Was forced to get a new dvr box and was assured by 2 associates that I would be able to control my dvr through the app which was very important to me. And yet of course it does not work. Infuriating since I constantly use the app for my dvr while in home and away from home. Not being able to so is not a option for me! Now I'm told that feature doesn't work with the newer boxes! Why wouldn't the newest boxes not run all the features you are supposed to have access to? STUPID!!