Customer support is worthless. When you start a chat, you get a message saying someone will get back to you later. By the time they get back to you, you're probably busy. So by the time you respond, a new person gets it, and they start all over again. You repeat the cycle until you give up. If you are crazy enough to follow up, they just start from the beginning AGAIN ( even though they claim they can review the chat history and I can still see all the messages).