I have already sent you 2 tickets, then you gave instruction to capture or record video about the case..?? Oh man, i dont have so many spare time to do such task cause of your own problem. 2 tickets that i've sent was immeadiately after i face the issue, so try to check the tickets & the records on your database. We are players, we spend cash & giving you feedback, we are not your employee..thanks. And 1 more case, give us fair matching foe in league base on our power.