I made a typo on my first name when registering so I contacted customer service immediately. They said I needed to send them a picture of my ID which I did. Then I was told they couldn't do it because I needed to finish filling out my profile first. After doing so and contacting them for the THIRD time they finally corrected, but they also changed my last name to my middle name! UNBELIEVABLY INCOMPETENT CUSTOMER SERVICE! Wasting my time like this to fix something so simple.