Her specialty is healthy diets. She works as an IT systems analyst, and she used her job to convince James's mom to let him stay in L.A. by setting up the boys' apartment with a T1 line and by setting up the computers with Facetalk, thus allowing Brooke to see James virtually whenever she wanted. Garcia (Erik Estrada) is Carlos father who appears in the episode Big Time Break. According to Carlos, he goes overboard with his job as a policeman. Specifically, he can be extremely fierce and overprotective when someone messes with his son. According to himself, he has taken sensitivity training nine times. He helps Carlos find his helmet, when it was stolen by "Lighting, The TV wonder dog". He and Sylvia are married. Natasha "Sasha" (Chelsea Ricketts) is Carlos "girlfriend" hired by Gustavo to pretend to like Carlos so when they "break up" his heart will be broken and can relate and sing the love song better. Brooke Diamond (Lisa Rinna) is James Diamond's mom who appears in Big Time Moms. She wants to take James home so he could become the future CEO of her cosmetics company. It is revealed she misses him so much that Carlos's, Logan's and Kendall's mothers set up ways for her to still see James and keep in touch with him. She is divorced from her husband who married a woman 15 years younger. She is the Estée Lauder of the Midwest. According to Carlos, she is "part powerful, part beautiful and all terrifying." Marcos (Carlos Alazraqui) is the Italian #1 teen photographer in the world, according to Gustavo. He appears in "Big Time Photo Shoot" where he takes their first photo. It was all good at first, until Griffin ruined a simple shot with the theme of "Space Matadors". However, the boys somehow got rid of him and Gustavo took the photo. He re-appears in "Big Time Video", where he is determined to become the director of their upcoming music video "The City Is Ours". He eventually gets the part and is praised by Gustavo. It is unknown if he will be seen again. Jennifer "Jenny" Tinkler (Sammy Jay Wren) is the boy's clumsy hometown friend from high school in Minnesota. She makes a brief appearance in "Big Time Audition", angry at Gustavo for scolding her audition while being held and thrown out by security.