I can't believe this app I've had bad experience after the other but this one beats them all, a driver refused to give me a refund after she didn't want to take me to the destination I paid for after I showed her my ID, My Student Card, my text books etc she was a so rude to me for no reason. I asked her to give me a refund because I'm walking home and she said "yeah whatever" and I left thinking I got my money back however when I got home I realized she just ended the trip taking my money!