I am having difficulty with adding my smart lights to your app. I uninstalled it, then re-installed it. Problem now is I can't sign in as it wants my account number & I don't know it. So I can't log in & try again. Please help. I've finally done it, logged in & added lights. Now I can't add my LG smart TV because it wants me to scan the QR code on the TV, which is fastened to the wall with the QR not showing! It doesn't give any option to scan or add it in another way! Why not?! 🤔 🙄 🤬