Twice now I have called into their customer service, I have had covid for a few weeks and missed work. I've needed to defer my payment twice. The 1st time I was told that the deferment was approved. The 2nd time I was told I would be contacted within a few hours. Both times I was lied too. The payment was not deferred, instead rent money was taken from my account. The 2nd time I called I did not get any feedback at all. I would recommend not using this app, as their customer service will lie