I'm beyond angry. I've used this app since 2017. Recently I got hacked and have been trying to get help but no one is reaching out to me. It took hours to get 'we are transferring this to a different team ' and I haven't heard anything since. As soon as my purchases are done and I can close my account, I'm going to. This is absolutely ridiculous and avoid this app if you expect any customer service of any kind.