While the airline booking and travel was satisfactory, the experience of cab from Benguluru airport to home was pathetic. The cab was available on time but it condition was very poor. On leaving airport we realised how rickety the vehicle was and it's AC was not working. The driver, Abu Taiyyab, was rude to the core as he refused to accept that the cab has booked as an AC cab. On being asked repeatedly he stopped and called someone and then accepted that his AC was faulty and would accept lesser payment. We had no choice but to continue. Overall the worst experience ever and I won't recommend cab booking through Make my Trip to anyone.