One of the worst service I ever had with traveling from Kolhapur to Goa, the bus was delayed by 2:30 hrs. And a rude behavior from the bus operator and service provider. If I had chance to give no start I would have given but I have option left with giving one star, disgusting service from Paulo travels and customer care. Highly disappointed with this kind of travel service. Each and every customer of yours have there own work commitments respect it and give a satisfactory service.