Can't believe it has resorted to this but lets start off with. Ditch this app/program and use zelle/veemo instead. From taxes being high(transferring and receiving) to going on customers that scam favors. Paypal has gone on quite a decline here, you could give them every possible proof and it's denied. Until this has been changed in the future, I highly recommend you avoid using them. Don't believe me? Then watch these problems happen to you too.