Food keeps routinely being delivered cold even when the merchant is less than 10 minutes away because Uber eats keep making couriers delivered to multiple stops unless you pay an additional fee for a direct delivery as well as already paying for delivery fee. When I asked for a refund I was told no well if you can't deliver your service why am I paying for it? Use GrubHub seamless etc as opposed to using Uber eats trust me don't waste your money on this service anymore