Very very poor experience with ref bus. They charged from me platinum base fare but on time bus was normal bus which cost less than platinum. Whatever they are showing it doesn't mean they will provide you same bus. They can change the bus. And in emergency they do not respond on call. Their customer care service do not connect u with costumer care representative. They cut your call. They also delet ur reviews also. Redbus deleted my reviews two times.plz plz dont go with red bus.