This app has some serious problems. Why is it that a multitude of options you click on open another verizon web page inside the application and you have to sign into your account again. For example, I have a notification stating attention is needed for tracking the my phone trade in package. I click the notification and there here i am having to log into my verizon account yet again inside the verizon app. Make it make sense! On another note, the VerizonUp rewards are literally garbage now.