THE MOST WORTHLESS PROTECTION PLAN EVER!!!!!!!! BE AWARE! READ TERMS AND CONDITIONS IN THE AGREEMENT!! You MUST call PRIOR to having phone fixed. You MUST have a PICTURE of your broken phone with it showing the IMEI and THEN, and ONLY THEN, can you have it fixed by someone THEY APPROVE OF!! SCANDALOUS MONEY HUNGRY JERKS! I'm out $200 for a $300 screen repair on my Samsung S21 5G.