I wasn't done typing, I needed to make a correction, but because they put the submit button close to the bottom line of where I was typing and I tried to place the cursor to make a correction it submitted an incomplete ticket. This needs to be rectified by putting the submit button farther down where it won't be hit inadvertently. As well, if there is something that I typed that I want to move it to a different section I cannot highlight the entire line. It only allows me to highlight one word