Horrible company a blind and deaf dog could do a better job than their customer service. If you're expecting to get your card and a timely manner don't get your hopes up here expecting the customer service to help you and understand what you're going through don't hold your breath if you are expecting to access your money on your account will hold your breath the app lies the customer service department lies it's easier to just go buy a Visa card and have your taxes deposited on there