BEWARE OF TURBOTAX. They charge me $179 and refused to issue a refund even though I didn't use their services. I've been using TurboTax for the last 2 or 3 years. This year I started the refund process, TurboTax maliciously fool and showed me that I'd get $2500.00 for NY State refund. Then after I pay $179 for their service to file, that's when they showed me the real number which is that I had to return $1900.00 to NY state. TurboTax refuses to issue a refund. I already posted a review on Consumer Affair for them and will review them everywhere, including making social media videos for them.