Traumatic. After playing since launch date, investing time and money in this game, they banned me for an offense I'm not guilty. 5months and cash went to ash in an instant. A lot of falsely banned account due to whatever reason, like wrong refund, 3rd party apps which I was banned for though I didn't used one. They banned legit players who spent money and time falsely but they cant solve the Bot issues which surely do have that 3rd party apps. Highly not recommended