Use PayPal instead! This is an absolutely ridiculous experience that has gone on for weeks. I don't care how many people are using venmo, just use PayPal and don't budge! If you get locked out of your account, forget about it. I promise you will never get back in. You can do everything right, but you won't get back in. It's just floating out there for a hacker to take advantage of. I don't care, I don't have any money on there. But this is the worst company with a useless customer service.