Worst experience at late night. Booked a room in agoda. When I reached at the hotel, the name of property is entirely different. So I enquired in the reception and came to know that the agoda listed hotel was closed a year ago. Now new hotel is there. So for complaining these and claim my refund I tried to reach customer support and experienced the worst service. Long time to connect officer and when I was explaining my issues the line automatically cut off. No response till now.