Only way Amazon can fix problems is to delete and redownload app which loses all your downloaded playlists. Hours of time thousands of songs gone. As of yesterday I can't pick songs out of my playlist any more. I have 900+ song and it only plays 25 songs over and over the whole day. Today I've apperently used 2.59 GB of data because every song I listen to even if it's the same 25 songs in a row over and over it has to download and use phone data even if using WiFi.