Update. Customer service is a joke and makes excuses to not cover losses. Stay away from this money pit Glitches. 4th time dragon ale lasted less then 10 mins resulting In loss of equipment due to death. Customer service states u look into this but never find anything. I have emailed this issue 2x now both resulting in no help or compensation. So do not spend money on q game that will happily take it but help u lose it within minutes and ay oh well to bad