They forced me to open an account to get a refund loan which I was denied even with 12k coming back now it sits there empty because I can't track my refund it says I never filed one and the Day I filed they were having technical difficulties so I have 3 accounts with them. Edit got my refund from irs but after turbo tax and credit karma touched it its 1k short and I didn't get a loan. Do not do ck and Turbo together I repeat. The contact for credit karma is also impossible just blames on turbo