Haven't ever downloaded/used this app or a couple of other apps for this purposes before. However, this app as well as a couple of others have repeatedly taken money from my checking account as is. Thing is that, I don't own, nor have I ever owned, or even rented an electric vehicle before . . . Yet, as of right this moment; it's been well over a month or so now, and I still haven't heard anything, nor have I received anything back for that matter either. Rather frustrating to say the least. SMH