I ordered some mushrooms looking at the 10min delivery. They were delivered within time however were old and smelly. I raised the refund as I wanted them for brekfast and time had already passed. However the chat support gave me a forced replacent even after clearly mentioning i needed a refund after going through a tedious chats and selecting random options. There are so many better services available that save on time and quickly resolve the issue.. BAD EXPERIENCE!!