I love this game but after being subscribed as a VIP for months it suddenly wouldn't allow me to access VIP features. I contacted the devs and got nothing back so I deleted the game and reinstalled which meant I lost all of my game progress. A couple of weeks ago it happened again and I'm unable to access VIP features. I contacted devs and got an email back asking me for further info. but have not heard anything since. The game is great fun but support regarding issues is very poor.