They will always hang up on you the 1st time I have called called I was placed on hold and then when the agent picked up I can hear him breathing on the phone as I am saying hello hello he would not say anything back I checked to see if my phone was on mute but it was not everything was fine he Was just not saying anything to me and then when I talked to customer service agent Michael which probably not his name but he Ask for my contact information and never call me back just hung up on me