Instacart, was never a reliable app. I've worked for it for years. The only time it was, was during the pandemic. I switched to a different platform and got a new job. Don't do this full time you will be disappointed. One bad rating it's over. Instacart doesn't care though, because of all the new shoppers joining, they spread themselves thin. Good company, for the COMPANY workers. THE CONTRACTORS(YOU KNOW THE PEOPLE THAT GOT YOU WHERE YOU ARE AT INSTACART.) ARE ON THEIR OWN. SUPPORT SUCKS TOO.