I believe that drivers are deliberately making their passengers wait on purpose by not choosing the closest to them. If any suggestions, allow the passenger to choose the driver instead of the orher way round... there was a lot of drivers near the area but the one that chose me was too far away. Not helpful when someone is trying to get to work. Either that Didi doesn't care or they're trying to scare others away, which is not what you want in a business... disappointing