This is a bank that "can't" provide a basic 30-day official transaction history PDF. Literally every bank can do this, except Novo apparently. My lender won't accept a garbage, unbranded CSV and now I can't close because of Novo. Their support was a joke and just told me to wait 4 weeks for a statement to come out. Seriously? What kind of a solution is that? If you need to do anything beyond transfer money here and there, go to another bank. You'll get screwed when you actually need something.