- How are we measuring the effectiveness of training initiatives?
- Strategies for using data collection and analytics to identify trends in learning behaviors, track performance, and pinpoint areas where further investment is needed
- Identifying areas that require investment for building robust data-collection policies, tools, and training
- How can we create smarter training plans that are tailored specifically to our employees’ needs?
- Assessing learning experiences quickly according to the changing industry trends or dynamic markets
Chief Learning Officer
Jeff is Chief Learning Officer at Bristol Myers Squibb (BMS), overseeing the company’s learning and leadership strategy and execution. Jeff believes we have a special responsibility in the healthcare sector to stay on the cutting-edge – our skills, capabilities and performance directly translate to the medicines and therapies we deliver for our patients.
Prior to BMS, Jeff led learning, organization development and talent teams at Medtronic and Deloitte. At Medtronic, Jeff led learning and development evolution and supported the company’s multi-year culture change journey. At Deloitte, Jeff oversaw various functions including executive development, leadership development and performance management and related talent practices. Earlier in his career, Jeff advised Fortune 100 companies in the pharmaceutical and entertainment sector on human capital matters.
Jeff has a M.A. in Social-Organizational Psychology from Columbia University, and a B.A. in Psychology and French from Susquehanna University, where he served as a Presidential Fellow and was a member of the Honors program.
Jeff regularly speaks on topics related to talent, learning and innovation – having shared the stage with leading academics, NFL coaches and prominent educators. Jeff’s work has also been featured in publications such as People & Strategy and Harvard Business Review. Jeff’s professional affiliations include the Society for Industrial-Organizational Psychology (SIOP).
Jeff is engaged in community service, having recently served on the board of Heights Philadelphia, a leading non-profit focused on college success, economic mobility and workforce success.
Jeff lives in the Philadelphia area with his wife and two school-aged daughters.
Global Head of Learning
Shannon leads the Global Competence Development & Learning Organization at IKEA (Ingka Group), the leader in building sustainable life at home. Her organization is responsible for developing the global strategy for learning, competence development, skills, job architecture, and learning technology across 30 countries and 177,000 co-workers. With over 20 years in talent management, she has a strong background in supporting retail, digital, and corporate teams in talent acquisition, succession, learning, skills, and development. Shannon is passionate about delivering talent management programs that create equity for frontline employees, enhance leadership, and help teams achieve strategic goals.
Senior Principal, Talent Strategy
At Guild, Stephanie collaborates with leaders and executive decision-makers at Fortune 500 companies to cultivate strategic partnerships and implement premier educational programs. Her role involves coaching leaders on stakeholder alignment, change management planning, and crafting compelling business cases. Currently, she is spearheading an innovative initiative to revolutionize how Guild—and the industry at large—assesses the value and impact of skilling programs.
Before joining Guild, Stephanie accumulated 12 years of experience in HR strategy and transformation, global talent management, and organizational development. With a background in Industrial and Organizational Psychology, she excels at leveraging data-driven insights, cutting-edge technologies, and best practices to enhance organizational performance, culture, and engagement.
Stephanie has a track record of successfully leading large-scale, global initiatives that have significantly improved employee experience and performance. Her previous roles include impactful positions at Walmart, IndigoAg, and as Head of HR Strategy & Transformation at Tyson Foods, where she notably led the Guild partnership from inception to launch. She thrives on collaborating with cross-functional teams, driving transformational change, and delivering results that make a meaningful impact.