I really like the Taco Bell app. It's the most user friendly fast food app so far. I love it. But I've recently found that if you order and pay for an item that the store can't provide, they won't give you a refund. They refuse. Then they tell you to request a refund on the app. But the app doesn't have that option. Only option is to submit a ticket. No word back on that yet. I love Taco Bell, but they need to fix this. I shouldn't have to jump through hoops to get my money back.