The app itself when it works is pretty good. It's quite complicated and overwhelming at first because there is so much. The reason for the low score is because the Binance IP address system is flawed and regularly tells me I'm in the US and so restricts me from doing anything. Even though all independant websites correctly recognise me as being in the UK. And the customer service team are awful. They keep lying to me telling me their system has been fixed and are incredibly unprofessional.