text: Frequently Asked Questions
  Do you ship internationally?
  Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination.
  Do you offer free shipping?
  Yes we offer free worldwide shipping on all orders.
  When will i receive my order?
  The Handling Time: 2-3 business days after we receive your orders.
  Standard Delivery Time: 7-15 business days
  What if i want to return my order?
  We offer a 30-days risk-free return policy. Please notice that returns must be in original packaging If the returned item is not in the acceptable condition, it will be refused acceptance.
  If you receive a damaged product, do not throw away the packaging. Please contact us immediately at firstname.lastname@example.org. We will deal with it without a doubt.
  What if parts have gone missing or broken during assembly?
  We offer part replacement service. Please click here to learn more about how to apply for it.
  Do I need previous crafting experience to build a kit?
  No crafting experience is needed! Our kits are designed for beginners and experienced crafters alike. If you’re new to DIY projects, start with a beginner-level kit.