I've been playing this game for about year and it was my favorite but the last few weeks I've noticed everything seems to cost more gems. Also I p2p a lot and after contacting customer service about the game crashing right before I won the 125 on magic hats (which seems like a scam since my game has never crashed before) I was told they could only give me the 15 gems I used on the game. Horrible customer service. Very much thinking of deleting this app.