They say you'll get an ad free day if you listen for three days, that's not true. I've listened every day except for maybe one day this month and still haven't gotten one day and free. Tried to contact customer support, but you have to wait for an email. I usually don't complain over something free, but why would I pay for something that they won't allow you to get over a promotion? I'm sure if I was to pay it would do the same thing. This is ridiculous I hope someone actually gets back to me