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  – All our products are located in the UK and are posted from the UK only
  – All orders take 1-2 business to be processed and sent out
  – Our jewellery is handcrafted and may need resizing before sending it out to you
  – You will be liable to pay all import duties and taxes to the country the jewellery is sent to if your delivery address is outside the UK.
  – Upon dispatch, we will email you with tracking information. Your order will be fully insured and will require a signature
  – Please be aware that full payment will be taken from your card when we have accepted your order. The payment will show on your statement as Diamond Jewelry United Ltd.
  – Please retain your confirmation email and order number so this can be quoted if you contact us.
  |Royal Mail Special Delivery
  |Next day delivery by 1pm
  |Orders outside the UK excluding the Russian Federation
  |FedEx International Priority
  |1-3 Business Days
  |Orders to the Russian Federation
  |Royal Mail International Signed & Tracked
  |3-5 Business Days
  – Central African Republic
  – Equatorial Guinea
  – Falkland Islands
  – North Korea
  – Sierra Leone
  – Turkmenistan, Republic of
  -You can return goods you have ordered from our website for any reason within 60 days of receipt for a full refund or exchange, provided your jewellery is unworn and unchanged.
  – Orders must be returned via a Signed & Tracked method. It is preferable to return the item with its original boxes and paperwork with the label that shows the item code, if you still have these.
  – Your return should be sent to:
  Diamond Jewelry United
  First Floor, Unit 8
  Hawthorn Business Park
  165 Granville Road
  – Please note that the cost of returning goods shall be borne by you.
  – Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. For any international payments made by bank transfer, the buyer will incur all bank charges for the refund.
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