Feedback is aufull my friend tried to unlock her account but she didnt get any help from the bot, you just want your money and dont care about your community i'm very dissapointed such a big company and cant give an account that is locked back. The reason she got locked is because she asked for a refund cause she bought something that she didnt like, anyways she was off half off the day not knowing she got locked for this reason and when she realised she didnt even know that this will lock her