I have been a customer for years and it's disappointing that the app still has so many glitches. I always use the same bank account to apply for the credit builder plus and have paid three of them off in the past but yet when I go for a new one this week it's now telling me to please connect the account that I use frequently and is not letting me request a new loan. Mind you it's the exact same account I've used with Money Lion for years.