Update 3: From 5 stars to one in a year. That's an achievement! The video constantly freezes at the beginning of the workout. None of the "solutions" posted on the website worked. The support is silent for several weeks now (and yes, I AM one of the paying customers they claim to "put first". Update 2: I do wish for the option to preload the routine. The app keeps freezing a couple of times at the beginning of the practice (10-15 minutes into the routine).