text: We aim to keep the process as simple as possible. To return an item, please follow the instructions on rado.com/en_gb/delivery-returns . Please complete the form that came in the box and enclose it with your returned merchandise. The watch must be returned with box, warranty cards, user manual, gifts with purchase (if applicable), and any extra links due to bracelet sizing. In order to expedite your return, you must choose the appropriate reason code for your return on the packing slip. Please complete and enclose the Returns Form with the returned merchandise and use the provided DHL Returns Label to drop off your package at your local DHL Service Point. If you do not have your packing slip, please contact us at 0345 899 1962 (From 9 AM to 5 PM GMT Monday through Friday) or email us on firstname.lastname@example.org We are not responsible for items which are lost, stolen, broken, or damaged during the return process. All refunds will be issued in the form of the original payment. RWEC SGUK (Ltd) Building 1000, The Royals Business Park Dockside Road London E16 2QU You will be responsible for the returned product(s) until they reach us.
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