This app is not showing up on my phone even though it is installed. It is not connecting to my car either. A few times it was working it kept stopping in the middle of nowhere. I tried going on the AA support page as suggested in some of the responses below. A complete waste of time! Now I can't even uninstall the app. When I click on uninstall install, all it does is update but it still does nothing. I still can't get the icon on my phone.