<http://schema.org/description>
"The stereotype of customer service is that it's a race to the bottom\u2014call centers in India, computers, or worse. But when you're a hip eyeglasses brand with headquarters in Manhattan, you can convince graduates of places like Harvard and Yale to answer your phones, as well as former employees of Goldman Sachs, said David Gilboa,..."^^<http://www.w3.org/2001/XMLSchema#string>
<http://qz.com/144447/the-key-to-good-customer-service-is-hiring-ivy-league-graduates-says-founder-of-warby-parker/>