Right now not having a whole lot of luck with hp printers. I returned one , got a replacement and returned it too. Got another of the 9010 series returned it because of printhead problems . Got a replacement for it seemed to be doing fine then it starts to go offline for unknown reasons. The phone help is sketchy and you have to really work to understand the accents of the phone support. I'm not being xenophobic , it's just the way it is . I know they probably know their stuff.