My app crashes almost all of the time. I get a message saying "Oops something went wrong." I have tried reinstalling the app which sometimes works, but not often. I have tried restarting my phone which sometimes works, but not often. What always works is switching to Lyft. I am in Manhattan with Tmobile service and a Galaxy Note 20 Ultra. I have tried to contact the developer but cannot find another way to state my problem so maybe this will get some action.