I have had a few issues with some restaurants and have had trouble getting in touch with driver care. There really should be an easier way to get in touch. There should be a feature for the driver to rate restaurants and to rate customers because some people really like to talk down to us for things out of our hands and all we are expected to do is grin and bare it. I have had many issues with one restaurant in particular and have always reported them to Grubhub, but keep getting sent there.