it keeps disconnecting!!!!! ***Thank you for your response. Let me be more specific. It will ring, the other party will answer and then it disconnects. This phone is only a couple of days old so it's not like it's bogged down. I had already turned it of and then back on and am trying your suggestions. Let's be honest, if I have to do this regularly then this is an app I'm not going to use. Not worth the time.