Hidden fees / disappearing promos. They Automatically sign you up for a $5/month subscription without making it clear at all. And the promos seem to expire almost instantly. So very difficult to actually use them in my experience. My response to support: Haha, my experience has just gotten worse since I've left this review. Y'all won't even let me close my account and get off the subscription through the app. trying to do it through the website now. Hope that works.