Last year I spoke with customer service and the said they had an update to "fix" the app... This is not fixed. it's just as bad as it was before the update.. super unreliable can't watch the 24/7 recording because all it does is load.. load load load.. it's embarrassing to have a camera that's supposed to help keep your home safe. I have to literally keep backing out of the app just to do anything. It's horrible and y'all should do a better job on "fixing" this problem..