No customer service.. ignores you even if you are about to become homeless because a child got onto your account and went spend crazy while you are in the hospital with covid for a month. It's truly sad they value money over humanity, I may lose everything because they choose to look the other way when a 7 year old spends $1600 while you can't breath. Yes I wish I had put a block on but being heartless is an easier choice... to answer the response, i did all these things and was completely ignored. 10+ requests for follow-up