I've been with Thumbtack for almost a year now. In the beginning Thumbtack was good at sending me customers. I would win some and lose some. All together I paid Thumbtack more money than making. So, in October, I was fed up! With them taking so much money from my account, only to find out they was sending me false Leads with numbers that didn't even work. And when I did contact them to report it, and ask for refund, they did not my request. People stay away from Thumbtack it is a rip-off!