T-mobile auto drafted $150 from my bank. No one can tell me why. They actually say the charge doesn't even appear on my account even though I can show them the debit on my bank account...if anyone cared to look. I've had 3 missing payment requests opened and closed because I didn't submit the required info in time, which I did all 3 times and took screenshots to prove it. I asked for their fraud dept, they claim they don't have one. They will rip you off.