Allows hotels to post false information and did not follow through. The hotel info on Bookings stated I would receive a room with a large window, small balcony and satellite TV. I was put in the basement in a room with a broken TV. When I informed the hotel, they said they had no other rooms. The hotel said they would refund me through Bookings, but this did not happen. Bookings gave me only a $25 credit for what was to have been a 4 night stay. Absolutely ridiculous.