This is not related to the app but the customer service provided by pepperfry. One of the worst service ever I have seen. This is the second time I raised a return request but no response on that for a month now. Two years back too, I raised a similar request due to some discolored item and till date there has been no update on the return. Requesting helpdesk calls also doesnot help. Its like investing money on something you didnot want and forget about return.