I am very unhappy and unimpressed with Clash of Clans. On the recent update my account was lost. Even when I tried to restore it using the methods suggested I couldn't. I even spent money on this app so I contacted support. They took forever to respond and after nearly 3 weeks finally thought I was getting somewhere. I gave them all the info they requested which was my account ID, account name purchases, when I installed the app, date of last purchase and copies of all my purchases copied from the receipt emails they sent me. In the end they said they couldn't verify my account or the purchases. This is actually the 2nd time I've lost my account and I will not be reinstalling this app. Very upset by the terrible customer service. I like the game but it's not worth spending all that time again to build myself back up to level 70.