The visual design of the app is fine and it is relatively easy to use. However, my overall experience with this app has been awful. The video often glitches, lags, pauses or buffers, even though I have high speed Internet and all other video apps are working fine. So I often end up having to fully download whatever I want to watch, because the app struggles to stream it properly. In addition, if I turn on subtitles at the start of a programme, they are often out of sync with the audio.