this website's actually pretty good and I'd love to give it 5 starts but I've been waiting on a $40 refund for 2 months and keep getting ignored by team mercari when I ask for help. I've sent 4 help requests and each time I got the same automated message telling me someone would get to me in a few days, but I would never get the help. In my last help request, I didn't even get the automated message saying someone would get to me. Not very happy about this :/