Does not work. Does not submit tickets or let you contact support. Shows the same matches for months. Do not use. They will bill you upfront for 6 months and when you apply for a refund within your 5 day grace period no one contacts you back. Total scam. Please beware. I have now filed a dispute with my credit card company who will have to reverse the charge by this fraudulent company. Update: responding to your comment. The option to contact customer service & submit tickets doesn't even work