Update: happened again 02/11/2022 01/09/2022:"Trying to answer" I had just downloaded the app & was watching the instuctional video when I got a real call. The lady asked me a question & my screen was black & the screen read "trying to answer call" with a blue loading wheel. I was so excited to get to help someone so quickly but so sad that the call video didn't connect. We could hear each other. I just couldn't see anything. Fix this please. Seems like a lot of people are having the same issue.