text: Processing | Shipping | Returns
  Processing & Shipping
  ORDER PROCESSING TIME
  Your order will ship within 1-3 days after order is received. I make each piece of jewelry as ordered.
  SHIPPING TIME FRAMES
  Free shipping on all orders!
  United States Postal Service First Class with tracking on all packages. You will receive an email with shipping confirmation and tracking number when your order ships.
  USPS First Class Mail within the US generally takes 3-7 business days.
  I ship from Washington State.
  Worry Free Purchasing-
  If for any reason, you are not satisfied with your jewelry, you may return it for free within 30 days of receiving your order. Contact me for a pre-paid return shipping label to make it easy and painless to return or exchange your jewelry. Items may be exchanged one time for free. *USA Only.
  You'll receive an email with your tracking number when your package ships.
  If tracking information states delivered and you do not have the package, please check with your postal provider.
  I cannot send a duplicate package if delivery confirmation shows that the package was delivered to a confirmed address.
  In order for returns to be accepted please contact me within 30 days of receiving your order. Refunds will be given under these circumstances:
  * Items must be returned in their original packaging and in original condition.
  *Damaged/altered items may not be accepted for a refund or may result in a loss value.
  *Items must be received back within 30 days of the date they were delivered.
  Return in bubble wrap package with tracking number. Balsamroot Jewelry is not responsible for lost or damaged returning packages.
  *Unauthorized returns will not be accepted.
  Return Shipping Address-
  7 N. Worthen Suite W-10
  Wenatchee, WA 98801
  About Balsamroot Jewelry
  Made by me, Sherry Trammel Schauls, at my studio located in Central Washington State. Since its origins in 2010, my jewelry line, Balsamroot Jewelry, was created with the intent to offer adorable quality jewelry.
  I am thoroughly invested in ensuring that my customers receive beautiful jewelry they can enjoy for years to come.
  My favorite time of year is spring when the yellow Balsamroot and purple lupine flowers are in bloom. There's nothing quite like the beauty of spring in Washington state.