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"I'm having the same issue.\n\nHey girl I think I'm having the same issue as you, how did you word your email to support because I feel like they aren't understanding that the payment verification email is going to my old email address instead of the updated one?\n\nOh no sorry! I told them exactly what I said here and attached screenshots. And then clarified each time they sent me an irrelevant automated reply. But to be honest I didn’t make any progress until I posted here… I probably emailed them  a dozen times. But as soon as I posted here the problem was resolved. \n\nGood luck!!"
<https://www.ambercutie.com/forums/threads/can%E2%80%99t-receive-payments-due-to-website-glitch-customer-support-is-not-helping-with-the-issue-it%E2%80%99s-been-months-please-help.53371/>