If I could, I would give facebook 0 stars. Got hacked last summer and tried to get my account back since then, but their customer service is nonexistent, so it is basically impossible. Apparently they dont take into account if the hacker changed the password, email, and phone number for 2FA. Also for some reason, they didn't accept my ID the first time and the second time I tried, I never heard back. I have so much more to say about this situation, but sadly there is a 500 character limit.