Glad I'm using free. It messed up, I had to sign back in, not fun, I forgot my password. When I click on the forgot password sometimes I get the verify by pic stuff or the error page. Sent a email, that link does not work either. It still won't let me reset my password after hours of trying. Forget it, no one needs to know if I'm ok, I'm just a single female senior citizen, who travels a lot.