Gave it a 1 cause customer service response time sucks. I submitted 2x email to contact them 20 min apart so I could get credited for the purchases I've done. They said I didn't receive it but my bank account doesn't lie. Roughly a lil over 25$ in merchandise I have not yet to see. All other transactions were fine. If this keeps up imma have to file a fraud affidavit just to get that little bit of money back then put it back in the game lol. Addicting game, don't play if your broke it's not 4 U