The app shows technical error and the customer care service is slow. Yesterday i have booked ride from kolhapur to pune vaibhav travels is there so i choose boarding point kawala naka near to me and swargate will be my destination then I paid the ticket amount after ticket confirmation the boarding point is shown as kini toll naka which is 23km away from kolhapur kawala naka so i didn't go at kini toll naka because of long distance and time which is less after confirmation of booking so called