You get 1 star for not allowing me to remove my info or give an option to close the account. My account was made behind my back and otherwise never wanted it. But since it has my bank info it tries to pull 75$ every 2 weeks for some reason and there's no way to turn it off or remove my info. You should take in consideration of certain situations like mine and have a removal procedure that's easy to follow. I mean thats what a company who cares about there customers would do right?