Trying to schedule an appointment on the app is a nightmare. You put in your ZIP code so it tries to send you to the closest one without any regard to the fact that you needed a same-day appointment period and the center that it sent me to was closed 3 hours of frustration also the password requirements and the fact that it won't even remember you're registered name is ridiculous it gives you some fingerprint option but even when you turn it on it doesn't go that route or doesn't show you how to