This is a middle man company that offers discounts on cheap flights in exchange for higher rates if you mess up your ticket information AND they will take any voucher that is given to you by the airline if your flight is canceled or delayed. This is how they make money and offer small discounts. Save yourself the $50-200 you would have been given if the flight is delayed/canceled and buy the flights cheaply through Kayak/Hopper/etc. instead.