This app is full of scammers with fake items to sell and mercari will do nothing to help you get your money back or items. Instead they will block your account and your screwed. They have zero buyer protection and zero seller protection. I cant reccomend this app at all, far safer yo use a trusted site like ebay. Customer support is zero! Cant call noone or chat live at all. You message them and they say they will "circle back" but never get back to you. Garbage app and company in my exp.