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"Suma PN, Director - HR, Otis IndiaWhile most of us are not really sure what to pursue in our careers, Suma PN was quite positive about doing something related to People&rsquo;s Function from the very beginning. Suma is currently working as Director - HR at Otis India and has around 30 years of work experience.When she started her career as an HR Professional, HR as a profession was just evolving. At that time, business and workforce were seen as the two different ends of the spectrum.In an exclusive interaction with ETHRWorld, Suma shared that she did her Masters in Business Administration in Marketing and Human Resources. Having a sense of both these fields, she was able to make an impact and bring Human Resources and Business together.&ldquo;People like us, who have been associated with the Human Resources function for a long time, got a great opportunity to work with the business and make an impact in the organisation. The important thing was that we were able to create a seat for the HR function at the decision-making table. That&rsquo;s the difference people like me were able to create over the last many years,&rdquo; said Suma.Commenting upon the special efforts which were required to make this revolution in the HR function, Suma highlighted that the skill sets of people have widened today and it has made a lot of difference. &ldquo;The way Human Resource professionals communicate, adapt and influence the key stakeholders has brought about lot of change,&rdquo; she said.Dynamic changes in HR over the yearsOver the years, Suma significantly learned how to turn challenges into opportunities and work hard on them.She said, &ldquo;I believe that life is much bigger. So, while the results and goals are important, it's more important to take your team along.&rdquo;Talking about her long journey, she said she now focuses on things which matter more to the people she is responsible for and to the business.Over the years, each success and setback has prepared Suma for the next big challenge. She feels that over the time, she was able to gain wisdom, empathy and maturity to lead complex situations.A challenge to remember!Suma feels that when there is success, one cherishes every moment. However, the one which always remains in the memories are the situation, which has not gone so well.&ldquo;So, one of the situations I remember is, at the very early stage of my career, I burned my fingers in a tricky situation. We were hosting an event with international dignitaries and I could not influence certain members in the cross functional team, which resulted in a non-desirable outcome. So, that was a personal trigger,&rdquo; she said.&ldquo;Deep analysis of the incident and situation taught me a lot about the aspects of work life, and I learned how to get the work done even when one does not have complete control over the overall situation or outcome,&rdquo; added Suma.Mentors and Advice which helped SumaSuma said that she was fortunate enough to get a mentor quite early in her life.&ldquo;My mentor was able to show me the mirror and the things which I'm good at and the things which I needed to work on. This helped me focus a lot on my development. Though, at some point of time, it wasn't easy to take, but then when somebody's holding the mirror to you, you know, you need to work on those areas. And that is how my 30 years journey has been. That&rsquo;s an add-on advantage, when you get a mentor pretty early in your professional life,&rdquo; she said.Suma said that her strength comes from self-conviction, doing and practising things which she sincerely believes in.She advised that all the young professionals, should be able to identify a mentor with whom they are able to connect and discuss. The person should be the one who is not going to judge you, listen to you and ask the relevant questions for you to think through and dwell.Read alsoHere&rsquo;s why this HR Leader believes that sports can teach a lot to HR Professionals!Human Resources accidentally happened to this HR Leader!HR function is the heart of any organisation: Rekha KKThis HR leader&rsquo;s ways to unwind and handle never ending emails"
<https://hr.economictimes.indiatimes.com/news/trends/leadership/while-the-results-and-goals-are-important-its-more-important-to-take-your-team-along-suma-pn-director-hr-otis-india/93065339>