I have an unlocked phone and recently moved to a different carrier. I am unable to delete this app from my phone and it keeps taking over my calling and texting ability, which then means that my calls and texts to not come through. So then I have to go in and strip it of all permissions once again. Because I'm no longer with the carrier, this app has become a malignant cancer. Additionally, no one at the company can help me remove it, even though I have called and went into one of their stores.