I've been playing for at least 2 yrs, at first it's fun & challenging. Now it's gotten frustrating, over a year to unlock 1 room? Regardless of how many tasks/quests completed & getting the items needed to explore rooms/charge collections is VERY drawn out! Match 3 freezes quite often (usually when your just about to win). Sent requests for assistance to tech w/screen shots of frozen screens/missing purchased items, loss of diamonds after being kicked off of game. Slow reply w/no help! 😔