My fiance drove for this company. He had a 4.9 rating and many positive reviews on his page. Then he dropped his phone and had to aquire a new phone and new number. The nightmare began. No where to reach them. My fiance went through my son who also drove and he found a way to reach them after many failed attempts. The language barrier was terrible. Hard to understand them. But they said they would cancel Old account and issue new account and transfer my Fiance's info to new account. Didn't work.