"Support" is a joke. I upgraded my phone a week ago and have spent the better part of that week trying to get back into my account. 3 emails later and still no response. Tried both phone help lines... Another joke. Just tells you to use the pointless "help" link on any FB app or website. And then goes silent. This whole support system is the biggest S#!+ show ive ever had to deal with. And still no luck accessing my account either. Thanks facebook.