I recently joined the app as it does offer some decent features i.e. as a seller but on one particular purchase I am continuing to have nothing but drama with trying to get my £55.19 refund. I purchased trainers the seller falsely advertised and returned them. Vinted has a process and I followed it to the 'T' which included asking your bank where the money is. I was temporarily refunded and had me thinking it was from the merchant (Vinted). I have tried to request support but no "link"/help.