This game was very fun in the first 2 seasons. But i just started season 3 when i got to middle earth all the good factions were full so i had to choose an evil one. Every one of my teared up commanders are from the good side and i cant use them while in an evil faction. Customer suport said that you can change factions. But it said that i cant go from an evil faction to a good one. I have spent lots of time and money on my commanders now they will lose a hole season of progress.