Appalling service. Drivers never accept riders or take forever to show up, and if you want to cancel because you don't want to put up with their shoddy service and would rather find another way to get home in a reasonable time, you will be liable to pay a cancellation charge. Pathetic - stick to uber, don't bother with this utter rubbish. I've given them enough chances now, so I certainly won't be bothering again.