So many things suck about this app, truist, and customer service. 20 years with suntrust but that stops now. Locked out 3 times of my bank card to hold for 2 hours. I'm on hold again today for weird fraud charges on my credit card... 60 minute hold times to talk to someone in the Philippines everytime.... I'm sure I will be in the wrong dept again... even going to the branches is frustrating because they are stuck with the new outsourcing solutions made by truist.. I didn't sign up for this.