Lavallee started his business in 2010, from his family's home address in Boucherville, Quebec, Lavallee. He now operates his multimillion-dollar "bulk reselling business" out of an office in Montreal. The leaked documents included Lavallee's business records that showed that along with StubHub, he also used Vivid Seats and Ticketmaster as "'main channels' to scalp his tickets". Prior to October 2017, Lavallee used his company, I Want Ticket Inc, which was "registered on the British Isle of Man, to post on StubHub in the U.K."