I have tried!!! It won't let me submit, saying I have to use an email address associated with an account. Yet when I try to sign up, the ap tells me that I cannot use Facebook or my Google account because it says I've already got an email address as my login. Yep, the same email I tried to submit a report ticket from. I'm effectively locked out from getting support. If we can get this figured out, I will change my review. This was a last resort.