I have a 2016 Prius 4, android galaxy s21. 2 days ago, Feb 15, Entune stopped working and only showed a message telling me to use the Toyota app. I installed the app and I could log in with it, but the console kept telling me to load the Toyota app or told me I needed Entune. If I clicked on the ready to connect notification on the phone, it just made me log into the Toyota app again. I went to the dealer, they installed the latest console upgrade, but it didn’t help. I called the 800 Toyota number ... they said the Toyota app "has issues" on androids, they know it doesn’t work, they don't know when it will be fixed. I asked about rolling back to the previous version of Entune which was working 2 days ago. They said it’s not possible to get the previous version. I requested to file a complaint. They shut down a service before knowing the new app/service worked. They seemingly did not test the app beyond logging in, or they knew it was broke before they shut down entune. They have no rollback plan. As a retired developer myself, I find this an appalling display of poor practices.