I received a letter in the mail stating that my bill was two months past due. My auto pay is set up on the app, and on the home screen it says $0 due. When clicking on "View Current Statement" it pulls up the $118 past due. If I know my auto pay is set up, I shouldn't have to recieve a letter saying my bill is past due. This is unacceptable and it's always Spectrum that's messing up, or raising your bill without you knowing.