Even when I have saved everything on my Google Play service, I have lost all my progress and am now down to level one. The new version even does not allow to login using the google play option and the support system is worst as they do not respond at all. Further, to your recent answer (i have tried many times to ask assistance but there is no response from your support side as well) another thing if we have previously save on Go Play services how can the recover the same if curr one on FBonly