The site/app doesn't work well at all. I've been trying since Aug. 18th to get an appt. with a therapist and they just kept trying to change the time to something other than the 3 times they have you choose. Then that stopped and they kept saying the provider is unavailable no matter which one I picked. Then I would get messaged about an appt. I never made and didn't know who with a date AFTER the current date then I'd get messages saying I missed my appt. I tried contacting them but no help.