Requested a ride the night before. Shows my driver 5 minutes away, I keep watching for a car to pull up. It never does, Uber just says "wait at pickup". So I go wait outside in the cold for 15 minutes, the ride never cancelled or told me the driver wasn't coming. I had to cancel the ride for it to tell me there's no drivers. I'm late for work now. I select a normal ride and it's accepted within a minute. This app is for drunk people after bars, not somebody with a schedule.