Shopping 4 ur company is terrible & ur app is terrible too. How on Earth do you allow a customer to report something such as tin foil as damaged and just take their word for it by default when you make me take a picture of the order before leaving? I had to get the police involved in one order because of someones lunatic neighbor & then the next order I took was that same person I canceled it message support and you refuse to let it go below my cancellation rating so u take ur $ over my safety