To be honest found my self not able to use the app and yes uninstall and reinstall it and still to find the problem of not able to use any of the buttons at all and really want to upload photos but can't do any of that at all .. But on the iPhone there no problems like this but on Android there so many bugs and software problems that viewbug can't be Bothered to sort out it basically leaving us Android users with a app that not getting Proper updates to fully sort out this problems