On my birthday per the app I was supposed to get a 6 inch sub and drink. I went to a subway with the app & I.D. I was refused my app offer. I emailed customer service 2 times to see if I made a mistake..nothing so I called customer service which are not there. I got an operator who said all locations are franchises and don't have to participate in the corporate offers. And there are no corporate stores. So I was basically SOL. subway you think saying that on the app would work or answer email?