Update: After recieving a reply below from the developers, i have emailed them twice now like they asked. I have still have yet to receive a reply and I am still unable to use the app to talk to a doctor. Definitely lowering my rating Updating once again. I had to get x-rays and got them before this app started giving problems. Now, I can't view my results, and because of my ongoing problems stated above, and can't talk to a dr about them. Problem has never been fixed and I've given up on email