_:n9e33498b9c8f4a6ab4a4520fe5923297xb0
<http://schema.org/description>
"Just started using Change in SCSM with Cireson, have used SCSM for help desk tickets for over a year. When some approvers click on the 'Approve' or 'Reject' link in an approval email, the action should open a new email, but some have a browser open instead. Is this a file association issue? Here is the link from one of the…"
<https://community.cireson.com/discussion/3677/approval-email-link-opens-a-browser-not-a-new-email-for-some-users-why>