Customer support ignores their buying customers spent hundreds of dollars on game only to never win anything. Game seems to always favor the same players every week and I get told that game is regulated and based on luck which that is complete bullcrap. If that was the case I would win jackpots once a year I win a grand jackpot. Im ruby 3 and I have seen other players who are gold win trillions and trillions of coins explain that one to me. Dont ever buy trust me this game is a huge rip off.