UPDATE: IT GOT WORSE. The USELESS app stops working after 11:30pm(EST) no matter what. Have an open order? Well too dang bad you can't get updates anymore because it'll day "service unavailable" so good luck because it's EVERY NIGHT!! Old review:: I will not continue to use this garbage service. Almost every order has some kind of issue.Customer support seems all over the place, a lot leaning towards incompetency. Ridiculous. Honestly don't understand the business model