This is one of the worst banks I have ever used. It started very well at the beginning, until they got finned by the Central German Bank. From that point onwards it was not possible to open an account and the service got worse. The custom support sucks. You contact them, the chat closes and you have to start from zero all the time. The funniest is you ask to an agent something and they do exactly the opposite. I upgraded my account to metal membership and they cancelled my previos cards.