Not intuitive, clunky, difficult to get some functions to work without knowing the secret key strokes. It's ridiculous. You can't edit a person's address, even though there is a button that says edit and a screen that pops up to edit, but it will never save it. After numerous attempts I realized I had to delete the old info completely and start over on a clean slate. Any even bother offering an edit feature that won't let you edit?