I've been playing game for 3 years. As of 5:00 pm CST on 3.11.2021, the game has an update. However, I'm not able to update because there is NO update link. We are in the middle of a Festival. This in NOT fair! I've to uninstalled and reinstalled the app. NO game! I was only using 1 device. After uninstalling and reinstalling twice, I had to contact help support. The sucky part, they want your user id number. Who just has that written down or memerized!!!!