text: We have a 30-day exchange policy. If 31 calendar days or more have passed since your item was purchased, we cannot offer a return, exchange, or refund. Sales of holiday and seasonal items are final.
  To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Refunds due will be processed after the returned item is received by our staff.
  We offer no-cost exchanges only for items that are defective or damaged before delivery. If you need to exchange an item for the same product, please contact us at email@example.com before returning the item. You will be responsible for shipping charges for items exchanged due to incorrect size.
  *Send returns/exchanges to:
  Project K-9 Hero
  309 Bear Pen Rd
  Whitwell, TN 37397
  You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from your refund. Depending on where you live, the time it might take for your exchanged product to reach you may vary. While we strive to correct shipping address errors, we cannot guarantee it in every case. If your item is lost or delayed due to an incorrect shipping address, you are responsible for any associated shipping charges or lost item fees.
  If you are return-shipping an item worth over $75, please consider using a trackable service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  All cryptocurrency donations made via The Giving Block are non refundable. We are not able to give refunds if you changed your mind, sent the wrong cryptocurrency or made the wrong decision. No goods, services or airdrops will be offered in exchange for cryptocurrency donations.