They had a glitch in their system that allowed people to get multiple instances of free tokens. Once they found the error, they took away all the free tokens. All fine and well, except they took away all tokens people had, including ones paid for. If people have to deal with game issues that are negative and frustrating, why can't you let the people that got extra tokens keep them? It was a system error, not the players faults. Contacted support but no response...