If I could leave 0 stars I would. After switching devices I can't log onto my account that I've probably spent thousands of dollars on. I did exactly what they asked before I switched devices. I took a screenshot of my account ID and transfer code. Switched devices downloaded the game typed my account ID and transfer code and it says error. Mind you I have literally spend around 3000.00 on my account. What a let down. I will change review if costumer service helps as I love this game.