Originally, when I bought the Ring Doorbell the app worked pretty well, so I bought a Stick Up too. In the last 6 months, either the device's software and /or the app have become dreadful. I mostly do get motion alerts, but when I open the app it just "loads" the video for ages but never plays it. Live View also, more often than not, won't load. There's a good WiFi signal, I've opened & closed the app and reinstalled it. Nothing helps. What's the point if you can't access your camera or videos!