It's definitely RIGGED! You will level up fast to a certain point, then unless you pay (and probably even if you do) and especially if you win 4-5 games in a row, you will be matched up with players who miraculously run the table when you can't seem to hit anything in but the cue ball. The app will manipulate ball spin and speed, as well as bumper and cue stick action to ensure you have no shot. In at least one game my opponent scratched on the 8 ball and I STILL had to shoot-and scratched.