Beware before you waste your money. Oyo appeared a completely insensitive brand robbing money off their customers. I had booked the hotel 1 month in advance for my new year vacation in Pondicherry. But Oyo on its own changed my hotel from a 4.5+ rated hotel to a substandard hotel "1 day before" we were to start our vacation. There was no way to contact the customer support. No way to call them. And they didn't help in end. Lesson learnt - Never trust a CHEAP brand with something important.