TLDR: WARNING: INCOGNITO FEATURE BROKEN, no refund Someone told me they had seen me on Feeld, and I had payed for incognito, so I contacted their customer service and told them that that feature wasn't working. They eventually updated the app and told me that it should prob be fixed now, but that's a feature I need to trust, so I asked for a refund again. They told they would give me a free month of the membership but no refund. Why would I want a month of a service that might not even work?