We had a very bad experience with our Kerala trip. Our return flight got cancelled and they asked 7k extra to book the tickets. We than checked ourself and book the ticket with less cost which they booked initially for our trip. They said the refund for the money will be initiated and credited in 7 days. But no, even the flight has already processed refund in there account the same day. They didn't credited the same even after 15 days. What is taking so much of time??????