1st time using Lyft was great. Then on my return trip it was very frustrating. I was asked to verify my card so after numerous attempts it (failed). Spoke with someone via chat on this app they assured me there wasn't any card issues and if it happens again to take a screenshot. But by that time of needing a ride I used my Uber acc. A few weeks later and tonight was no different I was asked for verification (f). Chat attempt (f) 24/7 cust ser (f) so I had to Uber again. U R losing $ n me.