As many others have said, the new mandatory "upgrades" remove much of the core functionality of the cameras unless you pay for a new subscription. This is a complete bait and switch by the manufacturer. To prove how little they care, I guarantee you that I'm going to get exactly the same canned response then all of the other people with the issue are getting. It will tell me to contact Wyze support, who will do absolutely nothing except try to sell you the new subscription product!