Used this on my 2019 ford fusion sel hybrid loved it for the most part, got a deal on a 2020 ford fusion titanium plug in hybrid and found out this app doesn't work for it. Had to use another app, my ford mobile. It's been decommissioned sending me to this app and this app even after updating says my car isn't supported. Did a look up and everything I've found the 2020 does have the 4g lte modem, ford just stuck it with the other app, probably a feature issue.