This is by far The worst experience I've ever had with a game. After hours playing for a while I decided to buy a pack the 1st one I didn't get my bonus. So I figured it was just a flaw but then I tried to buy a different pack, I didn't receive the pack and I was charged for 4 different ones. when I got ahold of support they said it was my bank. They made me feel Like I didn't matter. I was just Robbed $35.00 from an app.