Extremely useless and worthless customer support. I am disgusted with the company in hole as they are totally incompetent in solving any issue. I ordered furniture for my new flat. But the bed came with no Hardwear and once I raised the issue...all they can say is yes sir we are looking into it.. and now it is the 4th day. No solution yet. And the cs.paperfry email is a joke .... This is not done.