Since the app launched a few years back, there's been a huge dropoff in quality and increase in price. Now, on top of that they've added a 'feature' to get priority delivery at a premium while paying standard delivery costs often results in food arriving cold. All that said, I've also more recently dealt with increasing numbers of orders where items are wrong (especially from gas stations) or just missing altogether, which has me suspecting businesses hope people just won't complain about it.