cashing out is always a problem. they double charge you for cash out fees and and have hidden transfer fees THAT THERE IS NO RECORD OF, and there's nothing you can do about it. any time something happens in the news and you want to buy or sell, the app is down. nonexistent customer service. this is the single worst app on my phone, i can't believe they're still in business. as soon as I get my cash out im deleting my account. what a nightmare.