Missed a payment and have gotten the run around for a month wit these people. It's ridiculous. Ive tried rescheduling the payment 3 times and it never goes through. Customer service keeps lying about when the money is going to come out, but it never happens. The last lie I've been getting is I don't have enough money for the payment, which is definitely false because I've been holding the money in my account. Havent been able to use the services since December since my account is still on hold.