I signed up on 2/14 and scheduled the soonest available times: 3/2 and 3/3. On 2/25, I got an email that my 3/2 counselor appointment was cancelled (not by me), and the soonest I could reschedule was 3/15. I started the cancellation process to stop the next draft, and though my account is still active until 3/15, they cancelled my 3/3 appointment. My account is still active but they won't restore my appointment. Cerebral doesn't care about you, only your bank draft. 0/5 stars