03/24/2022 So, this is an edit of my past review of Spectrums horrible service. On 02/27/2022 my brother Richard DeMello passed away after being hospitalized in early January in Harlingen TX. Yesterday Spectrum after being informed of his death contacted my parents and asked them when they are going to pay his bill for Jan and Feb. My mother informed them that they weren't. Spectrum "Cares".