I am very upset with the game right now 4 days ago I purchased the 9.99 package of diamonds and it never gave me my diamonds. I emailed them multiple times. On 3rd day they ask for proof it came off my card. So I showed them still nothing. I also was 1 snippet away from getting my flamingos I spent alot of money trying to get them. Last time I tried to buy one it kept kicking me out. I ask them and they said I should have tried harder I guess. So please don't spend money on this game.