Someone managed to hack into my account and initiate multiple transferrs. I was alerted to the fact after receiving a text message that my contact number had been changed without my authorization. This left me unable to access the trading platform. When I contacted customer support they told me to provide verification documents ( selfie and i.d.) but after doing so they rejected all. Now I am locked out and unable to trade or access funds. Horrible experience. Very unsecure and unreliabe.