No stars... I am a first time user. And i wish i never used gemini to begin with. I spent over $20 in conversion fees, because of how the system is set up. There is no option to transfer from one coin to the other. You are forced to buy one, convert to usd, and then purchase the other. Very confusing setup when you are ready to withdraw your money. The verification process is ridiculous when trying to make a withdrawal. Now im waiting for customer service to get back to you. Very disappointed..