I couldn't access my VIP plan even though i have paid for it. Cleared cache, deleted the app, log out and in again, and reinstall again also couldn't restore my VIP. Even though the Expired date was until next month end. Tried to contact their support but no one get back. Their VIP plan is not managed well. Sometimes you will lost your VIP access and have to pay for a new one without knowing why.You paid for the plan & wish for luck that it will not disappear in the middle of the month again.