The app frequently fails to load our videos. We end up having to delete & redownload then go reset each of our 4 cameras in order to regain access to all functions. We also have to share a login because setting up an additional just doesn't seem to "take" and we can't figure out why. This is a bother because we end up kicking each other off the app if we try to use it at the same time I really do not feel the app is worth what we pay every month. The service itself isn't all that great, either.