They have these offers in the game that give you crowns for doing a certain task outside of the game. I did one at the time they had an event going on that gave 4x crowns. I had to get a hero to level 5 in raid shadow legends. I did that and I recieved 30k crowns. A week or two later my account gets banned for crown manipulation and no one on the dev team will hear me out or even look into the situation they called me a cheater and reset me back weeks worth of progress. Otherwise a great game.