Terrible customer service. I was reaching out for tech support for help restoring and syncing messages when I got a new tablet. Turns out the app wasn't synced in like a month. Got two emails back over a few days with absolutely NO help. You would think they'd at least be apologetic and say they were overwhelmed or understaffed like I understand with the situation but no. At least the automated emails from Jenny keep coming. So much for being a pro subscriber. Uninstall.