They brag about character cosmetic customization, but if you are an African/African American man, you can't make a male that looks like you. They only have metro sexual strait hair style options and no Nubian hair options for men. Otherwise the game would be nice. But they exclude men like me from the game, so I exclude this game from my collection... But at least they don't do gender locked classes so they get the 1 star just for that.