Useless support. Purchased two crystal packs. One for $19.99 and $4.99. It gives me an error, cancels the purchases and tells me I haven't been charged. When I clearly was and all they do is have a bot to tell you that you received it. Photos to prove I didn't. Even have the original google play card. Thiefs. Oh I forgot. If you get a refund through google play you lose access to the content. So a year and a half progress almost wasted if I hadnt noticed that. So they keep your money hostage.