Terrible company. They froze my account because I was signing in with another device. They asked me to send proof of ID with a Selfie and holding my driver's license. I did everything they asked me to do. My account is still frozen; they won't respond to emaily and they are trying to keep the money in my account. I contacted my bank. My bank said it is possible to dispute the charge and reverse the payment. From my experience, Gemini will try to steal your money and not respond to emails.