I always wanted to try the premium.. there were some issues like routine streak count not accurate.. I tried contacting them few times, I heard nothing back. It is really hard to get to the support team to address our issues. Recently I did sign up for trial despite the unreachable nature of their support, in hopes that premium subscription would have better support. One of the session got downloaded and I couldnt hear any audio. Sent a support request. Lets see if can reply to improve my stars.