As a driver and a customer. This app is really a scam. They upcharge everything, and charge outlandish fees. $10 extra IF I only tip my driver $4. I'm done with both ends of the app, they figured out how to screw both ends and they're the only ones benefiting. If they paid their drivers fairly, and didn't lie like their system is a "gratuity" system, only to benefit themselves, I'd continue business. Only ones guaranteed to make money Is DD themselves. That's the main reason I'm done.