I gave imvu 1 star because imvu is not for anyone under 18 because of the adult features (Access Pass). Plus there are alot of bullies who troll & harass people exposing user's real life, trying to bring them down. Doesn't make for a good experience. There's a lot of drama & pettiness too. Customer support is not very helpful & very biased when it comes to reporting people who harass, stalk, & bullies others. Imvu won't accept screenshots as proof of the harassment & bullying.