I have been playing this game for about 2 years now and until recently I never really had any issues. I paid for an impediment removal in the Egyptian town and it never removed. I contacted support and they are saying that it did go through even though it is clearly still there on my end, even after logging out/in, restarting the game, and clearing cache. They refused to fix it and refused to refund the gems I used to pay for it! I'm uninstalling as soon as Google processes my refund!