Not only were both my cameras crapping out on me (both the audios were choppy when using live watch and one was just dying in general). They aren't very old. NOW they want me to pay to use a feature they promised FOR FREE when I bought it?! Is that even legal? It's not like when downloading an app and then they start to make you pay for features. This isn't just an app. I bought a physical product that was supposed to come with these features FOR FREE. Useless now. Never buying from them again!