They dont give u ur money back in ur original form of payment they give u app credit spent 108 they refunded me 8 into my account the rest is in app credit ?? So they can but wont.their app has been having problems with restaurants as well and wont update u. Sometimes they don't look at the order and forget to pick up a drink. They pick up your order but never deliver causing the restaurant workers and customers problems. Some are nice/sweet some are just rude/entitled. Pls check who u r hiring