This is the worst scamming app that is in favor of the customer at all times. You are not valued as a true employee here. They lie when you get screwed by a customer. They tell you to fill out a fraud report that does nothing. In order to get a bad rating from the customer removed, you have to do 100 more deliveries. They tell you they get removed, but I've never see it yet, so I would consider it a lie. Sure they remove bad ratings for weather and, oh yes I've onlyseen the onesforweatherremoved