First of all, it's a subscription based app that is $$$, but I liked enough to purchase the yearly subscription. Right after I did this, though, the "voice narration" feature stopped working completely for sleepscapes, showing the subtitles without any voice audio. I reached out to support, and they asked for screenshots of my settings (voice narration is set to "on," but still voice narration does not work). I sent that 10 days ago and received no reply, despite several messages. Refund pls!