I booked a room at the Shell Residence hotel in Manila. When I tried to check in, I was told that the rooms are individually owned and the owner did not notify them that I was coming. I tried calling the owner to no avail. I had to leave and go to another hotel AND there was no refund. Unfortunately, I didn't check the reviews. Almost all identified this listing as a scam. And yet Expedia continues to support this scammer...making them a part of the scam.