Your problems never ever get solved by IGG. I've been playing 4 years now and they are always right. No matter what evidence you have as proof, you are the one thats wrong. When I start playing the gifts used to be nice usable gifts, the standard of the gifts have dropped considerably. I am going to leave the game as loads of other players are doing, just because of the fact that we don't get any support. IGG do not support a clean game as I gave them proof of bots in the game, they did nothing