Beware of this fraud company,they will assure your stay first and then hotel(say XYZ) will deny you for low tarrif. You will be roaming around on street for hours after finally will be able to find a hotel(say ABC). By that time Oyo will call you and take side of XYZ and mark you as checked in so that you can't even be able to cancel and then mark you as NO SHOW and steal your money. There was a time when I used to find Oyo customer centric,but not anymore .. it's all looters now.bookID SIXH7093