Total SCAM. They charge clients double the amount paid to the pro, which explains the quality of pros still willing to work for them. They actively steal pay from pros, claiming no shows, or various other lies. There's no customer service. I've been charged fees on top of having my pay stolen, Even with proof you can not get the fees reversed. I was told in email that the fees were REVERSED, I worked a $190 job for 9 hours and was paid $0. No recourse what so ever.