Horrible customer service. Only cons for this app - Delivery fee goes up to 15$ or more (the delivery fee sometimes cost more than my meal). - Delivery guys often dont follow directions, if you live in an apartment complexe, they'll deliver in the lobby somewhere and you have to go downstairs to pick up your order. OPT TO SKIP THE DISHES where delivery fee is 1.99$-3.49$ and never exceeds and excellent customer service where you speak to an actual human being that resolve your issue on spot.