I have waited a driver named Gustavo since 5pm and it's 6:51pm and no service yet it shows making stops elsewhere. I called and was told he would cancel but all he did was pass me on to Lucero. And she tells me too bad I have to cancel the service and pay the additional 45 pesos. This is the first time and I've waited too long and my card has need charged already with 251.79. this is ridiculous!!