Horrible!!! The drivers are rude! Poor Customer Service! I was charged for a ride that never picked me up but instead the driver told me to cancel my ride once he got into the parking lot and hung up in my face. Lyft refused to provide a refund or credit. I have used this service for years and not once have I ever experience such Horrible Customer Service from lyft's drivers or Customer Support Team. I will never use Lyft again! I will utilize Uber going forward when needed respectfully!