I made a booking and tried to pay initial payment. During payment, the amount got deducted from my bank, but not deposited to merchant account. While checking with UPI, they suggest to check with merchant. But Oyo doesn't have a option to raise support, as it was unsuccessful. There should be some support and history maintained for the booking tried but unsuccessful. No there is no option to raise complaint also. Very bad experience. Now I am going to check any other means for escalating this.