Terrible support. Food & delivery good but App is horrible. Ordered 1st meal last night for lunch today. Order is not visible in 'orders' so I didn't know if order was successful and couldn't cancel. App help is only FAQs. Developer support returns email saying it is not monitored. Finally got some response via twitter msgs, who said they have forwarded my case and they'll respond via email. Ended up paying for 2 lunches as wife ordered using different app as we couldn't tell if order honoured