I can't access my account because my ID isn't valid. I've shown multiple documents proving It's me trying to get access but they still denie me. I lost my job, can't get unemployment for another month all I want is to file my taxes with turbo tax and get the advance on them so I can feed myself and my pets. My savings just ran out and I've been trying for a week now for credit karma to allow access to a old account or even let me delete it but nope they choose to ignore me. Thanks!!!