I've played for a while and I got two ubers in a few rolls and I was pretty happy about it. I almost finished chapter 1 but I deleted Battle cats since exams was around. Exams were finished so I tried to downloading it back to play. I lost all my progress, but I still have inquiry code. I've emailed the support with the code TWICE but no one responded after 2 weeks. I find the way you guys manage accounts very badly. I want my data back.