This is the last straw. Not only did my delivery driver not drop off my food I'm unable to even contact Uber about my order because it keeps saying "it's in progress". No one ever contacted me, the driver didn't follow instructions, nothing was left outside. I had better get a refund and once I do I will be deleting this app. You never refunded me last time. I'll be back in 3-10 business days to make sure I get my refund and then I'm deleting this app. It's pretty rich you don't refund tips.