Be very careful with the app. I'd it tells you that your booking is no longer available for the dates you chose, it may still get processed (contrary to common sense). If you then book a second property, that property may include a cancellation fee even if you cancel within just a few minutes. Customer service will not work with you to rectify the issue and will instead tell you it's your fault. Buyer beware!!! UPDATE: It's been a while but they did eventually sort me out with a refund for one of the bookings. I'm still not entirely happy with the app experience so it's buyer beware still. (+1 star for a total of 2).