I just loaded the app because I wanted an easy way to restart my gateway. I tapped the icon to do so and it said it couldn't do it. I clicked "try again" and I got an unresponsive white screen that I couldn't swipe back out of. I restarted my phone and tried again. Same thing. Everyone giving bad ratings to this app are correct. I uninstalled it. Wotta waste of a company. They live up to their lousy reviews on every metric.