UPDATE: I've had Top Pro status two quarters running now. Done everything Thumbtack has recommended. I do make money but on a good month I paid 10% of my monthly profit for the direct leads. In my slowest month that went up to over 50%. The most aggravating thing is how many users take "Pros" for granted. I get ghosted by one in four leads. It's maddening. Yes, people are idiots. But Thumbtack is profiting from that at my expense. I'm looking for other ad options. Thumbtack's just not ideal.