This app is terrible. Shoppers know they can get refunds for anything they say they haven't had and instacart gives little to no protection for their shoppers. We deal with dangerous situations all the time for one person saying they didn't recieve something can ruin your rating. The only people that rate are people angry with the app or who want refunds and instacart does nothing about it. Instacarts lack of protection for shoppers is EVIL after we give our blood and sweat for their company.