Such a disgrace A pathetic experience to deal with.. I booked a apartment and during the check in the host denies and says she got no booking and her apartment is already occupied.. and then lies to me for not cancelling the booking and finding reasons.. just to avoid for the penalties for her mistakes.. And the worst.. the Air BNB app support says it will take 24hrs to respond the number cant be reached as well.. and i am here stuck with no response from the company and a pathetic host