The study used the extracted factor model to develop six summated scales. The scales were calculated as the mean values of the variables that significantly loaded on a factor. The authors evaluated the internal consistency of the factor scale with Cronbach’s alpha. The alpha values of the scales were greater than 0.70, except for the Support Evaluation scale (see Table 4). Although the alpha value of the Support Evaluation scale was below the generally accepted lower limit of 0.70, it is still considered acceptable for exploratory research  and was retained in the analysis with the clear understanding that this scale would need further development.