I described in great detail the issue I've been having, listed what I've done to try to correct the problem. No contact for trouble shooting from the developers so I have cancelled my pay subscription. I will have to pay to have the number ported to another app just to avoid changing my number and having to notify my clients of another number change. In ADDITION to the monthly charge I have been paying for an app that will NOT let me answer calls because I have no idea anyone is even calling.