These Scooters SUCK, they will RANDOMLY slow down, usually during the Most DANGEROUS times to do so, and will LOCK your speed level to a near CRAWL, making it Extremely DANGEROUS TO OPERATE. PS. the map on the app SUCKS and would NOT let me park at all, In A Designated PARKING SPOT; UNTIL I made a complaint, and over half the rides I found in S.F. Where ALREADY BROKEN, in some form. Be it a Broken Basket, Missing brake, ECT... My experience was so Bad that I Will be REQUESTING A REFUND!