Update: Crashes all the time in the middle of battles, making collections, trying upgrade buildings and I have lost gems, rss, ect. Does no good to contact customer service bc if there is no pic there is no reimbursement. Puzzles are just repeats so no new challenge. I only stay bc of the friendships that I have developed while playing. Other than that I would cut my losses and delete. Id is 44700884. That it the problem support never supports and I cant take pictures of list gems and rss.