I have patiently waited for an update since I have been locked out of my acct since Dec 22nd 2021. I contacted both Roadie & Checkr on Dec 21 when my new license was obtained (old one expires Dec 25th 2021). I received an updated e-mail from Checkr showing my info had been updated. However, Roadie is still saying I failed my background check and to expect an e-mail from Roadie or Checkr on what Info I will need to provide to clear this matter. It is now March 6th 2022 and acct is still locked.