I have only been able to use this app. 1 time after that it has not allowed me to use anymore. It tells me what my balance is and that's it. I'm disabled and being able to have my items delivered is a necessity. I will lose my benefits for February if I'm unable to utilize them. Last month no problem, however for the last 5-6 days I have not gotten anywhere with it and I do know how to use my phone without help. It's imperative that this app does what it is supposed to do ASAP. Sure not only 1