_:n83501dc5dd7c4fd085d3f184adc0f404xb2
<http://schema.org/text>
"Hi @hanajohnson878,I can assure you that the issues you mentioned are not common, nor should they be expected. I’ve asked that your open case with our support team get escalated to a senior agent. You should receive a response from them in the next day or so."
<https://en.community.sonos.com/troubleshooting-228999/so-many-problems-with-the-roam-6858135?postid=16535771>