I don't an issue with their app, but I gave it a one because their customer service face to face sucks. Let's talk about FNB Ongwediva, not giving assistance to people who don't have an account (to deposit). And you are forced to hustle from a random person a card. Today, cards were not going through outside and still no help, even to go inside for inquiries (for those whose money went into the machine, but the deposit didn't go through), just got a number that's probably congested and no answer