It works perfectly on my Iphone 11 but when someone else want to sign into the accout, on the screen it pops-up as "make a plan, restore plan, or click here if you already have a plan" I always click on the last one and the pop-up goes away but when I want to watch something it says I have to put in my provider which I dont have one and it wont let me watch the shows/movies. I tried looking online for some guidence but nothing helps.