Why have an app you can't contact a human on. Not even the phone numbers it's only a computer that say they can help and can't not. Have the company ever thought sometimes there is more than one issue that needs to be address. I can leave a message here, but not there. Furthermore the options on the phone is not what I need. Phone service and app need an upgrade! Nowadays people don't mail, it rarely gets there or could be there under a stack of papers or discarded. 👎👎