Other services give you incentives for being a customer. T-Mobile gives you a chore. Don't get me wrong: it was nice at first. Small discounts that were occasionally useful. But now, the phone tells you to check it out, and you're sent to a home screen that just... never loads. And, if you were able to get it to load that one time to get a deal and save it? The screen to redeem the deal never loads, anyway. This is worse than a joke. It's an insult.