I have the same issue as a person listed as Kelly Su posted on 2/16. You recommended that she post her issues with the technical department. I would love to get some positive feedback to help resolve the issues she had described. Map app starts out well, but degrades rapidly! While navigating a highway it will begin telling you to turn left or right, turn around.... you name it. The arrow is off to the side of the highway , kind of running parallel to my to my route. ERATIC at best!