If I could give zero stars I would. For my very first Airbnb stay I set up a profile and reserved a house just after Thanksgiving for the weekend of Feb 10-13th. On the day before my reservation the owners messaged me saying there was a big problem with the property. They were going to have to cancel and refund me which they did. I find a new location and try to reserve it. Then my account gets locked and I'm told I violated the terms of service but no one can say what terms. F Airbnb! Use VRBO!