Have been buying & selling on eBay for years but it has never been as bad as it is now. Customer service is non existent on line or the phone. Since eBay cut out PayPal now & started charging 13% per sale & overcharging whenever they can, one cannot contact eBay now at all to straighten their mistakes. They are totally in hiding now & you are lucky if your sales money gets to your account a week or more later. Ebay has become too frustrating for words & is losing customers to Amazon fast !