There was an error after i purchased a gem pack saying "you have an incomplete purchase, purchase process has been resume. Then it prompts "your previously incompleted process was not completed" and i was kicked out of the shop. I brought the 2nd special offer gem bundle and didn't received any of the gems after purchased. This is an important and priority bug that need to be fixed befor other players experience the same bug/glitch where money has been deducted but gems are not received.