I placed a simple online order of 3 blackened chicken strips, dipping sauce, 2 sides and a cinnamon apple pie. I arrive and go through the drive thru line to find out they know nothing about my order. They know my name, but nothing else. I have to tell them my order about 3 times, and then pull ahead and wait 15 minutes for my order. I take my order home to find out my chicken strips aren't blackened, I didn't get the dipping sauce and they forgot my desert.