Worst app and customer care service. I faced bus cancellation issue,the primary ticket which I booked cost me 1250 bucks, the operator said that bus got cancelled and he transferred the ticket to another bus which was cheaper, and my whole journey was horrible. I asked red bus service provider to cancel the ticket (b4 beginning the journy) but he told to continue the journey and they will solve the problem in next 24 hrs, pls don't trust them if u face this typ of issue, please cancel ur tkt.