IBM Component parameters missing for Enable Hold and Virtual Interview Multiple Response functionality - United States  TECHNOTE (FAQ)

QUESTION
 Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality? 

CAUSE
 

The documentation references a MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED and a MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE parameter that is supposed to be under the VIRTUAL_INTERVIEW_CONFIGURATION component.These component parameters are not automatically added as part of the database upgrade scripts.


ANSWER
To enable the Enable Hold and Virtual Interview Multiple Response functionality you can manually create the component parameters. To do this go to the Admin > Components screen. 

 1. Search for the VIRTUAL_INTERVIEW_CONFIGURATION component. 
 2. Click on "Edit". 
 3. Click on "Add Parameter". 
 4. Set the new parameter with the name "MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED" and a value of "True" or "False" depending on your use of the functionality. 
 5. Click on "Add Parameter" again. 
 6. Set the new parameter with the name "MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE" and a value of "True" or "False" depending on your use of the functionality. 
 7. Click on "Save and Close".
Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality? Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality? 
The documentation references a MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED and a MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE parameter that is supposed to be under the VIRTUAL_INTERVIEW_CONFIGURATION component.These component parameters are not automatically added as part of the database upgrade scripts.