The saturation of Emergency Departments, due to the increasing demand of the service, is a current problem in the healthcare system. We propose an analytical model to obtain information from data obtained through the simulation of a Hospital Emergency Department. The model defines how to calculate the theoretical throughput of a particular sanitary staff configuration, that is, the number of patients it can attend per unit time given its composition. This index is a reference to measure indicators concerning to performance and emergency response capacity of the system. The data for the analysis will be generated by the simulation of any possible scenario of the real system, taking into account all valid sanitary staff configurations and different number of patients entering into the emergency service.
['Eva Bruballa', 'Manel Taboada', 'Alvaro Wong', 'Dolores Rexachs', 'Emilio Luque']
Evaluation of performance and response capacity in emergency deparments