i can't send money. i was trying to transfer money to Banorte I've done this like at least 12 times already no problem at all before. i was told by customer service to uninstall the app and install again and that would fix the app nope it didn't. it asks me to put the 10 digit account number. i do it and still ask me for it. i had to send money as pick up at any Western Union location instead.