Worst app, first experience but worst, full trip failed because of this only. We booked ticket and came at location before half an hour then conductor called at last moment from behind driver was abusing in local language. We told to just wait 10 second as we were just behind the bus they ran again they ran in same way from another location then we told at last to cancel that ticket. We told this whole incident to red bus but they asked us to contact operator to cancel the ticket. What??