Horrible if you ever need to contact one of the plethora of dept reps for any case specific issues. I had my card locked for no reason, explanation, prank (unless ongoing), over a month ago and have not made a cunthair's worth of progress in finding out why it was locked OR who to reach other than emails that remain unanswered. Even locked my crypto and active invest although they're"different departments, justin time to helplessly watch SoFi shares drop faster than panties for a lotto winner