To start with this game was such fun to play, however, it has now become very frustrating. The last two times I have tried to update the game it has frozen and I can do nothing. I have sent 3...yes...3....messages via the "contact us" button within the game and only receive an automated reply. I have spent money on this game, not that, that bothers me, but, I am upset and frustrated with the lack of response or help. The little help they have suggested has not worked to resolve the issues