If there was a lower rating than 1 star I would have given that. If you expect this to work longer than 6 months you will be sorely disappointed. Blue Link is a waste of space on your phone. Apparently if you have a piece of plastic such as an insurance beacon, ezpass, or anything else at all on your windshield it gives them an excuse for their program to be completely inoperable. "Customer service," and "Technical Support" are by design absolutely no help. Don't waste your time or money!