I was very excited when the Nanit camera arrived. I really thought I was investing in a quality product. Unfortunately the app is terrible! It doesn't matter how esthetically pleasing the camera itself is if the app doesn't work properly. The app has been buggy since the first time I used it. These are the common issues I run into everyday. 1. The live feed lags or does not load at all when the app is opened. 2. The camera does not turn off via the app I often need to disconnect the power cord to the camera so it turns off. The only workaround I have is to 'Force Close' the app after every single use. Nanit should have placed that disclaimer on the box. Must 'Force Close' Nanit app after every use. Wish I could return this product. Hope the development team fixes these bugs soon! Based on other reviews sounds like the app was fine in the past.