It is a shame to be doing this however due to the lack of security features and a buggy system I'm closing all accounts with national bank. I disputed a case investigation and it was so poorly executed and managed that they locked my account. I made a MISTAKE of depositing a chq x2, which shouldn't ever be a thing in 2022, but due to their buggy and laggy systems I clearly was able to. No attempt was made to email or by mail but they call and leave vm on # where I cant access v.m training needed