When I first got this app it was amazing. Now that I'm paying premium I can't get ahold of anyone on the "premium" chat. I've been waiting a month and a half for help on the fact that my old bank is shut down and I can't access the money I saved in the app because I have to send the money from my savings into a bank account that does not exist. So I lost the money I saved essentially and am having incredible difficulty getting help from anyone. I will raise my stars back to 5 if this gets sorted