You get 1 star because it's mandatory. First I asked to speak with a person. Was told there is no number to call. Red flag. Then I inquired about why my account is overdrawn and never got a clear answer. So again I asked to speak to someone because texting isn't getting my issue resolved. Needless to say I received the same standard answer and my account is overdrawn AND I can't cash out. Funny thing is I just got paid Thursday, cashed out the same day and today they debit that amount right back