The app is poorly designed. 1. It doesn't know your location, so it's easy to order from a location you don't want to order from (it will keep the last location you ordered from, even, if you're not near it). 2. There's no check-in process. So if you're driving there and might be miles away (wanted to place the order, so you didn'thave to place it when you got there), they will still make the food and when you arrive, you will get cold food. They don't wait until you confirm you're on site.