The app is actually good when it comes to practical usage. I rated it 1 star cause of your support team. I mean, whenever I see abusive comments or abusive Facebook post(like using someone else's photos for the purpose of creating memes without the person's consent), I report the post or the comment. I was even reporting the Facebook profiles of those who I know are fakes but your replies are always "Did not violate your guidelines etc.". So yea, online games have better report system than yours