UPDATE: Well I finally got an email but I installed the game on my phone which I hate and progressed to level 70 something and it happened again. When I play a game I want to relax and right now I am not relaxed. If the problem can't get fixed take the game down. Getting very annoyed with this game. When and if it gets fixed I will give more stars but right now it deserves zero stars but I can't post without giving it 1 star and that is most generous (and I am not generous)