The app itself works great! I only order from restaurants that I trust to get the order correct bc 80% of them will mess up the order & after you complain a couple of times Doordash won't even try to make it right. The app often doesn't assign a driver until well after your food is ready so it's delivered cold. I've gotten lots of cold meals after Doordash promised me that my meals won't be cold. They say sorry & won't send hot food or refund & support says they'll get back to you but never do.