text: TM Stainless Steel Invisible Floor Drain-M 1000x100 mm
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  Questions & Answers
  For TM series warranty terms
  Basin mixers, Kitchen mixers, Wall mixers, and Bath sets
  - 5 Year guarantee against casts, defaults and porosity
  - 3 Year guarantee against cartridge and valve defaults
  - 12 months Warranty on washes and O rings
  - 12 months Warranty on surface finishes
  Shower arms and Shower heads.
  - 5 Year guarantee on shower arms
  - 2 Year guarantee on shower head
  - 12 months warranty on surface finishes
  - 5 Year warranty on ceramic
  - 12 months warranty on fittings, flush valves, inlet valves, washers, rings. Flanges and toilet seats.
  Shower Screen Panels + Hinges and fittings
  - 12 months warranty on manufacturing defects in glass panels/ doors and fittings.
  - 12 months warranty on chromed surface finishes.
  When installing, all pipes being connected to our products must be flushed clean prior to installation, failure to do so may void any claim for warranty
  Warranties will be void if:
  - The product has been damaged through misuse or neglect
  - The product has not been used in accordance with applicable instructions and guides supplied with products
  - The product has been modified in anyway
  - The product has had repairs without authorization from sunny international hardware group P/L service team.
  Delivery and Return
  All TM products have 3-5 business days of lead time.
  Typically, when you add products to your shopping cart or at checkout and enter your postal code, our website will obtain real-time shipping quotes and estimated delivery times from the shipping company.
  This time is only an estimated reference for the required shipping time provided by the shipping company, and it is not used as a guaranteed standard for delivery time.
  The delivery time for most products is typically 5 - 7 business days for metropolitan areas and 7-14 business days for regional areas.
  Tilemall employs an immediate order processing system upon order confirmation. We advise customers to make their selections carefully, as refunds may not be available for change of mind after an order is placed. If you change your mind, exchanges can be made within 30 days of receipt, provided the items have not been installed. Customers are responsible for arranging and covering the cost of return shipping to Tilemall's Sydney warehouse in Camellia, NSW 2142. Please note, that there is a 25% restocking fee applied to any exchanges.