If I'm on a different floor from where the nest is, it assumes that I'm not home and goes into Eco mode...cannot balance the temperature upstairs and downstairs...if internet is down, can't get it to work... In the morning when I wake up it is showing that I'm not home. If I sit at my computer, it assumes that I'm not home also. Default max temperature is 24.5. I don't need it to be so high...it doesn't allow me to reduce it to 22...it is more a headache than what it should be doing...very inco