This research examined the effects of instructional set on Internet use by low-income adults during a 16-month longitudinal study. Participants (n = 117) received instructions that focused on either the Internet’s communication tools or its information tools. Internet use was continuously and automatically recorded. Survey measures of computer and Internet experiences, affect and attitudes were obtained to examine their mediational role in the relationship between instructional set and Internet use. Results indicated that instructions focused on the Internet’s information tools led to greater Internet use than instructions focused on its communication tools or only basic instructions about how to use the Internet. Implications for reducing the digital divide are discussed.
['Linda A. Jackson', 'Alexander von Eye', 'Frank Biocca', 'Gretchen Barbatsis', 'Yong Zhao', 'Hiram E. Fitzgerald']
Instructional set and Internet use by low-income adults