U schedule a ride at 10:45 to catch a train. A nearby ride gets scheduled and just at 10:40 the driver cancel the ride and another ride gets autobooked which shows that it will take 25 min to arrive and at the end u will miss your train. If u cancel the ride it will deduct ur charges. Very cheap, third class and Poor facilities. I would give negative rating if that facility is provided by playstore for this app