For being " an awarded winning network" and for claiming to be "ATT 5G Fast". Your app proves otherwise. Always have a problem logging in. Navigating the app seems just as slow or there seems to always be a glitch. Like for example, wanting to view my installment plan. Can't seem to ever see it. I think the thing that bothers me the most is that "one second while we load your account info" message. It is never ONE second so I'd suggest you change it to something else or fix the app.