Much of the app is bad as an app (e.g. busy and not intuitive) but more in how Walgreens itself is among the worst companies on the planet. Commercialization is everything, genuine service a joke. All they steer you to is to buy and pay more. Try to get the app to stop pestering about refills way before due or automatically, try to find how to remove an old med. They make it easy to refill or order x by accident. Try to call your pharmacy without four extra menus and adverts. Horrible.