I use this service once for the first time and be sure I will never do it again. I still quit mad that i had lost 300$ for a night that I didn't even spent their cause of the condition of the airbnb. The owner was a liar. I called for your help and didn't even get a full refund when its a first experience. I'm a flight attendant and be sure I will share word of this experience. At least in hotels you get to change room if the one you get is bs. Be aware of their poor customers services.