It is a scam! No customer support available! Call keeps ringing and chat never works their agents are all occupied. Reply to mail never comes. My return pickup got cancelled by the Delhivery which says it is due to quality check failure. Whereas there has been no pickup so how will there be quality check failure? Have been mailing them for 20 days and being told that they have arranged for urgent pickup within 24 to 48 hours. But no ones comes. Seems like a ploy to expire the return period.