Chats are locked behind a level cap and these levels take forever to gain meaning that you can't communicate with guild members until you reach a certain level i.e lvl 30. There are to many events going on at the same time making it extremely difficult to finish events and the game is expensive in order to finish and event you're looking at spending $300+ USD just to get one character. VIP levels are expensive and not rewarding requiring all the way to 1000$ USD for 1 vip lvl