Horrible service & software/cx seemingly built on dark patterns or just wholly inept design. It's a good thing they cut valuation. Groceries beware, native stores with solid IT could do far better than this would be contender that lacks the ability to deliver & hasn't done enough to support the frontline workforce it depends on. It's threatened/cut into your profitablity yet lacks vision & ability to deliver cust. sat. I've had to cancel every order since joining, yet it claims hrs saved, etc.