Order isn't placed until you arrive. You can't place an order in advance at all. I have been sitting in my car with screaming kids for 15 minutes, waiting for my order that I placed 30 minutes ago - except I didn't order 30 minutes ago because it doesn't get placed until you arrive. It's an order of cookies. I know it takes time to bake them. That's why I want to place the order in advance! It used to work until the app changed. I'm very unhappy about this!