Final Crash, I was seeing others complain about not being able to cash out on their rewards. One of the players in my alliance got compensated and told not to update. Well I got neither and a few days ago when upgrading one my buildings the system cheated me and said I had to update another requiring more resources. That same day I purchased two packages and one was to give gems to my alliance members. It never came, I submitted a ticket a week ago, now I can't get in.