DOES NOT WORK CONSISTENTLY. My daughter is learning a new area and has called me twice in the past 2 weeks for help with directions and I couldn't help because the app was frozen! This seems to be becoming more and more frequent. It's been pretty bad over the last year but has gotten worse. Customer care is useless. They send out an, "I don't care. See you later." form letter and refuse any personal service once they have your money. Researching shows me there are FAR BETTER apps out now.