I love my phone , I only wish I would of know how there in app live chat was ,, it us nothing I would recommend ever using again ever,, my experience has been worthless, very unprofessional, what a joke , I could go on and on about all the B*******, I was just put thru , unbelievable, save yourself don't do it. I'm left with no where to turn to get an issue resolved. I was hopeful this review would attract someone's attention at at&t but I can see they don't bother to reach back out to others