Stay away from this airline, they will scam you out of your money. I have never experienced anything like this in my life. A company extremely incompetent, shamelessy lying to the customers, trying to gaslight the customers and ultimately robbing you of the money. I can’t still believe that a company behaved like this. Here is my experience: I booked a ticket and had to to have a flight rescheduled. I had to call and write multiple (10+) times, in order to get it done, they were basically playing “hot potato” between “call us” and “email us”. The instructions were always different. Reschedule by this date X, oh no, sorry, can’t be done, call us by date Y (which was after date X). Then I call after date Y and they try gaslighting me and tell me I should have called by date X. Since I had emails from them, I called them out on it. After the 10+calls/emails back and forth they finally confirm me the rescheduling and told me that I will soon got my tickets. 3 weeks later I still haven’t gotten any new tickets. I call and they tell me “yes, it might take up to 1 month for us to do the re-booking, but everything is fine”. 1.5 months pass and still no tickets. I call back and they try gaslighting me, again: they tell me I called too late for the re-booking and it was not possible anymore. I called them out on their BS (I had everything in writing) and I told them that they had already confirmed my reschedule and told me (twice) everything was fine. And then they told me “oh the other agent did a mistake, it’s not possible to do the re-booking” and basically told me to get lost, all the while (obviously) keeping my money for the tickets and not allowing me to re-schedule. Truly unbelievable. Lying, scamming, gaslighting company. Just stay away from them, they are the absolute worst and shameless.