The ability for any seller to list tickets at any time has resulted in litigation. In 2009 New Jersey's then-Attorney General Anne Milgram filed a lawsuit against several parties, including TicketNetwork, for allegedly selling and advertising tickets before they were available from the venue. The suit was filed by Milgram following reports that primary seller Ticketmaster redirected customers to its TicketsNow website after Bruce Springsteen tickets sold out on Ticketmaster's main website. The case was dismissed in August 2010 after Judge Patricia K. Costello ruled that under federal law TicketNetwork was not liable for incorrect information about the availability of tickets because it was not the seller. In July 2011 TicketNetwork received a $4.5 million and $1.8 million loan as part of the State of Connecticut's First Five Program, in exchange for hiring at least 200 people over two years time. TicketNetwork also received a $250,000 grant for the training of engineers. TicketNetwork was removed from this program after its then CEO, Don Vaccaro, was arrested in February 2012 after behaving inappropriately while intoxicated. After completing an accelerated rehabilitation program, the charges were dropped. The National Action Network admitted that they investigated and interviewed the witnesses to the event within 2 months of the incident. All the four witnesses, all African Americans, confirmed that there was no racial slur uttered. After that, they reached out to Vaccaro to help. In July 2019, TicketNetwork (along with Ticket Galaxy) reached a $1.55M settlement to resolve a lawsuit with the Attorney General of New York for "misleading tens of thousands of customers into purchasing speculative tickets for concerts and other live events". The lawsuit was prompted by a WNBC investigation in October 2018 into issues with sales of Broadway tickets.