Unsafe and disgusting. As a first time user of this app I will definitely not be back and would encourage others not to use it either, after being disrespected and left shaken from a driver who was aggressive and accused us of having a trip which was a waste of his time. Having contacted the support team I was advised they could only offer a promo code rather than some form of refund on my £54 fare. A promo code is useless if I don't plan to go anywhere near this service again. Use someone else