Update: I would not use this app if I didn't have to. They don't relay messages over to doctors at all. Over a month ago I asked for a corrected dr's note There is no way to get in contact with your mental health professionals without routing messages through their customer service. If you have a question, want clarification, had a realization, then either give to their customer service to relay or save it for your next visit which is rare, so don't have any needs for a therapist I guess?