I got this because Credit Karma dropped their tax filing system and this was where we were supposed to be able to do taxes. 1. I do not want to do any banking over my phone. Nothing says steal next year's tax return like doing federal and state taxes on an unsecure phone. 2. Logged into the website via my computer but then it sends me back to my phone. See 1 above. 3. So now I need to delete my account but there is no place to do that either. See #1 and #2 above. The only good thing was they required two-step authentication to sign in to the account. But that doesn't help if all your banking/personal information is stolen off your phone when you are logged on the app. Now I need to find free filing software since the tax preparing companies convinced the IRS to not do the taxes themselves. IRS already have 90% of the info anyway....incredibly stupid way of doing income tax.