Tried to upgrade to Platinum multiple times. Authorized hundreds on my card, but never went through and never upgraded me. Tried so many times and it will not let me upgrade. I contacted support and begged for them to upgrade me to no avail. They refuse money and I'm stuck on Gold. Update. I finally was able to upgrade to platinum and they took my daily superlikes away so I get less matches now for more money. Hurray. Also, I can't remove Spotify songs from my profile, tried disconnecting. Oof