I'll be honest, this trope of creating a problem and selling a solution is overplayed already. You developed an app to ease check ins and remove the feature from the kiosk. Then, under the disguise of following SOP that is discouraging contact, you charged rm100 to check in at the counter. Quite ok at first, and then you make this Faces Update or whatever, which leads to alot of people unable to check in due to some technical issues. Then charge them RM100 when they check in. Bro