UBER service has been on decline for some time now, overpriced always - not ready to provide service as per costing, Drivers will never switch on AC by themselves, 80+% times they will decline when requested, add the refusal tendency to the list of probs with the company. Now they don't reply to complaint/doesn't try to provide resolution, but gives automated reply that feedback has been noted. High time for all to shift to local taxis providing services on more expected terms/Ola with less cost