Horrible service I booked hotel kalpana palace ujjain & requested early check in at MMT app. Also called hotel guy n he confirmed he will arrange something as I had senior citizen with me. But the hotel denied me entry stating check is allowed only after 11. Neither MMT owes any responsibility of customer service nor there is any customer grievance redressal scheme available. Never chose MMT in future again. They are deleting my comment also it seems.