Over 28,000 schools signed up to her Get Growing campaign. In 2014, frustrated by ticket touts reselling tickets to the Chelsea Flower Show for large profits, Biggs announced the launch of last minute charity tickets for the event with the money going towards horticultural apprenticeships. In January 2015, the former RHS operations manager Stuart Medhurst first appeared in court charged with stealing almost £700,000 from the charity over ten years. Biggs wrote to staff at the time, stating that the organisation had, over the past three years, been carrying out in-depth audits and that the society was now "in a much stronger and more robust position to ensure unacceptable activity could not take place within the society." Biggs was awarded a CBE in the 2017 New Year Honours. The CBE was awarded in recognition for her services to the environment and ornamental horticulture industry. The award was presented by The Prince of Wales at Buckingham Palace in March 2017. Biggs stated after receiving the award, "I feel very fortunate to work in an organisation with such remarkable people promoting something I feel so passionate about, and this award belongs as much to them as me." In 2017, Highways England proposed changes to the A3 road which would impact on woodlands that are part of RHS Wisley. Biggs was highly critical of the proposal, stating, "It would be criminal for this irreplaceable woodland to be lost when another viable plan would avoid cutting down these century-old trees and still meet the important need to widen the A3." Plans were later put by Highways England that would safeguard the mature trees. The preferred option chosen by Highways England, however, was still criticised by Biggs as the new roundabout would remove the current direct connections between the A3 and the gardens, potentially adding an extra 1.5 to 5.25 miles to the journey of visitors. In 2018, Biggs was inspired when she heard of Syrian refugees who were setting up gardens in the Domiz Camp in northern Iraq. She was reminded of when the RHS had sent seeds to British prisoners of war in Germany during World War II, and the RHS sent 2000 packets of seeds to the camp in Kurdistan. Biggs lives in Cobham, Surrey, having moved there from Sunbury-on-Thames in 2013. She enjoys plants and gardening in her spare time, spending time in her own garden as well as public gardens such as those at Hampton Court and Bushy Park. She has designed gardens for friends.