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"                      <p class=\"imgtitle\">McGraw</p>           CHARLESTON, W. Va. (Legal Newsline) - West Virginia Attorney General Darrell McGraw has settled allegations against Sears Holdings Corp. that the company was failing to fix problems with the products it sold.<br /><br />Sears agreed Thursday to comply with state warranty laws, improve customer service operations, respond promptly to complaints filed with McGraw's office and quickly resolve consumers' concerns.<br /><br />McGraw said his Consumer Protection Division received a large number of complaints that claimed problems with top-dollar televisions, refrigerators and stoves, among other household appliances.<br /><br />In some cases, McGraw said, Sears attempted to fix the problem but was unsuccessful. He also said consumers waited years for Sears to fix installation problems.<br /><br />One family had to live without access to its kitchen for more than three years, McGraw said.<br /><br />Sears will pay $20,000 for consumer education programs.<br /><br />Another McGraw settlement <a href=\"http://legalnewsline.com/news/213888-mcgraw-backers-will-argue-for-4m-in-state-case\" class=\"copy\">involves Sears</a>. His agreement with Visa and MasterCard will create three sales tax holidays on appliances that carry the \"Energy Star\" label and cost less than $2,500.<br /><br />Sears has already settled with the two credit card companies.<br /><br /><em>From Legal Newsline: Reach John O'Brien by e-mail at john@legalnewsline.com.</em>"^^<http://www.w3.org/2001/XMLSchema#string>
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