Well when I started to play this game I gave it a 5 star. As a long time player all I can say is the quality has went way down! Lockwood the publisher is just not doing the very basic stuff. I have pumped $100s of real life money into the game and now watch how my real life partner cant even get a basic password recovery. Litteral quote from email "it can take 48 hours for a reply" its more like 4 days. Sent info lockwood requested.