App still won't let me sign in a month after the problem started, yes I emailed you guys using the proper contact email, and guess what, no one replied, I just lost 500 points all because I can't use my app and they expired, I will lose 1500 soon, this is not fair I need my points given back, there is nothing to do on my end, I have done all troubleshooting steps, it's not my phone, the app is broken and needs to be updated to accommodate ALL phones.