Hope someone reads this and can see history. Would like to report bugs, but that team would rather waste time explaining that the bug is not possible. The bug reporting interface is difficult to work with. That in combination with their resistance to actually figure out the problem just isn't worth it. It's like a developer is doing their own support & will not believe you. :-) The result was pretty clear but involved to do it. They finally said if it happened again contact them. Yeah sure...