Had an order where the store had a missing item and holding the order for almost an hour forcing me to pay in full with the incomplete order. Support were unable to help at all and told me they can cancel but I will be charged The rider also went ahead and cancelled the order without my permission and I got charged The app also offers you great deals but it's fake. They inflate the price and pretend to give discounts but its the same price when you check on other stores like Grab Good