When it works, it's great. When it fails, it crashes and burns. 1. The driver was sent to a different address than the one I put in. 2. Support chat is bad. Leaving chat to get the order number means going through the bot again. I can't even copy/paste the order from either the app or my email - manual transfer of data again. 3. My order is late and in limbo, and there's nobody to talk to about it. Found a well hidden "Chat to Us", and they said the order was delivered, contrary to the app.