This app was working for two months. THEN I got a new debit card. I went to switch account and my account locked. Customer service asked me odd questions like who is your cell phone carrier. So the lady tells me to uninstall the app, check for updates on my phone, turn my phone off for 5 mins then reinstall the app.... I was thinking do I need to do the hokey pokey before or after I turn my phone on. NO LUCK. now they are telling me order a new card and wait a month 🙄 WHAT THE HECK!?