New format I like, but the advantage of winning is stacked against rhe player. I uses to be able to finish solo challenge buy now can only get half way before expiration. The challenge games give you less useful letters to work with. Sometimes all vowels. Or, I swap 4 Es just to get them back on the next play. I don't mind the challenge but at least give us some letters to work with. The response here is always "go to support page". I'm done. Waste of time.