Installed app to look for a specific item in Fall 2019. PROBLEMS occurred when I realized I was not using app so wanted to DELETE my account. That WASTED an HOUR of my time! Can NOT DELETE account on website even though the Mercari email prompted me to go there. I had to update the app. DELETE is at bottom of "Change Your Password" so it looks like you have to CHANGE PASSWORD to DELETE? Tried it & WASTED MORE TIME! FRUSTRATING! Note: NEVER USE MERCARI AGAIN!