It would appear Ford still isn't reading these reviews. Same problems I've had with my Ford mobile app. Since 2013 with my bad a$$ cmax engri the best plug in I've ever owned beats all other plug ins out there, it schools my new escape 2021 phev cmax = 🚀 ship lol. They never listened to the fusion and cmax engri users it appears that it's the same thing here. Update got a escape phev and guess what this app still gets spinning beach ball of death lol 😆 🙃 😅 💀 not sure why I'd think id change