No matter what, I can't control color and I have had issues since I walked out of Target and things disconnected. I have been ill, surgery yesterday and I am totally disabled which makes it even more important to get good service Since I last tt a tech whom I thought was leatned. I have been able to open up the phone, can't connect Bluetooth and I refuse to pay &179 ++ & be sold a Galaxy A12e, especially given we haven't had the phones long at all! My husband will pull the account and go