This use to be a great app with good customer service that replied nearly instantly. I've been with them for almost a year but the last 2 months have been horrible. If you have any problems at all the customer service team doesnt even reply to you. It's been over a week (when they say a day) and I still have yet to hear back. It sucks because I really liked this app initially and spread the word about it. Annoying that when they try it they'll be disappointed.