I've been playing the game for a long time. I received the monthly participation event package last month. I didn't get my epic cintamani stone written at the event and my email was not returned. I don't know what to do in the game. there are also an excessive number of players using bots and no action is taken against them. It's extremely difficult to improve in the game because of the boots and we're not given the sprit we get. Our account is closed when we receive a refund.