Can someone please tell me why I can't get through and speak to a actual person. I still can't get the app to update. I need to make an appoint and for days trying to figure out why?. Help please . I have never had a problem with this app for months I've been getting my medicine here and now all the sudden just cut off this will make people go back to doing the stuff they shouldn't have been doing to begin with so I don't know if this is going to be okay it was at first but now I can't say so .