My account was disabled They put it on hold because I made purchases in app and they wanted my personal information to verify. No other game requested this from me and I've gamed over 15 years online. I had 13000 coins on hold when they held my account, now I'm locked out completely. They are promoting a cryptocurrency pay service be cautious of this product. The chat rooms are for tweens and teens, 27 & up don't waste your time or money. Why would I create a backup account?