The Uber app has no help for resolving problems, a chat facility is not even availble. Will trying to book a ride the app repeatedly refused to book the ride, providing only the message/error: "We've detected a problem: There was an error processing your request. Please visit in-app help for assistance." Not very helpful Uber doobie. Without any info as to why it not process the request, I had to figure it out on my own. What i needed to do to fix it would blow your mind.