Keep getting the same run around $85 is a decent amount of money to lose because it got sent while the phone was in my pocket and the other person can't get in to the account no more I can understand if I was claiming that this happens alot but its the first time I have asked for help from customer service went through all steps y'all asked me to do and still don't have my money PayPal would have already refunded me back my money without all the extra drama