Waiting times are long, somewhat understandable. They don't pick up when nearby most of the time, not understandable. When I get a ride accepted, then they make me wait 10 or more minutes before canceling, even when there's 3 minutes left, not understandable. Some drivers are kind, that's true, but a lot of them are careless. I don't exactly enjoy giving reports like this, so please try to understand that I'm only trying to help you.