text: Due to the nature of our prducts, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right | email@example.com
  Orders are open for cancellation as long as you request to cancel prior to us shipping the product out. We ship most orders out within 24 hours so please keep that in mind. To request a cancellation, email firstname.lastname@example.org with "CANCEL" in the Subject line followed by your order number.