Frustrated, disappointed. App itself ok but awkward. It doesn't give an order# yet if you need help reps ask for order#. Chat support works ok before & during order, but no field to type into after order if there is an issue, cannot respond to chat reps. Delivery was a disaster. App said food delivered but for a 1/2 hour was trying to text driver (no response) to see what was going on as well as trying to reach chat reps. Contrary to delivery instructons, food left on the ground in snow outside.