Customer service is horrible. After spending 45 mins speaking with a C/S rep he told me a supervisor would call back in 30 minutes (he guaranteed it 3 times). Didn't happen, but got a call hours later, which I tried calling back but they didn't accept calls on that line. Got an email asking to give them a suggested time, which I did. They didn't call but got 2-3 e-mails from a supervisor called Nix, who pretty much said they were too busy at the moment and sorry but they weren't going to help.