I have the Arlo pro4 and the motion detection will not work and the videos are not recoding to the library. I cannot see anything outside my house only if I "live" record. I just got these cameras and haven't had them for 2 weeks yet. This is very frustrating. I called customer service multiple times trying to get this resolved and they are still doing the same thing. I am not enjoying my free trial at all. These cameras are so horrible!!