I had numerous problems with the service each order was something different items were smashed or missing, or Replacements were not acceptable go to the Shoppers are very polite and will talk to you throughout their shopping process others are quite rude and short but instacart staff itself is an issue they shut my account down right after I had paid the $10 fee for monthly subscription. Plus I had account credits I purchased their words were there were inconsistencies Alex from support is a nob