CallSurf: Automatic Transcription, Indexing and Structuration of Call Center Conversational Speech for Knowledge Extraction and Query by Content.
['Martine Garnier-Rizet', 'Gilles Adda', 'Frederik Cailliau', 'Jean-Luc Gauvain', 'Sylvie Guillemin-Lanne', 'Lori Lamel', 'Stephan Vanni', 'Claire Waast-Richard']
CallSurf: Automatic Transcription, Indexing and Structuration of Call Center Conversational Speech for Knowledge Extraction and Query by Content.