HR GENERALIST Professional Summary Dependable responsible Human Resources Generalist fourteen years experience fast-paced environment. Solid team player great positive attitude exceptional people skills. Experience many areas HR including benefits, compensation, employee relations, recruiting, payroll processing new hires terminations. Strong customer service detail oriented. Core Qualifications Conflict resolution creative problem solver Able adapt implement change Excellent communication skills Quick learner Strong Word, Excel, PowerPoint Training development Accomplishments ADP, Benefits, coaching, excellent communication, conflict resolution, consultation, customer satisfaction, employee relations, interpretation policies, leadership, Excel, PowerPoint, Word, Payroll, People Soft, performance reviews, performance management, personnel files, implementing policies procedures,recruiting Experience 02/2013 06/2015 Hr Generalist Company Name － City State Process Improvement Implemented new Bio-metric clock attendance policy hourly employees Advised managers implemented discipline action policy Created monitored new vacation calendar Coordinated employee engagement activities create positive enviroment Protective Services Applied safety procedures policies outlined Department Safety Manual Provided HR related support advice management staff range HR functions including talent acquisition retention, employee relations, performance compensation planning, learning development, effective leadership practices Managed employee relations investigations resulting complaints recommending resolutions Implemented enforced human resources policies procedures ensure managers consistent applying policies procedures Managed merit increases performance reviews made recommendations Assisted benefits management including open enrollment training, conduct new hire orientations assist employees resolving issues Managed Reduction Force process including outplacement Managed recruiting process including prepare offer letters pre-employment background drug tests Using ADP processed weekly payroll, review time cards accuracy ran reports Worked closely Payroll Benefits teams resolve escalate associate issues Processed employee actions: new hires, terminations, status changes, title salary changes using People Soft Managed processed leaves absence including FMLA, Worker's Compensation according policy federal/state regulations Managed Temporary Associates working staff agencies ensure proper staffing needs Maintained employees personnel files including I9 forms Explained human resources policies procedures employees Conducted exit interviews employees Worked closely managers facilitate year-end talent reviews performance reviews Coordinated Employee Assistance Programs seminars events Assessed employee performance issued disciplinary notices Ran queries reports ADP People soft system FX Latin America Trading. 01/2008 06/2011 Company Name － City State Provide consultation, guidance, coaching managers areas employee relations conflict resolution Manage visa relocation process employees Assist managing Voice Employee Survey Assist managing talent planning performance reviews Assist delivering documenting performance management process Partner closely compensation, benefits, legal compliance resolve issues Ensured consistent interpretation application employment policy practices Responsible handling employees inquiries, accurately providing information ensure resolution complaints customer satisfaction Answered managers employees inquiries providing knowledge benefits policies Processed new hires, transfers, leave absences terminations Managed leave absence include Short Term Disabilities Family Medical Leaves Identified resolved employee payroll benefit issues Managed on-boarding process new hires including employee files I9 verifications Worked managers recruiters fill open positions Produced monthly headcount report, processed year-end bonuses salary actions Worked legal process visas relocating employees family Ensured superior employee experience addressing employees concerns, demonstrating empathy resolving problems spot Assisted employees person via telephone. 04/2000 01/2008 HR REPRESENTATIVE Company Name － City State Answered employees questions regarding benefits HR Policies. Investigated resolved employees inquiries complaints timely manner. Processed new hires, transfers, Leave Absences terminations. Produced monthly headcount report processed merit increases bonuses. 01/1997 01/2000 HUMAN RESOURCES ASSISTANT/PAYROLL COORDINATOR Company Name － City State Provided general administrative support HR Director, Generalist Staffing team five. Delivered new hire orientation benefits payroll procedures new hires. Processed payroll functions new hires, terminations, Leave Absences. Education 2003 Associate Arts Sociology Business Management HUNTER COLLEGE － City State Sociology Business Management BOROUGH OF MANHATTAN COMMUNITY COLLEGE － City State Languages Able read, speak write Spanish Skills administrative support, ADP, Benefits, coaching, Excellent communication, conflict resolution, conflict resolution, consultation, creative problem solver, customer satisfaction, employee relations, employee relations, forms, human resources, HR, interpretation, Latin, leadership, legal, legal compliance, letters, Director, managing, Excel, PowerPoint, Word, Payroll, People Soft, People Soft, performance reviews, performance management, personnel, Policies, Process Improvement, Quick learner, read, recruiting, Safety, seminars, Spanish, Staffing, telephone, year-end