Switched from Spotify for the same reason as everyone else so my review will probably more of a comparison of the two. I don't like it. It's not user friendly. Amazon should know a lot of people will be using it while driving and should create a simple easy to use interface. Things are hard to find. It seems spotty, cutting in and out like it's streaming the song rather than downloading it ahead of time. App is also laggy. Could be Xfinitys mobile service though. Content is there though.