Verizon has been the worst excuse for a phone company I have ever seen charge too much ,you tell them to turn service off they won't but tell you ok we will, they lie charge 90 dollars for a sim card replacement steal your old sim card and give it to hackers. And if your phone breaks and it's a 5g they'll give you a 4g replacement ,if you got a complaint they'll send you a gift you never get.they are the worst