Customer service is horrible. English is limited. Ripoff report. GOOGLE will not help you. Paid for gun package. Recieved wrong gun. Will not change or refund so I can repurchase. Game is paid to win only. No skill involved! Game makes no sense. Boxes rolling can kill you. Lol. Grenades will not clear walls when you throw them. Lol. Game is silly and if you want to win, you have to be ready to spend money. Don't expect anything from customer service. HORRIBLE!