Terrible customer service. I was going to give it 1 star but it is a good game, so I gave them 2. Their servers went down at a crunch moment in the game and their response and "compensation" was not comparable to the prize I would have got had their servers functioned correctly. Edited to 1 star. The game had a problem with their servers, not necessary their fault, things happen but their ongoing response was in no way near to how much players got screwed over by their servers going down.