They don't have a form for an estimate. One of the basic base forms in most businesses. There is a difference in QUOTE and ESTIMATE. I cant even edit the quote form to make it an estimate. don't bother with the online help either absolutely useless! tell me that they can by the end they say they can't, this has caused me problems with potential customer! Platform is not smooth, for editing forms and setting defaults for the forms. I guess they will say.... "we will pass this on to the "team".