Worst app. My pickup got rescheduled and i was not even notified. Pickup guy doesn't pick up my phone and when you try to talk to customer wupport they will give lame answers. I was told without the checkup that my phone is broken, even after that the customer care agent told me that i have to share photos of my device and i have to order it though my phone which i have to sell. If this is the case then why was i able to place my order in the first place. Would not recommend anyone.