Edited from original & editing again on 3/30/22: uninstalling and reinstalling did not help the freezing issue. Instead of it freezing within the first 2 seconds of a challenge, it let me get about half way through it this time. The nice customer care rep couldn't do anything about it a week ago. I'd really hate to delete this game since I've been playing for years and have spent alot of my own money on it, but I'm getting really frustrated.