Filed my taxes for free but when I came back to check on my refund that they once emailed me that it's been accepted, THE ENTIRE EMAIL WAS DELETED ALONG WITH ALL MY INFO I PUT INTO MY ACCOUT. So I checked back and noticed that it literally erased everything as I logged in but only recognized me as if I'm new to the app. I was furious and had to call on an automated machine just to find out that my information was in the system but not on the app. 😡 Best to file in person!