I've had to do multiple support emails just to see a clinician. The app logs me out and says it need to be updated, it's taken 3 days for my medicine to even be approved to be shipped and I'm still waiting for it to be shipped to me. The website won't even let me log in anymore even though I was signed in and using it less than an hour ago. And it takes forever to hear from an support or coordinators. All together has been a really frustrating process that shouldn't be.