To achieve an effective and efficient way of disseminating information to ever growing communication channels, we propose an approach that separates the information and communication channels and interlinks them with an intermediary component. The separation enables various dimensions to reuse the information and communication channels in transactional communication. In this paper we introduce our on-line communication platform, which is comprised of several components. The important roles of semantic web technologies to the platform are explained in detail, including a use case to show the contributions of semantic web in supporting the effectiveness and efficiency of information dissemination.
['Zaenal Akbar', 'José María García', 'Ioan Toma', 'Dieter Fensel']
A semantic-based platform for efficient online communication