_:na1bfbce2052a4a4396aa831bac6ea45cxb64
<http://schema.org/reviewBody>
"Patrick was great and the car was as depicted. I didn't rate it 4/5 stars because 5 for me means it was exceptional but my overall first experience with Turo was just okay. The car was a bit rundown and smelled faintly of smoke when the AC was on, which was all the time, as it's Phoenix. For the same price or $5 dollars more per day, I usually get a car in better condition from a rental company, that doesn't rattle at stop signs and make odd noises. \n\nUpon return, guests are expected to clean the interior by vacuuming the car. Although I understand why, being in the desert, with a regular rental company, this isn't something that is requested, and I'd prefer not to do this when on vacation and renting an already rundown car. Also, the steps, instructions, and notifications were a bit much and you usually don't have to deal with that when renting a car traditionally. Not a big problem but I think I prefer the simplicity of a regular rental company. This is no fault of Patrick, more a reflection of Turo.\n\nAlso, we tried to add another driver and kept requesting Turo to send an email to the driver but they never received it. So I was stuck driving the whole trip. They don't make the process of sharing trips or adding drivers easy. Turo just has too many steps.\n\nLastly, we were capped at 400 miles, and typically, I've found my traditional rentals don't cap me if I stay in-state. \n\nI probably won't rent from Turo again anytime soon as I didn't see the value in what was being offered over a traditional car rental company. However, if you are renting from Turo, Patrick is a great person to rent from. \n"
<https://turo.com/us/en/car-rental/united-states/phoenix-az/toyota/yaris/486511>