Takes FOREVER to load your information, if it even does! Today I couldn't view or manage my package, it kept going back to the previous screen. All my stuff is AT&T, you would think it would be super fast! On the app it says I have 4 TV boxes. I got 3 then later got a fourth, I sent back the fourth one in the box it came in. I asked about a credit to my acct, they said I sent back my free box. I did not. I have the 3 TV boxes I originally got & the boxes they came in all together. NOT happy.