Made a booking - made the payment (1st) - booking status stays as "awaiting payment" - made another payment (thinking first payment was failed) - end up in 2 bookings with 2 different booking id. Refund requested, traveloka refused to refund because hotel refused to refund. Of course, as this is none of hotel mistake but purely traveloka app error. What a fraud. They try to shift traveloka mistake to the hotel, very unfair. Spent much with Traveloka in the past 5yrs. But this would be the last.