This App is garbage. As a Platinum Elite Member it is frustrating that it is such a hassle to actually redeem my rewards through this broken down app. I have been back and forth with customer service agents via email. Nothing has ever been resolved. I trave for work and average about a 100 nights on the road. I prefer Marriott however I do not always have my laptop on me. The good news is that Hyatt & Hilton Apps work great!