Tried to make a booking, took forever to load and then said that I may or may not have made a booking, I'd have to see if I was charged. In my email I saw I was charged but no confirmation email and in the app in my account I had no bookings. My trip is in 3 days and I am worried about losing the room and the price. I've emailed them and contacted the help center and I'll update this review with how that went. Overall I should have just used my computer.