Truebill’s success fee is paid UPFRPNT x12 (in the annual amount). For example, if they are able to save you $20 a month off of your cable and internet, and you choose to pay Truebill the suggested success fee amount of 40%, you will be charged 20*.4*12 = $96 UPFRONT (40% of the $240 annual savings) BEFORE you got charge for your bills for the year.