This app is terrible. Once you're able to stay signed in (it takes ages because it will kick you out and keep asking you to put your ID and password in every 2 minutes), you'll get a message that says something similar to there being a connection issue or giving some reason why it can't help you at this time. For the amount of money I spend with this company, a much better app is needed. I don't think I will be staying with Verizon.