text: How do I track my order?
  Status of your order;
  - After logging in, by clicking on the my account icon in the upper right corner of the home page; "My orders" From the section,
  - "Where is my cargo" on the home page. By clicking the button,
  -You can find out your "Cargo Tracking Code", which will be included in the e-mail and SMS notifications that will be sent to you when your order is delivered to the cargo company, by contacting the relevant cargo company or by visiting their website...
  What are your exchange policies and procedures?
  If you are a customer of Customs Boutique, you are valuable because The satisfaction and expectations of our customers are important to us. Therefore, you have free replacement assurance. If you are not satisfied with your order for any reason, you can return the product or products you purchased for exchange within 14 days from the date you received them, provided that they are in their original packaging, unused and the labels have not been removed. ;you can send it.
  If you want to send your replacement cargo with another cargo company, please remember that the shipping fee must be covered by you.
  You are responsible for any changes to your orders placed abroad.
  Products whose labels have been removed, used or damaged in a way that they cannot be resold cannot be exchanged.
  Can I pay at the door?
  As Gumrük Boutique, we do not have the option of shopping with payment at the door, as per company policy. Instead, you can use money transfer or credit / debit card options from our website.
  How can I cancel my membership?
  To permanently cancel (delete) your membership, click "Delete My Membership" in the "My Membership Information" tab on the My Account page. You can use the button. If you are having trouble performing this process, you can send a message titled membership cancellation to
  [email protected]from your e-mail address registered to your membership so that we can perform the membership cancellation process on your behalf. You can send an e-mail. Our relevant team will respond to your request within 7 business days. It will be evaluated and carried out internally.
  I forgot my password, what should I do?
  If you forget your password, you can use the "Login" button. "I Forgot My Password" on the page. You can click on the link. After typing the e-mail address of your account, you can request a password again by filling in the security box.
  How can I update my membership information?
  To update your membership information, click "My Account". You can visit the page.
  What are the shipping fees?
  The shipping fee for your order varies depending on the shipping country you have chosen and the cargo company you have chosen. You can see the shipping fee for your order on the shipping selection screen in the address step and on your payment page.
  When will my order be shipped?
  If all the products in your orders are eligible for fast shipping, we prepare your orders to be delivered to the relevant cargo company within 24 hours. If there is a product(s) that need to be supplied in your order, shipping times may vary. You can see the estimated shipping dates of the products after selecting the size on the product detail page.
  How often are your stocks updated?
  Just as new products arrive at our company every day, the stocks of products that are sold out and in demand are also renewed. To be notified when the product you like but cannot order because there is not enough stock is in stock, click "Notify Me When It's in Stock" on the product detail page. You can use our feature. You can visit our online store more often for more new products and renewed stocks.
  What are your payment options?
  We have money transfer, credit card and debit card payment options. Shopping via cash on delivery is not accepted.
  Do I pay shipping fees for the order I receive from the cargo branch?
  Since the shipping fees are the transportation cost of your order, there is no difference in the fee whether it is delivered to your door or picked up from the branch.
  Are all the products on your site also available in your store?
  As a company, we attach great importance to having all the products you see on our website in our store. Please consult our WhatsApp information line before physically visiting our store.
  Will the items in my cart run out?
  Stock revisions cannot be made for the products you add to your cart. Check the product you added to your cart. There is a possibility that it may run out of stock unless you purchase it.
  Can I order without being a member?
  You can order without becoming a member. To do this, add the products you want to buy from the product pages to the cart and click "Complete Order". Click "Continue Without Membership" from the screen that appears in the step. Just say. You can follow the information about the order you placed without becoming a member, from the e-mail address and mobile phone number you shared during the order. We recommend that you order as a member to access information about your orders.
  How can I order?
  You can easily order by following the steps below.
  1- Take a look at the collections and products carefully prepared for you, including the recently added products on our home page.
  2- Select the products you want to buy, the appropriate sizes and click 'Add to Cart'. Click the button. (You can use the "Size Chart" section on the product detail page to choose the right size for you.)
  3- After adding the products to your cart, click on "My Cart" in the upper right corner of the screen. Click the icon.
  4- Click "Buy with Confidence" to continue. Click the button.
  5- Fill in the shipping address field in detail and accurately. Select your preferred payment method. Fill in the required information and click "Complete Order". Click the button. The process is complete; Your order has been received! Enjoy it :)
  What should I do if I get an error while completing my shopping?
  As Gümrük Boutique, we always strive to provide an error-free and 100% safe shopping experience, but sometimes you may encounter some technical errors while completing your shopping. In such cases, we recommend that you contact us so that we can assist you as soon as possible. You can reach us via our contact page.
  Is it possible to pay in installments by credit card?
  If there is no product in your cart that has an installment limitation or ban, you can use installments for your shopping. The installment options we offer on our website are 2, 3, 6, 9,12.
  Can I receive my cargo from the branch?
  You can contact the cargo company with your cargo tracking number and indicate that you would like to receive your cargo from the branch.
  Are deliveries made on public holidays?
  Cargo companies make deliveries between 09:00-18:00 on weekdays and between 09:00-13:00 on Saturdays. No deliveries are made on Sundays and public holidays. Delivery days and times may vary for Same Day Delivery or Courier Delivery options.