I changed phone numbers recently and because they send a code to your phone to verify your account, I no longer have access to my account. I made several attempts to contact them by phone but after an hour of ringing I hung up and decided to contact them via email. I was asked a series of questions to verify my identity and could not remember which bank account I had registered with them. I gave them correct info on every other question. Stay away from this app. They are thieves