Something has changed and it's not good. I'm tired of clicking to watch videos for nothing. I'm tired of scanning an item only to get message it's not right - when it's exactly what's in the picture! No easy way to report anything on the spot, so I move on and eventually just give up because it's just not worth it . . . I realize the pandemic has changed things, which is why I rarely scan in a store anymore, but geez, getting a couple of daily kicks at home is too frustrating amymore.