I just started playing. I had to repeat the tutorial twice because the game closed on me for no reason & didn't save. Then I claimed a bunch of free gems so I thought I'd buy the additional incubator but it says I don't have enough gems?! How?! I literally claimed over 300 free gems & it only cost 300 gems. This game is too confusing. Edit: I need PAID GEMS for it?! That's lame. Edit 2: This game is a pay to play. You get one incubator & have to pay for anymore. Pay to win.