I gave it one star because I have been with them from inception till now and junk mail filter is still the worst and sorting mail is still too difficult. UPDATE. 3/6/22...What is there left to say? I have always had Outlook even when it was originally Hotmail. The phone app is the worst. And the PC app is on par with it. Since 1987 I have told everyone to use it. I have to finally admit it is AWFUL!!!!!!!. As much as I do not like the intrusive nature of Google on my Android phone, BYE!!!!