Well the game I've been playing with my 6 year old for years now was recently updated...and now nolonger works ...spoke with 2 different "support " people who responded 1 time and when the generic information I received didn't resolve my anomaly issue they just stopped responding...very disappointed watching my son try to play our game we spent years developing our characters together break his heart.. thanks for supporting your players .. I'm sure I'll get more advice to reinstall