AMC COMPUTER SPECIALIST AND INTERN Summary Information Technology Specialist twenty nine years experience launching environments focused telecommunications concepts, principles methods, practices solutions. Savvy, compassionate, impact oriented performer attention detail, technological know-how, lifecycle project planning expertise. Successfully manages accounts analyzing technical requirements ensure client customer satisfaction enterprise integrity. Consistently develops innovative workable solutions unique customer requirements. An effective IT Manager proven track record building highly productive teams healthy morale. Promotes security awareness ensuring sound security principles implemented. Highlights Strong Interpersonal skills Exceptional Listening perception skills Excels writing Information Technology SME Timely Efficient Test Evaluation Expertise Leadership Management Project Management Conflict Resolution Cobol Programming ADA Programming Procurement Clerk BPA's Acquisition Experience COR Formal Briefings Accomplishments I provide spiritual support within organization daily basis. I serve Branch Chief Division Chief whenever I appointed. I Initiate facilitate impromptu meetings technology team share pertinent information solve workplace issues. I mentor sponsor ATEC HQ's Customer Support Intern Summer hire. I represent ATEC many Command sponsored special events singer, actress mistress ceremonies. Experience AMC Computer Specialist Intern Sep 1989 Sep 1992 Company Name － City State As Lead Cobol Programmer: Wrote two programs estimate cost Panama Canal Conflict. Coordinated QA testers end-to-end unit testing post-production testing.Implemented system security data assurance software.Developed custom software solutions organization.Oversaw deployment, configuration documentation procedures.Implemented tested enhancement feature requests enhance product functionality.Resolved customer issues establishing workarounds solutions debugging creating defect fixes.Drafted two project work plans per week.Organized held meetings stakeholders, contractor product teams customers. Coordinated hardware acquisitions.Coded user-customizable applications converted raw data design engine easily understandable graphical formats. Computer Specialist (Special Assignment) Jun 1992 Oct 1993 Company Name － City State Detailed Junior Engineer PM EWRSTA Camp Evans (Wall, New Jersey). In capacity I assisted Lead Software Engineer writing code repair Kiowa 58D helicopter computer module. Project successful From coding test evaluation. Authorized go TDY Fort Bragg, N.C. test code vehicle. Briefed 300 civilians 60 soldiers test, evaluations repair aircraft orders PMEWRSTA PM Colonel Arthur Hurtado (Fort Myers, Florida) In addition, I served Lead Project Manager using Artemis Schedule Publisher software track Electronic Warfare systems respected repair schedules. Information Technology Specialist Sep 1992 Sep 2011 Company Name － City State Experienced management principles, evaluation techniques systems management planning (2003-2011). Efficient planning delivery customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, response customer requirements (2003-2011). Efficient planning delivery customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, response customer requirements (2003-2011). Served CECOM Command ADA Programmer. Information Technology Specialist Sep 2011 Current Company Name － City State Effective Acting branch division chief Customer Support Branch ATEC Headquarters (G6), APG, Maryland (2013-2015). SWE Information Systems Security (2011-2015). Implements IT concepts, principles methods practices, providing technical oversight Headquarters systems monitoring (2011- 2015). Identifies solves complex technological problems determining accuracy relevance information evaluating potential sources information disseminating solutions (2011-2015). Efficient planning delivery customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, response customer requirements (2011-2015). Knowledge Local Area Network security requirements techniques tor protecting computer systems viruses, datatampering, unauthorized system entry (2011-2015) Skillfully analyzes, plans, designs, implements, documents, assesses, manages enterprise structural framework(2011-2015). Knowledgeable system requirements techniques planning current future system architecture requirements (2011-2015). Expertise Information Technology security principles, concepts, practices, systems software, database software, immediate access storage technology carry activities leading security certification accreditation (2011-2015). Knowledgeable telecommunications characteristics capabilities systems, media, equipment, related software systems (2011-2015). Ability assess risk factors advise vulnerability attack variety sources procedures methods protection systems applications.(2011-2015). Defines executes application alignment business strategy, performance, service levels, business intelligence management, data privacy, compliance/policy information security. (2011-2015). Expertly applies analytical processes planning, design, implementation new improved information systems meet business requirements customer organizations (2011-2015). Utilizes knowledge information technology principles, methods, security regulations policies administer various information security programs (2011-2015). Ensures confidentiality, integrity, availability systems, networks, data planning, analysis, development, implementation, maintenance, enhancement information systems security programs, policies, procedures, tools (2011-2015). Served Lead IT Specialist providing computer, networking peripheral support ATEC Headquarters QIP's RTC, DTC JITC (2014) Education Bachelor Arts Business Admin Management January 2016 Pillar College － City State USA I currently full-time student maintaining 4.0 GPA accelerated program. I completed following classes: Organizational Management, Business Management, Business Communications Theology. Security-Plus Certification Microsoft Certified Professional (MCP) Computer Software 2006 CED Solutions － City State USA I earned, maintained utilized Security Plus certification. Defense Acquisition University Training Course Completion: ACQ 1 01, 1 30 201; SAMJOJ CLE 003 060, ACQ 2036 Army Civilian Training, Education Development System Courses Moving Technical Professional Management Project Information Technology Management Information Assurance Fundamentals (IAF) Introduction Project Management Acquisition Workforce 2015 Defense Acquisition University － City State USA I acquire Information Technology Level 3 certification November 2015. Certifications Microsoft Certified Professional (MCP) Security Plus Skills Procurement Clerk, Purchasing Agent, Computer Programmer, Contracting Officer Representative (COR), Customer Support,Information Technology, Information Security, Hardware, Network systems, Decision Making, Information Systems, IT Strategy, Local Area Network, Microsoft Certified Professional, MCP, Policies, Processes, Project Management, Risk Assessment