Made my monthly payment within the month it was due. Evidently it fell on their closing date. Went to make my next payment and noticed I was past due. Clearly a mistake on their part. Called and was told there was nothing they could do since my payment posted on their closing date. I was told I would need to make the months payment again to bring the account current. So Im supposed to pay them twice this month because their system is ludicrous and their staff is incompetent.