What once started as a reasonably priced alternative to taxis. Hard to see the value your getting. Love how there's no support option at all until you cancel. Especially love how if a 10 minute wait becomes 20 and no sign of the cab IT'S YOUR FAULT AND YOU'LL HAVE TO PAY AN ENORMOUS CANCELLATION FEE because either the app has made a misjudgment or the driver has bailed. Love even more how drivers text "I've arrived" even though they're kilometres away.