I've had the issue of having to spend a lot of time resetting, connecting and re-connecting to the printer as I see many others have. I bought the printer because I want to be able to print when I want to, which is 0 to maybe 30 pages/month. Most months zero. I'm not sure if it's the app or the printer. I would think HP would see so many people have had issues and update the driver or software to fix the bugs. On a positive note, I called and spoke with someone on the cloud support team who walked me through some steps to fix my connectivity issues and it worked for 3 or 4 months.