Fix your app. The only way I access Netflix is the app and I've not had access to Netflix for over 2 weeks now. I tried uninstalling and reinstalling numerous times, it doesn't work. I keep getting "sorry we can't reach the Netflix service. Please try again later. (-1009) Well how much longer would you like me to wait, cause I'm cancelling if this ain't fixed and I am requesting a refund for the month I paid with no service.