Timer not started when really need. App ist ok,but i want info's exactly with drop off destination before i collect any orders. Customer service have to be provide and at my phone call answer an humane, not an robot. Please send messages to all merchant's to not insists to seeing on my phone,if i accept and start delivering the trip,he has his system,have to look there if i started current delivery,or not. I was attacked from the criminals,and for my safety i rejected,my account was affected.