This app has some real, devastating problems. You follow the prompts for installing this app which leads to ABSOLUTELY NOTHING! This app after downloading, try again, "about 100 plus times", and the app still do nothing. There's no progress to install nor open this app! As giant as Comcast is, in sales and services in the annual business market in the hundreds of BILLIONS!, the in-house I.T. unit, and the programmers, only come up with this LAME app.... Mr. CEO/COO, fire these clowns, their wasting your time and money, and for sure every Comcast Customer in the company's data bank of paying customers needs to be reimbursed! This app is a total JOKE!, thus saith Microsoft and Bill Gates! Good Luck!