This app is an absolute joke. Ace cost me so much of my time in trying to problem solve with Ace technical support and in the end we never received any results. I am not sure what the issue is with Ace having these problems. We had purchased an expensive piece of equipment at Ace that should have provided us with a Reward of $25.00. We called and emailed multiple times, but they never could fix the issue with the app not showing the Reward. It's a joke going in the circle of madness with these people to end with never getting it fixed.. I would not recommend using this app unless you want frustration beyond belief. I'm done. We now go to different Hardware stores. I am asking for the coupon to be mailed today. We'll see if we ever get it. I went into Ace to buy an item I needed and was going to use my $5.00 Reward that you supposedly get when you download the app. I saw that coupon all along, but if you can believe this....the day I went to pay for an item in the store to use my $5.00 Reward on my app, it had mysteriously disappeared after only three weeks of downloading the app. I will use the $25.00 coupon- if they ever send it. Then that will be my last purchase from this company. We spent probably four hours total dealing with this insanity. I am not spending another minute using this app and trying get Ace to help us to see our $25.00 Reward or the $5.00 Reward. It's a hopeless endeavor.