<http://schema.org/articleBody>
"An injured war veteran and his family have turned to WLWT News 5 for answers after moving across the country.The Mix family just moved from Lawrenceburg, Ind., to California. Family members made it to their new home but their belongings haven't.\"The hardest thing is, we lost our whole life. We don't even know where it\u2019s at,\" said Ceci Mix. \"Everything we own is somewhere and we don't know where.\"Their furniture, appliances, clothes, photos and even Mark's war medals and flags are missing.\"We have everything that was given to him because he served our country and to know that it's somewhere out there and we don't know where it is, it's quite disturbing,\" said Ceci Mix.Ceci and Mark said the last time they saw their belongings, they were being loaded onto a moving truck.Looking back now, they said they should've stopped the movers before they started.They hired Neighbors Moving and Storage. The contract shows the Mixes would have to pay an estimated $3,500.But on moving day, workers with Blue Jay Van Lines showed up; they were contracted by Neighbors.\"They showed up in an old, more or less, dilapidated Budget rental truck,\" Mark Mix said. \"He walked through the house and instantly said, \u2018Oh you have way more stuff than they estimated you for.\u2019\u201DBlue Jay Movers said they base the price on square feet, not weight. Their contract shows they wanted $5,000.\"And he only wanted cash. Didn't want to deal with nothing but cash,\" Mark said.Anxious to get their belongings delivered to their new home, the Mixes agreed to the extra cost. They were going to pay it when the items arrived. They now question if that will ever happen.Blue Jay's phone numbers have been disconnected or are no longer theirs.The company's website has also been taken down.\"We're in limbo. We don't know what we're going to do next,\" said Ceci.WLWT News 5 finally tracked down the owner of Blue Jay Van Lines. By phone he said the Mixes items are in storage in Indiana and he is working on getting a driver to deliver them.He could not give a date of when they would arrive.As for the company\u2019s phone numbers and website, the owner said he had problems with the phone company, therefore the numbers are no longer in service. And his website is being revamped.WLWT News 5 did check with the U.S. Department of Transportation and they said Blue Jay Van Lines is operating legally.However, there are several complaints similar to the Mixes listed against the company."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.wlwt.com/article/ind-family-s-belongings-disappear-during-cross-country-move/3532309>