From a longtime V9 player who no longer spends: - terrible customer support, and no meaningful communication from the LN team beyond empty platitudes - lackluster updates, and updates we do get usually just add paid or diamond events with nothing for the free players or QoL updates - awful binding options; you lose fb, you lose your progress with no way to get it back - unfair server treatment; highest earning server, forced to pay for items other servers have for crafting, feedback ignored, etc