<http://schema.org/description>
"What do car drivers expect from their head restraints? Johnson Controls worked with the German technical inspectorate, T&amp;#220;V Rheinland, to identify customers&amp;#39; needs and the level of customer satisfaction with respect to car head restraints."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.just-auto.com/interview/qa-with-johnson-controls_id106587.aspx>