The sales are always exceptional! That is why I'm willing to use Shutterfly despite the time it takes to create an order. I also struggle with how to navigate within the app. There aren't clear instructions how to choose the photos you want to order & from where you want to choose them from (FB, Instagram,etc..) If one is needing to edit an order, it's difficult to "go back". It's then just as hard finding the place where you left off at.