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  Tel: 02392 526882
  If you need to return or exchange your item, please email us with the name of the item you are sending back, your order number, and whether you would like a refund or an exchange.
  In the unlikely event of a problem with your order or item, we will work to resolve it as quickly as possible. We work to resolve any complaints within 14 days, and we will send you a final response detailing our resolution. If we are unable to provide you with a final response within 14 days, we will contact you explaining the reason for delay, and when we expect to provide a final response.