I just logged in. I have what you are calling "letters" going back over one year. These a messages, not letters. Letters are what one receives in the mail. Not only did I not receive these in the mail, I didn't receive them in email or by any other means. The information was only a available in the MyChart app. Your passive communications are not helpful. It is difficult to reconcile all of the messaging about supporting my health care needs when I am not getting any messages (or letters).