Agent-Based Modeling and Simulation (ABMS) have been used to study a wide range of complex systems and several emergent behaviors across a variety of disciplines. However, very limited works have adopted these paradigms to provide insights to organizational psychology in general and to researches dealing with emotions at work in particular. The current research uses ABMS to study the emotions experienced in the organizational context; it focuses specifically on their impact on the quality of decisions made as a key factor of organizations success. In this paper, the emphasis is set on the emotion generation process. The proposed work introduces an agent-based model of the emotional experiences of employees within organizations. It adopts a cross-disciplinary approach and it brings another theoretical perspective to agent-based modeling of emotions at work. In fact, this model is based on the OCC appraisal theory to generate artificial emotions, but it also takes advantage of theoretical foundations from organization behavior and organization psychology. Simulation results can bring new insights to organizational researches. Moreover, the simulated system can serve as a human resources development tool used by employees at work to enhance their emotional awareness.
['Hanen Lejmi Riahi', 'Fahem Kebair', 'Lamjed Ben Said']
Agent-based modeling and simulation of the emotional experiences of employees within organizations