Can not open app says there is a bug to update it. No update available. Then the service. Says we can watch on demand, haven't been able to use on demand for months. Get a lot of black screens in the programs a lot. Missing sound at some parts. We use streaming services a lot. Thinking now that our bill is caught up we may just cancle and strictly use streaming services instead. Definitely a lot cheaper then 160.00 plus a month.