The Spectrum appt was working perfectly until a week or two ago. The only thing I can get now channel 1 Spectrum news. The channel guide on my tablet will not open up. I have uninstall and reinstalled the program several times and it doesn't. I use this on my tablet while working in the kitchen. I don't know what changes you made in recent download updates that have screwed up this app. For the price I am charged for service I am not happy doesn't even come close to how I really feel.