The app is glitchy and not intuitive. Virtual queues are no longer available, but they are still part of the app. Lightning lane availability is very complicated, and misleading. You can only reserve one ride at a time; you will not be able to reserve another ride until you have ridden the ride you have reserved. Also, lightning lane sells out; despite paying for the option, it is taken away if there are too many park goers. You can only use lightning lane with the app. Map works though