I've been robbed of cancellation fees too many times; sometimes these trips don't even show in my ride history. And I am very frustrated with false reports from passengers. I was reported for driving under the influence, somehow in-between doing multiple rides, getting tips and good ratings; I'm at a 5.0! Lyft momentarily deactivated my account! Shady passengers can ruin it all for drivers. They ask you to explain what happened, but won't give any info of the alleged trip time and location!!