Worst experience of my life trying 2 order over the phone! Couldn't make order thru the app! After being disconnected the 1st time, the second lady pretty much talked me out of even ordering the dishwasher, then asked me what parts I would need to install it & I said it just lists a hose that I would need. She told me to take measurements and pretty much figure out what I'm supposed to need and call back later. She then proceeded to call me an idiot before she realized we hadn't disconnected!