you don't get the prizes that you earn. My husband and I play the goofy game that they have each night and I used to at least get those prizes when I earned them, but now I don't even get those. I bought with gold, 4balls months ago, because I almost never get any chips on them, when I do it's only one or two, I am unable to use them because theyre still too weak and too hard to control. precise balls that are worthless so I never use they give tons of chip on. They try to force you to pay cash