When I first started using Go Puff, the app was great and service was fast. Things have definitely gone downhill. The app is so glitchy, it borders on unusable. Sometimes it is unusable and I just don't order. And my last several orders have been awful. Significantly delayed, crushed items, rude drivers. At this point, I'm done. My current order is still not delivered, well after the promised time and the app is such a mess, I can't get a clear update.