Okay I'm going to read text this and yes I did get my bank receipts and yes you did take off the money the question is is just because someone calls in and asked a question shouldn't charge somebody for it so I'm trying to figure out maybe just for my own means that I should be refunded or you can figure out how to work Wi-Fi on my phone. I need your phone number and who to talk to make this kind of easy on me because I'm going through enough leukemia that I can't be running and doing things