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"At the end of a 4-day immersive leadership program for senior managers, energy in the room was high. Everybody was excited about heading back to work with new approaches, tools and commitments to being the best leaders possible. Only a few hours later at the airport, I spotted John, one of the participants, at the check-in counter. He was in the midst of a heated argument with a member of the airline staff. His flight had been canceled while he needed to urgently get home to his family. John’..."
<https://www.stretch-the-edge.com/single-post/2017/06/29/great-leadership-is-a-way-of-being>