Couldn't remember my password after a few months of not using the app. Tried using the password reset, it just sent me back to the app. Tried calling Cust. Svce. at 4PM EST, couldn't complete the call, even with a "1" in front of the number. Tried sending an email message, all it wanted was "which Wendy's you visited & what was wrong with it". Pathetic basic online customer service. Pathetic.