Customer service wasted 30 minutes of my time for $5 cancel fee for a driver who clicked I was there and she didn't pick me up went past me said she can turn around or come back forcing me to cancel and I have to spend 30 minutes with someone who doesn't spend even a short amount of time reading details only wasting time with irrelevant responses. What shifty service. Stating I accepted a ride.... really how do I accept a ride ? When they come to where u are pass u but click they are there