Still pretty useless, import doesn't work. No help available. Old -> Pointless now, they don't know what they did last year. Any value in using TurboTax is now gone. They a) ask me questions about what forms I filled last year (i.e what did they file) and b) no option for help through either chat, or email. The whole point of this is that they know what they filed last year. Absolutely useless. Please contact between 9am-5am. I am using same account.