AT&T is full of incompetence! Not only is it difficult for them to offer great customer service once you're out of the store, but they'll come around your neighborhood to mark lines for water and gas and then dig through them! Imagine paying people to mark lines that you have no intention of avoiding!! Then after you've had your water shut off for a day and your land is good and flooded, they'll dig it all up to "fix the issue" and then leave your yard destroyed! - Shows how much they care