Update: the game has been down since Sunday afternoon. It's now almost noon Thursday CST. I've done all recommended troubleshooting and still haven't been able to get past the screen after the initial one. This is the second time in less than a month this has happened. Getting NO help from support! Now 3x. "Update to continue to play ", NO UPDATE AVAILABLE. Zendesk no help. 1/19 Game down 4x in 6 weeks. Troubleshooting no help, Zendesk no help 1/20/22 4th time, SS,DD 2/3/22 down again SS/DD