I played for a week got to the garage upgrades, I even paid for multiple upgrades and the growth fund. I had an issue and contacted through in game with my issue. Next thing my app completely restarted and sent me back to the beginning of the game. Not okay. I hadn't saved through Facebook but surely they can get my account through the purchases I made. The help email has said they can't help me and I need to go through the game, the in game help has stopped replying. Not happy.