I have a problem. I can't enter my game for days. It just crashes everytime in the middle od loading screen. I have tried: clear cashe, deinstall, install. Through the browser it says unknown mail adress. Like I never played it. I have unprotected city in the middle of Server War, I can't contact my guild members. Technical support does not answer for days. I have written 4 mails. My comments here got erased. Does anyone have an idea what to do?