all I've had is terrible experiences with this app and the customer support system is basically not an option unless your order has already been marked as delivered by the driver and even then it's a huge hassle to fix any problems you've had with the order whether it's missing items or it never even being delivered, and about their whole address system is awful too as my partners phone autocorrected out address to an actual word and we can't change it at all, would explain but not enough space