Trash company and customer service. Avoid at all cost because their rules are so vague and then they won't tell you what you did wrong. They'll say handmade items aren't allowed (doesn't say it in the rules they send you though) but have 2 MILLION listings under "handmade". When you get flagged they don't even look at your post to tell you what's wrong. There are a dozen other apps out there that are better if you're a seller so don't waste you time here. Mercari is 100x better.