text: Due to the made-to-order nature of each Family Rule, we can not provide a refund unless there is a fault with the product.
  If you would like to make an amendment to your order please email us within 48 hours of placing an order. After this point refunds/compensation will only be given if the ruler is faulty or damaged upon delivery as long as you have signed for you parcel as damaged when it arrived.
  Please do get in touch if you have any queries - we are always very happy to help where possible.
  Our full Returns & Refund policy forms part of the Terms & Conditions
  accepted at purchase.