Remember your phone number! During the time it's taken to build points for the reward I wanted, I've had 4 phone number changes between 3 different carriers due to domestic. I emailed copies of my ID and even my SS card to confirm my identity, I cannot cash out. I have opened 3 different tickets over the last two months, each subsequently closed. End result, still no cash out because I can't remember the original phone number. I've never been cheated before on an app. This is BS.