BRANCH ADMINISTRATOR Objective Obtain challenging position demonstrate highlight organizational, customer service, communication, project management skills. Summary Committed motivated Administrative Assistant exceptional customer service decision making skills. Strong work ethic, professional demeanor great initiative.Energetic reliable Office Manager skilled working diverse group people. Excellent team-building skills. Motivated personable business professional successful track record business retail field. Quickly master new technologies skills. Diplomatic tactful professionals non-professionals levels. Accustomed handling sensitive, confidential records. Demonstrated history producing accurate, timely reports. Flexible versatile able maintain sense humor pressure. Thrive deadline-driven environments. Highlights Skills Summary ◆ Project Management ◆ Report Preparation ◆ Written Correspondence ◆ General Office Skills ◆ Computer Savvy ◆ Customer Service ◆ Scheduling ◆ Distribution ◆ Communication ◆ Accounting/Bookkeeping ◆ Front-Office Operations ◆ Bi-Lingual Spanish Microsoft Office proficiency Excel spreadsheets Meticulous attention detail Strong problem solver Self-directed Professional mature Resourceful Dedicated team player Strong interpersonal skills Proofreading Accomplishments Received merit raise strong attention detail, exemplary customer service team-player attitude.Successfully planned executed corporate meetings, lunches special events groups employees. Experience Company Name October 2009 Current Branch Administrator City State Prepare process complex reports managers daily basis ensuring meet tight deadlines. ◆ Diagnose resolve inquires customers closely working sales department. ◆ Invoicing timely matter three branches. Processing service orders daily. ◆ ◆ Company Name August 2005 July 2009 BILLER/CUSTOMER SERVICE REPRESENTATIVE City State Accounts payable receivable well account reconciliation. Invoiced incoming receipts timely basis. Process incoming customer phone orders. Management appointments delivery schedules calendar. Managed drivers schedules dispatching assuring checked accessible. Company Name September 2002 July 2005 LOGISTICS CUSTOMER SERVICE COORDINATOR City State ◆Oversee front-office operations provide impeccable customer service. Key contact vendor requirement assurance. Sales liaison ensure shipments executed timely manner assuring quality control. Reviewed contracts proposals. Management meeting event logistics planning. Transmissions EDI documents order processing. Accounting: Invoicing Creation/maintenance excel spreadsheets budgeting inventory purposes. Chargeback's Inventory Management Shipping Management: Assurance delivery deadlines.Received distributed faxes mail timely manner.Properly routed agreements, contracts invoices signature process.Managed daily office operations maintenance equipment.Created maintained spreadsheets using advanced Excel functions calculations develop reports lists.Verification vendor specification compliance. Responsible generating style's color codes style master Oversaw call center operations staff. Highest level care resolving customer inquiries/complaints. Expense reporting tracking CSC well inventory controller Ralph Lauren Divisions. Management meeting event logistics planning Education LINCOLN TECHNICAL SCHOOL 2007 Certification body Mechanics Massage Therapist City State US LINCOLN TECHNICAL SCHOOL Edison, NJ Graduated June 2007 Certified Massage Therapist HUDSON COUNTY COMMUNITY COLLEGE High School Diploma Liberal Arts City State US HUDSON COUNTY COMMUNITY COLLEGE Jersey City, NJ 1993-1996 Certifications CSC Certified Massage Therapist Languages ◆ Bi-Lingual Spanish Skills Customer Service, Receptionist, Retail Sales, Account Reconciliation, Accounts Payable, Customer Service Representative, Dispatching, Inventory, Logistics, Operations, Accounting, Budgeting, Color Codes, Csc, Customer Inquiries, Customer Service Manager, Edi, Excel, Invoicing, Liaison, Maintenance, Order Processing, Quality Control, Sales, Service Center, Shipping, Transmissions, Accounting/bookkeeping, Bi, Bi-lingual, Bookkeeping, Business Intelligence, Correspondence, Project Management, Retail, Retail Marketing, Scheduling