Honestly, I'm very torn. I absolutely love the process of ordering my device. But I was sent a defective Galaxy Tab S8+. I pre-ordered the day it was unveiled. And now because samsung doesn't have a replacement program the replacement tablet is on backorder for another 3 weeks. They sent me a defective one, and now I'm scrambling to find something else to use for school until the new one gets here. Could've had easier and better service through a 3rd party seller. Gee. Thanks samsung.