I would absolutely love to give no stars but I can't. Placed an order with express delivery for about 10 items. I received 1 item. I then got an email saying my other items were being sent back to shein and that i had two options. They could try again to send my parcel which would take 12-14 days, or i could have a refund for the items only. They refused to refund my postage as well even though i paid £12 and as 'compensation' gave me a code for free shipping on normal standard postage.