Customer service unable to resolve issue with document upload. I asked for specific reasons on why my documents keep getting declined when everything checks out. When I asked two customer service reps to provide feedback into why my document is being rejected, they just keep repeating to upload the documents again. No constructive feedback was given into why my document, which is correct, was given. If I am not able to get help from them on the simplest process, before I even started driving, how am I supposed to rely on support team to resolve an issue during deliveries/rides.