I begged for help for weeks and was told any problems were my fault. IF YOU USE CASH APP TAXES, YOU DESERVE THE MISERY IT WILL COST YOU. EDIT: For three weeks your people told me that I was on my own (that is literally what I was told). I was told I made the error (I took a picture using your software and your app read the information wrong and applied the same line item twice. When I received a threatening letter from the IRS, I reached out and was told it was not Cash App's problem (I still have those emails). So, a company that GUARENTEES protection left a customer to be harassed and threatened by the IRS and only when I wrote a review did you respond. This should be a ZERO, but Google doesn't allow that.