Three complaints -- 1) handling of unavailable items is one star. One two sequential screens and tells you what's not available, and you have to hit the back button several times to find a replacement, there's no other way. 2) search function. if you search for multigrain, only 1 size of multigrain Cheerios comes up. But search for Cheerios, a dozen options appear including three sizes of multigrain Cheerios. 3) the app experiences a lot of technical difficulties preventing order placement