Don't look for answers here folks, nothing but the same copy/paste response please send us an email so we can do some more nothing for you. The price of this flimsy plastic garbage is an insult and if you want the better stuff that doesn't work, pay us monthly. Forced full time permission for both BT AND GPS. I might as well hook to another phone and stick that to my keys. I'd have better luck finding them. I've seen better quality on a $2 tracker. I'll be taking my money back from you!