Horrendous app. Takes forever to load initially (worse when on Spectrum Wi-Fi in the house). Usually takes 30-120 sec to load initially, then moving within the app takes equally as long. The DVR functionality is equally as bad. Video constantly pixels & looks worse than old analog TV. Takes forever to catch up to be HD, then heaven forbid you try to fast forward as it will pixelate again. If there were another option, these two factors would be enough to look at switching, let alone price fight