The app still doesn't work. After contacting Customer service, who was very helpful-BTW, I still can't log into the app. I can't reset because it's not recognizing my email associated with the account. I set up an account on the app. However, when I logged on it did not take my credentials. I thought it was possible that I forgot my password. I requested a password reset, but never received an email. Contacted support and they told me it would take 10 days for technical support to fix.