Before, I would've given this app 5 stars. There were decent offers available, a loyalty points program that was easy to use and it made ordering food faster. Now, I'm experiencing so many problems with this app, esp w/loyalty points. I had enough loyalty points to get a family meal for free, but they have suddenly disappeared. This problem happens so frequently that they have a form in the FAQs for members to fill out. When you try to resolve the problem, their customer service is of no help!