Since update not getting batches unless I contact agent. If I want a batch I have to talk to an agent in order to recieve one. Other wise I see non. There are server issues where some shoppers will have 10 batches on there screen and I show non sitting right next to them. We are giving a list of things to change on our phone/app, it never works, then the list of excuses. My favorite is customer demand, since the update my weekly average of 30 batches a week has went to 9. Don't do it,save you ti