I tried to pay my bill through the app, & got an email that there was an issue with the payment; ✔️ my bank & saw a pymnt they didn't credit me for. CS person just kept saying they couldn't find the other payment, couldn't tell me why the first pymt hadn't been credited. She kept repeating the same garbage as I asked her to transfer me multiple times. The "contact us" feature doesn't work, so I couldn't send an email showing that I had already made pymt. Garbage app+inept employees.