This whole system is totally worthless. It's next to impossible to rely on any information. For example, heating pad . . . I looked online within the Healthy Benefits section which took me to Walmart. I found an "eligible" heating pad. When I went to Walmart, I scanned the item with this app and it said it was NOT eligible. N.O.T. - So I come home and looked in their so-called catalog and it does indeed list it. How can a person trust a messed up system like this??? MANY items that I went to purchase as an "eligible" item.and when I check out, Walmart says it's not. And just try to talk to a human. OMG! Those kids on the phone have zero clue they are dealing with an older set of people! There are no benefits here, only aggravation.