I've tried several times to speak with someone and I keep getting ignored or I get the same answer! I've never received a sample and I've never been able to test 1 single product! I've spent MONTHS trying to e earn coins by doing daily packs and now they stopped posting the daily packs just before I was to double up on them! There have been NO DAILY PACKS FOR 11/2 WEEKS! I'm truly disappointed that I have waisted this much of my time doing surveys for nothing ! I guess I've been scammed! WAIST!!