App Malfunctions, rude drivers sometimes, inaccurrate streets and routes, too frickn expensive. Too long to wait. Some drivers do things to get money, like never show up but wait for passengers to cancel so they can get the cash for cancellation. Some don't speak English, i have had scheduled trips that leave me stranded because they don't follow thru and lie that they cant find you. The big issue is there is no phone number to complain or ask questions, yet you have our credit card numbers.