It's terrible, has scammy design, it's slow and glitchy, and is not user friendly. Landlord uses this app as an excuse to bump up prices when half the building cannot use the app anyway. Entirely leaves out people who do not have phones/data to use on machines with no coin option. Does not work from any convenient distance that would make the app in any way worth it. Have to give your card info + location to some random company for laundry. I genuinely hate it so much.