First time I connected and tried to print, the printer wouldn't work. It passed 1 sheet of paper, no ink. After spending an afternoon going through troubleshooting, I finally got a tech. He tried troubleshooting and it wouldn't work. I'm still on warranty. They sent me another printer ...it's a certified refurbished! My phone won't recognize it! I'm frustrated! Should have return it to the store rather than going through support! I bought it brand new and got a refurbished! Not happy!