Just bought a brand new galaxy watch 4 and after a few hours on the phone with 3 different reps 2 being experts I still have a watch that won't connect. After reading comments about the updates and the watches not working, I'm going to return the watch. The wearable app, my Samsung account app and the smart tutor app all currently do not work, however I'm able to sign into my Samsung account through the web but it did me no good. Once last try is to turn Wi-Fi off and use data to connect