text: Do you have any retail locations?
  Currently not yet, in order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), but we are going to launch our jewelry stores across the United States & Canada soon.
  Why is FaithHeart better vs competitors?
  FaithHeart sold out more than 1000,000 million orders since we are found. We deliver items to over 100 countries and offer easy returns and exchanges so there's no risk in checking us out.
  Is FaithHeart Jewelry produced ethically?
  Certainly YES. We are committed to social responsibility, we use conflict free and a variety eco-friendly recycled materials for our jewelry, these recycled precious metals come from old jewelry, scrap metal, electronics, and industrial leftovers, which helps to conserve natural resources and protect the environment, promotes a more beautiful and sustainable world.
  Will this jewelry turn my skin green?
  No, our jewelry will never turn your skin green. We have 5 times 18K gold finish, and it will last for several years. The quality has been verified by International Institution SGS.
  How should I store/protect my jewelry?
  Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.
  For the plated jewelry, I worry the color will fade off naturally.
  We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this blog about Jewelry Care to learn more. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry. For detailed information please see: 90-day return policy.
  Oders & Payment
  How do I make changes after my order has been placed?
  If you notice a mistake with your order after receiving an order confirmation email, please email to email@example.com. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
  Which payment methods do you accept?
  We accept PayPal Express, PayPal Credit, Google Pay, Apple Pay and all major credit cards.
  Is my personal information kept private?
  Shipping & Return
  How long until I receive my jewelry?
  Delivery Time= Processing Time + Shipping Time. Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 1-5 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
  Will I have to pay customs duties, taxes or other fees?
  Customers are responsible for customs taxes, duties or import charges. We do not cover any additional charges or costs for the final delivery of the package to your destination or country.
  What is your return policy?
  We offer an easy, hassle-free 90-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 90 days of the delivery date. If you would like to know more, please view our 90-day return policy.