ADJUNCT INSTRUCTOR Skill Highlights Quality Engineering Process Improvement Acceptance Testing Strategic Planning Organizational Development Requirement Assessment Coaching Mentoring Business Intelligence SDLC People Management Team Building Data Analysis Oracle SQL/MS Access Progress RDB Power Point Data Warehousing HP Quality Center MS Test Rational software QA PM templates MS Word/Excel MS Project Visio Clarity Software Professional Experience Adjunct Instructor January 1999 November 2014 Company Name － City State Planning Strategy 01/2014 11/2014 Oversaw facilitated development, QA production monthly metric dashboard packages across AIT illustrates organization's collective value overall contribution senior level reporting review. Successfully led installation 1st service request tool Planning Strategy team automating work order processing. Project managed Communication, Quality, Risk Implementation Management following SDLC, QA Project Management Life Cycles. (AIT) Leadership Development Rotation Program 2012 2013 Leadership Development Program rotation across Annuities organizational functional departments, focused hands-on real scenario exposure various executive leadership approaches styles. Delivered Quality cost effective projects utilizing leadership agility, enhanced ability read organizations honed skills strategy execution. Project managed design, QA, training implementation Resource Capacity Management tool Annuities Marketing Service group 20 resources. Created, socialized implemented project charters, project communication plans QA artifacts Business Analyst, Developers stakeholders. Designed developed process collect track $29M IT-Sourcing Business Case Multi Year Savings. Piloted socialized data collection process procedures obtain five Organizational Units executives sign without issues. The tool process enabled timely, accurate effective decision senior leadership decisions strategic planning. Designed project managed development, QA strategies implementation Portfolio Management Database application leading four offshore two onshore resources planning, execution monitoring, project implementation following established SDLC, QA Project Management Lifecycles best practices. This tool captures reports progress status Annuities Services active projects. Led acquisition two Commercial Shelf software AIT, 50% whole sale successful negotiation package order reconfiguration. Vendor Management lead enterprise procurement HP's Requirement Management Tool (RMT) APPTIO (Financial SAAS application) developing implementing Request Proposals (RFPs), Master Service Agreements (MSA) Statement Work (SOW) collaboration Prudential Legal Business Senior Stakeholders. Developed successfully implemented project charter project plans software customization implementation APPTIO using approved PM tools including peer reviews socialization project stakeholders. Project charter used drive technical requirements collaborative work effort APPTIO Prudential Annuities. Developed traceability matrices risk based test strategies reliable analysis optimized test coverage prioritized execution. Led QA project deliveries adherence Annuities Quality Assurance standards procedure. Led test efforts project initiatives, working closely project stakeholders ensure high Quality deliverables Annuities Technology Business Partners. Collaborated negotiated development QA testing infrastructure Information Management Business Intelligence (IMBI) QA cluster research, development incorporation Business Intelligence Testing Methodology established QA guidelines Data Warehouse, Data Marts, ETL (Extract, Transform Load) projects line industry practices. Socialized new IMBI QA methodology business clients AIT's analysis development teams. This process became foundation testing procedure AIT QA department. Developed governed QA project milestones, QA test strategies, scope test plans, resource allocations project planning AIT's Information Management Business Intelligence design process participation, peer Quality Control reviews. Oversaw development QA strategies, test plans test cases migrate Prudential's Annuity system newly established Data Warehouse, Mart Cognos reporting front-end. Managed QA validation execution, tracking governance Annuities Information Factory data warehouse, foundation AIT's Business Intelligence infrastructure QA Organization leading two onshore six offshore, India Ireland, design, creation execution test strategies test plans alignment SDLC Project Life Cycle. Bridged QA SME single point-of-failure gap developing succession plans approach though knowledge transfers, documentations trainings. Monitored reported relevant QA metrics test performance senior management though use charts graphs trend analysis. Managed prioritization production defect resolution, validation on-time production deployments. Defined, developed standardized production defect resolution infrastructure processes newly formed QA Production Support team. Coordinated QA test region management including data refresh test region trouble shooting though project planning scheduling, working knowledge test environments, capabilities user needs. This process improvement resulted single point contact multiple call reduction. Engineered streamlined QA region refresh procedures resulting repeatable process implemented AIT QA department. This process reduced test region set-up 5 days usual 9 days set up. Employed automation, batch processing, collaboration negotiations IT partners drive success. Directed validation 15 small projects ($50K less) within 12 months leveraging onshore offshore staffs following full QA Testing Lifecycle. QA project led American Skandia All State data acquisitions conversions creating implementing QA test strategies plans 12 onshore 10 offshore consultants, communicating project status QA metrics. Established matured Annuities Information Technology's automation infrastructure processes. Developed regression test bed reduce manual testing effort repeatable process. Collaborated establishment QA Automation infrastructure proof concepts, benefits impact analysis Pramerica offshore team. Established 1st automation infrastructure using Rational Software base line regression test bed Prudential's Annuities Technology line business. Reduced database table seeding QA validation 75% QA, UAT Production environment developing implementing excel macro comparison tools validate data accuracy. Built Cyclic Redundancy Check automated script save 4 person hours execution launching 100 application screens executed initiation modules. Software Developer January 1996 January 1998 Company Name － City State Software Developer/QA Project Lead, PRODIGY January 1988 January 1996 Company Name － City State Education MS Computer Science 1992 University New Haven － City State US MS Computer Science University New Haven New Haven, CT 1992 BS Computer Science 1985 Fairleigh Dickinson University － City State US BS Computer Science Fairleigh Dickinson University Teaneck, NJ 1985 LINKS http://www.linkedin.com/in/josephmueller201 Certifications AIT Skills Qa, Offshore, Annuities, Testing, Team Lead, Database, Qa Validation, Sdlc, Metrics, Project Planning, Qa Test, Qa Testing, Benefits, Excel, Production Environment, Rational, Uat, Leadership Development, Project Management, Best Practices, Business Case, Capacity Management, Collection, Data Collection, Marketing, Portfolio Management, Procurement, Progress, Project Plans, Proposals, Saas, Software As A Service, Sow, Statement Of Work, Strategic Planning, Technical Requirements, Training, Vendor Management, Business Intelligence, Cases, Clients, Coda, Cognos, Data Warehouse, Etl, Extract, Transform, And Load, Front End, Front End Design, Front-end, Governance, Ibm Cognos, Life Cycle, Qa Methodology, Quality Assurance, Quality Assurance Standards, Quality Control, Sme, Subject Matter Expert, Test Lead, Test Plans, Batch Processing, Its, Process Improvement, Scheduling, Instructor, Order Processing, Acceptance Testing, Access, Coaching, Data Analysis, Data Warehousing, Ibm Rational Software, Marketing Analysis, Mentoring, Microsoft Project, Ms Access, Ms Project, Ms Word, Oracle, Org Development, Organizational Development, Rational Software, Rdb, Software Qa, Sql, Team Building, User Acceptance, Visio, Word