Same here, latest update/date of birth screen, froze access to the game altogether, bonuses lost, time wasted and alas, never any compensations! Shame, the game was enjoyable and addictive though tickets cost are super expensive as you progress so making it difficult and extremely slow to advance unless you spend your money! Had to delete the game for now, was slowing down my phone and making everything glitchy! Sooo disappointed!! 😭😞