Updated 2/24/22 = Cannot get an answer from CS I was experiencing some issues with the app and reported my issue by their support option in app. Days go by, no reply. Then I get a "how did we do?" Email. Thinking I missed an update, I check my support ticket... no reply. Today the support ticket is closed. NO REPLY WHATSOEVER!! "Contact us on Facebook" doesn't work... couldn't find the page. Don't have Twitter. So Google review update it is. Excellent tool for families