24×7 helpline facility is very poor. There only limited objective questions would have been given, if there is a problem related to them, then only it can be solved, no one is given the option to type their problem separately and when they call customer care, they speak about this from us. Information cannot be given, it is said that you go 24×7, from there your problem will be solved, but there is no option to type your problem, only limited options have to be selected.