This is a very poorly made app that has no right to be as bad as it is, especially since no one ever wants to be stuck outside of their home. The main flaw is that you have to unlock your phone and open the app to unlock your door, even after enabling a setting specifically designed to allow the phone to unlock the door without needing to unlock your phone. Furthermore, the app sporadically signs you out and does not allow biometrics so you must type in a 12 digit password standing outside.