+++++UPDATE 2++++ So, now 2 months without a functional app. I've already had the email conversation with "support". I was told the aids are for me to hear better and they do. The Bluetooth connectivity is just an extra. It's an extra I paid a premium for. Perhaps replacing these aids with an updated, functional at Resound's cost would be a possible++++UPDATE++++ Apparently Resound is aware of the problems with the app crashing. One "fix" I received was to turn off Bluetooth. Hardly a solution.