It takes forever to get it to open. Usually takes a minimum of half a dozen tries. Keep getting the messag" try again " When you finish a book and try to open the next it stops working again. This one is worse than the hoopla mess was. It never worked and you couldn't get any help at all from them. Just to let you know this is constantly happening whenever trying to open up their site. Why is it so hard for them to fix the site??