Trying to order online and I keep getting my card put on temp hold, but my girlfriends card never gets this message... their webchat guys are useless! They keep telling me to contact the merchant because we all have time to do that at 7pm when just trying to order food! Even though they know it doesn't happen ever to my gfs card they basically tell me tough, your on your own! Be careful putting too much money into the app, if you come across my problem you are stuck with it!!