I'm not doing this, I'm uninstalling. I tried the photo, face vid, and phone auth process. This is serious overkill, and it didn't work! I just want to access IRS to see a basic thing I can live without. This is too much of a chore. I tried the 'snail mail me' a passcode option to get into IRS.gov too, but never got that. Why not just use Google Authenticator, auth via e-mail or text? How many Auth apps/services does one person need? So very disappointed.