ROUTE MANAGER Summary To obtaining position company allow better use skills knowledge advance performance profitability company. Goal oriented, self-motivated twenty years experience Supervisor/Manager personnel, products, budgets. Driven tackle projects advance organization build collaboration/teamwork among peers subordinates. Leader consistently, number one ranked office MasTec Money sales program. Major strengthens include demonstrated track record honesty, integrity, loyalty; sound leadership; excellent communication skills; strong team player; advocate self-efficacy; attention detail; highly organized; proficient planner. Highlights Operations management Inventory control Supervision training Procedure development Analytical Team building Multi-site operations Staff retention Sound judgment Calm pressure Relationship building Systems implementation Troubleshooting problem solving Dedicated Client relationships Contract management Accomplishments Leadership Served Regional Trainer C ontinuous I mprovement M anagement S ystem introduced company. Business Development: Successfully grew business [action]. Project Management: Initiated [project] resulted [positive outcome]. Experience Route Manager January 2002 Company Name － City State Built steady repeat customer base providing quality product exceptional customer service. Maintained inventory levels along current product knowledge daily. Completed daily reconciliations, recorded made deposits $1500. Site Manager January 2007 Current Company Name － City State Analyze reporting data identify areas opportunity provide solutions maximize performance potential profitability. Manage daily operations assigned DMA's include personnel, overtime, inventory control, work load, usage resources, cost control, building fleet maintenance. Communicate daily Business Intelligence RDO maintain compliance performance matrix include technician schedules, skill packages, balanced work load. Coach, mentor, direct team members varying levels experience support departmental objectives. Evaluate team members, making recommendations improvement implementing training needed. Ensure adherence company safety guidelines education, training, monitoring daily in-field performance. Technician Supervisor January 2005 January 2007 Company Name － City State Monitor manage technician productivity ensure compliance MasTec DirectTV policies procedures. Collaborate Fleet Manager ensure compliance MasTec policies procedures include motor vehicle, personal injury, damage claim investigations associated paperwork. Communicate daily multiple leadership teams ensure proper allocations time, materials, resources accommodate business needs. Facilitate technician training development provide evaluations based quality inspections in-field observations advocate improvement success. Lead Technician January 2002 January 2005 Company Name － City State Responsible customer satisfaction, training employees, inventory control, routing daily work, overall teamwork among employees. Provide satellite installations service work DirecTV customers. Conduct quality control inspections installations service work done technicians. Production Manager January 2000 January 2002 Company Name － City State Maintained $1.5 million dollar budget managed plant operations 35 employees seven departments hiring, firing, payroll, training developing job skills. Controlled processing 80,000 pounds merchandise plant weekly managed inventory garments, equipment, supplies parts. Coordinated contracting issues vendors daily. Assistant Operations Engineer January 1998 January 2000 Company Name － City State Specialized company wide inventory management control design computerized stockrooms assisting software design upgrades. Revised departmental infrastructure individual job functions. Developed standards measuring evaluating job performance efficiency. Supervised training development employees maintain stockrooms. Managed monthly projects averaging $150,000 include building stockrooms, hiring monitoring contractors negotiating vendors. Assistant Plant Manager January 1994 January 1998 Company Name － City State Managed $5 million plant operations supervised 40 employees. Controlled processing 100,000 pounds merchandise plant weekly managed inventory garments, equipment, supplies parts. Served Safety Committee Chairman, insuring OSHA compliance. Supervised maintenance employees maintained wastewater operations within guidelines state local regulations. Education Associate Applied Science Industrial Management 1 1998 Del Mar College － City State Applied Science Industrial Management Skills budget, Business Intelligence, Coach, cost control, customer satisfaction, customer service, firing, hiring, inventory, inventory management control, inventory control, leadership, materials, mentor, negotiating, payroll, personnel, policies, quality, quality control, RDO, reporting, routing, Safety, software design, teamwork, technician, upgrades