If Return Available is mentioned, then its just for name sake. They will give somehow manage to find a clause in their 10-15 page return policy. Even if the item is defective they have complicated process where tata will check the item and they will inform if the item can be returned or no. Sad that a company like 'Tata' is doing this. Cheating people of their money. DO NOT SHOP FROM THEM. THEY CHEAT CUSTOMERS.