It's crazy just how bad the app is, I've got a 1 year old LG tv that's in pristine condition and you can't even load ANY CONTENT... EVER (not being dramatic, it doesn't load content). For the record, never had a single problem with any other streaming service, but in this one.. you click any show or movie and it just spins and spins, app is updated too and I'm on fiber internet with the TV hardwired to the router, it's just mind blowing.