I purchased a pack for $1.99 and the money was taken from my account but I was not credited the pack. Now I have no way to contact Zynga even though the help pages says there is a contact for to a holiness. I'd give zero stars if I could based on poor customer service availability. Someone needs to either give me my money back or give me the pack. I have proof of purchase but no way to show it to you. Bad services. Huge disappointment.