The report made a series of recommendations designed to give the "Home Office a more human face”. It also called for "passport fees to be abolished for Windrush citizens; for a return to face-to-face immigration interviews; for immigration appeal rights and legal aid to be reinstated; and for the net migration target to be dropped". The report commented that they had hoped to uncover the extent of the impact on the Windrush generation, but that the government had "not been able to answer many of our questions … and we have not had access to internal Home Office papers”. Commenting that it was "unacceptable that the Home Office still cannot tell us the number of people who have been unlawfully detained, were told to report to Home Office centres, who lost their jobs, or were denied medical treatment or other services.” The report also recommended extending the government compensation scheme to recognise "emotional distress as well as financial harm" and that the scheme should be open to Windrush children and grandchildren who had been adversely affected. The report reiterated its call for an immediate hardship fund for those in acute financial difficulty. Committee chair Yvette Cooper said the decision to delay hardship payments was "very troubling" and victims "should not have to struggle with debts while they are waiting for the compensation scheme". The report also said that Home Office officials should have been aware of, and addressed, the problem much earlier. Cross-party MPs on the committee noted that the Home Office had taken no action during the months in which the issue had been highlighted in the press. The Labour party responded to the report by saying "many questions remained unanswered by the Home Office". Shadow Home Secretary Diane Abbott said it was a “disgrace” that the government had not yet published "a clear plan for compensation" for Windrush cases and that it had refused to institute a hardship fund, "even for people who have been made homeless or unemployed by their policies”. In response to questions from Parliamentary select committees, and questions asked in Parliament, the Home Office issued a number of replies during the scandal. On 28 June 2018, a letter to the HASC from the Home Office reported that it had "mistakenly detained" 850 people in the five years between 2012 and 2017. In the same five-year period, the Home Office had paid compensation of over £21m for wrongful detention. Compensation payments varied between £1 and £120,000; an unknown number of these detentions were Windrush cases. The letter also acknowledged that 23% of staff working within immigration enforcement had received performance bonuses, and that some staff had been set "personal objectives" "linked to targets to achieve enforced removals" on which bonus payments were made.