Not sure what happened to this app but it doesn't work now. I've uninstalled it and installed it on both of my devices (several times) without any success. The app just loads and loads, then gives me an error msg. Just trying to make a payment! Now I have to go to the local Macy's-which is not local to me- what an inconvenience. Thought that was the whole point of of a mobile app, to make it convenient to its customers. Please fix your app.