Loved this when I first started playing it. Unfortunately, I spent money on it and lost my progress when I got a new phone. I contacted customer support and I couldn't get my progress back, but they said I'd get a bunch of gems, logged in and now I'm at 0% progress and no gems? Tried uninstalling and reinstall with no change. I'm not starting over and not spending another cent on this. Sucks, because I really did like the game but now I'm uninstalling it. Kinda feeling ripped off to be honest.