While I made a hotel booking on this app without logging in, the money was deducted from my account but the status of this trip was not reflecting in the my trips section of this app where they were asking me to log in to be able to see it. I logged in but I still did not see the trip so I decided to check with the hotel and they said that they did not recieve any booking with my name. I have recieved no refund yet despite the booking not reflecting on the app. Customer support was not helpful