Some time in Nov 2021 it was my first time ordering from shein, my parcel got delayed because of their lack of customer service, I received an sms stating that I need to pay a certain amount of money in order for my order to be delivered to my house and I did as requested I waited but they didn't get parcel, I had to get in contact with them again to let them know that am still waiting for my parcel, had to email them a proof of payment and they sent me a wrong size on one of my items 😭😭😭😭😭