1 Star doesn't do justice, -5 suits. Dealing with this for 3 weeks... on the phone with them 3 times with no improvement. Got a call saying its fixed and working, activate my vehicle. B. S.! Still can't get my vehicle activated can't remote start/lock/unlock. All this app is good for is for Ford to spy on me. Now the 24/7 line is closed. Anybody know how to deactivate the modem? Fordpass sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!