This site sucks! After you make a purchase, sellers don't send items, they cancel your purchases, they remove the item and it takes days to receive your refund. They also send damaged goods that you have to waste time returning and then you wait over 2 weeks for a refund! Mercari doesn't reprimand the sellers for their actions. NO CUSTOMER SERVICE! EVEN UNDER THE CONTACT US SECTION, LIMITED OPTIONS THAT TAKE YOU NOWHERE!