Captioned telephone services can be provided in traditional telephone environments as well as in VOIP environments. Captions are created by a communications assistant using a computer with voice recognition software. The communications assistant listens to and revoices the hearing party's side of the conversation into the microphone of a headset. A voice recognition program creates the captions and they are sent out to the captioned telephone where they are read by the user. Prior to 2005, captioned telephone service was only available to people in states that had captioned telephone service as part of their state relay program. In 2005, the FCC made IP CTS a part of the federally mandated services. IP CTS Requires an internet connection to deliver the captions to the user. Most also rely on their regular land-line telephone for the audio portion of the call, but some configurations of IP CTS allow the use of VOIP to carry the call audio. IP CTS has allowed captioned telephone service to be provided on smartphones and tablets. Captioned telephone can also be used with two lines. This is especially useful for users who prefer to give out their home phone number alone, instead of both the captioning service number and the toll-free captioning service number or for users who prefer to turn captions on and off anytime during the call. 2–Line captioned telephone can also be used with other relay services. For example, STS can be used with a 2–Line captioned telephone, for captioned telephone users with speech disabilities. 2–Line captioned telephone is only available to people in states that have 2–Line captioned telephone as part of their relay service or federal employees/contractors and American Indians. Web-based captioned telephone enables telephone calls to be placed with captions, by utilizing the World Wide Web browser window of a computer or smart phone. It is similar to a traditional captioned phone call except the user's own telephone equipment is used, whilst the captions are viewed online instead of in the captioned telephone display screen. Many other call type variations are possible, including VCO to VCO, HCO to HCO, HCO to TTY, and VCO to TTY. Fundamentally, relay services have the ability to connect any two callers with different abilities over the telephone network. Voice callers in the United States can now access the service with a universal number: 711. After the number is dialled, the caller will receive instructions to complete the call to reach deaf callers. IP relay services are also called Web-based text relay services in Europe.