<http://schema.org/keywords>
"Gestion de la relation client"^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.relationclientmag.fr/thematique/centre-de-contact-1015/equipement-call-center-10072/Breves/L-Apec-renforce-sa-presence-a-distance-52851.htm>