Ordered a pizza and it said it would be ready by 12:20 (I ordered at 12). I arrived at 12:20 and I waited in restaurant for over 30 min before my pizza even made it into the oven. It ended up being after 1 pm that my pizza was finally ready and then they made it wrong. The app didn't seem to take into account the fact that there was a large bulk order of pizzas ahead of mine when it gave me an arrival time.