I have been using Western Union for a while. Several times I try to send money and it errors out. I have to use MoneyGram to complete my money ttansfers. I have called support for help, they are useless. I have asked to have the issues escalated, no one seems to know what they are doing. So, I am forced to use MoneyGram. Western Union also is more expensive to use then MoneyGram and Inhave found the exchange rate for MoneyGram is less then using MoneyGram. Save your time and use MoneyGram.