I am having soo much trouble with Amazon. Bought devices in 2016, echo n echo dot. The show about 5 years go. Prime Member for over 20 years. I have spent hours, days trying to get them to figure out why I cannot stream radio station, Slow Jams from IHeartRadio. All they do is hang up on me. I have been told they will have engineers look into it. This has been going on for years. It works for a while, then stops. So sorry I spent all this money. They r the the pitts.