_:n3aa72d03a8f34054bcb5e52a3fc58fb3xb0
<http://schema.org/description>
"&lt;p&gt;WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africaï¿½s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.&lt;/p&gt; &lt;p&gt;&lt;p&gt;&lt;strong&gt;Job Objective&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Provide field/sales support, resolve incidents, and assigned problems, install, maintain and manage network equipment.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Key Duties &amp;amp; Responsibilities:&amp;nbsp;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;1st Level 24/7 field support, escalation / on-call&lt;/li&gt; &lt;li&gt;Proactive monitoring of equipment &amp;amp; facilities&lt;/li&gt; &lt;li&gt;Network installation, testing &amp;amp; commissioning, bringing into service, integration Cross connects &amp;amp; jumping&lt;/li&gt; &lt;li&gt;Maintain records, inventory and spares&lt;/li&gt; &lt;li&gt;Receive equipment, bench test, storage and RMA return handling&lt;/li&gt; &lt;li&gt;Incident and problem resolution as directed by NOC / TAC&lt;/li&gt; &lt;li&gt;Provide Service Desk / NOC / NMC cover during an Emergency / Disaster Recovery event&lt;/li&gt; &lt;li&gt;Assist Service Manager as directed&lt;/li&gt; &lt;li&gt;Assist with technical shareholder support / shareholder consultancy and sales support&lt;/li&gt; &lt;li&gt;Assist with network equipment vendor management&lt;/li&gt; &lt;li&gt;Assist with network quality and performance management&lt;/li&gt; &lt;li&gt;Assist with creation of ad hoc reports as needed&lt;/li&gt; &lt;li&gt;Assist other departments and lead and report on projects as requested by the Programme Manager&lt;/li&gt; &lt;li&gt;Adhere to all company policies and procedures&lt;/li&gt; &lt;li&gt;Provide both pre-sales and post-sales support to the customers for good customer management and retention&lt;/li&gt; &lt;li&gt;Make technical presentations and demonstrations to the WIOCC customers&lt;/li&gt; &lt;li&gt;Provide training and product support for the technical teams&lt;/li&gt; &lt;li&gt;Implementation of agreed sales strategies in the market of Nigeria&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Minimum Qualifications:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Bachelor&amp;rsquo;s degree or equivalent work experience in a technical field&lt;/li&gt; &lt;li&gt;Technical certifications CCNA or JNCIA desirable or equivalent&lt;/li&gt; &lt;li&gt;Qualifications in Sales will be an added advantage&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Experience &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Requires technical experience in telecom industry including data centre installations&lt;/li&gt; &lt;li&gt;Requires technical experience in telecom industry including data centre installations&lt;/li&gt; &lt;li&gt;Knowledge of platforms including OTN, DWDM, SDH, Data Ethernet, IP/MPLS, OSPF, BGP.&lt;/li&gt; &lt;li&gt;Knowledge in supporting transmission and switching equipment from leading manufacturers. i.e., Mikrotik, Juniper, Tejas Networks etc.&lt;/li&gt; &lt;li&gt;Experience working with AC and DC power as well as PSU/rectifier units&lt;/li&gt; &lt;li&gt;Ability to share knowledge and coach other members&lt;/li&gt; &lt;li&gt;Effective written and verbal communications skills&lt;/li&gt; &lt;li&gt;Excellent communications and soft skills, including ability to listen to and summarize and concisely share key information with clients&lt;/li&gt; &lt;li&gt;Must use B/OSS tools effectively to record information accurately and concisely in a timely manner&lt;/li&gt; &lt;li&gt;Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment&lt;/li&gt; &lt;li&gt;Demonstrate technical knowledge in telecommunications with commercial acumen&lt;/li&gt; &lt;li&gt;Demonstrate a clear sense of urgency and respond to client requests in a timely and accurate fashion&lt;/li&gt; &lt;li&gt;Willingness to travel extensively within West African countries such as Nigeria/Ghana/Benin and work in a global team of professionals&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Attributes&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Client focused, relationship builder&lt;/li&gt; &lt;li&gt;Integrity, honest with high ethical standards&lt;/li&gt; &lt;li&gt;Boundless, passionate, and flexible&lt;/li&gt; &lt;li&gt;Personal excellence, accuracy, and attention to detail&lt;/li&gt; &lt;li&gt;Collaborative, achieve results through teamwork and partnerships&lt;/li&gt; &lt;li&gt;Strong analytical skills and able to collate and interpret data from various sources&lt;/li&gt; &lt;li&gt;Good English language communicator with a natural aptitude for dealing with people&lt;/li&gt; &lt;li&gt;Excellent network diagnostic and problem-solving skills&lt;/li&gt; &lt;/ul&gt;&lt;/p&gt;"
<https://www.techtalentzone.com/job/field-engineer-at-wiocc-nigeria-limited>