This app was atrocious when I first got the system in 2016, and it's still atrocious in all the same ways despite all the reskins and "firmware updates" on the device. Unfortunately, they have little incentive to make the app actually work well, since it's very unlikely to sell more cameras. I ditched Arlo for quite a few years (despite having sunk a lot of money in the hardware) and was using a free(ish) app, TrackView, which did every single thing better and smoother than Arlo. Unfortnutely, TrackView just stopped working outright, and I had to dig up my old Arlo cameras... until I figured out how to set up TrackView again (you have to sideload it because Google any app that wants video and audio access that's sufficient for monitoring must be malicious... genius). In Arlo, every single step of trying to use the camera is painfully slow: The app takes several seconds to load, THEN several seconds to "hydrate" and load additional menus like "mode" (EVEN IF IT'S IN THE MODE TAB ALREADY?!?!), several seconds to connect to "live" mode, there's a consistent 5-10 second delay in "live" mode from what's actually happening. The two-way communication takes several ADDITIONAL seconds to "connect"?!?! and then the two-way communication is also extremely delayed. At some point it just stopped being able to connect to the camera, EXCEPT if I went into settings to pretend like I was adjusting the recording area, and in that interface it showed me the live feed perfectly well?!?! It would still alert me, but didn't record anything either. How is this possible? I ended up having to reset and reinstall everything. I use the camera to watch my dog(s) when I'm out of the house, or try to. Today I was walking the dogs one at a time, and it just randomly logged me out in between the two dogs, so when I went out with the second one, I discovered that I didn't have eyes on the dog at home. Then when I came back it just randomly logged me back in without my input. It didn't record anything while it was logged out, even though my dog clearly should have triggered it - lots of stuff was moved around while I was gone. It started triggering on my voice as soon as it decided to log me back in. How is triggering and recording video even tied to the app?!?!?Geofencing is a joke, its idea of where you are is only very loosely tied to reality. And it's really hard to even tell where the hell it thinks you are, and whether it thinks you're at home or not. You have to infer it from clues in other parts of the app. I don't even have the energy to complain about the horrible interface choices, those I could at least live with if the functionality worked as promised.