It's a fraud company. Oyo made me pay twice for the same room. The first time I paid, the app said payment unsuccessful. But my money was deducted. Second time, booking was successful. When I reached the hotel, I saw that there were 2 bookings created.When I asked for refund, I was denied. Very bad experience. Customer service is also terrible. They just have a few templates to say and they stick to it. They don't even listen to your problem. I would definitely not recommend Oyo to anyone