I am using hellotalk since 8 months and it banned my 2 devices alongside as it says i ask for personal i formation but i just help people learn english and learn spanish from them and hellotalk banned me 2 identites on the basis of it and when i contact to helpline email they tell me that new id will not work on same device and this is a major issue to me that i got banned of no reason i only talk to 1 perosna at a time and it still says i ask for perosnal information which i never do.