I am on a phone call with someone and opened the app. If I view a feed and then close the app, I will barely hear the person I'm speaking to. Same issue with notifications. I called support. They didn't seem to want to take responsibility for it. They said that their app is apparently taking priority of the sound and won't let it go. They told me to contact my provider. The provider can't do anything because it's an issue with the Ring app. I have to restart my phone to get sound back