The latest update no longer allows me to download music onto my phone where I can use a native player (that I much prefer) to play offline. It says my recent purchases were downloaded but they do not show up anywhere on my phone, even when I search hidden files. Not only that, I spent an hour in chat with three different people only to have a huge chunk of my music library wiped off my phone when I was told to uninstall and reinstall the app. Frustrating!