WORST SUPPORT EVER. Terrible experience. Game has HUGE BUG where other players can access your account, don't know if it's intentional hacking or if the game accidentally loads the wrong profile, but completely unacceptable. I've written to support MULTIPLE times yet no help at all.. They even closed 2 tickets because I didn't reply to their message which only stated that they are "thoroughly investigating", smh... I lost over 2500 gold, more than 1mil in cash and a bunch of silver keys gone..