Well we wanted to be able to check on our two dogs wile we were away ! It was very difacult to set up it took sevrel times to make it work ! We have had to update software several times already ! And every time we have to do that it stops working for a while and it takes several attempts to get it to go again we're very disappointed in the software ! All we wanted was to be able to check on our dogs but they offer so many extra things and I think that's what the problem is keep it simple !