Head quarters is less than forth coming to customers and cause most of the late orders. They lack communication with customers as to why orders are late. One customer accused me of being 6 hours late however I did not even get the order until 5 pm and it was delivered at 7 pm. Head quarters is telling customers that they will get their order at one time and it ends up not getting picked up till hours later. They also have unrealistic rating requirements one 1 star review will cause deactivation