The app is poorly designed. The purchase history section does not provide all recent orders, and some appear duplicated. The chat with customer service is frustrating through no fault of the customer service team. Specifically, you can not leave the chat, or it closes, and you need to go back into a queue. Yet, you can not get support without accessing information from other sections of the app as well as your banking app and emails. Ludicrous. It's one of the worst shopping apps I've used.