Worst customer experience- I have ordered 2 items on Feb 4 - to be ordered for Feb 5 between 8 to 11 AM, one got delivered the other item has no clue where and what is happening, there is no call back no reason for the delay, I raised a ticket no resolution, this is pathetic Neither I got my item status nor I got any refund #STHH602622-S, can anyone look into