on 8/02/2022,i had a booking on Captial O 86222 Palace Resort,Thykoodam and the amount was paid at the time of booking itself.Once i reached the location.There was a building which i think closed for more than few months and not even any person there.From that time tried contacting customer service several time and unfortunately not a chance of connecting with any of the customer executives.Later i had cancelled the booking so will get the refund.But nothing happened and booking charges fined 🤦