Apparently they suspended my account in 2019, but I was never alerted, have no messages about it, and as far as I can tell never did anything wrong. Talked to customer service and THEY don't know why my account is suspended...they can't tell. They also can't un-suspend it. They said I need to submit documents proving I'm me, and documents proving I own what I'm trying to sell. As If I have proof of purchase for games from 1998. Won't let me close the account either. Ebay sucks now. Go to bonanza