text: We are based in Melbourne and all orders are shipped via Australia Post.
  Orders cost $9.99 shipping.
  There may be the very occasional exception to this cost. When this occurs, the exact cost of delivery depends on three key factors:
  - The value of your order
  - The weight of your order
  - The destination of your order
  To read the full delivery policy, click here.
  Returns & Replacements
  We understand that sometimes a product may not be quite right for you. If you wish to return an item, you have 30 days from receipt of delivery to get in touch and return your item.
  The goods must be unused, in a saleable condition and in their original packaging, or we will be unable to process the return.
  You’re welcome to contact us by email at firstname.lastname@example.org and we will respond to you during our office hours of 9:00 AM - 5:00 PM, Monday to Friday, and within 24 hours of receiving your email.
  For more information, please visit Returns & Replacements.
  How do I track my order?
  Once your order is dispatched, you’ll receive confirmation via email, which will tell you which courier your order has been shipped with and the tracking number for your order. You can then visit the courier's website the next working day for up-to-date tracking of your order, right up to delivery.
  Why are your prices cheaper here than Amazon and eBay?
  We aim to sell our products as reasonably as we possibly can to our customers. We do pay listing fees on these marketplaces and the price we charge reflects this. On our website, we don’t pay listing fees in the same way, so this is reflected in the prices.
  Can I get a discount for a large quantity of items?
  For large quantities of items and wholesale prices, please visit Rinkit Wholesale.
  Can I change my order once it's been placed?
  Once we receive your order, we get to work on it right away so that the item is with you as soon as possible. We understand that you may want to ask us to try, and you may contact Customer Service to make a request for a change or cancellation. Please be aware that there is a slight delay with our dispatch emails so the item may have already been sent even if you have not received the email confirming this.