Citizen Lab's ten part series on the NSO Group ran from 2016 through 2018. The August 2018 report was timed to coordinate with Amnesty International's in-depth report on the NSO Group. In 2017, the group released several reports that showcased phishing attempts in Mexico that used NSO Group technology. The products were used in multiple attempts to gain control of mobile devices of Mexican government officials, journalists, lawyers, human rights advocates and anti-corruption workers. The operations used SMS messages as bait in an attempt to trick targets into clicking on links to the NSO Group's exploit infrastructure. Clicking on the links would lead to the remote infection of a target's phone. In one case, the son of one of the journalists—a minor at the time—was also targeted. NSO, who purports to only sell products to governments, also came under the group's focus when prominent UAE human rights defender Ahmed Mansoor's mobile phone was targeted. The report on these attempts showed the first time iOS zero day exploits in the wild and prompted Apple to release a security update to their iOS 9.3.5, affecting more than 1 billion Apple users worldwide. The Citizen Lab's research on surveillance software has been featured on the front pages of "The Washington Post" and "The New York Times" and covered extensively in news media around the world, including the BBC, Bloomberg, CBC, Slate, and Salon. The Citizen Lab's research on commercial surveillance technologies has resulted in legal and policy impacts. In December 2013, the Wassenaar Arrangement was amended to include two new categories of surveillance systems on its Dual Use control list—"intrusion software" and "IP Network surveillance systems". The Wassenaar Arrangement seeks to limit the export of conventional arms and dual-use technologies by calling on signatories to exchange information and provide notification on export activities of goods and munitions included in its control lists. The amendments in December 2013 were the product of intense lobbying by civil society organizations and politicians in Europe, whose efforts were informed by Citizen Lab's research on intrusion software like FinFisher and surveillance systems developed and marketed by Blue Coat Systems. The Citizen Lab studies the commercial market for censorship and surveillance technologies, which consists of a range of products that are capable of content filtering as well as passive surveillance. The Citizen Lab has been developing and refining methods for performing Internet-wide scans to measure Internet filtering and detect externally visible installations of URL filtering products. The goal of this work is to develop simple, repeatable methodologies for identifying instances of internet filtering and installations of devices used to conduct censorship and surveillance.