This service is so unstable it's not even funny. The sound randomly goes out and won't come back until going back 1 screen, then returning. It also says that content can't be downloaded and the service (thru TV app on brand new Samsung TV using reliable high-speed internet) never loads. This happens for HOURS at a time. On Demand randomly restarts what you're watching, alllll the way to the beginning, and are unable to fast-forward. I'm paying for a POS. They don't give af, but will take your $!