Playback broken. As described by other users lorex for some reason broke an app that was working before. Exact same problem as everyone else when I try and look up a video on timeline it says "oops something went wrong". You'd think with this many negative reviews, instead of copy and pasting a generic response they'd actually fix the app. Until this app is fixed I'd say don't bother with lorex and get another security system. I'll consider changing this rating once the app is fixed.