Food is frequently delayed by more than an hour, and no communication happens at all. Imagine opening the app and the only thing you see is the scheduled time has +1 hour. Foodpanda always places the fault with the vendor and says that they "can't do anything", I'd imagine foodpanda would have come up with a decent solution to incentivize or penalise the vendors for their behaviour after so many years of operation. Yet it seems like problems are happening more frequently nowadays!