I've never been mistreated in my life . My shoes over 2 months to be delivered and then they fell apart when I got them. I messaged seller and was offered $5 compensation. I was accused of breaking the shoes myself .no 1 at dh has helped and the web site so confusing I don't know who else to talk to or at least get help from . I'm never gonna use app again and I'm gonna post to everyone how bad this experience was and never to use app or shop through them at all