Let's get this straight...the fee for using turbo tax is 89 dollars it's not free.. The company intuit has used to deposit transactions, TPG, is continuously shorting people on their tax refund..turbo tax does not offer live phone calls with reps..and when you call tpgs number neither do they.. It seems like intuit has contracted a fraudulent company to handle other people's money, and huge amounts of people's refunds are going missing. I have used turbo tax since 2014 and never had a problem..