Update Feb,2 2022 I would strongly urge people to not use this service. They are in the middle of paying out a 7.5 million dollar law suit.Iwill never use vivid seats again. I paid for tickets but don't get possession of them until the day before the event. I can't go now and won't have time to resell them. If you can talk to customer service on the phone( big if. It took me hours of trying to talk to a live person) they will just tell you they can't/won't help unless the tickets never show up.