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"The first process to answer the question that you are writing about is to carefully read the purchase agreement that you presumably entered into when you acquired the puppy that unfortunately passed away soon after you acquired it. The purchase agreement controls the obligations owed to you by the pet store and vice versa in the absence of conflicting state law.Possibly a veterinarian may have seen your puppy before it passed away and may have an opinion as to cause of death. If so, possibly the puppy purchased was not as healthy as the pet store claims where you would be entitled to a full refund.Although&nbsp;the pet store is willing to provide you with a new dog, the dog is different that the one you picked out. I would simply advise the pet store that since it is offering another dog in place of the one you had, you are not ready to get another animal at this point and simply request the refund of your money.&nbsp;"
<https://staging.freeadvice.com/legal/i-bought-a-puppy-from-pet-95070/>