They put a charge on me for some reason I was unaware of. I called and I thought I solved the problem and I was reimbursed. However, on my bank statement they added 88$ to my account and then recharged 88$ again. When I first started AVG it was free! Then I bought a plan for 8.99 a month that I was led to believe had all I needed. These 88$ a month are a problem and I'm getting tired and suspicious of this company?! I've seen other reputable companys with lower yearly costs for more than my AVG.