I had a flight on price freeze and when I went to book the flight the flight was removed from the account. I received a confirmation email about my price freeze and ensured that it would be on freeze till March 18th it's the 16th. However my account has not history of me ever trying to reserve the flight. I tried to price freeze the same flight at the higher price and the app won't even let me rebook it. I can't even contact customer service. I'm seeing the same flight on other platforms for +$