Spectrum is absolutely horrible. Outages all the time, customer service is so rude. I never give bad reviews but I really dislike them and can't wait to switch providers. They told us our rate would never go up from $45, which is THE ONLY reason we switched to them. They then bumped it up to $60 after a year and the guy was so rude to me over the phone, why, because I'm a girl? Told me they wouldn't have said that. Even though they did. The app is glitchy too. All around bad.