Don't expect any customer service. I canceled my subscription and they promised to refund my money. Then, asked for a laundry list of things they needed. For example, they wanted a letter on bank letter head, not email, stating the money was sent to them. I repeatedly explained I didn't pay them through a bank. A month later, my credit card got involved and refunded the money. Their customer service is absolutely worthless. Don't waste you time with this site.