Too much to type.. In short they lie about tips amount and time.... Send you way too far for too little... Even if customer or business messes up they only punish the driver... They had once tried to make location specific like doordash but realized drivers were not going to low tipping high traffic areas where they make big profits by short changing drivers. If you are full time try a different app. Much better options there. As a part time I use this as my back up only when they are dead.