Everything was going fine at first and I've been using them for over a year and the medication is working great. But now that my provider has left the company they can no longer send my medication until they find someone else. I think it is very unprofessional to not have a backup plan for this and the fact that people will now have to go through withdrawals because the company is not prepared for situations like this. It is very dangerous for the patient. And customer service hung up on me.