Logging in I got an incorrect username or password msg. Eventually locked ⁸ out even though I had logged into that app earlier the same day and have can't reset my password because another error msg about issues on there!e. Waited 37 minutes on hold to talk to a csr. She sent a new temp password. I didn't have my glasses readily available to read the the password. Got my glasses and tried logging in with it but to no surprise it failed.Suntrust had a more user-friendly app also.