I have played this game since it came out and the last month I have had nothing but issues. I do everything that they say to do. Resolves for a couple of days. I just purchased keys and then game started acting up. I uninstalled and reinstalled the game. When I came back all of my keys are gone. No one at customer support cares or seems to have anything to say, so I will be canceling and fighting to get money back. Don't waste your time with this game. It has gone down hill rapidly.