This the worst i am using the bus there is no navigation worked and after complain it shows 24 hours resolution and the bus got late by 3 hours today why there is no such refund policy there if you are providing the on time policy while booking the ticket. The journey is not finished and the app is asking for the review. After connecting with the customer care 3 to 4 tines there is no such response from their side. Worst experience. While applying the coupon no money provided back.