The app and website both are awful. It constantly thinks I'm a bot for some reason and won't let me buy tickets anymore. And when I try to contact support NO ONE helps me. And when I did buy tickets, I would wait in the queue for hours because it kept kicking me out. They also give priority to resellers which is ridiculous because they sell all the concert tickets at an unaffordable price. Ticketmaster is awful all around and they need to fix their problems now.