Had a billing misunderstanding over 1 year ago, January 2021. Finally together Spectrum and I were able to correct their and my mistakes in September 2021. Spectrum partner CBE supposedly communicated via electronic updates on Sunday mornings? I've verified with 5 different phone calls and 5 different Spectrum representatives on 5 different dates/weeks that my account is at $0.00, good standing. CBE representatives tell me that they have no communication that this is fact, 7 different represents