This service was fine (counselors were very nice) until they told me they don't take my insurance despite accepting it at sign up and then charging me $75 for medication they didn't even send to the right pharmacy. Once i found an in-network provider, I cancelled the service only to be charged another membership fee the following month and sent a request for reimbursement, only to have them not answer a single email. Had to dispute and issue stop payment through my bank. Buyer beware.