I am paying for premium, but haven't been able to use the premium content for nearly 2 months. My account clearly show I'm subscribed,but also says I'm not premium. I have gone back and forth with support trying to clear this up, and they can't "find my account" regardless of the fact I have 1 account obviously being paid through Google. I sent receipts and other proof several times. At this point I've been charged for 2 months with no access, and support said I need to cancel the subscription.