_:n2224468823484a1fa3792b87b2495d9bxb0
<http://schema.org/description>
"&lt;h1 align=&quot;center&quot;&gt;&lt;span&gt;JOB DESCRIPTION&lt;/span&gt;&lt;/h1&gt;\n&lt;strong&gt;&lt;u&gt;Position Title&lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;:  Customer Service Representative @ Dallas (Contract Status)&lt;/strong&gt;&lt;br /&gt;\n &lt;br /&gt;\n&lt;strong&gt;&lt;u&gt;Status&lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;:             Contract&lt;/strong&gt;&lt;br /&gt;\n &lt;br /&gt;\n&lt;strong&gt;&lt;u&gt;Reports to&lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;:&lt;/strong&gt;      Loan Administration Supervisor&lt;br /&gt;\n &lt;br /&gt;\n&lt;strong&gt;&lt;u&gt;Qualifications&lt;/u&gt;&lt;/strong&gt;:\n\n&lt;ul&gt;\n\t&lt;li&gt;Familiarity with multi-line telephone system to manage high call volume&lt;/li&gt;\n\t&lt;li&gt;Project a positive and professional image&lt;/li&gt;\n\t&lt;li&gt;Ability to communicate clearly and professionally, both verbally and in writing&lt;/li&gt;\n\t&lt;li&gt;Ability to work with minimal supervision to manage intake of loan applications&lt;/li&gt;\n\t&lt;li&gt;Excellent organizational and time management skills, and attention to detail&lt;/li&gt;\n\t&lt;li&gt;Ability to prioritize and manage multiple tasks&lt;/li&gt;\n\t&lt;li&gt;Computer literate in MS Word, Excel, Outlook&lt;/li&gt;\n\t&lt;li&gt;Bilingual (English/Spanish) fluency REQUIRED&lt;/li&gt;\n\t&lt;li&gt;Working knowledge of LiftFund loan products, loan application, policies and procedures&lt;/li&gt;\n\t&lt;li&gt;High levels of motivation and ability to work independently&lt;/li&gt;\n\t&lt;li&gt;Experience in general office support practices and procedures&lt;/li&gt;\n&lt;/ul&gt;\n &lt;br /&gt;\n&lt;strong&gt;&lt;u&gt;Responsibilities&lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;:&lt;/strong&gt;\n\n&lt;ul&gt;\n\t&lt;li&gt;Answer phones in a professional, courteous manner and provide Lift Fund’s program information&lt;/li&gt;\n\t&lt;li&gt;Greet and direct walk-ins and ascertain reason for visit&lt;/li&gt;\n\t&lt;li&gt;Ability to multi-task (answer phones, create reports, wait on and direct customers, etc.)&lt;/li&gt;\n\t&lt;li&gt;Ability to work independently, with little direction &lt;/li&gt;\n\t&lt;li&gt;Professionally handle incoming inquiries from customers and ensure issues are resolved promptly&lt;/li&gt;\n\t&lt;li&gt;Route calls accordingly&lt;/li&gt;\n\t&lt;li&gt;Maintain office filing and tracking systems&lt;/li&gt;\n\t&lt;li&gt;Order office supplies as needed &lt;/li&gt;\n\t&lt;li&gt;Reply promptly to information emails requests, leads, etc.&lt;/li&gt;\n\t&lt;li&gt;Support Lending Staff&lt;/li&gt;\n\t&lt;li&gt;Support BDOs by providing walk-ins with contact sheet, loan information, loan application and gathering client financial documentation&lt;/li&gt;\n\t&lt;li&gt;Ensure customer privacy, security of client documents and appropriate staff access&lt;/li&gt;\n\t&lt;li&gt;Conduct other duties as assigned&lt;/li&gt;\n&lt;/ul&gt;\n\n&lt;h2&gt;&lt;u&gt;Send cover letter &amp;amp; resume to:&lt;/u&gt;&lt;/h2&gt;\n\n&lt;h2&gt;LiftFund/HR                           &lt;/h2&gt;\n2007 W. Martin St.&lt;br /&gt;\nSan Antonio, TX 78207&lt;br /&gt;\nEmail: jhernandez@liftfund.com&lt;br /&gt;\nWebsite: &lt;a href=&quot;http://www.LiftFund.com&quot;&gt;www.LiftFund.com&lt;/a&gt;&lt;br /&gt;\nFax: 210-533-2940"
<https://liftfund.catsone.com/careers/26173-General/jobs/13663382-Customer-Service-Representative/>