Same as everyone else, just says there's an error & to try again later yet never let's me in. I'm in a ward where I don't have access to meal taker this is supposedly my only way to order my meals and I can't do that either! Found a work round for the above issue. Go to create a new account, put in your hospital code, then your B'day, then your hospital ID number i.e. what's on your wrist band, when you get to the final bit about entering emails. Goto the top right corner & click skip & your in.