Intuit has provided me with an error code in regards to my social security number and last name being incorrect. Despite verifying this information was correct with the IRS, SSA & my accountant intuit has refused to provide a refund for the $138. According to the first representative I've spoken to this is an issue they've had frequently. I was informed agents wouldn't be allowed to process a refund over the phone, and upon submitting one online a no-reply email reached out to me denying it.