Sort your app out. It keeps losing connection without even warning. And then doesn't reconnect automatically. This is a massive breach of user safety on the Internet. Numerous people have left the same reviews so stop telling us to contact support. It's your app that is at fault and the complaints are here. No need to send us to your support team to complain again. Be competent and pass on this information to your app developers to resolve internally and to then release an update with a fix!