i used to use uber twice a day six days a week, amounting to about $180 a week. i had got a giftcard and when i tried to redeem i was notified that the pin was inactive. first i called the store to see if they could fix it, no once it leaves store its an uber issue. ok, i started a claim with uber to get funds added to my account. i was told that within 24 hours o would be given a new pin. since they said they would fix the mistake i still used them. 4 days and 3 chats later problem not fixed.