Takes control over my choices and selections without making me clearly aware it has! Makes changes I don't want! Inundate me with a barage if ads, and solicitations! IS TOO DISTRACTING FOR ME and I cannot keep p with it All! It's All Too MUCH FOR ME. I. NEED SIMPLE WITH MUCH EXPLANATION, I STILL HAVE NOT EVEN BEEN ABLE TO SET UP MY PHONE, AND CANNOT GET ANYONE TO HELP ME FROM VERIZON! I HAVE A READING DISABILITY AND CANNOT DO I BY MYSELF, AND THEN.... SAMSUNG IS ALL DRIVING ME CRAZY!