I am not able to access the mobile app on my cellphone. I called 5th3rd and was told to Uninstaller the app. I did uninstalll and now I can't reinstall the app. This is very frustrating and the person at 5th3rd could not help. I had to wait on hold for 30 min abs then had to "get in line" to speak with rep. After all of that, my issue was still not resolved. As of this writing, I do not have the mobile app on my phone. This is unacceptable. I need someone to call me and fix this. Cynthia L