Trying to transfer to a new phone has been a nightmare. Ive been trying for the last 2 days and have not received the email with the login code needed. When I attempted to use the chat feature I was told I would need to login. Used chat on my old phone and the response was very unhelpful ... wait a few hours Or try using browser not the app.. whilst being told its a tech issue I received an advertisement email from klarna. Still not resolved 🤦‍♀️🤦‍♀️