Find another alternative to UBER. Their service is horrible, and totally dependent on a very limited app to try to resolve any issues. Impossible to actually connect with a representative from the company. Have been over charged and incorrectly charged for cancellation fees when the cancellation was not my fault. Instead of refunding the incorrect charge, it is still there, even though the app says it was refunded. It's always a gamble as to what type of driver you will get. Some have been nice, professional. Many have been totally rude. Uber also does very little to insure rider safety regarding CDC and county practices regarding COVID.