_:n6f84c574b33042648ee813aa95cd56e6xb47
<http://schema.org/reviewBody>
"Preordered two items from them.  My order was confirmed within a day, but a few days later I was informed that one of the items would be on backorder for several weeks.  I elected to cancel my entire order (which may only be done over the phone and they appear to only have one operator for the online store) and take my business elsewhere.  I was told that my order was correctly cancelled, but a few days later I received a shipping confirmation for the other item.  Took me a while to get through to their operator.  Their phone system didn't put me on hold, just kicked me to his voicemail which I decided against.  Kept calling back until I spoke to him.  My order's listed as cancelled but that apparently didn't get to the shipping department who sent out my order anyway.  Now I have to go to the hassle of shipping it back to them."
<https://www.resellerratings.com/store/Wherehouse_Music>