BEWARE! Criminals will take your money and give you a hassle in return. I requested a refund ONE time for something I never got that I purchased, tried to resolve it with their customer support first, never resolved… then next TWO purchases I got an in-game letter stating because I requested a refund, they would just keep my money and STILL not give me the purchased items… so in my book they've robbed me 3 times, but according to them I got my first purchase, so they felt justified in THEFT… FT