text: I just wanted to express my thanks to you for being so helpful in my dealings with you.
  At a time when our previous supplier didn't have the goods we needed in stock and advised they wouldn't have them in any more, I looked up your site and placed my order with you.
  The goods arrived in full and within the three working days promised.
  Since then, when I needed to order more products, I went to your site and ordered from you.
  Thank you for your excellent service.
  R. Watt - 28 Dec 12