Poor integration with other Experian products. I have Experian Identity works which doesn't have its own app but that service has the option to lock and unlock the credit file and view report from all 3 agencies. So even though that's through Experian this app doesn't recognize that and won't let me lock/unlock credit report and wants me to sign up and pay for a different Experian product. There's too much going on and they need to consolidate. Plus TransUnion & Equifax let lock report for free.