When I first setup the my account everything worked flawless. I needed money before my paycheck and I got it. I was happy and relieved. I payed it back and when I tried to upload my paystub (same method I used to open the account) so that I can cash out again, it denied me. I spoke with a rep over the chat in the app and this person could not answer my question as to why it worked in the beginning and now with same method( I paid it back mind you) it would not work. So disappointed!