DIRECTOR OF ENGINEERING Experience Director Engineering 04/2018 05/2018 Company Name – City State Calero leading provider Communications Lifecycle Management (CLM) solutions designed turn communication data actionable insight simplifying management voice, mobile, communications services assets In control two new product development teams one legacy team working driving future growth Started Atlanta Engineering office hiring 12 junior engineers enabling productive working roadmap items less 9 months Built new new platform enabling existing marquee software product multi-tenant cloud-enabled Powering one-click upgrades migrations, seamless movement across nodes, unified performance monitoring 60% implementations deployed platform Created new product segment mobility including new mobile-first UI design, e-bonding, self-service responsive portal, unbilled usage tracking, workflow-enabled device ordering Sr. Director Software Development 04/2016 04/2018 Company Name – City State CLA alternative consumer lending providing consumer loans various financial products Lead three different development teams focused different areas business: consumer lending, merchants, medical insurance Responsible business analysts, quality assurance, database administration, product management, software development Moved team agile scum process: stories, cards, standups, timebox releases, developer estimation, unit testing, release automation Increased quality decreased time releases Implemented new single ticketing system across company Created new application responsive UI mobile tablets healthcare VP Engineering Operations 08/2013 04/2016 Company Name – City State Www.pictureu.com PictureU innovator use imaging data capture technologies experiential marketing photo concessions Was responsible technology operations organization Drove team delivering innovative, quality applications solutions meet client requirements, industry standards, company goals Built 4 new products scratch including 16-camera computer-controlled array car detecting computer vision Product manager new products gathering requirements, defining scope, schedule, wireframing, story distillation Hired staff in-house moving development in-house saving $30K 4 months Key member sales: instrumental largest deal 5 years, 30% plan, ending 18% plan year-end allowing product customizations, 3 former customers returned Responsible customer technical support, training, shipping, receiving, inventory, QA, software development, procurement Kept customer satisfaction ratings high 90 percent CTO 02/2012 08/2013 Company Name – City State Www.ticketalternative.com Ticket Alternative provides wide range ticketing box office solutions TA also prints millions tickets sells millions event wristbands independent distribution throughout U.S And U.K Accountable technology: hosting, vendors, development team, architecture, information technology Built new e-commerce platform Ruby Rails utilizing Spree Hired technology team scratch Developed event ticketing box office system three months increased online sales 45% total sales 65% Designed multi-tenant DIY ticketing deal platform Co-Founder COO 01/2011 02/2012 Company Name – City State Www.triplingo.com Mobile web software company upgrades trips business leisure travelers making easy fun learn local language culture providing customized content smartphone web Managed operations, participated partnerships sales, raised funding, controlled burn, provided technical guidance Launched initial product 90 days generated revenue 14 weeks founding Drove 45,000 downloads App Store launch Built 14 mobile applications, starting iOS migrated Nook Android, 9 months founding Created award-winning product featured Apple App Store amazing 6 times VP Engineering 01/2009 12/2010 Company Name – City State Www.deposco.com Offered on-demand software solutions reduced cost complexity streamlining company's supply chain improving service levels, working diverse industries like banking, Internet retailing, hospitality Administered technology development, hosting, implementations existing new customers Improved product quality, increasing uptime "three nines" reducing support calls 10% previous volume Launched version 2; major features: architectural improvements, rock-solid stability, improving scalability support rapid 300% growth Migrated development QA primarily outsourced team total onshore team reducing total costs boosting productivity VP Solutions Sales 09/2006 12/2008 Company Name – City State SVG leader Service Lifecycle Management products solutions Initially, directed technical pre-sales leading 10 consultants presenting, demos, marketing Fortune 1000 customers Leading product marketing, accountable worldwide marketing across products defining strategy sales, pricing, market, messaging Key contributor sourcing closing largest deal history company Created complete business plan moving core product SaaS offering Supported marketing sales worldwide EMEA APAC well managing analyst relationships Designed new comp plans quotas pre-sales account executives CTO Commerce Science Apr 2004 Sep 2006 Www.commercescience.com SaaS e-commerce provider focused multi-store many-to-many retail providers Focused product development along product program management company, creating plans strategies achieve new products objectives Directed selections negotiated contracts tools, utilities, OEM products vendor/reseller management, web services, inventory, order management Led product management focused customization specifications, new product requirements, market planning Supervised hybrid team onshore offshore development Independent Consultant 01/2003 04/2004 Company Name – City State Provided high-level technical consulting multiple long-term projects Performed web services design data migration major credit card company utilizing .Net technology hospitality customers Selected Distributed Computing Industry Association perform Data Rights Management, encryption, security evaluations Designed technology DRM media wrapper trigger B2C e-commerce cart order Created sold technology aggregating real-time 15 popular job service boards CTO Founder 10/1999 11/2002 Company Name – City State Www.mediaocean.com Created first electronic television radio sales management system full integration multiple systems stakeholders Developed objectives, policies, budgets, operating plans development, quality, production operations, IT departments directed interpretation, implementation, achievement Grew organization 2 94 two years, raised $14.7MM venture capital, PriceWaterhouseCoopers' Georgia's Top 25 Venture Capital Deals 1999 2001 The MO system completed first fully electronic end-to-end transaction industry Negotiated $30MM merger Donovan Data Systems' independent rep business Work History Director Engineering 04/2018 05/2018 Company Name Www.calero.com Calero leading provider Communications Lifecycle Management (CLM) solutions designed turn communication data actionable insight simplifying management voice, mobile, communications services assets. In control two new product development teams one legacy team working driving future growth. Started Atlanta Engineering office hiring 12 junior engineers enabling productive working roadmap items less 9 months. Built new new platform enabling existing marquee software product multi-tenant cloud-enabled. Powering one-click upgrades migrations, seamless movement across nodes, unified performance monitoring. 60% implementations deployed platform. Created new product segment mobility including new mobile-first UI design, e-bonding, self-service responsive portal, unbilled usage tracking, workflow-enabled device ordering. Sr. Director 04/2016 04/2018 Company Name Www.clacorp.com CLA alternative consumer lending providing consumer loans various financial products. Lead three different development teams focused different areas business: consumer lending, merchants, medical insurance. Responsible business analysts, quality assurance, database administration, product management, software development. Moved team agile scum process: stories, cards, standups, timebox releases, developer estimation, unit testing, release automation. Increased quality decreased time releases. Implemented new single ticketing system across company. Created new application responsive UI mobile tablets healthcare. VP Engineering Operations 08/2013 04/2016 Www.pictureu.com PictureU innovator use imaging data capture technologies experiential marketing photo concessions. Was responsible technology operations organization. Drove team delivering innovative, quality applications solutions meet client requirements, industry standards, company goals. Built 4 new products scratch including 16-camera computer-controlled array car detecting computer vision. Product manager new products gathering requirements, defining scope, schedule, wireframing, story distillation. Hired staff in-house moving development in-house saving $30K 4 months. Key member sales: instrumental largest deal 5 years, 30% plan, ending 18% plan year-end allowing product customizations, 3 former customers returned. Responsible customer technical support, training, shipping, receiving, inventory, QA, software development, procurement. Kept customer satisfaction ratings high 90 percent. 02/2012 08/2013 Company Name Www.ticketalternative.com Ticket Alternative provides wide range ticketing box office solutions. TA also prints millions tickets sells millions event wristbands independent distribution throughout U.S. And U.K. Accountable technology: hosting, vendors, development team, architecture, information technology. Built new e-commerce platform Ruby Rails utilizing Spree. Hired technology team scratch. Developed event ticketing box office system three months increased online sales 45% total sales 65%. Designed multi-tenant DIY ticketing deal platform. Co-Founder 01/2011 02/2012 Www.triplingo.com Mobile web software company upgrades trips business leisure travelers making easy fun learn local language culture providing customized content smartphone web. Managed operations, participated partnerships sales, raised funding, controlled burn, provided technical guidance. Launched initial product 90 days generated revenue 14 weeks founding. Drove 45,000 downloads App Store launch. Built 14 mobile applications, starting iOS migrated Nook Android, 9 months founding. Created award-winning product featured Apple App Store amazing 6 times. VP Engineering 01/2009 12/2010 Www.deposco.com Offered on-demand software solutions reduced cost complexity streamlining company's supply chain improving service levels, working diverse industries like banking, Internet retailing, hospitality. Administered technology development, hosting, implementations existing new customers. Improved product quality, increasing uptime "three nines" reducing support calls 10% previous volume. Launched version 2; major features: architectural improvements, rock-solid stability, improving scalability support rapid 300% growth. Migrated development QA primarily outsourced team total onshore team reducing total costs boosting productivity. 09/2006 12/2008 Www.servigistics.com SVG leader Service Lifecycle Management products solutions. Initially, directed technical pre-sales leading 10 consultants presenting, demos, marketing Fortune 1000 customers. Leading product marketing, accountable worldwide marketing across products defining strategy sales, pricing, market, messaging. Key contributor sourcing closing largest deal history company. Created complete business plan moving core product SaaS offering. Supported marketing sales worldwide EMEA APAC well managing analyst relationships. Designed new comp plans quotas pre-sales account executives CTO. Commerce Science. Apr 2004 Sep 2006. Www.commercescience.com SaaS e-commerce provider focused multi-store many-to-many retail providers. Focused product development along product program management company, creating plans strategies achieve new products objectives. Directed selections negotiated contracts tools, utilities, OEM products vendor/reseller management, web services, inventory, order management. Led product management focused customization specifications, new product requirements, market planning. Supervised hybrid team onshore offshore development. Independent Consultant 01/2003 04/2004 Provided high-level technical consulting multiple long-term projects. Performed web services design data migration major credit card company utilizing .Net technology hospitality customers. Selected Distributed Computing Industry Association perform Data Rights Management, encryption, security evaluations. Designed technology DRM media wrapper trigger B2C e-commerce cart order. Created sold technology aggregating real-time 15 popular job service boards. 10/1999 11/2002 Company Name Www.mediaocean.com Created first electronic television radio sales management system full integration multiple systems stakeholders. Developed objectives, policies, budgets, operating plans development, quality, production operations, IT departments directed interpretation, implementation, achievement. Grew organization 2 94 two years, raised $14.7MM venture capital, PriceWaterhouseCoopers' Georgia's Top 25 Venture Capital Deals 1999 2001. The MO system completed first fully electronic end-to-end transaction industry. Negotiated $30MM merger Donovan Data Systems' independent rep business. Engineering Manager 01/1999 Company Name Consultant 01/1998 Company Name Product Manager 01/1997 Company Name Systems Engineer 01/1996 Company Name Technical Team Lead 01/1995 Company Name Manager 01/1992 Company Name Systems Operator 01/1990 Company Name Accomplishments HONORS Chairman's Club. Xcellenet. 1997 ATDC Graduate. MediaOcean. 2002 Winner MSMOT Business Plan Competition. Georgia Tech. 2006 Winner Startup Weekend. TripLingo. 2012 Winner Startup Riot. TripLingo. 2012 STUDIES Coursera John's Hopkins Data Science Data Scientist's Toolbox. March 2015. Distinction R Programming. May 2015. Distinction Getting Cleaning Data. May 2015. Distinction Exploratory Data Analysis. August 2015. Distinction. Education Master Science Management Technology 2006 Georgia Institute Technology City Bachelor Science Computer Science 1992 Rutgers University City Summary Recognized innovator drives change engineering new processes technologies, resulting streamlined operations company growth Demonstrated expertise aspects product management software development, conception implementation Skilled leader supervising in-house offshore teams small 3 large 78 Strong background implementing solutions meet needs rapidly expanding operations Excellent communication, presentation, public speaking, motivational skills Broad experience marketing, operations, finance, quality, IT, sourcing Proficiency entrepreneurial, business unit, large corporate environments SKILLS Infrastructure Design Strategic Planning Vendor Selection/RFPs Product/Project Mgt Agile Teams Design Architecture Change Management Presentations Mergers Acquisitions Process Improvement Budgets P&L International Experience Highlights Agile, Presenting Pricing Procurement Product development Budgets Product management Product marketing Program management Quality assurance Sales E-commerce Strategy Supply chain Venture capital Project Scheduling Team Structure Management Client relationship management Project Planning Oversight Skills Net, photo, agile, analyst, Apple, automation, banking, budgets, business plan, closing, com, consulting, content, contracts, credit, encryption, client, customer satisfaction, data migration, database administration, driving, e-commerce, features, financial, hiring, imaging, information technology, insurance, interpretation, inventory, managing, market planning, marketing, market, marketing sales, messaging, office, new product development, developer, order management, camera, policies, presenting, pricing, procurement, product development, Product manager, product management, product marketing, program management, quality, quality assurance, QA, radio, real-time, receiving, retail, sales, sales management, shipping, software development, stories, strategy, supply chain, technical support, television, upgrades, UI design, utilities, venture capital, vision, workflow, year-end