This game is so cute and I genuinely want to keep playing it! However, I'm unable to open boxes and my characters disappeared. Closing the game/restarting my phone didn't help, so I uninstalled it not realizing I would lose ALL of my progress. Usually google play keeps it for me. My fam and all my rewards (including ones I cannot earn again bc they are app/task related) are gone! It made me feel sad, like I wasted my time. I hope this can get fixed, and even then I may not want to restart.