I AM PISSED!!! I was LOVING these books until AFTER taking all my money now all my progress is GONE!! I was almost thru with one of the books LOVING it..now NOPE start over..of course that means paying for it all AGAIN too...I have sent email to support..now we will see what they do or IF they do anything!!! I realize sometimes things happen beyond our control so i either want my progress restored or my money back!! I DO NOT think Im being unreasonable asking for what I have already paid for!!