My sense controls won't active on my phone. I've tried every possible thing to get it to work, so I can answer calls on my sense. I get calls and answer them but I can't seem to use the speaker to speak once the call is answered. I've followed the steps on what to do and I'm super sad because that was one of the reasons why I purchased this one. I have the Samsung note 20 ultra and I looked for a system update on both fitbit and phone. I'm at a loss of what's wrong with it, also dies in 2 days.