My FIRST delivery with them is a 9.9 preorder package, they weren't able to deliver on the promised time and they said that the order might be cancelled. I already paid the whole sum though GCash, I think they jist wanna hold on to your money ans they wouldn't deliver presale orders. Lazada's customer service is also 1 star! App interface: 1 star. Edit: I would recommend any other platform than lazada. Order got cancelled twice and vouchers weren't even refunded (non lazada vouchers)