IBM FAQ for IBM SPSS Statistics Subscription - United States  TECHNOTE (FAQ)

QUESTION
 FAQ for IBM SPSS Statistics Subscription 

ANSWER
Q. How to I cancel the auto-renewal of my IBM SPSS Statistics Subscription? 
A. Auto-renewal will be available a few days after your subscription starts. Please check back after a few days to change your subscription level. Changes to auto-renewal will take affect at the end of the month long subscription period. 

Q. I have installed the Subscription and when I attempt to login all I get is a big white screen. How do I get my subscription started?
A. The most likely cause of this issue is installation of the 32bit IBM SPSS Statistics Subscription software on a 64bit machine. To fix the issue, please uninstall the 32bit and download and install the 64bit application from your Products & Services window on IBM.com. If you find that this does not resolve your issue, you have a new issue. Please open a Service Request using the Client Support Portal: http://ibm.biz/IBMClientSuccessPortal [http://ibm.biz/IBMClientSuccessPortal].
i cannot enter SPSS statistics trial program 

I've downloaded the 14-days trial of SPSS subscription for 32bit, windows. After opening the program I'm asked to login and after entering my username and password a blank page comes up. And there is no way to proceed from here. I already saw previous answers about SPSS trial Login error, and there is a link(https://ibm.box.com/s/huaafbjzabkyblh47n7g4l0o4gxp4zdy) to download the zip file of 'jxbrowser'. But i cannot enter the link, and the webpage says "probably the address was changed or deleted."

i'm using Windows 7(32bit), and just want to know how can i resolve it.

The most likely cause of this issue is installation of the 32bit IBM SPSS Statistics Subscription software on a 64bit machine. To fix the issue, please uninstall the 32bit and download and install the 64bit application from your Products & Services window on IBM.com. If you find that this does not resolve your issue, you have a new issue. Please open a Service Request using the Client Support Portal: http://ibm.biz/IBMClientSuccessPortal