text: NO returns can be accepted from International and EU countries
  All TRADE sales are final
  Items bought unseen via our website by private clients may be returned provided we are notified within 24 hrs after receipt of delivery if possible.
  Items purchased via our website may then be returned within 14 days or a mutually agreed period in good condition and properly packaged via our antique carrier (cost TBA ), regardless of the method of transport used to deliver them. (Please note- carriage costs by antique carrier vary considerably depending on the UK area and the size of the item )
  Upon receipt of items returned within the agreed period, a full refund will be made (excluding carriage costs to deliver & return) before the end of a thirty day period from receipt of the goods at our warehouse, provided the goods arrive in good re- saleable conditiion and are assessed as re-saleable with no repairs being needed.
  Where an item has been specially customised for a client at their specific request, and an invoice drawn for that customisation, we cannot accept those goods for return in any circumstances. Customisation includes for example special wiring requirements , additional lengths of flex added , floor switches added etc .
  Payments may be made by BACS payment or international fast flow payment
  No goods will be dispatched until payments have been cleared by our bank . All goods remain the property of Norfolk Decorative Antiques Ltd until we are in receipt of cleared funds to our bank.
  Due to the delicate nature of our stock no items are delivered on appro or sale or return basis