HR EMPLOYEE RELATIONS SPECIALIST Summary Dedicated self-motivated professional experience providing outstanding support business partners. Skillful tracking details, office management, following-up internal external partners ensure ontime completion projects. Possesses easily transferable skills organization, working teams, time keeping/payroll business writing. Highlights ADP Payroll System Microsoft Office Suite (Word, Excel, Outlook, Publisher PowerPoint) Accomplishments As Programs Director, created fundraiser United Negro College Fund raised $2500. Planned networking events employees Held leadership roles within Order Eastern Star responsible membership, accounting, event planning Experience 02/2015 Current HR Employee Relations Specialist Company Name － City State Conducted Investigations resolutions workplace issues/inquiries field employees management. Served partner managers employees ensuring application company policies procedures. Created conducted training hourly salaried employees. Support performance management process employees. Partnered Equifax Unemployment Cost Control research respond unemployment claims. 02/2014 02/2015 Store Operations Associate Company Name － City State Monitored inventory control, processed physical counts merchandise, organized secured inventory (including cellular devices accessories), responsible shipping receiving inventory. Investigated resolved inventory discrepancies. Merchandising, assist floor sets, create service desk tickets defective equipment. Processed customer trade-in's returns (cellular devices accessories). Provided general customer service process account payments assist account holders. 01/2001 01/2013 Clerical/Staff Associate IV Company Name － City State 02/1753 Verified updated business caption listings (database) Common Suite System using setup forms received Directory Marketing Unit group. Review Directory Listing Report detail confirm accuracy data. Correct discrepancies written order requests database system. Interpret, verify, analyze input listings advertising orders. Input payroll, provided payroll administrative support employees. Execute directory specific reports prepare white pages business section final printing shipping external customers. Conducted training sessions new hires writing service orders via NetMeeting (web-based) classroom setting. Created learning materials including policy procedure manuals utilized company wide. Education Bachelor Science Network Information Technology Administration Eastern Michigan University － City State Network Information Technology Administration MBA Management Davenport University － City State Currently enrolled Skills Critical Thinking Conflict Resolution Leadership Integrity Customer Service Human Resource Training Microsoft Office Suite Volunteer Associations Order Eastern Star Unity Love Miriam #66, Worthy Matron, Secretary, Treasurer. Served leadership, treasurer, secretarial roles within organization. Chaired co-chaired Fundraising events support charitable causes. AT&T Community Network Michigan Chapter, Assistant Programs Director Organized fundraisers support United Negro College fund program, raised $2500 support Annual scholarship funds local students. Metro Detroit Visitors Bureau Served hospitality assist visitors guidance direction, answer questions pertaining local area.