dude i lost my account now i cannot connect to it even though it's was a same account that i use for 3 and a half years.It seem to be working the other day now it says account or password error please fix this i hate to play from the beginning i already have strong artifact and character i also bought a welkin now im askin for refund now.Please fix my account my old account is precious I don't want to lose it. please fix my account hoyoverse