e-Government (eGov) is a global phenomenon. Developing and developed countries are coming up with initiatives for its implementation. However, eGov benefits are not universally enjoyed, to some it is seemingly a paradox. Despite a vast amount of research in the eGov field, past researches on eGov emphasize on the lack of theoretical lenses, methodical and methodological shortcomings in presenting the status of eGov. Particular to the Governments in the Southern African Development Community (SADC) is that they share a socio-technical context. The eGov frameworks that are used by the SADC member states do not take into consideration the peculiarity of this community; and consequently has led to the continued low adoption of eGov from the perspectives of both the supply and the demand sides. This study, therefore explores the factors that influence and pursue possibilities that promote eGov adoption in the southern African community. This study will be approached from the lenses of Technology Acceptance Mode (TAM)l, the Actor-Network Theory (ANT) and Innovation Translation (InT) coupled with design thinking to align the designer expertise with the user needs. A mixed method approach will be used. As a consequence of this paper, a context based framework for implementing eGov strategy will be presented to facilitate the decision making needed for the implementation of the initiatives in the region.
['Teresa Chikerema', 'Nehemiah Mavetera', 'Mmaki Jantjies']
A Contextual Framework for EGOV Adoption in SADC