My account was hacked 24 days ago. I caught the first notification my info was changing, but Mercari has no safeguards in place for someone to stop their money from getting stolen. I was let back into my account 3 days later, but it was limited (I can't buy, sell, change back my bank account back to mine, etc). There has been no response to messages trying to get my account restrictions off, and they haven't addressed the stolen money in any way. No live customer service phone or chat.