By far the worst customer service experience I have ever had the displeasure of dealing with. $1000 phone stops working under warranty. They send a refurbished phone in worse condition. Stuck with 2 broken phones. About to be fired, can't navigate to work without gps. Promised $100 credit for the headache, that never happened either. This should be criminal... Keep ur money. Save urself the trouble. Everything is fine till u have an issue and need help. Try TMobile or another company. I will.