Once upon a time I loved USAA. Now I can't get a live person let alone my money which has been charged. Absolutely love 💜 USAA. I was on my way to work, stopped in 5 lanes of rush hour traffic and, you guessed it, a 16 yr old smashed into the back of me. So all the first responders stopped by. I got a ride to the hospital in an ambulance with lights flashing 🚑. I was fine but by 2 p.m. that same day, my car was towed to the repair shop and I had a rental car in my driveway! 😊