The app keeps crashing. I have tried to login several times, this is useless! Trying to lower my bill by choosing a different bundle was impossible! Your prices are outrageous including all your absurd misc fees. I've been a customer for 15+yrs, you'd think you would offer some pricing deals. I guess loyalty doesn't mean anything to comcast! Also, I can never understand ANY of your customer service reps. Are ALL of your call centers located outside of the United States?!!! Absolutely horrible!