I have been waiting for my refund 3 weeks, still didn't get it! Spoke with 10 different people from customers service. They told me I have to send all pic of what I returned as the customer service don't know what I sent to the warehouse and unable to check it. On the 14th of March they sent en email saying they did partial refund in the 15th of MARCH!!! CAN you believe it? They lied to me. The supposed to refund almost £500 they say in email they will refund £230. Be careful with the return!!!