Yea, it's just not good. Comparing tracking numbers from email and app this app does NOT provide real time updates as advertised. This app deceives you. Example being, my package says "it's on its way". It means on its way to its next location, not destination. The only thing it does good is to provide your online orders in 1 place, rather than numerous emails. The dev team just needs to hire better programmers and it'll be 4/5. Right now, the algorithm is sub par to what they advertise.