Cloud service is really bad. Seems like every time I need the footage recorded, it does the opposite and erases it. It's unfortunate that I didn't check their reviews before purchasing their cameras and service subscriptions. It's like paying a premium price for a surfboard at the beach, and zmodo hands you a wooden spoon. Tisk tisk in regards to their user interface, enjoy your time, uh, wasting it staring at the 'loading' screen. Psh