They take money directly out of your account and the quality of the leads are terrible and out of 3 years I have paid for leads in excess of $2000.00 and gotten 3 jobs totaling maybe $500.00 total. This is a ponzi scheme against contractors. Just this morning I followed up with email and phone on 2 leads and did not receive a contact back from either, then angie charges me almost $70.00. Which I'll never see out of these leads.