Horrible!! Just Horrible!! I was told to Shut-Up by a CS Rep. When I ask the CS to slow down they were speaking so fast I couldn't understand a word they were saying.. I got hung on 2 times. I was told no they couldn't do this for me n the other CS said he could. Can never get on line to check my account on my phone, it's always something. My account was hacked the first time I used it n haven't been able to pay my bills because they had to my freeze my account n I understand that but I needed m