Apparently my previous account is still active so therefore my credit disappeared I've been tossed around like a Hand Tossed Pizza from Domino's and I'm relatively sick of the incompetent customer service like instead of helping me they'll send me a number and then act dumb when the have a terribly bad customer that cusses then out I mean no shite if they can't figure what's going on and kept in the dark they'll be in this mood with this company forever!!!