very bad experience of railway booking. 1AC tickets showed a confirmed ticket but RLWL 1 . It never got confirmed and auto cancelled after chart preparation thats 4 hrs before journey and MMT informed me just 30min before the journey. There is no personal touch no customer care numbers to guide.,very poor coordination and misleading information rather not giving infirmation in time bt Make my trip. NEVER do online Bookings that are on waiting list . Better to book through a local travel agent..