text: We issue partial refunds for a variety of reasons. You may receive a partial refund for the following reasons:
  - Return was received damaged
  - Late orders or lost orders
  - $25 return fee deducted for each Ruggable Rug item returned
  - A post-purchase discount was applied to your order
  To receive a full refund, the original item MUST be in new condition and returned without:
  - Pet dander or fur
  - Dirt or grass stains
  - Signs of wear, washing, or improper care
  - Damage or stains
  All returned items are thoroughly inspected, and any item(s) returned in a condition deemed as no longer sellable will not be refunded. For additional information regarding our Returns Policy, see our Return Policy article.
  In addition, the returned item(s) must be shipped back in the original packaging or similar packaging to prevent item(s) from damage while in transport. For additional questions regarding your partial refund, please reach out to our Customer Care Team.