Additional "buyer protection fee" has to be paid, difficult to contact sellers, no help with missing orders marked as complete. Next to impossible to get a refund (process next to trying magic), despite the added "buyer protection fee" which is additional wasted money as it warrants the buyer nothing but extra spent money. Ebay much more fair and efficient. I would say take your money elsewhere if you expect a fair transaction. For me it's a 'never again' experience once more.