I had a terrible experience today. I had ordered 11 items at 5pm, they accepted the order, but delivered only 2 items and charged for the full order. When complained to their call centre, they said they would arrange for a new rider, but even after followup we did not receive the delivery even till midnight, no response from now now either. I am disappointed with them, especially as kids breakfast n office lunch is all planned based on d order. Negative stars.