Since the mid-1980s, expert systems have been developed for a variety of problems in accounting and finance. The most commonly cited problems in developing these systems are the unavailability of the experts and knowledge engineers and difficulties with the rule extraction process. Within the field of artificial intelligence, this has been called the ‘knowledge acquisition’ (KA) problem and has been identified as a major bottleneck in the expert system development process. Recent empirical research reveals that certain KA techniques are significantly more efficient than others in helping to extract certain types of knowledge within specific problem domains. This paper presents a mapping between these empirical studies and a generic taxonomy of expert system problem domains. To accomplish this, we first examine the range of problem domains and suggest a mapping of accounting and finance tasks to a generic problem domain taxonomy. We then identify and describe the most prominent KA techniques employed in developing expert systems in accounting and finance. After examining and summarizing the existing empirical KA work, we conclude by showing how the empirical KA research in the various problem domains can be used to provide guidance to developers of expert systems in the fields of accounting and finance.
['William P. Wagner', 'James R. Otto', 'Q.B. Chung']
Knowledge acquisition for expert systems in accounting and financial problem domains