Instacart doesn't care about anyone but the money they make. They don't care about their customers. I received a 4 star rating from a customer because the app glitched and canceled her order while I was getting ready to start ringing up her items. It dropped my 5 star rating down to 4.97 rating and now they rarely send me batches to shop. Instacart support agrees with me I received the 4 star rating in error and wasn't my fault, but they refuse to remove the rating and give me back my 5 stars.