Very disappointed, we have Amazon prime, but after switching phone companies ( the phone company gave us free prime) we can no longer stream the songs we had in our lists it says we have Amazon free . So all we can do is play similar music. The customer service person said that I would need to make a new list . But that didn't work either. It's utter malarkey. And we have signed up for our own prime account using the same email addresses. Very disappointed in Amazon at the moment.