text: Last updated: August 11, 2024
  Thank you for choosing Neez Packages for your shopping needs! At Neez Packages, we are committed to ensuring that each of our customers has a positive and satisfying shopping experience. Your satisfaction is our top priority. We understand that sometimes things might not turn out as expected, and we're here to assist you if that happens. If for any reason you are not completely satisfied with your purchase, please know that we are dedicated to resolving any issues you may have. Whether it’s a question about a product, a concern with your order, or a need for a return or exchange, our customer support team is ready to help.
  You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must have the receipt or proof of purchase.
  Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
  You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org.