the took away our zoo levels and zoo stores. had over 60 purple jewels. also took away over 100 market boxes which I paid for. no compensations or warning of these actions. no support help. Only by forum boards, which doesnt address complaints. UPDATE. lowered to 1 star rating. I have played for 3 years upto level 200. mini games have become impossible to play. speeds are to fast, causing lag and reaction time impossible. Puzzle games same. I WOULD NOT RECOMMEND SPENDING ANY MONEY ON THIS GAME.