Trying to do taxes and after you enter your bank info you are suppose to read 2 disclaimers, ya, no. You get stuck with a white bar and can't finish your taxes. You call for support and they hang up on you numerous times. The best they can tell you is file with paper or go to one of their offices and pay a normal person 300 to 600 dollars to do the same thing we are doing at home. They say they know about the issues but can't help you. Wow what a piss poor excuse. Never again.