Horrible system they have. Made an appointment five times cuz every time the call came (which takes 30+ minutes) I'd answer and get disconnected. I also had to pay the full amount so each booking was scared of being charged. Finally got through cuz the doctor used their "own ways" to reach me. What's sad is after hours of re-bookings, the doctor said "as a physician I recommend you go see a doctor in person." Love that I spent 80 bucks just to be told to go see the place I was trying to avoid.