I've been a PRO user for years. I contacted them and I got an auto reply saying the zeros thing is a known issue and they're working on it. For weeks? Come on. What didn't they contact us paying customers before we contacted them out of frustration? As a PRO user I'm unsure why anyone would pay for something that doesn't work, to a company that raises their automatic charge about 33% each year, and not tell us of an issue before we tell them and then get an auto reply that they know. Bad news.