I don't think that both the uber app and the uber driver app are dummyproof enough for anyone to use. Especially the uber app. Whenever I accept a request and make my way to the customer, somehow I always end up getting the wrong address. I don't know if it's the navigation system or the customers fault for giving me misinformation, but either way, both need to get fix. Another issue that doesn't make sense to me is the rating system. Why can't I see any feedback from 4 or less star ratings?