I have no idea how to feel, the 2 nights i did watch shudder content during my free trial were amazing. but i forgot to cancel my trial afterwards and got charged 56 dollars, i immediately unsubscribed the same day i saw i got charged and hadn't used their services. I emailed them many times but all they did was close my tickets and never respond, i am very disappointed that not only is my subscription cancelled but my money is gone with no communication, this is ridiculous.