I'm pretty sure someone made a fake account with my information so I tried to contact the company. You can't get through on the phone. It's an automated message that will just end up hanging up on you. Then online you can only speak to virtual chat(which does not help at all) and they only give you a link to the number to call that hangs up on you. I have to report the company so that I know my personal information is safe and not being used. I can't believe how hard it is to get any assitance