Worst banking experience ever. Hands down. I can not access money in any way from my checking account. It took 4 days to get external bank linked and now 3 days later money still has not transferred. Paid my credit card bill and am told despite it being paid directly from my capital one acct. It will take almost 2 weeks before they update my balance. Zelle does not work because it does not recognize my phone number. This has been ridiculously frustrating