The worst experience EVER!!!!! I bought a round trip flight for WrestleMania then Covid came and cancelled my event. I've tried to get a refund (they said no), or a credit (they said yes) and it's been nothing but headaches. I got a credit & tried to apply it to a new flight and it hasn't let me. I've been trying to contact customer service ever since and been given the run around by Orbitz and American Airlines. Now my credit expires 3/31 and I'm out 300 bucks!!! I will never use Orbitz