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<http://schema.org/reviewBody>
"Whilst I can't comment on the ink quality just yet (although I imagine its just fine) I would like to congratulate and thank the customer service team! I bought my cartridges almost 12m ago but didn't need to use them until recently. When I went to install my cartridges my printer wouldn't accept them. On the off chance I messaged to see if they had any advice, the lady I dealt with had several suggestions and then once I sent her a photo of the message that was displayed she said she knew the issue immediately (something to do with the chip) and sent me new cartridges free of charge the very next day! Thank you so much 👍"
<https://smartink.pro/uk/product/smart-ink-cartridge-replacement-for-hp-903xl-new-chip-4-pack/>