I've been playing for about 2 years and had tons of emojis that I've earned, won, bought. Plus I had tons of coins & gems and I just purchased a challenge pack Feb. 1st( that I'm not even able to play now) then my game crashed and I lost every. I've contacted support multiple times and no one has responded to me about fixing the problem. It's been over a week now since I've been able to play because I refuse to start all over with nothing after investing so much time and money into the game