Far too often the wait time for my order to even be picked up by a runner is several hours. At this point the only reason I haven't deleted the app is because no other delivery app exists where I live and the *sometimes* pick up my order. Also the menus are always extremely out of date. Also who is in charge of updating the app, make sure the stores and restaurants are actually open when you say they are. It's a big hassle for both the customer and the runner.