Fun to play but freezes ALL the time. Dropping a star due to HORRIBLE customer service right now...used to be much better. After 5 days of waiting for items on a purchase I made, I had to go through Google for refund. You say contact customer service? 🙄 Very annoying. My in-game ticket is STILL sitting there with a promise from Aidan days ago to "look out for my response." For what is, and how much (overly-priced) they charge for rolls etc, you'd think they'd have better operation of site.