I absolutely hate their customer service. They charge you A LOT for your order if you cancel it which is completely stupid. I ordered from the wrong location, which in retrospect, it would've been a lot smarter if the app wouldn't let you order from a place if you aren't at the place it is being delivered to. When I tried to cancel it, they ended up charging me for the order I didn't get, and even forced me to tip the driver when they won't let you change the location. Trash.