Used to be good, then the service became extremely bad. The last 3 times I used it it took over 50m. The worst was the last time, 1h30 until I got my order. Contacted costumer service to cancel my order while waiting and get a refund and they answered hours later. They literally hold you hostage, holding your money, not allowing you to cancel and making you wait. Their solution was to give me back 10 EUR in the app wallet, so I am forced to use the app again even though the service is so bad.