Usually something is wrong or missing, I always pay extra for sauce that I never recieve, often orders will take until full estimated duration to arrive, fries soggy and cold...last time I ordered bk a 4p nugget had 2 nuggets in the bag and my large fries were left with 4 fries literally, my chicken fries had 4 left... I sent countless messages never gotten refunded for countless orders that were not completed correctly or missing items