Why do my negative comments keep disappearing this is my 4th review. I am not getting any help with customer service. Well customer service you have been are horrendous Even a fellow gamers has msged you on my behalf you told them you WILL fix the bug and give me back my extra life I have paid for. You msg saying you know a gamer is trying to help me then 2 hrs later you reply HAVE A NICE DAY THANK YOU FOR YOUR SUPPORT. I DONT UNDERSTAND WHY I ONLY WANT WHAT I HAVE PAID FOR. SERIOUSLY. ANNOYED