3/17 still no fix won't stay connected for chat for more than 12 hours. Unistalling this awful app. 1/3 still no fix. Tried feedback in the app no reply. Tried every fix I found on line last attempt was to uninstall the app and carrier services then reinstall carrier services then the app. Worked for a day then back to the same issue. Worst part is there is no notification that there is an issue so messages from other chat users just don't come through and are missed.