Hoopla does not work on my 10" Tablet Model # TK_E101GC on Android 7.0, Build # KT_Tab10_2019 even though I sign in with the correct email address and if I say I forgot my password it says my email does not exist even though on my Motorola One 5G Ace it works fine. I need to use it on my tablet because the music notation is to small to read on my phone. Please fix.