I had gotten this app and had earned a a few dollars and I went to log in one day and it kept saying wrong password oremail address so I knew the email was right so I changed the password tried to log Ina d it said the see thing wrong password or email address so I got another email and the same thing g over again and I email ibotta and got no help from them nothing anyone could understand I ask the. To reset my password but nothing so good luck