Lyft used to be dependable, however they have become fraudulent. I requested and paid for a Lyft, waited for 3 hours, had 5 drivers cancel and STILL got charged 3 times plus a $5 no-show fee. Lyft we're the ones who never showed up, not me! I can't get anyone to respond to me from Lyft. There are no phone numbers. So far, no response from customer support & it's been 2 weeks. My last Lyft also never showed, but that time I wasn't charged.