Absolutely horrible customer service on the phone. I had to update my membership number online spent an hour! Without it getting fixed. On top of that the customer service lady, who was tending a baby while she was talking to me! Wanted my social security number! And like a fool I gave it to her. The next customer service person I talked to Said there said there was no reason for her to ask for it. Then I asked to speak to a supervisor and she hung up on me before we even started.