They keep sending me emails to TELL me I have an email in their app RATHER than sending me that email?!?! Stupidest system ever. I can read the emails ABOUT an email on my computer, but there is no way to read the ACTUAL email they are emailing me about on my computer or their webiste. I have to go use my phone. I guess they just want to track us/get personal info/metrics. I use the app and read the import messages: a 3rd and 4th copy of 2 texts they sent in 1 minute when my vet had phone issues