Freezes, does not award gifts for completed games. Does not answer help request. It took 15 days to get my 1st place in Tournment prizes. Continuous request and screen shots sent. Everyday when help desk opens my request always new person. They want screen shots I tell them to read thread. They want current.. it does not change i have zero still zero which they can see. So frustrating. Just a game Update sent this in 2020 now 3/29/22 nothing changed. Same stuff different year.