This App needs better programming. The WEBSITE is a thousand times easier and a time save to navigate, search, and purchase. UNFORTUNATELY this App is NOT user friendly. Although I signed in using the same sign-up as the website...it did show my points accumulated however 1. did not sync my previous purchases 2. search button was unable to bring up what I asked for (although PetSmart carries it and available on their website. I'm uninstalling this app. Will come back when it's user friendly.