Now I have to change my evaluation of this game for the sheer fact that over a couple of years of playing the game I have lost one profile that I could not recover and another profile that I have made I've had problems with and I cannot cover it I cannot get a hold of technical support to help me recover my little city and I just spent money on it just to update it and then lose all my stuff that I just worked the month on getting set back up so it is complete BS that they will not contact me