From the moment I paid my connection speed slowed to a crawl. Slow enough to first show the "Internet unavailable" page before actually opening the website. Avg is such a well known brand that I paid for the yearly subscription not thinking this might happen, let alone keep happening. I let this go for 3 months before I uninstalled the app and used Samsung internet. Web pages load in 1 second. Now I have to get my money back.