I had written a poor review with pics of the property which we stayed. The review was never posted. In this respect I wrote 2 emails to customer service and they never acknowledged it. Suggest please do not waste the time and energy of the customers by sending the WhatsApp messages to write reviews if you do not want to post the actual feedback of the property where one stays. Basis your ratings people go and check into a property therefore please do not paint a wrong picture.