I hate even ordering this phone package from Walmart but it's one of the best deals going. the reason I am having to order a new phone is because the one I bought from them for $300 tore up and they would not take it back even though it had only been 17 days because they have a 14-day return policy. a friend of mine went in there and somehow got me a new phone which also tore up and even though I paid an extra $63 for some kind of plan or insurance I'm told that I can't even get a replacement.