The objective of this paper is to describe a new post-Nonaka generation of Knowledge Management that, for the first time, has the potential to meet people's expectations. It is divided into the three categories: • processes • organisation & culture • information technology and builds on Frederik Taylor's idea of applying knowledge to work, though not on his Scientific Management model. Instead, it extends to Knowledge Workers and gives answers to the key question of Knowledge Management: How can the productivity of knowledge workers be increased?
['Peter Schütt']
The post-Nonaka Knowledge Management