The app deleted my profile and didn't give me any method for retrieving it. One night I was making matches and having conversations the next morning I was logged out and couldn't log back in. It was frustrating because I'm pretty certain people thought I ghosted them. I tried relogging in and it kept telling me to make a new account. Now it won't even let me make a new account and the support team doesn't seem to want to help. I contacted via Facebook and the app itself. Yeah they didn't respond