No proper follow up. Same thing repeating itself and no proper solution is ever given. Especially when ordering grab food for dinner. It shatters hope and the only solution is to 'reorder'. Really irresponsible and disrespectful app. They say that they value our feedback, but nothing is resolved like ever. Never gonna order again. This app deserves no star. When there was no rider, they fail to reassign another rider and in the end, the order was auto cancelled. So the time we wait is a joke?