What suggestions came from within and across papers to co-ordinate care?
Different (non-mutually exclusive) suggestions came from within and across papers to co-ordinate care such as nominating a single professional to co-ordinate care, heart failure nurses working in a cross-boundary role to encourage close working relationships, and co-working between primary and secondary care, possibly through means of a shared-care agreement. Protocols such as for shared-care were seen as having both pros and cons: they can improve transparency and facilitate co-working, but people with heart failure often also have other chronic problems and could end up being on multiple protocols, leading instead to confusion and increased burden of treatment.