Unable to use my printer in over 4 to 5 months. I was told to call back because I keep getting an error when logging in. I was told it should be fixed in but 4 to 5 months. After being placed on hold to be told the same thing. I'm wasting my money for a service I can not use. I can not scan nor fax. This is crazy & as much as I love my printer I might have to buy another brand Still same issue