Appeal icon was totally useless. I can't connect back to the game. Haven't even start game I get stuck in the choosing hero and loading start the game. Try to explain. But straight deduct my point. Come on. I did pay for the game. Keep try connect to the game. End up I'm the one afk. Don't tell me my Internet was lousy. If lousy I can't up my rank to legend. Start to encounter not able to connect back to the game last few days ago.