So none of the ride-sharing apps are that great, but Lyft takes the cake for the least usable. I've never experienced so many drivers canceling or switching off my ride as I have on this app. I'll be waiting for 10 mins only to get transferred to another driver whoes even farther away, therefore extending my trip time. The only thing keeping me on this app is their partnership with Hilton Honors. Otherwise... It's Uber for me.