5 Months into having this Bank and I have to say...worst decision! I've had issues with direct deposits clearing because I have multiple. I made a bank transfer on multiple occasions from an account that my husband and I have joint... And for no reason at all they suspended my account. Due to "not following the guidelines that I agreed to". I called customer service and they were of no help. I still had $21.64 in my cash back balance and $51.13 in my balance. Customer service had no answers.