long story short was told by their agent that they received my sample & it was being processed one month after I sent it, I waited another month for results & today I was told they never got my sample (even tho the site said in progress) so now I have to wait for a replacement kit, over 2 months into anticipating results & nothing! What a headache, not excited anymore just going along with it cuz I bought it thru Amazon & can't get a refund, my family got their results in less than a month