Biggest waste of time!!! They tell you they'll schedule a doctor's visit/lab for simple antibiotic - maybe the WHOLE POINT of online doc is for convenience and that you don't have to go to a doctor? [EDIT] The second time I tried it, the agent said "looks like you had issues last time and we can't help you further" and disconnected before I could even respond. I will give this a zero star if I could!