Continually asked to logoff when trying to access new online account. Several hours spent trying to set up new account. Only answer now is to physically go to bank tomorrow. Sucky And this is Allison Charles Wards daughter. Same issue as Lourdes and others rating this highly malfunctioning app And I've been forced to change my password upteen million times. And when you have to change it is obnoxious to what the app thinks is ok. Honestly if I wasn't being forced to use WF bank I'd be gone.