Genshin Impact is really a great game. I have had my fair share of fun times playing it. The story is top notch. Gameplay is good and smooth. Lags a bit on mobile but its fine. But the company behind it has lot of issues. Ingame rewards are underwhelming. Progression is horrible. Always money hungry. Everything has to be paid and it costs a lot. I became a regular spender but don't feel like continuing after realizing how horrible this system is.