During purchase from the site, it stated, "Sorry, an error has occurred. Please try back at a later time." I tried again, and was successful problem is that when it stated an error, it also charged me, I didn't think to look at my bank account. I contacted customer service and learned I'd have to wait for them to return the money taken during the error..... Don't purchase from the site. I was told this happens OFTEN from members of their team, NOT GOOD.