This app does not work well. I am on my laptop, and this app keeps saying it is installed already. It is on my phone, but it does not give me the option of putting it on my laptop device. I am unable to download now except through this stupid, klunky app. Where do I go to have it available on the laptop. I go to loans, and it just pushes me back to "Libby" which is not available on the laptop.