I already received an Email from Air India regarding the flight cancellation due to operational reasons but MakeMyTrip is yet to refund me. They told me that they were going to update me after 4 days but to no avail and the customer care is automated so there's no real person you can speak to. Extremely dissatisfied with the service. I hope I get a remedy soon because it is unprofessional and unethical to keep the customers money when they've paid twice due to the abrupt cancellation.