When I recently started using Facebook again it locked me out of the account I've had for years. The identity verification only have the option to ask "friends" for confirmation codes ("friends" I haven't had any contact with in years) and when I managed to get in touch with one "friend" listed, Facebook won't give her a confirmation code even though she's listed as one of the five people I have to contact. I've spent days filling out reports, but have gotten no response.