I left my jacket in a car. Not only has the 'call your driver' section of help not worked on any of my attempts to get into contact with this driver. But the help section has zero support to help troubleshoot the issue. You can follow up with support by giving the driver your number and hoping that they contact you but there is not guarantee that they will. It's been 4 days since I've lost my coat and i still have had zero contact with the driver