I signed up with my marital last name, the name on my social and driver's license, but when I looked, my last name was registered as my maiden last name; which meant I couldn't prove my identity, so instacash was denied to me. Finally got my name changed, which was difficult; it took several calls to customer service where I was told there was nothing they could do, until finally someone fixed it for me. As far as I know, everything should be fine now, but still denied. They won't tell me why.