It is an absolute terror to deal with their account team and their general approach to customer engagement, and support. Highly recommend another app for NY sports betting, such as DraftKings. EDIT: Hi, those were the support emails I did reach out to when reps made aggressive statements which resulted in an accidental account suspension that was reversed with no apology and loss of money. I am still waiting for a response for the last email - it has been 2 months.