Verizon is the worst. I figured like EVERY other phone company I could get my text history through the app (I lost contacts and want to find what number belongs to who). Can't do THAT or anything else useful with this app. From what they told me online I may not even be able get the history AT ALL because there are multiple lines on account and they are technically in some else's name. Why should that effect getting the history from MY SPECIFIC phone? Servive sucks. Garbage app, garbage company