It sucks up my 3 hour free coins, Facebook page coins and the coins I've bought. $300 in one month because my options are limited for entertainment because I'm handicapped. I contacted support via email and requested some kind of give back for the money I've spent and got turned down FLAT. I was told that it was very similar to real gambling in a casino, and my response to them was if I lost $300 I would definitely talk to concierge and ask for some kind of give back. And I would get it.