Rip off! I paid for turbotax deluxe with my refund and was only able to submit my federal taxes. I accidently touched the upgrade option and automatically it upgraded without a confirmation or anything. So when it came time to file my state taxes it wanted me to pay. I contacted customer support I contacted a turbotax specialist numerous times. Not one agent could help me downgrade back to the plan I had already paid for. I'm still unable to file my state taxes and I paid for it already. Sad