<https://community.fxtec.com/topic/3499-complaint-problem-how-long/#comment-60371>
<http://schema.org/text>
"I'm not sure this is true if you have a service ticket, those emails that have an incident number and have the directions to type any further information/reply above the line.  Both in December 2020 and currently (Nov and Dec), it has never taken more than 2 weeks for them to reply. \n \n\n\n\t \n "
<https://community.fxtec.com/topic/3499-complaint-problem-how-long/?tab=comments#comment-60378>