There really is nothing special about this particular App. The Amazon Alexa app does the same thing. The biggest problem I had with this app is that when I had to change my phone number, the app would not let me change it. Now, we are in a position where our ISP is doing away with email and once again the app will not let me change that either. When I reached out to their "Support" I received the most bizarre answer. "Only the user who originally registered with the email address can change the email address, and the user who originally registered with the mobile phone number can change the mobile phone number. Since you originally registered your current account with a mobile phone number, changing your email address is not supported." When I pushed back to say that the number in the app had been mine and the email address was mine, I received another bizarre response: "Sorry for the inconvenience, account replacement only supports the same type of account replacement. If your original account is a mobile phone, you can only replace it with a new unregistered mobile phone number as a new account, please know." If you have to change your phone number or email address, you are going to be S out of luck because this company apparently doesn't think you should be able to do that. You have to set up a brand new account, reconfigure every smart device manually and then link the Smart Life skill to Amazon Alexa. All in all, it is a royal pain in the A. All because they did not put in the ability to change personal information even though their email response seems to indicate that I should be able to change it, but am not.