Everything is good except you can't read the text. On a computer, it is ok. On a tablet or a smartphone, you can't see the text even at maximum sizing. There is no way to expand it so that defeats the purpose of a tablet or smartphone access. The flowcharts are not readable. Only the text is. Yes, you apologize, feedback helps improve, blah,blah, blah. Reach out to us directly, yada, yada, yada. How do you give the app negative 10 stars?