A Knowledge-intensive process (KIP) is characterized as a bag of activities based on knowledge intensive acquisition and manipulation. A KIP differentiates from traditional business processes mainly because of the dynamism or the variability of event flows among the process instances. Thus, traditional business process modeling notations do not adequately represent the broad spectrum of flows that occur in each KIP instance, making them even more challenging to be understood or managed. Some approaches to represent a KIP were defined in the literature, but representing the KIP variability in a cognitively efficient way is still an open issue. This paper presents the graphical notation KIPN-C, which proposes diagrams to represent variability of a KIP relating it to the context of its instances.
['Daya Lages Rodrigues', 'Flávia Maria Santoro', 'Fernanda Araujo Baião', 'Joanne Manhães Netto']
Towards a context-based representation of the dynamicity perspective in knowledge-intensive processes