Usually the app will not load the map or cleaning buttons. You have to push the buttons on the robot to get it to clean(whole home only, can't target rooms, spot clean, ultra clean or map the house). If you are persistent in re opening the app you can get it to load the controls and map. It often deletes your rooms and no-go zones. You have to sign in daily. These problems have persisted for several updates. The robot is great, but save yourself the trouble with the app and buy another brand.