All the sudden the music I purchased won't download to my phone. Customer Service cldnt fix the problem after 1+ hours on chat with multiple ppl. Meanwhile, during the chat, all the music I purchased in Jan disappeared from my phone. Still in the Amazon Music App but not on my phone, says it's downloaded but it's not. I found an Amazon music forum and multiple ppl are having the issue since an update for the app. Will no longer buy music from Amazon until it's fixed.