As an unpaid member zoosk will send you a notification telling you , you have a message , hoping you'll pay to read it , when you do pay and go to that message it's not an actual message , in most cases it's just a notification that they either aren't intrested in you or they have just read your message, very deceiving, and misleading, and also under Australian laws is very illegal under acma guidelines. And NO I'm not going to contact support to be told lies.