<https://community.ig.com/forums/topic/6082-is-spread-betting-for-fools/page/27/#comment-36979>
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"Casey, do you actually, or have you ever actually used the retail platform?  \n\tIt's the worst of all other UK platforms I've used.  I have no connection issues anywhere at all anytime.  I'm online all day either watching Youtube videos or on a night I might be online gaming or streaming video on Netflix.  I've a solid connection to the internet and can confirm no other issues using other platforms.  When I say 'Lagging' I mean the chart doesn't move fluidly while dragging, however, most of the time the 'Volume' candles are missing from the last 10 minutes or so.  I must Refresh the entire page (Chrome-Reload Page) and the chart will update.  I can mouse click to move the chart but nothing happens; it's jumping all over lagging behind my mouse.   As for Mobiles and Tablets suffering dropout, well, it's was my PC that was behind the tablet and it's connected by ethernet directly to router.   \n\tI'm not saying it's the platform, but it's pointing to it right now and it's been like this for me since day1.   That's why I've contacted IG to see if we can find the cause.  \n\tAs for being the only one to report this issue, well, if you go back far enough you can see others commenting on it back when the New platform went Live  2015 I think.  So far as i can see most of you guys don't use Retail platform, so no wonder it's not on your radar.  \n\tIf you can confirm it's fluidity and is On Par with your MT4 charts then I'll need to investigate further.  It's very possible a specific issue to me.\n "
<https://community.ig.com/forums/topic/6082-is-spread-betting-for-fools/page/27/>