Absolutely horrible!!! Worst experience I've ever had!!! Taxes got flagged... Waited over an hour past my scheduled appointment to attempt a resolution... Then got no help! Emerald card says "get refund as soon as IRS approves your return"... My return has been approved for 3 days and I got nothing. MONEY HUNGRY COMPANY THAT MAKES FALSE STATEMENTS AND ONLY CARES ABOUT THE MONEY!!