text: Do I have to pay for customs charges on my orders?
  Unfortunately, Bikerz Kingdom is unable to determine what customs charges may be applied to overseas shipments. All customs charges (if any) are
  applied at the discretion of the carrier and local laws. All customs charges will be payable by the customer and will not be covered by Bikerz Kingdom. For more in depth information, we would suggest contacting
  your local customs office
  What if I have not received my order?
  If an item from your
  order is yet to arrive, please be patient; some of our items are made to order and can take up to 15 days for dispatch, if this is the case you will be notified by email.
  Please check your email for order updates or feel free to contact us at firstname.lastname@example.org for an update on the status of an order.
  If your item has still not arrived or has gone missing you may file claims for damaged and/or missing contents immediately, but no later than 25 days from the date of dispatch.
  How can I pay for my order?
  Bikerz Kingdom has got your back! We accept the following payment cards:
  Visa, Visa Debit and MasterCard. We also accept PayPal payments, Amazon pay, Google pay and Apple pay.
  Is it safe to order online?
  You can rest assured that shopping with Bikerz Kingdom is safe. We use the most up to date security systems and
  encryption software to ensure your personal details such as name, address and
  bank details are kept safe and secure.
  Can I make changes to my order?
  If you need to make changes please contact us as soon as possible before your order is fulfilled.
  If your order has already been fulfilled it is not possible to change it.
  Products such as t-shirts and graphic kits are made to order and unfortunately and be changed after the order has been placed.
  What should I do if I receive an incorrect or faulty item?
  We are sorry to hear that you have received an incorrect or
  faulty item. Please send us a message at email@example.com with your order number, the name/product code of the item you were supposed to receive and any further details. We will be in touch within 3 business days to resolve your issue.
  Can I exchange an item?
  Unfortunately, we are currently unable to process exchanges.
  You can return your item to us and place a new order to receive the item of your choice. Please see our returns policy and follow this process.