*Their reply is automated. *they don't care, if you just came across this game, don't get started. This game is a scam, it sometimes faces certain bugs and isn't appropriately configured, and when something malfunctions, it's always the player's fault. I bought over the past 6 months in-game stuff for over usd 4k, yet when it malfunctioned, and I asked for a refund I was given a typical answer. Totally a scam and a fraud. Shame on igg.