A solid game even if you aren't a WH40k fan. The issue is the same as always. They crank out events and content to keep the free to play players engaged. Then when legitimate issues come up they hand customer service canned responses and never actually address the individuals issues. For example. Creating an event that is adversed to have a permanent title and a temporary tag. Then before its over removing the permanent title from the rewards. Sorry, that is false advertisement/theft.