After a year+ of a 5-star experience using this app, my account was deactivated with no warning, no opportunity to respond. I had to start a support ticket when certain aspects of the app weren't working for me unexpectedly; my ticket was met with the most condescending excuse for "support". My account was closed with almost $40 of legitimately earned points - I caution anyone using this app: it was fun and rewarding (!) while it lasted, but don't save points you don't want to suddenly lose!