Paid for gold membership a few months ago. Used the app twice, swipping left for the ugly, and right foe the pretty ones. I got banned. No reason as to why, and no refund was made. Over $100 down the drain. Wrote customer service, and got a message saying, "Thanks for getting in touch with Tinder Support. We're sending this message to let you know that our contact info has changed." LOOKS like they are scamming everyone.