I've contacted service I don't know how many times I can't advance my shopper rating I'll earn 5s and when I gain ratings all it does is subtract from my total of ratings its like oh go do a good job get 4 ratings instead of 4 ratings being added it's 4 subtracted so your stuck at your rating I have been for over the last month there stealing from you your ratings which inturn steals from you getting batches and money on here ratings everything so if they glicthed your rating they r stealing etc