It's raining bad customers lately. It seems they get a partial refund if they say they are not happy with the service. I've been a 5 star shopper for over three years. This year, the platform has been horrible and hostile towards the shoppers. We deserve better. I personally don't feel good when a customer complains about me to get an easy refund. It's time to move on, nobody should be humiliated by people looking for free items and service.