You literally have to spend real money to get almost any items. $10 gives you 2k gold, and that gets you like 2 decent items. You can do offers to get gold for free, but they almost never work. The customer service is awful too. I only have two instead of one star, because I made a few friends. There's also a LOT of children that have no business on this app, and predators that the game isn't doing much about. Every day that I play, the closer I am to quitting.