Bought a set of gems, never got them even after waiting and restarting the game. Had to try and issue a refund for it. The stories are good and the art is good but it cost so much to do anything with and the gems you are given as rewards for levelling up affection or daily log in, just isn't enough to cover anything. They have a vip service but after reading what it is, the rewards just don't seem worth a monthly sub.