INDEPENDENT BEAUTY ADVISOR Career Overview To gain entry-level position customer service industry room growth advancement lead lasting relationship. Core Strengths Customer service expert Energetic work attitude Courteous demeanor Sharp problem solver Top sales performer Telecommunication skills Adaptive team player Strong organizational skills Work Experience Independent Beauty Advisor 10/2013 － Current Company Name － City State Provide individualized client facials product profiles Fill customer beauty product orders Recruit new potential beauty advisors Commercial Lines Specialist 01/2013 － 09/2013 Company Name － City State Interviewed prospective clients learn financial needs discuss existing coverage. Processed applications, payments, corrections, endorsements cancellations. Followed potential clients regarding online information requests. Finalized maintained types personal lines insurance policies within agency. Promoted agency products customers person, telephone writing. Promoted client retention high-quality service follow through. Presented account proposals professional timely manner. Customer Service Repsresentative 11/2012 － 01/2013 Company Name － City State Interviewed prospective clients learn financial needs discuss existing coverage. Processed applications, payments, corrections, endorsements cancellations. Followed potential clients regarding online information requests. Finalized maintained types personal lines insurance policies within agency. Promoted agency products customers person, telephone writing. Promoted client retention high-quality service follow through. Presented account proposals professional timely manner. Teller 02/2012 － 05/2012 Company Name － City State Researched banking guidelines statutory requirements stay updated new laws applications. Processed average 100 transactions day timely manner. Helped customers select products best fit personal needs. Opened closed store, included counting cash drawers making bank deposits. Informed customers product lines banking services offered company. Processed transactions accurately timely fashion. Insurance Agent 02/2012 － 05/2012 Company Name － City State Interviewed prospective clients learn financial needs discuss existing coverage. Processed applications, payments, corrections, endorsements cancellations. Followed potential clients regarding online information requests. Finalized maintained types personal lines insurance policies within agency. Promoted agency products customers person, telephone writing. Promoted client retention high-quality service follow through. Presented account proposals professional timely manner. Customer Service Representative 07/2011 － 02/2012 Company Name － City State Finalized maintained types personal lines insurance policies within agency. Followed potential clients regarding online information requests. Presented clearly explained insurance policy options clients based needs goals. Promoted client retention high-quality service follow through. Administrative/Receptionist 02/2011 － 07/2011 Company Name － City State Front desk reception/administration, incoming calls, coordinating client partner meeting trust various wealth management services. Processing teller transactions, large cash handling, responsible balancing cash drawer daily. Assistant clients account needs maintenance, processing check orders. Sales Customer Service Representative 12/2010 － 02/2011 Company Name － City State Promoted agency products customers person, telephone writing. Prepared necessary paperwork process insurance sales renewals. Presented clearly explained insurance policy options clients based needs goals. Finalized maintained types personal lines insurance policies within agency. New Account Representative/ Teller 12/2009 － 12/2010 Company Name － City State Open new accounts consumer business customers fit budgetary banking needs. Teller activities include cashing checks. Process deposits change orders. Balances cash drawer ensuring accuracy. Cross sells services course, vast, working knowledge cashier operation. Sales Customer Service Representative 09/2009 － 12/2009 Company Name － City State Promoted agency products customers person, telephone writing. Prepared necessary paperwork process insurance sales renewals. Presented clearly explained insurance policy options clients based needs goals. Finalized maintained types personal lines insurance policies within agency. Substitute Teacher 09/2009 － 12/2009 Company Name － City State Substitute teacher Magnolia ISD campuses grades. Lead Teller 09/2006 － 09/2009 Company Name － City State Provide great service, help customers succeed, Team leader. Lead Tellers work challenging, fast-paced environment. Motivating tellers others work efficiently customer's satisfaction. Train cross-train tellers lead tellers. Assist tellers transactions giving overrides needed. Large cash handling cash drawer, vault ensuring tellers balance every day. Processing transactions customers help manage finances. Recommending additional products services meet customers' needs. Referring customers Wells Fargo partners. Manage others meet daily, monthly, quarterly sales goals individuals team. Sub-contractor 05/2006 － 09/2006 Company Name － City State Warehouse work involving heavy lifting. Measuring mixing chemicals oils ensure highest quality product. Operate large mixers distributing machines packaging shipping orders. Bakery Lead, ICS associate, Apparel Sales Floor Associate 06/2004 － 05/2006 Company Name － City State Bakery Lead Supervising others work; well delegating duties bakery employees ensure clean productive bakery. Placing orders keep shelves well stocked, well frying glazing donuts cake decorating fulfill customer orders. Completed monthly audits sanitary standards. Completed monthly inventory reports. Ensured well-stocked backroom, built displays, unloaded trucks. Assisted customers needs. Zoned apparel areas. Educational Background Lone Star College Montgomery － City State USA Associate Arts Business Administration Coursework Business Administration Organizational Development degree completed Skills 10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Filing, Grammar, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Type 35 WPM, Typing, Writing, Letters Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills. Awards Who's Who Among American High School Students 2000 Outstanding student award: Dean's List Lonestar College Montgomery Campus Fall 2011 Certifications Casualty Property P&C Insurance License received 2011