Most of the complaints of people having the same issue with the manipulation of accuracy. Playing against bots and the lag time are factual. Reached out to the company a few months ago because the ball guide had disappeared completely. They asked me to send proof I did and they kept coming up with excuses and having me to resend information. And yes they do steal gems so I have begun screenshotting my gems. Just enjoy the game it is what it is. Have lost about 75 games in a row no excuse.