I cannot get answers or help they send you on a constant circle of no answers it used to be the greatest easiest app ever! I noticed there are A LOT of bad reviews. Im quitting wyze I have spend so much time trying to work this out! WARNING. THERE IS NO SUPPORT! Waste of time and waste of money even if it was only 30 bucks. The time I have spent FAR exceeds the $300 i an going to spend on self sufficient cameras with REAL support.