The only reason they don't get 1 star is because the app is easy to you, I'm removing my account, I've been with them for over half a year, I put in $4000 for Jade, and instead of sending my card all they've manage to do was trick me into sending personal info, mail documents, photos with my address etc. Meanwhile I NEVER actually got my card. So I'm going with an app that actually gives you what you ask for. Maybe if enough people complain they'll actually do what they claim.