<https://texasleansixsigma.com/using-lss-to-improve-customer-service-a-case-study-by-eric-thompson/>
<http://schema.org/potentialAction>
_:n76dd23c8e1484f4ea84251b538dc0496xb0
<https://texasleansixsigma.com/using-lss-to-improve-customer-service-a-case-study-by-eric-thompson/>