It's an awesome app. If you didn't forget to pay the bill (lots of personal stuff, it happens) but God forbid you do!! They literally cut you off from everything including the app!! How do you expect people to pay?? Even tried through my phone and the bill pay number!! People should still have access to the app! Thank God I have comcast for tv, found my ancient laptop and was able to pay you greedy bas+@rds!! Might have to switch cells as well, bill is way cheaper for same services🤷‍♀️.