I had an issue because I was complaining about being charged for overweight shipping when there was no proof and the item was like 2 oz not 2 lb. Since then I am unable to receive shipping labels. Did everything possible to make it so that I could get mailing labels changed my email and the help desk could not help me. This is causing problems where I don't know what is going to what because I don't have an email. Have to open a new account and move 1500 listings. Very disappointed