The app is not the issue. The employees at the harry l drive location are the issue. Stop pushing everyone to the survey for app issues when that's not the issue. The app did exactly what it is supposed to do. If u read these reviews mcdonalds u would answer appropriately not answer everyone with the same link. The store employees pushed the order thru as picked up. The app charged me as supposed to. They're is no way to refund at this point on there. REFUND ME!!!