The app is very tricky to use. Twice now I've accidentally purchased tickets right away without being able to confirm I chose the correct thing. I accidentally bought a ticket for the wrong day and when I went to go refund it, the app wouldn't refund the service fee for me. I've also tried picking seats and then changing them but the seats that I actually did want were occupied even though I chose them originally. It's not fair that I'm losing money by fussing with the app.