This company is a JOKE. I opened my account, added $, joined the membership, etc. A couple of days later I received an email they needed more info. So I uploaded the docs they requested. A little bit later I got an email they'd closed my account. I emailed to find out why, they requested the docs AGAIN. I resubmitted. I got another "we've closed your acct" email. Tried to email support to cancel my membership and they say they can't cancel it bc its locked and I need to submit same docs AGAIN!