I was able to transfer whatsapp backup from my Samsung Galaxy Note 10 Pls to Iphone 13 only once. The app says its a 1 year subscription plan, but now when am trying to login from my wife's One plus nord to a new iphone 13 using my subscription it says login successful but not subscribed. Did not expected this from wondershare for a yearly subsription as i planned for shifting from android to iphone for both me and my wife but this looks like a single usage charge. I need my refund as this is just a one time usage charge. Also have raise this ticket (no. 1811615)