I've ordered with the app and given my code to the drive thru attendant. Still have 0 rewards points. Contacted customer service and they emailed me to call them, but wouldn't fix the issue. The interface on the app isn't the best either. Update: Tried calling the support line, but never was able to get in touch with anyone. At one point it sounded like someone picked up but I received no response when I asked if anyone was there, then I was hung up on. I'd give 0 stars if I could.