This is a hostile working environment for drivers and customers. They like to look away at the problem. I would give them a negative 3-point if possible. I was on hold for 45 minutes for customer service because my shipt credit card won't allow me to check out the customer order. That caused a dominoes effect on my other order, and they said it my fault. Very hostile working environment for this company. Don't support this company! They never discuss why it's my fault and that was my last day.