I have had nothing but issues since I bought this last year. It is still under warranty and can't even get an answer through Customer service. I was online with chat four days ago and it never went through and I agree with everyone else this app since it last update has gotten even worst. Before I had to shut it off and unug it everytime I used it now it just tells me I can't use until the issue is fixed. It will definitely be the last hp I ever buy.