I've played this game on and off for years. I recently started playing again after a 2 year hiatus. I have never used any cheats, or done anything else unscrupulous. The only thing i have done that would provoke gameloft is criticize them for making changes to the game that made the game worse. That was a couple years ago. This morning i was banned. Gameloft won't tell me why. They allege that i have cheated in some way, but won't tell me what i'm accused of.