Ordered food @ 615pm chose 7pm to pick up. Got there wasn't ready. Lines of people 4 online orders waiting to get food. Nobody was working on online orders. Was told could do refund had to go thru app. App is a robot & all support staff was busy. Never received refund from order on mar 2 when the order was sent to another place which i paid for by never received. Never got refund or food garbagg. Can't talk to a human to get it fixed.