Still unable to play. Sent about 10 emails to dev and I keep getting auto-generated emails saying "If you are still having problems send another email. This case is closed". Half of the time, their email box is full. I have done everything they said to do and the game still force closes / wont launch. Edit: Krafton replied "please contact our customer support team in-game with details..." Have you guys at Krafton read my review?? If so, you would realize that THE GAME WILL NOT LAUNCH!