Horrible app. I can't load the money I received onto my debit card. I can't refund it to the sender. I can't login to the account. When I call customer support in India they say there is no money in the account and they don't see a transfer. I think indians robbed me. **Update** they have unfrozen my account but I still cannot retrieve my funds. I cannot transfer it to my friends. I cannot send it to my bank. I cannot get a venmo card. No option will work. I'm recieveing poor assistance.