It's the most horrible app in the world. they booked me a car I couldn't use, and left me stranded at the airport with my children for 2 hours. I called customer service, and they were the rudest, most horrible ppl in the world, and did not care that they booked me a car I could not use! Then said I have to book a car by myself. So not only did they take 900 dollars from me for a car I couldn't get but then made me pay 500 dollars and told me I can't get my money back for 10 days. Never again!