I believe we all received a card to change our race. Like Human to Revenant. What's so disappointing is that I didn't know we can't customize the looks of our new race. You can't change eye colors, hairstyle etc. What disappoints me the most is you have to spend real money just to customize your character and when you want to turn back into a human, you need 50k Gold Bars. I always lag, I can't easily see my friends when we're in one map and one spot. It could've been a nice game.