When I first got it and purchased the additional options it was working great after that it gave me nothing but problems and a lot of my memory is gone. I appreciate the person who helped me finally get it back. But 2 days later they expected me to pay for another year when I only had it for 2 months. So now I don't have it anymore because of them. But I wouldn't recommend anyone to give these people your credit card number. In my honest opinion there not trustworthy