My account got hacked. I tried following everything on their help center but still couldn't get my account back. They were no help, now I no longer have access to my account because the hacker changed everything on it. Again I filled out form but never hear anything back. I sent in multiple videos of selfie & for some reason they weren't able to confirm, I don't know if because it was a computerized or what because it took less than 10 minutes to tell me they can't confirm.