T-mobile and Metro PCS are not one and the same as advertised. I visited two Metro PCS stores and they could not and would not help me. FYI: there is a t-mobile at 10700 Eastex fwy which is not advertised. Fortunately a wonderful customer at Metro store told me about it. Consumer Affairs should search into all negative reviews and complaints that appear online. T-mobile employees do their best to give good service but the actual phone service is unacceptable. IT, Lenny, lied to me.