I admit I'm kind of disappointed at the new player experience. Join the server that was recommended to me only to find out after like a month of playing that most people on it were in chapter 27 and I couldn't even collect my event rewards until I played for at least three more months. I tried to change servers only to find out that it completely removed all my VIP progress and even the skin I purchased for my favorite hero. I'm super disappointed by this and I can't recommend this