terrible security and customer service, I called one time and a lady answered she did not speak good English at all I was like talking to a 2 year old girl. they lock me out of my account for 5 days for a simple mis understanding what a inconvenience and had to repeatedly send documents via e-mail and they wouldn't understand a thing it's like they just keep responding the same message all over again. I've been with chime since 2018 and now I'm leaving