DO NOT USE THIS BANK OR THIS APP. Horrible app 4a bank that is playing a numbers game of forcing consumers to be late on their payments. App wont open, wont go to home screen, cant get loan # to call bank. When you DO call bank it demands loan# (which is in app, Cust support cant access, they say) Good thing i recorded loan# the 1ST Time they pulled this w me. Also, i have confirmation# for OnTime payment i made, via THEIR phone#. Now? I set up autopay thru MY bank, so they cant pull this AGAIN