To Zynga team, You asked me to contact the website and you also provide the 'Player Support' in app. But in fact, it not easy to get in there. I lost many items whenever the new event starts. I lost my animal park over a month. I cannot deactivate the power pin when need or offline. I lost items in air if I disappeared for couple days. And for sometime your app acts as a malware item, many weird advertising popped up. And none of your team cares to help. Thanks for being so professional!!