text: How much is shipping?
  When checking out online you will be presented various shipping options with the exact shipping charge for each option, which is automatically calculated based on your shipping address.
  Do you offer exchanges?
  In the case of an exchange of an online order, the customer is responsible for all shipping charges from and to the customer's location. Please contact email@example.com prior to sending back any products.
  What is your return policy?
  All online orders are FINAL SALE. We offer an exchange-only policy for all non-sale, undamaged and unused goods within 14 days of purchase with the original receipt. See full policy here.
  Do you offer any discounts?
  Members receive 15% online and in-person at the TIFF Shop and up to 30% off on Member Shopping Days.
  From Toronto directly to your door. We ship across Canada and around the world.
  We process each order by hand. Please allow for a slight delay in order fulfillment.
  International customers are responsible for any custom charges, duties, or taxes charged to them by their country.
  TIFF is a not-for-profit cultural organization with a mission to transform the way people see the world through film.
  Every purchase you make directly supports TIFF and helps us create a more informed and connected world through the power of film.
  We’re dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds.