text: Caribbean Blue Calcite Palm Stone
  We are a family-owned business operating from our home. Our crystals are ethically sourced, and we strive to provide you with the finest items at the best prices. Before they leave us, each crystal is cleansed with sage and palo santo smoke, imbued with love and reiki energy. After this ritual, the items are meticulously wrapped and boxed.
  The I Love Crystal Ray family possesses extensive knowledge about crystals. We cherish nature and share our passion for stones, animals, and plants with you. In our leisure time, we delight in discovering the local wonders of the sunny North Coast of NSW.
  We are grateful for your purchase and your support of our small enterprise. We infuse every box with eternal love, light, and energy, hoping you feel this as you open your treasured items.
  With much love to all of you.
  Nicole & I love Crystal Rays Family xx
  We do not offer item returns. Please choose your item carefully before purchase.
  Damages and issues
  Please inspect your item prior to purchases. We take time to photograph each item so you can clearly see what you are purchasing. Some crystals are formed with natural crevasses and caves, natural bumps and dings, these you will be able to see on the pictures prior to purchase. We also ensure that we wrap and package your items securely, with love and care prior to postage.
  You are more than welcome to message us to request more photos of items you would like to see in more details. Please email firstname.lastname@example.org
  Unfortunately, we cannot accept returns on sale items or gift cards.
  We only offer refunds where a product has been purchased that we are not able to send out due to any unforeseen stock issues. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
  As wonderful as technology is these days, there is always room for glitches and errors. We don't expect these to occur, however should they arise out of a pure mistake or system glitch, our store will let you know as soon as possible to rectify this issue. Sometimes this will result in the order being cancelled due to the system glitch.
  We offer Flat Rate Standard Shipping $10 and Flat Rate Express Shipping $20 Australia wide.
  We do not offer Free Shipping - your cart will be charged $10 flat rate shipping cost.
  We do not ship internationally for free.
  Dispatch Timeframe & Collections
  All deliveries are facilitated by Australia Post, we pack your order within 1-4 working business days of receiving unless otherwise stated.
  This does NOT include weekends, public holidays OR COVID-19 LOCKDOWNS due to state lockdown laws.
  Tracking numbers are issued via our automated e-mail system, however if you do not receive your tracking number, please message our helpful staff and we'll attempt to provide as much information regarding your order as possible.
  Please note: Express postage is a shipping service provided by Australia Post it is NOT express service our dispatch times still apply to all orders.
  Parcel transit times are available via the Australia Post website, we do not give estimates or guarantee delivery dates.
  You can use the 'Track my order' section of the website to help locate your recent purchase.