For the last month the band along the bottom that has the details of what you are currently listening to is gone and the app frequently shuts down randomly. I can't pause, skip forward or back etc and it makes navigating the app frustratingly difficult. I have emailed a help request twice now with no response. I've uninstalled and reinstalled. I've logged out and back in. Still nothing. For an app I pay a premium price for I would think somebody would interested in resolving the issue.