Booked 4 tickets from mahabubabad to secunderabad payment was done in fraction of Seconds and tickets us under waiting list we waited till eve and we received a message your tickets are cancelled and refunded of 199 was initiated but actual amount I paid 477 My question is my tickets was not yet confirmed then how can u apply cancellation charges I didn't cancelled right? And I even don't have option to talk with coustomer care in call Worst app to book tickets better chose other options.