I love the app, but 2 times I've purchased several things in app that has gone missing. Did all the troubleshooting with the customer care rep, refund was supposed to be issued. Waiting 3 weeks so far and not even an update or response. Highly disappointed because the first time this happened, it was all handled within a few days. I will be reporting this app and developer. Update: 3/8/22, Still no one has gotten back to me, yet they claim they will? Yeah, okay.