It's one if the worst online shopping experience I have had in a very very long time. In the month of Jan I placed an order for a gold necklace, paid $110 extra for customs, and still haven't received tge item, nor did I get my refund. Customer service is horrible, they don't follow up with you. They never have any answers. This is a sham of a company. Please be careful before making any purchases. Even Ebay is 10 times better than them and I never shop there but my husband does, so I know.