Terrible! Most of the time, we dont even get everything we ordered. So of course we complain about it. Recently, they even stole almost $50, canceled our order before we even got it, and refused to help us since we "complain too much", and claimed WE canceled the order, when it was them who canceled our order multiple times. Well if they actually gave us everything we payed for, we wouldnt complain! We filled out that form and still no one helped us. What a waste of time!