I was given a $20 promotion and decided to take advantage of it. I ended up getting the wrong order and UE refunded for everything except the service charges and tip (the driver did their job so their service should be covered), I'm sure it's all automated but I feel like UE should cover that in this instance but I could not get ahold of support. So now I'm stuck with one cold soggy burger (that I basically paid for in service charges) instead of two burgers and also lost my promo...