My app keeps crashing on the game loading during match up and whenever I restart the game it is still hanging up on the game load after match up. I get penalized for AFK behavior but it was not my fault. After the game and I got penalized that is the time the app works smoothly. Please review your "appeal" portion because it is irrelevant now for this kind of situation. And please FIXED the BUG of the game that get us Hanging or crashing during games. This is becoming stupid now.