They never fix core gameplay issues. They don't listen to community feedback. NOTHING in the store is as advertised bc they nerf the fun heros, or make it impossible to get their shards. "Lucky Bags"? More like Regret Sacks. Wasted $100's hoping that better characters/gear would make it fun like the beginning of most of these gotchya-games, but you will always plateau unless you keep spending. Save your time/money for things that have actually earned it. Not this disappointing waste of an IP.