vouchers never work because the platform thinks I'm SUSPICIOUS FROM DAY ONE... As a gold crown Taobao user for more than 10 years, I think there is something VERY WEIRD with Lazada and it's Support, they are insulting and not trying to solve issues. There is no way to escalate further. I have 2 other friends, even with brand new accounts, that are hitting the same problem... and that's not on purpose? There are good products at Lazada, too bad. I just use the competition for now...