If you cancel on a driver you have to pay a cancellation fee. If the driver makes you wait for 5-10 minutes and then cancels himself, he/she suffers no consequences. Why? It also often struggles to find rides and tends to be more expensive than a cab, so I just dont see the point, and during a mass shutdown of public transportation here in QLD, NO rides are available and its suggesting 'Public transport' as options (???).