Most of the shopper's mess up the order in my area. It wasn't like that before I moved. Nobody here wants to read the instructions it seems like. Some of them communicate well, but some of them don't and end up costing poor people like myself more money. Very few shoppers do a phenomenal job. Customer support is sometimes really helpful, but half of the time it takes me longer than usual to understand what they're saying. That's probably my fault. I'm not use to thick accents.