text: Please note: The personnalisation of an item requires additional processing time. Please allow approximately 2 - 4 additional business days for delivery of your order. In addition, personalized items, including TUMI Accents, cannot be returned or exchanged online or in store.
  If you are not satisfied with a product that you have purchased, you may return it within 30 days of delivery for a full refund of the purchase price, minus the shipping, packaging, gift boxing, and other additional charges where applicable.
  Please note: Monogrammed and personalized items, including TUMI Accents, cannot be returned.