Don't be fooled they don't actually have support. Yes there are people that answer their phones/chats, but no techs that can actually help you fix a problem. They waste your time to wear you down so you will go away. I've been waiting 5 days for a call back after my case was "escalated" because there is a glitch in their "limits" so I can't acces $ to make buys. On Twitter they said to answer them via an email link- it tells me it may take 15 days or more if they're backed up to get back to me!