Support is purely retarded reached out to them about my straitsx account having pending issue for more than a week they reset it once and i waited for another week then reached out to their support again i told them that the reset does not help but insist that the reset would work even though it has been reset twice and i am sure it does not work. P.S my straitsx was verified a month ago support didnt even rectify the issue and just went up for straight reset even though i told them it aint work