My reply, not having trouble with account. Mistplay not downloading Wordway. After three days, Mistplay said to update. Lost over 5,000 units the history and Wordway too. Phone dies switch to tablet. Wordway no problem with tablet at level 6. Nevertheless units and history gone from phone. Can you please return them. Thanks , and I would give it a higher rating as I said, on first review. Love the game. Buuuuuuuut justice comes first.