Well I'm going to say again since you took my last review down earlier or deleted it I've never had a problem until I cancelled an order immediately after placing it but was still charged 86$ and still haven't been refunded my money. Customer service at the beginning was good but as the days went by very disrespectful and unprofessional and I will be closing my prime membership account and will never use or recommend Amazon to anyone. Reatail. Goliath sitting on people's money earning interest.