I like the SNIP model which stands for specific, neutral, immediate, and practical for feedback. I think it reflects a strong communication and conversation that definitly lead to positive growth
Active listening is very important and being able to read the depths of understanding is something I plan to implement and be more mindful of.
The Listening Process - Sense, Interpret, Evaluate, Remember, Respond.
Constructive Feedback and thinking before speaking, also to keep any personal biases out of the feedback
This has been a wonderful refresher on active listening, body language and positive feedback. It is good to take a step back as a counselor or coach and assess yourself to ensure you are using these tools and ideas effectively.
I've learned that a nonjudgmental and active listening style will encourage rather than discourage students. In the future, I will apply useful frameworks like OPUS and GROW to assist in coaching.
Listening is key with career coaching. Listen to what the student is saying and not saying. Make sure that we are acknowledging their concerns be restating what was said so that they know that we paying attention to them and hear them. This will build trust and allow them to come to us when they need help.
I've learned from this module that active listening comes in handy when offering constructive feedback. Without empathetically listening, you are unable give any feedback whatsoever because it will not be constructive at that point.
In this module, I learned the importance of active listening and successful coaching integrates feedback and not judgement and creates a safe and trusting modality for ongoing professional partnership.
I've worked with counselors or case managers who are "burned out" and have forgotten these important skills. I will need to work on helping them step back to avoid the temptation to provide "destructive feedback" or being judgemental. This module will help guide me (and them) in the process of reflecting on this skill.
I appreciate the reminders on listening and feedback skills, which have been effective throughout my career. Today, I plan to work with case workers, dealing with adult learners with significant personal challenges. This section on active listening and constructive feedback will be provide me concrete guidelines to help them improve their interpersonal and communication skills.
Comment on Rex Mounce's post: I appreciate sharing your practical experience in working with adult learners. Kudos for your efforts to improve. We all continue to grow :)
Active listening is essential to making students feel that they are being heard. By making students feel like they are being heard and understood, you build better relationships and will have a better working alliance with those students.
Reflective listening enhances rapport building and also assists in addressing the needs and concerns of students.
It's been two days since this Uvalde shooting. One of our students, who is a work study, lost someone at the horrific event. The reason i bring this up is because I relied on what I learned here about becoming a better listener. So many times I try to provide feedback but this was not one of those cases.
I believe we all have been empathetic listeners but until now I didn't know what it was or that it had this name. I focused on only listening, making connections with the student and sharing their feelings.
I learned about the SNIP model which stands for specific, neutral, immediate, and practical for feedback. I think it reflects a strong conversation aimed at providing positive growth.
The GROW model is a good way to help the student become more confident in their descirion making skills. We want to encourage, motivate and guide the student to make confident informed decision on their own behalf versus pushing them into an idea. While providing feedback this can either help with your connection with the student or hinder. As a CSA, one must be very mindful of their own self and how they come across. Find out what matters to the student and go from there. Help them identify any obstacles and develop solutions or ways to overcome those obstacles in relation to what their goals are.
This module reminds us that career coaching is…all about the students! The reality is this work is at its best when we keep the focus on our students and guide them to maintain their voice and ownership of the process and the outcomes. I am starting a “career club” so to speak at my HS to help juniors & seniors figure out what their best step is after HS. The GROW Model is one that I feel would be effective in this work.
I learned that it is important to hear the students out listen carefully and think about what or how you are going to respond.
This section is very Rogarian meaning that, much of what I have read in this section has to do with "lessoning the conflict" or "reducing the conflict". Most of the learners I work with are adult. The program which I work in is Trucking. Adult students are significantly more sensitive to conflict, and are easily put off by insensitive dialog or any notion of lack of concern on the part of the instructor or my position as placement coordinator.
Areas which I have personally struggled have been my confidence and my patience. I try to be unjudgemental but I often fail. My confidence in that, at times I feel as though I have no clue as to how to be a successful placement coordinator. I have mostly relied on my technique on how I instruct. I rely on the simple fact that I care. I truly do care if the student succeeds. Yet, structure and organizational skills are needed.
The GROW method and SNIP methods will be used to help me get organized, and keep better track of each student. Up till now, I have relied on the student volunteering information and not being proactive in coaching the student. I feel as though I am severely resrticted due to time constraints and other outside Departmental situations that I cannot control.
Teaching myself to be a better listener - improve my organizational skills - taking a proactive role in coaching the student - being positive and helpful. Be a instrument of inspiration as opposed to a tool of torture.
What I took away from this section was the importance and characteristics of "active listening', 'the GROW Model' and how to give constructive feedback. From the time that I was a little girl, I understood how powerful the tongue was, how it could speak life or death into any situation. Becoming an active listener lets me know that sometimes a person just needs to communicate themselves and work through situations without solutions or judgement. Construcitve feedback allows students to learn, improve or grow for themselves.