2 months now trying to get *Speech Services by Google* to do its english update. Contacted google directly to resolve issue. They politley told me that above app is not compatible with this phone. Which was an outright lie, mind you i had to give them all my phones info...explained my husband has same EXACT device but hasnt experienced this issue. Then they proceeded to ask for all my husbands info and phone info..i had already explained TWICE that we have the same device.Keeps installing itself