Unacceptable! Can't tell you how many times either I don't get my reward from T-Mobile or when I go to the pump which happens a lot (inc right before you asked me 2 write this review!) That it will ask me if I want to use my reward & I say yes but it doesn't give it to me but I still lose the reward like I did use it!! Think this is more hassle than its worth cause its nothing but a cheating app! Sorry I ever installed it!