Worst customer service ever.. stolen phone means I lost everything because of 2 step verification so have no email. To be told I can't change even though I can provide bank details and I'd to prove I am who I am. Will play something else with my kids and my £200 monthly games budget lol. Not spending anymore when can't recover and paid already. Already convinced my kids to play other shooters and spend elsewhere instead. Shame had a big ish account. Invest in who Invest in you.