Cancelation Policy is a joke. I used Cerebral temporarily after I lost health insurance from my job. Now that I've been able to get an in-person doc, I'm struggling to cancel my cerebral subscription. They only allow you to cancel by sending a request via email, and they REFUSE to help you over the phone. I've sent 3 emails and haven't received a response, and they're trying to bill me again even though I sent a cancelation request weeks ago. They're on time when they want their $85 though.