This company is a DISASTER & so is their app! Overpaid my bill on 02/03/22 (COMPANY:FPL OF NORTHWESTDESC: ONLINE PMT CK#: CKF99348901) yet was charged with LATE FEE (Bill was due 02/10/22). They will NOT answer the phone n continue to disconnect calls! TOTALLY WORTHLESS APP - TOTALLY WORTHLESS COMPANY!