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"Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:Excellent: The body may have very light micro-scratches which you wouldn’t see with normal use. As for the screen, there might be some really light signs of use, but you wouldn’t notice them when you’re actually using it. Good: The body will have some light scratches, or it might have a small dent or two. As for the screen, there might be some light signs of use, but you wouldn’t notice them when you’re actually using it.Fair: The body will have some slightly deeper scratches, or it might have a dent or two. As for the screen, there may be some light scratches that are slightly visible when the device is on."
<https://loop-mobile.ie/products/iphone-11-pro-256gb-space-grey-unlocked-2>