Why do you need to "improve". Apparently you do not use real customers as try out for the app. I was kicked out and had to start all over. The reason for these apps is to make life easier. You have made it more frustrating Also a chat function would be helpful to ask questions. I usually don't have the time to waste on a phone call for a (what I would think is a simple answer to a question) on line. Please try and add that feature. Just leave things that have worked alone