Like others, I cannot reset my password. The link that is sent in the email is to the appstore. After clicking Open from the appstore, you're sent to the same log in page with no help to reset password one other thing I found ridiculous, on the apps web page, in the faq, it says for support contact your Drs Office. Why would you create this "revolutionary" new technology and expect a Drs receptionist to be your Help Desk. Wish I could give 0 stars.