text: Refunds and returns
  Requests must be made within 7 days of purchase.
  We are not required to provide a refund or replacement if you change your mind.
  But you can choose a refund or exchange if an item has a major problem. This includes when the item:
  Please keep your proof of purchase (your invoice).
  Office of Fair Trading
  13 QGOV (13 74 68) www.qld.gov.au/fairtrading