Good until you run into a problem. Their customer service is average and not as good as doordash, and it is not as intuitive to find where to chat with someone. 2 stars due to having multiple orders cancelled - waiting 30+ minutes, then getting a surprise cancellation, or the app shows a restaurant is available but order gets cancelled a minute after I put it in. It is way more reliable to order directly through the restaurant than from the UE app.