Hero gamble is too rigged. Did great at DD, hero gamble gave me worst heroes trying to get me to spend more money on the game. I got the same bad hero 3 times in a row. That's greed and bitterness for you. In addition, we all know your customer service will not do a thing about this. This is part of your marketing strategy. As if your customer service would give anything for free that players worked hard in DD to acquire. Don't ever refer anyone to your customer service. It's plain lazy fix.