I used this app to do what most do and get a cash advance. That part worked out great and like any other app I have used before. However, I decided to cancel the app since I didn't need more service. To do that, I had to have a full conversation over email lasting over a week, asking me about transactions in my account and personal info. JUST TO CANCEL. It's not the biggest deal in the world, but I don't have mental space for that. Other apps don't ask for that. It left a bad taste in my mouth.