text: At PrintEFile, we strive to provide accurate and top-quality printing services tailored to your preferences. We understand that errors can occur in the print instruction provided during the order placement process. In such cases, we have a policy in place to address these situations and ensure your satisfaction.
  1. Review and Confirmation
  Upon receiving your print instruction and order details, our team carefully reviews the information to ensure accuracy. However, in cases where there appears to be a discrepancy or inconsistency in the instructions provided, we will contact you for clarification before proceeding with the printing process.
  2. Price Adjustment
  If the incorrect print instruction leads to changes in the order specifications (such as paper type, size, color options, etc.) that affect the overall cost of production, a price adjustment may be necessary. This adjustment will reflect the updated printing requirements and associated costs.
  3. Customer Notification
  If a price adjustment is required due to incorrect print instructions, our customer support team will promptly contact you via the provided contact information. We will provide clear details regarding the nature of the adjustment and the associated cost increase.
  4. Customer Approval
  Before proceeding with any price adjustment, we will seek your approval for the updated order specifications and the corresponding increase in cost. This ensures transparency and gives you the opportunity to review and confirm the changes before any additional payment is processed.
  5. Secure Payment
  Once you approve the revised order and associated price adjustment, we will guide you through the secure payment process for the extra amount. Our payment gateway ensures that your payment information remains confidential and protected.
  6. Order Processing
  Upon receiving your payment for the price adjustment, we will proceed with the updated order specifications and initiate the printing and delivery process. Our goal is to ensure that your materials are produced accurately and meet your expectations.
  At PrintEFile, our commitment is to provide you with exceptional service and high-quality prints. We understand that errors can happen, and our process for handling incorrect print instructions and price adjustments is designed to ensure that you receive the products you desire while maintaining transparency in pricing.
  Thank you for choosing PrintEFile for your printing needs. If you have any questions or concerns about our policy regarding incorrect print instructions and price adjustments, please feel free to reach out to our customer support team. We are here to assist you every step of the way.