I've been using this app and cashed out $20 once before. Now, I've accumulated well enough coins to redeem a $50 gift card; it will not let me. I keep getting an error message stating, "Something went wrong...". I've reached out multiple times by email, through the app, as well as their website, and even emailed them from the previous email when I cashed out. I've not heard a single reply whatsoever, nor an acknowledgment of any kind. It seem they do not care for users as long as they bank.