I was charged for a subscription. I have the app downloaded; however, I do not use it and have not used it for more than a year. I was notified today that I was charged 69.99 on my personal bank account. The app makes it quite hard to talk to customer support. I had to search online to get any help, and even then, it was quite the hassle. I am still waiting for a reply from customer support. If I receive a refund, I will gladly change my review. However, they have an F rating on the BBB.