They had a less than 3 star overall but they're deleting reviews so they look better. Wyze has a habbit of giving you a bunch of nice stuff then taking it away by making you pay for it. Want 12 second videos showing you what triggered the camera? Got to pay for it now they took it. Want person tracking because that's the whole point you got it to secure your home and make sure no ones sneaking around? They took that and are charging you. Theres plenty more but my my god get a refund if you can.