My ranking used to be a five but it's now one and not because of gameplay but I tried to buy the premium pass a couple times the other day and I never got it... and I've been trying to get a refund for two times $5.29... and I still haven't received my refund or my premium pass. I think this is a little bit ridiculous... I mean they want you to keep playing so we have to pay to play apparently. Very wrong !!