If they had negative stars I would have used them. I placed an order then a couple weeks later after not receiving it I sent an email to cancel. They asked me for a photo of my ID, with my face and something showing the current date. First, this order was paid for so they had the info necessary to cancel the order. My driver's license shows my DOB and the other info provided in the order add up to identity theft. After 4x telling them no, I got smart. Contacted PayPal. Immediate refund.