Horrible horrible horrible!!!!!~ I wish i never bought this machine!!!! the design space never works and when it does it is for one project. Then i have to uninstall then re install. I have had my machine for a month, and it already does not work. It will no longer cut. I have not used anything except paper. good luck trying to find help online you won't find ... they tell you to turn machine off then try again. or try to install updates and even uninstall design space then reinstall it. Really. when you spend this amount on something you shouldn't have to put up with this. I am so mad. do not buy this machine!!!!!