I don't know what "performance enhancements" were added during the most recent update. But rather than improve the app, it's now ruined. Shows take forever to load now, and the audio volume is so quiet, that even if I raise the volume all the way up on my smart TV, it barely makes a difference. Sounds like it's time to let go your current devs, and hire some competent ones who are familiar with bug testing prior to update launches, because your app is broken.