text: We offer free shipping on all orders to Malta & Gozo over €75.
  Do you ship Internationally?
  Yes! We offer worldwide shipping. If your country is not listed at checkout, please contact us, and we will provide a shipping quote. For urgent orders, we also offer DHL Express shipping upon request, with a personalized quote.
  What is your return policy?
  Returns & Exchange Policy
  Each piece of our jewelry is handcrafted with care, and we want you to love your purchase. However, as a small business, we do not offer refunds unless the item is faulty.
  Eligibility for Returns & Exchanges
  Returns and exchanges are accepted within 14 days of receiving your order, in accordance with EU consumer rights.
  Items must be unworn, in their original packaging, and in resalable condition.
  Earrings are non-returnable and non-exchangeable due to hygiene reasons.
  Custom-made, personalized, or engraved pieces are final sale and cannot be returned.
  How to Request an Exchange
  Email us at firstname.lastname@example.org within 14 days of receiving your order with your order number and exchange request.
  Once approved, we will provide instructions for returning your item.
  Customers are responsible for return shipping costs unless the item is faulty.
  Handmade & Unique Creations
  Our jewelry is handmade with care, not mass-produced. Slight variations in color, texture, or small details are part of the charm of artisanal craftsmanship and not considered defects.
  If you have any questions about your order, feel free to reach out—we’re happy to assist!
  Still have questions? We're happy to help! Please email us at email@example.com and we will do our best to get back to you within 24 hours.