They deliberately made it very difficult to reach out to customer support in case of any issues. No way to cancel if the order is delayed. I had to leave the house because it took 2.5 hrs for the order to arrive and I couldn't find a way to cancel the order or reach out to anyone for support. The only option was to message the delivery person saying I left the house and don't need the order anymore. He ignored this & left it outside where foxes left a big mess for me to clean up when I got back.