Temporary Evening Circulation Supervisor
Requisition Number: 61900
Location: Boulder Colorado
Employment Type: Temporary Staff
Schedule: Full Time
Posting Close Date: 09-Feb-2025
Colorado Law encourages applications for the Evening Circulation Supervisor! This role provides user-centered customer service and assistance at William A. Wise Law Library. This position works closely with other services partners to ensure consistent service and collaborates to improve practices as needed. This position supervises student employees and the circulation desk during evening and weekend operational hours. This position operates independently for significant work periods and can exibly address sophisticated issues within the scope of the Library Circulation Policy.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
Who We Are
The William A. Wise Law Library provides a collaborative environment for faculty and students to access legal resources in all formats, and expertise in using them.
We are an engaged, diverse, and inclusive community of students, faculty, staff, and alumni who help one another succeed. Our selective admissions process keeps our student body small, enabling our faculty, staff, alumni, and community to invest deeply in each student's success. Because we take our responsibility to educate and train future lawyers very seriously, our curriculum, research centers, and experiential learning opportunities are designed to prepare students for success in today's changing legal environment.
What Your Key Responsibilities Will Be
Circulation Desk Customer Service:
- Staff the William A. Wise circulation desk in-person.
- Provide general patron services: circulation, printing, scanning, materials access, (using stacks, microform machines, etc.), and appropriate referrals
- Assist with other library services and routine patron account needs (study rooms, reserves, etc.)
- Resolve common customer service issues and provide appropriate solutions to non-standard patron issues and inquiries.
- Independently use job knowledge to derive solutions to non-standard patron issues and problems.
Library Support Services:
- Supervise and work with Access Services.
- Will update any practices and documentation librarians have evaluated for current library services, procedures and practices.
- Serve as evening & weekend site liaison for the Assistant Director for Facilities and Operations.
- Stay current with any changes in library procedures.
Evening Circulation Supervision:
- Provide on-site support during weekend and evening operational hours, subject to change as per seasonal needs
- Work closely with the Access Services Librarian to ensure successful student worker scheduling and collaboration
- Identify potential scheduling challenges with circulation desk coverage and make suggestions for long-term solutions. Independently resolves short-term staffing needs.
- Hire circulation desk student employees.
- Train student personnel in circulation procedures and policies.
- Supervise student personnel for weekend and evening hours.
- Work closely with the Access Services Librarian to provide feedback on students and training needs.
Collection Processing and Maintenance:
- Collaborate with the Access Services Librarian to supervise student employees and develop processes in collection management projects.
- Initiate and undertake routine collection management processes within the William A. Wise Law Library.
What You Should Know
- The ability to work on-site in the evenings is required; remote work is not an option. The typical schedule is Sunday - Thursday, from 2:30 PM to 10:30 PM.
- Hours and days may vary based on the library schedule.
What We Can Offer
The hire rate for this position is $18.00 - $22.00 per hour.
Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave.
Be resourceful. Be supportive. Be Boulder.
What We Require
- Two (2) years of proven experience in a role related to the work assigned to this position
- A combination of related education and/or proven experience in an occupation related to the work assigned equal to 2 years may substitute
What You Will Need
- Excellent customer service and communication skills
- Ability to advocate and cultivate an environment of belonging
- Experience working harmoniously with a team, as well as independently
- Ability to produce work that is consistent and accurate
- Proficiency in Microsoft Excel and Word
- Well-developed research skills
- Ability to tackle problems
- Proven attention to detail
To apply, please submit the following materials:
- A current resume.
- A cover letter that briefly describes how your background and experience align with this position.
We may request references at a later time.
Please apply by February 9, 2025 or consideration.
Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Temporary-Evening-Circulation-Supervisor/61900
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