I've never even used this. Actually, I completely forgot that I downloaded it...that is, until my account was debited for $30.99 yesterday. I waited all day for a response from them, only to learn that all correspondence after my initial download had been conveniently sent to spam. I'm pretty sure that's how they get their money. They can see that I've never used their app, but they refuse to refund me. Complete scam! Do not download!