text: We deliver via courier services GLS and DHL, with the usual delivery time being 7-10 business days.
  If the ordered product is out of stock and needs to be custom-made for you, the delivery time may be slightly longer. In the case of this extended delivery period, you will be notified via email by our customer support.
  As soon as we prepare the goods for shipment, we will send you a tracking code, allowing you to check the status of your shipment at any time (GLS and DHL).
  If the products are not delivered within the expected timeframe, please email us at [email protected] so that we can take the necessary steps. For deliveries to islands, the delivery time may be somewhat longer.
  We enclose instructions and a return document with each shipment, but do not attach a return label. Before you can make a refund, you must generate a refund number through your account.
  Please follow the steps below:
  Log in to your WEARLUUN account
  Log in to your WEARLUUN account with your email address and password.
  In the "Order overview" area, click on the order you want to return.
  At the bottom of the preview of the order you want to return, click the "Return" button.
  Mark each product from the order you want to return.
  GLS or DHL
  The return method is only a collection from GLS or DHL from the address
  Confirm and Send
  Fill in the required information and click on the "Confirm and send" button.
  If you have selected collection, the delivery service will collect your package within the next working day, and you will receive a confirmation SMS on the day of collection.
  If you need help or the return function is not possible, contact our support.
  After we receive and verify the returned products, the refund will be made by the payment method you used when ordering.
  Please pay attention to return all products to us in the condition in which you received them.