Love some of the functionality, however for what it is the fact that it's so incredibly inept at handling the teen/parent logistics. I can't see their meds to refill and they can't refill from theirs. He even has shared his record with me and still no ability. Because of covid and they are overwhelmed and it's really awful to have to call 4A refill. But if you go to the pharmacy and you ask for refill they ask you to requested from your doctor. It's ridiculous.