Thanks Lowe's, I got a push saying to rate my recent purchase... I was leery because I haven't purchased, so I went to check it out. I am now an exclamation point ❗ instead of a name. All my history and records are gone. There better not be anyone in my account online because no one has the card but me. I am beyond pissed, not gonna call because it will be a huge automated wait game with generic questions & answers.