SMALL BUSINESS OWNERS do not use this app nor work with yelp. I run a massage clinic, and my agent talked me into doing a pay plan for marketing. Afterwords I recieve little to no response. The customers I reieved from yelp tried to call for a less professional massage. So I tried to cancel my plan through my agent. Yelp then made a $450 dollar withdrawal from my bank and has completely ghosted me. Now I'm in this awful legal battle.