My low rating is for the most recent update (March 2022). Previously, I liked the app. It worked, was reasonably frictionless, and was fairly intuitive. Since the update, I just keep getting screens saying that information is not available and to try again later. It also told me my auto ship had shipped when it had not. I finally had to go to the website to figure things out. The website is functioning fine. The app is just ... no.