I placed and prepaid a $30ish order. "Ready in 10-15 minutes" according to the app. I got to the store in 15 minutes, and proceeded to wait an additional HOUR for my food to be prepared. What's the point of pre-ordering on the app? Complete. Waste. Of. Time. What's worse is that I got an email saying someone would reach out to me, but 6 weeks later (SIX weeks!) no one has contacted me.It's my worst fast food experience ever. Absolute worst. Makes me loath the franchise to waste my time like that