Left us stranded. Our flight changed and Hopper did not notify us. We were stuck with Hopper and the airline pointing fingers at each other when in reality it was Hopper's responsibility to notify us as they are the ones we booked through and they are the ones who have our contact info. We simply wanted them to book a new flight for us so we could still depart the same day but they stalled for hours until it was too late. We had to drive total 40+ hours and lost vacation time in the end.