Cheaply made products for unreasonable prices. Liberal customer service credits to cover up for the poor quality and make you feel like you're being compensated... When really they're just making ridiculous margins hand over fist. Always google what you're buying to make sure you can't find it for 50 or 60% less on another app or site. Also search results often show "open box" deals and then when you click the result there's no way to actually get the deal