SHOPEE IS PRO SELLER AND DOES NOT CARE ABOUT THE CUSTOMERS. I've been loyal shopee cust and had so many purchases this past 2 months alone. I was both brave & stupid to buy a P10K printer here which turned out to be defective. When I processed a refund, it took almost a week and no update. Worse, their CS kept on providing turnaround time which chages every time I ask for an update. They LIED! I WILL NEVER USE SHOPEE EVER AGAIN. It's a good thing Lazada has better options and customer service!