They got rid of the cloud save feature so when I had to get a new phone and tried to port my progress and purchases I was unable to. So I contacted tech support, where they gave me the run around and wasted my time telling me to provide reciepts with transaction numbers to prove that I made the purchases in game that I clamed to have. I spent 6 hours doing that gave them the requested info, and they told me that they couldnt do anything to restore any of the purchases or time spent.