The developers do very little and mostly nothing when there is a glitch and you lose a lot of troops or resources and ultimately a LOT of money spent growing your troops. I just experienced a glitch in Huns where my troops were supposed to heal after the event. I now sit with a 200M power loss that will cost hundreds of dollars to replace. That's money I won't spend a second time. I'm not the only one so they can bank on a class action lawsuit coming soon.