I cant go to the Venue and its been 1 year that i couldnt enter this room on game. And i did contact and email Lockwood but they give me the run around like its my fault saying there something worng with my phone its not update to the latest verion of avakin life and my phone is fine and game is all updated. Then they want all my personal information and when i dont give it then they say your ticket has be expired. Lockwood only hand pick certain people to enter that room.