Save yourself the frustration and headache of dealing with this crooked company. They falsely advertised "worry free" vacation packages that are fully refundable. We booked a vacation package to only find out that we had to cancel due to medical reasons. One would think that booking a fully refundable package should me that we wouldn't have to worry. Well, Expedia only refunded half of the amount. It is one year later, and the other half they issued a "credit" that has to be used or lost. That is work over $1,000.00. Yet, we are still unable to travel due to medical reasons. Expedia keeps you on hold for three hours then says I can't do anything have to speak with my manager, who cannot come on the phone for another two hours!! Only to refuse to honor their advertisement of a "fully refundable" package. Tough luck, should have never booked with them any kind of package. Never booking with this crooked company again!