I've worked for Instacart for months and up until recently it had was great. I had pure 5 star ratings, then suddenly I get three 1 star ratings in the span of 2 weeks, and I know all of them were unwarranted. I reached out to IC and they refused to remove the bad ratings even though none of the customers gave any justification for the ratings, just left them. It's unfair, now I am considered "below average" and rarely have orders available to me. IC let's customers ruin my earning potential:(