I've been playing this game on and off for years. For the past couple of months The game has been given me big issues. I had to start playing from the beginning 2 times.I recently got a new device and attempted to download and restore my old save game but every time I log in it says in order to restore Save game from the cloud you need the latest update. I checked and the game is fully updated and it still won't let me try to restore my saved game. All my progress that I've done is now wasted.