Fake promises made. They tell u will get 100% refund on cancelation till checkin. But when i canceled 1 week before check-in date they charged 199 Rs as cancelation fee. Booking id: HE8Y8347 Edit : Another terrible experience. Booking id : S18N5429 Hotel images shown on oyo and actual images were completely different. Hotel was third class and receptionist was rude. I have captured images. Completely unsafe for women. Not sure how oyo approves such cheap properties. Would never book oyo again.