Most times it says my local store is closed, when it's not. And I later discover that items I order are "not available" at my location but the app still let's me order; when I check in at the drive-thru staff doesn't say anything about it. They tell me when I get to the window that they can't process the order but because they already "checked me in" I'm unable to cancel the order and they claim they can't cancel on their end either. So I get charged & have to contact cust srvc EVERY time!!