Full access was finally agreed in the summer of 1988, and productive meetings followed with disabled people on the implementation details. This campaigning was researched in detail starting in 2019 and written up in a 8-page pamphlet in February 2020. Mobility scooters were initially banned from Metrolink. However, in 2014 a scheme was introduced whereby scooters could be allowed on trams, provided they have a permit which can be obtained after an assessment of the scooter's size and manoeuvrability. Currently the Metrolink operator company consults with a group of disabled people, via TfGM's relationship with the independent "Disability Design Reference Group", on any proposed changes to the services or infrastructure. Metrolink does not allow full-sized bicycles on to trams but does permit the carriage of "fully covered" folding bicycles. The ban on non-folding bicycles was upheld in 2010, despite a campaign by cycling and green groups for the trams to be adapted to allow them. Campaigners against the policy had argued that the ban on bicycles was anomalous, as other large objects such as ironing boards and deckchairs were allowed on the trams under current rules. In July 2013, the Transport for Greater Manchester Committee announced that it planned to enhance the experience of travelling on Metrolink by tapping into Manchester City Council's grant from the UK Urban Broadband Fund and using it to provide Metrolink passengers with free Wi-Fi when on board. The scheme began with a trial on a single tram – number 3054 – connected to the FreeBeeMcr broadband network with the intention of rolling it out across the whole Metrolink network by Spring 2015. It was rolled out fleet wide in March 2015. Manchester Metrolink is owned by TfGM, and is currently operated and maintained by KeolisAmey Metrolink, a joint venture between Keolis and Amey, who were awarded the contract for a period of up to 10 years from 15 July 2017. Between 1992 and 1997 Metrolink was operated and maintained as a concession by Greater Manchester Metro Limited, and between 1997 and 2007 by Serco. When next tendered, a 10-year contract was awarded to the Stagecoach Group from 15 July 2007. On 1 August 2011, RATP Group bought the balance of the contract from Stagecoach. In January 2017, the Keolis/Amey consortium was announced as the successful bidder for the operating and maintenance (O&M) contract to run from 15 July 2017. The key trends in recent years for Manchester Metrolink are (years ending 31 March):  Detailed passenger journeys since Metrolink commenced operations in 1992 were:  Metrolink revised its method for calculating passenger boardings in 2010/11, meaning figures are not directly comparable with previous years.