I'm having the issue where my quiet comfort bose earbuds are paired, connected and playing but no actual sound is coming out. I'm trying to play from my Note 10+ but nothing. I know the actual audio works because the earbuds acknowledge they are active when I lit them on. By music and phone calls will not connect. The troubleshooting just says to restart device and to reconnect. Co nection is not the problem. GGGRRRRR!