ReachOut Healthcare America  ReachOut Healthcare America (RHA) is a dental management services company with its headquarters in Farmington Hills, Michigan. It is a part of the private equity portfolio of Morgan Stanley. The company operates in 22 U.S. states. In 2011 the company coordinated dental care at 8,700 schools and coordinated the processing of 488,000 children in those schools. As of May 2012 the company has coordinated the processing of 1.5 million patients. ReachOut seeks to coordinate treatment for underserved children on Medicaid. The company has a mobile dentistry coordination program for children in U.S. schools, and it provides the coordination of services under the name "Big Smiles." It also offers a coordination program for U.S. soldiers. The company previously had a coordination program for senior and disabled residents of nursing homes. In December 2011 the company divested its nursing home program. Chris Alltucker of "The Arizona Republic" said that critics argued that the Big Smiles' business model is designed to collect as much money from Medicaid as possible on behalf of dentists performing numerous, and sometimes unnecessary procedures. ReachOut Healthcare America of Phoenix says it performs a valuable service, providing access to dental care for underserved children. The company also stated that it does not employ any dentists, or make patient care decisions for the mobile dentists that visit the schools. Michael Howell and Daniel Goldsmith, the founders, established ReachOut in 1997 as a company that coordinated dental services to nursing home patients in Michigan. The company began coordinating services to schools. The company had also coordinate services to foster programs, group homes, homeless shelters, and mental health facilities by late 2003. In 2005 the company began coordinating services to five school districts in St. Louis County, Missouri. Sentinel Capital Partners provided the company with private equity funding in November 2007. ReachOut increased its patient base by 500% and acquired two rival companies. The company later became a holding of Morgan Stanley Private Equities. In October 2011 a Camp Verde, Arizona boy treated by a dentist affiliated with ReachOut complained of pain. His mother, Stacey Gagnon, accused the dentist of performing dental procedures on the boy without the parents' permission. Darren and Stacey Gagnon, the parents of the boy, filed a lawsuit against the individual dentist and the ReachOut company. In November 2011, Dan Brown, then the superintendent of the Camp Verde Unified School District, signed a "cease and desist" letter preventing ReachOut from operating in the school district facilities.