FINANCE MANAGER Summary Ability communicate effectively customers, management staff. Establish rapport clients diverse socio-economic ethnic backgrounds. Ability deal crisis calm, professional manner. Highlights Team leadership Accomplished relationship selling Friendly cheerful Approachable Proven sales track record Goal-oriented Exceptional time management Adept closing sales Sales management Experience Finance Manager 01/2013 － 03/2016 Company Name City State Lasco Ford. As lead finance manager responsibilities numerous. My primary responsibility represent dealership abide legal ethical guidelines set forth Federal Law. I aslo present available products 100% purchasing customers 100% time.I explain benefits unique available product. I responsible gathering appropriate documentation required lending institution individual customer. I ensure CITs funded within set guidelines dealership. I build lasting ethical relationships Buyers Organizational Representatives. I professionally trained Menu Selling Gerry Gould AAGI. I also part additional Finance Manager formats Finance Showroom. New Car Sales. Al Serra Buick/GMC. I assisted customers New vehicle purchase/Lease excellent counseling product knowledge. I maintained Customer Survey Index CSI 100% (4.0) Buick, Cadillac, Chevrolet GMC divisions. Along 4.0 customer CSI I also current General Motors training available complete GM 2012-2013 product Line-Up. I complete working knowledge General Motors programs needed maximize customer Rebate offers, well ability construct deals maximize profits dealership. I 2nd entire dealership F& I penetration $1050 per/copy. Answered customers' questions regarding products, prices availability.Emphasized product features based analysis customers' needs.Maintained friendly professional customer interactions. Assistant Sales Manager/Sales 01/2007 － 01/2009 Company Name City State LaFontaine Auto Group. I assisted customers purchase/lease new pre-owned vehicle, maintaining knowledge current purchase/lease options offered manufacture. I maintained best product knowledge entire product line. I also assisted New/Used Car Manager daily activities departments include lot inventory management, deal structure closing I held certifications sales associates. I completed courses available Lead Management, Commercial Vehicle sales, Leaf Vehicle Sales Leader, product knowledge training. New/Used Sales Consultant. General RV. I assisted customers purchase perfect Recreational Vehicle family. Extreme product knowledge required due multiple line inventory, floor plan availability. I consistently top 10 sales force volume gross production. Assistant Used Car Manager/Sales 01/2000 － 01/2005 Company Name City State Bill Fox Chevrolet. I assisted customers vehicle purchase/lease. Through excellent counseling product knowledge. I also assisted Used Car Manager daily activities Used Car Department. I consistently awarded "The legion Leaders" award General Motors ongoing excellent CSI marks product training. Used Car Manager 01/1998 － 01/2000 Company Name City State Used Car Manager. Expressway Ford. I managed used car inventory include; appraisal's, auction purchases sales, wholesale, deal desking, ongoing sales training, daily responsibilities Used Car Manager. Under management gross per unit improved less $800 per copy $2000 per copy. I trained sales staff though greater knowledge sales process entire product line, also income substantially increased. The implementation management processes procedures recognized Ford Motor Company's Regional Sales Director acknowledgment dealerships stunning success. General Sales Manager 01/1996 － 01/1998 Company Name City State I responsible inventory locations total approximately 200 units. I also maintained daily functions store personnel scheduling, deal desking, finance submissions, advertising print media form, floor plan management, much more. Under management owner's able open second location due increase gross per/unit profit. I also implemented many policy procedures enhance capabilities stores performance. Sales/Assistant Used Car Manager 01/1991 － 01/1996 Company Name City State New/Used Car Sales Professional/ Assistant Used Car Manager. Albert Chevrolet. I assisted customers vehicle purchase/lease needs excellent counseling continued knowledge current rebate availability well product knowledge ensure customers best selection vehicle. I also assisted Used Car Manager daily activities Used Car Department. I awarded "The Legion Leaders" General Motors volume sales, high customer satisfaction, completion General Motors product knowledge training sales training material. Munitions Systems Specialist 01/1985 － 01/1988 Company Name City State Munition Systems Specialist: I assembled, disassembled maintained non-nuclear tactical weaponry. Education Medical Engineering Business Management 2 yrs. Baker College Professional Meetings AAGI Finance Management Course Several motivational skill building seminars Work-shops. City State Interests Legion Leaders, Nissan Certified, United States Air Force Honorable discharge United States Air Force My activities always include family. We like camp, cannoe, hunt plan great vacations Additional Information Honors Activities Legion Leaders, Nissan Certified, United States Air Force Honorablele discharge theUnited States Air Force My activities always include family. We like camp, cannoe, hunt plan great vacations Skills advertising, benefits, Business Management 2, closing, Consultant, counseling, customer relations, customer satisfaction, documentation, Finance, floor plan, forth, GMC, inventory management, inventory, Law, legal, Director, Meetings, 2000, personnel, problem solving, processes, purchasing, Selling, Sales, sales training, scheduling, seminars, phone skills, unique, Work-shops