Junk, junk, junk. VRBO is just junk. I booked a stay and the host BLOCKED my ability to contact him/her. I paid over 500 for the 3 night stay. I called VRBO and got All our lines are busy. Call back later. Five hours later when I was able to get a rep....he said that I couldn't cancel my stay. I had to drive the 7 hours to my destination. When I got there and had no access to my accommodations, I was to call VRBO back and let them know. They did nothing. So I had to drive back home. AVOID USING.