Useless customer service. Tickets raised are shown resolved without any solution. Cannot get across to any call center executive. On reviewing my last rating as request in your mail would like to downgrade the rating . Since you have access to mail ID which has been used by paytm to send me a mail requesting for edit the rating a d asking for unresolved ticket number surely you can access unresolved ticket numbers .Rather than resolving you are asking me for unresolved tickets.