Teladoc is great, this app is not. It's so much easier to just call them on the phone to make an appointment. This app is terrible in many ways. Above all, whenever you need it, chances are it will have lost your account information (even if you tick the checkbox that says "Remember"). It also doesn't remember your password, and if you forget that too, you have to go thru a long crazy process to make a new one. The last time I tried (five minutes ago) it kept telling me my security answers were wrong! I know what my dad's middle name is, so don't tell me it's wrong! I know what my favorite pet's name is, and I know my mother's maiden name. This happens every time, so I'm guessing they didn't invest much testing this app in real world situations.