I can't begin to describe the inconvenience this app has caused me. It has long load times; sometimes, it just keeps looping back to the login window, cuts off in the middle of a transaction (transfer), etc. Today, I got on the computer to access my account, and it says my email or password is incorrect. I have had the same info since 2014. I believe I will go back to USAA, where I should have never left. I'm highly disappointed in BB&T for the merge, but I understand business is business.