_:n016a799acafc4122af65bfda85cc5da2xb1
<http://schema.org/text>
"We have a requirement to read information about the contact center which is maintained in the Avaya CMS database. I wanted to check with the broader forum if someone has implemented direct JDBC connectivity to read information into Pega from the Avaya CMS database."
<https://support.pega.com/question/avaya-cms-database-connection-pega>