Worst customer support team. I booked trip but while pickup the driver is not contain my name in their list but in make my trip app shows ticket is confirmed with pnr no. i lost the bus. There is no way to contact customer support exective and no response from my query raised by email. Thumbs down. No email received and no action taken. I raises support query bus operation decined my ticket and i raised complain through app and after one days ticket getting closed with out any reason or mail and i cannot reinitiate the ticket also even no customer care no to speak and makemy trip apps asking about feedback about the trip. please take any actions this is worst experience in make my trip as a user problem in make my trip but user are suffering not able to raise a request also. please refund my money