I started Instacart recently. In a past month unfortunatelly instacart is my only source of income. I'm working hard to satisfy customers because without good rating you are not getting any batches whatsoever. Now I've noticed that even Instacart is messing with your ratings. They're removing stars or changing 5 stars to 4, 4 stars to 3 and I know that because as a new shopper I have only 40 ratings and I can follow how many good or bad are there. I could go on and on....