It took a few days but finally got the app to recognize my location. I then waited for my points to be transferred and 36 hours later, nothing. I eventually went to the DQ website to log in to my account and see what it showed. When I logged in, it asked me to check my email for the confirmation code and enter it on the website. When I did, it finally showed transfer of account complete, and within 1 hour all my points had shown up in the app!