Dear SEGA,I downloaded this game on my Mom's phone and it completely deleted all of my hard earned 25+ characters. So I am very upset about that although this is still one of my favorite mobile games. And I am sure this was just a mistake. But if SEGA could consider helping get my old account back I would appreciate that so much. Do for that reason I have to give tha game 2/5 stars. It would be 5/5 if I did not lose my old account. Otherwise it is a 5/5. From, Eli