I've been playing this for years and I do love it but....when plus first came out and the free month was given to try it I got an email to extend it for a week. I clicked on the claim now and never received it. I reached out to support on Feb. 14th and it is now March 8th and I've not heard anything still. I'm quite disappointed 😞 Edit: Apparently they don't read these because they told me to email support and I clearly said I already had 🙄 also changed to 2 ⭐️ for that lame reply.