WORST CUSTOMER SERVICE EVER Experienced in my life!! I feel regret booking a rental car through them on express deal! I have used in the past to book airline and hotel bookings. I feel regretted for recommending my friend to book a rental car and wasted over $800. They have very absurd policy that don't have an option to change the reservation, it's total ripoff of the money. In addition, the customer service was very horrible and didn't even care about customers concerns! PLEASE STAY AWAY !