Always takes long to long in even on wifi. Always says "under maintenance" sounds like a load of sh.. can't pay the bill if I can't log in. Update 2 14 22. Still under maintenance. Haven't been able to access account for 3 days. Worse customer service and app I've ever had the displeasure of using. Also don't make your Payments through the app. Will take a week or you'll get charged 7.95 per express payment. If you call in they will tell you a line of b s.about Payments