To navigate their own website...just to make a simpler update to credit card information is a nightmare. When you finally find the contact us icon "hidden on page 6" they make you jump thru hoops of fire just to speak with an rude person who only interrupts but changes his method of " fixing" your problem. Even if you Google how to fix your problem...there own solution doesn't work. It directs you to build a new website. Very disappointing considering i pay 70.00 a month to be blown off.