Honestly just a bad app. It's an enterprise facing Slack wannabe Teams competitor, that they're still trying to convince people is a consumer facing Hangouts replacement. Simply, it does what you don't need, and not what you do. If you're a consumer, here's what you'll notice first: Chats are all left aligned and colorless. Group chats are in a different tab (once you name then). There's no video calling. There's no audio calling. Adding pics is hard. It's boring and unstable. App deleted.