Traumatic... We don't think drivers are being vetted, our guy couldn't follow directions and got us lost. During a heavy rains does not use his wipers. Had to keep asking him to use his wipers so that he could see where he was going. Didn't know how to use indicators. Had to ask him to slow down die to really bad weather, no wipers being used and indicators all over the show. The guy was nice enough but have decided that I'd rather pay a bit more on Uber, vetting seems to be done