Since last December, my address has been zoned by Uber with absolutely no communication. It means that shops that I had 30+ orders from are now suddenly "too far to deliver". Most shops near my area only offer pick up. If I'm going to the store myself to pick it up you bet I'll skip Uber and their extra charges to just purchase directly from the restaurant. I know there's a demographic for that, but unfortunately I can no longer say that Uber is convenient for me.