BEWARE There is zero customer service and they tried to charge me 3X AFTER I had already cancelled my subscription with an email to prove it! As well I have never heard of a company that will not refund you for cancelling subscription one day after you were charged when you haven't even used it yet. They probably legally have to buy there is no way to even reach anyone so will just have to refute on card. Sad that this is what the Athletic has come to.