Contacted support multiple times asking for refund for missing items. They gave a coupon instead. You realize that forces your customer to order again and they lose much more to order one single item? Every order they manage to miss an item. It's like a endless scam. They can keep the money. I'd been loyal to BK as my favorite fast food place for a long time. Now, I swore off BK for life thanks to this app and their terrible support.