Seventh time writing this and you all keep deleting it. I could not get in the app due to an error code. I did live chat they said it was a password issue and had many calls about it today and had me reset my password. Couldn't get in. Did live chat again this time the rep changed my password themselves, didn't ask or tell me which is odd and not okay. Couldn't get in. They said it must be me, because they could get in my account. Why are they signing in my account without my permission?