FedEx drivers claim to "attempt delivery" and delivery exception because customer wasn't home. However, in my case this was untrue. Because not only was I home and available but I also have a doorbell camera which shows No attempted deliveries on the dates and times they claim. One of my packages contained nutrition shakes for my 10 yr old son who has stage 4 chronic kidney disease. His diet is crucial to his health. And getting thru to a live person is difficult and frustrating. Shameless