The app has gone worse than I thought. 1)The service has been bad since this year, like sometimes my order cancelled without getting info and don't get refund until I call help center; or sometimes got delayed, from 15 min to an hour. 2) My phone's app became blank for many days, and then another phone account got logged out without any sense. 3)I've given my all address information but driver still ask me like he still don't understand where am l.