Unable to log on. All my points are missing. Can't order food. Been a customer for years. Phone support is atrocious. Tried to use my rewards points for the first time. As soon as I tried all my points disappeared. 7/7/21 12/8/21 Yet again the app keeps crashing.. Whenever you try 2 use a reward it crashes. Is at this rate this App will never get 5 stars and Wendy's is on my **:( list. If you can wait 30 min for the app to work right, then.. 2/9/22 unable to connect when close to a wendy's.