Utter hot 🗑 🗑 🗑 🗑 🗑. If you have a best buy rewards card you can only pay your bill through their terrible interface. I had to delete and reinstall the app 4 times just to pay my bill. I had it set to auto-pay, but at some point they just decided "nah, you don't need that anymore", and it was canceled. Which in turn massively screwed me, 1 or 2 delinquent payments and my credit score dropped by 37 points. Trying to resolve this with a human being you can understand is an utterly impossibe