Do not ever buy from vivid seats!!!! Ever!!! They claim they have buyer's guarantee but that's so B.s. bought tickets for Jeff Dunham for a birthday gift on January 15th and just days before, the event was rescheduled to October. I only committed to attend for January 15th but because event wasn't cancelled, I am still responsible and couldn't cancel my tickets. I'm not even going to be in town. And award winning customer service. Also b.s. talked to Francine and she never responded back to me.