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<https://success.mindtouch.com/Documentation/MindTouch4/Integration/GeniusLink_for_Salesforce/GeniusLink_for_Salesforce_User_Guide/01_How_Success_Agents_Leverage_the_Salesforce_GeniusLink_Integration>
<https://success.mindtouch.com/Documentation/MindTouch4/Integration/GeniusLink_for_Salesforce/GeniusLink_for_Salesforce_User_Guide/Set_up_GeniusLink_in_Salesforce>