Worst company out there. App went down and phone support lied. I cannot preorder now, the phone and accessories are sold out. Phone support provided zero assistance or remedy although they said they would the other day, now no. Samsung has not addressed this or even given any statement. This is pure frustration and anger, for lack of care for customers. Wasted my whole day yesterday and today, to still end up nowhere. Yet there's no where to even get actual help. The app is STILL crashing. POS!