This app has the absolute worst customer service I've ever experienced in my life. They literally repeat the exact same textbook answers like it's a mantra and will not communicate with you. My kid's didn't even get their invite bonuses despite both being new customers and meeting all criteria within the allotted time frame. I got the same answer repeated to me over and over. Even chatting with a person on this app is as useless as chatting with the bot. Edit:I've tried three separate occasions.