This app is terrible. Unfortunately it's the only way to use certain cameras. Very VERY expensive cameras. For the price of the cams AND the subscription, there should be a much higher quality, more USER FRIENDLY, better secure options with less spiderweb type basic settings requiring multiple apps and multiple devices for general funtion! Used it for years (because i spent so much on 4 cameras before i knew what a mess this app was) and it's never improved in all that time. So disappointing