So disappointing. I played this game for several months. It is a very ad heavy game so in order to make any progress you need to watch many ads. I bought a new phone and re-downloaded the game. I had difficulties restoring my progress so i contacted support. When i followed their instructions, progress on my old device has been lost. With very unapologetic and unhelpful support I feel I have no choice but to delete the game and leave an honest review. Please dont waste your time like I did.