On my previous review I indicated that this app has problems here and there and I was hoping they would be addressed. A year later, this app is useless - there is no single time that I want to print that I spend 1 or 2 hours trying to make it work. There's always problems with signing into the HP account, when it works, not all the features of your printer are available, or your printer is not recognised, etc. And don't try to get support because that is the WORST experience ever!