I guess my negative reviews get taken down. I spend too much money (like an idiot) and am too competitive to deal with users that have figured out how to gain XP's at a extremely fast rate while the rest of us play fair to never win the Badge of All Badges for the Diamond League. If I had known at the beginning I would not have paid for the family plan and spent a single dime. Customer support NEVER replies but they can take my negative review down.