The new app is pretty awful. The previous fastpass was much much better, I'd even be happy paying for it, but only being able to plan one thing at a time had us running all over the parks and glued to our phones rather than spending quality time with our kids. We're done with Disney, I'm glad we went, but I don't feel the need to relive and PAY for that level of headache and complexity. But the parks are great and the guest services teams were seriously kind and helpful managing that awful app.