(Review for India) Full of scammers. Refund policy is terrible. Full of hosts that have listed properties that are not actually available. Once you book it and the money has been debited from your account, the host will try to shift you to another property. These 'other' properties are always worse and lacking features and amenities that you booked for. Finally Airbnb will hold onto your money for 10-15 days after you cancel even though it was 100% the hosts fault and not yours. In addition, the customer care is terrible and wait times are 45+ minutes.