it's funny, when a company like this messes up so bad, so many times and in so many ways, you can't even discontinue using their service because at the end of the day, they still have all of your money and the things you purchased. for years now it's seemed like the customer is the last thing they're concerned with and customers shouldn't have to tell a company how sell something worth buying. until i see, even some kind of improvement, i will return frequently to report all the issues