Neg 5 STARS.. played game for at least 3 yrs.. put up with constant glitching - game dropping out/freezing - and repetitive mini games as in great co-op.. 3 mths ago was playing game, stupidly purchased Golden Ticket (via in game prompt) but after about half hour was blocked from game with pop up msg.. Advising account inconsistencies ???? and to contact customer support if believe error. well I did of course and have been for the 3 mths now.. wanting details as to inconsistencies and how it could occur .. BUT all i get is like an auto response being " account inconsistencies can't help & you understand".. well obviously I don't .. They are happy to basically label me as a cheater but NOT show or advise on how I could/would do it.. I don't believe customer support exists.. I'm still waiting for a reply on my recent request (again) and have lost count on how many I've sent.. Apparently my game will become lost - completely deleted - after 6 mths.. so still hoping for an actual person to investigate for me.. but not holding my breath