Service was great initially, but an update at the end of 2021 changed the performance. When I bought the service it just worked, didn't need attention. In December, I noticed that my speeds were awful and realized it was the VPN I forgot I was using. Opened the app to re-connect to find the best server and speed was great again. Now I have to re-connect EVERYTIME I use the web. Also, ZERO warning that renewal date was approaching and was shocked by a full price renewal fee. Will not renew again