The app lags when trying to do pick up and delivery confirmations...an irritating fact, but overall 4 stars. Roadie Support is horrendous!! Therese must be the people who get fired from the DMV! No competent thinking or conversation, just reading from a script, after taking 10 minutes.. and hung up on intentionally on my last call. Pay is awful for most gigs, less than 75 cents per mile, usually 50 cents which does not apply to travel to pick up. UPS, you need to fix their fledgling company!! :(