Love the game! Customer service is pathetic! Specifically in the SvS modes very fun but you cant participate unless your prepared to spend alot of money. And not knowing you can lose everything you've spent months building in a single second! Then forced to spend and or start from scratch! So free play is totally out of the question. These players get left way behind on many needed material/resources needed to participate in more then one time. Not to mention main reason ive seen many quit!