UPDATE: From what I'm seeing in their page, MANY are having difficulty with this game. I had trouble with it at first and they handled it with care and compensation, until now. I did not receive the latest event and will likely not; COMPLETE AND UTTER FAIL EVERMERGE! Perhaps my time and money go elsewhere. Love, LOVE this game. Was a bit rocky at first then developers and customer service stepped up their game. Excellent customer service and updates never cease to amaze. Thanks EverMerge!