Not enough gems or to many gems required to get a character *edit* the game is slowly improving but the fact that you can spend 350 dollars and still not get any new characters is crazy *edit* yea I think it's time for me to delete the Game I've had to fill up evert single banner, maybe if netmarble gave a special animation when you get the characters than it would make me feel a little better but for rn my wallet is hurting.