Seeing my first review was deleted let's try this again. My app is up to date. Cashe has been emptied. I have uninstalled and reinstalled the app but it is still freezing and buffering and will not work. I have went to the help page to find nothing that will help. Oh and I made sure my devices were compatible. Also have sent an email but have not received a response. I will update this as soon as I find d a resolution to these issues.