Im facing issue with electricity bill payment.The amount was deducted with out my approval.i did not activate the option automatic payment and yet the amount was deducted.I have been trying to call helpline but it wouldn't connect.tried chatting but it is waste.Now the amount deducted was not total bill but only 1/3th of it.i need to know when the amnt will be refunded to me.the bill can't be paid in halfs so obviously i lost amount. Let me knw how to contact u guys.