Hello uber team, I need my refund for my last canceled order. I ordered pizza for a birthday party, Due to the app being stuck I see it loading for a long time, and it is not processing my order, so I cancel my order. and request a refund, and it says it will receive within 3 business days. But I received an email as my as Cancellation fee LKR 2,781.00 for an order I did not receive. I need my payment back, Please don't Stealing money from people.