The customer support part is terrible. The app is useless if you have to chat, both answers your requests, 'live' person never helps. I am constantly pushed out of chat when try to so anything (attach photo or see the order number) and then when you get back to center, you have to go through all those bot questions again to be connected back to the agent. This is not a place to buy anything a bit expensive, will be just a waste of money.