This thing is so slow and bugged it took me 2 months to realize my phone insurance wasn't actually canceled even though it said it would. Then I went back canceled again and got another month that I stilled paid. Finally I had to contact customer support and was told I'd be reimbursed and then the app messed up again and I lost contact with the person and then my service wouldn't load fast enough combined with the app probably not working to reconnect. App needs work hope it becomes high quality