After today I'm done with Vudu! Couldn't refund my money on a movie I didn't authorize to be bought off my husband's card!!!! I lost $14.99. and I spent all day on the phone trying to get a refund! Thanks a lot. I'll buy the movies I've already bought on my Vudu account on dvd! Thanks (I've had movies refunded before so I don't know what the problem was today! But I am absolutely and positively and truly disappointed.)