Needs an update. Can't update. Reboot. Repeat. I've been stuck in this loop for over an hour now. No error code or explaintion. Just fails to update and can't operate without the update. My brother had one of these a while back and recommended it to me, but now it seems they make you pay monthly for the same features that used to just come with the cam. Can't speak for the cam because I can't use it! Doesn't work at all on my wife's iPhone XR. Ridiculous!