I'm lowering my rating because you try to contact support and when they finally do reply the answer is so useless that they should have saved the automated response. You can go to the cafe to read help articles, but bring a magnifying glass, you're gonna need it. You get charged for everything, even repairing potholes and at $30k is it worth it?? When the developer responds and asks you to contact them, save your effort, it's a bogus address and they're unreachable. Don't waste your time.