I'll update if I get help. I always have issues connecting, when it does, it freezes, I get an error saying that my cable is faulty or the chip is bad, 3 different complete JB4 kits later, still does the same thing over 40°F outside. Now 4 the jb4 itself. My 14 BMW 335i EWGFBO no power from jb4 n limp mode randomly. Sent logs n pics like POP-UP says, never get a response, 1x I did n the"C.S."🤣 was rude n acted like I'm stupid n like I don't know what I'm doing, waste of 🕐🕣🕤