Terrible. Seller was great. Mercari was/is terrible. They took my money, refuse to refund me when it was lost in the usps mail, and closed the order so I cant even get help. They even left comments on the seller I didn't authorize. No call, no email, no contact on the order, so I paid and cant even get a refund. No on has contacted me, and the app is really trying to force a contactless system that is soooooo bad it cant solve anything.