Updated from a previous review, back then simply not being able to log in was my biggest issue. Now my issue is the fact that the app will allow you to try to lower your rate by applying for a new, even allowing you to pay for the new policy, when you currently have a policy with State Farm. From what I've learned from speaking with local agents, I shouldn't have been able to do that at all, yet here I am being charged for this phantom policy that I can't even use.