HEALTHCARE CONSULTING PROJECT ASSOCIATE Professional Summary Demonstrates exceptional professional agility adding value quickly role. Effectively anticipates responds non-static clinical, operational financial demands. Proven consulting analytical expertise physician practice management, revenue cycle medical device, supply biopharm market. Collaborative partner leading global health company sales teams. Leader strategic market expansion operational growth. Known unquestionable interpersonal skills passion teaching, developed robust education programs. Dual US-EU citizen compelled language global markets. Education Training May 2013 Select One Health Information Technology University Texas City State USA Health Information Technology Executive Education April 2010 Master Health Administration Graduate School Public Health University Pittsburgh City State USA April 2008 B.A Communication Rhetoric University Pittsburgh City State USA Certificate Professional German Graduated Magna Cum Laude August 2005 Intensive Language Studies Die Neue Schule City State Germany GPA: Magna Cum Laude Accomplishments More More Awarded coveted post graduate administrative fellowship upon Master Health Administration completion Skill Highlights Microsoft Excel, Word, Power Point, Visio Access NextGen Electronic Practice Management Super User NextGen Electronic Health Record End User PolicyTech Vantage Analytics Valify Purchased Services Analytics PeopleSoft Financials Supply Chain Management Lawson Supply Chain Management Professional Experience 10/2013 Current Healthcare Consulting Project Associate Company Name City State Oversee data analysis support cost savings management strategies Recommend non-labor cost reduction savings based cross-functional business analysis Manage operations clinical perioperative work streams Lead team meetings presenting client deliverables executive leadership groups Build consensus among key decision makers support project implementation Engage appropriate clinical stakeholders evaluate approve product conversion Negotiate medical supplier, manufacturer contracted services agreements Leverage partnership group purchasing organizations (GPO) maximize contract access Interpret financial data, stakeholder preferences clinical evaluation information Facilitate commodity standardization collaboration system supply chain Write audience specific communications product service changes Create clinical education copy product implementations conversions Navigate client databases extract analyze financial, purchasing health data Facilitate strategic account partnership client, supplier vendor relationships Develop comprehensive guidelines client transition planning Design custom development programs educate internal client resources Balance projects accommodating multiple client needs Accomplishments Develop client specific value analysis reporting methodologies Support identification implementation $30M clinical interventional initiatives Validate $20M financial savings (including diagnostics pharmacy initiatives) Implement financial enhancement models revenue cycle process change optimization Lead sustainability reviews ensure clients continue realize implemented savings Slash $30M annual recurring non labor expenses. 06/2010 06/2011 Administrative Fellow Company Name City State Participation MSO services including billing cycle revenue management, call center services, provider credentialing, practice assessments vendor management Centralize Program Registration Benefits Assistance department using root cause problem solving strategies Perform community analysis serve outreach coordinator aligned organizations Open two pediatric clinics including preparation, purchasing, set-up go-live Manage business operations two-provider pediatric clinic Create execute electronic fax solution pilot streamline clinical communication eliminate resource waste Coordinate prenatal tours across 7 pediatric clinics capture pediatric women's services growth potential Manage medical services requests across clinics, billing, program registration, patient experience navigation Write, manage monitor front office policies, procedures compliance. 06/2011 05/2013 Director Clinical Support Company Name City State Responsible overall quality accuracy clinical front office functions Practice acquisition new clinics including project management, staff assignment, purchasing go-live Primary liaison billing, finance, credentialing operational procedure issues 28 clinics Oversee training, application adherence front office program initiatives Plan lead quarterly front office program registration workshops 100 attendees Hire train front office personnel Produce financial dashboards practice administrators medical directors Write training guides Centex System Support Services Confluence Conduct NextGen EPM implementation, testing end-user training Oversee leave approval NextGen ADP 36 physicians mid-level providers across 10 clinics Manager business operations 7 direct reports family medicine clinics lab Lead patient safety clinical competence initiatives successful Joint Commission re-accreditation Accomplishments Manage daily clinic collections reporting process change eliminate zero-tolerance financial errors Restructure front office new hire orientation curriculum improve employee satisfaction retention Define corporate scheduling collections policies increase front office collections 11% Design Explorative Technology Front Office Workflow Redesign pilot reduce encounter cycle time improve workflow Establish University Texas Health Information Technology partnership coordinate clinical observations/practicums. 05/2009 05/2010 Administrative Resident Company Name City State Reconcile physician contracts measure clinical productivity bonus allocation. Design mid-level provider clinical rotation program database support tracking recruitment efforts. Collaborate administrative leadership develop cost savings initiatives identify opportunities in.divested business units, corporate real estate facilities management. 03/2009 05/2009 Contractor, MHA Candidate Company Name City State Analyze current marketing situation collaboration among executives, staff, external stakeholders. Apply marketing concepts identify appeal target market long term acute care consumers. Create marketing plan expand referral base, form strategic alliances focus personal selling. 02/2009 05/2009 Contractor, Pilot Immersion Program Company Name City State Identify current appointment process challenges residents using flowcharts project management tools Redesign computer access request process system users reduce throughput time increase trainee satisfaction Apply Six Sigma concepts streamline nurse educators' suite increase capacity eliminate waste Skills acute care, administrative, go-live, streamline, ADP, Balance, Benefits, billing, business analysis, business operations, call center, contracts, conversion, cost reduction, client, clients, data analysis, databases, database, facilities management, family medicine, fax, finance, financial, focus, Front Office, functional, German, Health Information Technology, leadership, marketing plan, marketing, market, meetings, access, navigation, optimization, patient safety, perioperative, personnel, policies, presenting, problem solving, project management, purchasing, quality, real estate, recruitment, reporting, selling, scheduling, strategic, strategic alliances, supply chain, user training, vendor management, Workflow, workshops