They do not deserve any star rating at all, they are awful! if you are around Port Elizabeth/Gqeberha delete the didi app IMMEDIATELY! they overcharge you unnecessarily, imagine paying R153 for a trip ftom NMU south campus to Pick n Pay Summerstrand, they do not even have a customer care line/services you can contact and AVOID PAYING WITH YOUR BANK CARD, they are crooks these people handling Didi's online payments.