On level 990, I had some bad connection experience, when I play some time it crashes and logs me out so I have to start again, but some times when I get back in, the menus and all the options are gone all I see is the main screen, so I don't the the friends button, play button, gifts button or any other option so I literally can't claim anything or send gifts, it has done this more then ones and thus time I have deleted the app and re install about 15 time and nothing, needs to be fixed fast