Amazing game but the customer support is terrible. Definitely the worst I've ever encountered. I tried contacting them and customer support agent literally did nothing to help me. It was just a generic copy and paste reply that didn't acknowledge my problem in any way. After contracting them a SECOND time they replied saying that they could not help me because they didn't know how to. I'm dead serious. You can't make this stuff up. I'll just go play a game that actually cares about fixing bugs.