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"Slide 1 The Hertfordshire Micro Market Project Increasing local choices by helping people to set up and run micro care and support servicesTracy AhernHertfordshire Micro Market Coordinator 1Introducing the Hertfordshire Micro Market ProjectThis project is being run until August 2013 by Community Catalysts in partnership with Hertfordshire County Council It is helping local people to set up very smallcare and support servicesWe call these local people micro providers This will help make personalisation happen so that peoplewho need care or support have more things to choose from Things covered in this presentationWhat a micro provider is What micro providers do The kind of people that become micro providers Things that are good about micro providers Problems that micro providers can have How the Micro Market Project helps micro providers Finding out about themicro providers we are working with What a micro provider isProvider of a very small care or support service 5 or less paid workers or volunteers Completely independent and doesnt belongto a larger organisation May be run on a self-employed basis small business or community venture Some may be offered at no cost and others willbe paid for by peoples personal budgets or own money What micro providers do Each micro provider is different They offer different services in different ways to different people Some micro providers work with people with a learning disability Other micro providers work with people with a physical disability older people or people with mental health needs What micro providers doA few examples of the sorts of services set up by micro providers 1-1 care or support Opportunities to take part in leisure or sporting activities A chance to meet Opportunities to learnfriends new skills such as farming The kind of people that become micro providersPeople who are passionate about giving the right care or supportand who want to do it on a very small basis People who become micro providers might include :People who have worked in social care Family members of people who may have needed care or support People who may have care or support needs themselves 7Things that are good about micro providersThey want to make a real difference to the lives of the people they support They have a very personal interest in how the service is delivered Things that are good about micro providers They work with very small numbers of people They know each person very personally and what they like and dont like really well They work flexibly in a very personal and individual way They put each person at the centre of things Things that are good about micro providers A micro provider is their own boss People can give their own ideas about what they want to do A micro provider doesnt have to ask management if it is ok to do it Things that are good about micro providersEach micro provider is uniquejust like each person they work with They can come up with newways of doing things that noone else has thought of Problems for micro providersThere can be a lot of standards and rules to follow Micro providers can be very isolated It can be hard for them to find things outand to let people know about what they can do All of this can make it very hard for someone to set up a micro service 12Help from the Hertfordshire Micro Market ProjectThe Micro Market Project is here to help micro providers We give them the recognition advice andinformation that they need We are helping more of these services to set up This means people who need some extra help or support have more chance of getting the kind of help they want 13How the Micro Market Project helps micro providersOne person to contact for individual help Help with ideas for new services Help to understand personalisation Help with marketing opportunities 14How the micro market project helps micro providersHelp to fix and solve problems Help to find organisations that can offerexpert advice Help to find training How the Micro Market Project helps micro providersHelp for micro providers to support one another Letting people know the good things about micro services Working with the County Council to helpreduce barriers Finding out about the micro providers we are working with We regularly send an updated list to a wide range of organisations and peoplewho are in contact with people who may be interested in using services that are offered by micro providers We are also helping micro providers to register on the new eMarketplace  17Any QuestionsTracy AhernHertfordshire Micro Market Coordinatortracyahern@communitycatalystscoukTelephone: 07584 211 756"
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