The app suddenly won't login on any of my Android devices and only certain types of Roku. I get error code 83. Customer service has been an endless loop of uninstall, reboot, reinstalls. And when I reboot, I lose the chat session and have to start all over with a new agent that won't move past uninstall, reboot, reinstall. Trying to blame it on my ISP even though it behaves the SE on my wifi and ony cellular data.