It always seems incredibly difficult to try to print anything, so I almost never bother and I wish I hadn't bought a printer. EVERY time I want to print, I have to change settings. A4 and Black & White SHOULD be the default settings NOT Letter and Colour, which it ALWAYS reverts to. I downloaded BOTH apps it said I needed, and neither seem to be of any help. I am able to print things, but only very occasionally with so much effort it isn't worth it. So I have a printer that was a waste of money.