Customer service is terrible!! I have been unable to use this app. I receive a black screen whenever I load the app. After spending over 20 hours on a chat all I received was questions about the device I am trying to use the app on, and then ignored. I was connected to someone for less than an hour and even then received 4 responses from them. I pay good money for this app and feel this is ridiculous and rude. Way to go paramount plus...not!