Cost of shipping + "buyers protection" often costs more than what you're buying. They have no set returns process so the "protection" is useless anyway! My item didn't work, no intervention from vinted, I sent it back to seller, still neither of us have my money?? Used to have collection in person) but now they've changed it there is no method of searching including delivery price - or even just hitting a "free delivery" option in the search filters like other sites. Bad customer service+app!!