The app is good in some areas, but lacks an appropriate way to provide feedback of negative service. My most recent order arrived missing ingredients in multiple meals, and the customer support teams solution was to tell me to make the meals without the ingredients and issue a credit small credit. As a paid meal service, if I was missing something I ordered at a restaurant, I would appreciate a replacement or in this case, another meal as I now will be wasting 2 of my paid meals.