I tried to make a call ..Credit gone "deactivated" Two methods to get it back says skype...One didn't exist.(Android.) The other didn't work... Is this the right way to give your users confidence in Skype knowing that any time the credit they paid for can disappear and they can't get it back ? Eventually after messing about... Customer service got it back for me..but I should have been able to do it myself. MAKE YOUR OPTIONS WORK if I hadn't contacted customer service I'd never have got it back