This game has nothing in the way of a support team. Have had the same issue for over 2 weeks and they have done nothing to help. I have contacted regularly and sent screen shots only to be ignored. I tried everything including deleting and re installing. My account id number is 27265559. For the last 2 to 3 weeks i haven't been able to get eny packs. When i try it comes up with store error 1105. I have sent screen shots into support team.