In LA: 1. I always get dropped by drivers when they are a few minutes away and often wait for a Lyft for longer than my drive will be 2. I think the reason may be that there are not enough drivers and I think this may be because the drivers are not getting paid enough to incentives more drivers to join Lyft 3. I also feel uncomfortable as a customer about the lack of transparency between how much I get charged and how much the driver receives