I contacted you about save my account when switching phones because I was on level 42 and I wanted to keep my progress in the game not start over. It's bad enough when you have to wait days and sometimes weeks to progress the story and the lover stories are all out of sequence progression but I went to log in and the game started from the beginning again!, I am not restarting and suggest others not bother with this game. I've contacted cust. service multiple times.