The drivers steal the food and the service pays you back for some of the lost value. I kept happening so I'm leaving the app for good. Also, if a store gives you the wrong order, and you leave a bad review because of that. Door dash will REVMOVE that review to protect the store! They keep saying my reviews are "violating the guide lines". Here is the last one they rejected. "Order was wrong in many different ways". Like.... if every item was messed up, what more do I need to say?