This was a great benefit my company offered... While it worked. Now it won't update to show my hours worked, multiple chats, calls, and emails with no resolution. They keep "escalating" my problem and i keep*not* getting a response. My employer says they're doing their part, yet their support says my hours aren't being submitted. I just keep getting the runaround, and my hours haven't been updated in nearly a month. It's a pointless benefit if it doesn't work. Fix this!