I do not understand how when my phone was "wamboozled" and I had no choice but to factory reset it. Why 4 months of pictures and messages and data pretty much anything that was stored in those 4 months were just gone? Yet I did not sign up for this app it downloaded bits self on my phone and snuck in Google 1 under the radar and together have kidnapped 4 months of my photos, data, all storaged info. Now my Email worked just fine to retrieve my info, data, messages, videos, photos and more...