The ERSP Review Program has two fundamental components: 1) review of telemarketing practices and free live seminar events which include telesales phone calls, scripts and recordings of free, live seminar events ; 2) monitoring of lead generation advertising applicable to the coaching and mentoring industry including print, broadcast and online advertising. In 2014 ERSP introduced its Copy Reviewservice which is offered to members of the direct response industry and provides a review of advertising and the reasonable messages being communicated in the advertisement (usually conducted before the advertising is nationally disseminated). The review is focused on the legal, regulatory, self-regulatory and/or statutory provisions that should be considered and/or adhered to with respect to representations (express or implied) disseminated in an advertisement. Unlike a preclearance service which entails a comprehensive review of a marketer’s substantiation, a copy review evaluation is a “"non evidentiary"” review and is limited to “"primary"” and “"core"” claims communicated in an advertisement. Consumer complaints can be sent into ERSP via this complaint form. Copies of previous ERSP case reports are located here.