BUSINESS DEVELOPMENT CENTER MANAGER Professional Summary Dynamic Marketing Manager 7 years Sales Management Territorial Marketing Industries. Creative innovative team player compelling leadership skills. Highly customer service oriented excellent written verbal communication skills enhance customer service experience. Excels deadline-driven account management established track record remarkable sales results. Experience Business Development Center Manager 08/2017 10/2018 Company Name － City State Achieving daily-weekly monthly goals objectives. Making 75-100 outbound calls per day. Initiating Responding customers 40-60 emails per day. Working computer based management tool. Setting volume appointments daily. Following customer vehicle inquiries efficiently maximize opportunities. Effective working part team. Internet Sales Manager 12/2016 03/2017 Company Name － City State Maintained 94% average leads answered <15> 3 minute average answer time per lead. Worked flexible schedule home office insure precise customer lead follow Provided expert product service information. Delivered 5 Units first week hire Ensure salespeople informed incoming appointments Enhance customer satisfaction entire purchase experience. Partner Financial Services Department develop coordinate best practices efficient effective sales approach Sales Consultant 12/2016 08/2017 Company Name － City State Contributed repeat referral business using strong customer service problem solving skills. Maintained 98 customer service satisfaction rating per KIA Performance Center. Worked flexible schedule accommodate changing customer levels. Organized items visually appealing manner. Answered incoming telephone calls professional knowledgeable responses. Developed executed sales promotions. Provided expert product service information. Community Donation Outreach Manager Eastern CT Territory 05/2016 12/2016 Company Name － City State Identified, developed evaluated marketing strategies based knowledge company objectives market trends. Worked effectively heavily cross-functional, fast paced environment. Directed supervised employees engaged sales inventory-taking. Trained staff deliver outstanding customer service. Identified inefficiencies made recommendations process improvements. Built partnerships local organizations increase company offerings improve services. Established 54 new accounts 6 months successful client development. Membership Marketing Manager-Eastern CT Territory 07/2014 05/2016 Company Name － City State Managed 22 towns CT 5000 girls 3000 adults. Attended participated community meetings groups Collaborated probation officers, school representatives key individuals community support children families Facilitated activities developed students' physical, emotional social growth. Worked average 20 students per program. Trained program staff deliver outstanding educational creative programming. Loss Prevention Operations Manager 08/2013 07/2014 Company Name － City State Ensures highest level compliance execution company sponsored training programs employees. Responsible protection company assets multiple avenues Loss Prevention. Maintained high average (90-95%) audit stores compared company average (82%). Lead Sales Associate Part Time 08/2013 07/2014 Company Name － City State Exceeding company sales standards within first month (7.9% increase projected sales budget). Maintains large customer base insure return customers promoting Belden Jewelers excellent customer service. Assistant Store Manager 04/2012 08/2013 Company Name － City State Created plans maximize sales customer service weekly basis. Maintained "customer first" selling experience increase future sales. Recognized mastery Leadership, Team Management, Communication Planning Organization Administrative Duties retail store level. Increased 2013 sales 2.35% units sold 5.76% first 8 months employment. Shift Supervisor 05/2010 04/2012 Company Name － City State Responsible opening closing procedures. Maintained average customer service secret shopper percentages (92-98% customer service rating) employees averaging least (88%). Cross trained employees work efficiently areas retail store. Department Manager 11/2009 05/2010 Company Name － City State Highest sales rating three consecutive months (10% increased sales projected budget). Trained new sales associates departments. Controlled department payroll budget. Scheduled staff efficiently maximize sales accommodate store traffic. Member Program Facilitator 09/2008 06/2012 Company Name － City State Active leader multiple urban towns across CT. Exceeded membership goal every program (105% enrollment rate). Created easy follow programs would enrich girls increase membership enrollment new areas. Established maintained cooperative relationships representatives community public interest groups. Camp Counselor 05/2006 08/2008 Company Name － City State Responsible providing unit information reports, data, daily logs Head Counselor. Responsible participating leading camper activities. Responsible maintaining effective working relationships staff creating harmonious relationships campers, parents staff. Responsible check-in check-out procedures. Ensure unit schedules activities implemented. Education Associate Science Respiratory Therapy 2019 Manchester Community College － City State Diploma Bolton High School － City State Multiple awards Philanthropy, Music Education, Special Needs work within school