Since things have changed it has been very frustrating. The way the app functions is horrendous. I understand that things have to change but you've just made your service worse and harder to use. I had to get transferred to 3 people in order to be told the order could only be put through online. From the beginning make it clear whether it's carry out or delivery... Going through the whole ordering process just to find out that a zip code is invalid is very frustrating.