The app started randomly disconnecting from the VPN without saying it was disconnected so I would go for hours thinking it was connected but it wasn't. Auto connect feature was on and no main settings had been changed. Working with the remote IT team they asked me to send them my device type, version of the app etc. But they included the name of my device and the app version in the subject line because I sent my crash logs. Remote support was NOT helpful at all. I need to find a new VPN