It is possible to fix the problems with this game by EA , but they blame the users WiFi or phone or broadband, over EA servers problems. Customer service is basically, useless. EA just looking to get as much money as possible for minimum outlay by E A. Shame as it was a good game. So as not to upset the Clan I am in I will leave the clan at end of season and uninstall the game only because of shoddy service by E A.