The app is trash. It might work 1 or 2 times out of every 10 you try to use it. It just says "looking for devices" and freezes it finds nothing, and so you can't use the remote until it "finds" your TV. Im sitting about 3 feet from it and apparently it can't find any signal. So originally tried the app bc my Remote broke, but it's so terrible and hardly works. I did myself a favor, and bought a replacement remote off Amazon for $10 and I'm deleting the app. Customer service is also non existent