RETAIL BANKING DIRECTOR Summary A highly creative professional 18 years executive marketing communication experience proven track record successful projects initial concept completion. A high energy, results-oriented leader recognized innovative tactics demonstrated success strategic/tactical planning, building large (over 200) highly effective teams focused achieving production financial goals, analytical financial expertise. A talent building working cohesive teams strong problem solving skills, able manage time-sensitvie projects multi-million dollar budgets. Proven success increasing customer awareness, changing brands image within Santa Fe community achieving growth budgetary goals. Strong ability working levels organization entry-level employees board members community leaders. Skills Strategic Planning Marketing Communication Highly Creative Financial Analytical Experience Facilities Management Experience Leading IT related Projects Teams Experience Retail Banking Director Jan 2007 Jan 2017 Company Name Provide leadership NM CO Branches Private Banking within Bank areas loan deposit growth; risk management; staff development community involvement. Manage training; facilities real estate projects Company. Responsible development, planning execution deposit products services strategy supports Bank's strategic plan delivery retail commercial deposit product lines. Direct experience annual budgeting monthly financial reporting Bank's Board Directors Asset Liability Committee. Participate Executive Management; Asset Liability Management; IT Steering Compliance committees. Marketing Communications Director Jan 1993 Jan 2006 Company Name Managed relationship outside advertising agency, marketing assistant, contribution's sponsorship's budget, project management, customer relationship software, coordinating special events, developed managed call center branches Bank. Developed advertising campaigns, direct mail programs, Bankwide employee incentive programs, collateral materials. Participated Executive Management planning sessions marketplace strategy pricing, product investment strategies. Responsible new product development implementation. Responsible implementation management Bankwide projects. Responsible maintaining Bank's corporate image, including signage, marketplace perceptions, market assessments test image. Responsible development special events attract retain Bank customers. Advanced computer skills. Operations Manager Jan 1986 Jan 1993 Company Name Project Management multiple technology related product development projects. Ensured compliance laws policies procedures followed Bank staff accordance regulatory environment. Responded audit comments followed training staff adherence. Managed training, merchant services audits responses follow-up branches. Wrote teller branch operations manuals accordance accepted policies procedures. Kept policies procedures updated communicated branch personnel. Developed managed monthly reports ATM profitability. Education Training Graduate 2016 Leadership New Mexico MBA technology The College Santa Fe Western States School Banking University New Mexico technology B.S.B.A Business Administration management Northern Arizona University Business Administration management Interests Santa Fe Chamber Commerce board member 2007-2012; treasurer last 3 years *Partners Education board member 2004-2006 *Junior Varsity tennis coach St. Michael's High School Skills Adobe Acrobat, advertising, agency, ATM, Banking, budgeting, budget, call center, delivery, direct mail, special events, Executive Management, Facilities Management, Financial, financial reporting, image, investment strategies, leadership, marketing, market, Marketing Communication, materials, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Microsoft Word, new product development, personnel, policies, pricing, product development, Project Management, real estate, retail, risk management, staff development, strategy, strategic, Strategic Planning Additional Information AWARDS COMMUNITY INVOLVEMENT *Santa Fe Chamber Commerce board member 2007-2012; treasurer last 3 years *Partners Education board member 2004-2006 *Junior Varsity tennis coach St. Michael's High School *Best Bank Santa Fe Award five years row *Winner Business Excellence Award Large Business Category Santa Fe Chamber Commerce US West *Winner Best Employer Year Large Business Category Jennifer Lind