You have made it IMPOSSIBLE to recover my account since I lost my phone. I've tried from 3 different familiar locations to "verify me," I know my password, and I can answer every security question. Today I got logged out of my Spotify account and need to log into my google account to get back into it. The vicious circle your automated recovery option puts me through is infuriating to say the least. It would be cool to talk to a rep, but noooooo