Absolute nightmare. They booked me a hotel that was already full. So I show up to the hotel and was told I don't have a room. Of course Priceline already had their money and so did the hotel. Had to give 20 deposit to hotel. Of course Priceline like the hotel tells me I will get my money back in 5 to 10 business days. So I didn't have more money for another room and me and my son slept in my truck. I even told customer service our situation and tried to get another room at a different hotel.