_:ndeddfe31cb244ab3bc5e58f6753f2446xb0
<http://schema.org/text>
"Summary: We currently have about 70 categories, including 10 parent categories. This is a long list for employee's to scroll through. Is there a way to either: 1) Show employees only the parent category, and then allow the agent to select the correct child category after the SR has been created and assigned to the correct…"
<https://community.oracle.com/customerconnect/discussion/713507/how-to-handle-60-categories>