The app is pretty clunky. It would be nice to have search criteria and filters saved. When proposing times, it does not exclude times that a provider is not available. I have been searching for a provider on Teladoc for 3 months. Providers have 72 hours to respond, and I have had about 9/10 providers never respond. With 3 days between each request, that means it took ~27 days to finally have a provider accept a time I proposed. This is rough considering therapy is often time-sensitive.