Please never book any insurance while booking hotels/flights/bus. Make my trip doesn't take any ownership. It provides some junk policy number & insurance provider. The policy number doesn't translate with the insurance provider policy number. I have paid for the insurance so many tines,but never had to use to use. But when in real need ,I made so many calls in the last 1 week to the insurance provider and make my trip. So far no one is taking responsibility of just finding the policy number..