pivotal contributor senior operating leadership executives, providing HR leadership multiple sites due diligence conversation. Innovative problem solver, strategic decision maker, strong communicator. Benefits Acquisition Retention Recruitment Compensation Labor Relations Benefits Acquisition Retention Recruitment Compensation Labor Relations Skill Highlights TONYA BELL, PHR HUMAN RESOURCES PROFESSIONAL Organizational Development Strategic Planning Talent Management______________________ Change Management Employee Relations (ER) Training Development Performance Management HR Information Systems (HRIS) Organization Development (OD) Change Management Employee Relations (ER) Training Development Performance Management HR Information Systems (HRIS) Organization Development (OD) MS Word, PowerPoint, Excel, Access Publisher, Adobe Illustrator, SAP, Oracle, Ceridian KRONOS Professional Experience 03/2013 Current HR Manager Company Name The world's largest airline operating nine domestic hubs across U.S. largest hub DFW airport located Dallas, TX 877 flights depart daily throughout North America, Caribbean, Europe Asia. Managed aspects Human Resources Employee Relations Customer Ops DCA LGA US Airways. Partnered legal create manage new ADA Religious accommodation training process new American Airlines. Aligned Line Maintenance administration reduce number outstanding ADA cases 25 zero three months. HR Business Partner Manager supporting Base Line Maintenance Northeast Southeast regions. Provide ongoing training around harassment discrimination AFW/Taesl resulted 50% decrease complaints/investigations. Investigate draft responses external complaints represent defend company's interest position. 06/2005 10/2012 Human Resources Consultant Company Name － City State The world's leading global foodservice retailer offering number fast food meals products 33,500 locations 119 countries. Consulted, coached established strategic relationships key operations staff leadership order impact influence decision-making. Managed executed annual performance review talent management cycle staff restaurant managers 100 restaurants. Managed compliance company policies initiatives well changes around state federal employment laws. Conceived, developed, introduced hiring process became platform McDonald's "Wow" Crew Orientation. Facilitated supported succession planning process assigned markets, focus achieving diversity creating developmental plans high performing, high potential staff resulting 21 staff promotions three years. Partnered operations design develop training system increase employee awareness resulting 10% improvement food costs 6% increase sales. Developed, implemented evaluated compensation policies/benefits programs pay structures impacted 30,000 restaurants globally. Conceptualized, communicated, implemented brand ambassador program increasing retention 60% cut staffing costs 31%. 03/2001 06/2005 Human Resources Manager Company Name － City State An organization empowering people living mental illness co-occurring substance disorder live, learn, work, participate successfully communities integrated mental health services community resources. Orchestrated culture change initiative reform processes introducing employee intranet allowing folks electronically sign benefits review personnel information. Improved retention 75% decreased recruiting costs 21% annually. Headed HR department I took innovative approaches recruitment/retention, improving employee morale enhancing employee benefits conducting impact studies cost-benefit analysis programs department. Co-facilitated organizational strategic planning process agency's five-year plan. Managed HR department four staff well well function indirect supervisor 20 agency administrative staff volunteers. Developed implemented employee relations programs promoted positive organizational culture (e.g. awards, recognition, special events). Wrote oversaw policies, standards practices performance evaluations pay performance well conducted annual wage salary surveys. Grew St. Luke's House professional education program training sessions per year state art training program offering 50 workshops, seminars, educational events annually. Education 5/2013 B.S Communications University Phoenix Communications 12/2003 Shady Grove HR Certificate/PHR Certification University Maryland Interests Member Society Human Resource Management since 2001 *Certified Career Development Facilitator *Freelance writer "Grace" Magazine, Christian magazine encourages empowers women ages. Skills ADA, administrative, Adobe Illustrator, art, agency, benefits, Ceridian, Change Management, decision-making, DCA, Employee Relations, special events, fast, focus, hiring, HRIS, hub, hubs, Human Resources, HR, Information Systems, KRONOS, leadership, legal, mental health, mental illness, Access, Excel, PowerPoint, Publisher, MS Word, Oracle, Organizational Development, Organization Development, organizational, Performance Management, personnel, policies, processes, recruiting, recruitment, sales, SAP, seminars, staffing, strategic, Strategic Planning, supervisor, surveys, workshops Additional Information AWARDS PROFESSIONAL AFFILIATIONS: Best Results Commitment Survey Award (BWR HR Team) 2006 thru 2011 Director's Award 2008, 2009, 2010 US Human Resources Business Partner Award- 2007 Extra Mile Award 2007 Best In Class 2006 People Pillar Award 2006 Gold Hat Award 2005 Member Society Human Resource Management since 2001 Certified Career Development Facilitator Freelance writer "Grace" Magazine, Christian magazine encourages empowers women ages.