This app is emblematic of what ATT is now, a complete rip off mishmash. Problematic system and terrible customer service and reps who dont speak English and understand less, which keeps you from being able to explain issues. I would call it criminal fraud. I gather that most phone companies are like this now and this needs to stop! ATT provides the minimum at the greatest expense and I can't wait to find another phone service that I can replace ATT with! ATT is a bait and hook scheme!!!