Well oyo s good until u r bound to speak with their customer service ,if any problem arises with the checking in. Literally it took me 2 hours with the customer service when the hotel rejected me to check in since the hotel doesn't have any empty slots. Customer service s available only for ppl who speaks English and hindi. I have done online payment and they asked me to pay again so that they can book another hotel. And my previous payment was never refund till date.Worst customer service ever