I have called multiple times over the pasted 1-2 tears about things not working with finding devices on my wifi and setting up speaker group. After multiple hours and the call representative always, yes everytime, acting like they have never heard if this issue, they eventually leave and come back saying "this is a known issue and being worked on." After the amount of time I have waited for the "problem to be fixed" I have decided they are not actually going to fix any of the problems.