We are going to Hotel yercard when we reached the hotel it was Full if guests so the Oyo hotel told to cancel the hotel booking and money will be credited but when I checked the refund status they are telling me I should cancel before 48hrs I am ready to go to hotel , hotel was Full means what i can do (hotel was out of electricity and no generator) , they should give us a room but no when I asking refund they are telling that they will do not give me the refund