text: Uniquely personalised gifts, books and stationery, made in Devon.
  Since 2008 we have been creating handmade gifts, made to order and personalised with your details to make each one unique. Working with talented illustrators and craftsmen in our studios by the coast in Barnstaple, North Devon, we create bespoke gifts to capture your special memories, in art, stone, books and homeware.
  Our illustrations of houses and pets are drawn by hand and printed with block colours for a cool, contemporary look. We print and frame typographic Art prints using Epson archival inks, perfect for every gift occasion. We engrave natural river pebbles, slate and terracotta, print stationery and personalised super soft cushions. Our range of award winning personalised children’s books, printed with our gorgeous illustrations and your own unique story make perfect gifts from little ones to Mummy, Daddy and Grandparents.
  Our range of engraved slates, pebbles and trivets can be found at our second shop Letterfest Engraving at notonthehighstreet.com/letterfestengraving
  We are incredibly proud of over twelve thousand positive reviews, and have been awarded Creative Business of the year 2011, Best Customer Service 2012, Best Children’s Gift 2016 for our Daddy and Me Book, and were shortlisted for Gift of the Year 2015 for our Wedding Venue Illustration.
  We produce everything to order, so please contact us if you have a bespoke request.
  James Reader, Owner, Letterfest
  UK SHIPPING - Your package will be posted tracked post which will be with you within 2 working days after dispatch (please note production times on our products vary - please check individual timesacles on product pages) Royal Mail cannot guarantee times due to busy volumes - the delivery date on the product page is an estimated date not guaranteed.
  INTERNATIONAL SHIPPING - Your package will be posted using international airmail using Airsure where available or International Signed for. Shipping to Europe takes approximately 3-5 business days. Shipping to the US takes approximately 7-10 business days. Shipping to Australia takes 2-3 weeks.
  EXPRESS SHIPPING - we post using Royal Mail Next Day which is guaranteed delivery the next working day. Saturday Gauranteed delivery also available.
  If you are ordering an item for a special occassion, please leave plenty of time as the timings above are only approximate and parcels can take longer.
  Please see notonthehighstreet.com's delivery policy.
  Please see notonthehighstreet.com's returns policy.
  Vicarage Lawn, Barnstaple, North Devon, EX32 7BN, GB
  Terms and Conditions
  Letterfest shall deliver the goods as specified. The customer shall provide payment for the goods prior to despatch.
  Descriptions and specifications - Whilst every effort is made to ensure colours displayed are a close representation, slight variations in the actual goods may occur. As all of our items are made by hand, small variances may occur in each finished article.
  Pebbles - Due to the nature of stone, each pebble is slightly different. They are various sizes (on average about 7cm), shapes (oval -ish!) and colours (shades of plum-grey and white). Please note this is a natural product, so pebbles will vary in size, colour, shape and texture. We think this is part of their charm as each one is unique, but please be aware that the photograph is an example only and your stone will be different. Shapes can be irregular and there are sometimes marks and fissures that occur naturally in the stone. I’ve sourced the stones from a quarry in the UK that specializes in landscaping and water features. As we engrave each pebble individually, the size of the text or image sometimes varies according to the size of pebble. Occasionally, when pebbles knock together, they leave small white marks on the surface - this is superficial and can be removed with a damp cloth.
  Cancellation - if we have already started your order and you wish to cancel we may not be able to offer a full refund. Contact us and we will let you know where it is in the production process. We offer digital proofs for our illustrations. If a customer wishes to cancel after a proof has been sent, a charge of £15 will be made to go towards the artist's time, or we can make amends to the drawing until the customer is happy.
  Shipping - The price shown as PnP includes the cost of packaging and the post (by first class Royal Mail)
  Damages - Although every effort is made in trying to get your parcel to you in perfect condition, sometimes damages do occur. You must let us know within 48 hours of receipt of your item if it has been damaged in transit. Wherever possible please email images of the damage via the NOTHS customer enquiry system so we can investigate with our courier. We will send a replacement of damaged goods immediately.
  Duties and local taxes - Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country.
  Liability - Nothing in this agreement affects the statutory rights of a consumer. Subject thereto all representations, warranties, guarantees and conditions express or implied, statutory or otherwise are expressly excluded and Letterfest does not accept liability for loss, damage, or injury howsoever arising. Letterfest's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Letterfest to the customer.
  Please see notonthehighstreet.com's terms & conditions.
  Registered VAT No.: 869580368