Zachory Edmiston Summary Skilled Customer Service. Motivated enhance customer loyalty exceptional service. Maintains well-stocked, organized stations ready need. Exceeds customer expectations providing friendly, prompt attentive service tailored customer's preferences. Hard worker 3 years service experience. Familiar organizing seating individuals parties maximize guest satisfaction. Demonstrates excellent communication, planning problem-solving skills. Enthusiastic Graphic Artist educated creating letterheads, signage business-specific materials. Talent translating company vision suite useful graphics related designs. Skilled working multiple projects consistently meeting deadlines. Deadline-oriented Designer educated creating brand messages, strategies key graphic productions. Resourceful hardworking know-how produce top-notch content. Ambitious student pursuing Bachelor's degree eager contribute developed knowledge Graphic Design. Skilled Adobe Illustrator, InDesign, Photoshop, ect. Adaptable driven strong work ethic ability thrive team-based individually motivated settings. Skills Guest Relations Takeout Management Customer Service Front House Organization Event Planning Table Management Seating Assignment Reservations Wine pairings Table Bussing High-volume dining Fine dining customer service Dining crew workflow optimization Buffet setup takedown Price memorization Service prioritization Safe food handling Table setting arrangements Experience Freelance Graphic Designer City State Company Name Aug 2020 Current Generated digital image files use digital traditional printing. Used Adobe Illustrator, Photoshop, InDesign create images layouts. Worked customers present mockups collect information adjustments. Created business brand designing cohesive looks logos letterheads. Utilized knowledge production create high quality images. Submitted design ideas plan projects customers managers. Formatted print web applications designs media deliver production-ready graphics. Fostered relationships retail clients effective communication, negotiation collaboration. Selected colors themes adding functionality create new designs. Host City State Company Name May 2017 Jul 2020 Greeted guests gathered information seat groups place waitlist. Designed custom private function banquet packages business dinners, sales presentations, club meetings, weddings charity events. Communicated kitchen staff cook times foster customer satisfaction. Collaborated front house staff move tables adjust seating accommodate customers. Accommodated guests children special needs promote comfortable dining experience. Monitored dining area assess server capacity estimate wait times. Performed walked throughs service monitor guest satisfaction advise serving bussing staff specific guest needs. Notified server seating parties section facilitate prompt service. Supported management resolving customer service food-related issues maintain guest satisfaction. Answered telephone provide dining information take party reservations. Managed daily card cash transactions maintaining payment records investigating irregularities. Supervised activities dining room staff maintain service levels support guest needs. Cleaned restocked counter areas, managed cash drawer checked server supplies facilitate operations. Offered preferred tables special accommodations VIP customers. Car Washer City State Company Name May 2016 Jul 2016 Resolved customer complaints promptly retain customer loyalty. Inspected vehicles noticeable defects dents, scratches torn upholstery. Worked rapidly minimal supervision thoroughly clean exteriors interiors vehicles. Processed vehicles correctly followed checklists required closing. Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums hoses clean protect interior exterior vehicle. Maintained equipment car wash self-service areas, including vacuums, pressure washers, equipment. Cleaned wheels, tires, hub caps wheel covers protect wheels wheel components deterioration. Education Training Graphic Design Certification Western Nevada College May 2021 City State Associate Arts Digital Media Western Nevada College May 2017 City Attended Junior Senior High-School via Jump-Start Program ~3.0 GPA Completed coursework English, History, Digital Media (Photography, Web Design, Marketing, ect.) High School Diploma Dayton High School May 2017 City Member National Honor Society High School Scholars ~3.5 GPA Millennium Scholarship Recipient Attended College Courses Junior Senior Year via Jump Start Program