First, I my email and password were being rejected. I called support and I was told they are working on the issue, call back in a few hours. Now stuck on insurance verification screen. Called support and he told me to pay out of pocket (no insurance) and wait for refund. I requested a promo code instead and I was denied. I agreed to self pay. The guy was rude and couldn't wait to disconnect my call. It he had stayed on the line I could have told him the app forced closed after payment.