Tgeur support is unsupportive a d rarely replies back and if they do no useful help is given. The app is a bit confusing to understand and there really aren't any clear and obvious instructions.You can follow the instructions, and due to the app being faulty it still won't work. I have used similar apps that are more straight forward. I reached out to support and all someone did was reply with a snarky unhelpful message about the instructions. Went back to the app and I'm still confused.