Over the past week the app will not load anything for me. It shows a loading wheel on every page, and it won't open any feature when I click on it. I pay for this service monthly and haven't been able to use it. I have reached out to customer support, after 4 days of no response I msged them on Facebook. An entire day later they replied and asked my info to check my claim, where I got one email and nothing else since. Disappointed to pay for this.