WORST CUSTOMER SERVICE IVE DEALT WITH IN MY ENTIRE LIFE. Now on day 6 of trying to update my phone number. I've provided all verification they requested... including a video of me holding a piece of paper with my name/date/account details and verbally stating the information and requesting a phone number change. They required this video be submitted in 15 minutes after they requested it, I did. They accepted the video. It's now been over 72 hours since then of them simply saying, "we will tell you when our dept changes the number, It could take up to 30 days." 30 days to update a phone number... a company with 3000 employees and nobody has the training and intelligence to update a phone number. What a joke. As soon as I get my coins off this platform, I'm deleting the app and never coming back here. Save yourself the trouble and go to an exchange that actually has customer service.,