I installed the new SIM card that they're touting and it won't work even with the new SIM card. I love the program normally but with this new sim thing I I can't use it anymore, even though the the SIM card is installed it won't work it says the SIM card is wrong and it's locked it and I can't find any way of getting in touch with service for these people they have no number available for service which I think is is the ultimate sin in having an app on the internet.