I am having an bad experience with this app and Ac , already escalated issue in AUG2021 that , unable to connect my ac with this app but agency told me to change my broadband connection. Now while LG engineer doing service for Ac I told same issue now he is saying , your wifi PCB is not working need 2 days to replace after 9 months...due to work issue I told him to replace it by today but they are saying we don't have part , after arrange we will fix this.....bad experience don't buy LG