Stupid high mark up and fees. First, they mark up everything you order by normally a $1. Then they hit you with outrageous charges and fees. On a $20 order that should have been $15 they went ahead and hit me with another $12 in fees on top of it. And yes, that is before tip which averages on top of the insane fees they are hitting you with. So thats a $15 order you are paying $32 for. Thats over a 100% markup. Plus a $6.50 tip at 20% which should have been $3. There are WAY cheaper apps