Navigation is confusing while items and words description are over the place including vouchers, some vouchers cant be applied, so damn confusing to navigate around the e commerce platform. Horrible CS via email and live chat, extremely poor CS by shopee support and sellers. Most sellers are horrible with CS service such as intentionally blocked buyer due to unable to accept refund and or faults; not willing to face consequences and going beyknd ethics. Very bad communication and slow response.