*Update*Was promised they would dive into problem. Nope so after canceling they still lie. Worst $2000 I ever got ripped off for. Not user-friendly. Staffing is just as unhelpful. They do not care about their clients, their product is less than useful and even if they are wrong and side in your favor, they will lock you and clients out of records. Cost me way more than the overpriced $2000 for subpar program.