What a terrible birthday gift. I used a gift card, updated the pin on the app and 45 mins later the driver still can't find the address. Spoke with the driver first then customer service who connected the driver and I and hung up. I texted customer service who decided that I "cancelled" the order. I requested a supervisor who in turn asked again my address. I was obviously upset about all of this. I hope I can get a refund like they said. NEVER AGAIN!