text: Last Updated: 09/01/2024
  Thank you for shopping at Modluxx. We take pride in the quality and craftsmanship of our perfumes and are dedicated to customer satisfaction. Due to the nature of our products, we maintain a strict no return and no refund policy.
  1. No Returns or Refunds
  All sales made through Modluxx are final. Given the nature of our products, we cannot accept returns, exchanges, or offer refunds once an order has been processed and shipped. This policy is in place to ensure the highest standards of product hygiene and customer safety.
  2. Cancellation Policy
  Orders can only be cancelled within 5 hours of the order being placed. To cancel an order, please contact our customer service team immediately. If your order has already been processed or shipped, we will not be able to accommodate a cancellation request.
  3. Damaged or Incorrect Products
  While we do not offer refunds, we take great care to ensure all orders are correctly fulfilled and arrive in perfect condition. If you receive a product that is damaged or incorrect, please contact us within 2 days of receipt with detailed pictures and a description of the issue. We will assess each case individually and offer a replacement or store credit at our discretion.
  The above No Return and No Refund Policy applies to all products sold by Modluxx. Exceptions to this policy will be considered on a case-by-case basis and at the sole discretion of Modluxx. Any exception granted does not constitute a change to our policy.
  5. Contact Us
  We understand that our no return and no refund policy may raise questions. If you require further clarification or need assistance, please contact us:
  – Email: firstname.lastname@example.org
  – Phone: 602-995-5899
  – Mailing Address: 9393 N 90th st, 102-153, Scottsdale, AZ-85258
  We value your understanding and appreciate your cooperation with our policies, which are designed to ensure the quality and integrity of our products for all customers.