I was told by a rep that this app is for people with contract accounts so why it's pre-installed on my phone since I use pre-paid account is beyond me! I successfully uninstalled it once only for the app to secretly reinstall itself 4 months later which was 3/7/22! So after an idiot from tech support told me that I was stuck with it my friend told me to go to Google play and uninstall the updates, disable auto update and it would be a dead app on the phone. Unroot your phone to remove it forever