Customer response is horrible. I can't get instant pay because my ID has been under review for months now. Contacted them and said it would be 14 hours for a response. Been more than a week and nothing. Looks like I can only direct deposit due to their lack of reviewing my ID. They also don't respond to important issues based on Facebook posts. It's why I give them 1 star. Get my ID issue fixed because it's long overdue. Worst app with customer service for sellers