When I receive an appointment reminder,I NEVER get a date,day or time. So,today this non existent message brings frustration and anxiety about which date, day of the week or time is given only the MDLIVE NUMBER ! THIS TIME I GOT A COMPASSIONATE HELPER WHO SAID SHE'D GET IN TOUCH WITH SANDRA , S. CHAMPA + HAVE SOMEONE WHO WILL LET ME KNOW WHEN MY NEXT TELEPHONE SESSION WILL BE! SINCERELY, Stephanie A. Daniels. (786) 712- 2506. Thanks !