The service was good and reasonable until I discovered that I paid 200$ for my groceries and the shopper actually paid 150$ based on the paper receipt from the gorcery store (Safeway in D.C.). This does not make sense at all. In addition they wanted me to tip the shopper ?. I contacted customer support and they told me to read the pricing rules for each grocery store before ordering haha. I wont be using this service again, and I dont encourage people to do that as well. Such a shame !