The descent of this app is actually making me consider leaving T mobile. I know all companies are basically the same but the issues I would have with T mobile were erased because they would give cool things away. Well, that's no longer. I even tried reaching out to tech support and have now spent 1 week trying to explain the issue and the responder isn't even trying to understand. Along with the issues I've been having with my 1k dollar phone, I think it's time to go to another company.