No option to give ratings for drivers who cancel the ride on their own without informing. No option to buy ride pass other than Paytm and payment via paytm is not accepted for some reason. No way to complain about anything. Not at all customer friendly app. Edit: It's Feb 2022 and still no way to rate drivers who cancel the ride after assuring to reach pick up point. No way to track when drivers cancel the ride. I want to rate 1 star for such drivers.