Horrible. I have made several purchases and all of them keep getting stopped saying they are not sure it is authentic purchase. I have reordered, used PayPal and card and still keep getting stopped. I'm trying to order some items for sons birthday party and can't find them anywhere else to buy. So upsetting. The items aren't even big ticket items, all under £10. And there is no history in the app or online. Only way I know is received emails. Guess I won't be ordering off Etsy anymore.