Been trying to contact developer help support to no avail. They refuse to help. No help from either the in game help center nor the developer support center at thier website. All I get is the run around and no help. Messages that tell me to use the in game app for help that gets ignored. So, I go back to thier help support on thier website and they say the issue is closed and if I still need help ask help support again. I do and they say use the in game app. I do and no response again.