Installed the system 2 weeks ago and found the system to be of sub-par quality. The initial set up was not easy. I had to call customer support to get it set up. Once completed, I noticed the image is not a clear as my other (less expensive) camera system. Also, the base system only gives you 12 hours of storage for free. If you want to increase the capacity, you have to sign up to a monthly subscription fee. In my opinion, I would not recommend this system.