I've played this game for a little while and made it to level 48. For some reason I couldn't log into my account and asked customer support for help. Since December 2021 and I haven't been able to recover it, all because I haven't made In-game purchases and don't have any receipts. This game is for teenagers, so there is little possibility that a teenager will be able to make In-game purchases, which is my case and so I'm unable to get back my account because I can't produce a receipt.