The in game mini game glitched, after paying for the golden ticket. I can't get anyone from the "contact us" to answer any concerns I have. Besides waiting all day for no one to respond, the mini games use real money and no one wants to be accountable for any system failures. I've been playing for over 2 years, and this game has really gone downhill! I used to enjoy the game and do enjoy the seasonal events (not every month)...but this game is turning into another waste of money. 😠