The flight has been cancelled by airline, however make my trip has deducted the refund. Also there is no option to raise ticket, useless FAQ. No option to call or even write a perticular query. Raised the query on 23 Jan. Its been a week, no progress done. Stiĺl no prgress. Terrible customer support How may times i have to raise the service request. Its 10 days with no progress . Just keep sending link to raise