I have been using this app for a year and a half now and it was been a pretty decent experience until they randomly cancelled my order today WITHOUT GIVING ME A REFUND, they didn't even send me an email that my order was cancelled. "If you remain uncontactable or fail to receive the Order within ten (10) minutes from the time the Order arrives at your delivery address, foodpanda reserves the right to cancel the Order without refund or remedy to you" "uncontactable" They did not even contact me.