Doing free to play, most of these games you had to get good stuff in the begining free draws, and if you didn't, you uninstall it and retry. This was the same thing. Later in the game, I got SUPER lucky, and I got many of the best items in the game in 1 draw for 10 items. But the game didn't like how lucky I was, and didn't give me any if it. Even after conacting support to even just get my 2000 diamonds back since that takes a lot of grinding to get back up to when you do free to play. Nope.