I've left bad reviews with every email I have... Nobody cares. We made the mistake of switching to this POS service back when it was still At&t.. figured with the switch they'd improve it. WRONG. It's TRASH. Especially the app. Stream freezes every 20 seconds for a few sec then kicks back in. Upgraded our internet, our router, our modem, etc. Doesn't matter. Trash service is trash service. I'm finally cancelling this horrible service this week, waited long enough for someone to fix it