The app does not work in any other country than the US. I spent $240 with shipping and taxes for gift. The order said it was delivered, my mother in law went to get it & there was no package. I'm on vacation currently so the app doesn't work & I cannot contact the seller to report the problem. UPS won't let me file a claim to find that package since I'm not the seller. The only way to contact the seller is through the app... Which does not work in Italy. They offer no solution, hundreds $$ gone