I use this app because its my only way to use the machines at my apartments. The app loads slow half the time, but does its job more or less. I really hate that I have no choice but to use the app which needs a minimum of $10 to reload your account funds. I liked having the option to use quarters because hey, sometimes you don't have $10 in your bank to do laundry, all you have is pocket change. It's made doing laundry even less accessible when you're struggling to make ends meet.