I want to like this game... but it's sooooo buggy. It will randomly lose progress in events. The events consistently do not pay out the rewards (and you can see this while playing). The load times are less than ideal. I'm pretty frustrated about the lack of event rewards and I've e-mailed support 3 separate times with no response (besides the automated "we've received your ticket"). Really helpful, thanks. I'm glad you all are responding to reviews on the play store, how about responding to the requests of users actually playing the game? I'm trying, where is the effort on your part?