I wish I could give them zero stars..first they didn't want me to return the package and tried to haggle the percentage to give back..now they saying the package I sent back weighs less so I didn't send everything back. The gotcha is I made a video of me packaging everything!. So basically they trying to steal my money. I told them I only kept a purse and anklet and everything else I have on video. Don't shop here they're thieves and if I have to I will escalate this further!