text: At Every Ingredient, we take pride in the quality and care that goes into every product we offer. However, if you receive an incorrect or defective/damaged item, we will gladly accept returns within 3 days of delivery. Delivery/postage is non-refundable and is covered by the customer for exchanges.
  Eligibility for Returns
  - Incorrect or defective/damaged items
  - Items must be reported within 3 days of delivery
  How to Request a Return
  Contact us at firstname.lastname@example.org with your order number and photos of the damaged/incorrect item.
  Our team will provide instructions for returning the item.
  Please note: Items returned for reasons other than defects or wrong items are not eligible for return or exchange at this time due to the nature of our items (food and spices). Returns will only be refunded once the item is received back and inspected.
  We offer refunds only for defective, damaged, or incorrect items. To request a refund, you must notify us within 3 days of receiving the order.
  How to Request a Refund
  Contact our customer support team at email@example.com with your order number and photos of the damaged or incorrect item.
  Our team will evaluate the situation and issue a refund or replacement accordingly.
  Refunds will be processed to the original method of payment, and processing time may vary depending on the payment method. Returns will only be refunded once the item is received back and inspected.
  We currently offer shipping within Trinidad and Tobago.
  Orders are processed within 1–2 business days of payment receipt. In most cases, your order will be shipped the day after payment is received.
  Shipping is free for all orders, with no minimum required.
  Once your order has been shipped, delivery typically takes between 1–3 business days, depending on your location.
  Once your order has shipped, you will receive a tracking number to follow your package’s journey.
  We currently offer delivery across most areas of Trinidad and Tobago. If you are unsure whether we deliver to your area, please contact us.