They lost my shoes and I finally got them 2 months later. Since I complained about the shoes I was supposed to get a partial refund & I couldn't get that. I need a PC so I didn't get that & now I can't place any orders because I can't see my favorites it just says try again for the past week. I'm officially done with DH Gate. I WILL BUY MY SHOES FROM GOAT. After being a loyal customer for 3 years this is how I'm treated. The customer service is a joke......