i like the app it's easy to use but the problem is whenever im going to back up my phone sometimes the progress is not moving,stop,or error and another one is I can't back up when i have my lock screen on or i have password on my phone i hope you make the progress more easier and dont have too much complicated process needed just to back up data and make contact with you free because if ever we have problem with the app we can't ask the developer itself a question like we need to pay just to ask