The service is going down the drain. I was sending money to my mother, a transaction I've done using Wise for the last 2 years at least 7-8 times. They are running "checks", I can't cancel the transaction so my money is stuck. Their customer service is unhelpful and vague.The funniest part is that one of their chat agents didn't even know that I've submitted the requested info to them, so seems like it is a service where the departments are all in their own vibe. Do not use for intl transfers.