I've been with Bank of America for YEARS. And my family, for DECADES. This has quickly become the most frustrating bank I've dealt with. They charge me monthly maintenance fees on both my checking and savings accounts no matter how much I have in the accounts. I called about this problem, was told "We're working on it." Got put on hold, then hung up on. Ridiculous. I am not paying someone to steal my money. NO THANKS. Absolutely awful bank now. Will be bringing my service elsewhere immediately!