This game has become ridiculously hard. There was a time when we could watch an ad and get an extra guest to reach our goal and now we don't even have that option, and as someone mentioned the game is programmed to make you lose with guests requesting occupied rooms, food and drinks options that are further away and don't even get me started on how we have to reboot the energy source for the hotel every so often. Extremely annoying and considering deleting the app!