I have been using the app for over 2yrs. In the last 6 months I've worked my way up too Gold, then Platinum. I can only access the workshops, because I get an email. None of the links work, so I can't get any perks I worked for. I've contacted support 4-5 times over email from various ways. The app, website, Twitter and thru the mktg class presenter, nothing! Except Twitter saying to email them. Nothing, again!!!!