This game has the most incompetent developers, the most non-existent customer support, and especially the worst community manager I've ever seen for any game. Bugs go unfixed for years, every new update has multiple problems, cheating is rampant, and lately they can't even keep it online. Trying to get any sort of support for the multitude of problems with this game is impossible because customer service lies to you and then their community manager blocks/bans you for no reason. #BanToller