Horrible game experience! I have won prizes and there is nothing customer service can do to provide me a tracking number for my items after 20 days without any info if they have shipped.. I paid for the VIP FREE SHIPPING, i have bought coins.. and I have emailed support for them to just tell me to wait longer and there is nothing they can do.. dump money in...but no product to get out of it!! Don't waste ur money or time downloading this app!! Failed business!