I'll take time to write it again for other costumers to be aware. You will likely encounter a very dangerous rider. I encountered a very disrespectful and impatient rider who even blackmailed and harassed me. All because of a simple misunderstanding. Even called me a fakebooker for being late in claiming my order for 2 MINUTES!!! However, very fast response from costumer service. But I am pretty much concerned about my safety, so I'm uninstalling. Convenient app but rider wise, rating zero star