Agree with all the other reviews. AirAsia system used to be good - from booking all the way to check in. Now it's just 10x more complicated and slow. Forcing everyone to use app only to put a stupid banner at the end saying not all airports accept e-boarding pass. The heck?! Retrieving booking information took ages even with VERY good internet connection. With the slowness of the app, you're often ended up confused whether you've finished checked in or not. Very bad, very slow, very useless app!