Well I've been trying to pay my bill for a week now and I have a new phone number and have been bouncing around both my apps trying to change my number. And Rodney is and has never been helpful as far as I'm concerned and u know u guys have got everything else covered but of corce my problem. And it starts with new number and u guys having no option to up date your number without 2 step login witch only calls your phone.3 BB RD PROBLEM COX WILL NOT HELP ANYONE UNLESS U PAY 10 $ MORE A MONTH