This app worked fine until now .I use it a lot with two children with special medical needs. Now it has stopped working. I have a video visit with my daughter's doctor today. Now I get to walk around with the laptop in my hand. UGH! The updated app will not let me log in.The icon just spins. Here's the frustrating part. When you click the HELP button. It says, "If you are having trouble logging in, contact technical support" . That all, There is no phone number, no info at all on how to get technical support. Jole Sack could fix this FUBAR.