Forced to buy. Worst service ever! You call or chat with their reps and they literally don't di anything. Chat says they can't help i HAVE to call. I call, rep says they can only reset my password and then forward my troubles to tech.... are you serious!!! Why can't the chat guy do it? System won't let me login, even after trying different passwords and phones. The fact that subaru even makes you pay for a remote stay service through a pos company like starlink is embarrassing.