I played it previously and had built a solid av. Had to take a break for some time due to illness and returned to it. I had to update of course but when I did my account was gone, even tho I had registered. Went through the entirely too long tutorial, couldn't retrieve it. Contacted support who to be fair tried to help. But nothing. Updated again and it has again reset. Looking on how to retrieve the game data on my phone. If not I will be glad to free up the 3gb it is taking up.