Poor customer support. Been playing this game for more than 2 years and spent alot actually. X6 is the max u can go unless u spend money and earn extra dices. Even so the max u go is x50. No additional benefit when u are already at level 400+ Rewards receive is so small that doesn't even compare to amount needed to upgrade. Max dice roll 80 even at level 400 is just not enough. I Couldn't get into my account as they we updating. When I try again the next day. It was reset to level1. No response