Johto event on the website said certain pokemon would have increased spawns and increased shiny chances but on the day spawns of those pokemon were very rare and shinys were extremely bad. Spoke to a member of staff and they said the official website update information for the event wasn't correct and that the shiny spawns for the johto event are not the same as a community day they are worse. So who's lying the official niantic website or the members of staff who deal with complaints.