Update 5 Oct 2021: 10 months later, 1 ISSUE FINALLY RESOLVED! I can still only see one thread in my game inbox, (me asking for help about something else). The last thread had no reply for months. I wish I could upload a screenshot just of my inbox to show you how rubbish their customer service is. Current issue 23 March: updated app and now it won't open 😭 I've uninstalled and reinstalled and it won't open! Argh I don't know how long my bubble will last, I could lose everything!