Put remote start on the key fob like a normal company. The app is 100 % useless. Never Works since it's so dependent on cell signals which in my area is never strong. I wouldn't pay $1.00 for this app. Such a shame considering my Telluride is the best vehicle I've driven to date. 3/11/22 Update - I see they updated the app and now It tells me my vehicle isn't financed through Kia and I can't access any payment information. Boy these apps just get better and better.