If I could give them a negative I would. My father who's 67 wants to retire from running his business of 40 yrs I tried to make things more convenient for my take over because the business side of venmo handles taxes. However they froze the account before I even received my qr stuff in the mail and before any activity in the account. Asked 50 times to close it. Instead they have been harassing me for ID for an account I say several times a day to close, suspect if you ask me. Their hard headed.