I love this game and I purchased it so that I wouldn't have any more pop-up ads in the middle of play. But guess what...after purchasing they put out an update and now I can't start a single game! As an IT pro, I did my own troubleshooting and closed everything and cleared cache and then also cleared cache on the app. But when that didn't work I contacted their support. Well that was a mistake, now after doing what I was told to do I can't even open the app! What do I do now?