_:n29786106115f4c30888c4902e4303876xb88
<http://schema.org/description>
"This pandemic has provided businesses a chance to transform their approach to customers by integrating online and offline channels and achieve a phygital strategy (one that balances physical and virtual worlds). This will be key for stemming leakages and accelerating sales. While online retail provides actionable data to enhance productivity and boost growth, physical retail offers crucial differentiators (local trust, faster availability, and staff to influence purchases). "
<https://retail.economictimes.indiatimes.com/tag/omni-channel>