Should be a negative 5 star rating. Biometrics and PIN NEVER work despite the settings being set correctly. This happens with every single alleged update to the app. Yesterday I could use biometrics. This morning, I had to reenroll and enter ALL my credentials again. Checking 'Save User ID' also was a waste of time since I had to reenter EVERYTHING after closing and reopening the app. You also ALWAYS have to enter your user ID, password, phone number and enroll in mobile banking every time you try to log in! I had to enroll 7 times today alone! Simply put this is the worst banking app there is. Emailing the developer is a waste of time also because the email is usually deleted without being opened or read. Oh, it also resets itself and erases your User ID despite checking Save User ID & u have to reenroll. This is what happens when you (1) outsource your IT needs to some script kiddie organization that has zero idea how to actually write useful and functional computer code and (2) you continue to use these unqualified idiots to maintain your basically useless app. I say useless because NO ONE wants to have to enter all their credentials any time they wish to use the app. A word to the moronic script kiddies that don't answer their emails because they delete them without reading them - If it ain't broke, don't fix it!