text: Please be assured that you will receive your order within 10 BUSINESS DAYS from the time you placed your order. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or Fed EX. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:
  Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
  If you have questions about your order or special shipping requests please email firstname.lastname@example.org.
  For returns, email email@example.com. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.