During group work, sometimes members' roles are unclear, which leads to confusion about which activities one should do. This may be especially true in distributed groups, where it is harder to see what others are doing, and when roles are not assigned to members. Awareness displays can provide information to group members to help them determine their roles. I will explore this using collaborative groups in multi-player online games. This study will first observe groups to identify factors associated with role ambiguity, develop an awareness display which provides role--related information, and lastly, test the display in an experimental setting.
['Lindsay Reynolds']
The use of awareness displays for role clarity in distributed workgroups