Lost all my chips,a lot*#$, and level 172 when I had to switch phones Because I'm not on Facebook!! Took me years and years to get to that level without buying nothing, and years ago I had to restart from level 100 cause I had uninstall and reinstall the game, and was assured I could get back to my level and all my chips but no... So here I sit, starting all over again! Oh well love the game, Damn it. Will still give you 2 stars. Meatsweats✌