Balance is good, graphics is awesome, sounds, events, all you could wish for. Matchmaking is bad, can't be worse. New players are boosted to Diamond 4 with +50 fortitude for the first game of the day, and there they meet the dreaded +10/-15 and nothing you can do about it. Making matches by some hidden variable instead of rank makes rank completely useless obsolete number; and "MMR" that the game doesn't show you… they don't show it to you because the game fails at accurately detecting your skill. A/S ratings, MVP/SVP — those mean nothing. You always play with bad players or against bad players. Matchmaking by rank could fix this problem… but game developers think they know better (they don't)