_:n853d8b824246468bb9d402410edc400bxb153
<http://schema.org/reviewBody>
"I had very wonderful experiences with all IN PERSON Window World representatives who came to my home to sell, measure, and install my new windows. I am incredibly pleased with the quality of the windows and the professionalism and competency of the folks who installed them. The windows are beautiful and they were installed well. I can already feel the difference in my home. However, I had nothing but very difficult communications with the office, who did not call to tell me when my windows arrived at the warehouse after order. Every time I called to check in (they never called me), they would defer my estimated instal by weeks and even months - mounting to finally to almost six months after order (when I was told it would be roughly ten weeks). I understand that the wet weather has caused some delay, but for an estimate to go from ten weeks to many months seems fishy. After asking to speak with a manager and being told that wasn't possible, I spoke with a person in an office in Northern Virginia who supervises the Central Valley location, and he was able to hear my story and told me that my windows had been in for months and that this was most strange. After speaking with him, I received a call the next day to schedule an instal for my windows for the following week. All that said, the process is very clear until the folks who measure your house take your money and leave your home. After that, you may have to call and call to get it done, but in the long run it's absolutely worth it for beautiful product. If the windows were not as good as they are, this would be a one star review at best."
<https://www.windowworldcharlottesville.com/about/press/window-world-celebrates-1000000th-window-sold-in-2015/>