What is patient-centered care?
Patient-centered care is an approach to healthcare that considers a patient's needs and preferences. It is culturally appropriate, available to people with limited literacy skills, and physical, sensory, or learning disabilities. Patient-centered care may decrease patient anxiety, increase trust in providers, and improve treatment adherence and is supported by evidence-based information tailored to the patient's needs. It is facilitated through good communication and an empathetic and non-judgmental approach that takes into consideration gender, culture, ethnicity, and other differences. 