Worst app. Worst customer service. KYC for wallet is required, yet you can add money. They don't prompt or at least issue a warning before adding money to wallet and KYC is not done so that you have to recharge from their good for nothing app and shop from their good for nothing Paytm mall. You can't transfer the money back to your account also. And all their customer care does is issue a new ticket each time and do nothing. They don't even have the decency to reply on the useless 24x7 help.