***Update**** I will contact support but i do mot have a player ID....why would o have that? Most games when you delete and re-load, will ask if you want to continue with your old account or not..***So they put out an update...typically their is an issue. After update install, and 4 plus attempts to open the new and improved app, it wont load "player data". So i uninstall and re-install and i have lost everything i had played for. Not able to recapture my original plays. So i am done for now.