3/21/22 Some don't get my dms at all.. unable to export import chats to new phone. On their website it tells you to "select Restore Backup" in settings after you manually export the backup file. But all u see is "Transfer account" which attempts and FAILS to link your old/new phone. it requires your location for these steps... U can only enable Backup in Chats, but that will backup your non existent DMs, which I assume get overwritten over the Backup file u exported there from your old phone.