The app is easy to use. The two stars are because the app let's you go through ordering everything only to tell you when you go to place the order that there are no pickup times available, try a different Chipotle, or try again tomorrow. That's ridiculous, if they are to busy to take an in app order, then don't let me waste my time filling in the order only to be disappointed at the end. Let me know when I START that the location is not taking orders.