Way to many hoops to jump through..i was on business when i was send money that they frooze till i gave them at least 6 different proofs of idenity. This was during covid so a lot of what they wanted to see was unattainable and nit being home i couldnt get the rest. I was abroad for 6 months and it wasnt till i got home could i resolve and get my money out. I understand that they are tryung to remain safe but all that was asked for was over kill and not worth the effort..