Well, it worked for one day after not working for six days. Back to Invalid Password/Username today. Their IT department and customer service has got to be the worst on record. Please don't tell me to call them again. They are clueless. Talked to someone in their insipid IT department this afternoon, and after trying to reset passwords again and again it still does not work. I asked for a refund and was told they don't give refunds even though I paid for 6 months of service and received one.