I have been paying for this app for awhile now but my stepson was involved in an accident a couple nights ago. His car is totaled but the app never notified any of the adults about the collision. When emailed about the issue by his mother she received a sub-standard automated idiot response. Piss poor. I like the app but if the reason I have the app doesn't work what's the point in paying for it? Guess I'll just be using the free version from now on out. Thanks for saving me money!!