_:nfe410e2ec3f54f91ac5ad885bf99fc4axb0
<http://schema.org/description>
"Here&#39;s mistake number 1 that call center newbies make when assisting customers over the phone. This contains 4 mock call recordings to illustrate how this..."
<https://stepify.tech/video/cz_s8CI3p00/1-mistake-call-center-newbies-make-when-taking-calls>