This app really sucks. I wish my pharmacy would go back to the app they used to have. I select the medications I need a refill on, submit, and then I am in the endless "circle of death", only HOPING my refill request went through. I never get to a final, confirmation screen of my request. See other reviews if this app. Lots of people are not happy with it. If you are a pharmacy looking to use an app for your customers, stay away from this one please.