I ordered the ride at 7:25am. expected time was 3min, I waited for 16minutes, 3 taxis already passed me, that I couldve taken a taxi and I have to pay the full price for inconvenience . The ride should've said it will be 16minutes late and I couldve have a choice to take a taxi. This is the worst service thus far from you Bolt. A complete disservice with my time and money