The song has crossed over to pop and rock radio, becoming Morris's first single to appear on the Adult Alternative Songs chart, where it has peaked at number 17. It has become Morris's highest charting solo song on the "Billboard" Hot 100 so far, peaking at number 12. "The Bones" was certified Gold by the RIAA on July 17, 2019 for 500,000 units in combined sales and streams. The song has sold 195,000 copies in the United States as of March 2020. The song has also been certified Platinum by Music Canada as of November 2019. The music video for "The Bones" premiered on August 15, 2019. It was directed by Alex Ferrari and shows footage of Morris while on vacation in Maui, Hawaii with her husband, Ryan Hurd, all shot on vintage Super 8 film. A video for the remix premiered on October 23 and features a time lapse of artist Sydney Clawson drawing both artists on canvas.