Ever since the transition from SunTrust to truist they service has been horrible. The policies have been predatory and they will do anything to try to make you over draft ive been a customer for over 15 years and i must say im extremely disappointed in how ive been talked to over the phone and treated as a veteran client. I dont understand how they preach use your app to keep up with your transactions then when you have a problem they say our app isnt precise its your own duty to keep up with yo