I have ordered an A.C from this app, the AC is fully damaged and dirty its pacakging is wet. I don't know but the customer says that if you have to return this our technician will initate it. From the day of dilivery till now I AM calling them daily now when the date of returning expires they said that now you have to install thic AC. I AM fully Frustated and not satisfied my parents are scolding me about this incident. I prefer you never order A single thing from this instead prefer Amazon