Iam59yrsold.verizon customer for over 20yrsdirect from my checking.started with5 phones until children movedon.the last4yrs constant updates 40+ a day sextexts to bigger,lastlonger,pleasuremywife better.samsung phones are the worst.only reason I mention this is to show my loyalty 10yrsago I bought $76,500.00 in verizon stock.and I cant wait to see how screwed up my texting will be from today update. To angry to say more good luck everyone hope your experience is better.