Customer care to fix issues takes over a week to get a response. New features are either rolled out super slow or only to certain creators. For instance, I'd LOVE to put all my videos into playlists but NOPE don't have that feature. Their community guidelines are complete trash and everybody laughs at them because they make no sense and most things are ran by bots that take text absolutely, positively, completely out of context and issue a violation over absolutely nothing.