I did not have a good experience using the app from the start. I couldn't use the genie at all because I was not the one who made the reservation. I also found it annoying how many places in the park relied on making reservations through the app, it is impersonal and lacks any means for asking questions, particularly in the Savi's workshop process. I was turned away from the desk and directed to the app even though i had cash in hand. It was enough to keep me from spending my money.