Awful. I'm a student and with little income I decided to purchase the discounted price. I was charged and can't even use the Premium services. I emailed them as there is no phone number. No one has contacted me to rectify the issue or or even refund me. I'm in middle of classes too. Awful! I even had to contact Better Business Bureau to help me with this. They accepted my case and contacted them and have not heard back. They stated once they hear back they would contact me. Do Not Recommend!