It could be great. But because it could and it's not it's extremely disappointing. It's definitely a pay to win. But really it's a "pay to be content for a few 'rich kids'." The few that spend 10s of thousands of dollars ruin it for those that pay a more reasonable amount. I love it in many ways, and I hate it in many more. I'm still very active but we continue to lose many of our server mates because the devs just don't know how to make it what it could be. I may be next.