Very disappointed with how customer support works. Agents from the app have no way to follow up your request and you will keep on having someone new answering your problem. They just know how to copy and paste answers without doing proper reading and consulting from the technical team. If you run into a tech problem, they most likely will not know how to solve it :) I wonder how this business would survive if customers start to lose trust in them. Their customer support is very unprofessional.