Ordered samsung s20fe5g that had heating issue.So wanted return but return policy is so bad as they ask for job sheet frm brand. When i reached service center, customer care told me your return is initiated ,i confirmed it thrice. After 2days they say no return is initiated , we hve arranged pick n drop for service centre. there delivery guy submits phone 1hr away from my location n dont even have contact no. of service centre. I hve to visit that center for replacement as no return frm Tata