Oyo initiated a refund to me and promised to refund it in 7-14 days and it wasn't refunded and when I asked them about it they said they have initiated refund and it'll take another 7-14 days. They are scamming people and hoping we wouldn't ask for the refund back. The cleanliness and the infrastructure is beyond poor and horrible maintenance. They call you many times for feedback but there's no proper customer support. For couples, there are nice star hotels that accomodate you, DONT USE OYO!!