Buying process was easy but dealing with them with the paperwork and some of this people are so mean and rude the customer service especially in Houston number they don't even try to help you and there's a time limit on that you need to print the paperwork within 24 hours and make sure one thing everything has to be done before you get the car because they didn't put no front plate bracket for my car and I called and Silver Rock they make you run around between both of them customer service bad