Loved this game until my phone dropped in the toilet. I had all my info from my account I mean player ID, club name, names of members in that club, level, exact coin amount EVERYTHING. I had even made purchases. Support claimed the only way to retrieve account (even though they found my account) was to connect to a Facebook account. I don't have a Facebook account. This is extremely annoying and disappointing. What a waste of time (I played daily) and money.