Customer service is useless. I was trying to figure out why my account was permanently shut down , I message the customer service and they told me I'll be getting an email about what's going on but NOPE. I tried calling customer service 2 times both told me that I'll be getting an email but again NOPE I've talked with 4 customer service people and still no help. I had 19$ dollars left on my account that I can't get back now.