I really enjoyed this game, until it completely crashed and I lost all of my progress in my park. I was at level 28 with a park value of over 30M, and I logged in to collect one night and everything was gone. I contacted tech support, they told me to send screenshots of my player ID with current level, etc.. I never heard back from them, zero help. It looks like I'm not the only one who has had this issue... I uninstalled the game. Atari dropped the ball on this one.