Absolute Worst Customer Service. What exactly is the service fee for again? Refuse to refund in anything other than credit when items are missing from your order. After the 3rd time, I decided i didn't want to keep receiving credit anymore and that i could wait for my refund. Should you choose the 10 day refund processing, 3 weeks later, it will never come and they will state that it's too late to report it as if you didn't immediately request the refund with screenshots to prove it.