I have tried to email and message customer service but there is no customer service support so its always based on the questions that are preprogrammed. I speed over 100$ a month at least and my upgrades still at a crawl even buying your packages,that's a joke this is a response to the message posted for everyone to see, if you got money to spend, I mean a lot, this game can be real fun, like new believers started 21s now 22s,24s and everyone can't run an back to the $ choke hold