What to Do When Your Vacation Rental Gets a Better Offer
Even though you may not have any rights on paper, you can still appeal to the company to do the right thing. For example, even if a hotel is overbooked, you can ask it to "walk" you to a comparable hotel at the same rate. A reputable property will do that.
Christopher Elliott, ContributorAuthor, How to Be the World's Smartest Traveler (and Save Time...