I've been having tagging problems since 2020 and the team can't fix it. First, it removed all the tags of my pets and I wasn't able to retag them and my husband had to automatically share them with me in an album. Then, the tags of myself disappeared. Now, I can't merge tags of my pets. In their latest correspondence, the team addressed me by the wrong name. ALSO, I have been speaking to the team via email who assured me engineers are looking into it but I have been redirected to an article.