Rok has a slow responce time. There was a security Error that involved my acct getting reset. ROK responded once promising a 60 percent restoration. 1. 60 percent is lowball offer, 100% should be returned but for a high profile player for me i cant refuse, im heavily invested. 2. Its now 30 hours after the incident and i habe nothing returned yet and no more replies from ROK. Would rate 4 stars other than this major issue