Update, fast response but... I've used the in app contact function, and have called that phone number at least 3 times, with no luck or really any help Totally non functional now, after the 'update' Feb 5th 2022 Things have digressed on entune and now this app, BUT at least i could do a destination search on my phone, save it, and use it in my car for the gps mapping. [searching in the car for an address has NEVER been very good, so using google maps, copying the address and pasting it in the app to save for my Prius was a feasible workaround] I have called 'support' 3 times and have gotten nowhere, at least once i was talking to the phone answerer, who was talking to 'tech' who simply said uninstall and reinstall. did, and still does not work