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"A creative director of a branding agency knows there are three questions brands ask that keep the light on. They include: How do you launch a brand from scratch? And how do you turn a brand around that has begun to flag? But the third and focus of this article is: How do you push a brand past a plateau? Obviously, there is no one simple answer to any of these questions \u2014 but the first step lies in the approach or attitude that you take towards finding those answers. A common sentiment in the agency world is that fearless and innovative thinking will turn possibility into reality. But while this is all very nice (and sounds great in a pitch), what does that actually mean?\nHow Plateaus Happen\nFirst and foremost, it means a brand should not do the same thing over and over again, expecting a different result. This is perhaps the most common pitfall brands face when attempting to push past a plateau. Brands with a relatively successful business that was grown lovingly and organically to minimal profitability \u2014 but after hitting profitability, it seems impossible to grow further. Worse yet, it becomes harder and harder for the brand to simply maintain that margin. \nThe dreaded plateau can appear more daunting than a backslide in sales or growth because the psychology behind it tends to inhibit brand owners from embracing change, for fear of losing ground. This can be paralyzing and tends to prevent managers from wanting to change anything for fear of losing some of the precious market share that they believe they currently have. Which, of course, usually means that the brand is about to lose this market share anyway.\nConversely, when a brand has already lost meaningful market share, it tends to be much more willing to make necessary changes in thinking, in order to achieve goals. Whether the problem is with market conditions, supply chain issues, a shift in the distribution channel or simply, that the product hasn\u2019t maintained its level of excellence, these brands know something must change \u2014 and are usually much more willing to implement any necessary changes to see an uplift in their sales. In some ways, these brands are actually in a better position compared to a brand facing a plateau. So this is where the fearless part comes into play. Gaining insight that is outside of the day-to-day grind of a brand\u2019s life is paramount. Fearlessness in this sense requires a dispassionate look at the brand\u2019s life cycle that is absolutely agnostic of a \u201Cbecause we\u2019ve always done it this way and it works\u201D kind of attitude. Fearlessness is not recklessness; it simply means accepting the unexpected or looking around corners when straight lines have always worked.  \nHow To Emerge\nOften a brand will turn to an outside agency or consultant to assist with this process, as stepping outside of a successful business\u2019 mental framework can feel counter-intuitive and is often culturally frowned upon. That said, a healthy dose of outsider thinking is sometimes required to arrive at new solutions for growth \u2014 whether or not that person is actually located outside the company. \nFearless thinking makes possibility reality. The exciting part of the fearless mantra, that new reality that is often identified as growth, is the part that we all strive to arrive at. Check out the following tips for pushing a brand past a plateau.\n\nKnow your customer: There\u2019s often a difference between your perception of your customer, and who your customer actually is. So invest in reliable research and then use that research to craft your business strategy.\nUnderstand your brand\u2019s purpose: This includes what your brand stands for and what does not fit within your brand\u2019s mission. A brand is not merely defined by the type of products it sells, but by its greater purpose in the world. The brand should inform product decisions \u2014 not vice versa.\nUnderstand past successes and failures: Dig deep to identify the reasons and decisions that have contributed to your brand\u2019s stagnant growth. Think not just about what happened, but why it happened.\nThink like an outsider: This point doesn\u2019t need any further explanation.\n\nFinding a brand\u2019s route to fearless thinking is the simple answer to pushing past a plateau. And keep in mind that finding your route through the forest is a whole lot easier when you\u2019re not standing among all those damn trees.\nMore Small Business Resources From OPEN Forum\n- How to Use Hashtags to Promote Your Small Business- 10 Things You Didn't Know About Yelp- How to Master Social Media Like a Famous Comedian\nImage courtesy of iStockphoto, ashaIgnatov\nGet Your Tickets to Mashable Media Summit\n\nThe Mashable Media Summit 2012 will explore the impact that technology is having on media, and how digital media is affecting our lives and changing the world. This one-day conference will bring together the brightest minds in media, including content creators, technology leaders, entrepreneurs, social media executives and journalists.\nDate: Friday, Nov. 30, 2012\u00A0Time: 9:30 a.m. - 5:30 p.m.\u00A0Location: The TimesCenter, 242 West 41st Street, New York, NY 10036Tickets: Purchase early bird tickets on Eventbrite.\nA Look Back at Last Year's Mashable Media Summit\n\u00A0\n\n\nMashable Media Summit 2011\n\n\n\n\n\n\n\nMedia Summit 2011\nThe Mashable Media Summit on Nov. 4 at the Times Center in New York City attracted professionals in digital, tech, advertising, sales, marketing, mobile and publishing from all over the world.\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011\nWe had a packed house in attendance for this year's Media Summit.\n\n\n\n\n\n\n\n\n\n\nThe Future of Social Media\nPete Cashmore, founder and CEO of Mashable, speaks on the future of social media, its current landscape and what trends to expect for 2012.\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011\nThis year's Media Summit was located at the Times Center in New York City.\n\n\n\n\n\n\n\n\n\n\nSocial Media Grows Up: The Evolving Role of Social Media in News Organizations\nMashable's community manager Meghan Peters chats with Katie Rogers, social media manager at The Washington Post; Anthony De Rosa, social media editor at Reuters; and Drake Martinet, social media editor at AllThingsD.\n\n\n\n\n\n\n\n\n\n\nTeaching \u2013 and Learning From \u2013 The Old Grey Lady\nBrian Stelter, a media reporter and blogger at The New York Times speaks at the Media Summit.\n\n\n\n\n\n\n\n\n\n\nThe Filter Bubble: How to Fix Content Curation\nEli Pariser, author and chairman of the board at MoveOn.org, discusses how human editors and algorithms can work together to get users clicking on content that matters.\n\n\n\n\n\n\n\n\n\n\nWhat Facebook's New Features Mean For Journalism\nAdam Ostrow, executive editor and senior vice president of content, Mashable speaks with Vadim Lavrusik, journalist program manager of  Facebook, about how the social network's new features can help journalists.\n\n\n\n\n\n\n\n\n\n\n The Evolution of Sports Illustrated\nSports Illustrated Group editor, Terry McDonell, talks about the magazine's transition from print to digital with Mashable's Editor in Chief Lance Ulanoff.\n\n\n\n\n\n\n\n\n\n\nFrom Tactile to Mobile\nJosh Koppel, co-founder and chief creative officer of ScrollMotion, speaks on the reinvention of content experience and engagement.\n\n\n\n\n\n\n\n\n\n\nTV Makes You Smarter\nChristy Tanner, TV Guide's general manager and executive vice president, explains how technology is changing entertainment for better and for worse.\n\n\n\n\n\n\n\n\n\n\nTV Guide Audience\nA member of the audience asks TVGuide general manager and EVP Christy Tanner about technology's changes to the entertainment industry.\n\n\n\n\n\n\n\n\n\n\nWho Owns Your Identity?\nMashable Senior Vice President Robyn Peterson speaks with Andy Mitchell, strategic partner of development at Facebook about how much of our identity is shared to third-party sites. Also on stage is Patrick Harding, CTO of Ping Identity, and Tim Dierks, senior vice president of engineering at Huffington Post.\n\n\n\n\n\n\n\n\n\n\nWho Owns Your Identity?\nMashable Senior Vice President Robyn Peterson speaks with Andy Mitchell, strategic partner of development at Facebook; Patrick Harding, CTO of Ping Identity; and Tim Dierks, senior vice president of engineering at Huffington Post about how much of our identity is shared to third-party sites.\n\n\n\n\n\n\n\n\n\n\nLike A Virgin\nTor Myhren, Grey president and chief creative officer, talked about the ultimate user experience, and how different it is today from when he was a teen. Here he is at age 14. \n\n\n\n\n\n\n\n\n\n\nLike A Virgin \nTor Myhren, Grey president and chief creative officer, talked about the ultimate user experience, and how different it is today from when he was a teen.\n\n\n\n\n\n\n\n\n\n\n The Problem of Prediction\nTony Haile, CEO of Chartbeat, discusses how real time data changes what you should be doing. \n\n\n\n\n\n\n\n\n\n\nMashable's Big Announcement\nAt Mashable Media Summit, we announced the Mashable Publisher Platform, a new editorially curated syndication experience that brings content from select publishers to our site.\n\n\n\n\n\n\n\n\n\n\nThe Importance of Being Awesome\nFaris Yakob, chief innovation officer of MDC Partners\u2019 kbs+p and founding partner of Spies &amp; Assassins, covers from art and copy to arduinos and code, and how important it is to be awesome.\n\n\n\n\n\n\n\n\n\n\nAT&amp;T Brings 4G to NYC\nLarry Solomon, AT&amp;T's senior vice president of corporate communications, announced that 4G LTE will be coming to New York City.\n\n\n\n\n\n\n\n\n\n\nAT&amp;T\nSpecial thanks to our presenting sponsor, AT&amp;T. \n\n\n\n\n\n\n\n\n\n\nOne on One\nBloomberg TV anchor Emily Chang talks tech with Foursquare's General Manager Evan Cohen.\n\n\n\n\n\n\n\n\n\n\nThe New Model of Content and Commerce\nLauren Indvik, marketing and media associate editor at Mashable, is joined by a panel including Alexis Maybank, founder and chief marketing officer of Gilt Groupe\u2028; Maureen Mullen, research and advisory lead of L2; and David Granger, editor in chief of Esquire.\n\n\n\n\n\n\n\n\n\n\nThe New Model of Content and Commerce\nLauren Indvik, marketing and media associate editor at Mashable, is joined by a panel including Alexis Maybank, Founder and chief marketing officer of Gilt Groupe\u2028; Maureen Mullen, research and advisory lead of L2; and David Granger, editor in chief of Esquire.\n\n\n\n\n\n\n\n\n\n\nThe Future of Social TV\nMashable's entertainment editor Christina Warren talks with a panel including Alex Iskold, GetGlue founder and CEO; Jesse Redniss, vice president of digital, USA Networks; and Tom Thai, vice president of marketing and business development at Bluefin Labs, about the future of social media in its relationship with television.\n\n\n\n\n\n\n\n\n\n\nThe Future of Social TV\nMashable's entertainment editor Christina Warren talks with a panel including Alex Iskold, GetGlue founder and CEO; Jesse Redniss, vice president of digital, USA Networks; and Tom Thai, vice president of marketing and business development at Bluefin Labs, about the future of social media in its relationship with television.\n\n\n\n\n\n\n\n\n\n\nThe Future of Social TV\nMashable's entertainment editor Christina Warren talks with a panel including Alex Iskold, GetGlue founder and CEO; Jesse Redniss, vice president of digital, USA Networks; and Tom Thai, vice president of marketing and business development at Bluefin Labs, about the future of social media in its relationship with television.\n\n\n\n\n\n\n\n\n\n\nBreaking Down Content Barriers\nMichael Lazerow, founder and CEO of Buddy Media talks about the rules of content that need to be changed for social media.\n\n\n\n\n\n\n\n\n\n\nSponsors for the Mashable Media Summit 2011\n\n\n\n\n\n\n\n\n\n\n\nGetting Ready for the Post-Conference Reception\n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\n\n\nMedia Summit 2011 Reception \n\n\n\n\n\n\n\n\n\nSupporting Sponsor\nSponsorship Opportunities\nA limited number of sponsor opportunities are available for the Mashable Media Summit. This is an excellent opportunity to get in front of Mashable\u2019s passionate and influential audience. Contact sponsorships@mashable.com for opportunities.\u00A0"^^<http://www.w3.org/2001/XMLSchema#string>
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