I've had so much trouble with Samsung "smart" products of late. The TV apps keep "disconnecting" but status says full internet access and strong WiFi. Parental controls are a joke and not even accessible from this app. I've resorted to locking the power plug between a smart outlet to kill app power to the TV. This is rough on the TV, but the only option I have. Controlling the TV from this app is unintuitive. It's like the devs have never used it themselves. Lucky the TV image quality is great.