Brother made a reservation. Sent me a link. I signed up for account. New account email not allowed to look at reservation. Tried to get assistance '24 hour chat' -The chat is a bot. Don't waste your time. Uninstalling worthless app. You don’t have access to this trip It looks like you’re logged in to an account that’s not connected to this trip. Try logging in with a different email address. I am using only account I have made following link vrbo set me.