<https://line6.com/support/topic/53482-serious-helix-282-bug-christmas-researchupdated/#comment-320739>
<http://schema.org/text>
"I had some down hours with my gear... and although I consider this minor, I do think it's a bug. Some day this bug might effect me and others! Therefore I try to lend a hand in helping to isolate the problem. That's how this community works and I am very sorry to hear that you want to give up! \n \n\n\n\t \n \n\n\n\tLet me keep trying! \n \n\n\n\t \n \n\n\n\tHow were your editing your preset that Line 6 sent you? \n \n\n\n\t\n\t\tOn the unit\n\t \n\t\n\t\tIn Helix Native\n\t \n\t\n\t\tThrough HX Edit\n\t \n\n\n\n\tIME: Whenever I encounter odd behavior with presets/snaps/settings it is when I edit with HX Edit. However, I am well aware that HX Edit is nothing more than an interface for the unit, and it is dependent on a solid USB connection and subject to communications errors. Whenever I do my editing in Native... or on the unit itself - I have never had an issue. \n \n"
<https://line6.com/support/topic/53482-serious-helix-282-bug-christmas-researchupdated/#comment-320704>