Truist is the worst. I have been with SunTrust for over 20 years. Here comes Truist I can no longer wire money with the new card, call customer service I wait for 25 mins to 1 hour , when I get through they cannot help they can transfer me to fraud dept ok then I get disconnected. For 2 weeks been trying to transfer no luck. Another issue I deposit a check online cannot tell if the check is accepted have to wait to see if money is in the bank...horrible experience from day 1