Started playing at launch then quit a few months later. The offers were really bait and switchy the way they were advertised. I bought multiple ones expecting to get a 4star item but ended up with a 3star almost every time even tho, as the text stated, there was only a 20% chance of that happening. Drop rates/odds for things like specializations were just a straight up lie. If something has an 80% success rate, it shouldn't fail 3xs in a row once a week. Multiple tickets submitted but no change