I tried to order online and it didn't work, so I called and the machine directed me online or to the app. I downloaded the app put in our order, went to check out, put in my gift & credit card info and got an error message. I trouble shot the issue for a bit and found out that the order wouldn't go through with gift cards. When I went to pick up the food the gentleman at the window said that the gift cards not working sometimes in the app is a known issue.