I am requesting that Support Agents have the ability to override scheduling issues when you are forced to close app or end dash before Shift is complete because app is having issues. Had an issue today, Feb 3, 2022 @ 1:00 pm where Support Agent told us it was okay to End Dash since we were sitting in a Red Zone/Busy Area and when asked to delete app + re•download, we were unable to jump back into our scheduled Dash shift to complete. Had to wait for next available slot to Dash again.