After playing for a while and spending nearly $70 buying packs, I upgraded my phone. When I got back into the game it gave me the option to restore my data. Yet it never did, it took me back to the beginning! I lost my clothes, my K stars, my progress! EVERYTHING! When I contacted customer service I was just given the run around! It's been almost a month and they still haven't done anything to help! They clearly don't care about their customers at all!