I have used them for 6 months it's a service through my insurance. It took 2 to 3 months to get established and now 6 months later they sent me an alert to refill. Now they are bugging my Dr about something that's already on file, but yet it's connected to my insurance which they already know about my history. First insurance that had me wait forever I have to use my local pharmacy. They take forever by the way. Would not recommend!!!