It only got 2 stars instead of 1 for me bc of the show selections. It's super frustrating that its the only streaming service that is basically impossible to watch a show all the way through in under an hr consistently. It buffers every 2 mins and takes forever to navigate the home screen bc that lags too. Tried the service number but waste of time. You would think if everyone was having the same issue, they would actually fix it or figure out a way to. No way people should be charged for this.