Wow just had a Wonderful experience with the customer support. I have booked a hotel was trouble locating so I asked him if he can connect me with the hotel He replied bluntly "NO" I told me you have to connect to some other operator i told him the other no. I got its saying we will connect you to our guest something team and it's automatically getting disconnected So after that I asked him can you please help me out with the location He hung up the call. His name was Sonu something. CH026910