So badly want to love this game but its not even playable at this point. Currently taking well over a week to respond to tickets, despite commenting on reviews/tweets asking people to raise tickets so they can investigate "right away". Game rendered unplayable with every update. Cards required to automate desks are non-existent. Happily playing the event until suddenly can't get into it anymore. No rewards from events last 3 times.. no support from dev.. such a shame