Mar 10 I reached out to support to rectify the fact that I can't cash out, telling me I have another acct when I don't. Doesn't properly credit me for my points/time spent playing the games. App randomly shuts down or doesn't open. FAQ is useless, already checked it was no help. Contacted support several times starting March 10 and still no response and no resolution and its now March 21st ... do not recommend this app anymore.