I've had this app since it launched somethings have gotten better, but overall it's as Fossy Carter would say is garbage. I tried to install and pair with my Samsung android tablet and it stopped working on my phone, and it will not pair. When I try to sign I to B&O cloud it says email or password doesn't match. I had to Uninstaller everything including the case and reinstall everything. This is sad since the earbuds themselves are phenomenal. B&O needs to fire the app division and start fresh.