Bad customer support, rarely accurate delivery times. I get items from Walmart and Best buy delivered faster to my house free of subscription costs than I do from prime with a fee. I favored prime heavy in the past but I am so tired of inaccurate 2 day delivery advertising which I expect to take 4, but now it's 7 days for items. They always say well it is 2 day shipping once we finally ship it, they don't mention they might take 5 it 10 other days for someone to prep 1 item, not peak season.