The service has gone down drastically. Because of the whole controversy that Uber doesn't manage it's drivers properly, the rides have become so uncomfortable. I mean it's better to walk miles than to wait for an Uber after agreeing to pay so much to go somewhere. They charge so much for one ride and the ac either wont work or the driver wont switch it on. Totally not worth it. Can't deal with it every single time I want to travel. It was my last ride with Uber. I'd rather walk.