Maybe it is different in Europe. I saw videos of users of this app and they all had great experiences, but only now did I realize they were all from Europe, so maybe that is what is different. I've tried this app 3 times. All three times I showed up within minutes of the start of the time window. The first experience was at a very nearby convenience store. I knew what the food would be, basically the stuff on rollers. Pickup was 10pm and $4. Got there and the bag was not ready, I watched the guy pull off stuff with clearly displayed prices that might have been $5 with tax, certainly not 3Xs.. and of course I had no choice what he grabbed, or the fact that it was probably five hours old (both are part of the deal, so can't complain about that). Second experience was at a restaurant/bar. Paid $4, showed up at 11pm. Waited a few minutes and was given a to-go container. Cool. Got home and there were 8 spicey chicken nuggets in it, no sauce and ice cold. Went to the website, the item was listed for $7. So not even 2x's the price, cold, old and without any sauces Third experience was a few hours ago. A coffee shop that closes at 5pm, pickup at 4pm. $4. Showed up and the bag was ready.. 4 very generic, raw, cold bagels, no toppings. You could literally go to walmart and buy 8 of the same bagels for $2. The videos I saw on youtube were either staged by the app company, or the European experience is very different than here in Austin. After you receive your bag, you are allowed to rate the experience, in each case I told them about the experience and the price of the items being way short of what was expected... never heard back. I am a guy, and not a particularly picky eater, but none of my 3 experiences did I get food worth the $4, let alone when you add that it is old and not something you can select.