We had camera put in my mom's house to see what she was doing. Went in and out all the time. When she passed away we wanted to have our last Christmas together going through her last days with her denmita was very hard but we were still there for her. When all was over they had taken money all ready for another month. Called asked about Christmas gone nothing that they could do. ALSO WE WILL TAKE OUT EVERY MONTH AND NO REFUND. SO WE PAID FOR CAMERA NOT EVEN THERE.