Disgusting customer service. 2 missing items and I've been told I can't get a refund right now and that they have to escalate this. I told them to contact the restaurant and the restaurant would tell them they didn't have the two items because they marked an "x" on the two missing items to show they don't have it. If they called the restaurant, which I asked the deliveroo agent to do, this couldve been sorted. But no. I've ordered from deliveroo over 100 times in 2021 (no joke). Done with this.