<http://schema.org/description>
"...Handle all Level 1 service related calls and if needed escalate to Level 2/3 support\nRespond to requests for technical assistance via ticket system, in person and phone\nDiagnose and resolve technical hardware and software issues\nResearch questions using available information resources and advise users on appropriate action\nFollow standard helpdesk procedures &amp; processes\nRedirect problems to appropriate resource\nIdentify and escalate situations requiring urgent attention\nTrack and route problem..."^^<http://www.w3.org/2001/XMLSchema#string>
<https://tapwage.com/city/1275248-borivli-india/digital-publishing/jobs>