I can't use the cricut app at all. I just purchased a cricut machine and I can't use it due to needing a firmware update. I cannot fix it. I've restarted the app, my phone, my computer, and unplugged the machine multiple times, so it seems like an issue within the app. The update will do 50% in the first half, but exit out and disconnect my Bluetooth before it gets to the second portion of the update. If it were fixed than I would have no complaints as I've seen it in use from my friends laptop.