If you have ebay plus don't bother with the app. For vouchers, cancellation etc you have to be on a desktop. Additionally, if you use ebay to purchase 2nd hand don't bother with ebay plus. Not worth it as no item will be valid and their vouchers won't work on anything and the offers are all only available to ebayplus items, which is very limited. Better to stay with amazon prime. Atleast has better service.