I wish customer service was better. In app customer support is terrible, you select options and it gives you an automatic message, but you can't speak to a real person. None of the answers from the automated system are helpful and there's no way to actually contact someone directly, in app. If you manage to get their email, good luck. I ordered a crypto visa that hasn't come and it's been 2 months. When I ask where it is, they ask me to take a selfie, holding a piece of paper. Worst company