Many problems with customer service.I lost £200 all together as a seller because someone stated she received broken item. It was PSP console, She did not send it back, case was not resolved. So she did received money back and she kept fully working item!! Another time whe I bought trainers who hni did not reveive and I was charged for them! Postage prices are wrong,it happens just today and if you trying to resolve the case with customer service and you not send item you get negative feedback