Love the app but they sure don't know how to switch phones over at the ATT store, this has been a nightmare and I have to leave my old phone on for this new one to work. I don't think they will like me tomorrow! 3/1/2022 this app does not work properly and i am not a tech, i can not fix it. The phone is a new Samsung A12 and i would not recommend it to anyone. Very complicated, notifications do not work and i can not fix this phone. Don't waste your money on it. Also very dissappointed in AT&T!