this is awful... extremely difficult.. with lots and lots of ways required to prove your who u r! which I would assume at least 1/2 the legal citizens in this country is at least 1 required doc. short of the required forms of ID they want sent for 1 step of their identification process. also amongst many many other hoops u r required to jump through, the last one is a video call with a comp. persnl, which wait time has varied 4hrs+ - 45m, but the call always drops. just 2 file 4 unemp. RACKET!