Imagine having someone chat or call in and change you name and email on your hulu acct but due to security reasons hulu won't tell you who is on your acct now but will allow someone to change all info to not match the credit card on file and don't think anything of it. Due to the fact the someone has my identity and is able to do this and hulu don't seem to care to help stop the identity theft I will NEVER have hulu again!!!