The fingerprint login stopped working back in Dec. and Verizon has done nothing to fix it. I have gotten on chat on 3 separate occasions and they don't know what to do. The problem is security updates happen and the app does not update to follow. The last interaction they were sending me to higher-level security to talk about why it's not working and they would email me back. It's been over a week with no email. One of the biggest phone companies and they can't figure out how phone updates work.