I don't understand how Disney can have such good parks and terrible apps and websites. You buy ticket and open the app but you cannot use the ticket in the app. You need to use the qr code in an email. They are like 'Oh no you silly dumb consumer your tickets aren't in the "Tickets and Passes" window of your profile, they are in the "Disney Magic Mobile" section!' Virtual queues, plus services, photo pass, memory maker, magic bands, park hoper, lightning lanes. User Experience sucks.