Don't ask why a feature on your profile doesn't work, they will ban your account! When I signed up beginning of January, thought it was strange that when I chose "boost" it gave me an "woops! Try again later" thought something was up because I was not receiving matches. When I finally asked about it, my profile got banned! It was up and running fine 10 days ago, and now that you've read/responded to my inquiry, bye-bye profile. Awful, awful service.