Ok talked to support so they lost another star. They say the dealing is random. Well in a way they are and are not. If too many people are winning that messes with their "game economy" (their words)... They have the ability to change the odds that a certain level of players can win more or lose more. They say they can't pick out one player but a hole group? My guess is that is why it is based on levels. so they and tighten the odds to squeeze money out of you... Don't sound to random to me