Horoble experience. No support contact. Just endles FQA pages. The joke would be even better if I get a response here. Once the verification failes with error "you alredy have an account" it cannot be unblocked. You cannot verify the account for other family member. I started with the idea verifying the account on my name, once i got the error I decided to use the account for my father. Now my account is useless. Ok switch to a better app. Thank you for the wonderful experience.