As a platform, make sure you have trustworthy sellers. Recently, I ordered a personal refrigerator and I had to cancel the order multiple times to be exact 3 times. The sellers are requesting me to message (PM) them outside the platform. Despite telling them that I already had an existing order in their store through Lazada and payment was made via Lazada wallet. It took time & I had to undergo a lot of hassles like waiting for a refund processed back to my wallet & has to process another order.