So I downloaded this app... and went to create an account with my personal email address that I've had for YEARS,mind you, and it said account already existed with email address, which I know is false because I've never made an account here! However, I did click forgot password, checked my email and it comes up some very funky name that's not even a name... And I tried to do the customer service chat with the representative, I got the autobot from hell blah blah blah this is ridiculous!!!