So I have to ask a question a couple months ago about missing points for a purchase. I never knew that I got a response until I checked it today today. I went back and I asked the question I originally asked in January. When I went back to see if I got a response just as quickly as I did before before there was a response and they said that they I checked back and it said my account was disabled. I was wondering why I Was disabled and it's taking them a lot longer to respond now.