Impossible to save your game, or transfer to a new phone. I've had to restart three times in the last month due to broken phone, and it won't let me save. There's no way to contact the company on their support either. I still have my player ID from the game I want restored if someone can help me. That being said the gameplay is fun, but so heavily ad driven that eventually it does get to a point where you don't feel like playing cuz there's more ads than there is gameplay.