What a disaster! Handy wouldn't accept that we bought two TV installations, even after sending the receipt showing we paid for two. Then, the installer mounted our TV bracket WAY too high. Then, the installer destroyed our TV by ignoring all the "do not touch the screen" warnings when he installed the mount. The icing on the cake was when Handy called to ask how the job went -- obviously their installer didn't tell them he damaged our property. All thanks to this app.