Toll routes - this app will give you an estimate price for your ride but won't ask you whether or not you would like to take a toll route. If you do take the toll route (usually unexpectedly) you will be charged more with the same estimated drop off time. If you don't take the toll route the estimated time changes but you keep the estimated price. Too confusing for your drivers and riders. Needs a fix. Maybe a simple yes or no question before booking rides.