Can't cancel order because "preparing" even though they haven't found a dasher. Then tells me it's going to be late and they're trying to find a dasher, providing an hour extension to be delivered and no way to cancel. A driver is finally assigned, arrives at the restaurant and waits for them to prepare the meal, when initially it stated it had been prepared. Once picked up diver sits in their car for over 5 minutes before coming. Tried to contact support, and app won't allow it. Disgusting.