I signed up on January 10, 2022, then canceled on January 12, 2022. It just wasn't in my budget. Since then, I have had problems. It was confirmed on January 12, 2022 by a coordinator, Jayvee R., that my account had been canceled. On February 11, 2022, Cerebral charged me $85. I immediately contacted Cerebral via their support email to request a refund and to explain my frustration that this happened. I still haven't received a response or refund. I'm really disappointed and angry.