Questionable/misleading. It states that Instant Transfer should take up to 7 days, however, it takes 9 days so during this time you are unable to apply for their crypto card (since you won't have enough collateral) or to withdraw your funds. Their Buy/Sell instantaneous prices are quite different after you get your transaction confirmation and don't match their historical graph (in my case generating a loss). Their 10 min. support response time is more like 30 minutes, very slow support.