I overall like the service, but can you PLEASE tell your drivers not to put pizzas VERTICALLY in their bags?? It happened twice already, the pizza was completely smashes and uneatable. Deliveroo never did that. This is london, everybody knows how pizzas and how the laws of physics work in terms of gravitational pull work. It's not that hard to understand that you gotta put them HORIZONTALLY. I will stop using the app if it happens again.