I was locked out of my account because I changed my phone number and after multiple attempts to contact customer service, I was never contacted back to resolve the issue. Will never use again! I can't even open a new account because it blocks me from doing so bc my social is already on file and it prompts me back to the account I have that I can't access. It was an amazing bank until I got locked out bc I was unable to update something as simple as my phone number!!!