Been using TurboTax since 2017 and never a problem. But just like everybody else and their reviews, this year was a different story. I get all the way to the end with the last 3 steps to file. I pick review order and "pay with my return" and it loads and just takes me back to the same step, never get to 2 or 3 to sign and file. Talked to multiple tax representatives and they are beyond unhelpful. They ALL would put me on hold and never returned! One even laughed at me. HnR block here I come!