text: We are here to help!
  We are in the office Monday to Friday from 9AM-6PM. Although we are out of the office on weekends, our customer care team is on hand to assist you Saturday’s 10AM-5PM.
  To speak with us just drop us an email - email@example.com please include your order number in all correspondence. Please do not send social media messages with order enquiries, unfortunately these messages are not monitored.
  Our normal response time is within 24 hours. However, we may take up to 48 hours to respond during sale, holidays or weekends.
  Whilst we appreciate that you are eager to hear from us we do ask that you only send 1 email. We work through our emails from bottom to top and we wouldn’t want to miss your email due to multiple correspondence.