This used to be a great app. I used it all the time and my kids even used it. Was great for 1am when a kid has a fever kind of situations. Now after the latest update the wait times are horrible, the type of care has went down and all they say is you need to go to your family doctor. I mean if I wanted to pay for nothing I would just have sat in a min clinic they have everywhere. I pay for a yearly service so Im tied in for a while longer but I will not be renewing.