The game often cheats you of level progress. I've noticed that when on purple and red levels,nthe harder levels by name, that I will clear a.board and the game will say I have 1 item remaining. This has happened numerous times and it makes the game horrible to play because of it. The levels are often hard enough without having to use more lives to play a level that you Already won. The support within the game has ignored my concerns. I was told to screenshot the incidents but that's impossible.