I love the stories on here but if you have any technically issues their customer service is practically useless. I have been trying to have an issue resolved for a month and the only time I even receive a reply is when I send them an email stating they have yet to resolve the issue. The response is usually 'we'll get back to you in about 3 days'. As good as the stories are, don't waste your money here, there are other apps that I'm sure offer the same great story quality.