You can't manage devices and this is nothing new. Looking into others comments it's been an issue that have not yet been fixed. Nor compensation for the loss usage. With this not being available, days have passed without having a control that supposed to be available. You want to have control over when your kids use the internet or to see if someone is using you internet and you don't have the ability to do it, yet nothing's being done about it. Only the option to pay work.