Don't think just because your recognized as a platinum member you will be treated like it! Your encouraged to play games for points, than used said points on game, but they don't tell you the difference between what your getting with your points. Your lead to believe that your spending points on credit for a game, to later be charged out of your bank account and told that your beat on the money and the points because you purchased a coupon, not credit on your game. No refunds, no real help