Need to improve IRCTC Traint ticket booking cancelation process. When I mistakenly clicked the Proceed with Cancellation. It's not even asked for the confirmation like "Are you sure?" Kind of message. Simply it's cancelled the ticket. Give cancelation charge fee details before you are proceeding with Cancellation and ask for one more level confirmation. What if children mistakenly click the cancel button. For cancellation also do some password or OTP kind of verification.