I've used TurboTax since 2016 and have loved the convenience, this year has been a different story. The live representatives are rude and unhelpful, it's not like it used to be. I've already filled with a different company now and it was super simple and easy to complete. I won't be coming back to TurboTax any time soon considering the circumstances. Don't use this is app unless you want to waste your time!