Remitly support and their processes are horrible and broken from end to end. Sure, the technology works in general but if you are flagged for any reason they will immediately terminate your account without cause. (I was travelling and had a different IP address. No communication or attempt to do the right thing both in terms of protecting customers and following fintrac regulations) They give you a scripted blub about "industry leading threat detection" but it's nonesense. All my actions were explainable and logical if they had chosen to speak with me and do any proper due diligence. They have only chat support from third party and no number to contact on the website unless you find it in an email on an already canceled etc transaction. Chat support also ignored me, dropped my chat etc as soon as they didn't want to deal with a problem. If they cannot manage a logical process to help legitimate customers then I cannot ever trust them anyway.