Customer service is the actual worst. After 5+ years selling on here (it was half my income) my account was suddenly removed for a misunderstanding. My emails to customer service were just a back and forth of them sending me around to different departments, and repeating the exact same sentence over and over (leading me to believe it was just automated messages) and no one actually responding to what I was explaining. And the phone number went straight to voice mail and never got any calls back.