I have lost all access to my game account. The game glitched so badly from my eco workshop being broken, my Sims being stuck in unplayable mode, my relationships glitching, to being stuck in tutorial mode when trying to un-install & reinstall the game. Now I can't even connect my account at all but shows that it's loading my original game. I've played this game loyally for many years & wasted a lot of money. Help from support is almost impossible. I last successfully accessed my game 2-20-2022.