2nd time in several years where the app completely stops working, can't buy tickets and can't change my information, the only fix is to uninstall and download the app again, a really old and critical bug that hasn't been fixed. Route suggestions make no sense except for making more money, just because I'm close to zone A the app tries to route me through that zone in order to force an ABC ticket when all I ACTUALLY need is a BC ticket. The UI is really impractical and clunky to use.