I've been trying to log into my Florida Unemployment account to apply for benefits and can't get past this verification process that I already completed months before. I've sent 3 emails over the past week and have only received confirmation emails that my email was received and that someone will contact me soon. I bought a new cell phone and now my ID.Me account won't recognize me because the IP address changed even though it's the same dang phone number and won't send my verification code so that I can sign in. I've already created my account and have already uploaded my driver's license, I've already been verified, but yet this stooopid thing won't let me sign in. The best part of all is of course there's NO human being to talk to! Cause why would there be when clearly this works so well?!?! I've been without my benefits for going on two weeks now because of this road block and ID.Me needs to come pay my dang light bill. Useless does NOT cover it.