This is the rating unfortunately that I have to give right now. I've been playing this game for years and the game is not loading. I've tried to contact for support I get no answer. I see that many people are having this problem as well. You'd think they would be working in the problem right? Well haven't been able to play for days and I've uninstalled and reinstalled several times which does nothing. The other games I play work just fine so it's not on my end that has the problem.