As a mobile virtual network operator, TPO did not own any network infrastructure, but instead used the Three (previously EE) network to provide its services in the United Kingdom (although it did not initially disclose which network it would use), and the Sprint and T-Mobile networks in the United States. It used the virtual network aggregator Transatel to connect to the EE network. Since it was launched, TPO offered pay-as-you-go services. The organisation did not have stores, operating entirely online, but it had an in-house call centre in the UK. At launch in the UK, the costs of calls and texts were deemed competitive with other mobile phone operators, costing 12.5p/minute for calls (with free calls between TPO users), 7.5p/text and 12.5p/MB for data. It was noted that the company may need to offer a better data rate, which was later halved. TPO started offering monthly contracts in April 2013, at prices between £5 and £25. In October 2013 they launched an "unlimited everything" package for £14.99. The People's Operator announced that it would be moving to the Three UK network in the first quarter of 2016, which would give its customers LTE 4G services. Initial plans were for 25% of any TPO profit to have gone to The People's Operator Foundation, which was an independent group that would have funded charities and community groups in the UK. However, the company has never been profitable, and the Foundation was dissolved at the end of 2014. TPO Foundation was a registered charity, and as of 2012 the trustees were Sir Christopher Kelly (chair), Kevin Curley, and (the now deceased) Andrew Rosenfeld. In addition, customers could optionally designate 10% of the amount they spend on calls, texts and data (pre-VAT) to a specific charity or community group. 10% of all their employees' spend went to good causes in this way in 2013. However, according to company filings, less than 3.8% of gross income (not 10% as advertised) was actually distributed to nominated causes. This is likely due to a $50 minimum threshold for any charity to receive a disbursement. Organisations that sign up new customers to TPO also may receive 10% of the customer's call, text and data spend. In order to not cost its customers more than other networks, this 10% comes from TPO's marketing budget. TPO established partnerships with NSPCC, The Trussell Trust, Dimbleby Cancer Care and Childline prior to its launch, and by April 2013 it had partnered with the Children’s Heart Foundation, and Caxton House, and was planning a partnership with The Big Issue Foundation.