One of the worst ride share App services. I was charged for 2 pick ups at 2am and 4am (the should have been 10am and 12pm). when I was booking for my father overseas even when I specified the time and location, but it placed my local time, even when I changed the hours to reflect his location . I rebook and the reservation disappear on my dashboard. so my father as to drive himself and now I get charged for them (as missed pick ups). I would suggest to use any other competitor rather then is service. To make matters worse the website has no contact number to call. you're stuck with filing a Report