Having been relatively happy with this software for a good few months since January it has been virtually useless for both the BBC news and Iplayer which is my primary interest. Complaints to support made me feel like I was the only user suffering any problems with typical automated replies which were as useful as a chocolate teapot. Please do not reply telling me how unhappy you are to hear I am unhappy, I would rather you put your energy into fixing what is obviously a major issue.