Whales stay far away. How would you feel if you spent thousands, spent years getting and gearing units, and then losing because of RNG. Speed RNG, effect res RNG, evasion RNG, counter RNG. Those are just RNG from battles, not counting getting the hero RNG, gear stats RNG. You literally pay money to get slapped because someone else got luckier than you. In this game, EFFORT means nothing. Why bother spending time and money if the outcome is still the same?