text: Each exquisite crystal ball combines high-quality copper elements to show luxury. Each crystal ball is carefully polished and cut by workers with many years of manual experience. The chassis and accessories are made of solid brass. The face of the crystal ball reflects warm light. It highlights the artistic flavor of this kind of lighting and the delicacy of manual lighting.
  Linear: 48''- 5 Light
  Overall: 48"W x 5"D x 5¼"H
  Minimum Height: 10"
  Maximum Height: 72"
  Canopy: 53½"W x 5"D x 1"H
  Rods: four 6", four 12" and four 18"
  Linear: 60''- 6 Light
  Overall: 60"W x 5"D x 5¼"H
  Minimum Height: 10"
  Maximum Height: 12'
  Canopy: 66"W x 5"D x 1"H
  Rods: four 6", four 12" and four 18"
  Double Linear: 60''-12 Light
  Overall: 60"W x 13"D x 60"H
  Minimum Height: 30"
  Maximum Height: 84"
  Canopy: 26¾"W x 5"D x 1¼"H
  Rods: four 6", four 12" and four 18"
  Material: Metal, K9 Crystal
  Finish: Brass / Black / Polished Nickel
  Type of Bulb: Rated for five 20W max. G9 base bulb Dimmable
  Voltage specification: 110v-240v (available)
  Power type: hard wire; Professional installation recommended
  Certification: UL / CE / SAA
  Warranty period: 2 years
  Purpose: Hotel, restaurant, kitchen, bedroom, living room
  Customized service: you can easily customize the size, finish color, number of light sources, hanging wire length, etc.
  We always check and pack all goods carefully before shipping. We are always responsible for our products during the warranty period and support customers after that time.
  All lamps color size can be customized.For more information, please view our "customization".
  Please feel free to contact us by email when you have any questions:firstname.lastname@example.org
  Welcome to Merlin Lamps, we are pleased to offer our valued trade customers exclusive access to a dedicated Trade Account. As a trade customer, you can enjoy a range of benefits and services designed to meet your unique needs.
  Why Traders Need A Trading Account
  - Exclusive discount code based on the amount of your shopping list
  - Prepare your list of shipments for you in advance
  The 30 days return period is extended to 40 days for returns and exchanges
  - Design drawings provided free of charge
  - Exclusive VIP customer service representative
  How To Apply For A Trade Account
  - Make a note in your email: Business/ designer name via trade account Example: XXX's trade account set up
  - Provide shopping list(colors, sizes, special requirements, etc.)
  Don't miss out on the benefits of our exclusive Trade Account. Join today and enjoy wholesale pricing, easy ordering, customized solutions, exclusive promotions, and priority shipping. Apply now and take your business to the next level with our premium lighting fixtures!
  We offer custom service, you can contact us by email (email@example.com) and tell us your customization requirements. Our designers will try their best to help you realize your ideas. Let everyone can design their favorite lights. And we will make them from our factory and ship them to you by air, no middleman, affordable price.
  If there are any questions, please feel free to contact us：
  Tel : +1 (302) 525-1810
  +1 (909) 244 2565
  Service Hours : Mon to Sat 9:00AM - 5:00PM
  Merlinlamps offers free ocean shipping on all orders placed on the site. (You can also choose other shipping methods if preferred.)
  All orders are shipped via our preferred carrier partners, including UPS, FedEx, USPS, DHL, the United States Postal Service, sea shipping and various freight companies.
  Estimated Delivery Time
  Processing Time: 5-7 business days. Shipping Time: 7-15 nature days.
  Total delivery time = processing time + shipping time (depending on your location)
  At Merlinlamps.com we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.
  Returns are accepted within 30 days of the purchase date.
  If you receive defective, incorrect, or incomplete items, please contact us at Email:firstname.lastname@example.org can return the defective product and request a full refund or replacement.
  Q:After I receive the lamp, can I return it if I don’t like it?
  A:We support refund after you receive the product, but you need to ship it to our designated shipping address at your own expense, and we will start refunding after we receive the product
  After checking that there is no problem, we will start refunding. Our refund will deduct our shipping cost and refund the principal amount of the product.
  In order to ensure your interest and reduce the loss, we have a good plan as follows.
  We will take pictures and video before shipping, and we will ship it to you after you are sure you like it, but you need to make a note or contact customer service support when you place your order to explain the situation.
  Q:What if I purchase an item and then I see it somewhere else cheaper?
  Not to worry! Merlinlamps has a Low-Price Guarantee so there is no reason to hesitate or wait to make your purchase! If you ever find the exact same product advertised for less anywhere, within 30 days of your Merlinlamps purchase, please let us know and we will happily match that price. Keep in mind that shipping and handling fees, as well as any applicable sales tax, will be taken into consideration. For example, if Merlinlamps offers free shipping and the competitor charges for shipping, then the total price, including shipping, will be matched. Of course, we may require some form of verification of the offer and it must be made by an authorized U.S. dealer of the product, following manufacturer pricing guidelines and policies and it must be a stock item. The Low-Price Guarantee excludes clearance, closeout and returned items. Other restrictions may apply, but why not ask? For more information please contact: email@example.com
  Q:Why are your prices so cheap?
  A:We closed all our offline stores in 2019 to focus on online sales. All our costs have been reduced. Our products come from our own factories.
  Therefore, we keep our prices reasonable while giving our customers the highest standard of product quality.
  A:We have supplied thousands of customers with beautiful lamps and this is a proven website.
  Q:Is my money protected?
  A:Our website is built on Shopify, so all your actions are protected. Including your money. If you want to cancel your order or return an item, we will refund the money to your account.
  Q: How can I cancel an order?
  A： You can cancel your order, you can contact us to help you cancel your order. But you need to contact us before your order has been sent out. We cannot help you cancel your order once the goods have been sent out. Thank you for your understanding!
  Note: You will be notified by email once the order has been sent. So it can not cancel the order after the goods have been shipped. If you insist that you do not want your package, you can contact us to return it after you receive it. Thank you for your understanding! Any questions please contact firstname.lastname@example.org
  Q:Does this light fixture require assembly?
  A:Yes, our light fixtures are shipped disassembled, so you will need to assemble it after receiving it. We do not include any electrician fees, so you will need to contact an electrician for installation.
  Q: What methods of payment do you accept?
  A： We support payment by credit card, debit card or bank account.
  Q: What if I enter the wrong email or address？
  A： Please contact us because we can change your email address, name, and address, but we cannot change your order.
  Q: Can I use serval discount codes in one order?
  A： If you need to purchase a large number of products (more than 50 of the same product) or customize the entire household/hotel lamp, please contact us at email@example.com and we will get back to you with discount information.
  Q: How should I prepare when shopping for lighting?
  A： First, must know your budget. Second, you look for pictures from magazines or design websites that reflect your taste. Third, collect fabric swatches or color chips for any area you are redecorating.
  Q: How do I know which power supply to use?
  A： First Determine the application environment(indoor dry, indoor damp, and outdoor), Not all power supplies can be used in every application. Second, calculate the total wattage of the tape light that will be used, to calculate wattage, multiply the total number of feet by the W/ft. Finally, select a power supply that is equal to or more than the total wattage of the tape light. U.S. conventional voltage: 110 ~ 120V. European conventional voltage: 120 ~ 240V. We can also customize it according to your needs.
  Q: What is the best way to install my new lights for the chandelier?
  A： There are installation instructions included in every product we sell. If you feel the installation is complicated, we recommend you contact a licensed contractor or electrician.
  Q: Are your products UL listed?
  A： Yes, our products comply with UL standards.
  Q: How to return an item？
  A： General Return Process
  Initiate a return: Please email us at firstname.lastname@example.org. with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
  Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature because we will not be responsible for lost return/exchange.
  Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.For details, please know the Return Rolicy.
  Q: How long is the warranty？
  A： Product Warranty: We offer a three-year warranty for our products(excluding bulbs）.
  Within 3 years, if there are any issues or questions about the product, please contact us at email@example.com. with pictures and videos of the problems, you are having. We will reply to the emails within 12 hours, and provide our solutions for the issues you are having.
  If you have any other questions, please contact us：
  Phone:+1 (302) 525-1810
  Service Hours : Mon-Sat 9 am to 5 pm PST