Poorest service ever faced. I booked a hotel Resort Garden Retreat in mandarmani,WB. When I arrived , they said no booking is done,then saying that your reservation is cancelled. Then we called website helpline,they checked with owner and they said you are shifted to a different location. This is really pathetic after travelling for 8 hrs .. i prefer people should avoid using such untrusted websites. Really bad service . I cancelled the reservation. Don't know if I get a refund