I booked a room several weeks prior to my trip, but when I showed up the host said they had no record of my reservation and the place wasn't available. Airbnb support offered me a $10 credit that I had to use within 30 days as a condolence, even though I spent literally half a day scrambling to find a hotel last minute. F this company. Such an atrocious experience and a $10 credit was all they offered? Please go out of business.