Literally the biggest piece of garbage ever. Wouldn't have bought an iphone had I know how insanely hard Apple makes something that everyone else does seamlessly. Constant fails, never tells you where in the process you are, support tells you to retry- you end up with multiple contacts with literally no way to remove them. Load your stuff on a laptop and do it the old way. Even IF did did work, it's TWO HOURS. fast forward multiple app failures and 8 hours. Just open your shiny new phone and start from scratch You'll be WAAAAAAAY happier. Kinda scary these people are in charge of the software on my new phone. We shall see.