Not completing to load all files. yes. i was able to download the new version. when all is done, i can play. but if I logout,then log back in. its stuck with checking for download. then 3mins past. it says connection error. i have video and sent it to genshin impact fb messenger. but no response there. if you can send me an email on where i can send it, I'll send it. i love this game and i want to continue playing it.