No matter what the initial wait time says, it has 100% always been 20 min, at the shortest. Typically, a 15min wait & drive ends up taking 25min just for the pick-up. I don't mind having to wait, but when I'm trying to make it to work on time, I NEED actual times, not some made up BS. Not impressed at all tl;dr - Figured I'd try Uber once, but it's been terrible... Going back to Lyft. Much more accurate pick-up times & almost always cheaper.