I've lost a total of $360 do to two charges for adding money to my account and two duplicate payments for goods and services. I never received the goods that I paid for and my payment was sent twice. After contacting them about it and speaking to 6 different representatives for more than 4 days, they told me they weren't giving me any cash back and I should stop calling. Hands down the worst online banking app I've experienced. Use anything other than PayPal trust me!!!