_:n853d8b824246468bb9d402410edc400bxb21
<http://schema.org/reviewBody>
"Service is why I gave them one star. We ordered windows at the end of May and finished the process in the end of September. I was told that Managers do not talk to the customers. On our picked day for install of our sliding glass door, the truck broke down. We had a huge hole in our house to the outside for a week until they had someone able to come put that in. We had two windows ordered wrong. The installation of our window was not straight, so they had to come back to fix it. We didn't have a bathroom for a month because of the bathroom window not being fixed. The gentleman that came told me that it wasn't their fault and we could of done it halfway. (Not realistic) CAKE TOPPER: I was told by the same gentleman that if we didn't give full payment the day they came to fix the window, they were NOT GOING TO HONOR the warranty and threatened to take it away. I personally emailed the Owner of the Company and had to get corporate involved to finally get our windows done. Again, this is ALL CUSTOMER SERVICE. The product itself we have enjoyed. We have done our entire house through them."
<https://www.windowworldcharlottesville.com/about/press/window-world-celebrates-1000000th-window-sold-in-2015/>