<https://forums.malwarebytes.com/topic/174688-need-help-to-remove-a-program/#comment-999437>
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"Hello and welcome,  P2P/Piracy Warning:     Please open Malwarebytes Anti-Malware.    On the Settings tab &gt; Detection and Protection sub tab, Detection Options, tick the box \"Scan for rootkits\".\n  Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware\n  Click on the Scan tab, then click on Scan Now &gt;&gt; . If an update is available, click the Update Now button.\n  A Threat Scan will begin.\n  With some infections, you may or may not see this message box.          'Could not load DDA driver'\n  Click 'Yes' to this message, to allow the driver to load after a restart.\n  Allow the computer to restart. Continue with the rest of these instructions.\n  When the scan is complete, click Apply Actions.\n  Wait for the prompt to restart the computer to appear, then click on Yes.\n  After the restart once you are back at your desktop, open MBAM once more.    To get the log from Malwarebytes do the following:    Click on the History tab &gt; Application Logs.\n  Double click on the scan log which shows the Date and time of the scan just performed.\n  Click Export  &gt; From export you have three options:    Copy to Clipboard - if seleted right click to your reply and select \"Paste\" log will be pasted to your reply   Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend \"Desktop\" then attach to reply   XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend \"Desktop\" then attach to reply\n  Please use \"Copy to Clipboard, then Right click to your reply &gt; select \"Paste\" that will copy the log to your reply…     Next,    Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page)    The file will be randomly named\n  Reboot to safe mode\n  Run Dr Web\n  Tick the I agree box and select continue\n  Click select objects for scanning    Tick all boxes as shown\n  Click the wrench and select automatically apply actions to threats     Press start scan\n  The scan will now commence     Once the scan has finished click open report &lt;&lt;&lt;--- Do not miss this step     A notepad will open\n  Select File &gt; Save as..\n  Save it to your desktop    This log will be excessive,  Attach it to your next reply…   Next,   Run FRST one more time, ensure all boxes are checkmarked under \"Whitelist\" but only Addition.txt and Shortcut.txt under \"Optional scan\" Select scan, when done post the new logs....   Let me see those logs, also give an update on any remaining issues or concerns...   Thank you,   Kevin... "
<https://forums.malwarebytes.com/topic/174688-need-help-to-remove-a-program/>