The App sucks, always down or not working correctly. So frustrating. The security system is ok, could be much better. I upgraded to new cameras about a year ago and they're worse than the old ones especially at night. At least with the old cameras before you could make out a person's face at night but with the new cameras you can't, everything's just grainy at night. I've been with Vivint for a long time and I keep saying I'm going to switch. Just wish they would get their act together better.