Bought a 20k sofa from them, after I got the delivery, the sofa felt like it had been picked up from the dumpster, the quality didn't feel like a 20k sofa. Had to fight with customer service to get my money back, the customer care executive was a joke in literal terms, told us pickup would be done that day and the driver didn't turn up.(happened multiple times) Overall never buying anything from pepperfry and hope other people also don't do.