Allblk does not have a customer service department that will actively engage with its customers. Although, I do appreciate seeing media content of people who look like me. I bought an annual subscription with allblk in December, and when I login to the website my password does not work. I asked for a password reset following the instructions on the screen, but I do not receive the reset emails. And before you ask, yes I looked in my SPAM and my PROMOTIONS inboxes. I requested a password reset yesterday six times and I emailed the support contact twice. I received the emails from the support contact with my ticket (So my email does work), but I have yet to receive a password reset!!!!! I AM SO FRUSTRATED!!!!