Customer service sucks. Went to Malad west branch to open 811 zero balance account as needed for Google pay. Mohini and Dhiraj straight away told me that they dont give preference to zero balance account customer and gives preference to customers with 10k balance . Was told to wait and called twice and made to leave. The branch manager was also least bothered as it was 811. Sheer discrimination. Stop advertising for 811 account or will use your bank legally. Thank I didnt open my account.