Things have changed in the worst way at playstudios aka My Konami. Disdain is the first and last word that comes to mind... Problems and unresolved issues. Used to feel taken care of by great host Rae but now 1)tech doesn't answer 2) new host just email beats me up, her allegedly high value TANAZANITE player 3) and that's 4 or 5 days later if lucky "...have too much to get bk to just me and she has over 1200 important people and things.." I just feel uncared for. Comps so much worse now too.