I reported an internet problem on Thursday, 3/17/22. But AT&T didn't acknowledge it until someone else reported it on 3/18/22. I was supposed to have a technician come to my house on 3/18/22. But because my neighbor also reported an outage, AT&T decided to not come to my house, using the outage as an excuse to delay fixing the problem. It is now 3/22/22 and I am still without internet even though AT&T claims they are working as hard as they can to fix it! I'm very disappointed in the service.