The game is bipolar. Some days it will open, other days you can't even open the game. I can only open the game once a week if im lucky. I've tried troubleshooting the app. Removing and reinstalling it. I've tried playing from different devices such as a tablet and laptop. The game still has problems opening up. I'm so happy that I've not dropped any money into this game. It's absolutely annoying and it's the worst playstudio game EVER!!!