text: Dear Valued Riders,
  Due to the Chinese New Year, our China office will be closed from Jan 25th to Feb 13rd. The support team may have limited availability throughout the holiday but you can rest assured that we will respond to your requests as soon as possible upon our return.
  Our https://www.kugoo-scooter.com/ and warehouses in Europe will operate normally during the holiday. Orders can still be placed as usual but the shipping time may vary for different countries.
  Please do not hesitate to contact us by email at email@example.com should you have any emergency.
  Wish you all have a nice day!