It needs improvement and there should be a better way of screening the stylist, the stylist of La'Rose will take the appointments in Baton Rouge on a Saturday, cancel at the last minute because she is at her main shop outside of Louisiana. We should have a way to review the stylist, because the stylist at TheHairDoctor in Baton Rouge used a blade instead of shears to cut a style which left my hair with a no layers chop on next shampoo. The cut was not defined, it was like Shaggy the cartoon.