I tried using customer support tab in app but I don't have option to write up a message or call , I only have to choose an option from the 4 problems they mention. If my problem is not among them I don't know what to do. Even if I choose a problem and go further I will get a option of scheduling call back from customer care. I'm having issue at 11am at hotel but the app is scheduling my call at 5 pm what i need to do till then stand on road?