I purchased a package that was 16 dollars. The game said I would receive my purchase as soon as the bingo game ended. Well, it ended on the 28th of January I have not got what I paid for or a refund. I have sent 7 emails on this subject and I get the same computer response. So after I lose my money I now have lost 24q in coins and have not won since then. Cashburst was such a good game but since it got really popular it's like they don't care. I was such a loyal player.