If I can rate this NEGATIVE 5, I will. As an author, it is heartbreaking to have my account be locked/banned without any reason. I have more than 5 stories on my account, 2 with more than 100k reads which is not easy to gain. One day tried opening the app and viola! I've been locked out! Despite linking my Facebook, Gmail, and Twitter, the only way to unlock it is to reset password using the OLDEST EMAIL I ever linked in my acct. which was like 10 years ago. No technical support whatsoever. BYE.