The app doesn't show my confirmed flight or hotel that I have coming up in May. I can't even message anyone on the app because it just keeps loading. I tried on Facebook and got no response. As of 3/14/22, saying someone is looking in to it is a lie. I recieved and email this morning saying it had been looked into and there wasn't a problem on your end. I replied to the email saying there waa no reason to continue "looking" as I can easily find another app to use and I needed nothing further.