The app NEVER connected to my bank account to work as it's intended. But it COULD CONNECT TO TAKE MONEY. When I brought this to customer service, nearly 1.5yr of being charged $6 a month for a service that NEVER worked. They said they could only refund me $36 and the other $78? Asked 3x to confirm I wanted to cancel & get a refund and I confirmed all 3x. Then I had to reach back out several days later to ask for it AGAIN. The option to cancel the account yourself doesn't exist. Waste of money.