text: To ensure a smooth shopping experience, please note that some items, such as larger sized products, may require special packaging. Due to limitations in Shopify's shipping calculator, the shipping cost for these items may not be accurate at checkout. If this happens, we will contact you to confirm the correct shipping charge before shipping your order.
  If your order arrives damaged or there are shipping discrepancies, please email us at firstname.lastname@example.org within 14 days of the delivery date. We request you to retain all original packaging until the issue is resolved.
  For full details on our shipping & return policy, click here.