I am updating my review from Dec 2019, & have downgraded it. This app has only gotten worse! I live in Western NY, today's temp is 29°, the app said my Escape started and once again it DID NOT!!!! I am seriously wondering why I even keep it on my phone anymore! It would be nice to have the option to upgrade to the indash Ford navigation. My vehicle is paid for still in phenomenal shape & very low miles for a 2018, it might be time to buy a different vehicle - by a different manufacturer!