I had always gone through vivid seats through every sport event for the past 3 years. With a current event that is going on, I will never use this app nor will I ever recommend it to anyone. They screwed me over with the tickets. I ordered tickets in January for March We drove 3 hrs away to find out that the game was at 1. My tickets say 6pm. I had zero access to my tickets online. I have full coverage on my tickets. They say refund is 100% Guarantee. LIARS!! NEVER TRUST THIS APP. Trash 100%!!!