We need more options for when you don't get an item that you were charged for instead of just a refund for the item. A lot of people, like myself, use Instacart out of necessity. So when we don't get something that we paid for, we can't just easily go get the missing item. We have to create a whole new order, pay fees and reach the delivery minimum again. Raise the standards for shoppers! I shouldn't have to report a problem every single order and still have to tip and pay multiple fees.