Hate that I didn't know about the $2/mo. Charge that happens after a free trial otherwise would make the whole thing useless... After the trial ends you can't use the video part of the doorbell. It just sends you a notification that something has moved in front of the camera. Garbage. ABSOLUTELY HATE THIS DOORBELL - look for other products. Update: This is definitely THE worst doorbell product out there. I pay a monthly fee to see the recordings but it doesn't even work! Errors everytime