text: We're confident the gift you send will delight your recipient. Once the item is processed for shipping, cancellations, exchanges or refunds will be entertained depending on the issue with the item. Should an item within the gift set arrive damaged, we'll happily replace the item at our expense.
  If you have a concern with your order, please reach out to us by email at email@example.com or text (866) 400-0929 within 90 days upon delivery of the item.
  We’re happy to review any concerns you have and help with a solution. Our customer service reps are fully trained, and ready to solve your problems quickly and efficiently as possible. You can also call 866-902-7260.