App cancellation was not working so connected with customer care to cancel my booking, the amount promised by the customer care was 2220rs. After deducting 100% cancellation charges. Original amount was 2671 where 356 was for free cancellation. After 2 days was informed that 1985 refund amount will be credited. What was the point of free cancellation and giving extra charges if the only amount that I received was the same that I get from official rail website. Also paying extra for cancellation