After being on a monthly sub for over a year I was shocked to find an annual fee charge on my CC. Under no circumstances was this changed by me and nobody else has access to my account. Their "customer service" were dismissive and unwilling to look into this further. I was simply told I'm not eligible for a refund. Something very shady is going on here, I was somehow switched to an annual plan around the same time they announced the EPL rights were not being renewed. Suspicious? You decide.