Unfortunately, I am disappointed with this company. First of all, I am greatful they offer a free trial, otherwise I would have been even more upset than I was. I signed up for the free trial and made sure it was working perfectly. When the time came for me to actually watch what I wanted to, I was logged out and told my account was no longer active nor could I use the link for the help center. And finding out they charge 3 months at a time, and do not allow refunds left a bad taste in my mouth.