HORRIBLE! Only contact method IS EMAIL even for same day delivery orders! My order is "packed", sitting there for 3 hours waiting for Uber driver to pick it up. No phone number, no chat- email only. Sent 3 emails, no reply. Store now closed. So you can place an order, store packs it, still not guaranteed ull get it! Called the store they can't do anything to help so we both lose out! App itself is badly designed, not user friendly at all.