Recently started changing our home to away despite us being in the house. Says it's due to 'inactivity' so I've disabled nest thermostat presence sensing but it is still happening. Gone through Google's online troubleshooting but no joy. I've had several issues on and off since having to use this app over just the nest app. Finally got it working recently and now it's broken again. Really disappointing from a company as large and tech savvy as Google.