The experience is horrible. I ordered an order with them for h&m for $278.71. Went to h&m to hear they didnt receive the order and it will be cancelled automatically. On still seeing the charge on my statement, i reached chat support to be redirected to email to not being replied to contacting chat again to hear they cant refund or even transfer to supervisor to chat. Basically they ate my $278.71 without a burp for a mistake of their platform that they couldn't own.