Do not use their debit card. The processing time is extremely slow, I believe their technology is from the stoneage. I have made a purchase on Feb 16th which generated a pre-approved charge on my card, the total value of the purchase was already claimed by the merchant (and charged from my Wise account) and the merchant has already voided the pending charge, however it still counts as pending in my account activity so I don't have that money available.Their help chat is unreliable, no1 answers.