garbage app - cant even log in with my Samsung S21. Requests location data, at least this app states it will run in the background and collect info on you "for discounts". Looks like Zuckerberg is setting a scary trend in business, no thanks. I'm not volunteering my life info to a company I already pay hundreds a month to. The app has a strong preference for Verizon Mobile numbers, which I do not have. Another carrier is significantly cheaper for unlimited data. Using the same ID and password that works for my web account, I am not able to log into the app. "We can't complete your request right now". It asks for permissions to manage my phone calls, no thanks. I just want to use Verizons stupid app to schedule an appointment for my broken landline service. Calling tech support is horribly painful and you are told to use the app no less than 3 times. Verizon used to be good in customer service and reliability, which is why I left Comcast / Xfinity / whatever years ago. Perhaps it's time to try another ISP again. Verizon has become too comfortable with their customer base, with missed service appointments and 2 hour hold times.