It's ok if youre busy and dont have a lot of time for shopping. Sometimes the shoppers will just refund something with only 5 mins to respond. I ordered a 36 count family pack of eggs at wegmans, they sent me a picture with multiple other kinds of eggs (12 packs and 24 packs) then asked if i wanted something different. I didnt see the message for exactly 5 minutes, so they just refunded it. Just get 3 packs of 12 count eggs!!!!