I don't think it's right that customers can give low stars with no feedback and if its about items being out of stock then they shouldn't be able to give us low stars! We can't help the store is out of items they want and shouldn't be punished over it! Not only that but less batches are coming through and the app has been freezing. ALSO the company needs to have a way for us shoppers to CALL when we have a problem it's time consuming texting over an issue we have!