Low scoring for things against our control. I live near a military base and I do not have base access. I will frequently have deliveries pop up that I have no choice but to decline because it is being delivered on base, which makes my acceptance score go down. It's ridiculous and completely out of our hands. There needs to be something done about this. Whether the lowering in rating gets removed, or there's an option put into the app to say if you have base access or not. Fix. It. Please.