The summon rates are trash. They don't care about their player base at all it seems. It could be better by far. When an issue arises such as a bug in the characters sources they don't compensate for the players who tried to obtain them through the sources. I've spent a couple thousand dollars on the game already because I thought it might be fun. I now regret that choice as I am most likely done with it now. I might only sign in for dailies and nothing more at this point.