For a week now I have been reporting ghost trips, missed trips doubled trips and all types of irregularities. Your service told me they would look into this and I have been providing detailed drive accounts. You told me I was running an older app. So I looked into this and found it was updated January 25th. Everybody has been having problems with this app since your last update. Please get it fixed. We all depend on it and really, it is just pleasantries to go back and forth with useless emails.