I am very dissapointed with your service Netflix. I have been unable to connect from my android device since midday. I have been getting this error message. Sorry, we could not reach the Netflix service. (-1009)' I have followed the troubleshooting steps on your website to no avail. I have been on live chat with your consultant who was unable to resolve it either. His name is Vincent Mark. P I paid yesterday! And have not been able to watch anything which is very unfair.