I initially loved Sezzle until my account had an erroneous charge from a department store in November of 2021. I called Sezzle immediately because it was fraud and they determined it was fraud as well. They told me they would issue a new virtual card. This did not happen. I have called, messaged, and everything. They ALWAYS say they have escalated my concern, but NO ONE has contacted me back and I am being punished for the fraud that was no fault of my own. To this day, I do not have a new card