UPDATE:I have hired two different companies in a span of 24 hours to build three pieces of furniture. Both companies were bad and one ruined my storage cabinet. I contacted trust and support and it was honestly like pulling teeth to get help, however, they refunded me 100% what I paid the pros who damaged my furniture. Beware that you may end up getting bad pros and your furniture will not be reimbursed. You only get reimbursed what you paid the pros.