Ok ... So Valentines Is already ruined and its not even here yet. So thanks alot ink ... No customer service availible .. Just a cute little form amd no response.. My daughter is now sitting and crying cause she cant open her package that arrived cause her brothers didnt get there yet .. But they were both supposed to arrive on Valentines day as a surprise .. Wow .. Cant even begin to explain it cause the app is all messed up and says the wrong things for my order statuses all say wrong thing