Flawed reservation system. I waited a ridiculously long time for a reserved book. By the time it became available, I was in the middle of another one. These liars told me that I could bump myself to the next spot and let the person behind me have it. We would just switch places right? Nope, I went to the back of the line and now have a 6+ week wait. Nothing about this app is intuitive and nothing seems to do what it's supposed to. I really hope some competition comes along soon.