I've written one-star but factual reviews three times, and they're both been removed. Time to change banks. Two months ago, my automatic credit card payment was paid twice. Truist "investigated" but couldn't determine what went wrong. One month ago it wasn't paid, so I had to pay manually. This month it was paid 3 times. My credit card balance is now negative and the app won't let me access it. This is just comically bad. Update: setting up autopay fails without any error message.