Google should have kept Hangouts for personal conversations and added Chat for more of a business platform. I had a family group chat on Hangouts and it was great. Then my mom and sister got forced out and told to get Chat. It's a terrible layout; there are no more speech bubbles, no green bubbles for your comment, and they are on the left side with everyone else's comments. Chat also doesn't have the iconic stickers we've been using for years. I'm upset and want Hangouts. Please keep Hangouts!