No protection for buyers. Its been 3 weeks my item still hasn't shipped. It's impossible to contact support through their app, even though I followed their help guidelines. Had to google to find an email, and from there had to fill out a form. Now they're saying they are giving the buyer 7 days to ship my item(so a month total now, I've already messaged her multiple times to follow up) before I can get my money back. Won't be buying on depop again not worth the risk.