overall okay, but very annoying glitch on the app (android). When willing to contact a seller and require a refund it ask me to 'add a photo' which i've been trying to do, but the button doesn't work. As a result, i cannot send the message to the seller nor ask for a refund and i'm stuck with a product that doesn't fit me. In the app i don't see any option to contact Etsy for this kind of technical issue. Very annoying and doesn't make me feel like buying anymore on this platform.