Keeps crashing and I lose whatever level I was on or video I was watching. Customer service is poor at best. Been promised compensation for me loses but none yet after three weeks of waiting. Tonight it took my eight tries before I finally got on then kicked me out again. I have spent money on this game to so I'm not a freeloader looking for a hand out. Update 3-15; now it just loads up to 65% then freezes. It been doing that for the last few days!!! Piss poor customer service to.