Example I bought tickets they said my tickets would be ready in two business days I checked after 3 not ready, I had to call found out that there was never a ticket and if want a the same tickets i would have to pay double the original price. I told them to refund my money and they said okay it would be credited back to my account by Nov 8 its still pending. I highly suggest not using this company this is third party and the make promises that they have no intention of keeping.