Here's the process for canceling a cloud storage plan: 1. Hit manage plans 2. Select plan 3. Hit cancel plan 4. Enter a reason why you're canceling 5. Hit cancel plan 6. Get brought to a screen that tells you that you must either CALL CUSTOMER SUPPORT or wait 48 HOURS FOR CUSTOMER SUPPORT TO SEND YOU AN EMAIL THAT ALLOWS YOU TO CANCEL IT IS A 3 DOLLAR A MONTH SUBSCRIPTION THAT YOU CAN'T CANCEL ON THE APP. Putting this many obstacles to cancel is despicable, do not sign up for a subscription.