Deserves 0 stars. Cannot get into the app to do anything. Website is just as bad telling me I don't have permission to view any functions. Can't call either because it tells me I don't have an account and hangs up when the box is sitting in my living room. What a joke. Talked to someone in Twitter who was even less than helpful. Kept going around in circles while never addressing the issue at hand. Worst internet provider I have ever had. Verizon is getting left.