Customer service is a joke. My orders are constantly left at the wrong addresses, to the point of items being stolen. So after the 1st customer service rep decided to end my conversation when reaching out for help, the next rep let me know I'm liable for my order once the driver drops it off. No matter where they drop it off. And because I've complained about it before, there's nothing they can do about it. Do yourself a favor and order from other apps. These guys are shady.