Nasrulhudin was crushed under the train, while Muhammad Asyraf was impacted by the train. Both personnel suffered multiple injuries and were pronounced dead at the scene. Service between Tanah Merah and Pasir Ris was suspended as a result for 2.5 hours, affecting 10,000 commuters. After an internal investigation, SMRT dismissed both the engineer who led the track team and the train driver involved at the scene of the accident. The sacking of both employees attracted online controversy, with Singaporeans on social media questioning whether it was fair to dismiss the train driver.