Of course, the app works just fine but the actual service AND customer service are horrible. I paid 190 for a deep cleaning and they worked 2 hours and did a half assed job. I complained so ANGI comped me a re-cleaning. No one showed. I complained again. They rescheduled. I told them SPECIFICALLY that I did not want the same service provider as the first cleaning. Guess who shows up for "third time's the charm"?? I sent him packing. I'll never use ANGI again.