I was glad that they added the account recovery option. But the process is prone to banning of the current account you used while recovering. The devs banned 2 of my accounts for "attempted phishing", and no agent from their company can be contacted regarding this matter. I was just trying to recover my lost base years ago, not all information about my base was right but in does not mean I am not the owner. Supercell added help and support but all we received are answers from bots.