Signed up tonight to receive money from a sale. Suspected a fraudster wanting to pay me before seeing more than pics on marketplace so I tried to contact Venmo. Regardless, I signed in and tried to do chat. What a waste. Chat box, kept asking me to clarify my question by checking one of the boxes. I do the loop de loop. Never got an answer and as other such no way to talk with a person. Chat box sucked. Editing my message was tedious and if I deleted a misspelled word, it jumped to the end of the message box. Each letter or word change or space tap meant a jump to end of the message. One letter at a time, I had to re-scroll. No customer service, no help. Instructions suck. Hard to edit a profile. Wasted my time here.