This app sucks!!! I did EVERYTHING I was supposed to do. The "response" was to go to a site, which is actually the Google phone app to be downloaded! And once again, instead of actually making a link to click on, Google response wants people to type out an address. That's just ludicrous! This is a technical support page & you can't even provide a proper link?! GTFOH!!! Don't get this app IF YOU DON'T HAVE TO!!! THIS IS A JOKE!