Have had several of these cameras & plug ins at our cabin since the launch of the company just so we can keep an eye on things and see wildlife. They have never been that great, but for free, they were just fine. We have always had offline problems, but it was free. Just bought more to install, but with the new changes to pay, I am returning and won't be purchasing anymore. You can't offer something for free as part of your company for years & then take it away. Not happy.