I'll report people for verbal abuse and intentional feeding (or obvious hacking) and it always just tells me "they'll be severely penalized." Plus everytime there's a new character, they're always super overpowered and take forever to nerf them. I get wanting to keep the game fresh, but adding a new hero every month is ridiculous. They don't even fix the heros from the previous updates before throwing in another broken one. Also, I always end up getting 3 noobs and opponents get masteries.