I've purchased two phones off this app and both times the promotion got screwed up. The only option to solve is to call "customer service" they're never able to help, the s22 Ultra preorder $250 credit couldn't be applied and I called 3 different people who ALL HUNG UP ON ME. Couldn't get help through the app they couldn't figure it out and I didn't want to lose the phone so there goes $250. And the same thing happened when I got my fold 3 and I never received my S pen or free year of protection