Terrible returns experience. I've got a smartwatch fitbit sense in which GPS is not working. Amazon/Flipkart has much better returns policy. For some reason they would like us to connect to the brand for return/replacement. Then why are they even retailing. The returns team is intended only to close the issue not actually resolve it. They don't contact you, but say your number is not reachable and while calling they'd just say template things without trying to listen to you.