Spent a lot of money on purchases and had one incident where a purchase was not made intentionally and they acted like they couldn't do anything about it. Terrible customer service. I think they give prizes to people they want to instead of actually doing drawings like they say. To big for us little guys. Don't waste your time. Has glitches and will reboot or freeze in the middle of spins. They sent me an email today that said, Very Important, open immediately, it said, "I'll be out of off