Netflix has updated my plan from basic to standard without my consent and also deducted the higher amount from my saved account details today. I spoke to customer care but there was no redressal. You have saved our account details that doesn't mean you are allowed to play with our money. How could you change the plan without the consent of the account holder? Dear team, kindly look into and escalate the issue because this is the matter of concern and refund the amount into my account.