This is just another confusing app for worthless products! All garbage! I'm not sure where to start??? On my 4th printer now, over 50 hours of phone time with HP, countless emails, 2 trios to Fed ex. And I literally had no Grey hair prior to this. I DO NOW! HP, I thought, was a trusted brand. It's truly no better quality than toilet paper at a .99-cent store. I'm 110% over this.