The app is like the responses you see from McDonalds... Consistent fails! When it works, it's great, but please stop telling us to uninstall and reinstall- been done already, and visiting a store with bickering management yelling at employees for taking to long on MY order is BS and not really worth messing with the app for! You should have it right the first time like Taco Bell and Burger King, Subway! The Susanville store gets a ONE STAR rating from this local guide on Google.