This is just terrible. It's got so much potential, but MS just don't care enough about it enough to get the bug ironed out. I have wasted 30 minutes of my time this morning in the office, troubleshooting (for the 4th time in as many months now) instead of being productive and sending message, making sales calls and generally being the exemplary employee I try to be. This app has singlehandedly pushed me back away from Android and back to iPhone where i can enjoy the reliability of Siri to make every call, send every text, and skip every Kanye song. After a year of being as patient as I can with the support team - good riddance.