I had some medical insurance forms that needed to be completed. I talked to three different "Account Specialists" that all stated my monthly amount would be reinstated within 24 hours of receiving the forms. Well, the amount didn't go back to the original amount and a supervisor told me that the previous "Account Specialists" probably didn't want to tell me that I had to pay the higher amount. What kind of cockamamie excuse is that? I will be finding another insurance company.