On 2 occurrences the game decreased my in game currency totals without me actually using the currency. I know others this has happened to as well. The 1st time I reached out to "customer service" and they were rude and refused to help. The 2nd time I didn't reach out because I know they will do nothing but waste my time. I spend a lot of time playing this game but maybe it's time for me to take back my time if they can't even provide fair game play! Don't recommend unless you like to spend $$$