I have bought off of Mercari and Haven't received refunds when seller cancelled. Keep getting the runaround. Excuses are either you were credit to buy other items or up to 30 days for refund. This is totally unacceptable. And I haven't received neither credits to buy or a refunds. I also noticed after 30 days you can't get to the messages on Mercari. What Mercari wants to keep your refunds. Unbelievable and unacceptable. Don't recommend for buyers refunds are horrible to get back.