As far as the app goes it's actually really convenient and easy to use. However I ended up with a driver who accepted my ride and then right as peak rates were about to go up on a Saturday night at 11:00 pm, cancel the pickup. I would like to point out that this was at the end of February in Ohio and it was snowing heavily. While I understand the need to make money and be available for things such as peak rates, I will no longer spend my money with Uber.