32 negative reviews since 2020 & here it is 2022 & the app STILL hasnt been fixed. The whole "contact support" thing is BS, they ask a million questions about my Wifi etc then ask if I can "borrow" someone else's Wifi?! What?! First off, no one is going to let me drag my non functional Anova & water bucket in there & give me their password. 2nd & this should really be first - it's NOT my Wifi that's the problem - IT'S THE APP!! It's Anova's lazy IT techs that won't or can't fix the bug 4 2 yrs!