I had been playing this game for over a year and have spent a lot of money on this game (be prepared to drop a ton of you want to advance at a reasonable speed) Recently, I had a Truce Agreement drop before it was supposed to (a bubble that keeps players from attacking you) and lost a lot of troops. So I bought a package to help recover the troops but the items didn't show up in my inventory. I reached out to Customer Service & they are refusing to do anything to help. Don't waste your time or $