AWFUL. I know it has good reviews, but of you read the reviews, all the 5 star ones are about people's local salon, NOT this TERRIBLE APP!! There are many flaws in this app, but the main flaw is that it doesn't filter out available appointments, so you can click & click and waste your time filling out the contact info but never get an appointment. My local SC only takes apptmnts through the app - it's too bad because I'm so frustrated with it that I can't use it and have to go elsewhere.