Customer service treats you like trash. If their game glitches and you loose characters they will do nothing for you. They are so greedy they wont even give a few scraps of food to show they at least give a dam about you but they would rather do nothing for you, Its actually insane. If you dont believe me make up a problem and contact customer service. And just beg for a few scraps of food or wood just to show they care and that would fix the problem on your end and see what they say....