In '20, we were told we'd be given a month's notice before they change incense effectiveness. We were given <24 hours. Paid tickets require you to play for >6-8 hours straight to be effective. STILL no hatch rates for eggs. Features of this nature have been found illegal in several countries. Bugs that have plagued the game for years remain unaddressed (re: flying catch bug). I used to really love this game, but it's getting very tiresome. Niantic, you're a billion dollar company. Get with it.