Cod service is horrible! No cancel button even if delivery date exceeded the time frame given! Agent cannot be trusted!He told me that will auto cancel but the parcel still out for delivery! What nonsense is this! Agent cannot give accurate proper solution!Shopee lost its credibility!!!!Utter disappointment! Should get rid of cod if this is the case! Fyi, another agent told me cod has no cancel button so even if ur parcel is arriving SUPER LATE, we as customers can't cancel the parcel. Scam!