We called beforehand when transferring money from a Moneypak card. We asked if the transfers were allowed etc and the Netspend Rep assured us they were. WELL, needless to say....it WASN'T allowed. Now, we had our last bit of money completely stuck in limbo between accounts. We severely needed the cash, which is why we made sure to call ahead and make absolutely sure the transfer would work. We ended up speaking to a manager. The manager was even WORSE.