Free shipping voucher cannot be used at all. Always asked to top up shopeepay in amount more than item price (plus shipping cost) before i can use shopeepay and free shipping voucher. This is cheating your customer. Eg item price RM20 and shipping cost RM5 without voucher. I always have to top up RM25 first in shopeepay before able to use free shipping voucher. Than balance RM5 stay in my shopee pay account. I cannot do anything with it.