I used to like the services provided by this company and never minded a little fee they would charge but of late, Airbnb strated charging excessive fees which only increases cost for the customer. Besides, they apply a service fee, a cleaning fee and probably in sometime they'll also introduce some new fee but as a customer, I don't get any services more than booking a place. What's worse is that the hosts expect us to Clean the house before leaving, so why a cleaning fee. Airbnb is a waste.