Cannot access anything. Consistent lagging and loading. I already activated my account like an idiot and was told I could view and change plan from app but they could not see or confirm how much it will cost monthly from customer service phone number. Still do not know what I'm paying and cannot find out. Have been on phone with AT&T for almost 4 hours and still no closer to an answer. I was given the number to address this issue which was different and have been mocked and hung up on 3 times