Hello, I'm changing my review I was a lvl 23 player I purchased the xm-21 for 99$ two days later my account started over to lvl 0 with no new xm-21 that I have just per Purchased , on top of all the other pass purchases. I've contacted you guys through email, but still no one has gotten back to me at all. Okay, I have submitted my receipt and attached my GPA.. you guys Do not respond to me through emails anymore. You have took my MONEY without giving me a refund.