I order a sleigh bed and only received the footboard of the set so I have call JC Penny's three times to resolve the problem but they said they could not find my bed so I said lets reorder they said it is no longer available that they would have to refund my money but would only refund half until they pick up the one piece that I have so I look on there website they are still selling the bed but for less money than I paid what the hell !!!!