I was contacted by 'Virgin media' in India it sounded like. They tried to get me to down load this app. Because my router was blinking in and out and losing signal. When I saw it would allow access to EVERYTHING ON MY PHONE!!!! I told them I wanted to contact Virgin myself to verify if this a genuine thing they do...THEY DO NOT. Nor will any other company. Its a little bit worrying that TeamViewer sponsor Man Utd, and they are not willing to sort thing out, why do you think they would????