Turo started out as a great option but have learned that if a seemingly simple issue with trip(i.e. car swap, extension req or requesting billing history)arise it may turn into a nightmare. Support will reassure the issue will be resolved, however it may devolve into hours long phone calls with bizzare lengthy hold times. I did really like several hosts as they were very accommodating & a pleasure to work with on a trip. It's really a shame turo support isnt up to par with the hosts.