Order doesn't arrived, refund canceled without delivery proof. Shopee agent send this: Kindly be informed that we will proceed to cancel the refund request here and proceed to follow up with you through email with the case ID for further actions regarding the refund request. If your side still has not received the parcel, you may check your email and reply with the requested details. Any compensation approved will be manually credited to your side. checking with logistic will take 3-5 working da