Most "poshers" are great to deal with. The "poshers" that suck...suck, like 7 days before shipping...postmark backs those sellers up too. (After their 3 to 5 day guarantee). Its totally BS! And whatever you do customer support is non existent!!!!!! Email until you forget, seems to be their MO. You will wait 72+ hours for anyone to return any concerns you have. I thought this app was great but I figured out quickly its not what is portrayed.