This is the worst crypto app and customer experience I have had. I've been emailing support team and they are worthless. I'm supposed to get an email to confirm my account, which I never did. I contacted Kraken and they just tell me to sign in. How can I sign in if it's not confirmed. Then they tell me if I forgot my username or password to have it reset. That is not the problem. They keep saying it over and over but I know what it is. Completely worthless. This app sucks. Use a competitor.