i suggest you screenshot everything... the trip on screen prior to accepting .. when you complete the delivery ... if app malfunction or freezes you'll need it ... Almost every time you have an issue with app & customer service states they must cancel the completed order to assist most 9 of 10 there will be a problem with compensation you'll either get partial or no payment...you will probably not get credit for trip either ...only thing they do consistently is apologize for inconvenience