Bad customer service, spoke to them through the chat service. The agent closed the conversation abruptly even if I wasn't rude with them, they don't offer proper refund. DO NOT USE TAKE A BRAKE OPTION. This is a client trap. They're policy is no refund so if you forget that you used that option you are screwed. They will say it's your responsibility to cancel your subscription. So DAZN you should not offer this option by default when we want to cancel our accounts. Use any other option...