1 star beacuse, this app is the worst app all over the media and ticket booking Id .I booked 4 tickets on 25.06.2021 for next day and canceled and then applied for refund ,till 6 months they just sent me ₹3044 in some installment out of ₹25,000.If you cancel tickets from this app just forget to get full refund...Worst app ever and bad service . And they didn't responds to your query just they will ask you for number of documents and when you will send they'll say send it more clear