I have never played a "free to play game" that pushes SO HARD for players to pay to play!! The wait times for cases to open is LUDICROUS and frankly is working against you. At that point you have no choice but to wait 3 hrs min or pay to buy diamonds. That means WE ARE logging off until we can open it. Players who are logged off are WAY less likely to spend money, it's pretty simple basic business 101. I want so badly to play this game but I refuse to spend money when I get so little play time.