This app sucks @ss.... Only reason I need to use this app on my phone is that Spectrum still cannot support the DVR feature on the Samsung Smart TV. And the phone app always (!) keeps looping recordings at intermittent times. No matter how many times I reboot my phone or in/reinstall the app. And I'm forced to use their Cloud system since no cable service is available in my subdivision. Shame on you Spectrum. Shame! Update 02/23/22 - this app still sucks @$$.