Many times there items missing from restaurant related orders. Prime example, last night (03/01/2022) I ordered from the restaurant Checkers. The quality of the food was merely okay, excluding the chicken breast strips, which were very "rubbery" in texture. After rate the restaurant on the Uber app; I received a mere response summarized with a mediocre apology. The response was in the form of an AI generated response that informed me that though my $31.00 order was non-refundable.