I kept getting an error message, and my order would not go through. Although I never managed to successfully place the order, a charge for it appeared on my credit card. I reported it immediately through live chat in the app, and they claimed it was a temporarily hold that would just fall off. Well, it didn't. I've been charged for an order that doesn't even show in my order history, and now I've been on hold FOREVER trying to reach someone who will cancel the charge on my credit card. Horrible.