This isn't against her, but this app sucks. A solid hour of, "5 min estimated wait time." Then increased to 20 min, then 10 min, then 45 min, then sat at less than 5 min for a ridiculous amount of time. Then what happened?? The video disconnects and, literally, repeated the previously mentioned scenario ALL OVER AGAIN!!! What sick person has time for this foolishness?!