I got new phones and thought it was the phone that wouldn't let me get my songs. Then tried a different phone and it did the same thing. I just saw a review that says they can't download their music anymore to their phone. I'm happy I waited to buy the album I was about to buy. Don't like this new update at all. The greatest joy was buying my music and downloading it. You say the downloads are in a certain folder on my phone but when I search any of my phones I don't see it.