Over all initially (in 2021) the service and app worked great, other than some minor nitpicks with things. However at one point the app simply stopped working right. Connections on my phone are constantly dropped or just stop working altogether even though vpn is "always on" in android settings. I constantly have to reconnect via 4G/5G or WiFi while using VPN, then reconnect with VPN to get things functional again. This is unacceptable on mobile. I'll be cancelling if not fixed.