The app is not user-friendly and looks outdated. Prices are higher than the shelf price in most cases and you still have to leave a larger-than-suggested tip if you want a decent shopper to pick up your order in a timely manner. Instacart does not pay their shoppers enough. Customers who pay for Express membership should not have to pay an extra $2 per delivery for "priority", which makes no difference if you don't leave a good tip anyway. I'm trying out Shipt.