This is the most untrustworthy website I've ever dealt with. They let contractors contact customers that message you on your personal business profile. They allow them the chance to steal your jobs. That is just pure evil, whoever came up with this idea is just a back stabbing, back biting, untrustworthy person. The ethics they use in this app are unbelievably unfair, they are money hungry back stabbers and I ever dealt with. If you're starting a small business, yelp will discourage you 100%