In 2017 I purchased the lifetime subscription. A few weeks ago I started receiving errors that I could only use the device on a single app. Message support only to find not only have they "lost any record" of the purchase, they are requiring me to submit proof. I don't know about any of you, but I'm not in the habit of saving credit card receipts for half a decade. Maple Media is terrible, their customer service is terrible, and they are thieves. Avoid at all costs.