I've been playing this game for a while now and for the last 2 weeks every time I try to open the game it freezes up. It will not load or if it does it freezes up and I can't play it. I've tried everything. I contacted support several days ago and never received any help. This clearly is a big issue right now based on the other reviews I'm seeing. The site suggested to go to for help was NOT helpful. Very disappointing. I really enjoyed the game alot until it stopped working.