if I could give a -0 I would. I receive notice approximately every 2 weeks that the same account has been disconnected from experian boost. I attempt to reconnect in the app and experian is either painfully slow, freezing or not operational. I then attempt to call customer service and there is no option that fits my issue or connects me to a live person. You can only order a credit report or place a freeze on your account. You are getting what you pay for with this app. It's not worth the hassle