Cannot give anymore stars because the service has not changed. As a customer I cannot understand why the services provided cannot be an easy process. It seems like the pharmacy delivery does not know what the process is. I cannot get them to deliver at all unless they get permission from who knows where. It's so confusing that it's very stressful. I cannot always get anyone to deliver my medicine period. They state that they do not deliver. FedEx does. I should not be the one to set up FEDEX.