Was premium and got gold for analysis changed analyst to premium after I switched even though it said analysis was included. I would have bought premium for the analyst but feel like this is kind of a chickenshit move. ---udate--- So after contacting support they resolved the issue. Fyi when you contact them make sure to put everything that's going on in order to have them assist your. Their turn around time for requests is 1-2 business days. See everyone on there.