I am able to login to my account via web broswer, however the My Verizon app returns an error message that states: "It looks like your device is not eligible for SMS and you do not have your email-id set up". I cleared app cache, data, disabled the app and re-enabled but the issue persists. Verizon tech support, although friendly, are unable to solve the issue. One associate suggested I email the alias from the developer section from Play store details but the email bounced back. So fustrating.