The game is not bad, altough having to wait longer and longer for something to craft is annoying,all should have a timer of 30 sec. Having to manage all classes of equipment is another dumb thing. Yet none if those come close to the terrible support service, i asked to reset my account because i didn't know it and it didn't belong to me, they started literally interviewing me just for a simple reset, not to say it took them 4 days to respond...