What can I say. The support Is extremely lackluster. Everything that you want is hidden behind a paywall. Developers are deaf to what the game needs(even though moderators will say thanks for the feedback, nothing ever changes). The game only panders to those with high-level credit cards and will spend $1,000+ a month. It's either spend months grinding to get it or spend $100+ to get it right away. It's obvious that profits are regarded well over what could improve the experience of the game.