They will respond to this, like all the others, saying to contact support...who never answers or helps. Look at your rating, bottom 20% of all apps on the marketplace. It's trash, your trash, there is so many bugs, it constantly freezes, auto-swipes left when you try to swipe right, freezes when you try to buy a su subscription... Take your cookie cutter responses and go away, delete this, and try again. You're the laughingstock of all dating apps..2.2 stars....jesus.