We wear hearing devices to HEAR. It is only fair that the developers of this app LISTEN. I have plowed through 5000+ reviews only to find the majority to be constructively critical but very negative. The responses are canned, regretful and apologetic and sometimes accompanied by an impossible-to-follow link to a URL that offers no real solutions. I have tried this app on both IOS and Android and found the functionality in Android inconsistent and incompatible with IOS. A REAL REPLY PLEASE!