The results of the present research also indicated that most of the patients (43%) were received in a time duration of 16-20 minutes while the receiving time duration in non-turned over for most of the patients (42%) was equal to 5-10 minutes after entering the unit, which showed a significant statistical difference. Badroldin concluded in a research entitled “Patients’ satisfaction with medical services in educational Saudi Arabia hospital” that the most important factor expressed by patients about their dissatisfaction with medical services was the long time duration of waiting to receive their medications . Moreover, Amerion found out a study entitled “Outpatients and inpatients’ satisfaction of army hospitals” that the largest dissatisfaction (19.2%) in the pharmaceutical sector, was the long waiting time to receive medication, and the minimum rate of dissatisfaction (19.2) in clinic, was relevant to the reality that doctors made patients wait and generally, most of significant reason of dissatisfaction in current study, was related to the waiting time to receive medication (19.2%) .