when an item is incorrect or missing and you attempt to get credit, the app offers an insulting credit amount (50% of item price or less, not including tax, delivery fee or tip) and you need to take the extra time to contact customer service to get the proper refund. This needs to be fixed so at least to proper price of the item is offered as a credit. They also refuse to post negative reviews for merchants when mention the quality of the food, even if it doesn't violate their review guidelines