Support is terrible. I had one issue with UE delivery, that was all. Their app is so terrible, too. My redcard section of the app is frozen, I've contacted support 5 times and the issue still hasn't been fixed. I've uninstalled/reinstalled, restarted my phone, the app continues to freeze the redcard area. The app also sometimes goes unresponsive. It's sadly the only delivery service that's popular in my area. I wouldn't deliver with them if I had another option. TLDR: Save yourself the headache