This is the worst app ever. You can only contact support from a booking but they canceled my booking with no reason and directed me to the hotel who had no idea why it was canceled. I had booked two separate with the same hotel as I was here for a week but stayed with family over the weekend. I was physically in the hotel when it was canceled and I was not alerted by the app. Stay away. Stay far away! They left me stranded with no where to stay.