I am beging to dislike all the changes I am 71 I pay $70. A month for service for 2 phones the phones are paid for don't you think it would be better to ask the customer if they want all the changes that get made .I am trying to load a picture onto FB page and can't do that ,I could before this irritates me and I am sure I am not the only customer. Your A.I. and tech savvy customers might but seniors out of the work place can't keep up. Due to aging, cognitive decline ,medications, head injurie