Just went from 4.5 stars for the Stash system over the past 12 months down to a half a star. Impossible to transfer money from smart portfolio to make other investments for over a month. DON'T USE SMART PORTFOLIO!!! Lost money and still getting weak attempts and repeatedly responding to me the same way. Terrible customer service, trying to connect with someone is a joke for help. About ready to close my account and MOVE my investments somewhere else. Sad, I thought that I'd found a winner!!