Extremely difficult to get help to resolve problem. In fact had to transfer money back to my bank account as the problem could'nt be resolved. Staff less than helpful. Did'nt look for solutions just quoted standard rules. Revolut need to think about people who bank online and (due to security) are unable to send copies of bank statements or screenshots. Understand need to stop money laundering but when you only transfer £1000, for holiday money for 2 trips, this is not a lot in terms of spends