A lot of research is being conducted into improving the usability and security of phone-unlocking. There is however a severe lack of scientic data on users’ current unlocking behavior and perceptions. We performed an online survey (n = 260) and a one-month eld study ( n = 52) to gain insights into real world (un)locking behavior of smartphone users. One of the main goals was to nd out how much overhead unlocking and authenticating adds to the overall phone usage and in how many unlock interactions security (i.e. authentication) was perceived as necessary. We also investigated why users do or do not use a lock screen and how they cope with smartphone-related risks, such as shouldersurng or unwanted accesses. Among other results, we found that on average, participants spent around 2.9 % of their smartphone interaction time with authenticating (9 % in the worst case). Participants that used a secure lock screen like PIN or Android unlock patterns considered it unnecessary in 24.1 % of situations. Shoulder surng was perceived to be a relevant risk in only 11 of 3410 sampled situations.
['Marian Harbach', 'Emanuel von Zezschwitz', 'Andreas Fichtner', 'Alexander De Luca', 'Matthew Smith']
It's a Hard Lock Life: A Field Study of Smartphone (Un)Locking Behavior and Risk Perception