I had a very bad experience with their customer service representative, he was very rude and he hung up the call 4 times. I called the 1st time to ask about my problem he kept me hd for 10 minutes then he hung up, the 2nd time i called to submit a ticket 'complaining about what happened', they hanged up again!, Then i called another time the 1st guy picked up and he hanged up AGAIN!!. He made me feel he's working in a barn not a company. I mean where's the quality department. Worst experience.