I really liked this game but the issues are getting worse as time goes by. The load time for the game gets longer with every update. I don't get the prizes from the events. I email a support ticket and it takes weeks for them to get back to me or even reward my account. The cards to upgrade characters that are earned during events are not rewarded just Scott coins and coffee. I play the events to earn cards because I have so much coffee and nothing to spend them on. I hate to give this game up.