as expected, amazon is just a name! But no interest in giving a 100% service, from all the reviews and complain i have no more to say but to agree to them. app is bad, service is bad, CS are bad in communicating as well and the worst thing is they will not do anything to provide the best service even though they have all the information about the costumer, Late is late, its okay to them. they will forcr you to cancel the item.