The app is fine but as a whole company to order your pets food or order anything for your pet they suck I ordered something on February 2nd it is not arriving until February 8th. I live in Louisville Kentucky my dog's food is coming from Nevada there are multiple warehouses that carries my my dog's food But they still refuse to contact me let me be aware of the fact that it's coming from Nevada and then reimburse me a little bit of my money so I can go get my dog's some extra food..