Recently they are cheating with customers, I have booked a hotel at puri and paid 1/2 payment to confirm by booking that time no terms and others issue was there when reached hotel, property manager don't allow us asking yesterday they found a covid patients at hotel so sanitizing and required negative rtpcr report to check in. Inform same to oyo customer care they neither help me to find any hotel nor provide me any refund and they just playing a policy policy rule.