I would rate it 1 for their unusual reporting method that making you muted again and again even if you don't say a word, and if you does, only one cross out word could make you mute for 2 hours or so. And, the fact that anyone might be having a one bad game wouldn't make them escape from this. They don't review the game when you've got reported. The game, gamers, community, reporting system, etc, was so toxic.