I don't know if it's just the website was it incompetent people that work for Texas benefits (i.e. SNAP benefits). I've had items that were time sensitive that had to be viewed and reviewed within a certain period of time and they were never even reviewed a month and a half later they give me a sanction and it says because I did not submit the information is requested and it sat there on my screen in their app waiting for the review the entire time and it didn't matter the sanction stood...