text: Our policy provides a 14 day deadline for returns. If 14 days have passed since the date of purchase, unfortunately we cannot offer you a refund or exchange.
  To be eligible for a return, the item must be intact and in the same condition you received it. It must also be in its original packaging.
  Items for which returns are excluded:
  * Gift Vouchers
  For return purposes, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
  Changes (if applicable)
  We only replace items if defective or damaged. If you need an exchange for the same item, send us an email to firstname.lastname@example.org and send the item to the following address: Via Machiavelli 17, 70016 Noicattaro (BA), Italy.
  To make a return, send the product to the following address: Via Machiavelli 17 - 70016 Noicattaro (BA), Italy.
  Shipping costs for returning the item will be your responsibility. Shipping costs are not refundable. If you receive a refund, return shipping costs will not be included in the refund.
  Depending on the country you live in, the time it takes for your replacement product to be delivered may vary.
  If you need to ship an item worth over €75, consider using a trackable shipping service or insuring the shipment. We do not guarantee that we will receive the returned item.