So I ordered a phone case and used the advertised 2 day shipping. The case was sent to my old address that I have no access to (funny since I triple checked my address book And mad sure it sent to the new one) and when I called customer service and explained what had happened they told me that it was in the final sorting phase and could not be cancelled. Their suggestion was for me to be a porch pirate and intercept the order to return it. 1 THAT'S ILLEGAL and 2 I DON'T HAVE ACCESS TO THE HOUSE.