We received two devices for the planned obsolescence upgrade: the ES2251 DOCSIS 3.1 gateway (I can't believe you guys call it a 'modem'), and the SAX1V1K 802.11ax access point. The My Spectrum App detects the gateway, but cannot detect the SAX1V1K even after rebooting the AP numerous times. I cannot gain access to the AP's config page (via 192.168.1.1) to set static IPs and port forwarding for virtual servers that I must access remotely. Replacing bogus AP & gateway to eliminate equipment lease!