Abysmal customer service unlawfully blocking your device on a whim and not answering emails after sharing all your personal information to other companies(chinese company). Subscription prices are also out of this world for a a very buggy language learning app(frequent disconnect) which you can only use to talk to other people, many of whom seem to be using the app looking for a soulmate. Search hellotalk ban on Google, a lot of cool stories will show up.