I'm only forced to use this app because Verizon made it confusing as !@#$ to pay my bill online. I did not enjoy manually recording my 20+ character confirmation number that I used to be able to simply copy and paste for my records, and I just KNOW that the Verizon bill that covers everything EXCEPT my cell phone ON my cell phone is going to confuse me one day. No thanks for forcing me to install yet another phone app I didn't want.