App is actually decent. Company is horrible. Lost too many of my packages. FedEx was once good and I dare say even better than UPS. But now they plain straight up are the worst shipping company to use. Filing a claim gets you nowhere, you just end up with a lost package. Go with UPS or USPS, atleast in the area I live, UPS and USPS doesn't lose packages. I rather it be late than to loose it.