<https://community.gonitro.com/topic/15957-activation-help/#comment-44743>
<http://schema.org/text>
"Hello @Carrie Hoffman\n \n\n\n\tThank you for your message - I can help you out.\n \n\n\n\tFirst, please uninstall Nitro completely from your machine.\n \n\n\n\tThen get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads\n \n\n\n\tAfter installation, you can activate by opening Nitro, click on the Help tab &gt; About Nitro Pro &gt; Activate and enter your serial number.\n \n\n\n\tI hope this helps. Let me know if you require anything else. \n\t \n \n"
<https://community.gonitro.com/topic/15957-activation-help/>