I received a personal loan in 9/2021 and the fraud dept at Chime flagged my loan payments as suspicious. They locked my card and account with no warning or verification 5 MONTHS later in 2/2022. They emailed me to send them my ID, soc. sec. card, a utility bill, and loan agreement to them by email or they would close my account entirely. I asked for a different way to submit my documents, which they denied--only email. Email is not secure for sending sensitive documents. They closed my account.