My February flight to Peru was canceled because of covid-19. I didn't cancel the flight they did. I was told that if the travel agency or the airline canceled my flight that I would get a full refund within three months. Update, it has now been over a year and they were only able to refund me from one of the airlines, they said the other requests had been denied, but they don't even show me any paperwork from the airlines themselves saying the refund request has been denied.