I originally gave this app 3 stars because even though the listening to music aspect sucked, you could still earn points and cash out by completing in game quests. However the 3rd time I tried to cash out again they ran out of Amazon gift cards and replaced it with a mastercard e-gift card. When the email finally arrived it had no 14 digit pin needed in order to activate the card. Customer service responds really slow and I still haven't gotten the help I need