ETA: after contacting Shopify as they requested, their response was that there's nothing they can do about it. They could have replied that here. But instead, they wasted my time making me write an email. The app no longer gives the sender information for MOST packages. It used to tell me what the item was or what company sent the package. It no longer does that. It says "package." I checked to see if there is an update, but there isn't.