In May 2020 three senior judges allowed the appeal, saying the girl "must be distanced entirely from Universal Medicine" and that the mother's involvement with the cult is a "pervasive source of ongoing harm" to the young girl. Lord Justice Peter Jackson, sitting with Lord Justice McCombe and Lady Justice King, said: "Shared care can therefore only continue if the mother makes an immediate and definitive break from the organisation. Otherwise Lara (not the child's real name) should move to live with her father full time and have supervised contact with her mother." An ex-patient and HCCC complainant, who was vilified on Universal Medicine websites said the organisation accuses "everyone else of cyberbullying while embarking on a systematic, online pack hunt". Numerous students of the organisation unknown to the complainant have openly disputed her medical conditions online. Benhayon has defended the group’s right to do so. The former Queensland mental health commissioner was scathing of Universal Medicine after the UM "Facts Team" breached privacy and published an ex-UM client's full name, image and schizophrenia diagnosis online after he criticised them. Prior to the outing in 2018 the man had been anonymous. The former commissioner Lesley van Schoubroeck said: When interviewed by the ABC the ex-client expressed concern about his future job prospects owing to the privacy breach. Universal Medicine uses the services of private investigations firm Phoenix Global for online reputation management. Benhayon says he has nothing to hide and claims the print media has printed "scurrilous lies" and "that the false allegations are nothing but an orchestrated vindictive attack". He and his associates have submitted numerous legal complaints to Google Australia to remove internet links to news articles, websites or blogs that might question or criticise UM. Google Australia reportedly acted on complaints about more than 15 independent websites, as well as reports from seven news organisations. According to a report in The Daily Telegraph, a total of 36 blogs have been removed. Links to television news reports, ABC radio reports and newspaper articles critical of Universal Medicine have also been removed from the internet. According to affected parties, Google undertook the removals without court orders or notifying publishers. Universal Medicine comprises a number of companies and organisations based in Australia and the UK.