I wanted more gems so I went through the "Free Gem Options". I settled on doing 3 classic games on Trivia Crack so I clicked on the offer and downloaded the game app that way. I had completed the task but saw that no gems were coming. I requested for support to get my gems but they denied me because I apparently did not download the app through them. What a JOKE. This app says they give you opportunities to get free gems but when u do, they deny u. Games get too hard w/o gems and THEY MAKE U PAY