Went to customer service with a problem, and the agent helping would not listen. Was not rewarded my spins from a group treasure event because I could not log in. I told the agent this, and was told there was no issues on their end, and I wasn't entitled to anything. I spend money often on this game, and have been an active player for a long time. To be treated like this by customer service is disappointing and made me no longer enjoy playing.