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"Norbert Cartagena has over 20 years of experience as a writer. He’s currently the Senior Manager of Technical Documentation at a medical software and services provider. He’s an avid cyclist, would live in a library or bookstore if he could, and will gladly talk your ear off about books, films, music, and audio gear."
<https://www.madcapsoftware.com/blog/how-to-create-online-learning-content/>