ADVOCATE Summary Seeking part time prn generalist position Human Resource. Conflict Resolution Team Building Mentoring Coaching New-Hire Orientation Disc Personality Assessments Training Development Leadership Development Performance Appraisals Technical Skills Experience Advocate 01/2012 Current Company Name City State NF/SG Healthcare Homeless Veterans Program Coach, mentor, develop 100 clients, resume assistance, career counseling, complaints, problems. Develop, manage evaluate training organizational effectiveness strategies; promote development skilled, high-performing, motivated workforce focused achievement company key performance indicators. Develop career plans fit clients' aptitudes, education levels, physical abilities, career goals. Serve internal consultant levels management identify resolve issues, as; employee retention, skill development, professional growth, succession planning, performance improvement. Partner business unit leaders serve strategic resource assess company-wide training development needs well provide recommendations change. Evaluate, motivate, coach, counsel 25 peers performance duties. Veteran Affairs Specialist 01/2011 01/2012 Company Name City State Provided training, education, career counseling, job placement services broad range clients. Participated group orientation clients promote development entry-level career job opportunities. Administered career scope assessment tests 100 clients identify skill building needs. Attended meetings obtain information use training programs, inform management training program status. Employment Representative 01/2011 01/2012 Company Name City State Presented information, using variety instructional techniques formats, role playing, simulations, team exercises, group discussions, videos, lectures. Provided leadership guidance new workers training resources, materials aids, achieve training objectives. Developed implemented 40 standards policies, managed documentation, information, multimedia materials; conducted dozens quality-analysis reviews. Designed training programs professional development courses facilitate meeting organizational goals individual professional needs. Training Coordinator 01/2000 01/2009 Company Name City State Evaluated training requirements division, consulting department managers, HR external resources. Managed process identifying addressing employee development opportunities focus groups, 360-degree assessments, blended training solutions include instructor-led classes, case studies, self-study, mentoring programs, e-Learning, coaching, role-play, OJT, web-based training. Conducted 100 employee evaluations strength weakness performed cross-training exercises competency efficiency. Developed document-teaching procedures team 15 technical trainers, encompassing instructional manuals, quick reference guides, test results forms. Acted liaison applying experience resolve handle variety HR functions, include; benefits, payroll, awards time/attendance, disciplinary actions, counseling/evaluations, conflict resolution, retention efforts, management files. Evaluated developed requirements 50 diverse operational positions, well processes improved productivity work center performance. Education Bachelor Science Human Resource Management 1 2013 University Phoenix City State GPA: GPA: 3.3 Human Resource Management GPA: 3.3 Lean Six Sigma Certificate, 2013 North Florida/South Georgia Veterans Health Administration Workshops, Gainesville, FL Writing Advantage Certificate, 2013 Coaching Toward High Performance Certificate, 2013 Franklin Covey "Seven Habits Highly Effective Leaders Certificate, 2012 Motivational Interviewing Certificate, 2012 Crucial Conversations Certificate 1 2012 Villanova University City State Skills benefits, Coach, Coaching, conflict resolution, consultant, consulting, counseling, clients, documentation, focus, forms, HR, instructor, leadership, materials, meetings, mentor, mentoring, multimedia, organizational, payroll, policies, processes, quality, quick, Six Sigma, strategic, teaching, employee development, training programs, Workshops Additional Information AWARDS AND RECOGNITION Earned 10 years dedicated "Federal Government Service Award" 2013. Veterans Affairs Award" Friend Social Work Award" 2013 outstanding performance. Professional Affiliations National Society Human Resources Management, Member Jacksonville, FL Society Human Resource Management, Member American Federation Government Employees, Union Member