What a rubbish service actually. If it's not the dogy drivers it's the buggy app itself that for some reason there's no helpline that I can call for serious issues just some dizzy chat feature that helps with absolutely nothing. If you're paying via card then you'll be dealing with a lot more than needs to be dealt with. The random charges for rides that weren't actually booked because the app is still "checking for payment options" I'm so annoyed.