Installed the app and completed most the steps, but the app crashed when I tried to upload a picture of my ID. Their site advises you to open a ticket on their Zendesk & have them upload your ID for you in this situation. Did so this morning, and it's been hours with zero response. Tried calling their help number, and no answer. I'd initially heard good things about their platform from other gig workers, but if it's this chaotic and non-responsive out the gate, not looking good so far. Edit: After waiting 24 hours to even hear back from this sketchy app's IT team, I still haven't had my ID added to my account even tho they say it should be resolved in 4 to 6 hours. Additionally, you'll see tons of people dating back over 2 years saying they've never been paid for the shifts they worked when you look at ShifySmart's Facebook, Youtube, Insta & Twitter accounts. Now I'm worried about the fact I sent them copies of my state ID's and financial info. AVOID THIS COMPANY / APP.