They come off as if all you have to do is snap a photo and file your returns not the case easier to have your stuff done by a professional plus they try to force you to sign up for Credit Karma I find this very scummy if you're going to act like it's a snap and go Tax Service act like one I get mine done by a professional so I'm not bothered with all of that stuff guess it's my mistake to try and find a way of doing it without having to meet up with people in public