Really hard to use.I know there was a data leak some time ago but now there is an excessive number of confirmations required before you can do most things. Was unable to use any of the vouchers due to 'unusual activity from this account' - even though it was functioning just fine for other things. Customer service is of little help (you get limited pre-selected menu of problems & solutions). Avoiding this app & Lazada in general from now on. There are much more convenient options out there.