The team assigned to refunds have denied my refund request multiple times to the point that I can't request for refund anymore. The related order is supposed to be delivered on Feb 28. The team wants me to wait forever whereas the purchase agreement states that the delivery period should end on Feb 28, after which I SHOULD be refunded. Such audacity! VERY POOR CUSTOMER SERVICE. I WILL MAKE A REPORT TO THE APPROPRIATE GOVERNMENT AGENCY BY TOMORROW.