At first we loved our Arlo. After two year purchase contract elapsed I purchased the $9.99 monthly package for up to 6 cameras. Shortly before doing that I was experiencing partial to multiple days of no recordings which did not change with the cloud upgrade. Could go live, view, and record but very inconsistent motion recording's so I now have no trust in my Arlo cameras? Have followed several of the family suggestions with absolutely no consistency! Support is time consuming and no success!