This was an awesome marketplace to sell on me and they were doing good and the customer service yeah maybe it wasn't on the phone but the people were so polite and they would complement you on your positive well-being I sold with them for since the beginning over 5 years I believe and all of a sudden I had made 157 sale it was a local sale 7 hours after I got paid in the customer received their item somebody from the mercari took my money and shut my account down witout explanation Money robbed