So unreliable! I constantly get offline or automation failures. I'm sure the company will say it's down to my connection but it's not. I am a network engineer by trade so should know my stuff. My WiFi is tuned well and so is my internet connection. I really wish I hadn't invested in Tuya compatible products. I have 24 Tuya compatible devices. Support from Tuya is OK but they just point you to articles on the FAQ I have already read. Automation is really basic too when it does work.