I was a paid user, but I'm canceling: 1) constantly changes my formatting when I start on a new line 2) syncs to older versions of note & I lose new info 3) different list scheme between web and app further ruins formatting 4) undo often doesn't work 5) turns my notes into web pages or something, deletes whole content if I try to edit and won't undo 6) just deleted an entire month's worth of to do list!!! 7) can't talk to real person (unless you post a bad review maybe.) GO ELSEWHERE!!!