With this many users having the *exact same* problems (podcasts dropping midstream, vague error messages, non-responsive touch screens, episode loading glitches) for a good while now, & the ridiculously unhelpful copied & pasted "Sorry you're having issues. Please contact our support team..." (insert directions here). I'd bet a whole dollar that the vast majority of your market has, in fact, given feedback via the app. SO JUST FIX IT. This is a HUGE platform, make it work. Hey Spotify! I'm back!