God awful. No way to contact any support, change your account, delete the account etc, just keeps saying to 'send us an in-app message' with no apparent means of doing so. Edit: they have replied to this review telling me to use the non existent contact methods in support, or their website which lists addresses for drivers, wannabe drivers, or the police. The only purpose I can imagine them serving is, probably a good employer of you want a customer service job but can't read.