Not here to say about the app itself (not entirely but honestly, sooo many bugs). My experience - I believe, me not getting any matches despite being in here for 3 whole years is my own fault for not being born attractive. But getting ditched, or even worse: getting ghosted, leaves people dubious of their future relationship chances, this is where the app should appear and try to motivate or at least sympathize with the person. Dunno if anyone agrees to this idea but I think it's pretty crucial.