It really bothers me that every time I log into the app, it offers unlimited every single time. I've denied it and it still offers it. I also hate that certain music can't be bought only streamed through the unlimited app but if I go to Amazon, it lets me buy it there. I rarely use it now because of that. Update: The app still upsets me greatly. I purchased a song and it won't let me download to my phone anymore. I was with chat customer service for over an hour and they couldn't help me.