I purchased $40 worth of high end mascara and primer from seller. Products advertised as new. Products were used. I spoke to ebay DID NOT refund I was stuck with unusable products to dispose of for the seller. They did not care lengthy time I have been an impeccable customer to them. I never needed their help before and have spent loads of money. Now I use eBay to look for products and I purchase elsewhere. It's no longer safe to purchase from ebay I won't chance losing money an additional time.