Changing my password for this extremely slow website is pretty much impossible. It tells me to verify my pin then continue other website. When I click to make a purchase it takes be back to enter my password have done have. Because it just tells me to enter my pin again to access my account. I go through the same thing each time but then I'm locked out of my account so back to square 1.. I have not made a purchase but have tried to for 6 months! The phone is no longer on sale by that time!