The service itself and content is ok, but the app is unstable, and crashes whenever I binge watch. In addition, this paid service is loaded with ads. Before and after every single episode, making the service incredibly frustrating and annoying. As soon as the pandemic is over I will cancel it and focus on better services. This is just not good enough in 2022. Too bad customer satisfaction doesn't mean much to Amazon. Money talks, and greed controls the world.