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"Lack of compassion and understanding. This is one of the worst responses you can get from family or friends when you are sick or injured. Compassion and understanding – and Medicare approval – are what you want and expect when you go to your provider for treatment.\nOne of the medical directors at Aetna in Southern California has just been uncovered as every Medicare patient’s worst nightmare. Dr. Jay Ken linuma, who was director from March 2012 to February 2015, has admitted under oath that he made decisions about coverage without ever reading patients’ records.\nThis came to light when Aetna was sued by a 23-year-old college student with a rare immune disease. According to an article in Forbes, Gillen Washington claimed he was denied coverage for intravenous immunoglobulin (IVIG) four years before. He charged “breach of contract and bad faith,” a charge that Aetna denied, saying Washington did not “comply with their request for blood infusion.\n........"
<https://medicareonvideo.com/medicare-alphabet/>