text: How do I return my item/s?
  If you’d like to make a return, you’re able to send your item back within 14 days of receiving your parcel.- You can send the item and receive a full refund or exchange.- Your item must be unworn and in an original condition.- To do so, please visit our return portal and enter the details of your order- For more details, please visit our T&Cs page
  Can I exchange my item?If you’d like to exchange your item, please visit our returns portal within 30 days of receiving your parcel. For any questions on the exchange, feel free to contact us on email@example.com
  Do you offer free returns?
  We do not offer free returns: we recommend insuring your parcel to the full value of the contents, with tracking and signature. Please keep hold of any proof of postage and tracking you have until you have been refunded.
  What if I received a faulty or incorrect item?
  We are very sorry if you’ve received a faulty or incorrect item. If this is the case, please contact us at firstname.lastname@example.org and we will solve this as quickly as possible.