I have successfully used this banking application for years. Installed an update recently and the application no longer works. Have made several attempts to reload the application and worked on the USAA site to try and get the program working on my phone. My wife's mobile device still works, but I cannot use my phone. Worried that my main access via my desktop will fail. USAA has simply ruined a very good and secure system and can do nothing to rectify it. As a 40+ year user of USAA products I am seriously considering the ending of the relationship - as USAA has simply become another "big money making entity" and appears to no longer remember why they were formed and who they serve. USAA Board of Directors, managers and anyone associated with continuing to make USAA a great banking and insurance organization focused on taking care of its members should be ashamed. Steven R. Hulland, Capt USMC (Ret)