When I arrived at hotel at my pre informed time of check in .I was denied booking mentioning there's a electricity problem and then there was rooms problem.i arrived at 12:00 AM midnight with Family and was forced into a situation that your booking is fine but we can't provide you room at this hotel and we'll give you room 1 km away at other hotel which is needless to say is far poorer quality . But what would a person do in that situation wander on roads at midnight aur spend hours callcentr.