It's great until you need to contact support then it's a nightmare of wait times. There's no person you talk to, it's only through text. Rating system sucks, if you don't have a perfect score (5.0 being perfect and a 4.8-4.9 being average) be prepared to have batches available to you cut in half. Customer can (and do) make false claims and give you low rating which in turn hurt the batches available to you.