Real scumbag hours-- when you cancel by turning off automatic renewal you have to cancel twice or they keep charging you You click the button that says 'Turn OFF automatic renewal' and that's not enough, it brings to a page that looks like you cancelled your automatic renewal, says you need to pay by x date to stay active, but there is another button on that page that says 'Turn OFF automatic renewal' and it's only when you press *that* button that you actually stop payments. Scumbag tactics.