TERRIBLE delivery service. My bike delivery has just been scheduled a 3rd time because they partner with delivery companies that they KNOW are overbooking. I just spoke to a Jillian D from their leadership team in hopes of escalating this and she had the worst customer service approach and referred to the multiple delivery rescheduling as "my feelings". If you're thinking about purchasing their equipment maybe just wait until they have leadership who can actually run a company well.