text: Within 7 days
  Always ready to listen
  Once you have placed your order, we need 1-2 working days to process it before it is dispatched. You will receive a dispatch notification with a tracking code by email.
  Once your order has been dispatched, you will receive a dispatch notification with a tracking code at the e-mail address you used to place your order.
  Delivery time generally varies between 7 and 14 days. However, please note that certain factors, such as customs delays, peak full stops or weather conditions, may have an impact on this timeframe.
  If one or more items are unavailable, we guarantee delivery of your entire order within a maximum of 35 days. If the delivery time is longer, we will inform you by email of the expected delivery date.
  Payment for your order can be made by credit card, bank transfer or PayPal.
  If you need to exchange an item (for example, for a different size or colour), you can send the item back to us at your cost and we will return the exchanged item free of charge. For more details, please see our returns policy.
  Yes, all credit card transactions are 100% secure. Your bank details are encrypted and sent directly to the bank for processing.
  If you are not satisfied with your purchase, you can return the items intact in their original packaging within 14 days of delivery. Refunds will be made on receipt of your return package, subject to compliance with our returns conditions. The return is at your expense.