My family & I were happy with our subscription to Disney+ that was until we had started to download movies & shows to our tablets & saved it to our SD cards. Then after the first download the app was loading content a lot slower. My fiance downloaded 2 series & a movie and the Disney app crashed amongst other complications before it crashed & had to uninstall the app & re-download, which deleted all content he downloaded. We were just curious as to why this occurred and how it could be fixed?