i had my 2 weeks free trial, wasnt notified that the trial had run out, they just took the subscription, which as this moment i cant afford!! i rung them they said they would sort it! nothing happened i emailled them twixe, still ignored me! i will be seeking legal advice, i only wanted to cancel subscription and get my money back! they are rip off merchant, dont waste your money, the customer service is dreadful when you finally get through to them! wish i had read comments here before i signed