One of the worst apps possible. I tried to cancel by sending email to support. I thought wrong to this k that this would take care of it. The only time a real person emailed me back is when I told my pay pal to stop all payments. Fitcoach then sent an email to show me how they have the right to charge. I have never had such horrible service. In the agreement, they get to charge you even it's for the upcoming membership cycle. Once it's out of your account, you are out of the money.