Everything outside of working with my Psychiatrist and my Counselor directly, has been not good. An FYI if you use this service, know that it is very impersonal, and that can be triggering to some. I have had three different people on my "Care Team" all looking in to an issue for me, and most messages I get back from the chat system seem as though my previous message was skimmed maybe and no answers have been provided. Things understandably take time, but little actual care seems to be shown.