Changing my 5 star review to a 1 star because their customer service is basically non-existent! I had a major problem with the game. I contacted customer support and they REFUSE to answer me or help fix the issue! Over 30 hours after the issue and I haven't received a single response! I've been a loyal long time player who has spent a lot of money on this game. But I'm done if they can't answer or even give me a ticket number to let me know they are listening.