I was really loving playing this game. I even cashed out once. Then when I would open app to play it would just show shadows of the colored boxes. All black boxes and nothing happened if I clicked on one. I tried to make contact 2 times and have never recieved a response. Today I finally decided to uninstall it. I plan on reinstalling to see if it makes a difference. Then I will no longer be able to collect points since I had already installed once.