Don't Bother! After 4 years playing this game, I am about to give up. The developers do not listen to player feedback! Each new addition of content is worse than the last. You won't get anywhere unless you drop THOUSANDS of dollars to play. Most servers are dead due to the greed of the developers, and people who can afford to spend thousands a week. If you have an issue with a purchase do not expect to get any kind of customer service. Try a different game SERIOUSLY!