Great trial price, awful user experience. If I have a playlist DOWNLOADED, why on earth is there a prolonged loading screen before I can view it offline? Edit: what a joke. I'd rather they just said nothing. Obviously I've already tried going to your idiotic little support website. Additionally, now that my trial is up, it looks like I CAN'T EVEN VIEW or manage my saved list of saved tracks, just artists and albums. I absolutely won't give money to any company that treats free users this way.