This is a 5 star app, with a 1 star level of compassion and empathy from the founder and marketing team. You want to know why homeless people take their chances in -30c weather rather than hearing a sermon, these people are why. Almost mindless enthusiasm, steamrolling obliviously. Do yourself a favour and get updates through the app. Give a burner email address if you have to. If you are currently struggling or have ever struggled to make ends meet, never interact with Ff by email.