Update 3/14/2022: Increased rating to two stars. No response from Truist because of my prior review or the ticket I opened. I figured out myself what was causing the problem: the password I was using on my computer and prior Samsung S21 phone was too long for the app. Once I reset my password, the app opened on my new phone. Prior review: App accepts my user ID and password, then displays nothing but a purple screen (Samsung S22 Ultra). I may have to switch to another bank if I can't have mobile access.