I only give FedEx 2 FED UP stars because every time I have a package delivered, I have to go out and find it like a hide & seek game. I have a place right by my front door that USPS & UPS places my packages there. I have called FedEx Customer Service & filed several complaints about their delivery drivers for the placement of customers packages when I have specific delivery instructions that theirs drivers DON'T FOLLOW. I have had packages left on my steps & they're too lazy to walk up. FED UP