I loved the game for many years, even through the changeover to Ingress Prime. I appreciated Niantic making creative changes to help us continue playing during pandemic restrictions. However, in spite of being a CORE subscriber, I have spent the past year without access to any CORE benefits that require intel map access, due to a complete lack of access to the intel map. Help requests through in-game support were eventually ghosted. A kind Vanguard looked into the non-response situation and got one of my requests restarted, only for the request to be dropped again. My latest request for help was met with “Thank you for reporting this to us. We'll share this input with our team for further investigation. If any information is needed, we'll contact you.” This was in July 2021. I have yet to hear anything about the team’s further investigation. I’ve tried reporting this as an intel map issue as well as a CORE subscription issue. This is not an isolated incident unique to me. There are several threads about this problem on the Community Forum, including one in which Brian Rose himself posted. Sadly, asking for help on the Community Forum has not resulted in a fix. Maybe someone at Niantic pays attention to poor reviews and will be able to convince someone to fix problems with intel map access. Should such a thing ever occur in my lifetime, I will gladly revise my rating upward. Otherwise, I cannot recommend anyone install this game.