Worst customer service you can't contact them without going through the seller first. Sellers are unresponsive but they're given 48 hours before the app would allow you to speak with CS. I bought spoon and fork set for Christmas but some of the spoons have rust on it. And today I was charged the full amount but only received 1 item out of 4 items I bought from a seller's shop. I'm really not happy with the kind of service I've been receiving .