It has been and continues to be the worst experience I have ever have with any rental agency rides share program ever. As a matter of fact the worst business customer service I've ever dealt with In my life end of story rent a car anywhere but here they rip you off, even when they are at fault when to the BBB and filed a complaint. Run away from this app and company horrible people. Would to post the emails I've got from them, they made the decision before anyone even spoke me. Garbage