I have been with varo for some time now. I recently bought something from a website that turned out to be a scam. I realized immediately and asked varo to cancel the transaction before it posted. They told me I had to wait, then I could dispute it. I'm still waiting for their investigation. I will not get another update until 4/21. Not my money back, an update. I thought varo had my back. But they like taking their time to "investigate". While I'm stuck without my money or product i bought.