I used to have a positive opinion of Mercari as a company. Now, I see them for their true selves: greedy, selfish, and indifferent to its patrons. My roommate is currently fighting a case where Mercari (and/or a Mercari seller) messed up shipping info, and my roomie is now out almost $600 because it was delivered to the wrong address and the tracking number mysteriously changed. We did find out that it was indeed Mercari and not USPS that made the error, but cust support refuses to accept fault