Piss-poor communication from Google about the process to cancel your subscription! You go into your account, you click Settings, you click CANCEL. You're brought to another screen and you THINK you're done, but you're not. I ended up getting charged for services that I requested a cancelation on, but never "completed" because Google SUCKS at communicating to you that you have additional steps to take. The steps provided below in the response are exactly what I mean... INCOMPLETE.