Just pathetic no way to actually speak to any customer service because they are well aware that they are ripping people off in the name of charges on cancelled bookings and by seeing the other Reviews i am not the only one UPDATE - THE LINK THESE GUYS SEND AS AS USELESS AS THEY CAN GET STILL JUST TAKES YOU BACK TO THE APP WITH NO WAY TO REACH THE CUSTOMER SERVICE OR ANY ONE FOR THAT MATTER FROM MAKE MY TRIP THIS APP AND IT'S TEAM ARE COMPLETE SCAMMER GUYS BE AWARE WHILE BOOKING ON THIS APP