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"Courteous, professional, diligent.   I was especially impressed with the team--front office personnel, technicians and advisers. I appreciated the respectful way they treated me, but I was amazed at how courteously they interacted with one another. According to Daniel Goleman&amp;#039;s book, Primal Leadership, those at the top influence (maybe even create) the corporate culture. Having met the manager, I can see that might be the case with the Body Shop of McKinney."^^<http://www.w3.org/2001/XMLSchema#string>
<https://www.autobody-review.com/shop/i100890/the-body-shop-corporate>