This is for customer support....game isn't bad IF it is working. I have had issues here and there but never have received any customer support. Just figure out how to work around or fix the issue. Currently 5 days now I have a ghost crew blocking my ability to play the game. It thinks I have a crew out so I cant rob resources or fight...I can't move my mansion and probably can't participate in guild wars. 5 days I have waited for a response......