Horrible. I try the price freeze on the app for a trip to Puerto Rico. But ended up booking a flight to a different location which was fine with me. I asked customer support if I can have a refund, credit, or simply apply my deposit to any of my flights I booked with them through the app. They said no and refused to do anything about it. I completely lost my deposit and I am shocked that they would not work with me on any solution. I do not recommend this app unless you have money to waste.