You only have the option to receive a text message in order to log in. Frequently, Fidelity won't send the message so you can't log in. If you try it 3 times, your account gets locked and you have to call and go through a password reset. Even doing this still does not fix the problem if it continues to not send the text. It is completely unacceptable that this is not fixed and there is no other option to login.