I'm more frustrated with customer service. I made a mistake while purchasing an item while the store was closed. I choose standard shipping instead of expedited. I called a few hours later as soon as Macys opened and I was told that everything was ok and that I could change my shipping status. A few hours later, I noticed that I never received a new confirmation email, so I called back only to be told that there is nothing they can do about my shipping. So, becareful shopping between 12a-9a.