The opportunity to work short, convenient shifts and some of the customer service is fantastic. However, for me the cons outweigh the pros with Shiftsmart due to the high volume of app glitches. A customer service number I've had to call everytime to clock in automatically hangs up at 10min. making it nearly impossible to reach someone and I've had struggles with clock-in and receiving payment. It's not worth all the hassle trying to work through Shiftsmart, so I'd say proceed with caution.