I would give a 0 if I could. The seller did not send my tickets as agreed and VIVID SEATS extended time to the seller without letting me know. This did not give me time to prepare or sell the tickets if I needed to. It's stressful having to drive 2 hours to the concert without my tickets. I paid for the additional buyer guarantee and it feels like a guaranteed SCAM by both the seller and VIVID SEATS.