3/27/2022 - still no response from developer. Getting rid of all 3 cameras and going to find company that responds. Also calling credit card company to handle chgs for no service. And now the light doesn't even work on the new cam. Paid for 2 licenses and only one camera is able to access cam plus features. Wyze support (after 43 min told me to contact app developer) can't help & I'm not finding anyone who can. I sent email to developer. If I don't hear back I will cancel with cc company retro.