Not sure if it's the app or the cricut maker itself. I just bought the Cricut Maker 3 but I will be returning it, it will only make a cut from the activate your machine which is the initial part of the set up. It will load the material, tell you to hit the go button, it starts like it's going to start cutting, it then just stops and blinks red/white. Very frustrated/disappointed, We spent way to much time researching on how to fix it. Only rated this as 1 star because I couldn't give it a zero.