First of all charged 119. 39. 49.= 207.00 when I did all of my taxes myself. I had tons of questions regarding why my refund was delayed. They couldn't help me with any answers. Then charged me an extra $40. With out notification, cause the irs had to make an adjustment to my refund amount. $2408.00 Was my refund, received $11.00 again they failed to notify me that the court, unemployment and irs could, would & did take my refund to pay off past & current bills. Will never file here again