**** UPDATE!!!*** They did respond back, bottom line, they aren't going to fulfill the purchase, as a consolation they gave me chop.... ***STILL DONT ADVIS ON BUYING ANY PACKAGES!!!*** DON'T PURCHASE PACKAGES, YOU DON'T GET EVERYTHING THEY SAY IS INCLUDED IN IT. I Reached out to support, the asked how they could help, so I replied, all I got back was crickets, NO RESPONSE