We are very unhappy with the app and the merge. I prefer SunTrust over the credit union because they have fraud alert and we can reach someone 24/7. This works well with my husband traveling all over the USA. We had no issues w/online banking with SunTrust. Every time my husband logs in, he can not get in or it doesn't recognize his phone. He is ready to go back to the credit union, so please fix your issues quickly or you are going to lose a family of 5 customers.