Fresh edit here, I was complaining about running out of refunds because of consistent wrong orders and missing items (this is just delivery apps in general, I find). They have answered to me saying weird things, because while they said there was no problem with it, they kind of worded a sentence or two in such a way saying you also shouldn't request it? When they say that restaurants or delivery drivers should cover the refund for you what exactly does that mean? Also, why?