I rate this app 2 stars. I loved the app but when realising i couldnt afford it i tried to cancel my subscription. I clearly did something wrong as the money still came out of my account. Within 20 minutes of the notification that the money was coming out of my account I both sent an email and a message asking for a refund.Over a week later and I have heard no response. I have sent multiple messages to the help team and multiple emails with no response. I just wish their was better communication