I spent last night in the hospital because following their fasting plan put me in a state where I could barely function. Knowing that my free trial would be up today I opted to sleep when I got home and planned to cancel it this morning. However, when I woke up the money had already been taken from my account. I contacted their support and was basically told that I am out of luck in regard to a refund for a charge that was 5 hours old to my Paypal. They remove negative reviews. Try #5.