I have been trying to reach staff at Fishdom. I accessed the customer service, which is a bot. That was 11 am PST. I got a response 3 days later at 3 am, then they closed it because I didn't reply. Now, the bot gives me a generic fix which doesn't work. Now, I go into the fish tank I am working on, which has 2 1/2 stars, and now my tank is empty. I purchased all the ornaments for the level, all gone. And no staff? #$% ?$%# @$#%%