02/17 Full screen has not been fixed with recent update. Black box on left side of picture. Picture is slightly wider tho. 12/10 still not fixed. They emailed me a few times but stopped responding. Shocking. 10/21 Still no help. Email tech support a month ago. No response. I guess I will cancel service to get your attention. Still no full screen mode on the Samsung note 11 plus. Please fix this.