Had an old Gmail account with you and I no longer have that Gmail account and when I try to setup with my new Gmail account and I can't do it because it says that I have an account with you still and when I try to recover the other Gmail account I can't because I don't have the password to it and it will not let me get a new password for the old Gmail account when I click on forgot password so because of this issue I have no way of getting my credit score what can I do.