Extremely buggy. I've contacted help/support and they can't figure out why my messages and pinned convos keep disappearing - but only for me (not for the other user/friends). Entire conversations from my started users get wiped as if it's a new contact, but the other user can still see the history. Messages also fail to send frequently. Extremely buggy, full of bots, and a total ripoff for how much money I paid for unlimited!!