SENIOR STUDENT FINANCE SPECIALIST Summary A dedicated focused business professional 12 years extensive experience analyzing researching data find solutions issues. An expert investigation critical thinking, well detail oriented individual adaptive change, building relationships teams managers. I currently seeking career skills abilities useful company well challenge growth. Experience Senior Student Finance Specialist January 2010 Current Company Name － City State SUMMARY I dedicated focused business professional 12 years extensive experience analyzing researching data find solutions issues. I expert investigation critical thinking, well detail oriented individual adaptive change, building relationships teams managers. I currently seeking career skills abilities useful company well challenge growth. Evaluates students' Financial Aid's compliance schools' regulations control. Assessments include: ISIR c-code evaluation, Loans Grants eligibility, grades attendance reviews, QA miscellaneous documents Proof HS graduation. Responsible performing daily Title IV Tuition Refund calculations. Maintains students' general ledger assuring Academic Years balanced. Main adviser students' credit balances assisting teams departments. Processes National Student Loan Database (NSLDS), Student Status Confirmation Reports (SSCR) submit accurate reports time, thus keeping compliance. Emphasis time management meet month end quarter end deadlines. Supports interdepartmental teams regarding issues school students. Ample use Microsoft Excel vlookups, pivottables, formulas, creating simple macros, etc. Promoted Student Accounts Processor responsibilities included postings ledger (Financial Aid funding, credit card refunds ACH returns, reapplications payments CampusVue, reviewed Agency Sponsors, sent wires Higher One.) Takes projects needed, well works weekends month/quarter end. Invoicing Associate January 2008 January 2010 Company Name － City State Researched assigned correct identifiers customers based regions. Performed updates movements customers based regions. Utilized independent decision making skills assignment use diverse software, computer applications. i.e. TCAM, Execustar, SAM, SAART Web, CIAM, Q Messenger). Resolved issues concerning accounts wrong channels Sales Operation Lead. Retained database determining customer's legal corporate structures hierarchies. Created procedures TCAM usage new hires future references. Adjustments Associate January 2007 January 2008 Company Name － City State Investigated adjusted Item Processing Center's bank teller errors based regions. Processed requests items posting twice, missing items, source receipt, listed enclosed, photo original items, encoding errors, missing cash letter items. Validated Bank America's adjustments Banco Popular debiting crediting appropriate accounts. Performed debits accounts engaged fraudulent cashing Social Security checks created Protest Letters customers. Attended telephone inquiries pending credits cases internal external customers along correspondent banks. Processed several charge-off items past due deadlines order accurately debit credit affiliated banks. January 2003 January 2007 Company Name － City State Proof Processor promoted Teller Processed customer's transactions, performed bank mail night drop deposits. Balanced ATM, coin vault, cash vault, monetary instruments (Travelers checks, Money order Official checks) daily. Answered customer's inquiries questions attended telephone calls customer services assistance. Reviewed teller transactions, corrected errors, balanced accounts question. Entered checks corrected rejected items proof processing machine manually looking check question typing amount. Performed entire end night duties balancing accounts adding totals affiliated banks mailed La Salle Federal Banks. Assigned role audit co-workers assume supervisory position weekend proven track record dependability Created training procedures Item Processing Department First American Bank, banks also processed FAB. Education Bachelor's Degree Business Administration December 2006 University Illinois Chicago － City State Business Administration Master's Degree Business Administration Accounting April 2012 American Intercontinental University Online － City State Business Administration Accounting Skills Academic, photo, Agency, ATM, c, computer applications, credit, critical thinking, customer services, Database, debit, decision making, detail oriented, Financial, general ledger, Grants, ledger, legal, Letters, macros, Microsoft Excel, mail, Money, works, Processes, QA, researching, Sales, supervisory, telephone, time management, typing