Approval process lost them business. Was approved previously and successfully rented a few cars. Suddenly I was not approved anymore. Was asked to send multiple items of ID. In spite of doing this, none of the items sent (valid drivers license, CC, etc etc) were good enough. I think they are scammers looking to sell/use personal info. Why else would they ask for so much? I can walk down to Budget and rent a car in two seconds... which is what I'll do. Bye Turo.