I have a premium subscription. Everything that people say here is true. I downloaded some Star Trek episodes onto my tablet to watch while traveling. I just tried playing one and it says video unavailable. I tried some other shows. Not available. The app sucks - maybe it's time to look at your competitors and see what they are doing right and what you are doing wrong. Netflix, Disney, etc are good - this one is not. Fix the issues - it is not worth it to try to constantly troubleshoot