Used Paypal to purchase an item. When I filed a claim for fraud, I followed Paypal instructions to receive a full refund. After returning the item and giving my tracking number, I was told to wait to hear from the seller. 1 month later my case was closed without me receiving my refund. I hoped to have better consumer protection when a company commits fraud. After I opened a report to ask what happened, I was dismissed by a representative without them even reviewing my case. Closing my account.