B grade food with A grade pricing. Yet is better than C grade train pantry food. Customer support is 3rd class Recently I have raised complaint for serving spoilt food. They just sent me a email stating "complaint resolved" God knows what that means. I lost my money and slept empty stomach that day. Anyway Hope to see change in quality and service. IF YOU WANT TO GAIN ON MULTI CRORE TRAIN FOOD SERVICE INDUSTRY, YOU NEED TO SERVE QUALITY FOOD AND GIVE PROPER CUSTOMER SUPPORT.