My rating still stays at 1 star. You charge prime and promise fast delivery yethalf the time it doesnt arrive on promised time. Packages delivered to another state and not to my address ! My biggest issue with it is the horrible customer service. When its answered youre luckyto get a response. Theyre not knowledgeable and the call drops as soon as they start. In the end they accomplish NOTHING but tolet us know to wait moretime and see.