Braun and Clarke’s  6-phase framework was used for our thematic analysis. An inductive approach was adopted during the coding process; all concepts and ideas that arose were coded, regardless of relevance to the original research question. A manual coding process was undertaken. The transcripts were printed, and individual codes were highlighted and transferred onto post-it notes, in the process of identifying segments of the data. The post-it notes were color-coded to facilitate easy visualization of codes for the development of themes. Once coded, each transcript was then reread by a second researcher to check the rigor of coding and to increase the conformability of the codes created. The codes were analyzed to form overarching themes, and ambiguities were resolved via discussion among members of the research team.