Received a year subscription as a prize from a work Christmas party. Went to redeem it and it says code already redeemed. Customer service sent me the partial email that activated it, I told them it didn't recognize it and provided the only 2 email addresses I have. They did nothing, told me to contact who gave me the code. Clearly someone else has stolen the code. Deactivate it and give me a new code. Customer service failed me. I do not feel calm.