Awful. Had a problem where a game was rescheduled. Ticketmaster app did not acknowledge the new date and kept giving me a message I did not have any tickets to any events. I had to uninstall and reinstall the app and also log into the Ticketmaster website to finally get the tickets on my phone. Customer Service has no chat option. Ticketmaster no longer answers their phone number. Received an email response only a few hours before the game. Awful experience.