Somehow my outfit changed w/o my permission. I had a Batman costume from the promotion Batman vs Superman movie. It's now gone and I can't get it back. I am heartbroken by it. I had that costume since 2016. I'm deeply saddened by this. I emailed them, they told me they don't monitor the emails, I asked Snapchat customer service. No answers at all. Total bust. Also... Why a feature called "Closet" doesn't serve any purpose on saving my outfits. That's something I don't understand.