Customer support here is rubbish, I strongly caution anyone and everyone from spending any money on this game, just DON'T. I'll never spend another dollar here. I've shown several screen shot proofs of glitches to customer support and their response is always the same, claiming the issues never happened, I have provided proof the issues occurred. As to the Initial response I received on my first review, rubbish, I've upgraded to level 35 keep and have yet to see a single puzzle advertised.