Organizational decision support systems (ODSSs) provide the organization with a powerful vehicle to represent to its members the circumstance of the organization through the models embedded in the ODSS. The paper proposes an organizational exchange modeling (OEM) paradigm. The paper discusses the importance of exchange to organizational processes, provides a graphical model to represent exchange features and relates the proposed model to several other models and frameworks.
['John R. Landry']
An organizational exchange model: theory and implementation