The company makes 850 kinds of products. In 2016, South Shore has 850 employees working in two Quebec factories, a Juárez, Mexico factory, and an El Paso, Texas distribution center. The company ships roughly 4,000 furniture pieces every day and during peak times ships 10,000. A 2016 article in "La Presse" noted that the company's weaknesses included costly investments and a hard time recruiting employees, particularly those in the computer science and new media fields.