Convoluted, not user-friendly at all, more interested in selling you something than being a useful tool for efficiency or utilitarian functions. I'm tired of this kind of experience - poor products that don't do the job properly, if at all. The only thing about the whole mess that's reliable is that you'll be hit with sales messages and it'll take 3 times as long (and I'm being generous) to accomplish simple tasks like change the print orientation. Idea: build a product that works well.