Successful business process design requires active participation of users who are familiar with organizational activities and business process mod- elling concepts. Hence, there is a need to provide users with reusable, flexible, agile and adaptable training material in order to enable them instil their knowl- edge and expertise in business process design and automation activities. Knowledge reusability is of paramount importance in designing training mate- rial on process modelling since it enables users participate actively in process design/redesign activities stimulated by the changing business environment. This paper presents a prototype approach for the design and use of training ma- terial that provides significant advantages to both the designer (knowledge - content reusability and semantic web enabling) and the user (semantic search, knowledge navigation and knowledge dissemination). The approach is based on externalizing domain knowledge in the form of ontology-based knowledge net- works (i.e. training scenarios serving specific training needs) so that it is made reusable.
['Aristomenis M. Macris', 'Flora Malamateniou', 'George Vassilacopoulos']
Enhancing Users' Participation in Business Process Modeling through Ontology-Based Training