text: We are sorry to hear of this issue!
  Unfortunately, the Gloomy Team is not able to provide any further assistance after a package leaves our fulfillment centers. We do not manage the transit of packages.
  We strongly recommend checking with your household, neighbor, garage area, or Apartment Leasing office if your package is marked delivered but nowhere to be found.
  In some cases, a carrier may mark a package as delivered but forget to place the item. Typically the package will be delivered the next business day.
  Please be sure to check the shipping address you provided at checkout, and verify the information you provided to us is correct.
  Gloomy Bear Store is not responsible for packages shipped to incorrect addresses except for in the circumstance that a formal address change was made, acknowledged, and not properly implemented through our fulfillment team.
  Order inquiries with tracking numbers older than 30 days are unable to be investigated, however we will do our best to assist.
  International Order inquiries with tracking over 60 days will be deemed successfully received, and ineligible for replacement or exchange.
  If you suspect your package was a subject of theft, we recommend filing a police report and notifying your post office.
  Gloomy Bear Store is not responsible for stolen or lost packages.
  You can request a GPS scan location report for your package from your local post office, where they can help confirm whether or not your package was safely delivered to the correct location.
  For future orders:
  Please contact us if you would like us to add Signature Confirmation to your future order, and we will be happy to do so for a small fee. We cannot add it after a package is shipped or mid-transit, and it will need to be added prior to your order being fulfilled.
  Sorry, but we cannot provide refunds or reshipment of packages marked delivered.