Typical Honeywell app, terrible! It got stuck at "creating home", a seemingly easy step for anyone but the abysmal programmers at Honeywell. The thermostats will simply be removed and returned, because I already know how bad the tech support is. Update: It can't even keep the right time. Seven hours off. Exactly where "from the internet" is this thing set? And the response from Jim makes it clear that Honeywell no longer cares about their products at all.