Left my wife stranded without a car after having a pack of deer hit her right rear quarter panel she was told it would be 2 weeks and she had a rental provided for 1 month then they wouldn't extend it so she was pretty much out of a vehicle for 30 days stranded nothing I'm pissed ! You don't leave loyal customers stranded I am currently looking for a new insurance company this is B.S. Ps.i work out of town so my car was in another state due to my work !