First complaint- can't stream current shows from their networks. I.e. Rock Solid Builds on HGTV That's right, you need cable to see their current line up Second - only streaming service that doesn't have thumbnails while fast forwarding. you cant see where to stop so never get to where you need to be. TOTALLY useless feature. Third is repetitive ads, if you go for cheaper option subsription. They show the same ads over and over and over again.