Already stopped using grab, best decision. Now, I use other provider for transport and food deliveries. Been a gold member spending nearly 170K yearly on rides/deliveries. 1) Grabcar always takes the longest path even the destination is already near. 2) gives the slightest perks/discount you can never even feel 3) they stopped me from using grab credit as I hit 100K mark, I applied for verification multiple times and was never verified. 4) customer support never helped even a bit.