Uber Eats is the absolute worst app I've ever wasted my money on. Well mention the obvious first the "service fees and taxes"..I've had numerous issues on orders but because I've gotten about 3-4 returns, a YEAR ago, my account is at maximum refunds. They refuse to make any exceptions even when you have proof of issue with order. EVEN when the actual restaurant reaches out to UberEats to refund me, UberEats said it would be something the customer has to manually enter into the APP (which I did).