Each time I've tried to use this I think it's cost me more time than just going to the drive-thru.. for one if I want to pre-order something why can't I order it ahead of time not have to wait till im here. the benefit of pre-ordering is having it ready for me when I pull in so this would be a lot more helpful if I could submit the order 5 minutes before I pulled in the parking lot because having to wait until I'm here then it says it'll bring your food out in 5 mins and it's really 15mind