I loved this game at first but first it takes close to a month for support to answer a ticket. Secondly I've spent money to help an event along just to not receive the rewards (once the ticket was answer I received the rewards a month later). Thirdly now I'm playing the event and get along in the event, just to get out of the game and back in later to none of my progress saved which means I wasted my time for nothing and no way for me to complete the event and collect all the rewards now. 😡😡😡