Admitted students can access university resources once they convert their JOINid to a UTORid. The UTORid is a digital credential at the University, used to access University systems and resources. The UTORid provides access to various services, including UTmail+, Quercus, library resources, online article databases, Microsoft365 applications including Word, Excel, PowerPoint, Outlook, OneNote and Skype, UT Zoom Pro, WiFi on campus and more.
Students are required to retrieve their personal TCard once they arrive on campus. The TCard is a physical identification/credential for on-campus purposes. It includes the student’s photo, UTORid, student number or personnel number, and a barcode. Data from/on the card is used to verify/grant access to relevant services and facilities like libraries, athletic facilities, exams, meal plans, printing services and more.
Students of the University of Toronto are eligible for UT Mail+. This email and calendar service is activated alongside the UTORid. Students receive all communications from the Department, the School of Graduate Studies and the University of Toronto through it. Students will receive access to UT Mail+ upon activating their UTORID. Students may activate their official University of Toronto email address by logging into UT Mail+.
Policy on Official Correspondence with Students
Under University Policy, students are required to maintain a University based email account (i.e., ending in mail.utoronto.ca), record it in ACORN, and regularly check for messages. That account may be forwarded to another personal account, but it is the University account to which the University will send official correspondence.
Note: It is your responsibility to ensure that your email address, mailing/permanent address, and telephone numbers are up to date at all times.
OISE and SGS Resources for New Students
Students should also review the following:
OISE is a large graduate faculty. Unlike most ‘graduate units’ across the university (which is SGS lingo for an academic department), OISE has its own Registrar’s Office and Student Experience (ROSE). While most graduate students at U of T will go to SGS for services, OISE students are able to receive these services in-house at OISE. With this in mind, when navigating the U of T graduate landscape, we recommend starting with LHAE and OISE material first and then proceeding to SGS as a secondary step. If you very find yourself confused or struggle navigating university services, please don't hesitate to reach out to the LHAE Graduate Liaison Office (Doctoral Students: firstname.lastname@example.org; Masters Students: email@example.com). We are happy to provide guidance, direction, and support