Fake App because there support team are not responsive if you write an complaint then they says it's not our policies. You can list bad hotels without any survey that is the policies but customer wants his money back then that is not their policy. Kuch nhi isse acha to booking banao to makemytrip se banao kam se kam support team to achi h inki tarah lootne ka kaam to nhi h. You guys please unistall the App as soon as beacause mene booking krke aisa experience liya h dete kuch or e h dikhate kuch