2/1/22- Hum reached out to me and when they did I just missed a call from a guy named Macky. He is from the escalation team. I called and spoke to somebody in a different department who said that yes Macky was part of the team and that they would have him call me back that was over 3 and half weeks ago. The Hum will drain your battery. Do not go and buy a new battery or alternator right away Unplug your Hum and you will see. They told me that it is a problem. I learned the hard way. -$300