I have many, MANY issues with the service. 1: the Xbox gold and other subscriptions are way to expensive. I paid at least 200$ just for Xbox live and gold. 2: the app is terrible. I try sending 1 message to a friend and it sends 5-10 copies of the message. And 3: even when you try to play a game without gold it STILL tells me to get gold. I tried creating a world on Minecraft and BOOM. Takes me to the subscription store. And many other issues follows as well. Just get a PS5 or Nintendo switch.