It's a comprehensive app. It gives you ALL the information about how to pay them (which it's a business I get it) but as demanding, they can't get your engineers to make the app more user friendly. I MISS OPTIMUM, but they don't have it this south. So I deal with this fleabag company rip off of a cable/wifi company. TRASH! If you can, you need to go to AT&T, Verizon, 2 plastics cups and a string...that is is stronger and faster than Xfninity/Comcast. DON'T WASTE YOUR MONEY!