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<http://schema.org/description>
"&nbsp; Customer Experience Management LinkedIn group. FAQ: Is my NPS or CSAT score any good? Welcome to the 59th edition of my customer strategy newsletter. The five topics this week are: Now managing the Customer Experience Management group on LinkedIn Some thoughts on whether a particular NPS or CSAT score is good or not Latest blog posts [&hellip;]"
<https://customerstrategy.net/tag/journey-mapping/>