Its hard to get a refund! I ordered last February 25, 2022 but no one contact me for more than two hours so I requested their operator to cancel the order. She said I will get my refund after 5 to 7 working days but untill now still not reflecting on my credit card. Tried to call their hotline but no one gives me clear explanation or anything on how to get my refund. If only I can rate them half a star. VERY FRUSTRATING !!!