Buyer Beware! Refunds (even morning after not possible). Wife bought tix as a surprise but turns out I have to work that night. Some companies don't know how to hire good people. Others don't have good policy. Ticketmaster is guilty of both problems. I'll never buy a ticket if I can't verify it doesn't come from TicketMaster. If that means I stay at home and watch on TV, so be it. I've got a great TV, an awesome sound system, and drinks/food I can make myself.