Driver named Bruno D kept my items after support team called him and he said he pressed Delivered early by accident soon as he checked it out from CVS. Told them he was 20 mins away while he still never responded to my messages on the app directly. Definitely made sure to screenshot his face and the messages to report. Cant say it'll get far bc they didn't even offer my money back. Hes a scam. Not the first bad experience with app but definitely the worst. Will not use ever again. Scammers alert