I booked a rental in December for Daytona. I was listed as primary driver. Things changed and my mother was going to be meeting the renter at the airport instead of me. I reach out to him and he explained I needed to cancel and book it under her account. When I done so it ended up being $95 more. I called customer support and explained the situation and told them it was still me (my family) basically and that I would be a secondary driver. Heck, I even used the same card. Of course no solution.