It doesn't seems like I need to convince anyone just how bad Truist is, it's pretty obvious. So here's a list of things that are currently not possible online with a personal account, either at all due to policy, or without going to a branch (which is a 400 mile drive for me): Receive a statement (yes, really). Order cashier's check. Transfer money to a different account (yes, really). Wire money. Close an account. Needless to say I will not have accounts here after the 400 mile drive.