My experience is I have been playing just fine till today...against my better judgements I spent some money on this game and everything was fine till today I played a tournament and had like 24 kills and then have not been able to log into another battle and keep getting an error message....I have sent 3 complaints to support and done everything I can do to include reinstalling the game and still cannot play....I would appreciate it if you could refund me the money if I can't play anymore