Service wise Blinkit is decent, however the customer support service is ridiculous even after numerous tries you're not able to upload the photo without which you cannot proceed with the issue. Only option you're left with is to call the customer support and waste a heck lot of time or just use the Defective product or let it go. This has not only happened with me but a number of other customers i know. This is probably a strategy to not give a refund or replacement.