I have to change my 5 stars to 1. I purchased 2 play packages I was charged for both I never received anything yet you took my money I didn't get a receipt. I contacted support and 24 hrs later still waiting. I was told that you are experiencing problems. If that the case don't offer any purchases. I love this game yet I feel as though I was robbed. You want my 5 stars back then give me what I paid for or give me back my money.