What a joke. I got a new phone and went to switch my accounts to my new device and apparently none of my information exists now. I had it bound on Facebook and play games and my Google. So 3 possible recover options. The only way they will recover it is if I verify 3 purchases I made for the game. I don't even think I made 3 purchases but I have lost months of play time on this because of this stupid requirement they need. This is just a cash grab tactic to make me start over again.