The game is all fun and games until their update came live today (on 22.02.2022 ). My account was irreversibly lost for some reason. I contacted the support and was told that since my account has neither made any purchases nor is above level 21 (my acc was level 17) it cannot be restored. This is why I am giving 1 star review and I shall consider removing it only when my account is restored. I urge other players NOT to support this game with purchases as they clearly do not deserve it.