Customer service sucks. They notified me through email only, no in app notification or in app message that i had a dispute. Since i didnt see it in time, i didnt reply in time. They sided with the guy for the first review; noticing such, i sent in the proper paperwork to show a completed transaction. They SAID SINCE I DIDNT REPLY FAST ENOUGH, I CANT DISPUTE IT LIKE WHAT??? DO YOU NOT SEE THE PROOF OF A COMPLETED TRANSACTION!? SO HE GET TO KEEP MY PRODUCT AND GET THE MONEY BACK. VENMO SUCKS!