Been unable to sign in account for the week. Been told by several different representatives that I need to download latest updates, etc. They are able to give me my account info, but seem unable to help me get into my account. I've been told they will hopefully fix this issue with the next uodate? Ticket # 11510051 has now been open for over a week. Corresponded with several different representatives, been told something different by each one! Updated app, still nothing. VERY DISSAPPOINTED