Feb 2022: app still not working. Unable to login. Keep getting the following error: [403] Sorry, the resource you want to access is forbidden, so this request has been refused. If you have any questions, please contact the administrator. ※ WIPV2USPrd_....... Contacted support. Waiting for them to debug the problem. Looks like the App is unable to authenticate on Android 10. Oct 29, 2019: Samsung support advise that I enable cookies on my browser for their app to work. Which I don't like to do.