I loved credit karma tax, this is just pathetic. I have never had so many issues filing taxes. I am told I *have* to do forms, but then the software has no way to actually complete them. I don't want to have to do taxes on my phone either. Every time I try getting help, they are rude and disconnect from the chat. I have to fight even to get a prior years data. This will be the first year I pay to file taxes somewhere else because of how clunky this software is now.