Always an issue and Tech support hasn't read Dummies for Ring so their no help. It's constantly failing and it's a security and safety problem, which is crazy because Ring isn't cheap. You pay for all devices and you gotta pay to continue service fee monthly but tech support doesn't speak english and it's always unger control...I have solar units for the ring and I still have to fully charge them. What a chunck of change. I could have taken a very pleasant trip but no I'm stuck with ring