Awesome game, but non-existant support. As long as you don't change devices you won't lose anything. Made quite a few purchases and my phone died. I reset my phone and logged back into load my save game and the game crashed. And I lost all progress. Emailed support, even tried using their contact form. No response. Sadly the only purchase a was asking for was a 4.99 extra shot back, not even the total amount of money I've spent on the game. Just sad.