stay away. I'm a full time reseller and recently had an item sell ship UPS. I shipped 2 items on the same receipt. One item was delivered and rated by the buyer within 2 days. The other mercari said never shipped. I sent a picture of the ups receipt and called ups who said they delivered it Jan 14th. Mercari help kept saying ups didn't update tracking. Refused contact ups. I had the receipt and verification. Now they cancelled the order and I'm out the item and $. No live customer service help