Update: After two years as an employee, and nearly a decade as a customer; regrettably I am scheduling for voluntary disconnect and taking my business to a competitor. Despite bad press, I always loved Xfinity services, and took some pride in being part of the team; but having to call in reports of data security breaches and constant disruption has changed my opinion. I've lost thousands of dollars, and all respect for the Xfinity brand. Sadly, I revoke any past endorsement, and part ways.