Terrible. I've been an xfinity customer for like years. Usually my bill is paid on time every month, but there have been a few times where I was late by no longer than a week. This was never a problem .. they just charged me a fee, and on life went ... until recently. Now they act like the freaking Gastopo or a drug dealing thug I owe money to. If it's the 31st of the month, and my bill is due the 1st they will shut my service off at 12:01 am ... like the second it turns the 1st. Horrible.