I ordered a shirt and a bag from Aliexpress. It was not delivered and the sellers did not refund my money. Ali express was contacted too and did nothing about it. Here is the message from Ali. "After checking, we are sorry but the refund application for your order has not been approved. In this case, you are suggested to contact seller to negotiate for a solution. Thanks advance for your patience and understand" The seller confirmed order delivered when nothing was delivered.