Everytime I try in open it there is one issue or another. On top of that my ex husband is able to get in to my account and get another card issued. I'm filling head of household this year for the first time ever, he better not be able to do that anymore or we'll (H&R Block and I) have problems. My child tax credit hasn't been available and when it is I am not getting the text alerts. The emails I receive tell me that money has already been taken off it and I haven't authorized it! Refund it tome