I believe that someone at Mode deleted my review because it is not here anymore. Disappointing. Instead of trying to help your customers, you delete their criticism and avoid emails asking for you to help people with receiving their credits and instead send the same automated email. I'm to the point of deleting this app because of the unprofessionalism. I previously gave 3 stars trying to be nice because I still enjoy the app, but it is obvious that you do not truly care about your customers.