Don't care about their customers at all. Was not aware points would expire and be completely deleted for inactivity. Had over 2000 points to that was saving up for items and nows its gone. Call customer service and supervisor doesn't give two sh!ts about customer care. Said they sent 2 emails out in December, but who the heck reads those million emails they send? Not going with Sephora anymore. Will try ULTA beauty instead. Returning all products that I just purchased today $300+ dollars.