You will never know worse service or who or when a service person will come when needed. You have NO RIGHT TO KNOW WHO IS COMING, Their QUALIFICATIONS or even if they are a MURDERER when you need service. THEY HAVE NO IDEA!!! And for only a mere couple hundred a month? 2 weeks no phone or TV after 3 scheduled no shows and 5 trips to thier stores. The P.U.C. or F.C.C. should shut them down. The district attorney should arest them ALL for FRAUD and CONSPIRING !! They take your MONEY ON TIME!