GameStop doesn't care about games or gamers. if you care about boxes, artwork, manuals, don't bother ordering online. GameStop is the only company I know that sells you an opened box as "New" with a straight face. unless you're holding an item physically in your hand, you don't know what kind of shovelware they'll try to unload on you; and even then, you have to keep your eyes on some shady associates in-store. many years, many chances, they can't help but disappoint.