Would be great if they offered buyer protection. Should you happen to be out of town when an item is delivered and it's broken, damaged, junk, wrong item, any of that and you're out of luck. you have 3 days from delivery to leave seller A review or they will give the seller a positive review for you. you can't even leave a bad review if you open your item on the 4th day and it's garbage, you're just SOL.