*update* taking from 5 to 2 stars b/c I've been trying to get credit for a missing Deal Alert for almost 3 weeks, but just keep getting replies about how they're busier than usual. & now I'm trying to get credit for *another* missing Deal Alert that didn't work a few days ago. I understand things messing up, but I don't understand Customer Service not making it right. Still very user friendly & easy to report prices on the go