BEST SLOT GAME BUT... The new flame challenge system is terrible, way more work for the rewards. the customer service is horrible! My game froze after making a purchase and after un-and-reinstalling, i was not given my purchase. I have now spent 3 days with them not willing to fulfill my puurchase. I have multiple pictures of proof with time stamps as well. Now 2nd time prevously stated problem has occurred. Same headache with customer service. Frustrating. THEY DONT APPRECIATE THIER CUSTOMERS!