I was told that there's no parcel for me when I'm standing there with my slip Clearly stating the opposite. I pushed and shoved ( metaphorically speaking) until the guy went in the back again and guess what HE DID FIND a parcel. The postmen always run away with our packages or don't bother calling at all. NO SMS notifications ever I've lost so much due to the incompetence of Aus Post. Lived in 10 countries and this is the worst I've seen