Got the App in November, got a new phone in December, wouldn't let me log in locked me out so I had to call customer service because I needed to pay my bill. Tried to log in again and again and again and I still can't get logged in. Every time I reset my password it never resets and takes me back to the log in screen where I can't log in! 4 months now it's been like this, just tried resetting my password AGAIN and nothing!