Worst EVER! Better know your password: automatic error message on 2nd authentication code though both correctly input. If you successfully log on, all screens are blank! "Home," "Taxes," "Finances," and "Account" tabs at screen bottom are only things that appear after terms and conditions. Forget calling 877 number in email "immediately" for help or security problem: hours limited to 7a- 7p CST M-F. With the $$$ charged for tax prep, they can afford a better app and after hours call center!