My account got deleted for some reason I got a message. I've been trying to restore it and no one seems to know how to help. They added the price again as a promotion and it says I can reactivate with no contents lost. However I don't know how and neither does no one else. Just a few days ago I set up where I could activate cloud anywhere why would I have done that. Have family share plan which everyone has so much they can share then I added extra on mine for years. Been on the phone 3 days