I honestly feel lile ever since 5G came out not only has service gotten slower but the app is just as slow. It's slow 🐌, it freezes 🥶 up, it glitches out and shuts down. Makes it hard to do anything within the app such as Verizon Up, Shop Phones 📱, Make PAYMENTS. I've been with Verizon since 1996 and I believe for the amount of money 💰 🤑 💸 I pay for service these things should be the last concern 😟 😨 on my mind. I pay good money and should have fast service and am ease for user app.