I have been sat for the last 6 hours trying to get my Brand New Brother VC-500W to work with my Samsung Galaxy S20 Ultra 5G. The printer finally connects, but when I go to print something it say "no media in printer" when there physically is! In the paperwork, that came with the printer, it says to download v1 of this software. It would seem that whatever you have changed, in v2, has broken the app and has now cost me a significant amount of money in paper cartridges!