I don't understand why there is 2400 people in front of me for the money I've won and did what it said to claim it. Now it's saying 0:00 time but still over 2000 people ahead of me. Has anyone else had problems? If I don't hear something soon I'm turning them in. They say contact them if you don't get it but guess what. You click on contact us and it says you don't have an email to contact us. What a bunch of BS.