Do not reply harshly when questioned by anybody. Do not utter mean words. Never be in a hurry to do anything. Never cherish malice. By such means an enemy is won over.
नापत्रपेत प्रश्नेषु नाविभाव्यां गिरं सृजेत्। न त्वरेत न चासूयेत् तथा संगृह्यते परः॥