Update: KYC has failed and apparently my device is not proper. Just WOW! Again non existent customer care. Tried with 6 KYC agents. Nobody bothered to explain the issue properly or even talk to me properly. Very predatory policy. You'll be allowed to add money in the wallet without any issue. But, to use your own money, you have to complete the kyc. It takes multiple tries on multiple video calls with multiple agents to finally know that it'll take 3 to 4 days to complete the process. The customer care is non existent. The video call app they use is ($*%$) bad. It was using the 8mp wide angle lens instead of the 64mp main camera and the agent claims my camera quality is bad and network is slow.