After reinstalling a dozen times, I have lost all progress, active games, and cannot even play on my Android device. Tech support is non-existent and absolutely useless. I can access via PC yet all notifications start on my device but without access to any content. Have began freezing, overlapping screens, and the obscene amount of ads (many you cannot close under any circumstances) the game is beyond saving. Zynga failed miserably keeping the game enjoyable.