I was not able to open the app for how many times i tried. I even changed password but still didnt work . It says due to connection etc etc. Then I realized maybe I should have update the app. After updating I was able to open it now. But I was shocked because it was zero balance. I actually still have 100+ balance the last time I checked. I was wondering why you took them since it was just a payroll account. Bdo sucks. I really hate bdo. I was planning to open an account but I changed my mind.