Had to delete app. The quality of agents has gone downhill. It took 6 agents to get the help I needed. They are all scripted and tell you they are sorry for the inconvenience for something that has nothing to do with inconvenience. Instead of fixing a problem, they just throw credits at you when you didn't ask and close the chat when you tell them no. They also stopped asking if you want credits or original payment refunds, just give you credits without asking, then I need a new agent to fix it