The Progressive app is quite easy to use & great for accessing all the insurance documents I could possibly need...HOWEVER...my rate would continue to go up each renewal period for reasons unknown to me. I had no claims, no accidents, no driving infractions & kept the same (now) 24 year old vehicle during my 6 years with the company. Sorry Progressive, I'm now getting a higher limit of liability thru another well known insurance company for a third of the amount I was being charged.