It's been a pathetic experience with redbus. They don't even have courtesy to provide cancellation information beforehand instead they said that they didn't know that bus operater cancelled the bus. And after which I asked for refund& now they are making numerous excuses to refund my money that they'll get back to me soon or they need to ask the operator first and what not! They claim to be quick resolution/24×7 support however it's all just a phrase.It's been 7 days still no claim & no refund!