text: We process orders daily, Monday to Friday.
  Collect instore (Leeds Museum) Collect within 7 days |
  UK Standard - 3-5 Working Days | £3.95 FREE on orders over £60 |
  UK Express - 1-2 Working Days |
  UK Express - 1-2 Working Days - AGE CHECK For full-size replicas (Swords, Gimli's Axe, Gandalf Staff) |
  Shipping costs will be calculated at checkout based on destination and weight. Please see the international section below for further detail and updates on US Tariffs and EU GPSR. |
  Please ensure that someone is available at the delivery address to receive your order. Any undelivered or uncollected parcels will be returned to sender. We will automatically issue a refund for all products once they have been received back at the museum, however, shipping is non-refundable.
  Age Check - 18+
  All sales of replicas and alcohol require age verification. You will be asked for proof of age at point of delivery.
  Collect in store
  - Collections can be made from the shop at Royal Armouries Museum, Leeds during opening hours.
  - You will be notified via email once your order is ready for collection.
  - Once you receive this notification, we will hold your order for 30 days.
  - Please bring your order confirmation and ID that matches the name on the order.
  - Limited short stay, road-side parking is available on Clarence Road or Citipark operate the nearby Leeds Dock multi-storey car park. Please note that parking charges may apply.
  EU and GPSR
  25/03/2025 - We are currently unable to ship to countries within the EU or Northern Ireland until further notice. Please accept our apologies for any inconvenienced caused. Please check back for updates as we work to rectify this issue.
  05/04/2025 - Please note, there is now a 10% baseline tariff on imports from the UK
  Please be advised that you are responsible for any import duty that may be charged on delivery of your order. If you are unsure, we advise you to check with your own customs and excise department before placing an order.
  The estimated delivery time for Europe, USA and Canada is 7-10 working days and 10-14 working days for rest of the world, however this is not guaranteed.
  Please note that some products are not available to ship outside of the UK. A full list can be found on the Restricted Items page. Orders placed with a non-UK delivery address that include a restricted item may be subject to cancellation and a refund will be issued. If you are unsure, please contact us before ordering.
  All items in orders containing a pre-order product will be shipped together when the pre-order product is available for dispatch. Please check the pre-order product page for further updates.
  You can find all the ways to contact us on our Contact Us page