If you wonder why healthcare is expensive in this country, try this app. After wasting the time of citymd staff in resending me new sign ins on passwords/usernames and actually was sent a link to bypass most of the security firewall, I was inside the portal. But after I signed out and attempted to sign in again, I was back in the twilight zone. Thank God this portal doesn't reflect on the excellent service citymd has provided me over the years. It's a shame that citymd has to carry this cross.