The app crashes all the time, also I've had to delete and reinstall the app because it tells me that I've disabled my phones finger print scanner on my phone. Blame it on my phone when the finger print scanner works on everything else but the key bank app. I delete the app and reinstall it and the scanner works fine. Boy stop blaming other things being the problem when it you app. It does the samething on the girlfriends phone and my best friends phone also. An that 2 different samsung n apple.