The download for offline viewing basically never works (maybe 25% of the time if I am being generous). It's like if HBO max is not hooked up to the internet it just will not work. Which is very frustrating as I am often at places frequently where wifi is not available. When I try to bring up the app the launch screen will show up and then after about a minute say "no connection to the internet " but it will not give me the option to watch the shows I have already downloaded at all.