Updated review: as you can see bigo replied to my original review on 1/24/22 and told me to raise this issue in app! Where it says there may be a 2 day wait for a reply. My feedback claim has still not been replied to! The issue is still being ignored with no help, it's literally like they couldn't care any less about the issue. I even emailed 3 different support emails and only received one reply, which only told me to email one of the emails that was already cc`d. Bigo this is unprofessional!