Just switched to outlook as it was preinstalled on a new phone. Not impressed. 1. No badge count by icon for unread emails. Once initial notification has been cleared the badge showing the total number also disappears. 2. Occasionally no sound notification for incoming emails at all. Missing way too many important emails that are sitting in my inbox, unread, without me knowing. What is it about Microsoft that they manage to be so useless and still make so much money? It's a mystery to me