Tried to log in to the app and get a message saying my account is locked and to contact customer service. I call customer service and they informed me the only way to get it unlocked is to Uninstall the app and then reinstall it! I also have a payment scheduled on my account and the customer service rep wanted me to explain why my payment was behind. Very poor service on their side. I will be closing my account and advise others not to waste their time!