I have done a transaction on 23rd feb, amount got detected but it not reached the recepient. I got an info that the payment got failed. It is now already 10days but my amount is not refunded. I have reached to customer care multiple times but i have not received any info about my money. None of them in customer care cares about the issue. I need to pay the interest to the particular person, but Customer care simply tell it as technical issue and wait for some days.