I wanted to delete my account and I can't. Been trying to ask for help for your customer service and it's been weeks. I thought I can now delete my account since all the refunds etc have been process but now you just gave me the steps to delete it using the phone number I lost the simcard with? really? I know the process if I am able to do so I would have done it already. Customer service and process is very bad. I would not recommend this app, If only I can give this a 0 rating.