I tried to apply the promo it says only on my first ride and its my first ride and still wont apply the promo then i book a ride and its been almost a hour and stlll no ride i then try to contact customer service regarding these issues. Guess what nobody can be contacted and these problems arent listed or wont let me click so i would highly not refer anyone to use lyft. The experience has been very time consuming and has cost ne way to much time and aggrevation.