Ordering for pickup is helpful, but for some reason the option to report a problem with my pickup and get refunded has disappeared. I've only had to use this feature twice (once for an item that was left out and once for an expired item), but it was at least convenient to resolve the issue quickly in the app. Now I have an issue (charged for a substitution that I refused) and the option to report a problem or start a return has vanished! I've looked everywhere on the app.