I have booked the room for 2 days but checked-out at 8:30 AM on the next day. Per the company policies sent to my e-mail at the time of booking, I am entitled for refund of the 2nd day if checked-out before 9 AM. Now, both OYO rooms and the hotel are stating I checked out after 9 AM so not entitled for any refund. Its not about the money, it is about how easy they can cheat a OYO-Gold member even after adhering to their policies