There are just so many fault with the app, both technically and morally. Highly disappointed! So easily penalty is imposed on us if we cancel a ride, but what about all the extra waiting time we endure, when the driver cancels the ride, after saying that he's coming, and there is no option to rate that driver low! Many times it shows some amount before booking and it increases when the trip ends. THERE IS NO HELPLINE NUMBER! The feedback forms lead nowhere, no action is taken for our complaints!