I have downgraded the app to one star due to the ongoing failures they have responding to their failure to fix log in problems for out of home control. It used to work. Now it doesn't and they have locked me out of my account and no amount of password resets allow me to get it unlocked....and there is no phone number or contact info to get help. Support counts! Lack of support counts too! It's a decent product when in home but a huge failure for out of home control.