The application is no good and you can take that textbook tap this and get help report a bug that's a joke bad software when you have a system that has bad software until you fix it it will always be bad and for the lady that has to trim the video I agree but yet let's let the Verizon person say just tap for help and report a bug that's a joke and I'm giving you feedback you understand that young man I used to build computers as tall as me over 30 years ago my friend did software have a good day