I use the chewy app ( or used to) on a daily basis as I run a rescue & spend close to $1,600.00 a MONTH with Chewy. My app has not worked properly in more than 4 mnths. I have Uninstalled & reinstalled it no less than 4 times w/ no change. I have called Chewy 3 times w/ no results. I am close to canceling all of my Chewy autoships & just purchasing everything thru Amazon & petco (since Chewy now owns petsmart I refuse to use them) I am VERY disappointed w/ lack of help/concern from chewy.