Ordering online isn't like ordering at the store. I ordered two sandwiches and the app didn't say that the bread was 9-Grain Wheat. Also, when you first order the sandwich, it adds onions, peppers and spinach and YOU have to add cheese and other toppings. Let us decide what to put on the sandwich please. I will use the app for the rewards but only order sandwiches from the app when a good deal occurs. Update: So Subway's app still gives you a default option that makes you have to add cheese and toppings and take off toppings nobody wants (like green peppers and red onion [yuck]. In fact, today I thought I ordered a sandwich that was favorited by me on the app several times before (Rotisserie chicken on Italian Herbs & Cheese, Toasted, American Cheese, Lettuce, Tomatoes, Pickles, Honey Mustard, Black Pepper, Salt). Somehow, it turned into Rotisserie chicken on Hearty Multigrain, Toasted, Lettuce, Spinach, Tomatoes, Cucumbers, Green Peppers, Red Onions, Honey Mustard.) I did not order this. I couldn't eat this at all. Why did the app change my order? The whole point of Subway for 25 years is to order a sandwich the way you want it. I would NEVER order this many veggies on a sandwich. I might just have to order in person from now on since your app doesn't want to give me a sandwich I could eat.