I have been using this app for many years now and it's a great way and time efficient way to keep in touch with family near and far. My only disappointment is the disappearance of my chat history, which has happened a few times before but the latest most frustrating one happened just a few minutes ago. The app asked me to restore my chat activity and I did but as it was downloading and downloading...poof all of a sudden all my chats disappeared! Really annoying as I always do my backup DAILY!!!