When I entered in my card number it said I already had an account so I chose the option to reset my password. Then it said my answer to the security question was wrong, even though I went through every single question option and answered it. Obviously if I didn't know I already had an account how would I know which security question I chose? I'm just going to uninstall because I don't have the time to jump through these hoops. I'll just use the phone number to get my balance.