MIDDLESEX FEDERAL SAVINGS FDIC Cert # 28368 ZERO STARS - DO NOT USE THIS BAKING SYSTEM!! Enrolled Business to save money on other bank fees etc. They did manage that. However, the bill pay is EXTREMELY slow. Checks get to vendors much later then they should. Secondly, we had several transactions that were large deposits into our bank account and then a draft for the same amount, with a overdraft fee charged. This has happened for several months with Support unable to identify WHO the depositor is or give us any information. (FEARS of novo using it for other money laundering possibility's on my Company name. ) Still no response from support with any information. Third. HUGE LACK OF SUPPORT. Support is only via the app. answers and responses are within 24-48 hours making it very hard to solve issues such as the one listed above. Fourth. We have been attempting to CLOSE our account now for several weeks. I have sent four or more messages , CLOSE THIS ACCOUNT EFFECTIVE IMMEDIATELY. The response is.. "We are sorry to hear you want to close your account. Can you tell use why?" No. CLOSE THE ACCOUNT EFFECTIVE IMMEDIEATLY. ........................ Nothing. Account is STILL OPEN. We are now filing a complaint to the Federal Reserve. THIS IS NOT A SAFE BANKING SYSTEM. AS OF THIS REVIEW . WE ARE NOT LIABLE FOR ANY FEES OR CHARGES THAT ARE POSTED TO OUR ACCOUNT *6467