It can be said would any doubt that Foodpanda is using a fraudulent business model to exploit the consumer of Bangladesh regading the advance payment system. They've not included any hotline (Customer Care) number in their App. So, if you face any issues regarding your order or payment, simply you are helpless. You can just complaint and they will just say you sorry. Even if you use their app, never ever pay them in advance through your debit/credit card or any digital payment medium.