For almost a year now I've had issues with downloads, especially to an external device. If you do that, it probably won't play. Well MAYBE it will if you wait 10 minutes. It also sometimes logs you out when not on wifi. As in, right away. You could have been watching something at home, then 5 minutes later in the car, login! If you don't have data, like a tablet, then it's useless for trips for the kids. It's as if Disney doesn't want people to download content.