text: Please note that we reserve the right to refuse any order you place with us for any reason. For more information, visit our policies page by clicking this link: https://bijouterieavo.com/pages/our-policies
  We have a 15-day exchange policy, which means you have 15 business days after receiving your item to request an exchange.
  To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.
  To start an exchange, you can contact us at firstname.lastname@example.org. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
  You can always contact us for any return questions at email@example.com.
  Damages and issues
  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  Exceptions / non-returnable items
  Unfortunately, we cannot accept returns on sale items or gift cards.
  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Contact us if you wish to process the exchange right away: firstname.lastname@example.org.
  We will notify you once we’ve received and inspected your return, and let you know if the exchange was approved or not. For your return to be approved, the item shipped to you following purchase and fulfillment must either be defective or different from the item ordered. If approved, you’ll be automatically refunded on your original payment method after the receipt of the item in the same condition as received by the consumer. Please remember it can take some time for your bank or credit card company to process and post the refund. Shipping company damages are not covered and will result in a denial of the refund request. If the wrong item has been sent, we reserve ourselves the right to file an obligatory return by sending out a prepaid shipping label. The item in question must always be in the same condition as received by the consumer.