Starting to regret this purchase. Android user, aids keep resetting themselves, have list the assistant and the link for support that keeps getting provided here can not be copied and pasted into a browser. Received This Bogus Reply: Hi George, Thank you for contacting app support. The Signia Assistant is a feature that is available when you have a Bluetooth connection between the app and the hearing aids. Currently, it appears you have an acoustic connection, which is why the assistant does nto appear. If you do indeed have Bluetooth hearing aids, you can use these steps to reset the app connection: Tap on the three lines in the upper left corner Select Settings > App Settings > Set up the App > OK Choose the Bluetooth method for set up From here, the app should pair with the hearing aids, and you can then click on “Let’s go”. There should be a solid Bluetooth icon in the top right of the app when the connection is complete. Best regards, Sivantos App Support ~Update~ After trying what was in the message and still having the app continue to hang up on me, I went to the Office where I bought the hearing aids. The person there that is an absolute ace with probems like this could not get it resolved so they called Signia. And they were told that IT IS HIT OR MISS WITH LG-G8 THIN Q PHONES. So what has happened is that when I bought the hearing aids i could easily connect, I had the assistant and I could receive phone calls through the app. Then you process an update and LG phones drop off. Evidently Signia is spending all their time on Apple and shutting down Android users. Great! I buy your product based on what I could do with it and now I am out of luck unless I buy a different phone? Great customer service. I would have gone with another brand if I had ANY knowledge that you were going to discontine the LG line of phones with your app. Really, thanks for showing the dark side of your company.