They Canceled my booking last minute and when I called customer service to ask why my call was outsourced to a rep that said he didn't know why and he couldn't see anything. He word for word said I can't do much you need to call the property at which point what do they even do then?? I booked it through the site not the property. Call was not helpful in the least. Idk how they can cancel your confirmed bookings without you agreeing and still have the same rooms available 🤦‍♂️