Charged 3 times for 1 trip. Before i was charged for no trip. Support doesn't answer. If any mistakes with charge just say goodbye to your money. Driver canceled trip and to not loose his rating put as a reason that i don't wear mask (but he canceled it before he even reached the pick up point). It looks cheap and convinient.. but only if you are not double charged or your trip is canceled... And yes there is no support team. I didn't receive any feedback