There's no support except for a bot. If your question isn't addressed by using the pre filled selection of questions you can't get an answer. On their help section they say it's run by Volunteers! Still can't ask them a question either. USELESS . I never private message any strangers but Telegram seem to think otherwise. I hardly comment either except to clarify or help someone out? They say I've been privately contacting strangers and my account has been suspended. I feel so annoyed.