Freezes, crashes, just doesn't load, won't connect to the car. It doesn't do what they claim. Do not waste money on a subscription. Every update makes it worse. FAQ's is a joke. Do not expect any actual use help from the developer or Toyota. They just reply with the same pre written script for just about every single issue go to the FAQ section and then contact us. Contact them and if they reply, they say go to the FAQ. It worked great until mid 2021.