The WORST app I've ever worked with. The website forces you to use the app - the app forces you to verify using facial recognition - facial recognition fails. Try calling support and you get a dumb robot that refuses to connect you to a human. wouldn't take my password, so I went to reset, and it told me I couldn't use that password because it was previously used. tried again and it worked. Not user error. Now I'm just getting "technical difficulties" American credit is fraud. Experian sucks