I have been using this app for over 3 years and after a LOT of purchases finally earned the top Red status, only now suddenly have been bumped to the bottom tier, have zero purchase history, no favorites for menus or locations and every time I open it I get an error message stating they're "Opps, sorry twe can't serve you." Umm, please let me know when this will be corrected and my Red status put back, and my favorites returned. I feel like I have been massively defrauded and swindled.