I haven't booked anything with this company without an issue with them. I got turned away by a hotel because they never sent the money so I had to sleep at the airport even thought the money was taken from my account. Also tried booking another hotel and was given a discounted price/deal which was not applied to my total and when I communicated to customer service they for some reason don't have record of the deal they offered...very sketchy app in my opinion! If I could give 0 stars I would