We booked our stay and had excellent communication with the owner before our trip. Ever since arriving, the app does not allow me to view the inbox. I had to text the owner from the airport for the lockbox combination and street address. Thank goodness I had her number saved and she answered quickly. Otherwise, we would have been in sad straits. I tried logging out of the app and logging back in and I still get an error message. I would like to be able to access my inbox.