Horrendous app, I live in a big city and you can never find rides anywhere. If you cancel a ride even before a driver accepts, like even 30 seconds after you request, you will still be charged a cancelation fee. They also signed me up for their $25/month subscription fee and I didn't notice for months. I showed I took 2 uber rides in the last year and there is no way I would have signed up for it and they refused to refund me. No phone support number at all.