Just bought my new buds quite comfort earbuds after returning the sound II earbuds for meditation in Bestbuy. Let me tell you, I asked before I bought the sounds earbuds If I can also listen to music n use for calls on my phone. The rep. stated yes.. I couldn't even download the damn AP for 2 hours. I did my research last night and decided on the Quiet comfort earbuds which had great reviews. I again have spent over an hour trying to download the app. NOTHING!! STILL DOWNLOADING! Return