The problem is that I no longer need the product, I have already canceled the order 6 times, but it still returns to the "waiting for shipment" menu, the seller does not respond, but reads messages throughout the time and does not try to solve this situation in any way, although 2 days have already passed. The support service cannot help me in any way, there is only a bot that does not consider the case when the seller ignores and sends an item that I do not need and that I tried to cancel.