What's the point of ordering ahead if nothing will be made until yo get there? I sat in the parking lot and waited over 30 minutes while countless cars were serviced before me in the drive thru. The app won't let you cancel an order and there's no way to request a refund if you decline the food. I couldn't enter to cancel as I had my daughter in the child seat. This is the second review I've submitted as the first was wiped. Strange.