Xfinity apps, like Xfinity customer support agents, are useless. Xfinity discontinued its email app (Xfinity Connect) because of constant freezes and thousands of customer complaints. An Xfinity customer support rep said they would be putting out a new app to access Xfinity email in the future, but they never did. Customers like me who pay over $200 a month can't even access their email on their phones. You can try directly through the web, but access is slow, clunky and constantly freezes.