It seems not very intuitive, why do I have to download the app to contact a seller? Everything yall do, the main focus seems to get people to download the app. But the app and the internet page are two completely different entities. Also why is the insurance only active if I pay though yall, but you offer PayPal. This is frustrating to use. Also it seems as though sellers can sell you things without you actually receiving the "thing" you ordered, But I swear they sure took my money!