INFORMATION TECHNOLOGY PROVISIONING TECHNICIAN Career Overview Process driven, goal oriented, Information Security Leader 5 years IT security experience. A self-motivated Governance manager adept analyzing remediating threat vectors enterprise level. Bolsters corporate strategy, enhances daily security operations delivers improved optimized business protection, leading geographically diverse team adept problem solving risk analysis. Audit Control Establishment Immediate Value Offered Technical Acumen Maximize technology investment, effectively implement IT business strategy, drive innovation, improve business processes, expand service technical STRATEGIC PLANNING ENABLEMENT capabilities maximize multi-million dollar cost savings Qualifications BUSINESS PROCESS IMPROVEMENTS Partner teams create efficient cross-functional processes eliminating CONTRACT NEGOTIATIONS COST SAVINGS INITIATIVES AD, DNS, TCP/IP, Microsoft Exchange, Rapid7 Vulnerability Assessment Platform, Firewall, IDS/IPS, Web Filter/Proxy, Mail Accomplishments Influential change agent focused renewing quality initiatives complex IT IT SOX GOVERNANCE COMPLIANCE Outstanding Mentoring skills, adept coaching junior senior personnel, portfolios collaborating cross-functionally interdepartmentally increasing growth confidence among team members FINANCIAL POLICIES FORECASTING PROJECT Deployment REPORTING PROJECT SCOPE AND SCHEDULING Provide ongoing management Information Security practices, specifications, architecture design facilitating continuous organizational improvement Security INFRASTRUCTURE IT ANALYTICS ORIENTATION Progressive experience managing enterprise security initiatives culture development appropriate audit procedures, policies, managing IT SOX governance compliance build risk-based security escalation paths, tracking, documentation, highly trained team proficient Management Experience enforcing key SOX requirements throughout enterprise PROGRAM MANAGEMENT CROSS FUNCTIONAL COLLABORATION coupled enterprise policy creation negotiation acumen Possess comprehensive technical background management experience RESOURCES UTILIZATION TRAINING DEVELOPMENT Ensure business continuity manage technology risks information CHANGE MANAGEMENT assurance scoping, raising security awareness, bolstering systems, deploying. Work Experience 08/2013 11/2013 Company Name － State McAfee EEPC). Worked multiple departments executive teams ensure timely complete roll-out product. Served technical lead tier 2 escalation resource multiple applications operating systems. Support included Windows (XP 7), Linux (Red Hat), Mac (OSX). Administration, troubleshooting, reclamation, issuance RSA soft hard tokens. Served main escalation point de-synchronization issues hardware-based troubles. Led executive support team provided "white-glove" support director level Active Directory administration ranging SSO integration forest creation, simple user administration. Identified,. Information Technology Provisioning Technician 10/2012 08/2013 Company Name － City State researched resolved AD issues relating advanced administration GPO creation. Provided remote local support employee base 7000 employees, contractors, consultants. Resolved complex hardware software issues, served tier 2 3 support needed. Utilized multiple ticketing systems track customer issues, including Numara Footprints Kayako Provisioned, troubleshot, repaired laptops, desktops, MiFi's, corporate cellular phones Managed network operations center, serviced upwards 100 clients multiple geographic locations with. Information Technology Consultant 12/2011 02/2013 Company Name － City State varying degrees service contracts, significantly diverse environments. Utilization N-Central monitoring patch management platform audit report customer compliance software usage statistics prepare present recommendations increase security productivity business Architected, implemented, documented various Exchange Active Directory deployments within customer's individual ecosystem, tracked utilization statistics increase revenue operations center. Company Name － City State Responsible Enterprise Information Security Architecture, Risk Management Compliance, understanding business Information Security Compliance Manager SolarCity, SAN MATEO, CA November 2013 PRESENT issues concerns, determining business security requirements, designing architecture applying Security Technologies mitigate risk ensure compliance SolarCity policies standards. Implementation administration forensic imaging enterprise solution. Utilized conduct covert overt collection analysis at-risk employees Creation maintenance IT SOX identified Legal team. Governance Compliance program Outstanding mentoring skills, adept coaching junior senior personnel, increasing growth confidence among team members. deployment Vulnerability Assessment Concept-to-completion driver platform Interdepartmental mediator focused converting identified risks, divergent programming non-compliant applications software enterprise- level solutions complete policy guidance remediation measures Vendor assessment, negotiation implementation upgraded security Managed Information Security projects, including planning development platform including firewall, proxy, new processes technologies areas intrusion detection response, category-based filter VPN management vulnerability assessment practices, vpn authentication. Reduced total cost ownership Anti-Virus system streamlining Identified technical/mobility improvements physical security designs, Author maintain Information deployment administration processes providing risk-based methodology, increased incident management landscape Technology, Information Security reduced operational expenditure policies enterprise Administered coordinated conversion existing whole disk encryption platform (Symantec PGP) new platform. Education Training Associates Arts Sciences (AAS) Business Administration Software Technology Business Administration Software Technology Associates Arts (AA) Information Technology Heald College Information Technology Associate Applied Sciences (AAS) Network Security Heald College Network Security Comptia A Certification Comptia Security Certification Skills A Certification, Active Directory, AD, Anti-Virus, BUSINESS PROCESS, coaching, Compliance Manager, CA, hardware, Concept, CONTRACT NEGOTIATIONS, contracts, conversion, encryption, clients, designing, desktops, Disaster Recovery, DNS, Firewall, functional, Gateway, IDS, imaging, Information Security, laptops, Legal, Linux, Mac, director, McAfee, mediator, mentoring, Exchange, Microsoft Exchange, Mail, Windows (XP, negotiation, Enterprise, network, Networking, operating systems, personnel, policies, processes, programming, Proxy, Red Hat, RELATIONSHIP BUILDING, Risk Management, SAN, statistics, Symantec, TCP/IP, Technical Trainer, phones, troubleshooting, VPN, Author