The LEX who handle my parcels is fantastic. Came at night and simply throw in front of the house althought there is sticker fragile and handle with care.tracking number not updated and wrong infromation given. Compare to other courier companies although they are not perfect but at least when they reach they will text or at least call. And small item from penang took 8 days to reach due to wrong information given by lazada the parcel reach when im not around and lying there under sun and rain.