Still no answer and it's 2/22 now. I can't even uninstall the app from my phone! Still need help, it's been a month and no answers yet Help please. I got a new phone. Can't connect to car plugged in. Can't find the app unless I go to Google play, it only gives me two back and forth options, update, (so I do) then uninstall, ( so what the heck, give it a try) comes back to update. I can't get it off my phone, and I can't get it actually on my phone????? I had no problems before getting new phone