The app has not worked for us in several months. We have called ADT multiple times and still, the problem persists. We have deleted and downloaded multiple times. Not sure whats going on, but I'll also add that when it was working, it was awesome. UPDATE March 2022: The problem still exists. ADT has done nothing to rectify the issue. We've literally just lived with it. As sad as that sounds. How does such a large company not have the answer to fix an issue?