I have used this app for a long time. I have enjoyed it up until this past year. I'll have things sitting on my account pending for months then be told I need PDF proof of the transaction. After months of showing pending. The only thing I usually don't have trouble with is when I shop at Walmart. Every other rebate, especially when you shop online through the ibotta app, never goes through & then when you ask for help the only thing they want is PDF proof.