I got my Xbox 360 today with two games in it with it problem is the door won't open where you put the video game in it's jammed or something inside I can't get it open so I need a refund on my money because I'm a disabled veteran and I can't afford to spend that much money and then that thing not work or the door won't open where I can get the movie in it, yeah that door that you put the video game in there is jammed up from inside, so I need a refund Bob Crouch.