Like other players my game started crashing like crazy recently. It crashed almost 5 to 10 times each day and when i followed bandai instruction to resync and clear cache, the game cannot even load at all. I spent more than 7k on the game and bandai does not even bother to check if there is a data corruption to retrive my account. I have lost my account for good and not going to play anymore. My advice, dont pay for the game. Bandai does not care