This study presents a new simulation game and analyzes its impact on operations management education. The proposed simulation was empirically tested by comparing the number of mistakes during the first and second halves of the game. Data were gathered from 100 teams of four or five undergraduate students in business administration, taking their first course in operations management. To assess learning, instead of relying solely on an overall performance measurement, as is usually done in the skill-based learning literature, we analyzed the evolution of different types of mistakes that were made by students in successive rounds of play. Our results show that although simple decision-making skills can be acquired with traditional teaching methods, simulation games are more effective when students have to develop decision-making abilities for managing complex and dynamic situations.
['Federico Pasin', 'Hélène Giroux']
The impact of a simulation game on operations management education