I have yet another issue you claim not being pay to win but you can get gear move your main city and restart the game with gems which are expensive when your f2p I recently hit a road block in my game and went to restart and lacked gems went to move my main city to get around that and yet again lacked the gems making the game no longer fun because I can't progress to get far enough to start doing quests again so you are p2w and have a balancing issue with kp