This app is amazingly bad. It is fickle, and the apps that are supposed to work rarely do. I have now spent hours uninstalling and reinstalling this and restarting the audio unit in car. Every once in awhile that works then it fails within a month. This is the worst part of my 2019 RAV 4 hybrid, which does not have Android Auto. Very disappointed with Toyota; you should be able to do better than this.