Update: Support responds & the games are are great, but... This is a fluke, another garbage app trying to collect personal data for unsaid use & burn your time for peanuts. I spent precious time adding up to get my 1st rewards but never did. Instead, I was told I had to send copies of ID & utility bills to verify I'm me. I've never been told by Walmart I need to show copies of my utilities to acquire a freaking giftcard.