You stole $18 from me tonight your program froze after my second trip in salt lake. So I could not answer ride number three. By the time the program was operational I took the next call. But I see you did not give me credit for three in a row and stole $18. I expect you to give me that $18 and correct the errors in my record. The same thing happened last Sunday at 5:00 p.m. I could not answer two calls because your software was not working properly.