I purchased a gold pass on March 2, 2022 on March 4, 2022 it no longer worked. I attempted several times to contact support & finally received an answer on the 10th stating that I had purchased that pass for a season that had already expired & they said "Thank you. " Much to my astonishment they didnt offer to redeem my hard earned cash nor even offer to apply it to a new season. I will be uninstalling this game & will be boycotting all play rex games. Players beware of this rip-off.