Logging into the app or online is a time consuming hassle. You input your e-mail, then you have to log into your e-mail for the verification code just to access your account or the offers. Why is the Only option for drinks with combos Soda. Nothing else. No coffee, tea, juice, milk, shakes. Let me choose my drink for the combos, not you choosing what the option will be. And the app wiped out my credits for $10 and $5 off, no warning. So my visits have stopped, much like your service.