text: We offer free shipping on all orders within India. For international orders under INR 50,000, a shipping fee of INR 1800 will be applied, while orders exceeding INR 50,000 will enjoy free international delivery. Once your order is placed, handcrafted pieces generally take 7-15 days to be made, while Ready to Ship items are dispatched within 48-72 hours. After your order is shipped, you'll receive an email or SMS with tracking details. For international deliveries, you can expect your package to arrive within 5-10 days of dispatch, though delivery times may vary depending on your location and customs processing. Please note that any applicable duties and taxes for international shipments are the responsibility of the customer, based on the destination and order value.
  Order Issues & Changes
  If you’ve made an error in your order or shipping address, please contact us via whatsapp immediately at +91 9699201736 or email@example.com. We will do our best to assist you before your order is dispatched. Once the order is shipped, we are unable to make any changes or modifications. To ensure the process runs smoothly, please make sure your contact details are accurate during checkout so we can reach you in case of any issues related to your order or payment. Your order is only confirmed once you proceed to checkout; items in your cart are not reserved until then.
  If you encounter any issues with tracking or do not receive your tracking details, please whatsapp us at +91 9673022410, and our customer service team will be happy to assist you.
  Returns & Exchanges
  Please note that final sale items cannot be returned or exchanged, so we kindly request you to review your selection carefully. If your item arrives damaged, please email us a photo of the damaged product within 24 hours of receiving the order. We will assist you in resolving the issue promptly. Custom-made pieces are non-returnable, so please ensure all details are correct before confirming your order. We are happy to accommodate cancellations or changes to your order as long as it has not yet shipped. If your order qualifies for a return, we will guide you through the process as per our Return Policy.
  Do you accept custom orders?
  Yes! We offer bespoke jewellery services, including redesigns and custom pieces in 925 sterling silver, gold, moissanites, lab-grown diamonds, and alloy. We'll work with you on your design ideas, budget, and material preferences to bring your vision to life.
  What is the turnaround time for a custom order?
  Custom orders typically take approximately 3 weeks to complete.
  Can I return a custom-made piece?
  Custom-made pieces are created specifically for you and cannot be returned. Please ensure that all details are carefully reviewed before finalizing your order.
  Are your moissanites and lab-grown diamonds certified?
  Yes! Our moissanite stones come with a certification card from GRA (Gemological Resources of America) or a local lab-certified card. Our lab-grown diamonds come with an IGI (International Gemological Institute) certification card to ensure authenticity and superior quality.
  Where are your jewellery pieces made?
  Our jewellery is crafted by skilled artisans who are passionate about their craft, ensuring that each piece is of the highest quality. We do not specify locations, but our artisans use traditional methods to create jewellery that blends timeless elegance with modern flair.
  What materials are used in crafting Adrisya jewelry?
  Adrisya jewelry is made with a carefully selected mix of high-quality materials, including 925 sterling silver, gold, premium moissanites, lab-grown diamonds, and nickel-free brass. We also offer exclusive pieces with stunning cubic zirconia for our gifting range. Each item is finished with beautiful coatings such as rhodium or 22K gold to ensure both durability and elegance.
  Are the colours and images on the website accurate?
  We strive to present our jewellery as accurately as possible; however, slight variations may occur due to different lighting conditions during photography. The colours you see may vary depending on your screen settings.