<https://www.ambercutie.com/forums/threads/can%E2%80%99t-receive-payments-due-to-website-glitch-customer-support-is-not-helping-with-the-issue-it%E2%80%99s-been-months-please-help.53371/>
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"I changed my email associated w my CB account because I was no longer able to access my original email address. My new email address is verified and I confirmed this with support. \n\nEvery time I try to update my info for ACH payments, CB sends a verification # to my old email address. Despite me verifying my new email & setting up 2FA on my cell phone. \n\nI’ve exchanged nearly a dozen emails with support but they are not helpful at all. It seems like I’m just getting automated messages with a link or tutorial how to update payout info. \n\nIt’s been 3 months and i cannot access any of the money I’ve earned in that time. Payments are going to my old checking account & being returned bc it’s closed. \n\nThank god this is not my day job or I would be screwed. \n\nI guess my question is, does anyone know how to reach a real person with CB customer support? I have no idea how to resolve this issue. In the past I’ve had really quick and easy experience with CB support, but now I’m waiting days between emails and each reply seems like it’s automated. Then they close the ticket so I have to start the process over again. wtf?\n\nAny advice? I literally don’t know what else to try 🤷‍♀️"
<https://www.ambercutie.com/forums/threads/can%E2%80%99t-receive-payments-due-to-website-glitch-customer-support-is-not-helping-with-the-issue-it%E2%80%99s-been-months-please-help.53371/>