The app has good content. Unfortunately, the quality is terrible. Most of the things that you want to watch require an upgrade to Premium. Once you upgrade, the app tells you you're offline and cannot watch the content without downloading it. The only way to download the content is to upgrade again to premium plus. The chat help is pretty much non-existent. Once I sent 5 messages, the chat stopped working. The agent couldn't see my messages. Then, no one was available to help anymore Smh