Absolutely the bane of my existence.... I hate the app...they delete an order, change it, ignore it.... Unfortunately, because I occasionally go out of town, I would like to use walgreens....but I know that I will eventually have to go elsewhere... Walgreens is busy...oh well...get a process that works....getting put on hold is a never ending proposition... They change what u have ordered...delete the Rx request or ignore it....so The one star is being nice