For some reason the add contact isn't working. Some of it isn't as user friendly as I'd like. For example: I want to create an autoreply message, but all the instructions in the help section, and online, all claim there's a "vacation" option to click in settings but I dont have one. So I read one can turn on that particular settings in an area called, "more settings," but I dont have that either! (Not online, nor in app.) And in order to reach customer service live chat to ask, I have to pay!