The customer service is horrible, there is no number to call and the app is using copy and pased messaged. The zones for the scooter change and without realising you can fave a fee up to 200 pln. I unlocked the scooter without realising ita in the red zone - I'm not aware what the colour on the map mean also they have different shades which is misleading. So you're one click away of unlockikg and paying a fee for someone else. Dodgy - do not recoomend to use.