First of all, Truist as an entity sucks so far. Your ATMs tell me my deposits may not be available immediately cash or check so I have to go inside. Your app does not have a way to refresh so I can check for updates without closing and logging in repeatedly. Your customer service is garbage and there's no call back feature so I must wait an eternity to speak with someone, most of the time get redirected to someone else. I can't cash my own paychecks written out to me at my own bank