I ordered something using my debit and I had to cancel it since it was a preorder but when I did, they didn't refund me. Grab is better since they put the money on hold then they give it back whenever you decide you have to cancel first. FP "issued" a refund when I contacted them through CS (the 2nd CS I talked to bc the first one rudely dc'd) the app says it would take 30-45 days for refund but it's almost 4 months and I never got the refund. Update: they gave me a refund 6 months later lol