Application presentation is fine. Customer support is an endless loop with no results. Been trying to get my tax info, they keep sending me the same responses and mentioning a drop down menu that doesn't exist. Being an IT technician myself professionally, and running a tier 2 work desk, I just see my problem being bounced around in pointless and nonhelpful emails. I used the mobile app, the web app, the website. Updated phone, pc, checked my plug-ins, restarted, nothing works.