Seriously, for what we're paying these people the app should respond instantly. It is amazingly slow and glitchy. I can hardly ever click on my son's name to change the downtime, it's constantly wanting me to "try again" or sign in all over again. What app works this way?? Oh yeah, one where you're a captive of the company providing it and they know they don't have to be any good. 🙄 I can't wait until internet just exists everywhere and we can be rid of this company.