Your castles will be hacked. Do not use in game mails Theres no customer service. The devs play secretly and use yiur conversations as their udeas. Even in alliance chat they spy on you abd certain players have secret priveleges. Under no circumstamces let your children play this game Its a very bad experience rude insults racist and stalking too. As more develops I will update thus with specifics from the law i.e. police and investigators. We had to go to police today because of abuse to myson