When I pause leads some how some way they get unpaused and Thumbtack charges me because I have a linked card on file beware when you pause your leads they really don't get paused it's a glitch in the system. I pause my leads and customer are still contacting me while I have other emergency situations to tend to. Please fix this right away when I need to pause just let me pause. Don't unpause me on your own when I'm not aware and send me leads that I pay for and not even aware of.