Airasia food. The order status update was delayed after my payment and i couldnt find any way to call their customer service for confirmation, besides chatting their bot (this search included checking their social media and websites, found Whatsapp but its also the same bot). Who couldnt help anyway since any option i chose asked for the transaction id, which i didnt get due to the delay. It eventually came up, but i feel that the options for getting help is severely lacking.