I can't tell you how many times I've tried to log into this site and get errors. It is so frustrating with the child tax care credit and now taxes. This is complete bs. I even asked for help through the site and no one got back to me. I hate this app and can't seem to find a way around this mess. It's terrible that we're forced into this method. Great if it works for you but I've had trouble for months. Now can't file taxes. Maybe this rant will generate some help???.