I've been trying to reset my password on my account because I got a new phone and I would rather use that, of course. Everytime I request a reset link, or request to know what my username is, I never get ANY email in my inbox. I know this is the correct address because I can see my account on my old phone PF app. This is quite clearly an issue I would like fixed so I don't have to enter my phone number Everytime I walk into the door. I tried asking an associate at my gym for help and was ignored