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"Our customers are at the heart of everything we do, so it’s important that we protect all of them – especially those who are most vulnerable.\nWe follow FCA guidance and have robust processes in place to ensure that the proceeds from maturing Child Trust Funds held by vulnerable customers go to the right person.\nWhere a young person is unable to manage their own affairs, they will need extra support from their parent or guardian and we would ask that you get in touch with us so that we can help you. We’ll look at each situation on a case by case basis and will do our very best make the process as smooth as possible for you.\nFor further information please telephone <a href='tel:03332205067'>0333 2205067</a>"
<https://www.onefamily.com/child-trust-fund/faqs/>