In my last review, I expressed my discontent with the GrabFood feature. Thought I should give Grab another chance... Unfortunately, nothing's changed. GrabFood merchants can cancel my orders as they please with no apparent consequences, while Grab happily rips off a portion of my money, only refunding the food prices instead of also refunding the service charge. Tell me why you steal the money I paid for service charge, when service is non-existent? Is it really so hard to give us a full refund?