Game full of bugs. First I purchase some voucher to get skin. It says first vouchers purchase gives you 1 free hero. Didnt get that. Second I spend 6000 vouchers on magic draw n didnt get the skin. Instead the draw was keep repeating same reward for most draws like it is fixed. Other games when u have spcl draws after u get special item that draw does not repeat some items like emote or avatar. I got avatar in this draw for 10 time Try to report and the guys said it is just luck. U aren't lucky