I started shopping for Instacart in September. First, two payments didn't go through. I ate that $169, since Instacart wouldn't fix it and the bank couldn't (since they never got the money either, what CAN they do?). Then, a cx who I CLEARLY sent a picture of the delivery to (which I sent through the app, so don't tell me they can't see it) claimed the delivery as not sent. Do not work for these people; they steal your money and deactivate you for something they claim can't happen.