90% of the time this app never works. You're stuck on the payment center/ guarantor access page. When this happens you can't make service requests because that option disappears on your dropdown menu. Even if you click on home and try clicking service requests you get directed back to the payment center. Wanna click on community wall? Boom back to payment center you go. Nothing about this app makes anything convenient. It just enables apartment complexes and their employees to be lazier thats it