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"&lt;div id=\"JobDescriptionContainer\" class=\"tabSection p-std mt-0\" data-brandviews=\"MODULE:n=jobListing-description:eid=35539:jlid=1007341144870\"&gt;\n&lt;div id=\"JobDesc1007341144870\" class=\"css-1yuy9gt ecgq1xb3\"&gt; br{display:none;}.css-58vpdc ul &amp;gt; li{margin-left:0;}.css-58vpdc li{padding:0;}]]&amp;gt;&lt;/p&gt;\n&lt;div class=\"desc css-58vpdc ecgq1xb4\"&gt;\n&lt;div&gt;\n&lt;p&gt;&lt;b&gt;CAHSS/ECA&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;Grade UE04: £20,600 &amp;#8211; £22,847 per annum pro rata.&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;Part time (primarily working semester time September to June, weekly c.a. 24hrs/week during these months)&lt;br /&gt;\n&lt;/b&gt;&lt;br /&gt;\n&lt;b&gt;Open-ended, annualised hours contract equivalent to 0.58FTE&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;The Opportunity:&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;p&gt;We are looking for a Student and Programme Support Assistant to join the ECA Student Administration and Support Service (SASS).\n&lt;/p&gt;\n&lt;p&gt;The post-holder will act as first point of contact for students and staff coming into the Student Support Office, or by contacting us by email. They will provide a basic triage of enquiries, handling and responding to basic enquiries, escalating more complex or unusual enquiries to the SSOs or more senior staff in the team. They will be required to understand key University policies/regulations and apply them using established processes and procedures to deliver student support.\n&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;Your Skills and attributes for success:&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;ul&gt;\n&lt;li&gt;Educate to at least Vocational qualifications (N/SVQ 2/3, ONC or equivalent) plus typically one year’s relevant work experience OR school education to Standard Grade or equivalent plus typically two years’ relevant work experience\n&lt;/li&gt;\n&lt;li&gt;Tactful manner, good communication skills both verbal and written. May need to deal with difficult situations or be first contact for a student in distress.\n&lt;/li&gt;\n&lt;li&gt;Strong attention to detail and high levels of accuracy.\n&lt;/li&gt;\n&lt;li&gt;Ability to follow direction/guidance whether given verbally or in writing via procedure notes, policy documents or guidance from senior SSO/administrative colleagues.\n&lt;/li&gt;\n&lt;li&gt;Understanding of confidentiality requirements and handling of personal information.\n&lt;/li&gt;\n&lt;/ul&gt;\n&lt;p&gt;Click &lt;b&gt;here &lt;/b&gt;for a copy of the full job description &lt;b&gt;. &lt;/b&gt;Please provide your CV as well as a supporting statement with your application.\n&lt;/p&gt;\n&lt;p&gt;&lt;b&gt;As a valued member of our team you can expect:&lt;br /&gt;\n&lt;/b&gt;&lt;/p&gt;\n&lt;p&gt;An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits &lt;b&gt;pension scheme &lt;/b&gt;&lt;b&gt;, &lt;/b&gt;staff discounts, &lt;b&gt;family friendly initiatives &lt;/b&gt;, flexible working and much more. Access our &lt;b&gt;staff benefits page &lt;/b&gt;for further information and use our &lt;b&gt;reward calculator &lt;/b&gt;to find out the total value of pay and benefits provided.&lt;/p&gt;\n&lt;p&gt;The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.\n&lt;/p&gt;\n&lt;p&gt;If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our &lt;b&gt;right to work &lt;/b&gt;webpages.\n&lt;/p&gt;\n&lt;p&gt;The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Tier 2/Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.&lt;/p&gt;\n&lt;/div&gt;\n&lt;p&gt;As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.&lt;br /&gt;\n&lt;/p&gt;\n&lt;div&gt;\n&lt;div&gt;Edinburgh College of Art is a large and diverse school within the University of Edinburgh&amp;#8217;s College of Humanities and Social Science. It is comprised of the Schools of Art, Design, History of Art, Edinburgh School of Architecture and Landscape Architecture and the Reid School of Music.\n&lt;/div&gt;\n&lt;div&gt;&lt;/div&gt;\n&lt;p&gt;&lt;/p&gt;\n&lt;div&gt;Our mission is to promote world-leading critical enquiry across all these subject areas through scholarly research, teaching and creative practice.\n&lt;/div&gt;\n&lt;div&gt;&lt;/div&gt;\n&lt;p&gt;&lt;/p&gt;\n&lt;div&gt;Almost 3,000 students and 300 staff study and work at ECA and we enjoy strong relationships with museums, galleries, archives, practitioners and industry partners in Edinburgh, Scotland, the UK and internationally.\n&lt;/div&gt;\n&lt;div&gt;&lt;/div&gt;\n&lt;p&gt;&lt;/p&gt;\n&lt;div&gt;Edinburgh College of Art is committed to equal and fair treatment of all its employees and in recognition of the positive promotion of diversity and gender equality among staff and students, Athena SWAN granted the Edinburgh College of Art a Bronze Award in 2017.&lt;/div&gt;\n&lt;/div&gt;\n&lt;/div&gt;\n&lt;/div&gt;\n&lt;div class=\"css-t3xrds ecgq1xb2\"&gt;  &lt;/div&gt;\n&lt;/div&gt;\n"
<http://aikanjobs.com/job/university-of-edinburgh-hiring-for-eca-student-and-programme-support-assistant-job-at-edinburgh-scotland-uk/>