So on top of Spectrum disconnecting us while repairing the restaurant downstairs and claiming they didn't, now I'm trying to sign into the app on a new phone and I keeps wanting to pull up past accounts from other areas I used to live. Why do they create a "new" account anytime you move and refuse to let you keep the same account credentials. This, from a business perspective, is sooooooooo dumb. It wastes customers time as well as wastes you customer services time!