They were quick and fast to deliver my new washer. So fast the took my old washer which they were not suppose to do. The worker said that they do not work for the store and that they are contactors but did not leave a card to catch them. 10:30am the store phone line message stated the store will not be open today until 11:am. What 11am? BEST BUY phone recorder. store states does respond to the reason why I am calling. THANK GOODNESS I did not go alone to BEST BUY that day. To confirm that