<https://blog.ventanaresearch.com/2016/02/01/customer-experience-in-2016-infuses-new-digital-technologies>
<http://www.w3.org/1999/02/22-rdf-syntax-ns#type>
<https://blog.ventanaresearch.com/2016/02/01/customer-experience-in-2016-infuses-new-digital-technologies>