The app it's supposed to be more user friendly and easier than having to cut out the box tops; however, the app does not work at the big box stores. It only gives credit for one item when at the big box stores when you purchase you are purchasing multiple items. You constantly have to submit missing earning reports. They are good about giving you the credit; however, people are tired of having to keep report missing earnings and just have stopped doing it. The schools are losing money because of