Terrible experience.. i was booking a GrabHitch..and my payment method is card payment.. Grab cant find me any driver..so my booking was cancelled by Grab..but my money they hold($14).. i try to reach their help center.. but dont have any page for report it.. So to all out there.. carefull if u wanna make payment using card payment method..otherwise will face same experience as me.. i have all prove.. just a matters of time to viral it..