Sent an email March 9th and then a message here but no reply concerning all my progress gone and can't play. Everything is frozen. I noticed not one reviewer has ever received acknowledgment from the developer..... very very bad way to treat us players who are playing your game and supporting you. You have a good game but bad customer service is absolutely unacceptable. I'll give you a few more days and if you continue to ignore them I'll uninstall. Your loss.....