Please be aware that the troubleshoots you are suggesting in the replies are not working. Before I wrote here, I already did those hoping that I can fix it. When I tried to download it again and I see the others' reviews, we all have the same problem! The app is the problem itself and you must do something about it. It would be alarming for your team too because your star ratings are dropping. I wish you can fix this very soon, thankyou.