Nine community listening sessions were held in a community setting such as a familiar neighborhood community center or family resource center. The deaf and hard of hearing listening session was held at Bridges and the Latino listening session was held at a Hispanic church. Written informed consent was obtained from all participants. Community NRC organizers and CERC staff facilitated all sessions. Specifically, a bilingual trained facilitator and a CERC staff member conducted the Latino CLS in Spanish. The CLS for the hearing impaired group was conducted by a Bridges staff member and a CERC staff member using American Sign Language (ASL). The session was conducted by two interpreters, a trained facilitator, and CERC staff. Community Listening Sessions lasted approximately 1.5 h each. The sessions were audio-recorded and notes were scribed on a flip chart allowing participants to ensure an accurate representation of their comments. All sessions were commercially transcribed and used verbatim for analysis.