It's a game that has its own flaws wether it be with characters or gameplay, but the game of in it self is good, however the way mihoyo treats the community and the players that put in hours into genshin impact is horrible. Especially with the anniversary, it seems as if mihoyo doesn't care about the people that put money into their pockets. Going as far as asking for people to spend 10's of hours on art just for them to have a 1 in a 10,000 chance of winning and then using it to promote genshin