Make sure you disable auto-renewal. When you receive renewal notices it mentions when renewal is due, but only when you dig through Nord's website that it tells you it will take payment 'some time' before renewal. Furthermore, they will only refund you 30 days prior to that date, meaning you probably cannot stop them unless you have dug through their website and located where to disable the auto-renewal. Why build a good and decent service and tie in customers like this?