This used to be my all-time favorite game and I started playing at 60! Too many glitches now, horrible support and customer service! They don't care about their customers i.e. players! They have removed the most loved games and repetitively present the same ones....over and over and over again! It has become monotonous and boring...the Professors Experiments used to be so much fun but not anymore! If you need help you will not be assisted by a real person for 2 to 3 weeks! It's so sad!