Create an account. Do a freeze. 5 seconds later I try to login again, and it says ID is wrong. So I say send ID. It's what I entered. Even did copy paste. I say reset password. Says my email doesn't exist but sends my ID to that email. Call for help and can't get a human. Machine sends password reset email to email I'm told is not attached to an account. No human contact available. Worst service EVER!!