text: Frequently Asked Questions
  FREQUENTLY ASKED QUESTIONS
  1. WHICH COUNTRY ARE YOUR PRODUCTS MANUFACTURED?
  All our products are manufactured in the United Kingdom.
  2. WHERE ARE ORDERS DISPATCHED FROM?
  We process and dispatch all orders from the United Kingdom.
  3. HOW QUICKLY DO YOU PROCESS AND SHIP ORDERS?
  All orders that we receive before 3pm on Monday - Friday will be processed and dispatched that very day.
  4. WHAT PAYMENT METHODS DO YOU ACCEPT?
  We accept payments here on our website from credit/debit cards as well as PayPal. You can alternatively pay via Cheque.
  5. HOW LONG DOES DELIVERY TAKE?
  All UK orders are dispatched using Royal Mail's First Class delivery service who aim to deliver the next working day, including Saturdays. Orders within Europe are dispatched using Royal Mail's International Standard delivery service taking approximately 3 - 5 days. Orders from the rest of the world also use Royal Mail's International Standard delivery service taking approximately 5 - 7 days.
  6. HOW MUCH DOES SHIPPING COST?
  Shipping is £1.00 (or equivalent exchange rate) no matter where you are or how many packets of stickers you order.
  7. IS IT SAFE TO PAY ON YOUR WEBSITE?
  Security is something we take extremely seriously here at Toilet Marksman. All information is encrypted using SSL. The presence of a green padlock in your web browser address bar indicates that the transaction will be secure. Moreover, if you choose to pay with a debit or credit card, we do not save or store your card information for increased safety.
  8. CAN I RETURN MY ORDER?
  Yes, of course. If you are not completely satisfied with your order you can return your item and we will refund your money. Simply use the contact form here on our website and our customer service team will be in touch straight away.
  9. CAN I PAY BY CHEQUE?
  Yes. This is a common request, especially by schools and it's no problem if you'd like to pay by cheque. Please use the contact form on our website to let us know you'd like to make an order and pay this way and we'll create the order for you.
  This document was last updated on January 24, 2023.