after the app said my password is invalid and got locked out, (also it is not forgotten password as I am writing down my passwords); I successfully reset the password after the prompt. after 24hrs, I tried to log in again with the latest app with the new pw, still invalid and got locked out. so frustrating unable to access your account😢😢😢 as a long time client of bdo, this the first time it's really bad...and maybe will looking for another bank if this does not get resolved...