Hello Daniel, Thank you for getting back to us. Can you perhaps verify your current level and coin balance? Unfortunately, we cannot verify and approve this information as you mentioned your level was only 300+ and you already have 3 Trillion coins. We do apologize but this isn't realistic. Do you perhaps have a screenshot of your account so we could verify your account? The more information we have, the more effective we will be to investigate the cause of this issue and find a solution