Fix your bug " Something going on here" which is still causing problems for lot of people's. Even your team take a week or more to reply & still can't help & they ignores you too , that's really a interesting thing which everyone should know about their team. From my point of view, a app which didn't have any time for their users problems & can't improve the app by removing bugs & adding an email verification system, for both phone users & non phone users is the worst app ever. Fix this first