Awful! I finish work at 12am in sydney city, right next to martin place, and for some reason i have to wait 40min to even get a car that accepts my ride to bondi junction (a 10min car ride). Apart from this i was also charged a cancellation fee decpite it being the driver who canceled. Didi's customer service blamed this on me even though i had been waiting on an empty street for 20 min without a car in sight... Awful service, awful customer service and just an all together ridiculous experience