Unreliable & terrible customer service. No phone number to contact for issues & all you get are automatic email replies that direct you to the website. They never have detailed information for the venues they sell tickets for, like age requirements and rules. You never know "how" you will get your tickets until after you have paid (mobil, by mail, print, or will call). I don't understand why Ticketmaster is the ONLY platform used for so many popular events when customers continue to complain.