So sad I even have to give a star on here. I did so love this game at one point and then it has gotten so much harder and the support is totally so bad. I got a new phone and loaded all of my games onto my new phone and I have to start all over on Evermerge. I just completed the ice sculptures and was close to being on level 30. So very frustrating that I can't get back to where I was. No more Big Fish games for me. I quit.