Providers shared stories of supervisors’ inappropriate use of power or active display of a superior hierarchical position. In FGD4, this was often referred to as a ‘superiority complex’: ‘They [supervisors] always want to show they are on the above position, treading on you. Therefore, you feel you have to tremble and be afraid.’ (P4, female, A2 degree)‘That’s the way they normally behave. They often have a superiority complex [All agreeing].’ (P1, female, A2 degree)