This app immediately took my money and ran. I had appt for 1pm. I booked this on a desktop pc. It never told me I'd need the app on my phone until 1pm rolled around. Scrambling to remember my password, the appointment is ended and I'm charged $30 at 1:05. Called customer service and they swore up and down they could do nothing about it. Called the same customer service and they're having me fill out a refund form. Don't use this app, the doctors are impatient, and customer service lies to you.