I decided to purchase their membership thing ($19.99) because it said they'd handle any issues I may have with the contractor. I was told to make a quote request to 3 companies. I dedicated which one I wanted to work with. It was absolutely difficult to get help to hire that contractor even after also calling the helpline about 5 times (No lie No exaggeration). They NEVER helped me But they illegally charged my card for services *services I never received or agreed to*. They STOLE my money.🤨😡