The app is ridiculous. I have plenty of money in my uber cash and it still tries to take from my card. On top of not accepting my cashapp card, Google pay, or PayPal as a payment type when my boyfriend can on his app. Or it charges both my uber cash and my card?!?! I work early and schedule rides and it's unacceptable!!!! Cust service is a joke!!!! If I could leave no stars I would and I don't usually leave reviews like this but ridiculous is putting it nicely.