I have been using GrubHub for a while now and never had a problem up until recently. I never received my order and contacted customer service. I was told I would get a refund within 3-5 business days. It has been two weeks and I have received nothing. I contacted customer service through the chat on the app and was left on read twice. I was finally helped but was told someone was going to contact me through email within 48hrs. It seems like they don't want to return my money.