text: Opal water softeners provide scale-free water for residential use. Softened water does not produce limescale, meaning their are no more build ups of scale around faucets and shower-heads. Softened water also increases the effectiveness and lifespan of appliances such as dishwashers and washing machines. Heating bills can also be reduced due to a lack of scale build up in pipework and within your boiler.
  - Designed and built in the UK, with patented USA Clack Valves.
  - Stylish and ergonomic, designed specifically for modern living.
  - Luxurious, giving silky smooth water for the whole house, large or small. It makes showers and baths a pleasurable experience.
  - Efficient and carbon neutral reducing your energy costs with no cost to the planet. Reducing your needs for detergents and other cleaning products.
  - Kind on clothes, laundry feels fresher with only a fraction of detergent used.
  - Save you money on energy bills
  - Eliminate expensive maintenance bills
  |Opal Model PB230CI
  |6 Litre Cabinet Softener Unit
  |8 Litre Cabinet Softener Unit
  |Clack 1" Metered Softener Valve
  |Clack 1" Metered Softener Valve
  |Litres between regeneration cycles (at 300pm hardness)
  |Average no. of days between regenerations*
  |Salt Usage per regeneration
  *Based on a household of 4 people using 160 litres/person using water with 300ppm hardness
  If your query is related to an existing order please email in with your order number in the subject line. If you have a new residential enquiry please consult the online guides before calling as they may answer your question.
  The delivery information page is divided into 1. Specific and 2. General delivery information below.1. Specific Delivery Information relating to product lines
  - Small items dispatched daily with RM24 ~85% arriving next day
  - Large items (UK made) typically 5 - 15 working days (Parcelforce/APC etc)
  - 1,000 litre compact underground rainwater tank
  - 250 litre Prestige large Plant Pot style planter Grey
  - SAR40-TOP2 Wastewater Lifting station
  - 250 litre Classic Slim Wall Water butt
  - Green Roof sedum tray - pre planted option
  We're a Manchester based company and ship to the UK at our standard rates. Please get in touch requesting the delivery surcharge value if you are based in the Highlands or a UK island.
  We no longer support ordering from the EU and Northern Ireland through the website. We can support ad hoc orders with limited liability.
  Our design and Prestige range is available in the Netherlands, Ireland, Belgium, France, Germany, through our distributors.
  Stock items will be dispatched on the day of order, if ordered before 1pm.
  Letters are sent 1st class.
  Parcels <2kg are shipped with Royal Mail 24 Tracked with the following target delivery times.
  Guaranteed delivery can be arranged by advance agreement. This agreement is back to back with the courier and we will not be liable for any delays as per our terms.
  A loss/replacement can only be pursued in line with the target delivery times of the courier or once the courier accept loss.
  Bulky items (and pallet deliveries) are dispatched within 2-15 working days. We will request a contact number if this has not been provided at checkout.
  Some items are made to order (bespoke) and details are given on the listing for dispatch times. If for any reason we anticipate a delay on our normal dispatch time we will contact you to let you know.
  Occasionally there are delays. We shall not be liable for any direct or indirect losses, costs, damages or expenses incurred by you or any other person for any delays in delivery.
  Missed deliveries where attempted delivery has been made usually result in re-deliveries the following day. The customer is responsible for organising re deliveries by contacting the courier direct.
  Parcels/deliveries can only be "left out" if the delivering company allows that option. Parcelforce, for example, do not allow a parcel to be "left out".
  We are an environment centric business and as such we try to minimise our waste. Our packaging is usually recycled and/or recyclable and we make efficient use of packaging to minimise wastage.
  Covid delivery updates between 12.3.20 and 11.1.21 21 have been archived here.