Wolfies Swim School
1 location plus seasonal contract work with Rice University
300 – 450 swimmers, with seasonal swing, 11-12 instructors
Owner, Cindy Wolf Meador
Wolfies met daily challenges with its existing software. It really was a confusing mess that lacked centralized data management and organizational tools that the staff needed. And when issues arose – which was often – customer support just didn’t come through. Wolfies also still used some old-school processes that didn’t allow for any type of process efficiencies.
Wolfies’ referral to Jackrabbit was a random suggestion from an Apple Store associate. Since then nothing about the solution has been random. In fact, it is the software that office manager Leigh Harper attributes with the staff’s recent organizational improvements. Easy scheduling within Jackrabbit has improved time management for staff and automatic payment processing has given Leigh complete control over cash flow and collections. Jackrabbit centralizes everything in one spot so finding information and accomplishing tasks is quicker and easier than ever before.
Jackrabbit gives Wolfies a professional edge. Parents have more confidence in the school’s processes and information and they enjoy seeing all of the details of their account in a user-friendly and useful portal that is available to them 24/7.
JACKRABBIT ADDED VALUE
Jackrabbit provides Wolfies Swim School with the structure and organization that was missing with its previous software. Simply being able to create records and have a history for reference has changed the confidence staff has in answering parents’ questions.
“Jackrabbit implements standardization and centralization into our operations and then allows us the flexibility to modify items to fit unique details about our school.” – Cindy Meador Wolf | Wolfies Swim School
“Jackrabbit has given us amazing tools for keeping ourselves organized. We can now track everything we do and all of the transactions that take place. We can easily provide accurate information without scurrying around to multiple applications and notebooks to piece together details. The speed and accuracy makes our staff and our customers happy.” — Leigh Harper | Wolfies Swim School
Photo Credit: Wolfies Swim School