I have worked with Instacart for over 2 years off and on and never had an experience that needed more than 20 minutes with support to resolve. Now, I've been unable to accept batches that show up in my list for almost 3 weeks because of a bug. Instacart support has done nothing to help except for telling me tech support will handle it and not to worry. I try all the troubleshooting steps daily to no avail. Multiple updates have gone out on the Google play store since and none have solved it.