I got kicked out of account during a update. When another update came out saying this issue was fixed I tried to log in. It said I needed to update my password. So, I reset. After that I keep getting a message to reset password. When I did, I would get a pop-up saying there was a issue with my login try again later or there was a issue and we are working to fix it. finally got error code HTTP 403. Support reset my account due to 3 months of not being use and let me in. All gone, points, recipes.