New Update makes orders virtually uncustomizable. You can choose whether or not to have cheese or bacon on your sandwich... That's it. The other options are unresponsive so you're getting the standard condiments and toppings whether you like it or not. Also, there seems to be no way to obtain a refund for an order once it is made. Buyer beware. That said, the rewards system is nice and you can keep/accumulate points over a year's time. This is valuable if you frequent BK. Overall, 2 stars.