No customer service! Bought an Xbox that was never delivered. Due to an agreement between Stockx and FedEx, I cannot file a claim, only Stockx can. I have emailed many times with no response because Stockx apparently doesn't care I'm about to lose $800+ for a product that was never delivered. It's basically stealing! Update: Because they won't give me a shipper waiver authorization letter or help me file a claim with FedEx, I lost $800+. They flat out said they were not going to help. Save your money and go anywhere else for your items!