Have 4 Cams, pay the annual subscription. Had past concern of missing footage (no crime but recorded persons come but not leave). I contacted Wyze about issue, moments later footage appeared in my time-line. Def an uncomfortable experience. ...Anyway its cool for minor security. Would reccomend a different brand for major or targeted security areas. Also currently trying to get support is very difficult whether you email, chat, Wyze group page, no IT support to call, etc.