Keeps saying I need an app in order to use my earphones however I have the app and the app can connect to the earphones no problem but still won't pair to my phone, genuinely I've given up at this point. Honestly it's easier just to buy earphones that are part of your phones ecosystem, I have a Samsung s20 and will be buying galaxy buds because atleast I know they'll pair to my phone with no issue and will connect without needing some app that doesn't work. Avoid these products.