Currently this includes Australia, Germany, Hong Kong, Poland, Spain, the Netherlands, United Kingdom and the United States. The company has built a mobile network with core network technology distributed across four continents. Truphone uses these local points of presence (POPs) to reduce the distance that mobile traffic has to travel. This reduces latency, improves data speeds and call quality. Truphone offers local rates for calls, texts and data through commercial arrangements with mobile network operators in 66 countries around the world. The company focuses mainly on the business marketplace, and also has a pre-pay SIM that comes with 1 phone number, additional numbers can be purchased for an extra monthly fee (currently $8/month). Business plans include 2 phone numbers as standard. In addition to the roaming service, Truphone offers mobile call and SMS recording service to financial institutions in the UK and USA to comply with the mobile recording legislation from the Financial Conduct Authority, and the Dodd Frank Wall Street Reform Act. The Truphone Mobile Recording service is delivered with its wholly owned subsidiary TruObsidian, an organisation created out of the acquisition of Obsidian Wireless by Truphone in 2012. Multi IMSI  The Truphone SIM allows more than one mobile subscriber identity (IMSI) to be added onto the SIM, so a user can have a number for every country Truphone has an MVNO partnership with. Smart CLI  The Smart Caller Line Identification (Smart CLI) technology ensures that the most appropriate number is displayed on the phone of the person the Truphone user is calling. Mobile recording  Truphone’s voice and SMS recording is integrated within the network infrastructure. Recorded conversations can be stored in the cloud or within the financial institution's existing recording infrastructure. In September 2013, Truphone partnered with BT to market Truphone Mobile Recording service to help firms meet new financial market regulations in the US. Truphone has MVNO agreements with operators in Australia, Germany, Hong Kong, Poland, Spain, the Netherlands, United Kingdom and the United States. It has additional bi-lateral roaming agreements in place with a wide range of operators around the world . Truphone owns and manages its own core mobile technology. The core is connected to global distributed major points of presence using a dedicated high speed internet connection (IP/VPLS). International mobile traffic is routed through the nearest point of presence, this reduction in physical distance reduces call interference and latency, and increases data throughput. My Truphone App   Truphone was the first carrier in the world to launch an eSIM enabled app in the APP store in November 2018.