They can hold your order ransom. I set out in the mobile pick up for over 30 minutes waiting on my food, couldn't go inside to pick it up because the lobby is closed, when I call the store they just say they haven't gotten to it yet. Then when I do get my food it's cold. I will never use this BS app again. Tried getting feedback in the contact us part of the app, but it will reset and send you back to the main menu.