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"Milind Apte, SVP - HR, CEAT TyresWith the manufacturing companies marching towards a partial opening of the plants, India’s fourth largest tyre manufacturer, Ceat Tyres is finding it challenging to resume production in full throttle as the majority of migrant workers have moved back to their towns or villages. Milind Apte, SVP - HR, Ceat Tyres, explains how they are tackling the situation and shares his learnings from the present crisis.What kind of learnings are you deriving from the present crisis? How reskilling is helping minimize the impact?In terms of our learnings, first learning is to bring disproportionate attention to your health, both physical and mental. We are in a true VUCA world and the current crisis has only intensified the feeling.The second big learning is Cash is King. Be extremely judicious in terms of your spending and conserve to fight through the difficult times. Third, It's important to reskill yourself constantly. You need to be highly adaptable and be aware of the changes in the ecosystem.Would there be any impact on the key people decisions like hiring, performance review and compensation?We will definitely have some impact on these people processes, but as the situation is quite dynamic, we will still wait and watch how the situation unfolds in the coming days and accordingly will take a call.What are some of the top people challenges that have emerged for you in the present times?One of the major challenges, which we are facing, is to ensure the availability of our factory shop floor workforce. The beginning of lockdown saw many employees migrating to their towns and villages. Even though our employees were willing to come and work, it has been an effort to convince the employees' families to let them go of their psychological insecurities.How are you looking to deal with them?We are reinforcing the post lockdown measures and precautions, which we will be taking to the employees and their family members. Our Chief Fitness Officer is connecting with the shop floor employees and addressing all their queries in context to the post lockdown situation. We are doing extensive communication to address all concerns and anxieties and that’s really helping. We see an improvement in the situation.What are the key general skills that you look for while acquiring new talent?As the tyre industry is quite closed and niche, for all our core technical roles, we look for a specific skill set. Apart from the relevant experience, we also focus on the aspect of culture fit. In addition, we look at people who are challengers, innovative and have the drive and ambition to make a difference.On the shop floor, what are the qualities and skills that impress the management?As most of our factories work on the SMT (Self Managed Team) Model, teamwork is the most sought after quality, which we look for in our employees. Apart from that, immense focus is given on the TQM (Total Quality Management) principles, which instil the culture of continuous improvement.Follow and connect with us on Twitter, Facebook, Linkedin, Youtube"
<https://hr.economictimes.indiatimes.com/news/industry/ensuring-availability-of-shop-floor-workforce-is-our-biggest-challenge-ceat-tyres/76214585>