Really only use this app to pay my bills and chat with customer service when I need support, and the chat feature is awful. Constantly disconnecting; doesn't give a notification when you receive a message from your experts; and the app keeps logging me out. You would think a mobile phone company would work harder on making a nice mobile app for their customers. I feel like the UI looks like something designed for Androids in 2010. Update: After a year, still the same problems with this app.