You need to have plenty if patience using this app. I would rate higher but from all the having to sign out just to sign back in to take an order. Or you get an order and it shows no distance, or how about having to take photos of the food multiple times because something went wrong. Then you have to have to sign in again just to take the picture again to finish the order. Automatic pausing the dash because I went off the app, taking to long to load order to view and it cancels. That's why no 5.