UPDATE I have tried numerus times at support with no avail. I spend money the game slows down and freezing. All of my rewards from the chest the time runs out and I don't get to use it. I'm sorry but I'm calling BS. Thank you I really love this game, but it consistently lags and or just freezes all together. I do purchase coins/spins and it freezes. When I purchase multiple card chests it even worse.