This is my attempt to reply to your reply on my previous review. "Admin" on here replying to rates is using standardized replies. It kinda begs the question "did you even read my review?!?" Yeah buddy I submitted your support ticket and was essentially met with a "We apologize but we cannot help you with that at this time." Seven years I was on this app, I used to advocate for this app, tell everyone they should try it out. Don't waste your time with this app like I did.