So I got on the app to recently tell them what I thought about the email they sent out the customers on how they are changing a reward system and that the Verizon money that customers have earned will now expire because they are taking that away. Amazingly the app feedback button would not work and the assistant which is a computer gives you a friggin run around when you try to do feedback through that. So I think that xfinity's gonna get the win because Verizon sucks with customer service!