I use to really enjoy playing this game (fan since the old PC days). For the past few years this game was my daily go-to... I even paid for VIP. About 3 weeks ago I found and issue with my current level; there is a block you HAVE to dig in a place where you cannot get to it. I contacted support who said they were having issues with the levels and we're fixing it. I checked back multiple time and get the same "they're working on it" runaround. 3 weeks of no play, and no refund on vip I paid for.