Customer support is a joke there is never a resolution. Today I got a new phone tried to sign in and I get a message can not sign in on this device. Followed by create new account to contact support. I followed all directions including verifying my ID, adding details to new account. Only to be told that I will not be able get into my account and I should use the new account indefinitely. I have funds in my old account When asked how to get those funds no more info is available nor wil addressed