<https://texasleansixsigma.com/using-lss-to-improve-customer-service-a-case-study-by-eric-thompson/>
<http://schema.org/name>
"Using LSS to Improve Customer Service: A Case Study by Eric Thompson - Texas Lean Six Sigma"
<https://texasleansixsigma.com/using-lss-to-improve-customer-service-a-case-study-by-eric-thompson/>