Every month they would charge me 21 dollars. I called them and they told me I was doing it. It wasn't going to my kids card. Where was it going? I asked them and they said he was spending it right as it was loaded onto the card. He's 9. He goes to school from 8-4 his phone is at home. So no he's not spending it as soon as it's loaded. Everything I asked them about it always came back as I did it. I cancelled the acct. And asked for a refund. 3 months later. Still waiting for my money back.