Customers are allowed to pick 5 companies at a time forcing all 5 companies to pay out a lead fee of $10-$15 to thumbtack, when obviously they only need one, most times you wont ever hear from the customer. Youll be paying for absolutely nothing, this app is theft. And dont bother with customer service for problems or well deserved lead refunds, absolutely no help. There suggestion was to follow up in 6 months to a year when a customer doesnt answer after you forked up $15.00 for a lead 5 times.