Lost my 30 day pass. Doled out 78 dollars for a 30 day pass and the ticket is gone. Not just the ticket, but the entire ticketing system. Devs claim the update on 2/16 fixed the bug. However, for me, that is when the bug started. Now please don't apologize with a boilerplate text. Fix the damn thing. I had to walk home in freezing weather at midnight in a dangerous part of town.