Before this, I like to use grab wherever i want to go out. But now, this grab not a good transportation anymore for me. It's like to make customer wait for long for the driver. I've been late for several times cause of it. If not urgent, i rather use other transportation than a grab. With higher fare than before. Not everyone afford to use grab. Only who are desperate to get on a place on time used grab. Please make grab a good transportation in the future and not only because of money.