I've been having nothing but problems with this on my phone and laptop. It won't connect unless it's connected to a wifi, that doesn't make sense. Some websites gives me a "access denied", "you are banned" or "404 error" which makes it impossible to go to unless I turn the VPN off. I tried talking to the support chat and they have not helped me fix any of these issues at all. I want to continue using Surfshark, but unless they fix these issues, I have no choice but to use a different VPN.