I've used Fitbit for many years, starting with their step counter that clipped to I my belt. I'm a premium memberþ. Recently when I attempt to log in to the app to sync Versa 2, I receive a notice that my password has been compromised, requiring me to change it to log back in. It presents me with a P/W reset screen. But THE P/W RESET FUNCTION FAILS EVERY TIME! SAME FOR THE WEBSITE. I'M NOW LOCKED OUT WITH NO RECOURSE. Other reviewers have symptoms of failures to sync. Think twice B4 buying.