Haven't trouble logging in because the original email that I had set credit karma up with over 10 years ago no longer have access to nor do I know any of the information for that email and I've changed it through the website to my new or email a it were email and through the app also called and talked to 2 people and got them to change it and all they done was we're gonna send you to a higher person now and they send it in the email and said I would hear from them soon I haven't heard a word