EDIT FEBRUARY 17 2022. After having money stolen from my account in December, I still get the same run around. I filled out the dispute form 5 times now and given a so called " ESCALATION Number " and each time I contact them they send the SAME email back saying they NEVER GOT the form !! It's the same email with just a different name attached. Today was the same thing. I was given a 5th ESCALATION number. I will be filing a Police Report as this is theft. BEWARE OF THIS COMPANY.