Every time I try to use Truist Mobile app there is a new problem. The SunTrust app was so easy to use, user friendly. This app is terrible. You can't do everything on the Mobile app so sometimes you have to go to the website for certain things, the tax documents, to fix a creditors name, etc. Now I can't even get into the Mobile app in my iPad or iPhone because there is supposedly an update. However, when you click update it doesn't work. Nothing but problems and more difficult to use.