£35 order from GBK arrived freezing cold, we couldn't eat the food. Raised a complaint, told a full refund. Two weeks later realise been credited £7. During a chat with customer services I am told the food arrived two minutes early so that is all I will be offered, then they said I should of told them earlier I was not happy with this refund, yet they didn't email me or anything about it. Overall a poor experience and I'll stick with uber eats or just eat.