New phone, transfered ok workeerid for a couple months. Had to have hearing repaired, and adjusted. Next day lost pairing. Repaired 25-30 times. Last less than 24 hours. Had back to where I purchased, reset, off again next morning. Also took back to Verizon 3 times. I took them awhile to get it back. Each time it was off the next day. It was sink with old phone just fine.l