The worst delivery system ever. You can get your order cancelled after waiting hours as happend with me. Yet, they won't issue any proper apology, let alone a fine for their misdeed. Even if you call them to investigate the matter, they will refuse your query with "আমি দুঃখিত স্যার, আমাদের এন্ড থেকে কিছু করার নেই"। For payment refund another round of waiting for 6 days. Put in one word: they are the worst, Foodpanda is far better.