This game is in such a bad place right now, i would tell people to avoid it. The game crashes randomly on Android & IOS. It can be when you are in the middle of a raid, or in war, or in an arena battle. You'll also get randomly anomaly detected and the you have to force close the game. There is zero compensation on anything. Open a support ticket, maybe you'll hear back. The last few times, it said my ticket was closed after opening it. I selected download the complete game on Wifi, and it doesn't.