We receive an incorect item. Afterwards the seller cancel the order so that we cant request for a refund. I tried chatting their customer service but they don't want to help. They are saying that it is not lazada delivery abd I need to file a report to the local authorities. How did they know my name, address, phone number and the amount of my order? It is very clear that their app is being used to scam people but they're not doing anything about it. Dont use this app. Shoppee is more secured.