I was logged out of the app and my account deactivated for security reasons apparently. I have been using it fine. However when I attempted to reset the apple id password, I was told that I would get the reset in 24 hrs. Upon the 24 hrs elapsing, they told me I would be able to reset after 2 days. Meanwhile, I have been using the service without issue for 2 years on android consistently without any issue. I understand a password reset is easier when one has an apple device.