I used to adore snapchat. It was my go to app for all things social media. Out of the blue one day I opened my app to find that my account was permanently locked. The only story post I made that day was a video of my cat. I'm extremely disappointed. I lost 6 years of memories and 100's of contacts from over the years. Absolutely ridiculous. I can't even make a new account. I'm Absolutely livid. I can't get ahold of a real human either. What a shame. I really loved you snapchat.