I have tried to use the mobile order a few times. The first time I had to wait over 30mins for my food. The 2nd time I was double charged because they couldn't find the order even though the app already charged and I had to place the order, pay again, and get with my bank for a refund of the mobile order. They also let me select lobby even though the lobby was closed. I had to sit through a long drive thru to get my order. It defeats the purpose of using the app.