Have usually had no problems with the app. However, recently I've had issues with rewards not showing up in my account, rewards not working and thus expiring before I can use them, and certain items like the freezes not showing up for the location near me, even though I've confirmed in person that the location had freezes available. I've reached out via the help option on the app, as well as social media accounts, and have heard crickets. Will gladly change my review if these issues are fixed.