update: now the game is running great. everything is running smoothly. my only drawback is no response from CS. sent a request and till now nothing. after the glitch as everyone calls it and you took diamond packs. when my son team an my team were returned to us the diamond packs that were actually earned were never returned. those were earned before the glitch. i know you can look at it and find out. but seems you dont want to. and hurts us as we dont have the packs now for craft.