Love the game, it's something I look forward to playing. However, my recent customer service experience has forced to to drop my rating to a 1. Why? Well, I purchased a pack in game for 4.99 and they charged me 5.99 and when I brought it to their attention they claimed it was just taxes... I've purchased the pack many times, but they argued with me like I was just an idiot. It's a dollar I know, but nothing was done to rectify the problem. How often will they willing to steal a dollar?