Horrible experience. Support is hit or miss. One day support is helpful then the next they couldn't care care less about your problem. It's a shame. They make it increasingly difficult to unlock the sign up bonus and there's a new hoop after each hoop. Once I got to the final hoop I was stonewalled with "your request is being passed along" then ghosted me After getting all my bank information and personal address. (I already shut the card down out of suspicion they got hacked or something)