_:nbbaf51f046f845d09a7b111ef0b17793xb27
<http://schema.org/text>
"Well, we went to our local ATT store today. The experience continued. The store representative did not care about the ordeal we had been through and said there was nothing she could do for us.My wife and I woke up at 245am est and began to use the Att iOS mobile app. After waiting in que and then having that fail several times we finally went onto the Att website and received confirmation at 400am that our order was placed and would be delivered November 3. Then at 800am I received an email explaining that my order was pending and I had to call. Thad when the nightmare really began. I cannot believe that Att would treat a long time customer this way.Today was the icing on the cake. #shameshame"
<https://forums.att.com/conversations/apple/iphone-x-preorder-cancelled/5df0127cbad5f2f6065ab74f?commentId=5df01ea0bad5f2f60625f053>