It was horrible first a call appt got the call then the machine stated that the other side got disconnect and that they will call me back....then it calls me back in a minute or two and tells me I missed my appt, called customer services and made me another appt but then it only kept me waiting to connect in the appt to start the appt but never connects then it states that I missed the appt when I was waiting for it but the doctor never connected this is a joke app or service....