FreePrints is NOT a good service to use. If you have a loved on incarcerated, they will fail to get your order delivered to the facility and then give you the run around. I waited over 3 weeks after making my second order and finally requested my money back. If pay for a service to be done, it should get done. A person should have to go to so much trouble tracking packages and what not. Never again! DO NOT WASTE your TIME or MONEY with freePrints. It's not free!