They are thrives! I've been expecting my refund of $6,704 and I've always gone through Turbo Tax. 6 years no issues. Now I decided to go with them again, but have it deposited into my Credit Karma account. The funds have showed up, only $4,804.15 of it, best part? They froze my account for over a week now. There is no getting ahold of a supervisor because they will not let you. They refer you to a "specialist" that will get ahold of me by email asap.