Used to be able to use the app before the mandatory switch. Now I can't even get the app to open and when I try to change my password, I don't get a code or anything. Waited on the phone for hours with no pick up and now my app is locked because of too many attempts to get in because it keeps asking to change my password. App sucks. New card works fine but everything else is just awful. Been a suntrust member forever and ive never been more frustrated.