Facebooks customer support (my opinion) has gone down hill. I've recently tried getting help with an issue pertaining to my present new account. I had an account that I deleted ( or so I thought) and was absent from fb for a few months. I made a new account about 2 weeks ago and noticed my old acount still active. New posts I've posted have disappeared or When I come on I get old account. By the looks of these reviews, there's nothing positive and no responses from fb's end. Ok off to open app