Terrible customer service. I have been selling there for a very long time, and recently the change shipping policies basically are a scam. They make you pay $8 to send something, when shipping should only cost a few dollars. I am sure Ebay pockets the difference, just like they do with the 100 other fees. SELLERS STAY AWAY FROM EBAY. I think I am about to discontinue my seller account. They scam you and make any profits funnel to their pockets. Terrible!