I signed up for a year and my experience due to personal reasons was ok. I didn't plan on renewing and was just going to let this run out. However, today an annual fee was booked off my account. I have looked everywhere to determine if I missed signing up for a subscription, I cannot find anything related to my account. Based on this I give it a low rating as it's not transparent für the user. I also do not know how to unsubscribe. Not good!