First and last experience. Refund takes 10-30 days to process. ended up being a death trap ... no windshield wiper it was replaced with packing clear tape ,the parking/emergency brake did not work (manual car) turn signal light was out ,the Check engine light was on. and last thing was that the seat was ripped... Called through to call center after bouncing back and forth between 4 different people telling me nothing they can do ,last one offered a refund after 10-30days will be available