The app is very buggy, it lags and it crashes. The connect bridge can't connect via Bluetooth even if it is plugged in a few feet away from the lock. Very frustrating so far, and it's disturbing that something so important to your safety is this buggy. I have a Schlage lock that works perfectly with Ring. I do not recommend any lock relying on this app. Additionally, August has no phone support and does not respond to email so if you have an issue you're out of luck.