I've played for 3 years now and had a good time, but recently i purchased a pack and should have gotten extra rewards as it was not stated that this pack did not count towards extra rewards points. When speaking to support all they keep saying is sorry for the inconvenience, but that pack doesn't count even though it was not on the list of packs that do not qualify. The game was fun, but the customer support was horrific and i do not recommend playing or supporting any IGG games at all.