This app is a mess! When you contact support and get disconnected good luck to you. No chat history in app so once u get disconnected for no apparent reason you will have to waste 30mins again to explain what the problem was. Agents are just potatoes that after chat disconnects will never contact you back. This type of behavior is ok if you were in macdonalds but even macdonalds follows up with their customers. Its apparently a bank and all i know now customer service is abysmal! For now 1 star and i would give less if i could.