Wait time off, where's reminder? I got to the store with five minutes before my expected time, and found I was at the back of a line and would be waiting at least 20 minutes. It's not as bad as some reviews here show, but why estimate times if you're not going to be accurate? The stylists were working at a good pace, not slouching, so it seems like it's your app that has problems, not a user error. Also, I used to rely on your reminder feature, but that seems to have disappeared w/o warning.