I gave this 1 star because of how fast the order was put through, but that's also a negative thing-it was immediately assigned to a shopper so I didn't have the chance to cancel it. I ordered an item from Petco (I had just been there that same day, but found I would save more money through Instacart-turns out that wasn't the case) the shopper sent me a picture of the fridge the item was in with the top shelf cropped (where the item was) & told me they didn't have the item. They kept my full tip