Terrible customer service. When things go wrong (e.g. food not delivered) you can't talk to anyone. All you can do is use their chat service to be told that because the delivery driver says he tried to contact you, your order is cancelled/complete (though you still pay for an order that wasn't delivered). I eventually managed to get my food reordered, but had to argue for it despite having been a good customer until then. Customer service at deliveroo and ubereats is rubbish...stick to Just Eat!