Good luck, they must have changed something, just tried to set for 35 minutes in advance ride. Would not let me get through check out with three different methods of payment even cash in their Uber account. Sucks I'm sitting in hospital trying to set ride for my wife to her doctor appointment. Now I have to use a different app or somebody else to set it up. No customer service number no customer service chat no customer service help; they just lost a $100 round trip including tips.