First time I used it I loved it. This time I'm here still waiting for my food 30 minutes later and still waiting for my food. The lady working I'd extremely overwhelmed, but that is not an excuse to have such bad customer service. This app is a waste of time.. Wow... So just used the app again and this time the store said that my order was canceled and they refused to give me my food after I showed them on my bank app that it charged my account. This is ridiculous!