I had unauthorized charges on my account and spent hours trying to reach customer service who only talks on chat. I was told nothing could be done but to avoid this happening to request a new card. Two days after the new card it happened again. The merchant has no record of the charges. Cashapp won't refund or even talk to my except through chat. I was told it would be disputed and would recieve an email but that was 10 days ago and nothing. Lost money twice now don't trust them. User beware.