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<http://schema.org/description>
"&lt;p&gt;Resumen del empleo&lt;/p&gt;  &amp;lt;p&amp;gt;MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad en casa. Más información: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.&amp;lt;/p&amp;gt;  &lt;p&gt;MathWorks staff enjoy a hybrid work model of home-office and in-office days.&lt;/p&gt;  &lt;p&gt;Join a dynamic IT Support team and apply your skills to support the daily computing needs of MathWorks staff. You will engage with end-users via phone, chat, e-mail, and Intranet and perform problem determination remotely as well as at users’ on-campus workstations.&lt;/p&gt;  &lt;p&gt;Expand your IT knowledge by participating in projects and working with different areas of the organization to prepare for your next career step at MathWorks.&lt;/p&gt; &lt;p&gt;MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.&lt;/p&gt;    &lt;p&gt;Responsabilidades&lt;/p&gt;   &lt;ul&gt;  &lt;li&gt;Install, configure, and troubleshoot computer systems and applications including desktops, laptops, network equipment, operating systems, desktop software and enterprise applications&lt;/li&gt;  &lt;li&gt;Support online, on-premise, and off-site meetings and events&lt;/li&gt;  &lt;li&gt;Set up and manage common-area systems such as conference room AV equipment, recording and broadcast systems, digital signage&lt;/li&gt;  &lt;li&gt;Resolve help tickets accurately and in a timely manner. Adhere to SLAs and group practices.&lt;/li&gt;  &lt;li&gt;Collaborate with team members and with other IT groups to resolve complex issues&lt;/li&gt;  &lt;li&gt;Perform project work as assigned, e.g., document solutions, develop guidelines, investigate persistent problems, automate routine tasks&lt;/li&gt;  &lt;/ul&gt;        &lt;p&gt;Cualificaciones&lt;/p&gt;       &lt;p&gt;&lt;ul&gt; &lt;li&gt;A bachelor&#39;s degree is required.&lt;/li&gt;  &lt;li&gt;Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.&lt;/li&gt;  &lt;li&gt;Visa sponsorship will not be provided for this position.&lt;/li&gt;  &lt;/ul&gt;&lt;/p&gt;          &lt;p&gt;Cualificaciones adicionales&lt;/p&gt;         &lt;ul&gt;  &lt;li&gt;BS/BA Degree in Computer Science, Computer Engineering, Information Systems or equivalent&lt;/li&gt;  &lt;li&gt;2-3 years of IT support, including experience with networked PC equipment&lt;/li&gt;  &lt;li&gt;Proficiency with Operating Systems and desktop software including the Microsoft ecosystem&lt;/li&gt;  &lt;li&gt;Knowledge of networking principles, topology, and protocols&lt;/li&gt;  &lt;li&gt;Customer focus and dedication to customer satisfaction&lt;/li&gt;  &lt;li&gt;UNIX, Linux, Mac, SharePoint, Webex, AV knowledge a plus.&lt;/li&gt;  &lt;/ul&gt; "
<https://la.mathworks.com/company/jobs/opportunities/28069-desktop-support-technician?keywords=&location%5B%5D=&page=0&posting_team_id%5B%5D=22&posting_team_id%5B%5D=12&posting_team_id%5B%5D=12&posting_team_id%5B%5D=3&posting_team_id%5B%5D=8&posting_team_id%5B%5D=4>