I am mad as he'll.. I have been playing the game as a guest..I accumulated more than 200 000 in points and have more than 10 cue - purchased and upgraded. Now suddenly when I switched my logins( I logged in via Facebook, to play the new campaign..when I log out to go back to playing as a guest..this game starts afresh AS A GUEST.. I have a subscription ( still on free trial )under my guest profile..so now what's gonna happen with subscription.. I love this game but this problem is NOT ON!!