Mar 2022: Customer for 9+ yrs - this app just gets WORSE! View bill w app? Nope. Pay bill w app? Nope. Connect to agent w app? Nope. CALL IN? My CAT knows more than your phone agents. Tech support is good - but good luck getting transferred to them! *BEWARE: I was notified by my ID monitoring that my SSN, driver's license and phone number are on dark web DUE TO THE TMO BREACH IN 2021! This is their THIRD breach since 2013!!