The app claims it's easy to use and has you take a picture of your reciept. Recently I've been having issues with the item being read and credited on the reciept. Currently dealing with the unprofessionalism of one of their reps that after asking for pics of the actual item and another pic of the reciept, responded with the same response instead of looking at the actual reciept and screenshot of the offer in the app. Don't expect everything to be accurately accounted for.