After the first several orders that were great, lately I've been waiting for orders from near places for 1h+. The last time the app even crashed and I couldn't follow the order. Before you tell me that you're new to the market and you don't have enough staff, you can at least try to make correct time estimations so I know where I can order from based on how much time I have. There were many times when I wouldn't have ordered if I knew how much I'd wait!