I tried one order with this app. The order was 2 hours late. The order was declined at first and the person had to work it out with customer support. I tried to help her but customer support was unresponsive to me completely. The delivery was delivered to the wrong address and I found my items at my neighbor's house. And when I looked for a way to rate the order and delivery, there was no option to do so. I am uninstalling the app now, and I do not recommend it to anyone.