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  SHIPPING & DELIVERY
  SHIPPING & DELIVERY
  Orders placed before 15:00 on business days are usually processed on the same day. If there are any delays in processing, we will notify you through our banner so you can take this into account before you place an order.
  Delivery time between 1-3 days for the Netherlands and 3-10 days for other countries within Europe.
  Take a peek at our shipping policy to know more
  ...easy peasy lemon squeezy!
  - Drop us an email with your order number, tell us why you're returning stuff, and how we can reach you.
  - We will send you a label to send your stuff back.
  - Pack up your item(s) like a pro. Don't forget to include your order info in the package!
  - Once we receive it, you will have your rightful refund within a maximum of 10 business days.
  For every purchase made that is not returned, we will donate 1 euro to a reputable animal institution as a charitable contribution each quarter. This initiative aims to support organizations that work tirelessly to improve the lives of animals and provide them with the care and love they deserve
  Take a peek at our refund policy to know more
  We're a sustainable, eco-friendly pet store that cares about dogs and the environment. Our vision is to provide top-notch products and services while minimizing our ecological impact.
  Our mission is to provide exceptional products to help care for dogs, cats and their owners, while prioritizing sustainability. Our commitment to sustainability ensures that we contribute to a brighter future for dogs and the environment.
  Our values are excellence, sustainability, well-being, community, and trust. We prioritize quality products and services while promoting sustainability. Trust and customer satisfaction are our top priorities.