Lost all my progress contacted game for help. Was told to sync my account I did on my new phone nothing happened. Tried to sync on my old phone but game was no longer on it and it won't let me download it again. It's not even the game crashing it's more of the money I put into the game. I've never paid for in game items and now I don't think I want to anymore if I'm just gonna loose it all and get no real help.