You spam me with emails to make changes to my flight and insist I download the app. That's the first red flag of any crooked business model. Especially given the reputation that everyone knows Spirit airlines has they're in no position to be making demands of anyone. Your service sucks, the lack of punctuality and accountability is pathetic, and the complete inability to provide even minimal customer service is laughable today. I hope you're the Russians' first target in the US.