My order is randomly canceled a lot because the store hours do not match up on the app with the actual location, my food is usually cold if it arrives, and forget getting all your money back that you spent on an order that didn't even make it to you. They will not credit your account with anything regardless of how many issues you have, and every now and then you will get a credit back for missing items. They have no bearings over this experience, which is sad, because I'm a delivery driver.