Horrible stuff. After years with iTunes, now Apple Music, thousands of songs purchased, my account gets hacked, email address changed, I get locked out. Apple Music verify I'm the legitimate owner of the account, but say they can't reclaim my account & advise me to create a new Account. Absolutely 100 percent THE WORST CUSTOMER CARE IN THE WORLD. The hacker gets to own my account & continue with Apple & they want me to create a account & subscription. Horrible. ZERO STARS.