I usually don't give rates but figured I must..... I know why they don't allow you to contact them and why they never really answer questions.... They don't want to get yelled at because they are too sensitive.... If I get replied back to I would be really surprised until then I can't discuss my issue which is bad for business but it's not my app.... I guess they are just really about making money... Update..... Need to fix on who wins if time runs out....