It is my first flight and i used the app. And Agoda cancelled my return flight. i've been contacting them consistently through telephone allthroughout March. They said there is no way but to rebook on them but refund will not be given. So I booked my return flight directly on the airline. Now to my surprise, even the outbound got cancelled. So inconvenient but THERE IS NO REFUND GIVEN. IT COSTS ME A LOT!!!