I would be very cautious purchasing tickets with Ticketmaster or using this app. There's absolutely no way to contact customer service except through email which can take many days. I'm more than a week out from a refund request and still have not heard a thing. They do not have the staffing to answer the phone or respond to questions or concerns in a timely manner and you are left sunk. They charge excessive convenience fees and there is no convenience and no help when it comes down to it.