PROGRAM MANAGER FINANCIAL MANAGER, FACILITIES MANAGER Summary 18 years experience Operations manager Housing Financial Institutions well healthcare sector experience successfully coordinating activities various departments concerned production, pricing, sales, distribution products services. Comfortable working people levels excellent commercial approach solving problems developing business processes. Having proven people management skills, ability manage performance motivate staff individual team level. Now looking new challenging managerial consultancy position, one make best use existing skills experience also personal professional development Core Competencies Competition Analysis Ability analyze compare firm's products competitors. Good communication management skills effective leader motivator. Self-assured confident. Objective Statement Desire join fast paced growing firm offers constructive workplace develop brand strategies, initiate strategic alliances, promote new products, interact new clients order develop sustained business organization. Skills Microsoft Word, Excel, Power Point Software: Microsoft Word, Excel, Outlook, Adobe Photoshop, outlook Databases Clarity system, Boston Post HMIS database system Experience 03/2008 Current Program Manager Financial Manager, Facilities Manager Company Name － City State Driving operational improvements, maximizing value asset base ensuring tight control Operational costs. Responsible monitoring continually improving standards performance quality within operation. Duties: Managing team approximately 20 employees busy work environment. Negotiating contracts, ensuring balance value risk. Establish implement departmental policies, goals, objectives, procedures. Creating, managing analyzing performance data information. Ensuring capacity capability continually planned. Encouraging, identifying developing best practice strategy. Ensuring compliance Environmental Health Safety goals objectives. Producing Operations manuals define business run. Working closely the. 04/2005 02/2008 Clinic Manager Company Name Manager Facility activities care plan development, service level determination, on-site field. Responsible direct supervision clinical staff ensures adherence internal policies/standards. Participates recruitment, interviewed orientation team members. Evaluates performance relative job goals/requirements; reviews records/documentation ensure regulatory in-house compliance. Coaches staff recommends in-service education programs manages assignment clinical associates. Ensures service quality care coordination ensure proper communication physicians patients. Discusses operational issues, updates new/changed regulations Oversight clinical integrity appropriated quality care provided, visits utilization, Accountable financial budget goals utilization providing appropriate accurate patient care, case mix weight, appropriate utilization delivery patient care. 01/2001 03/2005 Marketing Manager Company Name － City 06/1992 12/1998 Duties Company Name － City State Implementing new operational processes procedures. Establishing maintaining Roles Responsibilities personnel management. Delivering regular team communications organizing monthly meetings. Controlling associated operational costs according prevailing annual budget forecast. Supporting planning, development overall management project budgets, collaboration relevant senior field managers HQ staff. Seeking ways adding value existing work areas. Working closely build maintain close working relationship clients. Maximizing accuracy, productivity space utilization. Assisting recruitment, training development staff. Solving disputes complaints professional manner within guidelines. Developed new marketing strategies capture market channels new clients. Brought new processes firm growth, using various marketing strategies communication skills order brand firm market attract new clients. Developed strategies business firm building corporate relationships customers industry/market leaders. Utilized sales marketing tools create brand awareness market. Introduced improvements business strategies based customer feedback. Expanded business along respective market share firm. Played key role company initiatives developing new projects future use. Education Training June 2008 Bachelor Business Management University Phoenix － City State September 1999 Bachelor Science Nurse University Washington － City State Nurse June 2014 Master Business administration Healthcare University Phoenix － City State Healthcare Skills Adobe Photoshop, balance, Budget development, budgets, budget, Business Management, business strategies, communication skills, Negotiating contracts, Cost control, clients, customer services, Databases, database, delivery, documentation, Driving, Environmental Health, financial, Financial Analysis, Managing, marketing strategies, marketing, market, Marketing/sales, meetings, Excel, Outlook, Power Point, Microsoft Word, negotiation, organizing, patient care, personnel, plan development, policies, Problem resolution, processes, process improvement, Producing, quality, recruitment, Safety, sales, strategy, supervision