text: Understanding our refund process and eligibility criteria
  This Refund Policy outlines the terms and conditions under which PassportSuvidha ("we," "us," or "our") will process refunds for passport application services and related fees. We understand that circumstances may arise where you need to cancel your application or service request, and we aim to make this process as smooth as possible.
  Refund requests must be submitted within 30 days of the initial payment. Government fees may not be refundable as they are subject to official policies.
  If you have any questions about our refund policy or need to request a refund, please contact our support team: