The game itself is great, I decided to install the game again but when I logged in to my account, I lost my house, resources, and even the levels that I reached. I lost all of that but I am still on the clan that I'm into and don't get me wrong, I haven't reseted my account. I spent some time in the games before and the I'll end up losing every progress that I've made? Also, I don't even know where can I contact the developers, please make a place in-game on which we may send you our concerns.