I sent 15cad to another country as a trial from Canada to a Canadian dollar account after chatting with an agent to see if it is possible. She said that I could send it, and I did. However, money wasn't deposited even though it seemed it was. Since that moment up until now, almost a month, I have talked to 7 different agents on the phone for a refund. Still nothing! Waste my time and money. Nobody knows where money is. STILL NO REFUND! HAS BEEN MONTHS!