As many other older loyal customers have said, we bought these cameras 3+ years ago when they first came out before the company gained public traction and popularity. We also bought SD cards for each camera to reduce cloud storage and minimize cost. I recommended the cameras because I initially loved these cameras for their ease of use and no cost for event recording. Now that a subscription is being required, I'm no longer recommending. Canned responses by customer service are also a let-down