This has to be the most incompetent insurance broker on the internet. They never sent documentation when they said they would, causing the process to take so long we went past the 30 day lapse window and our policy prices nearly doubled, and that was after having to try several companies to even get a price because of their mess ups. We told them we were no longer interested and they signed us up with All State anyway! Now we're having to fight to get money back for insurance we didn't buy.