This is a misleadingly-described e-commerce app. At least, that's my best guess for why it's the way it is. The parts of the app designed to sell you more stuff from their partner companies are a bit clunky and have a low selection (at least so far), but they've clearly spent >90% of development effort on selling you stuff. By contrast, the package-tracking feature seems like a barely functional afterthought. The main screen has a world map that I thought at first would show the locations of all parcels, but it just marks my home city and does nothing else. All details about actual packages are hidden behind several menu steps and consistently at least 10-12 hours behind the information I'm getting directly from the delivery services actually handling the parcels. The only way to force it to update is to report the failure to update as an issue within the app, and it still takes an hour or so to update. So, don't bother with this unless you're looking for another way to buy stuff. And even then, maybe look for an app that tells you before you download it that that's what it's for.