With all the supply shortages I'm constantly taking extra time to look for items that are not there and replace them. I've been getting bad reviews lately because of it. It takes me longer to deliver batches and customers don't get what they want affecting my tip. I had over 50 reviews with 5 stars and it dropped to 29 5 stars which doesn't make any sense to me that I lost ratings? I went from a 4.9 to a 4.5 in a week and a half.