Terrible experiences. Don't count on "support for anything. Customers repot items missing when they are not and you get held accountable through your rating of rating is low you don't get access to as many orders. Even if instacart makes the mistake your held accountable. I used to love this app. They also say they are helping with rising gas prices by charging customers a 40 cent increase on orders..... they don't give you that, not that it would really help anyways it's a joke.