Horrid horrid horrid. If you forget your password, the system is really effective at not letting you reset. Every time... So tired of this system. Wish there was alternative testing facility where I live. It's really goofy. Apparently this is supposed to make healthcare easier!?! I can check the results of my tests at my convenience lol! So good. Gotta be a computer genius to simply enter the thing. I feel really bad for elders being forced to use this awful site.