I booked a room from Oyo app and paid 1184/- online but after sometime I got the msg that my booking is cancelled. And when I talked to customer support,they gave me the reason that I didn't pay extra 62/- rs. In given time so that my booking was cancelled by their side and denied for the refund. If you're booking a room for some medical emergency, is it possible to check all the mail's or sms sent from them? And if they have policy like canceling the booking then they should have refund policy.