I have loved Wordscapes since I began playing a looooong time ago. However, after I got a new phone, my progress did not carry over and I'm back to zero. I reached out to support the very same day; it's four days later and I have not heard anything. My progress for the other two games I play carried over, but not Wordscapes...and it is my absolute favorite. I am also concerned that my Tournament team thinks I'm a bum because I didn't show up last weekend (I hope I haven't been kicked off)!