I highly suggest you to use another app. More details bellow: I opened my account in February, and after 1 month waiting I was still not able to use my account and my card either. My SSN/ITIN number couldn't be verified. I had no clear explanation, but I supposed their system has an issue. I had 6 different chats with the support during my whole customer experience. The first 2 weeks, I had 5 chats with them about the SSN/ITIN issue, I wanted to follow the updates regularly. Then I decided to wait weeks to see if they solved the issue and if they "will let me informed" as they said. Today, one month after opening my account, I contacted them and the problem is still not solved. On top of that they now tell me maybe another account I had in the past may cause a problem too, they asked me to close it, but I already did it 3 month ago (I double checked today). Knowing I already closed it, the support asked me some personal information to close it definitely. I didn't. At this point I do not trust anymore in the Revolut company and I decide to close my account. Closing this account I understood why Revolut still had information about my previous one. By law they have to keep information for 6 years. it makes sense, but I really don't understand why they thought my first account was still active... Run away.