Worst game ever. Email customer service, wait 4 days for a reply. They finally replied back with "due to the nature of the concerns you raised, we have blocked access to this account on Big Fish Casino and Jackpot City". All I did was ask them for help and that's their reply. I've been playing over 4 years, and this is how they treat their customers. I wouldn't recommend anyone downloading this app. Such a disappointment. I will change my review when they give me access to my account.