I'm fed up with AT&T and smartphones!! Several visits and info stop by after VA appt and first at store. Let person know what told to get and reasons. After 3+hrs., Intermittent help, a bag of items and a payment I left for drive home. Found I had an Android, NO booklet for help and very frustrated!!!! Been with you for over 20 yrs, no problems. I put my trust in you and now very very unhappy. It's 12:30 here have to go. Back by 4:30. HELP!! Hope problems can be resolved. Trying to be ++!!