I think it bs when I wait 15 mins for a ride then when they two minutes away they drop the ride then I have to wait another 15 minutes for another ride. If I drop a ride I have to pay a fee. I usually don't say nothing but this has been happening for the last three weeks and I use Lyft everyday, three or four times a day. I spent 200-300 dollars a week with Lyft and this is really pissing me off. Drivers should not be able to drop a ride once they are 5 mins out.