Zero subscription renewal notification. Once you sign up. They do not notify you a year later your subscription is renewing. Not a very transparent approach. When contacting them, they simply tell you that "we told you that when you signed up" ( over a year ago) and that their t&C's are there to read "at any time". I personally don't randomly read a companies t&C's on a rainy Tuesday, but hey may some people do. All they need to do is send a simple email stating they are taking money from you.