I signed up, filled out the med history, and made an appointment for the same day. When it was time to log into my appointment, the app kept opening the page to make an appointment and it wouldn't let me join the chat. There's no live support to help so I tried for 30 minutes but my appointment was cancelled and the next available appt is over a week away. I just want a refund because I wasn't able to use the service and i don't want to wait a week just for this to happen again.