Worst app and worst experience ever......I have raised 3 tickets back to back regarding the issues I faced and there wasn't any response from anyone about anything.....totally frustrated with the bus operators their service and redbus as well.......I don't think this is the strategy to work. Atleast don't fool people in the name of customer service.....totally disappointed with the trips taken.....rude bus staff, no facilities as said and also no response from customer care as well