Very reluctant to give even 1 star. Airasia should've stick to web check in instead of forcing apps check in. Face ID scan is compulsory but does not work and the app took a long time to load. Had I known that air asia check in procedure is very tedious, I would've book another flight. This app is a total waste of time and so not worth the effort. I hope they still allows on counter check in, because I don't think I can actually check in for flights using this app.