Bad customer service. I've had this game a long time and have spent a lot of money in it. Because of their flawed system I clicked something and accidentally spent 6600 ignots (game currency) asked them to help me reverse. They said it was difficult, (not impossible). They decided not to help me. Not sinking another penny into this game. No loyalty to their long time gqmers. They could have done something but they don't care about their customers. Very disappointed in them.