Claimed you could skip the front desk, but then made me go by. Claimed I was able to pick my room, but then front desk said that didn't work. Digital key worked for a while, but then somehow I got logged out of the app and couldn't get back in with fingerprint or password. It's just as much hassle to get my phone out each time and open the app, so a real key is easier anyway, especially since this isn't reliable.