<https://forums.tcm.com/topic/144373-daily-dose-8-cooling-our-heels-opening-scene-from-the-lady-vanishes/page/7/#comment-1535379>
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"​1. The music makes the scene cheerful and lighthearted, if not a little chaotic, and the tone of the folk music makes the chaos funny rather than stressful - the obnoxious cuckoo clock, the multitasking owner on the phone, trying to give instructions in different languages - it makes for a comedic beginning. \n  \n​2. Caldicott and Charters are characters that give comedic commentary to the situations at hand, such as ridiculing the women that walk in and are given special treatment. Like another commenter said, they are like an old married couple and just add some more depth to the story with their side issues and bickering.  \n  \n​3. Iris is clearly the star from the moment she walks into the room. Boris, who was about to address Caldicott and Charters, immediately ignores them and practically runs to greet Iris and her friends. The whole room stares as she is lead to a room without having to register, and Boris says yes to their every wish. He doesn't even mind when she corrects his English, and their ascension up the stairs establishes their prominence and status in the scene. "
<https://forums.tcm.com/topic/144373-daily-dose-8-cooling-our-heels-opening-scene-from-the-lady-vanishes/page/7/>