I should be able to place an order and have my fiance pick it up without needing my phone. Im stuck at home with my newborn and kids and was going to have him pick it up while he was out so I could use my rewards points and because I wasn't at the location I couldn't place my order. Change it. As long as he has a confirmation code it shouldn't have been an issue. I gave them my mobile order code that it said to ask a crew member for assistance and they were clueless and wouldn't send it through