The 1 800 number is just a voicemail getting that tells you to click the help link in the app.. the biggest problem is the servers going down so you can't get help.. Been using this app and getting gutted for way to long It wanted 130.00 to refund a customer some money... I'm already paying for premium service Ended up paying 155.00 in total to process this payment Thats theft. I seriously wanna cry right now There's no excuse to charge that much Shame on you Update servers are down AGAIN