Since the last Lucky Gold Box Day every time I try to sync between devices it puts me to level 1. I am connected to Facebook, but the FB data has me at 0, 14, or 15 emoji instead of the 341 I actually have. I am Uninstalling the game and when I connect to FB it says 0 emoji instead of 341. I close and open the game and it finds the game with 341 emoji, but it will not open. It goes to 99% and will not further load. I wrote support and have not received a response.