I have had an affirm account for months now, but when I try to use affirm to checkout online, it says my identity can't be verified. My information hasn't changed and I had already been pre-approved. So what's up with that? The app has recently changed too. It used to show the amount you had available. Now it doesn't and the virtual card is no longer working. I needed to make a purchase but wasn't able to at checkout because affirm wasn't working right. I don't like the new app. Old one worked.