Worst experience ever it's been three years and I still haven't got the refund of my cancelled ticket I tried calling them several times but to no avail I still didn't get my refund now that I booked another ticket I had to reschedule the ticket for emergency purposes , before booking the ticket I paid extra price for free reschedule as there was a option but then when I wanted to reschedule they made me pay extra 15000 rupees but I had already paid for zero reschedule option before booking