Two years of using this stupid app and browser extension and I've received cash back on 2 purchases. Any time I reach out with an issue I'm told another cash back program cancelled it out. Even though I don't have any others installed. I recently made a large purchase, over 5k that qualified for cash back. Told the same stupid excuse and now I'm thoroughly pissed off. ---update - no one ever contacted me, thanks so much for the help