SCAM. They sell you the hardware and now they've changed it so you have to pay a monthly subscription to access the video clips. You had 12s clips for free before. There's way better options out there, don't bother with this this scammer joke of a company. EDIT: good try, with your wannabe pc reply that's completely useless and posted by bots. You sold a free piece of software, then changed the terms. there's no excuse you can make, no talking your way out of it you're running a scam. period.