The app is unintuitive and if anything goes wrong then you can't fix it. In 2020, I was doing my taxes, I accidentally tapped deluxe and figured I'd downgrade later. Deluxe doesn't help while you're inputting info anyway. Big mistake. There was no way to downgrade. I checked online for support, followed directions, but the option to downgrade doesn't exist where support said it did. Next year, I accidentally opted for free filing and now app permanently just opens irs website when I sign in.