Upon setting up this app it switched me over to another screen that asked me for my username & password for my bank account. I tried to back out it finally asked me for my routing & account number. I tried to cash out it didn't show me an option or was too touchy & immediately cashed me out taking a fee. I didn't want it immediate. I contacted customer service to find out how to make my option for cashing out a permanent one just to find they didn't understand me. Too easy to lose your $ to them