This is one of the worst apps. I think about 2-3 years back, after a ride, the app thought I did some fraud and deactivated my account. No explanations and no hearings. Just deactivated. Now knowing how it feels when you are wrongly implicated. Inspite of repeated follow-ups with the customer care, till now they havnt figured out what happened or given any reason for deactivation. Fact remains, they ditched a good customer who still uses a cab everyday to work and school. Disgrace.