The app won't let me change my booking that comes with a free cancellation. I can never find the detailed price breakdown for my bookings. Trying to use the chat service is frustrating. It asks you to provide your confirmation number but you can't get to it while in the chat. If you get out of the chat window and go to your booking, you are still unable to copy the confirmation number from there because the app doesn't support copy/paste functionality. 😡