They are aware of the game crashing and working to fix the problem. I did love this game but for the last few days cannot get it to load completely. It keeps crashing even when I try to go through Facebook. I lowered my rating because I finally uninstalled the game and reinstalled it only to lose all of my coins, levels and rewards and it still will not load the game so I can play. Update 2/15/22 I see that a lot of people are having problems with the app. Please do something to fix it