Pepperfry has started looting their customer by making the process painful 😖 If you buy something from them you are forced to take it. They will keep you waiting for 3-4 weeks to pickup the item. If you still have energy left to follow up then you will receive a call from them that "There will be no refund or exchange". They simply say that it is not from us, it's from other merchant so if product is damaged then there is no liability lie on them. Wow !!!!