Customer support is non-existent. No phone number to call and they take HOURS to respond to you. I noticed there all from India (so Lyft doesn't have to pay them as much) and almost all of them have no idea what they're doing. There was some glitch with my app where I couldn't request a ride when I used a certain card, and instead of fixing the issue they just decided to ban me and not tell me why. LAZY. Uber is better anyway.