This isn't about the app so much itself, just about the service. I prepaid for an entire year for purple luxe (a fragrance subscription) and decided to cancel with three months remaining. It very CLEARLY states on their website that if your prepaid for your entire subscription, you'll be refunded the prorated amount of the subscription you have not received within 5-7 business days. I did not receive a refund after cancelling. Customer service gave the run around. TERRIBLE service!!!!