I'm having the worst experience trying to get the people through the chat to understand what I'm asking. All I wanted to do was upload a document. It's NOT doing it. No one has helped me & only keep telling me other things outside of what I ask. I'm feeling like majority of the people are incompetent! Only 1 person I've talked to understood,been tryingti get help since & NOONE HAS HELPED!! THIS CS CHAT IS A JOKE!! IVE CHANGED MY MIND ABT THIS APP!!! You NEED A PH# FOR US TO TALK W/PPL DIRECTLY!