If I could give less stats I would. What an experience. First order didn't apply the £12 discount and took the full amount from my PayPal, I did manage to get that back. For my second order, I was given a $35 Christmas gift from my company that I applied to my account. After numerous messages, this is the result I am based in London so cannot use a gift card in dollars, I cannot get it refunded as I have added it to my account. They're last message read... You can spend it if you ever come to US