Ordered food which was scheduled for 40-50mins. Got a call to say my order could not be completed by the driver as my food was damaged and asked if I wanted to reorder which would be another 40-50mins. I was hungry so said okay and asked if they would refund me for the inconvenience. They said I must make a request through the app. So I did. At first they said no, then said only £5 credit to use on my next order. To be honest for waiting nearly 2hrs I would expect the meal to be free. Not happy