IDK what's happening, but I'm no longer able to view content other than written descriptions of movies. Not even icons are visible. I haven't been able to watch movies in over a week. Idk how long this has been a problem, bc I seldom use Netflix- it's been about a month. Like other users, I've updated, uninstalled and reinstalled, rebooted phone, checked my connection...still doesn't work. I'm cancelling today. No point paying for mediocre, unviewable content.