The WORST shopper customer service! I got a new phone number and have been trying to update it for over a month now since I've been locked out of my account. After speaking with numerous agents, supervisors, "trust and safety" agents, no one seems to be able to help. I went through this last year when trying to update my debit card and that took 2 months before it finally got done! This is the only app that shown me that they simply don't care. Updating the same info in Shipt , etc was was easy.