I realized recently that I have not gotten any refunds since January 16th to my bank. I hadn't been noticing until I started saving them. I brought it to their attention over 2 weeks ago and still haven't heard anything from them. Today when Wendy's sent me the wrong order, they wouldn't refund me for the order. So they have basically stolen from me. Keep a watch on your account. I have been a great customer for over 2 years. I cancelled my account and will not use them again. Be aware.