Toyota lies. They are deceitful. They steal your money for services they don't perform. They try to sell you scratched cars with defects and hope you don't notice. Then when you become their customer, they lie to you more. They offered an extension during COVID, they ensured me it was fine. Then they dinged my credit for missing a payment. When I disputed it, they admitted it was an error and it would be removed. Month after month, nothing. Dispute every time, they admit it's their fault, they'll remove it, nothing again. I contacted them and asked why it's not removed, they said they can't remove it, and it must be left on. I have proof of everything and they refuse. So it's time for legal action. Do NOT give Toyota your money. They are liars and frauds. You make every payment on time for 2 years and they lie to you about an extension, then ding your credit like you did something wrong. THEY offered it! I would have just paid if I knew they were lying. They get the extra interest by adding on an extension to my payments, then go and ding your credit. Horrible way to treat your loyal customers. Loyal no more, I will NEVER buy another Toyota now unless this gets resolved. Since they dinged my credit with lies, I'll spread the truth everywhere so people know how they conduct business. Very shady. Also, paid $2,000 for services they still haven't performed 27 months later. So I'm looking into legal action for that.