If you can't navigate your phone very well or if your wifi is not available or powerful enough, then forget about trying to order tickets! And just try to navigate ticketmaster??? ,also there is a no money back policy of you can't prove you bought the tickets, because you have to have the barr code present on your phone, just wait until you try to figure out when they will download those tickets, the whole get your tickets on your phone is a joke, thats not funny at all!