Can not figure out how to redeem points inside app at one point it deducted points before I made the purchase and I had to email Peets and they put the points back in the app so I thank them for that. Also my balance has not been updated it's still sitting at $37 when it's actually down to $10 I had to check with the cashier. I guess maybe I should uninstal reinstalll because enough people are not having the same problems.