The app is out of control!! All host are doing whatever they want. I am using turo since the beginning. But the quality of the service now is terrible. I came to Miami and book a car. An hour before picking up the vehie host canceled my booking. I couldn't book new vehicle for the same day, so I booked it for next. I showe up onocation and host didn't show up. He texted me on Spanish that car is not available any more!!!!!! I couldn't even get my refound back because host didn't cancel!