<http://schema.org/contactType>
"customer service"^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.insidemortgagefinance.com/issues/imfpubs_ima/2013_11/news/Bank-of-America-FHFA-Countrywide-MBS-Allstate-Banks-1000022414-1.html>