If you always choose the basic, than you'll be prepared to loose some video or photos. All my videos have been uploaded to the cloud without moving it to the gallery or other place. Suddenly when I try to view some videos today, five of the videos cannot be play although the files show uploaded mark. After contact the support team , manage to get 4 out of 5. And this is the second time I lost videos. Will move all out to PIC Lock, never have issue with the apps.