GM card memeber since 1992. Not sure if Marcus is worth the aggrivation. I requested a replacement card 15 days ago and it was suppose to be over nighted. Marcus help over the phone is a several hr wait. There is no way of sending an email for help and their chat is a robot. I made an account as directed then downloaded this app hoping to order my replacement card but got kicked out after navigating back. The only time I did speak to someone is calling at 6:05am. TERRIBLE SERVICE MARCUS