Son was playing yesterday and game crashed. Everything he has purchased is gone. Customizations and level of trucks. Why can't this be restored? Over $100 I've spent on this game he loves. There has to be a way to get the game back and give the things we purchased. I have all the purchase history in Google play store. Why is there no help??? Do I need to dispute this with my bank now for a refund?? There should be a restore here and I do not know why my son would lose everything he purchased.