My elderly parents had downloaded the app to see their doctor remotely, having forgotten their password to login I attempted to reset passwords for them. I clicked on "forgot your password" and it prompted me to enter their email, then they sent a link to reset password to said email address. The problem is that the password resetting link takes me to a page to "get the spruce app", and then sends me back to the original login screen in an endless loop. Support sent me the same link, no help.