I did give Google 5 stars when I first encountered the app and began using it on all of my devices, even at school; now I'm somewhat disheartened how the app continues to crash and won't allow any updates... also, none of the 'help answers' in the 'help section' of the apps menu work at all... I'm totally, utterly, and completely exasperated and I've been using Chrome since it came out... can anyone help?