The response to my rating didn't even address the issue, that's rich. Buying credits is my choice, but the lack of customer service when problems with game arise is ridiculous. They won't even honor the rules to their own game. I completed a room and still haven't recieced my credits. It's been over a week and I've chatted with support several times and they can never resolve the issue. I spent actual money on this game, what a waste. I use to love this game, but now its worse than before.