Horrible customer service and app to use. Takes ages to get your money back when theres a problem, which is evey order. Ive used for years but im done, youve lost a customer to ubereats and justeat, both outshine deliveroo by miles now. Both deal with problems straight away, not over a week later and still having to chase it up and asked for the same information when its already in the previous correspondence. Its shambolic, finger prints in food or food with less than 24 hrs expiry. Disgusting.