Subscriber since 2012, and have loved Evernote. We can't seem to get into our account because it says we have 19 devices synced up, which is completely untrue, and when I try to get into the billing information to see if something happened with our annual payment, it just wants me to upgrade my plan and pay considerably more than we paid last year. We tried calling the phone number that is supposed to be working and it is not. Really frustrated at this point!