_:nd03442fd7f4648f9bffbc37f625a98a0xb0
<http://schema.org/Description>
"<p><font size=\"5\"><strong><span style=\"color: rgb(0, 176, 240)\">Service Designer</span></strong></font></p><p>&nbsp;</p><p><font size=\"3\"><strong>eDreams ODIGEO</strong>, the world’s largest online travel company in the flights sector and the largest publicly traded European e-commerce company by profitability, with more than 17 million customers in 45 countries worldwide. With five well-known brands; Opodo, GO Voyages, eDreams, Travellink and Liligo, the company offers the best deals on regular flights, charters, low-cost airlines, hotels, cruises, car rentals, holiday packages and travel insurance to its clients.</font></p><p><font size=\"3\">&nbsp;</font></p><p><font size=\"3\">We’re looking for a highly creative and motivated <strong>Service Designer</strong>, with experience in designing and applying best in class UX Research methodologies for <strong>Web and eCommerce</strong> to join our Product Design team. As a Service Designer at eDreams Odigeo you will use your design &amp; research skillset to create meaningful and memorable experiences that delight our customers and drive profit to the business. You’ll work closely with other Product Designers, the Product Design Team Leads, the UX Research team, UX Writers and the Director of Product Design &amp; User Research while collaborating with various stakeholders and Product Owners. The ideal candidate would be able not only to be the user advocate but also to be able to make the right balance between the user and the business needs in every stage of the design process till the final output. You’ll also use your technical expertise, design &amp; research know-how to help our team communicate more fluidly and rapidly. </font></p><p><font size=\"3\"><br>Our Product Design team is one of the largest in Spain, and we’re continuing to grow with a multi-disciplined team of Product Designers, UX Researchers, Principal Design System and UX Engineers.&nbsp; We have moved to a newly refurbished office that’s centrally located in Barcelona. We have a UX lab that supports our ability to apply a customer-focused and data-oriented approach to our overall process. We’re a fun-loving Product Design team who’s passionate about many things, including learning, sharing knowledge, innovation, and best-in-class user experience.</font></p><p><font size=\"3\"><br>We conceptualise and design the experience of our digital products and evolve our product strategy by having a customer and data-centric approach. Our Product &amp; Service Designers work embedded in multiple product teams, working closely with Product Owners, UX Researchers UX Writers and Developers.</font></p><p><font size=\"3\">&nbsp;</font></p><p><font size=\"3\"><strong>Key Responsibilities:</strong></font></p><ul><li><font size=\"3\">Create engaging, easy-to-use design solutions that address business and user needs.<br></font></li><li><font size=\"3\">Plan and execute user-centred qualitative and quantitative design research, including identifying user needs, goals, tasks and workflow modelling.<br></font></li><li><font size=\"3\">Produce actionable recommendations, present them alongside the outcomes of the studies, and follow up on their implementation.<br></font></li><li><font size=\"3\">Leverage research insights (both qualitative and quantitative), trends, and best practices to recommend and influence the product experience. Connect design decisions to desired business goals and outcomes.&nbsp;<br></font></li><li><font size=\"3\">Contribute to high-level strategic decisions with the rest of the product team&nbsp;<br></font></li><li><font size=\"3\">Participate in user research activities and usability studies to be able to iterate design solutions based on customer data.<br></font></li><li><font size=\"3\">Lead and facilitate brainstorming sessions and workshops with multi-disciplinary teams during the early stages of product ideation.<br></font></li><li><font size=\"3\">Embrace collaborative approaches to design. Work closely with product management, user research and engineers throughout design, development and implementation cycles.<br></font></li><li><font size=\"3\">Produce concept models, journey maps, interaction flows, wireframes, interactive prototypes and mock-ups<br></font></li><li><font size=\"3\">Produce pixel-perfect production assets and design specifications and work with engineers to implement design solutions.&nbsp;<br></font></li><li><font size=\"3\">Present your design work to peers and partners with exceptional presentation, communication and negotiation skills.&nbsp;<br></font></li><li><font size=\"3\">Give and solicit feedback from other designers in order to continually raise our bar for quality.<br></font></li><li><font size=\"3\">Drive Product Design vision in alignment with product roadmaps.</font></li></ul><p><font size=\"3\">&nbsp;</font></p><p><font size=\"3\"><strong>Required qualifications:</strong></font></p><ul><li><font size=\"3\">Minimum 3 to 5 years professional Service Design experience with UX / Product Design Research, both evaluative and generative.<br></font></li><li><font size=\"3\">Degree in Cognitive Psychology, Human-Computer Interaction, Human Factors, Sociology, Anthropology, or other undergraduate programs that include research methods and statistics as part of the core degree. Or equivalent practical experience.&nbsp;<br></font></li><li><font size=\"3\">A track record of conducting usability studies (testing both products and working prototypes as well as static designs), RITE (rapid iterative testing and evaluation), benchmarking studies, participatory design sessions, and user surveys.<br></font></li><li><font size=\"3\">Experience in designing for eCommerce platforms across all platforms<br></font></li><li><font size=\"3\">Solid knowledge of Figma<br></font></li><li><font size=\"3\">Demonstrated experience using analytics data to inform design decisions<br></font></li><li><font size=\"3\">Strong organizational skills<br></font></li><li><font size=\"3\">Strong presentation skills with the ability to speak to and defend your decision making yet be able to have open, direct and respectful conversations to ensure we reach the best possible design solutions as a team<br></font></li><li><font size=\"3\">Understanding of complex e-commerce businesses, preferably with travel industry experience<br></font></li><li><font size=\"3\">An online portfolio or samples of work demonstrating your Service Design skills&nbsp;<br></font></li><li><font size=\"3\">English speaker with good written, verbal, and presentation abilities<br></font></li><li><font size=\"3\">Team player with a positive attitude and sense of humour</font></li></ul><p><font size=\"3\">&nbsp;</font></p><p><font size=\"3\"><strong>What do we offer:</strong></font></p><ul><li><font size=\"3\">Safe environment during COVID times: Onboarding and daily work can be done 100% remote.<br></font></li><li><font size=\"3\">A free eDreams Prime subscription&nbsp;to benefit from significant discounts on your travels,<br></font></li><li><font size=\"3\">Competitive compensation package&nbsp;with an attractive bonus structure,<br></font><span style=\"font-size: medium\"></span></li><li><span style=\"font-size: medium\">Excellent environment for continuous&nbsp;growth and learning:&nbsp;with our Learning &amp; Development programs, you will have access to tech talks, internal soft skills and technical skills training, language lessons, external events and industry conferences,</span></li><li><font size=\"3\">Free subscription to&nbsp;O'Reilly Online Learning,<br></font></li><li><font size=\"3\">Fast-track career development: with our unique programs, you are always working towards the next step on your career path,<br></font></li><li><font size=\"3\">We also have for you a&nbsp;Ticket Restaurant benefit&nbsp;&amp; unlimited beverages and coffee&nbsp;for free&nbsp;at the office (with many types of milk alternatives) because we like our eDOers happy and healthy<br></font></li><li><font size=\"3\">A phenomenal lifestyle and work-life-balance,<br></font></li><li><font size=\"3\">New to the city? We also offer great&nbsp;relocation packages,<br></font></li><li><font size=\"3\">Additional prizes and awards&nbsp;for a variety of team and individual achievements,<br></font></li><li><font size=\"3\">Fun at work: at eDreams ODIGEO, work and fun go hand in hand!</font></li></ul><p><font size=\"3\">… And the opportunity to work in a dynamic, dedicated, fun and passionate team of professionals. We journey together!<br><br>Come fly with us and join us now.<br><br><em>eDreams ODIGEO&nbsp;under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo –is an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.</em></font></p>"
<https://odigeo.csod.com/ux/ats/careersite/2/home/requisition/1055?c=odigeo>