I've litterally tried 100000 different ways to resolve my issue and even bothered my sender. I'm so irritated with this app bc I used to love it. But long story short I was purchasing an item from a friend decided I didn't want it and so she then started the process of sending my 75$ back so the entire time she thought I had received my money I had not and I tried to reach out to reps they couldn't verify me on the phone so they told me do it through app😒 bs and I'm out money still unresolved!