I never had any issues with the app until now. I've been having a problem with someone that keeps trying to use my cashcard for games on their Xbox. I have no way of deleting my card from their account. I reported the card as stolen and got a new one sent in the mail. Few days later, I got charged again. How? I contacted customer support and they confirmed that ordering a new card does absolutely nothing at all. As long as someone has your old card's info, it still works. Not cool