Update: Now, it's February 10, 2022. I'm STILL a basic member! I paid for ELITE Membership over a month ago. All I have gotten out of this is 3 different emails that's supposed to be support haven't done anything! I upgraded from basic to a six-months ELITE membership. That was over a week ago. I am STILL a basic member. I have sent multiple emails about this. And, I have uninstalled and reinstalled. But, same problem...basic membership. Please refund my money if you won't upgrade my account.