There is totally no customer protection in case you order f.e. 6 pants & receive just 3. Filed a complaint at Dutch Police, they told me go to a real fysical store & don't buy at Aliexpress. 1 year later: still 3 pantalons missing, still no money back! If you open dispute still no reaction two weeks after 'negotiation time'. This is how Aliexpress treats loyal customers. Lately lot of jokes with 'free delivery' suddenly it's only available at high delivery charges. Now even tempering w evidence!