Please help- I love the game and everything about it, but I'm experiencing a MAJOR issue!! Whenever I try to log into the game, I can't get past the title screen....it just immediately kicks me out of the game with no warning!! And I can't stay in long enough to find my transfer data to put my account onto another device, and I am FREAKING OUT!! (I play on Samsung, and I would like maybe an explanation, because I've been playing for a while snd I can't lose everything I have!!