I have had no problems with the app for months and suddenly I can't cash out because my time card and check stubs aren't enough to confirm I work at my job. If you supposedly require direct deposit, the app shouldn't run unless you meet the requirements/show proof. If I had tried to cash out for the first time and it denied me, I wouldn't be mad. But I've been using the app for months and suddenly it stops working because they realized they didn't ask me if I get direct deposits or checks? BS!