I have used this app for a while, not only I got a subscription but I also order often - now when I don't receive my staff correctly Id like a refund instead of sending me a can of drink and chips 60 minutes after I ate my burger. Plus the chat is useless. Whats the point, did you expect a customer to wait an hour to eat cold food? The live chat is nightmare, they don't respond. I guess just eat is more effective