Got a new pair of Jabra Elite 3 for Christmas and was so excited. They worked fine at first, but all of a sudden stopped connecting to my phone. Tried so many things but they just wouldn't connect. I left them to the side for most of January and all of Feb. Thought I'd finally give it a try again. Decided I'd even uninstall the app and try re-installing, shutting off my phone and turning back on, all that good stuff. Now I can't even download the app. The app itself is too basic when working.