Support not available, i was falsly accused being a cheater, got my acc back, lost function to events, was reset and new points not added. No reimbursemet of points/tcash and support not helpful!!! I have PAYED every month to get golden passport but can not proceed because of gameissues and no reimbursement of funds or reinstament of points/progress.. this is unacceptable and playrix should be ashamed treating loyal customers this way!