It's really idiotic that I can't just go through the app and use my credit that I received from last year's flight being canceled that I already got screwed out of my insurance and stuff with with dealing with going through you guys now I'm having to wait hours impossibly lose out on tickets that I want because I have to go through your stupid call center with one of your other employees from your cruise thing we have never been told that this would be such a hassle would have never gone with u