Voyage locks up when you get close to the end. Second event in a row. Then, unable to select watch video or use gems due to the screen being unresponsive. Can't back out or move forward so have to restart game. Makes you lose each crew so you can't finish voyage. Keep getting a 'cut & paste' responses from support help when concerns are expressed. Ads don't give credit for viewing and often require two, three, or even four views to go through. Same scam experienced by other players as well.