My iPhone won't give me text notifications anymore. Can you help?
user
I can certainly help you troubleshoot this issue, I'd be happy to do that.
assistant
Where do I start?
user
Let's start with a set of questions to narrow in on what we're dealing with:  When was the problem first noticed, and how does it manifest?  Can you describe the issue in more detail, please?
assistant
I know I got a text, and the text is there, but the phone didn't make a sound or give me an onscreen notification.
user
OK, so you said it won't make a sound or give you an onscreen notification.  Could you describe more exactly what your experience is like?
assistant
I only knew I had a text when I opened the messaging app to send a text. So I had someone text me, to see what would happen, and I didn't get any notifications at all. Nothing on the screen and no audible alert. All my other notifications are working fine.
user
OK, so we're calling out as a key assumption that you're only having this problem in that one app, and not in other apps.   Can I make sure I understand correctly?  The issue is that you received a text but you didn't get a sound or notification on your phone?  Is that correct?
assistant
My iPhone won't give me text notifications anymore. Can you help?
user
I can certainly help you troubleshoot this issue, I'd be happy to do that.
assistant
Where do I start?
user
Let's start with a set of questions to narrow in on what we're dealing with:  When was the problem first noticed, and how does it manifest?  Can you describe the issue in more detail, please?
assistant
I know I got a text, and the text is there, but the phone didn't make a sound or give me an onscreen notification.
user
OK, so you said it won't make a sound or give you an onscreen notification.  Could you describe more exactly what your experience is like?
assistant
I only knew I had a text when I opened the messaging app to send a text. So I had someone text me, to see what would happen, and I didn't get any notifications at all. Nothing on the screen and no audible alert. All my other notifications are working fine.
user
So it's possible that you've accidentally turned off the audible or visual alerts for text messages.  Can I make a guess about why you might have done this?
assistant
My iPhone won't give me text notifications anymore. Can you help?