Purchased food, waited an 30 to 40 minutes then called restaurant. They said that the order was ready to be picked up by delivery driver called 10 minutes later. The order is now cancelled, but we can come pick it up ourselves, that is not possible due to us isolating. We explain this and the restaurant tell us to call Uber for a refund. There was no phone number however there was a help portal. Has been over a day with no response. Based on other reviews we are unlikely to get a refund.