The worst...... Charged five times and working on number six. I get a new phone till you make promises you either "can't,"or "won't" keep.... But 5 times a month???? After signing up 5 times and receiving nothing.....I tend to get somewhat irritated. 11 or 12 years...... WASTED! GOD forbid I should attack YOU.... After all, you pretty much have that covered..... Do you not? May you be blessed for the endeavor to be an honest company........I am sorry that "friendship' isn't palatable right now!