Update: This is so bad we are uninstalling the physical thermostat and replacing it with with a non wifi one! Not user friendly. Extremely difficult to understand and reach, or even edit, settings. Settings only offer you a range of temperatures, not keep a constant temperature. It's too difficult to navigate the app to change the temperature if it becomes too hot or too cold so I end up just using the wall mount which apparently breaks the app settings.Support was also terrible and couldnt help