support said i can change emulator i play on , now i have to start at the beginning again , they did not want to give me the code to continue my high level game , now after 2 months , it is player fault for not getting the code to continue game even though support said i do not need code , so i am starting from new game.. this is march now and support is telling me the game is not supposed to be played on an emulator , but it is support that said to use google play ,