Worst customer service ever. Only responds through emails, they copy and paste all their answers. Horrible platform all around. If the hired pro has an issue they get a copied and pasted answer just like the customer does. They take your money up front, before they know if there is even a pro available for the job. Pay the pro the minimum while charging the customer a premium so the app makes more than the pro. Look at the responses in the reviews copy and paste just like the custome services.