Awful product with awful support. The product information states that you can use an SD to record 12s video locally to the hub, which obviates the need to pay them for cloud storage. This is an outright lie. They recently (March 2022) changed this so you can only record still images. To get 12s video recording, you now need to pay them about $1.66 per camera PER MONTH. So, for 4 cameras that amounts to an ADDITIONAL $80/year. They will trap you in an endless support process.