There are plenty of issues with game 1. Bugs 2. Developers getting greedy. Most new heroes release are getting lesser shards. In the past, new heroes release can get up to 4 or 5 stars easily. Nowadays, only a mere 3 stars. 3. Events like the one that are currently running, Mirror Image Milestone event cannot be completed (total 40 levels) unless you pay at least Usd350 to get it done. Without paying, you can get upto level 34 only. 4. During the last Thanksgiving event, we were sold lootboxes.