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"I knew I wanted a hot tub. Didn’t know which brand I wanted, but I do believe in you get what you pay for. Atlantic spa is the only place that sells jacuzzi and everyone knows they are one of the best. So that’s where I ended up at. I went there with limited internet knowledge (we all do some research before we invest our money) with a few things in mind. My sells rep was Phoebe. She asked me more questions then I asked her. She wanted me to get the hot tub that was what I needed, not what they wanted to sell. Of course this was primarily based on the amount I wanted to spend and the space I had to use. Nonetheless, this was going to be a large investment between 7-9K depending on what I ended up with. She paired me up with a few different ones to choose from and gave me the different types of water options with each. And I ended up with a hot springs, not the more expensive jacuzzi brand. After a while I made my selection. At this time I didn’t have my HOA approval for a hot tub, nor was my deck built. I put down a deposit and they stored it at there facility without charge for a good 6 weeks. Once everything was done, I had my delivery date set. They don’t sub contract workers. These are their employees. They took extra care moving a 900 pound hot tub without scratching or denting my brand new deck. They aligned it to the way I wanted it. The hot tub also comes with the chemicals needed to balance your water. Never owning a hot tub before, I was confused when I was testing the water. Phoebe helped me out over the phone and explained each chemical to me and what it does and how it works with/against the other chemicals. I just couldn’t it perfectly balanced my self. I visited Atlantic spa again and meet with Phoebe again. She (again) held my hand and walked me through the chemicals. Extremely helpful and knowledgeable!! I went back home, added what I thought was needed and how she explained it, and an hour later, perfect testing strip! When I called to thank her, she was doing what she does, helping another customer. Although I did leave a voice mail. Bottom line, Atlantic Spa has some great products, but more importantly, their customer service is beyond reproach. They go the extra mile to make sure you are satisfied."
<https://www.atlanticspasandbilliards.com/product/sauna-cleaner-1-liter/>