AVOID! Support is the worst I have every experienced, both as a buyer and seller. If you need a refund you may have to wait over 30 days, and in my case I never received it and Mercari refuses to give more info or help. Payout as a seller takes significantly longer than on similar apps. I was charged extra seller fees for my shipping labels being overweight despite being scanned below the label weight. Mercari is the worst marketplace platform. Sell anywhere else instead.