It makes me angry how big companies like Uber can grt away with fleecing customers. Why do your drivers accept a booking when they are gonna be almost 10 minutes later than the time projected in the app. People miss trains, buses, connections as a result. Yet you have already taken our money. I'm sure if the other way round, we the customers do not treat you worse than you treat us. I paid for my train ticket online and can't get a refund you scumbags