Literally the worst customer service I've ever dealt with in my life,there has to be some malicious business going on. I went to prison 3 years ago, just got out a week ago. I still have my physical debit card I had when I left in 2019. I no longer have that phone number, or email address. I was a heroin addict, no reason to sugarcoat it, they told me to prove my identity to access my account by sending copy of my ID, last 4 of my social, and a selfie of me holding said ID, and a piece of paper