The experience of CashApp taxes is absolutely abysmal. Wanna import your tax info from Credit Karma (which operated magnificently) so you can find your prior AGI because something happened to your copies of your prior returns? Too bad, bucko. You'll follow the prompts, and then the app will bug tf out and simply return you to the "You Did It!" page. Also, in your searches for help you'll find that actual support for the tax side of cash app is non-existent, so your only recourse is a review.