The once I filled out and submitted that i was into in buying one of the policies offered, and it came back, the app no longer works. Every time I open it it just gets stuck and refuses to load anything. The app was working fine before I tried buying the policy. I texted my inquiry to customer service about a separate issue (as it states to do in the app) and it had been days with no response. I was forced to buy elsewhere and delete the app.